Drops 4G signal...in strong signal areas - Samsung Epic 4G Touch

I'm pretty much sure about this as of today. Still have my SGS2 and in same areas itSGS2 was signalstrong side by side with EpicTouch when it switched to 3G. I'll then connect to 4G via my wireless MiFi and Epic kicks into a rocksolid 4G connection. OR I'll kick airplane mode in, go back and Epic will return to 4G.
So this is a bonafide issue.
Also pretty sure updates will fix this....but Sprint needs to get the word.
If this has been stated here sorry bout the repeat.

For anyone having data speed issues, I'd suggest you contact samsung to let them know or they won't know there is an issue with data on this phone.
http://www.samsung.com/us/support/owners/product/SPH-D710ZKASPR

Related

4G vs 3G Data and MMS issues

I've noticed this over the past month and thought I'd share and see if anyone has been having the same experience with 4G data.
I'm in Miami Lakes, which is a suburb of Miami, and while Miami officially has 4G now, my suburb isn't listed in Sprint's coverage map as being covered by 4G yet. However, I've been getting a 4G signal at home for over a month now.
I have noticed, though, that I can't download/received MMS messages while on 4G but as soon as I switch to 3G, they download just fine.
Another thing I noticed is, it takes a second or two for 4G data to actually wake up. What I mean is, when my phone locks (screen turns off) and I turn it back on and go into an app that needs a data connection (i.e. Facebook), about 50% of the time I'll get a message from the app saying that there is no data connection (eve though the 4G icon shows I am connected to 4G) but if I back out, give it a second, and go back in, all of the sudden everything is fine. Just like my MMS issue, that doesn't happen with 3G either.
I think it's safe to assume that these issues are due to the fact that 4G isn't officially implemented in my area yet and they are still configuring and installing these towers I'm getting signal from.
I thought it'd be interesting to see if anyone else is having these issues in their "unofficially" 4G-covered areas or even if some people with 4G officially have experienced these issues.
I should also note, I've experienced these issues with both my EVO and my Epic.

4G speeds not so great??

Hey there,
Just got my Epic and rooted it and am currently running SyndicateROM and the phone itself works great but my 4G speeds are REALLY spotty coming from my Evo. I usually pull 8 megs down but I'm not even getting a meg down anymore? I was wondering if anyone just had some basic troubleshooting suggestions before I go ahead and wipe the whole system. Thanks!
I'm on the xda app si I can't put a link for u but look fir a thread that says "want better 4g signal do this" do t jnie how much thar would help u bit maybe its just on sprint's end. How long has this been going on? Also try updating your prl. Good luck and let me know if u get it working better.
Sent From My Evo Killer!!
My 4G compared to my friends 4G (they have an EVO) sucks too. I can hardly lock on 4G downstairs at my house, they get nice connection and the speed is sweet.
I tried the 4G update (i did it while I was upstairs as you need to be connected to do it) I did notice slight change in that I can now get 1 bar sometimes downstairs where I could never get one before, always get 1 4G bar upstairs (even though I live in a reported dark blue connection indoors area)
Here is that link muscle was talking about:
http://forum.xda-developers.com/showthread.php?t=925898
the op said they went to a great 4G area and then did the tweak to their phone, then when they got back to the weak area (their home) they could connect where they could not before.
Anyhow, long story short. Seems EVO's 4G is much better than Epic's. I just NEEDED an keyboard.
Good luck

