Related
Okay, this is slightly different from being stuck on 'starting download' My market will download just fine, up to 100% and just hang, it takes multiple cancels and restarts for it to actually INSTALL what i'm trying to install.
9/10 times it will stall on 100%, meaning the green bar will be filled up with progress, the amount downloaded will be equal to the file size, but it will never transition to "installing"
Also, my microSD card will have the download under the downloads folder, and depending on how many times i had to cancel and restart the download, it will have Download-1, download-2, download-3 etc etc filling up the folder.
Never happened on 2.1, but every FroYo ROM i've tried starts to get this behavior after a while. what gives?
Did you try to reinstall gapps? What version are you using?
Sent from my PC36100 using XDA App
freeza said:
Okay, this is slightly different from being stuck on 'starting download' My market will download just fine, up to 100% and just hang, it takes multiple cancels and restarts for it to actually INSTALL what i'm trying to install.
9/10 times it will stall on 100%, meaning the green bar will be filled up with progress, the amount downloaded will be equal to the file size, but it will never transition to "installing"
Also, my microSD card will have the download under the downloads folder, and depending on how many times i had to cancel and restart the download, it will have Download-1, download-2, download-3 etc etc filling up the folder.
Never happened on 2.1, but every FroYo ROM i've tried starts to get this behavior after a while. what gives?
Click to expand...
Click to collapse
I had the same problem had to go under Settings>Applications>Manage Applications>all> select market and clear data. you will have to when you go into the market next time you have to re agree to the market terms but that should fix the problem.
That was what mine was doing when I found out about the Talk bug, did you make sure that is logged in?
http://androinica.com/2010/03/01/tips-android-phone-wont-download-apps-log-in-to-google-talk/
Defpdp said:
Did you try to reinstall gapps? What version are you using?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
How do I reinstall gapps? and/or find out what version i'm using? I'm on fresh 3.2.0.0 so I guess whatever's in there.
sdsoundguy said:
I had the same problem had to go under Settings>Applications>Manage Applications>all> select market and clear data. you will have to when you go into the market next time you have to re agree to the market terms but that should fix the problem.
Click to expand...
Click to collapse
I will try. the last time I did I got in an endless loop of "an error has occured. try again later." pretty much forcing me to restore a nandroid backup.
xHausx said:
That was what mine was doing when I found out about the Talk bug, did you make sure that is logged in?
http://androinica.com/2010/03/01/tips-android-phone-wont-download-apps-log-in-to-google-talk/
Click to expand...
Click to collapse
I log in to g-talk all the time :-\
Same problem here on Fresh 3.2, though I have experienced this on other 2.2 roms as well. I usually have to do like the OP said and cancel the download and restart. This seems random for me though. Half the time it downloads normal. No idea why.
Sent from my FROYO'D EVO using xda app
xHausx said:
That was what mine was doing when I found out about the Talk bug, did you make sure that is logged in?
http://androinica.com/2010/03/01/tips-android-phone-wont-download-apps-log-in-to-google-talk/
Click to expand...
Click to collapse
Thanks for this post. I've had lots if trouble getting market downloads to start. Since reading your post I've found that as long as I'm signed into gtalk it works just fine.
Tonight I decided to try cm7, so I flashed and the gapps, I noticed that all my apps from cm6 were automatically downloading and it was making the phone run so slow so after a while I just decided going back to my Evo elite rom, now no matter what rom I flash I can't install anything from the market! It just keeps saying unsuccessful. I tried downloading from the market website on my pc and the apps installed fine! But I CAN NOT download ANYTHING from the phone! I've tried 3 different roms now all the same result! Anyone know what's going wrong? And how to fix it?? Any help is MUCH appreciated!
OK I even tried changing sd cards thinking maybe my sd card was corrupt and no dice!! Can someone PLEASEEEE help me?? I have NO CLUE wtf is going on here I just cant download ANYTHING from the market on the phone but if i click install from the market website on my computer it downloads on my phone automatically. Im baffled!!!
You can try clearing the market cache, then force stop, then open it.
Reflash CM7 on a clean install, with the latest gapps.
Thx, tried that no go.
I'm having same problem. Happened to update CM7 today, was downloading apps, got incredibly slow, then stopped. Now apps won't install using that gmail account.
However, I tried the same ROM after a factory reset and another gmail account, and the market works. Did our accounts get blocked from Google you think?
wvufan said:
I'm having same problem. Happened to update CM7 today, was downloading apps, got incredibly slow, then stopped. Now apps won't install using that gmail account.
