Reboot !! hardware or software - Xperia Arc Q&A, Help & Troubleshooting

please guys i know that this problem have been discussed more than once but i'm not asking for solution i just wanna know reboot issue on xperia arc software problem or hardware ??

definitely a hardware issue, it always happens when the phone suddenly bump onto something

nope my phone reboots without any bumps
from itself

sasukeee said:
please guys i know that this problem have been discussed more than once
Click to expand...
Click to collapse
And the reason you didn't ask on one of the existing threads, most of which point to a hardware issue is?
Sent from my LT15i using XDA App

my x10 had the same problem and it was software issue .. i wanna make sure before i exchange it and find another one with the same problem

sasukeee said:
my x10 had the same problem and it was software issue .. i wanna make sure before i exchange it and find another one with the same problem
Click to expand...
Click to collapse
Wanting to know is one thing, starting a new thread acknowledging its obviously been discussed a few times is another, Billy. ;-)
Sent from my LT15i using XDA App

you are right .. but i thought i can take xda's opinions faster by opining new one .. cuz tommorow i should change the device .. only 14 days warrnaty .. and the shop is not in town so i'll travel .. hope you get my point & thanks anyway

Related

networked locked ?

i debranded from orange rom and everything was fine i got an update so i did it now its saying network locked ?
Are you sim-locked to Orange?
Sent from my HTC Desire using XDA App
yup but i got the first update and everything was the same now i got a another update and it has gone like this
Try to unlock your sim card and the message should not appear again. You can buy an unlock code directly from Orange or get one online from a reputable sim-unlocking site, even on eBay. It is possible that you flashed a generic rom that included one of the radio versions which causes this network message to appear. This only happens with Orange branded phones for some reason...
Sent from my HTC Desire using XDA App
I guess the update was 1.21.405.2
Orange phones that have been de-branded seem to either have their WiFi broken or go to SIM Lock. The only way out of it is to buy an unlock code. (See: http://forum.xda-developers.com/showthread.php?t=693511)
The same happened to me -- although I know it would, and still wanted to de-brand. I just bought a code for £9 from: http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=300434867258#ht_1893wt_911 popped it in and it worked!
Yeah, it's not ideal but at least you have a de-branded and unlocked phone.
You see what you did there Faddy? You've been told on TWO previous posts SEARCH THE FORUM. In fact the answer to the two obvious questions you asked needed NO SEARCH AT ALL as the answers were recent enough they're still on the front page, but you decided beeing snarky and lazy was better.
Well you would have read peoples issues with the second update and would have avoided this. I have zero sympathy for you.
I have seen many posts by this member... makes you think, could he not have just noted all his queries in one post?
Sent from my HTC Desire using XDA App
I have to agree with you lot that the OP is lazy and wants spoon fed!
That said, Faddys, if you flash an older radio this should unlock your sim for you again.
I'll let you do the searching to find which one
Edit: When you flash a radio, it goes through 2 reboots. DO NOT interrupt the flash, or remove the battery if you think it's taking too long. This will brick the handset.
socktug said:
This will brick the handset
Click to expand...
Click to collapse
I'm quite sure from his absence since posting this that he's probably done that already.
Aitese said:
I'm quite sure from his absence since posting this that he's probably done that already.
Click to expand...
Click to collapse
LOL, I have noticed the lack of updates from him on any fixes he's tried, and a distinct lack of thanks to people that try to help.
It's bacisally ask for help, get it, leave..
LOL guys... you are mean ;p
Sent from my HTC Desire using XDA App
hey thanks 4 the help like and i unlcoked my phone so its all fine
faddys123 said:
hey thanks 4 the help like and i unlcoked my phone so its all fine
Click to expand...
Click to collapse
Try using the forums properly next time. Everyone is more than willing to help, but not when it's clear you're taking the mick.
faddys123 said:
hey thanks 4 the help like and i unlcoked my phone so its all fine
Click to expand...
Click to collapse
It might help others who are following this thread to say how you unlocked it.
Did you reflash an older radio, or did you buy an unclock code?
socktug said:
It might help others who are following this thread to say how you unlocked it.
Did you reflash an older radio, or did you buy an unclock code?
Click to expand...
Click to collapse
Either method would have fixed it, but I agree with you mate and i think it would be beneficial to others if he cared to ellaborate a little

GPS failure - hardware or software?

