E-mail - unable to open connection to server - Xperia Arc Q&A, Help & Troubleshooting

For past few days I have encountered a problem sending e-mails through my Arc. I can receive fine.
I have a few e-mail accounts set up on my phone. My g-mail accounts work fine, but have noticed that my hotmail accounts can receive but not send out e-mais. I am shown the message unable to open connection to server.
My outgoing settings are below, I also decided to install MailDroid, and have the same issue.
SMTP server: smtp.live.com
port: 587
Security Type - TLS
Anybody got a solution?

Related

GMail Help

i getting an error message all of sudden
The following errors occurred while sending and receiving messages:
The message(s) cannot be sent. Be certain that you have network coverage and that your account information is correct and then try again.
Any ideas why i'm getting this??
i believe its on googles side. they just rolled out a new version of gmail and ive even had some issues with webmail as well as my phone not being able to connect
its been a couple of days, will this issue be fixed or will i have to use something else..
no idea..i dont work for google.
Works fine for me now (GMail).
Is your gmail set up to check via IMAP or POP3? Mine's set for IMAP and I haven't had any trouble sending or receiving gmail since I set it up. I ask coz it might be a problem with Google's POP servers.
I am running IMAP on Gmail and appear to have no issues.
im running IMAP
and still having the issues.
anyone want to help me with, some settings so i know that they're correct
hawee said:
anyone want to help me with, some settings so i know that they're correct
Click to expand...
Click to collapse
Incoming: imap.gmail.com
Outgoing: smtp.gmail.com
Make sure that you have both "Outgoing server requires authent.." and "use the same name and password for sending..." checked.
I would assume username and password are correct? That you have the "save password" checked?
Can you receive just fine? Just not send correctly, right?
doesn't the username have to be something like " recent: [email protected]" or is that for pop3 only?
yea, i can receive correctly just not send
all my settings are correct
should i just delete and redo?
Gmail, non responsive
I had trouble getting Gmail to work too...
Did the renaming work-around, settings all looked good, but it ended up working for me by:
switch to "Work" instead of "The Internet"
in the "Advanced Server Settings"
on the "Outgoing (SMTP) mail server:" page
pezletier said:
I had trouble getting Gmail to work too...
Did the renaming work-around, settings all looked good, but it ended up working for me by:
switch to "Work" instead of "The Internet"
in the "Advanced Server Settings"
on the "Outgoing (SMTP) mail server:" page
Click to expand...
Click to collapse
Was this required to get it to work with GPRS/EDGE? I think mine only works with Wifi, so I'm thinking this may be my issue.
i simply use gmail app with lnk at start menu...lean and fast
Basic settings
I personaly use these settings and have never had a problem. Hope this helps.
IMAP: (I'll break it down by page)
PAGE 1
E-Mail Address: Do I need to explain this? If you don't know this, stop.
PAGE 2
Your name: How you want people to see you in the from line (eg. Bob Wantakridridns [[email protected]])
Account display name: How you want to see the account in the account list.
PAGE 3
Incoming mail server: imap.gmail.com:993
Account type: IMAP4
PAGE 4
Username: [email protected]
Password: same pasword you use to sign in @ www.gmail.com
Save password Check this box
PAGE5
Outgoing (SMTP) mail server: smtp.gmail.com:587
Outgoing server requires authentication Check this box
Use the same name and password for sending email Check this box
Advanced Server Settings Click on this
PAGE5A
Require SSL for Incoming e-mail Check this box
Require SSL for Outgoing e-mail Check this box
Network Connection: The Internet
PAGE6
Automatic Send/Receive: Personal preference
Download messages: Personal preference
Advanced Settings
PAGE6A
Send/receive when I click Send Personal preference
Use automatic send/receive schedule when roaming If automatic send receive is enabled, check this
When deleting messages: Personal preference
PAGE7
Messages format: Personal preference
Message download limit: Personal preference
Download attachments: Personal preference
POP:
PAGE 1
E-Mail Address: Do I need to explain this? If you don't know this, stop.
PAGE 2
Your name: How you want people to see you in the from line (eg. Bob Wantakridridns [[email protected]])
Account display name: How you want to see the account in the account list.
PAGE 3
Incoming mail server: pop.gmail.com:995
Account type: POP3
PAGE 4
Username: recent:[email protected]
Password: same pasword you use to sign in @ www.gmail.com
Save password Check this box
PAGE5
Outgoing (SMTP) mail server: smtp.gmail.com:587
Outgoing server requires authentication Check this box
Use the same name and password for sending email Check this box
Advanced Server Settings Click on this
PAGE5A
Require SSL for Incoming e-mail Check this box
Require SSL for Outgoing e-mail Check this box
Network Connection: The Internet
PAGE6
Automatic Send/Receive: Personal preference
Download messages: Personal preference
Advanced Settings
PAGE6A
Send/receive when I click Send Personal preference
Use automatic send/receive schedule when roaming If automatic send receive is enabled, check this
When deleting messages: Personal preference
PAGE7
Messages format: Personal preference
Message download limit: Personal preference
Download attachments: Personal preference