However, I tried the same ROM after a factory reset and another gmail account, and the market works. Did our accounts get blocked from Google you think?
Click to expand...
Click to collapse
Just remove the account, clear the cache in market and add the acvount back. If it starts downloading apps just cancel the ones you dont want
Sent from my HTC EVO 4G Sense 2.1
XsMagical said:
Just remove the account, clear the cache in market and add the acvount back. If it starts downloading apps just cancel the ones you dont want
Click to expand...
Click to collapse
I have done a complete factory reset, and the account that won't work, never works anymore. A different gmail account will work after a factory reset, but the failing account will not download apps. A factory reset is much more than just clearing the market cache, and the reset still does not fix this account.
(Just to be complete, I did do a clear data on market and downloader before resorting to the factory reset. That did not work, so I proceeded to try the factory reset option to no avail).
Change your Gmail password and try to download apps again.
gqstatus0685 said:
Change your Gmail password and try to download apps again.
Click to expand...
Click to collapse
Great idea, but just tried it and that fails, too.
Aaron, see other post on this issue. My problem fixed itself, not sure if you will be as lucky.
http://forum.xda-developers.com/showthread.php?p=12961561
I keep getting that damn error whenever I try to download an app from the play store, even when it's free. I fixed it once before by clearing the cache, data, and uninstalling updates of the market but I don't wanna have to do this Everytime I download an app. Anyone have a fix?
Sent from my SGH-T989 using XDA
Goofy317 said:
I keep getting that damn error whenever I try to download an app from the play store, even when it's free. I fixed it once before by clearing the cache, data, and uninstalling updates of the market but I don't wanna have to do this Everytime I download an app. Anyone have a fix?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Mayb ur Build.prop?
Goofy317 said:
I keep getting that damn error whenever I try to download an app from the play store, even when it's free. I fixed it once before by clearing the cache, data, and uninstalling updates of the market but I don't wanna have to do this Everytime I download an app. Anyone have a fix?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Log into your google account and check your wallet. There may be an issue with your payment method. If everything is fine, try deleting the app and then reinstalling the market. You can google "android market apk" to find it, or Google "google play apk". Download and install.
If that still doesn't solve, it could also just be the Google servers having an issue.
Sent from the future on my Samsung Galaxy XXV
If I helped you, hit thanks! : )
This happened to me when my credit card on file expired.
Sent from my SGH-T989 using XDA
Yeah check whatever card you have on file with google, same thing happened to me when I replaced my card.
Android Revolution said:
Log into your google account and check your wallet. There may be an issue with your payment method. If everything is fine, try deleting the app and then reinstalling the market. You can google "android market apk" to find it, or Google "google play apk". Download and install.
If that still doesn't solve, it could also just be the Google servers having an issue.
Sent from the future on my Samsung Galaxy XXV
If I helped you, hit thanks! : )
Click to expand...
Click to collapse
Thanks for the help but it didn't fix the problem :/ also I forgot to mention I'm using juggernaut 5.0 and I never had this issue until I installed this rom...
Sent from my SGH-T989 using XDA
Yeah.. I had the same problem when I got my new credit card.. Just review the information you have on Google wallet.
Sent from my SGH-T989 using XDA
might be a ROM issue
I have the same "error processing issue" problem. I often have to clear my market cache/data, which works sometimes. So I called google market play to see if there were any issues in my account, and the rep said there was none. His theory was that there might be some issues with the custom ROM (ARHD) I installed, since I only started having problems after I installed it. Anyway, I think the only solution for now is the clear cache data approach, or better yet, hope that our ROM builders are able to address the issue.
As an aside, my ARHD is working perfectly, except for this market issue (cum hoc, ergo propter hoc?)
I also have a custom rom installed and had this same issue, I resolved it by uninstalling updates for the google play store app, and then it worked...at least for now.
I recently started messing with various roms and themes when this issue popped up for me. I searched the web and tried the various methods (removing gmail account, not updating, etc) with little luck. After hours of frustration, I finally found out what was causing the issue.
I was using Titanium Backup to back up all my files and restore them as I was flashing between the various roms, that was the trouble maker.
When you back up your files before a flash, make sure you do not back up the google/play store. So, if you are having problems, try to go trough these steps and it should fix it.
Back up all your files (minus play store) in Titanium Backup.
Reboot phone into clockwork.