hiho!
I own the one x for a few day now, but the phone has some errors i didn't know from htc till now. The GPS ist unaccurate. Navigon says i'm driving with 50 km/h while i'm standing at a red trafficlight, or it turns 180° or 360°, jumps more than 300 meters into other streets...
is this a softwareproblem?
greets,
grosser204
No this is a hardware issue. I had the same problem with my first Onex bought on launch day. I was sat on sofa in the front room and was doing 72mph and bouncing from street to street. Thankfully I had only had the phone 2 days so I exchanged it at store and 2nd one has been fine since.
Sent from my HTC One X using xda app-developers app
I don't personally think this is a hardware issue.
It seems to me that it is a software/radio issue. My GPS was jumping about until i updated my radio and now it's more accurate and doesn't fly around the place.
grosser204 said:
hiho!
I own the one x for a few day now, but the phone has some errors i didn't know from htc till now. The GPS ist unaccurate. Navigon says i'm driving with 50 km/h while i'm standing at a red trafficlight, or it turns 180° or 360°, jumps more than 300 meters into other streets...
is this a softwareproblem?
greets,
grosser204
Click to expand...
Click to collapse
It's a known issue with many HTC One X handsets. You should get it replaced. One of my friends had the same issue, he tried updating the software etc. as suggested by HTC's support. But it didn't fix the issue, finally after much cribbing they replaced his phone.
Let me know if I helped by clicking thanks
sun_strings said:
It's a known issue with many HTC One X handsets. You should get it replaced. One of my friends had the same issue, he tried updating the software etc. as suggested by HTC's support. But it didn't fix the issue, finally after much cribbing they replaced his phone.
Let me know if I helped by clicking thanks
Click to expand...
Click to collapse
indeed, i can tell you 100% its hardware i took a video when it was doing it which you can find here
http://www.youtube.com/watch?v=nVsL6flRNtk
is this the same
whilst taking the video it wasnt as bad as it had been, this was only jumping in a 50m radius
when i asked a dev of ARHD he suggested it was probably a bad Logic Gate in the GPS chip
find it hard to believe its software/radio as the replacement i got (2days after launch) on the same software/radio did not have this problem
bagofcrap24 said:
indeed, i can tell you 100% its hardware i took a video when it was doing it which you can find here
http://www.youtube.com/watch?v=nVsL6flRNtk
is this the same
whilst taking the video it wasnt as bad as it had been, this was only jumping in a 50m radius
when i asked a dev of ARHD he suggested it was probably a bad Logic Gate in the GPS chip
find it hard to believe its software/radio as the replacement i got (2days after launch) on the same software/radio did not have this problem
Click to expand...
Click to collapse
I fail to believe this.
If indeed it's a hardware problem how would i experience this before the update and not experience it after the update? It wouldn't make sense?
Can we ask what software version you're currently on? If you're on what i think you're on then it explains EVERYTHING
smidgeox said:
I don't personally think this is a hardware issue.
It seems to me that it is a software/radio issue. My GPS was jumping about until i updated my radio and now it's more accurate and doesn't fly around the place.
Click to expand...
Click to collapse
radio? sorry, my english isn't the best. what does it mean? what did you do?
grosser204 said:
radio? sorry, my english isn't the best. what does it mean? what did you do?
Click to expand...
Click to collapse
No worries
A radio is basically the hardware which is used to utilize/use anything connectivity-like. Such as, wifi, phone signal, mobile internet and... GPS.
HTC along with their OTA updates, send updated radio firmware updates which improve signal issues, gps, wifi dropping, call dropping all signal and gps related issues really.
It's how my GPS jumpy issue was fixed, your problem sounds a lot like mine.
I could be wrong, but i wouldn't cry that it's a severe hardware fault yet :fingers-crossed:
If it is a soft issue. Why would it only effect a handful of users.
Also my 2nd 1X currently has been on all Software versions from launch and never had this GPS bug.
You are dilluding yourself if you think its software.
Maybe they have bodged it in the software updates like they did with the flickering screens.
I'm not going to argue this point anymore but if I was you. I would be looking for a replacement from supplier.
Sent from my HTC One X using xda app-developers app
bagofcrap24 said:
If it is a soft issue. Why would it only effect a handful of users.
Also my 2nd 1X currently has been on all Software versions from launch and never had this GPS bug.
You are dilluding yourself if you think its software.
Maybe they have bodged it in the software updates like they did with the flickering screens.
I'm not going to argue this point anymore but if I was you. I would be looking for a replacement from supplier.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
That's a great point, the answer is exactly the same as the screen flickering issue & missing storage space. Some people got affected, others didn't, it's as simple as that. All i know is that MY problem was software. How? Because i no longer have the issue after updating, simple really. I don't claim to know everything nor do i know for a fact the OP's issue is software or hardware and neither do you.
There's nothing wrong with a debate? So why you're getting so angry and irate i'll never know
I also had problems with the GPS: could not save walking tracks, because all that jumping made each track at least double the length I walked in reality (well, it always sounds great to tell that I walk at an average speed of 20kph )
This was solved when not using AGPS (and, of cause clearing the cache)
But that made it difficult to get a location quick - most of the times it took longer than a minute, even when outside.
I changed to the Viper ROM and all problems have gone! So, in my case this definately is a software problem.
smidgeox said:
That's a great point, the answer is exactly the same as the screen flickering issue & missing storage space. Some people got affected, others didn't, it's as simple as that. All i know is that MY problem was software. How? Because i no longer have the issue after updating, simple really. I don't claim to know everything nor do i know for a fact the OP's issue is software or hardware and neither do you.
There's nothing wrong with a debate? So why you're getting so angry and irate i'll never know
Click to expand...
Click to collapse
When I started my new phone for the first time it wants to perform a complete Systemupdate. I did it, and nothing went wrong. But there was no radio update. Where can I find it? Is it possible that this update is not a available in Germany, because i heard of a htc update for the one x that is rolled out in the us, but not in europe. Can anyone send me this updatefile?
thanks...
grosser204 said:
When I started my new phone for the first time it wants to perform a complete Systemupdate. I did it, and nothing went wrong. But there was no radio update. Where can I find it? Is it possible that this update is not a available in Germany, because i heard of a htc update for the one x that is rolled out in the us, but not in europe. Can anyone send me this updatefile?
thanks...
Click to expand...
Click to collapse
Yeah, but did you check the radio numbers before you updated? If not you wouldn't know. What is your software number you can find this under settings, about and then software information please tell us those numbers
Sent from my now amazing HTC One X thanks to TeamVenoms ViperX rom
Here are the numbers needed...
smidgeox said:
Yeah, but did you check the radio numbers before you updated? If not you wouldn't know. What is your software number you can find this under settings, about and then software information please tell us those numbers
Sent from my now amazing HTC One X thanks to TeamVenoms ViperX rom
Click to expand...
Click to collapse
Android-Version 4.0.4
HTC Sense Version 4.1
Software-Nummer 2.17.401.2
HTC SDK API Stufe 4.23
HTC Extension Version HTCExtension_403_1_GA_20
Kernel-Version 2.6.39.4-g090b42e, [email protected] #1, SMP PREEMPT
Baseband-Version 2.1204.135.20
Build-Nummer 2.17.401.2 CL89015 release-keys
Browser-Version WebKit/534.30
I got a new update, but it didn't fixed the problem. The posted version-numbers above are the new ones. Please help me with this radioupdate.
Thanks
Sent from my HTC One X using xda app-developers app
grosser204 said:
I got a new update, but it didn't fixed the problem. The posted version-numbers above are the new ones. Please help me with this radioupdate.
Thanks
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
So you're on HTC stock Rom?
Sent from my now amazing HTC One X thanks to TeamVenoms ViperX rom
"Stock Rom"?
smidgeox said:
So you're on HTC stock Rom?
Sent from my now amazing HTC One X thanks to TeamVenoms ViperX rom
Click to expand...
Click to collapse
If you mean original delivered HTC-Rom, then yes I am.
Hmmm. .. is there no one out there who can give me the needed software for my hardware?
Sent from my HTC One X using xda app-developers app
You have the correct radio. I'm not sure what else you want.