[Q] 4G Connection Issue

Hi guys,
I can't seem to get a stable 4G connection on my Epic 4G for some reason. When I toggle the "4G" to "ON", it would connect for a split second and immediately Disconnects and tries to connect again and again. My friend tested his phone (Nexus S 4G) and he connects just fine with data speed of 3,000kbps on Speedtest compared to my miserable 600-700kbps. I've also tried testing this in several different areas including major cities that supposedly cover "4G" and it does the same
I'm currently running SRF 1.2 ROM on Genocide 2.0 Kernel but I believe this issue was present even before rooting my phone. I also tried using different modems (EB13, EC05, EE03, EF02, EG22, EH17) but it made almost no difference to my 4G connection.
Does anyone have any suggestion on this??? I would really like to experience my 4G connection on my supposed 4G phone.
I have the same set up as you, and the same spotty 4g. Sometimes it's very hard to keep a stable 4g connection even in areas where I know 4g has been strong. It disconnects, or it pretends that it is connected but data really isn't going through.
Though, 4g is kinda new to my area and there are rumors that it's still in testing phases. Also, I don't have any input from other 4g users here. So in the end I'm not sure if its just my epic, or if there are wider issues.
Sent from a secret underground bunker
Strong 4g signal
I am also running SFR 1.2 and I get very strong/stable 4g speeds. I live in Chicago (Sprint 4g has been here for a while), and I get 3-4Mbps in my apartment on 4g. This is enough to do things like play Xbox Live or Skype using my 4g. I have noticed that while traveling on trains in the area the connection tends to go on and off, but I would say that overall, I usually have a great connection.
This may just be in your area, where are you located?
mjben said:
I have the same set up as you, and the same spotty 4g. Sometimes it's very hard to keep a stable 4g connection even in areas where I know 4g has been strong. It disconnects, or it pretends that it is connected but data really isn't going through.
Though, 4g is kinda new to my area and there are rumors that it's still in testing phases. Also, I don't have any input from other 4g users here. So in the end I'm not sure if its just my epic, or if there are wider issues.
Sent from a secret underground bunker
Click to expand...
Click to collapse
I have the same issues, even though the Sprint coverage map shows I should be able to get 4G inside my house.
After researching, what I have found is you must find the nearest Sprint tower that has 4G, hold your left hand directly on the control board of the tower, and while placing your right big toe directly on the battery of your phone (must be the right big toe, the left big toe will not carry current correctly), you must complete the following key sequence on the dialer (###WTF***4G###***). Only then will you receive a 4G signal. Now be aware this will only enable the signal to last for 15 seconds. If you need more time that that, you must repeat the process. Oh...and By the way...This will only get you 1 bar of 4G service. I will be working on a detailed guide for 2 bars. There is no known method to actually get 3 bars of 4G service!!
Sorry, but this is a good of an explanation as anyone from Sprint has given me.
You may now return to your normally weak 3G Sprint signal.
Goodroid said:
Hi guys,
I can't seem to get a stable 4G connection on my Epic 4G for some reason. When I toggle the "4G" to "ON", it would connect for a split second and immediately Disconnects and tries to connect again and again. My friend tested his phone (Nexus S 4G) and he connects just fine with data speed of 3,000kbps on Speedtest compared to my miserable 600-700kbps. I've also tried testing this in several different areas including major cities that supposedly cover "4G" and it does the same
I'm currently running SRF 1.2 ROM on Genocide 2.0 Kernel but I believe this issue was present even before rooting my phone. I also tried using different modems (EB13, EC05, EE03, EF02, EG22, EH17) but it made almost no difference to my 4G connection.
Does anyone have any suggestion on this??? I would really like to experience my 4G connection on my supposed 4G phone.
Click to expand...
Click to collapse
Whts your location cause I am having the sam exact problems with my epic and evo!
Sent from my SPH-D700 using XDA App

[Q] Poor cell signal- often roaming

I've had the E4GT for less than 24hrs, and biggest issue is the less than splendid cell reception. Sitting in my living room i used to get 2-3 bars- this thing constantly throws into roaming. I updated my PRL, Profile, and Firmware. Didn't know what the latest PRL was that was out.
I know this thing has only been out a few days, so i understand some bugs. Is anyone else having signal issues where they didn't before?
I'm really trying rock this for a couple days stock before i root the hell out of it, lol.
Thanks for any input. Link me to resources if you like, i have no issues reading up on my own if this is a common issue.
fattmann said:
I've had the E4GT for less than 24hrs, and biggest issue is the less than splendid cell reception. Sitting in my living room i used to get 2-3 bars- this thing constantly throws into roaming. I updated my PRL, Profile, and Firmware. .
Click to expand...
Click to collapse
Ditto! I even have an Air Rave and reception is poor.
I am running into the same situation. It keeps on switching between roaming and normal for no reason. I usually get pretty good reception in my room. It will sit there at about 2-3 bars reception, few minutes later its roaming. The phone hasn't been moved at all.
This happened to me 20 minutes after I got it on Friday but after a reboot it was fine. No problem since then. I assumed it was a network issue.
Same issue here, even with Airave (evo next to SG2 has better signal)
Huh, I'm getting better reception than my Evo 4G. The Epic Touch now works in my condo elevator at basement garage level where the Evo would consistently drop a call.
has anyone did a signal strength comparison instead of bars. they may have different values per bar on different phones.
Returns are warranted?
Sent from my SPH-D710 using XDA App
I wonder if there is a difference in radios or something. My experience tells me that this radio is finicky as heck, and I don't know why.
Is there a way to find out if Samsung used different parts or suppliers to make the Epic Touch?
I remember HTC doing this with their phones, and some would be fine, and some would not (different issue each phone, lol)
Mine was doing the same i switched the phone to only go on sprints network and has been fine. I rarely need true roaming but it would go into roaming even when sprint service was available.
I think Sprint may be doing network upgrades/maintenance. The same phenomenon occurs on my Epic 4G Touch and multiple Nexus S 4G's. I'll see signal jump from -106 dBm to -76 dBm and in some places go into roaming. Nothing to worry about as long as it works. They may be upgrading equipment to support EVDO rev B hopefully.
I get much better 4G reception on the E4GT than the NS4G, FWIW.
My signal isn't as good as my photon was better then my evo 3d. I usually don't roam much. Trust me when I say this, reception could be worse lol ill deal with it!!
Sent from my SPH-D710 using Tapatalk
I hope the poor signal has to do with upgrading to EvDo RevB on Oct7
Thank God I am not alone. My cell reception too is finicky. In places my old evo (which my girl use now)have weak signal my epic touch would roam in and out. Sometimes it won't leave roaming even after I get to a known good reception area. Only a reboot would kick it back to sprint network. I read somewhere that calling sprint and having them reset my phone on their end might help. I am going to try this out as soon as I get home.