Yahoo Mail outgoing mail issues

I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to Kavana's 6.1 ROM which automatically found imap settings for Yahoo Mail.
Now I cannot seem to send emails but I can receive them fine. Every once in a while maybe every couple days I will be able to get a message to send out. I have tried different areas of town, recreating the email setup, even reloading the ROM. Nothing seems to help.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
Any help much appreciated!
Are you using tmobile, and have you configured your by going to accessories and connection setup.
dapopa9 said:
I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to Kavana's 6.1 ROM which automatically found imap settings for Yahoo Mail.
Now I cannot seem to send emails but I can receive them fine. Every once in a while maybe every couple days I will be able to get a message to send out. I have tried different areas of town, recreating the email setup, even reloading the ROM. Nothing seems to help.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
Any help much appreciated!
Click to expand...
Click to collapse
I've been having the EXACT same issues for the past 2 months! My outgoing Yahoo! mail worked fine for about 2-3 months (after flashing Kavana's 6.1), then all of a sudden none of my emails would go out. It's SOOO FRUSTRATING... I deleted my Yahoo! account, then set it up again. It worked for a day then went back to being crappy. It's gotta be an issue with Yahoo!'s outgoing servers, because Gmail works just fine via Dash.
Yes I have T-Mobile - forgot to mention that earlier - and Yes I have setup the data connection. Like I said before it works sometimes but usually it fails.
If I use the same setup on T-mobile's WM6 ROM it works fine. So something in Kavana's ROM is a little different. I have seen other postings on this forum and other forums with people having the same issue but never seen a resoltuion.
I have deleted, recreated, modified, manually setup, automatic setup, and used pretty much every configuration I could think of when setting this Yahoo! account up on Kavana's 6.1 but nothing works so far.
jdoggraz said:
Are you using tmobile, and have you configured your by going to accessories and connection setup.
Click to expand...
Click to collapse
Actually I had that same problem with WM6. Whether or Not Emails would actually get sent was a crapshoot.so I used Y!Go
Funny you all mention this because I thought I was doing something wrong!
I had no problem with Yahoo at all until 6.1
Now I can't send OR receive mail..
Maybe Yahoo changed something?
Here's something that might help in this sending Yahoo! Mail problem. I found it out on the 'net; the solution has to do with the ports that Yahoo! uses to receive mail. I didn't want to post it until I had it running for at least a month without problems, and it seems to work.
Normally, Yahoo! uses port 25 to receive mail, but since that port is the most popular, it uses SPAM-screening routines on that port which ends up rejecting a lot of sending mail connections. But there are two other ports. One seemed to work really slow. But port 465 has worked for me for over a month, no problem at all, I can send every time.
Okay, so how to use it? Go into your Yahoo! email menu on your phone. Choose Tools > Options > Account Settings > Edit Account Setup. Press "Next" until you reach the "Outgoing (SMTP) mail server:" screen. Where it reads "smtp.mobile.mail.yahoo.com", add this at the end: ":465". (So the whole entry should read "smtp.mobile.mail.yahoo.com:465".) Go "Next" until you reach "Finish" then "Done." Then try it out.
I hope it works for you. Strangely enough, now I have occasional problems RECEIVING mail, but not sending. Oh, well, that I can live with.
- DF
XV6800 465 fix didnt work
the 465 fix didnt work with my XV6800 any other ideas?
even more weird...
I'm having the same problem, but it's only on one of my two yahoo accounts that will not send. Everthing was working fine until the upgrade to Rickywatt WM6.1. I have two different yahoo (well really SBCGLOBAL.net) accounts a business one and a personal one. I have been over them with a fine toothed comb and the settings are exactly the same, but only one of them is sending. They are both receiving just fine, but only one can send emails.
How weird is that?? I tried the 465 port change and I still get an error to "Be certain you have network coverage and try again" I'm stumped!