Help, phone says its charging when its off charger

Title says it all. I thought it might be my ROM was running the newest paranoid android, noticed frequent screen ons for no reason and on further observation I noticed my phone flashes that its charging which is what's waking up my screen. I switched roms to aokp and yhe problem still persists. If this is an issue that has existed for awhile I'm sorry for posting. Just haven't seen anything like this and any help would be appreciated.
Sent from my Galaxy Nexus using xda premium
twilightvanquisher said:
Title says it all. I thought it might be my ROM was running the newest paranoid android, noticed frequent screen ons for no reason and on further observation I noticed my phone flashes that its charging which is what's waking up my screen. I switched roms to aokp and yhe problem still persists. If this is an issue that has existed for awhile I'm sorry for posting. Just haven't seen anything like this and any help would be appreciated.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same problem since a few days, it also appeared when I was using the last version of PA. I tried returning to stock ROM but the problem persists. I found a lot of threads about this problem in this and other forums but dindn't find any solutions. Don't try to move the USB conector 'cause it doesn't work.
I'm afraid it is a hardware problem, but I still have hope... maybe it's just a firmware problem.. tomorrow I'll flash a stock ICS ROM, if it works I'll post it here and un this thread http://forum.xda-developers.com/showthread.php?t=1912136
Hardware
spairoa said:
I have the same problem since a few days, it also appeared when I was using the last version of PA. I tried returning to stock ROM but the problem persists. I found a lot of threads about this problem in this and other forums but dindn't find any solutions. Don't try to move the USB conector 'cause it doesn't work.
I'm afraid it is a hardware problem, but I still have hope... maybe it's just a firmware problem.. tomorrow I'll flash a stock ICS ROM, if it works I'll post it here and un this thread http://forum.xda-developers.com/showthread.php?t=1912136
Click to expand...
Click to collapse
I had the same problem for at while. Thought it was a software issue, because it started somewhere around an upgrade (but then again everything would at the rate we are upgrading). It was a hardware issue on my phone and the repair shop told that it was i common issue on this model. Samsung replaced a part on the waranty and it has worked perfect since.
Doelpher said:
I had the same problem for at while. Thought it was a software issue, because it started somewhere around an upgrade (but then again everything would at the rate we are upgrading). It was a hardware issue on my phone and the repair shop told that it was i common issue on this model. Samsung replaced a part on the waranty and it has worked perfect since.
Click to expand...
Click to collapse
If I replace it do I need to restore my phone to stock? Also does it cost anything to replace the part or do they charge the 150 from the warranty?
Sent from my Galaxy Nexus using xda premium

[Q] Arc "end of life" lol

Hello there
my kid has this Arc model and it`s glitchy despite updates we did together, so since it under warranty, we decided to return but service guy said "its work ok", so unable to return... looking for a "trick" how to make this gadget "dead" and then return for exchange in hope to get new, better working one... any workable ideas?
thanx
sonik2012 said:
Hello there
my kid has this Arc model and it`s glitchy despite updates we did together, so since it under warranty, we decided to return but service guy said "its work ok", so unable to return... looking for a "trick" how to make this gadget "dead" and then return for exchange in hope to get new, better working one... any workable ideas?
thanx
Click to expand...
Click to collapse
The phone is glitchy because of the crap apps preinstalled by Sony which are eating a lot of ram memory. You can root your device and then remove some useless stuff. Here is a list of removable apps preinstalled by Sony http://forum.xda-developers.com/showthread.php?t=1671314. Also,can i ask what fw version do you have installed?
sonik2012 said:
Hello there
my kid has this Arc model and it`s glitchy despite updates we did together, so since it under warranty, we decided to return but service guy said "its work ok", so unable to return... looking for a "trick" how to make this gadget "dead" and then return for exchange in hope to get new, better working one... any workable ideas?
thanx
Click to expand...
Click to collapse
It's not the phone fault it's the firmware/software,which update did you install ICS 4.0.4,ICS is very laggy on xperia arc,that's the way it is,it's not problem with the phone.
I have installed on my Xperia Arc fw:ICS 4.0.4 .587,a flashed Ultimate HD 2.0,It's pretty fast,and stable.Gaming runs grate,there are no bloatwares.
Here check it out: http://forum.xda-developers.com/showthread.php?t=1920207
Good luck
we looking for a "solution" to exchange phone for a new one! any ideas? thanx
I guess only solution with "morality" is to buy a new one.
Sent from my LT18i using XDA Premium HD app
sonik2012 said:
we looking for a "solution" to exchange phone for a new one! any ideas? thanx
Click to expand...
Click to collapse
yeah never *lol*
theres 1 trick:
unlock bootloader, OC @2GHz let a game running all day (3D Game) and burn the CPU... Than send them and say "it just died"
when they are silly they will give you xperia s
no gurantee or anything
jader13254 said:
yeah never *lol*
theres 1 trick:
unlock bootloader, OC @2GHz let a game running all day (3D Game) and burn the CPU... Than send them and say "it just died"
when they are silly they will give you xperia s
no gurantee or anything
Click to expand...
Click to collapse
They can tell if the bootloader is unlocked so they will not accept it.
Sent from my LT15i using xda premium
so nothing else can be done in this regard? kid still want to return his fone... anyone? thanx
sent my arc s to sony rooted and they never said anything, repaired and sent it back
alexdc12 said:
sent my arc s to sony rooted and they never said anything, repaired and sent it back
Click to expand...
Click to collapse
we want it to be exchanged for new one... but how to do so? thanx
jader13254 said:
yeah never *lol*
theres 1 trick:
unlock bootloader, OC @2GHz let a game running all day (3D Game) and burn the CPU... Than send them and say "it just died"
when they are silly they will give you xperia s
no gurantee or anything
Click to expand...
Click to collapse
>theres 1 trick: unlock bootloader, OC @2GHz
could you please explain in plain words how to do so (ie whats the "unlock bootloader" means and [email protected] as well) thanx in advance!
This thread really needs to die.

