Develop Bugs

Verizon, flashed rom, lost service?

I just flashed my phone to OMJ's custom Verizon, now I have lost all service. Any advise on what settings I am missing?
Or is this a call into Verizon to do something? If so what do I say?
Thanks,
Scott

well hopefully when you updated the radio with a different rom you didn't let the customizations run.
if you did everything correctly you may just need to activate a different phone on your plan, get all your services working on that phone, then reactivate your xv6900, do the *228, remove battery thing and hopefully that'll work for you

No did not let the customizations run. It all went smooth. I did find this message....
http://forum.xda-developers.com/showthread.php?t=416908&highlight=verizon
So I am calling Verizon....
Is there a way to not have to call Verizon? Will this happen with EVERY flashed ROM? Or is it only when you unlock with IMcoke's utility?
What a PITA!
Scott

Well, I hope this thread can help others...
I did have to call Verizon to reset. Now the gal who answered did sound cute, but it took 20 minutes of her reading her scripts until she escalated me to 2nd level support.
10 minutes there and they did the A-Key update....
So all is working..
But more importantly, what causes this? Will it happen with every ROM or just the first you flash?
Regards,
ST

I know I have to call in every time I Master Reset my stock XV6900 so I imagine it's the same issue with a new flash as well. Something about this phone makes them manually update it on their end I guess.

You should only need to do this if you update the Radio. But, I've flashed two radios to date, and only on the first did I need to call VZW. I've flashed quite a few ROMs and had to call maybe twice.

Scott_T said:
Well, I hope this thread can help others...
I did have to call Verizon to reset. Now the gal who answered did sound cute, but it took 20 minutes of her reading her scripts until she escalated me to 2nd level support.
10 minutes there and they did the A-Key update....
So all is working..
But more importantly, what causes this? Will it happen with every ROM or just the first you flash?
Regards,
ST
Click to expand...
Click to collapse
I helped a buddy upgrade his Verizon XV6900 radio to the sprint radio. We ran into all kinds of problems with his phone. No internet, phone searched for thirty minutes and when it got a signal would sometimes randomly shut off. We fixed everything by logging onto the Verizon website and activating one of his old phones. We took the battery out of the touch before hand because two signals equal no good. We activated his old phone for about ten minutes and then reactivated his touch. Everything worked fine afterward. He had a new akey and I believe his dmu keys were reset. Hope this helps, but activating an old phone on the verizon website is a bit of a pain.

Thanks for the info everyone...
Hope this helps someone else out.
Scott

woodicw said:
well hopefully when you updated the radio with a different rom you didn't let the customizations run.
if you did everything correctly you may just need to activate a different phone on your plan, get all your services working on that phone, then reactivate your xv6900, do the *228, remove battery thing and hopefully that'll work for you
Click to expand...
Click to collapse
um.... what if I did let the customization run? after I used the Sprint Radio Upgrade. Does the phone now think it's a Sprint phone? It won't even let me do the *228 anymore. Someone mentioned having success using a radiorefurbish.exe? does that make sense?
Thanks!

I'm no pro, but re-flash, and make sure to soft reset before the customizations. Not a big deal.
Scott

I have the same problem with internet. I too accidentally let the first flash run customization. I then re flashed the phone with a bunch of different roms and still cant get internet working, nor *228. I can still make phone calls just no internet. Can someone recommend with a link a good rom for verizons xv6900 that would solve this problem?

TheBigBentley said:
I have the same problem with internet. I too accidentally let the first flash run customization. I then re flashed the phone with a bunch of different roms and still cant get internet working, nor *228. I can still make phone calls just no internet. Can someone recommend with a link a good rom for verizons xv6900 that would solve this problem?
Click to expand...
Click to collapse
You left some important details like,
The ROM & what exactly the error is.

