*solved*A bit of advice, please... - Xperia Arc Q&A, Help & Troubleshooting

I have been trying, for a few days, to download/update some apps. A lot of the ones I try to download say "not compatible with your device". OK, may be a market/geographic issue. But when I try to update google+, it downloads the app then says the app is not signed correctly? And when I try to update Facebook I get the not compatible message? But the best thing is, when I try a factory data reset, it goes thru the motions but nothing happens, ie not signed out of Google, etc. I'm using doomlords kernel, supercharger v6 scripts, xperia apps2sd, a few build prop edits so there may be some issue there, tho can't figure it out. Any advice?
*edit* btw, not bothered too much about fb or Google+, phone functionality is great so not going to start from scratch, just want to check there's no serious issues that may cause future probs
Uninstalled market updates, signed out/in and seems to be OK. Still don't get the failed factory reset,though...
sinkster

sinkster said:
I have been trying, for a few days, to download/update some apps. A lot of the ones I try to download say "not compatible with your device". OK, may be a market/geographic issue. But when I try to update google+, it downloads the app then says the app is not signed correctly? And when I try to update Facebook I get the not compatible message? But the best thing is, when I try a factory data reset, it goes thru the motions but nothing happens, ie not signed out of Google, etc. I'm using doomlords kernel, supercharger v6 scripts, xperia apps2sd, a few build prop edits so there may be some issue there, tho can't figure it out. Any advice?
*edit* btw, not bothered too much about fb or Google+, phone functionality is great so not going to start from scratch, just want to check there's no serious issues that may cause future probs
sinkster
Click to expand...
Click to collapse
As you say, there is no point in reinstalling everything just because FB and G+ isn't updating properly... But what you can do is try to see if there is an app that you have installed that my trigger this problem. I.E Some time ago I had an app installed that somehow did not allow me to update astro... I uninstalled it and everything started to work like a charm.
My system is a untouched Xperia Arc.

Think it was the market app itself. Had installed 3.1.3 from an xda post, removed update and that's sorted. Just don't get being unable to factory reset.
sinksterĀ©

Related

Suddenly cant download ANYTHING from android market!

The android market just gives me that striped animation anytime I try downloading an app. Have tried clearing the market cache, google framework service cache nothing seems to work! Just the new EU firmware OTA and rooted and removed the bloat apps and downloaded script manager from the market without any problems. Then tried to download a busybox app...thats when the market just stuck on the stripped animation and its been that way with everything else I've tried from the market incuding updates to my apps. Please any help guys??
2g11 said:
The android market just gives me that striped animation anytime I try downloading an app. Have tried clearing the market cache, google framework service cache nothing seems to work! Just the new EU firmware OTA and rooted and removed the bloat apps and downloaded script manager from the market without any problems. Then tried to download a busybox app...thats when the market just stuck on the stripped animation and its been that way with everything else I've tried from the market incuding updates to my apps. Please any help guys??
Click to expand...
Click to collapse
Done a restart ?
If it does not help: Because you are rooted, you should be able to delete the Android Market. You can get the AndroidMarket.apk from the net and reinstall it(Unknown Sources have to be checked). But before doing something fancy, you should do a BACKUP, with CWM or RZR.
greets
THE-E
Yeah several restarts. Just got an update, it appears the youtube app also gets stuck with the rotating circle...cant load the video. Cant help but assume these are related. And also I've tried this on both wifi and 3G, same.
2g11 said:
Yeah several restarts. Just got an update, it appears the youtube app also gets stuck with the rotating circle...cant load the video. Cant help but assume these are related. And also I've tried this on both wifi and 3G, same.
Click to expand...
Click to collapse
This is strange indeed. If even the solution above doesn't help, I would recommend you to flash you ROM via ODIN. Usually it should replace the missing files, so this could work. Do a Backup as mentioned above.
BTW: But generally your internet works? (via Browser)
greets
THE-E
Sent from my GT-I8150 using XDA App
Yes my internet works fine. I actually cant do anything requiring a usb cable since I lost mine and wont be getting a new one till the weekend maybe. I actually tried some other things like clearing the cache partition in recovery (stock) and logging out of gTalk and relogging in which solved similar problems for people online. Just seems everything is fine...except the market cant connect and download stuff, and youtube cant connect and load videos...I feel its a google account problem surely but dont have a clue what to do. Thanks for your response all the same.
First......Ensure SD Card is properly seated, open phone and make sure of this!!!
Do these :
Settings/Applications/Manage
Applications/All/
Downloads/Clear Data.
Media Storage/Clear Data....
Sent from my GT-I8150 using Tapatalk
irishpancake said:
First......Ensure SD Card is properly seated, open phone and make sure of this!!!
Do these :
Settings/Applications/Manage
Applications/All/
Downloads/Clear Data.
Media Storage/Clear Data....
Sent from my GT-I8150 using Tapatalk
Click to expand...
Click to collapse
I've done them...nothing. I've also tried clearing the Dalvik cache using Titanium Backup...didnt help. After leaving the phone over night with a dowload still in the background..this was the error I found in the morning 'Error Download Could be Completed (497)'..???
Sent from my GT-I8150 using XDA App
I cant quite explain what happened, but I fixed it. It had to do with a botched backup/uninstall of google books with TB. I tried to back it up but it seemed to just hang up. Then I killed TB in the Task Manager and restarted it. I realised a backup had been made for the older version(1.46) instead of the new version(1.52). Google Books showed up as a system app after my last FW upgrade and I updated it (through the market) but the update made the app unusable(FC everytime I start it). I ignored all that at the time since I didnt use it actually. Tried to remove it yesterday and I guess that set this whole mess in motion. Thanks to all