this should help man, i found the fix and posted it in another forum but this will do the trick.
anyone who has been having problems sending emails from yahoo or any other account try this fix, straight from our good buddies at microsoft....
(9th download on the list dated 11/12/2008)
http://www.microsoft.com/downloads/d...displaylang=en
Link is sending me to the wrong place
If I did this right. There is a cab file attached at the bottom somewhere that fixed my email. It is from microsoft and it's called "Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail" The link in the earlier post was taking me somewhere else. I hope this link takes you to the right place:http://www.microsoft.com/downloads/details.aspx?FamilyId=D9D71B2E-D2DD-44F2-86E5-1E53AAD7FB7A&displaylang=en
So far this has worked for me and Rickywatt version of WM6.1...I don't know if this will work on anything but WM6.1. There is a PC(msi) version and a CAB version. I used the cab version. Hope this helps others out too.
This cab seems incompatable with NightRavens 6.1 ROM.
I also have had similar issues with Yahoo setup in 6.1. The dropdown box that should allow for a choice between IMAP4 and POP3 is grayed out - it is not an option. So they force you to use IMAP4 when seemingly none of the server settings work correctly. Has anyone has any luck with IMAP4 settings in Yahoo?
pop mail sending problems
If you know how to modify the registry then you don't need the cab. It's really easy, and one of the posts linked to the exact instructions. A few months ago I tried to get this made into a sticky since it affects everyone with the 6.1 ROMs, and not being able to send email is a pretty major problem, but the XDA admins didn't seem to think it warranted a sticky. Lame.
Anyway, here's what you do:
It is fixed by adding a registry key called "Operator" (without the quotes) to HKEY_LOCAL_MACHINE\System\Inbox\Settings\
Then, inside the HKEY_LOCAL_MACHINE\System\Inbox\Settings\Operator key you add a String Value named "OutgoingServer" with value "127.0.0.1" (again, both without the quotes.) A soft reset should be done after saving this.
See more in my original post at:
http://forum.xda-developers.com/showthread.php?p=2845898#post2845898
Incoming and Outgoing Mail Server Settings for Hotmail, Yahoo! Mail, GMail, AOL and more
the Google Gmail service offers a SMTP server (outgoing mail server) for Gmail accounts. To use the Google Gmail SMTP server, use the following information:
Google Gmail Outgoing Mail Server (SMTP): smtp.gmail.com
The Gmail SMTP server requires authentication (use the same settings as for the incoming mail server)
The Google Gmail SMTP Server requires an encrypted connection (SSL) on port 465.
Why & when do I need these settings?
Hotmail, Yahoo! Mail, GMail and other providers are basically email services designed to provide you with email mailbox accesss directly from the web. However, going online and logging on to their sites is not always the most convenient way for reading and sending emails.
On the other hand, you have the alternative to send and receive emails through such a mailbox by using a local email client software, such as Outlook Express, Microsoft Outlook, Thunderbird, Thunderbird, etc. In order to properly use it, you need to configure your email software with the incoming and outgoing mail servers of your email provider (Hotmail, Gmail, Yahoo! Mail or else).
Mail Server Settings
Hotmail Settings
As other web based email services, Hotmail is using the HTTP protocol for connecting you to your mailbox. If you want to send and receive Hotmail emails using an email client software, then your software must support Hotmail HTTP access for your email account. Some email clients, such as Outlook Express or Microsoft Outlook, offer builtin support for Hotmail accounts, so you only have to select HTTP when you are asked to select your email account type and select Hotmail as the HTTP Mail Service Provider.
Yahoo! Mail Settings
Unlike Hotmail, Yahoo! Mail offers standard POP3 access for receiving emails incoming through your Yahoo mailbox, by using your favorite email client software. To setup your email client for working with your Yahoo account, you need to select the POP3 protocol and use the following mail server settings:
Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (port 110)
Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (port 25)
Google GMail Settings