Well the first rom was the oem sprint rom. I did this mostly for the gps function. The error is when i try to use data it says its dialing #777 then after about a min or 2 its says it could not connect. Ive tried entering my username and pass as someone suggested, but i actually never had one there before so I didn't see how that was going to help. Needless to say it didnt. I also have a problem when i try to use *228 to update my phone. It says it failed. Im mostly concerned with internet atm. By the way i really appreciate your fast reply!
I also ran the verizon carrier cab as was recommended in some posts but no dice there either.

TheBigBentley said:
Well the first rom was the oem sprint rom. I did this mostly for the gps function. The error is when i try to use data it says its dialing #777 then after about a min or 2 its says it could not connect. Ive tried entering my username and pass as someone suggested, but i actually never had one there before so I didn't see how that was going to help. Needless to say it didnt. I also have a problem when i try to use *228 to update my phone. It says it failed. Im mostly concerned with internet atm. By the way i really appreciate your fast reply!
I also ran the verizon carrier cab as was recommended in some posts but no dice there either.
Click to expand...
Click to collapse
First, if you haven't done it yet, enter the username and password. After you flash a new ROM, the fields are blank, but the internet will work, but at some point, it will start to fail becuase of it being blank.
If that doesn't solve it, I suggest flashing a new Radio and ROM, I personally suggest using one from OMJ. I'm currently using his 3.09 Clean ROM, and it runs smooth. And after using the aGPS hack, something you can do after you resolve this, I get a faster GPS lock inside my home or office, than someone with an in-car model.

which radio do you suggest Ive tried 3.42.30 and 3.42.50 both give me same problame. Im flashing omj's 3.03.01 clean as I type this.

I'm using 3.42.50 right now, and so far it works great.

ok so then I have both radio and rom installed and still no data. any further suggestion? Is there anyway of restoring verizon data setting to original defaults? I think the sprint rom must have changed something specific to the data settings. Ive tried everything to revert them back with no luck

What's the link to the ROM that you originally flashed and run the cusomizations.

http://www.smartphonejunkie.com/showthread.php?t=169263
Filename
RUU_PPST_Vogue_SPRINT_WWE_3.03.651.4_2_Radio_3.42.30_AM_NV_2.04_Ship

Well, I just browsed through the thread at PPCGeeks, I saw you just asked there too, but this is the best thing I've found:
http://forum.ppcgeeks.com/showpost.php?p=265704&postcount=360

BIG PROBLEMS, no 3G/4G mobile service since yesterday, tried EVERYTHING

Need some help here. I never usually need help, been modding everything possible on Android for years now. But can't figure this one out, getting worried.
Had my LTE Nexus since launch day. No issues like this before.
Been on all Team Kang AOKP toro ROM updates since release, always on the latest. Stock kernel. Was on build 20 since it came out.
Yesterday at work, had a few bugs from probably not data wiping from build 19, so I wiped it all and re-flashed 20 again. Restored Titanium and started re-setting things up, I believe these are the only things I did. I was at work where I would normally have minimal, but some, service.
Ever since around there, I have not once had a bit of 3G or 4G service. I have not seen the 3G logo for even an instant, only few, gray bars. Wifi works fine of course. It's possible I even lost service before wiping and re-flashing, but I can't recall or didn't notice.
I tried all the usual stuff, wiping everything again, re-flashed AOKP 20, re-flashed other/older ROMs, re-flashed latest radio, restored old Nandroid backups, pulled battery and sim card and put back/rebooted...NOTHING IS WORKING. Also, I have driven through several towns since yesterday so I know it's not a local outage. Also, other people with Verizon phones here have service fine.
I have basically torn the phone down software-wise and nothing has fixed the issue. I still have no service. Each time I re-flash a ROM, it always makes me go on Wifi when it wants me to sign into Google...it never picks up mobile service then or after.
The About>Status screen says:
Network: Verizon Wireless
Signal Strength: shows an actual number reading that changes
Service State: In Service
Roaming: Not roaming
Mobile network state: Disconnected
Please suggest things I can try, but I guaranteed I have already tried them. Can't understand or imagine what is causing this, because I did nothing different than I normally do.