[HELP REQUEST] Apps from Google Play Store won't download via wi-fi! (a brand new XP)

Hi guys,
this is driving me nuts. I've searched the webs and found some answers, but not anything I'd like to do to remedy this problem.
My brand new R800i, not rooted, won't download games from Google Play Store via wi-fi. It will just say "starting download" and then nothing happens, I can just just watch that bar indicating download as it does not move one bit. It seems some other people had this same problem, as I've found out on the internet. 3G works fine though. I had to download my games from the Play Store using 3G, which is a pain in the ass.
A few points to consider:
- I have only so far used one wi-fi point, which worked with all my previous Xperia Plays. Maybe if I try a different hot-spot, the problem will magically disappear?
- I do not want to root, unlock bootloader or do any such things with my XP.
- I do NOT want to reset my phone to factory settings, I would lose lots of savegame data.
- I HAVE tried several times clearing the cache of the Google Store app, Download Manager app and resetting the Google Talk app. Did not help.
- Downloading from any other source (Gameloft for example) works via wi-fi, it's just that stupid Google Play Store that does not.
- Some people say the problem should sort itself out after a few days...It's been two weeks and I still can't download via wi-fi from the Store.
Could any kind soul suggest a solution that does not involve resetting my phone, or rooting? Thanks for any advice.
Did u try clearing the data...not the cache but the data
cippi21 said:
Did u try clearing the data...not the cache but the data
Click to expand...
Click to collapse
Yes, did not help.
Besides, that just erases your user data right? Your log-in and password.
I will try it again just to be sure, but I think I did it too.
i too had same prob. but it got solved after 3 or 4 days... may be i was lucky.
Used to have this problem. Uninstall update ( this will get you back to old market) then let it update again. That's what I did.
Sent from my awesome Xperia Play
jeff7424 said:
Used to have this problem. Uninstall update ( this will get you back to old market) then let it update again. That's what I did.
Sent from my awesome Xperia Play
Click to expand...
Click to collapse
I had this problem once or twie abotu a year ago, and uninstalling the Android market update, then letting it redownloadsolved the issue, whereas the other options as a fix did not fix the issue, this did.
jgregoryj1 said:
I had this problem once or twie abotu a year ago, and uninstalling the Android market update, then letting it redownloadsolved the issue, whereas the other options as a fix did not fix the issue, this did.
Click to expand...
Click to collapse
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Wutzhoppenstedt said:
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Click to expand...
Click to collapse
Well, I am stumped man, dont know what to tell you. I am out of ideas. You may have already mentioned this but have you tried reflashing a ROM? Other then that at this point I am stumped...... hoping you can find a fix because that sucks....
Wutzhoppenstedt said:
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Click to expand...
Click to collapse
Uninstall play store update, clear everything, reboot and try. That's what I did.
Edit: go to settings> accounts & sync > and check if you have background data checked.
Sent from my awesome Xperia Play
Big thanks to jeff7424 and jgregoryj1, that actually helped.
jeff7424 said:
Uninstall play store update, clear everything, reboot and try. That's what I did.
Edit: go to settings> accounts & sync > and check if you have background data checked.
Sent from my awesome Xperia Play
Click to expand...
Click to collapse
First: I know I am in the wrong model section, as I use a Galaxy S3 but post under Sony Xperia... Sorry for that - it was just a topic that seemed Google Play Store related rather than dependant on a specific model.