The Google GMail service offers email client access for retrieving and sending emails through your Gmail account. However, for security reasons, GMail uses POP3 over an SSL connection, so make sure your email client supports encrypted SSL connections.
Google Gmail Incoming Mail Server (POP3) - pop.gmail.com (SSL enabled, port 995)
Outgoing Mail Server - use the SMTP mail server address provided by your local ISP or smtp.gmail.com (SSL enabled, port 465)
Lycos Mail Settings
The Lycos Mail Plus service allows you to use POP3 and SMTP servers for accessing your Lycos mailbox.
Lycos Mail Incoming Mail Server (POP3) - pop.mail.lycos.com (port 110)
Outgoing Mail Server - smtp.mail.lycos.com or use your local ISP SMTP mail server
AOL Mail Settings
The AOL email service is a web based system, designed for managing your AOL mailbox via HTTP IMAP access. Unlike Hotmail, you can use any email client to access your AOL mailbox, as long as it supports the IMAP protocol.
AOL Incoming Mail Server (IMAP) - imap.aol.com (port 143)
AOL Outgoing Mail Server - smtp.aol.com or use your local ISP SMTP mail server
Mail.com Mail Settings
The Mail.com email service allows you to use POP3 and SMTP servers for accessing your Mail.com mailbox.
Mail.com Mail Incoming Mail Server (POP3) - pop1.mail.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Netscape Internet Service Mail Settings
The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol.
Netscape Internet Service Incoming Mail Server (POP3) - pop.3.isp.netscape.com (port 110)
Netscape Internet Service Outgoing Mail Server - smtp.isp.netscape.com (port 25, using a secure SSL connection)
Tiscali Mail Settings
The Tiscali email service allows you to use POP3 and SMTP servers for accessing your Tiscali mailbox.
Tiscali Incoming Mail Server (POP3) - pop.tiscali.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Freeserve Mail Settings
The Freeserve email service allows you to use POP3 and SMTP servers for accessing your Freeserve mailbox.
Freeserve Incoming Mail Server (POP3) - pop.freeserve.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Supanet Mail Settings
The Supanet email service allows you to use POP3 and SMTP servers for accessing your Supanet mailbox.
Supanet Incoming Mail Server (POP3) - pop.supanet.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
If your email client does not support Hotmail as a Mail Service Provider or if it simply doesn't work with your mail server settings, you can use a 3rd party solution like Hotmail Popper, IzyMail, POP Peeper or Email2Pop. When using such tools, you should define your Hotmail account as a POP3 account and you will need to define your incoming mail server will as 'localhost' (or 127.0.0.1).
Even with that registry tweak I have run into outgoing Yahoo issues today with the plus.smtp.mail.yahoo.com:465 server. That has always worked for me in the past - incoming still OK.
OutgoingServer case sensitive?
I think the registry key name is case sensitive.
I assume you reset your phone after setting the registry. Is it possible that you changed the case on one or more of the letters in OutgoingServer? I think that the mail program ignores the key if the case is not exact.
It works!
Just adding here that this hot fix (URL below) worked for me when I needed to fix the broken outgoing mail function for Yahoo mail on an HTC 5800 using Windows 6.1 Mobile...
http://www.microsoft.com/downloads/...2E-D2DD-44F2-86E5-1E53AAD7FB7A&displaylang=en
(I first connected the HTC to my laptop, then downloaded the software hot fix to the laptop and it went from there straight to the phone.)
Bill S.
--------------------------------------------
I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to Kavana's 6.1 ROM which automatically found imap settings for Yahoo Mail.
Now I cannot seem to send emails but I can receive them fine. Every once in a while maybe every couple days I will be able to get a message to send out. I have tried different areas of town, recreating the email setup, even reloading the ROM. Nothing seems to help.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
Any help much appreciated![/QUOTE]
heres my weird story, i have always had kavana 6.1 on this.. s621 i have right now the other day i read this tread and got gmail working thru outlook even tho i had gmail working thru set up email lol so didnt make sence but was just seeing if i could get outlook to do anything but anyhows i hard reset my 6.1 and when i went to set my email up thru outlook the outlook option was gone and still is lol... anyone know ? lol