Also, I posted this on Rootz as well, and many replies so far. Still no luck though.
If you have an idea I can try, maybe post there instead at this point for me?
Thanks guys in advance.
http://rootzwiki.com/topic/16407-bi...ile-service-since-yesterday-tried-everything/

It seems a radio problem. Try to flash the stock ROM from Google.

tigajr said:
It seems a radio problem. Try to flash the stock ROM from Google.
Click to expand...
Click to collapse
Well I did go back to many random earlier, more stock custom ROMs in hopes of a fix, but nothing so far. I am currently back on the stock 4.0.2 ROM that is rooted and deodexed by Bigxie, but I guess I can go all the way back to stock 4.0.1 or 0.2. Will try now.

Went to Verizon and it looks like the sim card swap did it. The girl there was nice and did it without hesitation for me.
She showed me in her computer how under my family account, it wasn't even fully showing my device or something like that. Not sure if it wasn't there at all or if it just didn't show that I had a 4g phone activated on the account...but I'm sure it was related.
Sucks to have to get a swap and still don't know what caused it or if its related to flashing roms, but at least it works! No issues since...

It is possible, but unlikely and no reasonable explanation, that your sim somehow got affected doing all the flashing and stuff.
Sent from my Nexus in Texas.

[SOLVED] Data stopped working

Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?

More info:
IP address is applied. Able to ping ip address but not some other known ip address. Traceroute does one hop to 66.174.216.161, which seems to be a Verizon ISP. Might try playing with apns-config.xml. I had tried the one I had when it was working previously but did not seem to change anything.

I'm new, but had similar problems
toasterboy1 said:
Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?
Click to expand...
Click to collapse
I'm not sure the MMS issue has been resolved, as of yet. Last time I check the Development thread it seemed like there wasn't yet a fix. Someone will correct me shortly if I'm mistaken, I'm sure.
The data problem you're having is one that I struggled with for a couple weeks in CM11... I don't know how much help I can be, because I'm not really sure what ended up actually fixing it for my dINC. All I know is that I spent about three hours dirty flashing and restoring from nand backups, sometimes the full backup and sometimes just partitions. I also threw in a *228 somewhere in there. Anyways, Through persistence, and sheer dumb luck, I finally have a pretty stable data connection, as long as I don't use the mode switcher in DUbattery(that seems to mess 3g up until reboot).
sometimes it helps to toggle airplane mode on then off.

Thanks for the tip. I toggled airplane mode on and off. I could then load google in the browser but it would not do anything after that. I have a new inc and an OG Evo coming in. Might have to retire my inc for the kid to play games on. My wife is using and OG Evo with no data or mms problems on 10.1 and I am sort of digging the larger screen. Also might be able to help zach with troubleshooting cm11 for the evo (supersonic).

toasterboy1 said:
Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?
Click to expand...
Click to collapse
so its not just me, my pageplus data is borked as well and I was chocking it up to QcRil but I guess its not, so I will see whats up

zachf714 said:
so its not just me, my pageplus data is borked as well and I was chocking it up to QcRil but I guess its not, so I will see whats up
Click to expand...
Click to collapse
Glad to know it was not just my phone. I am back on your 2/17 build and was worried there was some leftover firewall stuff even though I wiped everything except emmc and sd-card before the flash.
On another note. I have that other EVO coming in so should be able to load up CM11 and do some logging for you.