Second: I tried all of this (although I don't have such a section under settings/accounts on my phone) and more. I just flashed the latest stock firmware again*, did a full wipe, used TriangleAway! and every single thing I can think of. I even went to my google-account to see if there's something wrong, but no.
Still: UMTS works, WiFi doesn't. WiFi otherwise perfectly working with all kinds of uses. Tried all tips and hints, nothing works. Problem started a few days ago with older fw/ROM, which I didn't touch for weeks and worked fine until then. I really don't have a clue what changed!
EDIT: I also checked, if my ISP or my WLAN settings (router) are off - nada. I tried to install/update an app on another Android device in my household: this one works perfectly with WiFi. So it must be the Store itself...
UPDATE: Still no real solution! In the meantime it worked for a few days without my doing and in the same way it stopped working again today. I guess the Google server software is bugged. I placed a support request at Google-Support. This was an experience I can't make public enough:
Even though I initially told them what I tried they just did a copy&paste of their own F.A.Q. This went on for four days, the didn't even read my information. And I was quite thorough. I even made a network capture file, prefiltered it with Wireshark and attached it to the e-mail. As proof that my firewall isnt't blocking the traffic. No reaction to that, no technician was asked or involved, nothing. They simply closed the ticket and left me standing there. I'm still pretty pi...ed. This kind of "support" I don't want at all. Just a waste of time. I sincerely hope for a Google PlayStore replacement so one is not practically forced to use it. I'd volunteer to pay 1$ more for each buy just to circumvent that kind of nonsense Google is playing here.
This is me again. My problem is back, I can't download via WiFi from Google play store on both my Xperia play and Nexus 7. What is strange though is that SOME apps will download while others will not. It seems that apps I paid for some amount /like GTA 3, Max Payne, Reckless Racing/ and that were never completely free, WILL download. Others that I got for free /e.g. Call of Mini Zombies, Juggernaut, Heroes Call and many others/ will not download. This seems peculiar to me. Did anyone have this kind of behaviour on your android device?
Sent from my Nexus 7 using xda app-developers app
Now, it's me. I'm getting fed up. I had to clean data, clean cache of playstore and then got to clean the data and cache of download manager.
bangawasawa said:
This is me again. My problem is back, I can't download via WiFi from Google play store on both my Xperia play and Nexus 7. What is strange though is that SOME apps will download while others will not. It seems that apps I paid for some amount /like GTA 3, Max Payne, Reckless Racing/ and that were never completely free, WILL download. Others that I got for free /e.g. Call of Mini Zombies, Juggernaut, Heroes Call and many others/ will not download. This seems peculiar to me. Did anyone have this kind of behaviour on your android device?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
krishna442 said:
Now, it's me. I'm getting fed up. I had to clean data, clean cache of playstore and then got to clean the data and cache of download manager.
Click to expand...
Click to collapse
root ur phone.. unlock the bootloader.. INstall a Custom ROM and get over with it ! .. or Atleast Root ur phone and uninstall Playstore completely.. and market.. and install a newer version.. Rooting ur phone will not erase ur data.
saqibkhan said:
root ur phone.. unlock the bootloader.. INstall a Custom ROM and get over with it ! .. or Atleast Root ur phone and uninstall Playstore completely.. and market.. and install a newer version.. Rooting ur phone will not erase ur data.
Click to expand...
Click to collapse
Tried them! But no luck.
I had installed this app
https://play.google.com/store/apps/details?id=org.wahtod.wififixer
I don't know what happened, fixed!
Edit: no luck. Doesn't work.
Sent from my D5322 using XDA Free mobile app