Email Problems

Hi All.
Sorry to start a new thread but I need help setting up my email accounts.
I have two; a @blueyonder address and a @live.co.uk address.
I seem to have gotten my @live.co.uk account receiving but still unable to send. My blueyonder one will do neither.
I'm using an Orange upgrade Desire and using the HTC mail app.
Please Help
hellooo
try to change SMTP server your mobile operator
If you have Orange UK operator smtp.orange.net
For example: smtp.t-zones.sk that is smtp server form Slovak T-Mobile operator
Thank You!
Thats worked but I have a new problem now
With my live.co.uk email, after receiving on the phone, I can still receive the email on my outlook.
But with my blueyonder account, once I've received an email on my phone, it no longer downloads to outlook (and vice versa).
Anything I can do?
you need to use IMAP, or set it to leave a copy on the server, otherwise once an email is downloded via POP it tends to not be available to other devices
What is Imap and how does it work?
I am leaving a copy on the server. Both HTC Desire settings and outlook settings state "Leave copy on server" and I've even checked the webmail/server- and the email is still there- unread.
As I say, seems to be working fine with my @live.co.uk address.
Also just noticed I can't send via a wifi network on either account. Not a huge deal, but strange.
Try imap4.blueyonder.co.uk for your incoming mail server address and outgoing: smtp.blueyonder.co.uk
Try checking TLS if available by selecting the security type as TLS.
Hotmail settings are here
incoming settings
protocol =pop
pop server = pop3.live.com
security type =ssl
server port =995
outgoing settings
login required =ticked
username =hotmail addy ie [email protected]m
smtp server=smtp.live.com
security type=tls
server port=587
Account name =Hotmail
Your Name =what ever you want it to display
Thanks everybody. Got everything sorted.
Still can't send from my blueyonder account via wifi but I assume thats something to do with using the orange smtp stuff.

Email Accounts

Hi
Still finding my way around my Desire and loving it!
I have a question, I have the following email accounts
hotmail.com
hotmail.co.uk
live.co.uk
I have managed to set up the .com but Im having no luck with the other 2
'Cannot connect to the mail server to verify my account information, server not responding'
The .com worked first time with the port numbers that came up as default.
Can anyone offer any advice?
i am having the same problem with my hotmail.co.uk account have tried the following settings
Incoming.
Protocol - POP
POP server - pop3.live.com
Security type - SSL
Server Port - 995
Outgoing.
SMTP server - smtp.live.com
Security type - TLS
Server port - 25
i only seem to be able to send emails but never can recieve?

Unable to send emails? Hotmail.

Hello,
My Desire is awesome. However I cant send emails, they just sit in the outbox and every minute or so gives me an error saying "unable to send email" then try's again. I have to delete it out the inbox for it to stop trying.
I can recieve no problem. Im using Hotmail.
Any clues? Im hoping some unlucky person had the same issue and knows how to solve it.
Thank you for your time.
What are your settings for SMTP?
Regards,
Dave
Are we talking about Hotmail.com or Hotmail.co.uk ?
I'll presume it's .co.uk because this is the on that gives more trouble.
Look in outgoing server settings.
Username: full emaill address
Password: Enter password
SMTP server: smtp.live.com
Security type: TLS
Server port: 25
Thank you for the replies.
I already have the settings mentioned, however when trying to set it up it says I cannot connect to the server. I have full signal.
I can still recieve but not send and yes it is .co.uk
Thank you for the help.

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