So I switched mobile data off this weekend with the silent profile and when I switched it back on using the default profile my data worked.

toasterboy1 said:
So I switched mobile data off this weekend with the silent profile and when I switched it back on using the default profile my data worked.
Click to expand...
Click to collapse
I'm glad you found a fix! On my dINC, I don't use the profiles, and mobile data crashes randomly. After flashing the March 23rd build, it has gotten somewhat better, but it always seems to skip out when I need it most... specifically.... when I use Google voice search to either dictate text messages or navigate to an address(delivery driver). the latter is especially frustrating, because I only use the navi when I'm already out of the store and can't find something, so no alternative available. Sometimes, even when the 3g symbol is full in status bar, I'll push the voice button and it will say, "cannot reach google *** etc" :crying:

[SOLVED] [Q] Mobile Data keeps dropping out

Hello, I'm new here, so sorry if this isn't in the right place, or I've broken one of the rules.
I recently installed CM11 on my Sony Xperia M (C1904), and it's been working well, however I've run into a few issues.
([ROM][KTU84P][4.4.4][NIGHTLY/FXP341] Official CyanogenMod 11)
Mobile Network keeps dropping out. So I hit connect, it connects, and then a few seconds later, it turns off.
Sometimes (quite rarely), I am able to connect, and what I've noticed is that when it connects successfully, the mobile data icon is white with H+ or 3G next to it. Other times, it's just orange with an 'x' in the corner. It's not my phone, and it's not my sim, or my network provider, as it worked perfectly fine the day before when I had stock Xperia UI (4.1.2).
Is anyone else experiencing this problem?
On a side note, for some reason I can't seem to install themes. It gives me an error saying "<insert theme name> failed to install".
If I reflash the ROM, do I need to wipe data? Will I lose my data? It took me all day today just to get everything back on through Titanium Backup.
I just tried swapping SIMS. And it's definitely CyanogenMod. I put my SIM into a nokia Lumia, and it worked fine. I put the lumia's sim into mine, and same problem as above.

ldAbl said:
Hello, I'm new here, so sorry if this isn't in the right place, or I've broken one of the rules.
I recently installed CM11 on my Sony Xperia M (C1904), and it's been working well, however I've run into a few issues.
([ROM][KTU84P][4.4.4][NIGHTLY/FXP341] Official CyanogenMod 11)
Mobile Network keeps dropping out. So I hit connect, it connects, and then a few seconds later, it turns off.
Sometimes (quite rarely), I am able to connect, and what I've noticed is that when it connects successfully, the mobile data icon is white with H+ or 3G next to it. Other times, it's just orange with an 'x' in the corner. It's not my phone, and it's not my sim, or my network provider, as it worked perfectly fine the day before when I had stock Xperia UI (4.1.2).
Is anyone else experiencing this problem?
On a side note, for some reason I can't seem to install themes. It gives me an error saying "<insert theme name> failed to install".
If I reflash the ROM, do I need to wipe data? Will I lose my data? It took me all day today just to get everything back on through Titanium Backup.
I just tried swapping SIMS. And it's definitely CyanogenMod. I put my SIM into a nokia Lumia, and it worked fine. I put the lumia's sim into mine, and same problem as above.
Click to expand...
Click to collapse
Yup I am on the same as you. I suggest you go to fxp340...
Press thanks if I helped!

RedLedLight said:
Yup I am on the same as you. I suggest you go to fxp340...
Press thanks if I helped!
Click to expand...
Click to collapse
I just tried a factory reset, and it worked! I can now connect to Mobile Data for extended periods of time. No idea what the hell was wrong though. Lost 400 apps :crying: now I have to spend another day to get them all back with Titanium backup
I can also install themes now yay!
What's the difference between FXP and Nightly builds? Sorry, yesterday was the first time I've ever installed a custom ROM. So I'm really, really noob.

ldAbl said:
I just tried a factory reset, and it worked! I can now connect to Mobile Data for extended periods of time. No idea what the hell was wrong though. Lost 400 apps :crying: now I have to spend another day to get them all back with Titanium backup
I can also install themes now yay!
What's the difference between FXP and Nightly builds? Sorry, yesterday was the first time I've ever installed a custom ROM. So I'm really, really noob.
Click to expand...
Click to collapse
We were all noobs once...
Glad you fixed it
Press thanks if I helped!