Reset Factory Data x3
Wipe Cache x3
Install your rom from zip
Once your phone is booted up again, do not enable Wifi (for now)
Do not add a Google Account
Go to the market and download Titanium (will prompt to add Google account, do so)
Exit the Market
Go back to the market (it should now have auto updated to play store)
Try to download another app, any app, it should work
You can now use Titanium to restore all your apps and data, but make sure that you do not restore anything with the market/play store in it.
I did this yesterday, restored all my games, contacts, text messages, etc and it has worked fine for me ever since.
I am running slickMOD Supreme with the Darkside Kernel.
Hope this helped at least a few of you as I know how big of a headache this was for me.
All is good now. However, it does still happen with a couple apps, free or paid. I can't remember which ones but it gives the processing purchase error. Very rare albeit still present.
Sent from my SGH-T989 using xda app-developers app
Aloha;
Sounds like an ID mismatch here. Happens whenever you do a factory reset or change ROMs. I'm guessing that the ID is a hash of the phone and the ROM, maybe. Anyway, the device ID is what ties the phone to your Google account and apps use this to determine whether you paid for the installed app or run as a freeware version.
Titanium now offers the choice of reverting the id back to the old one or ignore the change. I prefer NOT to change the ID back as I've ran into more id mismatch problems down the road than just keeping the new ID. I too use Titanium to backup my apps and data, and use it to quickly restore my apps and data to a new installation on my phone (whether it be a factory reset or a new ROM, or even a reinstallation of the current ROM). Whenever I have a misbehaving app that reverts back to the freeware version or complains about licensing problems, I then uninstall the app and then reinstall the app directly from the Play Market. That has always fixed the problem for ME. Your Mileage May Vary, which mean while it works for me, it MAY not work for you. Keep that in mind before you start biatchin that it doesn't work.
Oh, yeah, also try rebooting after the reinstallation. If nothing else, Dalvik and Cache!
Mahalo,
-Lance
Ive only had this error when restoring /system from a nandroid. But flashing a modded market fixes it. you could try that. btw have you changed your DPI at all?
elesbb said:
Ive only had this error when restoring /system from a nandroid. But flashing a modded market fixes it. you could try that. btw have you changed your DPI at all?
Click to expand...
Click to collapse
I've run into this a few times after doing a restore from a backup or swapping ROMs. Best way I can fix it is go to Google Services Framework, stop it, clear the data. Next go to Google Play, stop it. Uninstall any updates, then clear the data. Reboot phone. Go to Google Play again, accept terms, and now it should work. Just some advice.
smokinjoe2122 said:
I've run into this a few times after doing a restore from a backup or swapping ROMs. Best way I can fix it is go to Google Services Framework, stop it, clear the data. Next go to Google Play, stop it. Uninstall any updates, then clear the data. Reboot phone. Go to Google Play again, accept terms, and now it should work. Just some advice.
Click to expand...
Click to collapse
@smokinjoe2122
where is google services framework located?
tomasitoc said:
@smokinjoe2122
where is google services framework located?
Click to expand...
Click to collapse
It's typically under all software. You have Downloads, SD card, All and its in there somewhere. In AOSP or AOKP you have to go under downloaded and it's in there
This thread is to provide the solution for Google play store download error - 921.
Today I got the error while downloading the apps from Google Play Store. The error message is
'Error - Update for "xxxxx" could not be downloaded due to an error. (921)'
I've searched the forum and found some useful information. Because the thread was belonging to different phone, I wanted to post the information with some more details.
If you see the same error, then follow the steps -
1. Menu > Settings > Personal > Accounts and sync > click on your google account (email)
2. click 'Remove account'. Don't worry, it's not deleting your physical account. Account related information is still saved in Google.
3. Launch Google Play Store again
4. When asked, use existing account to create the google account.
5. Provide your existing google account information (email & password)
6. try again to download
Based on my experience, whenever I got the 921 error, cleaning cache and data for google play store app does not work.
Another work around is creating a second google account. But I believe many people do not want to maintain multiple account on one phone.
(attached) screenshot of error 921.
First png uploading failed. Try to upload thru 2nd post.
Error 921 download error..
I could fix it by uninstalling the google play..
I tired to do this, but I get
"This account is required by some applications. You can only remove it by resetting the phone to factory defaults (which deletes all your personal data) You do that in the Settings application, under Privacy"
Actually doing that is what started my problem. My google contacts would not sync
so I reset by going to Settings/Privacy, now I can't get google play/market to download anything, and I constantly get a google talk authentication failed message. ( I don't nor have I ever knowingly used google talk)
remove and clear the data/cache for the play store and uninstall the update for it. it should roll back to a version from before and once you reopen it and it downloads again it should be ok. I had this same problem and have done that and so far with the newest market I've not had one single problem after doing that. YMMV however.