[Q] Google Talk authn error on Gin2Blur

OK, so here's the story. I recently decided to flash my XPlay (r800x with a locked boot loader) with Gin2Blur. Over all its a very nice rom and props to the dev for his work, however, I keep encountering an error a bit into use. Google Play stops letting me download and suddenly GTalkr (which isnt even ON this rom) decides to wack out and give me errors. Because of this its immposible for me to redownload my games from market (since most have a degree of Anti-Piracy) I have tryed clearing data, reflashing, and installing the G Talk apk, which gives me package parsing problems.
Any help would be appreciated.
I never got Talk to work on gingerbread for the Play, but I don't know if that's the reason why you can't download. Make sure your dpi is set at 240 and have AccountAndSyncSettings.apk installed. I had to do factory reset to get it to work on some rom.
No issues with stock roms.
Sent from R800at
Zantigo said:
OK, so here's the story. I recently decided to flash my XPlay (r800x with a locked boot loader) with Gin2Blur. Over all its a very nice rom and props to the dev for his work, however, I keep encountering an error a bit into use. Google Play stops letting me download and suddenly GTalkr (which isnt even ON this rom) decides to wack out and give me errors. Because of this its immposible for me to redownload my games from market (since most have a degree of Anti-Piracy) I have tryed clearing data, reflashing, and installing the G Talk apk, which gives me package parsing problems.
Any help would be appreciated.
Click to expand...
Click to collapse
Yes, I have also been, have the same problem, but, the solution is to clear data on these specific apps, Google Play Store, Google Services Framework, and Google Play services. Reboot, then it should be fixed. But, then if you can't download apps, just wait about an half hour to an hour then apps your should be re-downloadable. Also, please use the banner in your signature, it would mean a lot.
HwaA18 said:
Yes, I have also been, have the same problem, but, the solution is to clear data on these specific apps, Google Play Store, Google Services Framework, and Google Play services. Reboot, then it should be fixed. But, then you can't download app, but sometimes you can, if can't, just wait about an half hour to an hour then apps you be re-downloadable. Also, please use the banner in your signature, it would mean a lot.
Click to expand...
Click to collapse
I have tryed clearing already but ill give it another shot. And, if you knew about this bug, why wasnt it put in the bugs list on the thread. As much as I like this rom, I dont feel right supporting something that gives me problems like this, but if its fixed ill be more then happy to put it in my sig.
Zantigo said:
I have tryed clearing already but ill give it another shot. And, if you knew about this bug, why wasnt it put in the bugs list on the thread. As much as I like this rom, I dont feel right supporting something that gives me problems like this, but if its fixed ill be more then happy to put it in my sig.
Click to expand...
Click to collapse
I only thought it was on my device... , ill add to the list immediately

Google play store keep returning error

I am on jedix12 and no matter how many times I try to update an app it refuses to download and returns error code RPC:S-5:AEC-0. It dies when updating, trying to look at the all section in the my apps page, or if i uninstall an app and try to reinstall. A fresh install of a app works just fine. I have tried does what is available on google. Erase google account, restart, open play, add account. Didn't work. I do not know what else i can do. I also completely erased the phone. data, sdcard, system, and cache.
Google is the key...>>>https://www.google.com/search?q=google+play+error+code+RPC:S-5:AEC-0&ie
Prolly cause Google is rolling out the new playstore.
Sent from my SGH-T889 using Tapatalk 2
deeznutz1977 said:
Google is the key...>>>http://forums.androidcentral.com/go...E9Pr0QGt2oHYAg&ved=0CDEQBSgA&biw=1920&bih=967
Click to expand...
Click to collapse
I found this website with Google but still did not work. I don't think it is directly related to the rom because its been doing this with all the roms I flash. I even formatted the system partition but nothing changed. It seems to be related to the Google account. I do not have a second phone to test this theory (Have ubuntu on my galaxy nexus). Has anyone had this issue before?
Try going to settings/applications manager and clear data&cache. If that doesn't work, go to accounts/google and remove account. Then resign in
This did not work. It actually started crashing. I rebooted then the crashing went away but still didn't fix the issue.
cmacia06 said:
This did not work. It actually started crashing. I rebooted then the crashing went away but still didn't fix the issue.
Click to expand...
Click to collapse
Download the new 4.0 playstore i posted the the apps section http://forum.xda-developers.com/showthread.php?t=2227852 Did you remove your google account >>> reboot then sign in again?
Yes I remove, reboot, and signed back in. It had the same issue. I just finished install this new play store but it still did not work. I'm going to try to completely format the phone again (data, system, sdcard, and cache). Maybe I made a mistake somewhere. Ill return the results.
The results were negative. The market is still giving the same error. Im going to fix my nexus back to android and then, if it doesn't give me the same issue i will flash the stock ROM onto the note two and see if that fixes it.
I installed cyangoen mod onto the nexus and it turns out that it is doing the on that phone too so its something related to the google account.
EDIT:
Turns out that this is related to the account after all. I called up the markets customer support and they said it was happening to a few other people. They said they would fix it. Thank you all for the help.