[Q]Please Serious tech help! cellular data radio unresponsive

Look i normally dont ask for to much help ive been around a bit know more then the average bear. I also fix hardware.
My problem is my data radio will not switch on from any attempt:
Attempted solutions:
Dialed
*#*#4636#*#*
Will not switch on from that screen
Did the obvious and switched on and off airplane mode
Replaced the entire build.prop file with a very stock build.prop after flashing stock jelly bean
Repeated steps for all stock firmware
Newest attempt wiped the entire system partition through recovery forcefully bricking the phone. I have now flashed the original stock e980 stock 10p tot file still no luck
My phone is completely unlocked fully rooted.
I've replaced the data permission files.
And I know its not the SIM card because the SIM card is in the phone I'm using right now which is an LG g2 unlocked which is for sale by the way.
And if it is a hardware problem I have not found any related video or thread to help me find an exchange where the radio is on this thing
Help me please if anybody has any idea?

Cool no help, hey moderator can u move this to thread that may get more help that would be awesome

i came looking around here because my g pros radio stopped working sometime last night while i was asleep and was about to make a thread asking for help, but seeing as how you haven't got much i doubt i would either. but ill give you a little info on mine, will it help you out at all? not sure. but i know it might make me feel a little better.
I flashed Vanir 4.4.4 last week coming from Beanstalk 4.4.4 cause beanstalk was getting buggy from all the ugly mods i subjected it to. so all was well with Vanir till i woke up this morning and had no service, no calls, no network, AND even if i connected to a wifi network it seemed that i couldn't get any data from it. I tried flashing madmacks modem cause who knows, maybe thatll help, but it diddnt. So then i flashed a different kernel and changed TCP protocols cause who ****ing knows, but it did nothing. THEN i restored my older Beanstalk 4.4.4 backup sure that it would work flawlessly but guess what, same problem. Now that im back on Beanstalk i went to the "Network Operators" option under "Mobile network settings" and selected ATT, which is my service provider, i can now make calls and texts but still no data, when i did this on Vanir it did not help. So i started messing with my "preferred network type" and realized i have data on 2G, but not 3G or LTE. Im gonna take a wild guess and say that maybe if you flash your phone back to 100% stock your radio should start working again, as much as i dont want to, i might end up doing that as well.
tl:dr
similar problem, i dont really know ****, easiest option = go back to stock, hope it works.

@Fant0m3 @alb-o
Have you guys checked if your rom shows your imei?
I have had this problem twice. My IMEI disappeared and I don't know how.
Your symptoms match.
If that's the case you could take it to a repair shop and they'll fix it in a minute or two. Or, you can check around xda.

thats a good point, when i was looking around XDA earlier i saw a few mentions of it but diddnt see anything very specific and was late for class so diddnt have time to look for too long. strangely enough mine actually started working normally again after i kept switching from 2G to 3G to LTE, which is great. but if i would've known that info earlier i could have checked if my IMEI disappeared while my radio still wasn't working, i assume it probably did.
after searching around more i found this thread that talks about it and how to prevent it:
http://forum.xda-developers.com/showthread.php?t=1857054
thanks for the help g0at1, hopefully this helps out the OP if he hasn't already fixed the problem, or anyone else that comes across this.

nope
I've flashed back stock numerous times even flashed other versions such as e988 and back again if u dint know how to do that just change your build number in your build prop file...I've tried everything I am downt to antenna cable SIM reader or cell radio.. If radio I might as well just give up cause I can't find one for sell anywhere...I'm not so pressed as I'm using the LG g2 and it's so fast stable and a bit slimmer I think I'm gonna keep it but I would like to fix it and sell it though...... My symptoms are mentioned and all tried fixes are there. Imei is read carrier is not WiFi is received but there is an X above the data bars phone is fully unlocked as well

This may help also but it does not read my imei when the SIM is not in hmm maybe I will rework the imei code and get back if that works. I will keep updated when fixed and with solution