I do not have option to clear data or clear cache greyed out, I will try the uninstall update..
no go, same thing only now the message is simply "could not be downloaded due to an error"
is your phone rooted? and which rom are you using?
Again, just removing data/cache would not solve the problem many times.
Did you try to create a second account?
yeah, I can't clear data or cache as the buttons are not available.
it is rooted I am on GB EL30 with EL30 modem
i did not try a second account, really don't want a second account, i guess i can to test it though.
probably do a hard reset tonight from cm
touchtaz said:
yeah, I can't clear data or cache as the buttons are not available.
it is rooted I am on GB EL30 with EL30 modem
i did not try a second account, really don't want a second account, i guess i can to test it though.
probably do a hard reset tonight from cm
Click to expand...
Click to collapse
Many google apps are sharing the info thru Google Framework service. Did you try to remove data/cache for this app also?
Doing factory resetting would be the easiest way but sometimes taking long time to recover the everything. So, it depends on your preference.
If the data & cache fields are grayed out, then it means that there's nothing to be cleared.
yes, the buttons for data and cache are also unavailable in framework also.
I did the factory reset from Privacy, that's what started the 921 problem.
i guess I will from cm tonight, that don't work I guess I'll put it back to ec05 and let it update then try again
got tired of messing with it, used odin to overwrite el30. so far so good. email push is working, contacts are syncing, and I can download from market
it's working now! thank you!
Likewise, OP's steps worked for me Thanks.
I googled this issue (I have a different device, obviously) and found this thread. Pointing me at the Google Framework services fixed my issue, so thank you!! I use TB and just restored the Google Framework data (I'd just wiped data and didn't want to have to go through the play store song and dance like ALWAYS) and voila! One reboot later (I'd already rebooted five times before, what was one more?) my apps download without an issue. This would probably resolve it for other users as well. Thank you again!!
kobridge said:
Many google apps are sharing the info thru Google Framework service. Did you try to remove data/cache for this app also?
Doing factory resetting would be the easiest way but sometimes taking long time to recover the everything. So, it depends on your preference.
If the data & cache fields are grayed out, then it means that there's nothing to be cleared.
Click to expand...
Click to collapse
OP's steps worked for me too, thanks!
Remove the account and readd it.
Hey my little cuties. I noticed something it the screenshot. You have the warning triangle up top. Use the pulldown to grant permissions. Google apps sometimes request it out of nowhere.
The Root said:
Hey my little cuties. I noticed something it the screenshot. You have the warning triangle up top. Use the pulldown to grant permissions. Google apps sometimes request it out of nowhere.
Click to expand...
Click to collapse
That was not the permission thing. Actually the little triangle was for the error message on top.
Actually I've seen the case like you explained but in my case there was no waring nor notification. Just app was't worked. In sometimes, if the app does not work, then we need to pull down the notification area, and check if there's anything (permission request).
OP's directions worked for me as well.
HTC Sensation.
OP's directions worked for me as well.
HTC Evo 4G running CM9.
Now how do I clear up the 942 error.
If I helped you out in any way please thank me. Thanks.
Anyone else been having this like... CONSTANTLY lately?
I'm pretty sure it refers to Facebook Messenger (it's messenger not messaging, which is how Facebook's Messenger app is spelled). I tried uninstalling and reinstalling the app. I contacted support. I cleared data/cache. I cleared the whole systems cache in recovery. Nothing helps. This thing "stops responding" like 10 times a day. It's unbearable.
polarbearmc said:
Anyone else been having this like... CONSTANTLY lately?
I'm pretty sure it refers to Facebook Messenger (it's messenger not messaging, which is how Facebook's Messenger app is spelled). I tried uninstalling and reinstalling the app. I contacted support. I cleared data/cache. I cleared the whole systems cache in recovery. Nothing helps. This thing "stops responding" like 10 times a day. It's unbearable.
Click to expand...
Click to collapse
Uninstall it?
Aerowinder said:
Uninstall it?
Click to expand...
Click to collapse
yea like i said i tried uninstalling it but it's not like i'm gonna keep it uninstalled haha. It's Facebook. It's one of the main reasons I even have a smartphone.
polarbearmc said:
yea like i said i tried uninstalling it but it's not like i'm gonna keep it uninstalled haha. It's Facebook. It's one of the main reasons I even have a smartphone.