[Q] Help! Need apk for original version of Android Market on Play

OK, I recently rooted my Play after promising myself to do it for about a year. I installed link2sd and was delighted to start moving stuff to my SD and freeing up internal memory which was perpetually flagging 'danger leve'l at around 38 megs free.
However, I got a bit over-zealous. I was trying to move the Play marketplace but failing - due to it being an system app that had had updates applied. I cleared the updates and converted to a user app, moving it to the SD too. Now though, it had reverted back to the original 'Android Marketplace' of course. So I thought I'd do a reboot to get it to update.
However, after rebooting it didn't seem to want to update again as I had hoped it would. No problem, I thought, and sourced a Google Play .apk (com.android.vending-4.0.27.apk) and installed it.
This seemed to work, as the Google Play store dutifully installed. All seemed well ... until I tried to install an app. As the download began, It promptly crashed with the message "The application Google Play Store (process com.android.vending) has stopped completely. Please try again."
This then happened every time I tried to launch it. Some searching suggested I try clearing the cache and data and sure enough this allows the store app to run again - however every time I try to download something it just causes the crash.
Obviously I've corrupted the installation somehow and need to get back to the original Marketplace app and try to get it to update itself. However, being a dumbass even though I had bought Ti Backup (with pro) I hadn't bothered to do a proper system backup :silly:
Anyone know where I can source an .apk that will give me the original Marketplace back again? I don't want to have to unlock the bootloader and flash a system image which is the only sure way I can think to fix it (I'm pretty sure that a factory reset will just clear the /data partition and won't do anything with the /system apps, which is what I have screwed up).
Thanks to anyone who can help me overcome my stupidity :good:
Kaiser Wilhelm II said:
OK, I recently rooted my Play after promising myself to do it for about a year. I installed link2sd and was delighted to start moving stuff to my SD and freeing up internal memory which was perpetually flagging 'danger leve'l at around 38 megs free.
However, I got a bit over-zealous. I was trying to move the Play marketplace but failing - due to it being an system app that had had updates applied. I cleared the updates and converted to a user app, moving it to the SD too. Now though, it had reverted back to the original 'Android Marketplace' of course. So I thought I'd do a reboot to get it to update.
However, after rebooting it didn't seem to want to update again as I had hoped it would. No problem, I thought, and sourced a Google Play .apk (com.android.vending-4.0.27.apk) and installed it.
This seemed to work, as the Google Play store dutifully installed. All seemed well ... until I tried to install an app. As the download began, It promptly crashed with the message "The application Google Play Store (process com.android.vending) has stopped completely. Please try again."
This then happened every time I tried to launch it. Some searching suggested I try clearing the cache and data and sure enough this allows the store app to run again - however every time I try to download something it just causes the crash.
Obviously I've corrupted the installation somehow and need to get back to the original Marketplace app and try to get it to update itself. However, being a dumbass even though I had bought Ti Backup (with pro) I hadn't bothered to do a proper system backup :silly:
Anyone know where I can source an .apk that will give me the original Marketplace back again? I don't want to have to unlock the bootloader and flash a system image which is the only sure way I can think to fix it (I'm pretty sure that a factory reset will just clear the /data partition and won't do anything with the /system apps, which is what I have screwed up).
Thanks to anyone who can help me overcome my stupidity :good:
Click to expand...
Click to collapse
You don't need to unlock your bootlader to flash a system image. Sony PC Companion will flash the latest system image available on Sonys servers to your handset. This is what I would do. Next time don't move/delete anything integral to Android from your phone.
Cheers! Hadn't really used the Sony software much but will definitely give that a go. Next time I'll do a full Titanium backup too, before I start tinkering...
Strange that you'd even have this issue. I instantly Link2SD'ed all of Google's stuff... the play store updates, google settings and even Google's hidden services got the "get off my damn phone storage" treatment and have done a good job at bending over and doing whatever I tell them to.
Sent from my R800a using xda app-developers app
Good news - I was about to reflash the system but on a hunch decided to remove the 'Google Play Services' package and my store magically started downloading apps again!
I'm guessing that there was some sort of conflict between the two. According to the description in the store;
"Google Play services is used to update Google apps and apps from Google Play. This component gives you access to Google Settings and helps apps speed up offline searches, provide more immersive maps, and improve performance.
Apps may not work if you uninstall Google Play services. You probably need this component."
Hmmm, everything so far seems to be working and a number of updates went through since removing it so I'll wait and see. Maybe the store will install a compatible version itself at some point, when it updates next.
TLRtheory said:
Strange that you'd even have this issue. I instantly Link2SD'ed all of Google's stuff... the play store updates, google settings and even Google's hidden services got the "get off my damn phone storage" treatment and have done a good job at bending over and doing whatever I tell them to.
Sent from my R800a using xda app-developers app
Click to expand...
Click to collapse
root access with Link2SD is an absolute must for the Xperia - it's the best thing I've done to my XP since I got it and should have rooted/installed it as soon as I heard about it.
It totally transforms the usability of the Xperia Play. What on earth were Sony thinking giving the phone such a paltry amount of usable memory?!!!

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