4g/3g data connection

It seems whenever I don't have a 4g data connection, I'm not getting any data connection. Anyone else have this problem? When I'm in builldings I never get a data connection. Even when I'm outside I rarely get data connection unless it's a 4g spot. I know someone with a GN and side by side, he gets a connection at work while I have gray bars. Is this prevelant among most of you all? I'm on Verizon if that makes a difference.
Yes, I have this issue as well when I am at work but only when I have wifi turned on. With wifi on I get no 4g connection inside the building and the phone won't drop down to 3g, just gives me gray bars and no data. Manually switching from LTE/CDMA to CDMA restores my 3g data connection. Turning wifi off enables the LTE data connection. I assume it's trying to use the building's wifi network that I am not authenticated to for some reason. It's quite annoying and seems to be draining my battery.
My 4g reception sucks. I am rather disappointed. I canceled my ATT account and paid the ETF to switch to verizon for the GN. I am in plano tx which is in the Verizon LTE area and i dont get any signal except in a few spots on the highway. I work in Richardson, which is also in the LTE area, and i dont even have 3g in the building. I dont have any signal when i go deeper into the building away from the windows. I am running stock 4.0.2. I hope this gets better. I am already regretting dropping ATT.
jason.hamilton said:
My 4g reception sucks. I am rather disappointed. I canceled my ATT account and paid the ETF to switch to verizon for the GN. I am in plano tx which is in the Verizon LTE area and i dont get any signal except in a few spots on the highway. I work in Richardson, which is also in the LTE area, and i dont even have 3g in the building. I dont have any signal when i go deeper into the building away from the windows. I am running stock 4.0.2. I hope this gets better. I am already regretting dropping ATT.
Click to expand...
Click to collapse
Strange. I have excellent 3G and 4G signal in buildings, coming from Sprint I had non-existent data everywhere, especially indoors.
Just as an fyi. I went to Verizon to try to get a new phone. They told me my sim card was bad. I got the phone on the first day and they said they had issues with the first sim cards with the nexus. My wifes has the same problem.
New sim card, NO MORE connection issues. Yeah! Anyone else who has this issue might try this. I am now getting 3g and even 4g connections inside now.
ill go to the verizon store after work and switch sims. Just got it on 1/1. Ill go to a different verizon store to make sure its not a bad batch lol.
Wasnt the SIM card. Still getting crappy signal strength. I am going today and replacing the phone. If that doesnt work, i am going back to ATT skyrocket...
spencer88 said:
Strange. I have excellent 3G and 4G signal in buildings, coming from Sprint I had non-existent data everywhere, especially indoors.
Click to expand...
Click to collapse
In my office I get very weak to no 4G signal, so that the phone is constantly switching from weak 4G down to 3G and causing connection disruptions. I usually just disable LTE and use CDMA only mode to fix this. I have heard that a LTE signal should penetrate inside of buildings better, but apparently my workplace is almost impenetrable. We have a Verizon 3G repeater in the office or I would get no usable signal at all.
Spencer, what kind of speeds are you getting with LTE in the Columbia area? It seems like I got better speeds when I had my Rezound than I'm getting with my Galaxy Nexus.
jason.hamilton said:
My 4g reception sucks. I am rather disappointed. I canceled my ATT account and paid the ETF to switch to verizon for the GN. I am in plano tx which is in the Verizon LTE area and i dont get any signal except in a few spots on the highway. I work in Richardson, which is also in the LTE area, and i dont even have 3g in the building. I dont have any signal when i go deeper into the building away from the windows. I am running stock 4.0.2. I hope this gets better. I am already regretting dropping ATT.
Click to expand...
Click to collapse
I've had the exact opposite experience in Dallas. I switched from AT&T a year ago. I couldn't even make calls in my house. (I live in Lakewood) I had to go upstairs or outside. As far as data goes even on just 3G the Verizon speeds are much faster. I've done quite a few AT&T vs Verizon 3G side by side tests and Verzion has won every time. 4G is just a bonus for me. When I get a 4G signal there is no comparison. My coworker and I did a speed test on Tuesday at DFW. His iPhone 4s on AT&T vs my Gnex. I was getting 10-15 mbits down and he was getting like 2-3
3G Data
I am having the same exact problem. I thought it was related to airplane mode, I have it turning on at midnight and off at 6am. In the morning, if there is no Wifi and the phone is in 3G, I can't get data. Restarting gets data back, but I'm looking for a more elegant solution than that.
I'm having HUGE data issues, see:
http://forum.xda-developers.com/showthread.php?t=1421440
just a quick question. are you guys running custom ROMs/kernels? if so, please add that in your post.
none at all here.

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