Click to expand...
Click to collapse
I think he was being rhetorical and saying to stop using it.
I'm going to say Uninstall it, reboot, then reboot into Recovery and wipe dalivk/cache and Fix Perms, then reboot System, let the phone boot completely (10mins+), then reinstall said app from Play Store. This is what I had to do with G+ to get it working again.
DJ_SpaRky said:
I think he was being rhetorical and saying to stop using it.
I'm going to say Uninstall it, reboot, then reboot into Recovery and wipe dalivk/cache and Fix Perms, then reboot System, let the phone boot completely (10mins+), then reinstall said app from Play Store. This is what I had to do with G+ to get it working again.
Click to expand...
Click to collapse
yea i figured as much. haha.
by the way i'm not rooted... so not sure, can i do fix permissions? i know there's the wipe cache when i reboot to recovery, but not sure about permissions...
thanks for the response.
polarbearmc said:
yea i figured as much. haha.
by the way i'm not rooted... so not sure, can i do fix permissions? i know there's the wipe cache when i reboot to recovery, but not sure about permissions...
thanks for the response.
Click to expand...
Click to collapse
Fix Perms would be on a custom Recovery, such as TWRP or CWM. If you aren't running one of those (or another custom Recovery), then ignore that part or install one (this is XDA after all).
DJ_SpaRky said:
Fix Perms would be on a custom Recovery, such as TWRP or CWM. If you aren't running one of those (or another custom Recovery), then ignore that part or install one (this is XDA after all).
Click to expand...
Click to collapse
haha yea i don't root anymore since getting a phone that's actually powerful enough on its own to run the software that comes with it. but xda is still my forum of choice just because it's xda.
well thanks for the advice though, i'll try doing things in the order you mentioned anyway and see if that helps. unless i succumb to buying a note 3 tomorrow haha.
polarbearmc said:
well thanks for the advice though, i'll try doing things in the order you mentioned anyway and see if that helps. unless i succumb to buying a note 3 tomorrow haha.
Click to expand...
Click to collapse
Any luck? I rooted my S2, did a GS2ROMWIPE and installed [WizzedKAT Rom][V2.9 Final !!]. I then restored my backed-up apps using Super Backup.
I had to uninstall and reinstall Facebook as it kept crashing. I decided to also install FB Messenger. At regular intervals now even just when driving and using Google Maps navigation, I get the error "unfortunately, messenger has stopped" and I must click "OK". (screenshot attached).
I've uninstalled Messenger and am yet to receive another error, but I would like to install it again if there is a solution to this error.
EDIT: I followed the steps :
DJ_SpaRky said:
I'm going to say Uninstall it, reboot, then reboot into Recovery and wipe dalivk/cache and Fix Perms, then reboot System, let the phone boot completely (10mins+), then reinstall said app from Play Store. This is what I had to do with G+ to get it working again.
Click to expand...
Click to collapse
I got to wiping the Dalvik Cache but in Philz Kernel there is no Fix Pemissions. I left that out and rebooted. Then I started getting new errors that "Unfortunately, contacts has stopped". Have since rebooted and Contacts is working again. Will now try reinstalling FB messenger
Fix permissions is starting to be left out of recoveries because it very rarely does anything anyone needs. As for your app im not sure. Its possible the dev needs to update it for use on kk. If you do a clean flash, and only install that app, does it still behave the same? If so its probably a compatibility issue.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
If you do a clean flash, and only install that app, does it still behave the same? If so its probably a compatibility issue.
Click to expand...
Click to collapse
Touch wood, but Facebook Messenger seems to have behaved itself in the half-day since reinstalling it after wiping the Dalvik Cache. I can't say why the cache wipe temporarily affected Contacts, but that's fine too after a reboot.
Should the "Messenger Has Stopped" message reappear, I'll look into doing a clean flash to determine compatibility issues of the app, but I never used FB Messenger on my i9100 Stock Rom so I do not have that as a comparison. That said, the OP had issues on an unrooted S3, so the app could be suspect or perhaps me and Polarbearmc had another software issue in common that affected FB Messenger .
Anyhow, if it worked for me, perhaps the OP had to consider temporarily rooting their phone to do this Davlik Cache wipe too. If the OP feeds back that will be nice, for me I'll continue to explore my new WizzedKat 2.9 Rom.