Sleep of Death

I'm root and unlocked bootloader and I want to know if xperia ZL suffers from "Sleep of Death" issue like the Z...and does the fix applied to ZL as well..
Cause my zl kinda suffer from it...after a reboot the phone shut itself..it will stay longer if I connected to a charger but after a long period it will shut it self again...I think it's a software issue cause when in cwm, it doesn't shut down...but I have formatted to factory state and everything stock but the problem still persist...
I'm on latest 2.67 firmware and stock kernel but will relocking the bootloader will save my phone...if not, I'm gonna try to claim warranty and hopping they don't detect I'm already void the warranty even I'm relock again...
Hope someone can help....tq
Sent from my iPhone using Tapatalk Pro
martin132014 said:
I'm root and unlocked bootloader and I want to know if xperia ZL suffers from "Sleep of Death" issue like the Z...and does the fix applied to ZL as well..
Cause my zl kinda suffer from it...after a reboot the phone shut itself..it will stay longer if I connected to a charger but after a long period it will shut it self again...I think it's a software issue cause when in cwm, it doesn't shut down...but I have formatted to factory state and everything stock but the problem still persist...
I'm on latest 2.67 firmware and stock kernel but will relocking the bootloader will save my phone...if not, I'm gonna try to claim warranty and hopping they don't detect I'm already void the warranty even I'm relock again...
Hope someone can help....tq
Sent from my iPhone using Tapatalk Pro
Click to expand...
Click to collapse
Well, im 100% sure that problems on phone comes put when people root, change firmware, custom. etc all kind of (pirate stuff) not officilly from sony to the phone, i have always been stok official on every phone i had ( S2, S3, NOTE2, ZL) and nothing has happened to me with sudden death or sleep of death.
I just want to know WHY PEOPLE KNOWING ALL THIS ISSUES ON CUSTOM, LIKE BUGS ETC THEY STILL LIKE CUSTOM.... lol thats like to be MASOCHIST..
STICK to the stock.
danieldp1990 said:
Well, im 100% sure that problems on phone comes put when people root, change firmware, custom. etc all kind of (pirate stuff) not officilly from sony to the phone, i have always been stok official on every phone i had ( S2, S3, NOTE2, ZL) and nothing has happened to me with sudden death or sleep of death.
I just want to know WHY PEOPLE KNOWING ALL THIS ISSUES ON CUSTOM, LIKE BUGS ETC THEY STILL LIKE CUSTOM.... lol thats like to be MASOCHIST..
STICK to the stock.
Click to expand...
Click to collapse
I agreed with you, I always been stock, no root or unlocked bootloader. I rather be with a phone that have warranty just in case something happen, than been with a modified phone, death and not warranty if Sony found out.
Sent from my C6506 using xda app-developers app
Every phone I had I've modded the **** out of it. Yet I never had the problem that I've broken the phone. I don't know how people get their phone destroyed, the only reason I can think of is the fact that people don't read carefully and miss important details in a description or tutorial.
Sent from my C6503 using xda app-developers app
maclancer said:
I agreed with you, I always been stock, no root or unlocked bootloader. I rather be with a phone that have warranty just in case something happen, than been with a modified phone, death and not warranty if Sony found out.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
Well that's good for ordinary people with ordinary stuff on their hand...other people doesn't like that and I'm one of it...well this is personal liking anyway...
I have used many android phone in range of model including iphone and all root and jailbreak...and some people love the change and love to put their phone to the limit...
Only recent phone I have problem with and old model don't have any problem...
Sent from my iPhone using Tapatalk Pro
einfachgaer said:
Every phone I had I've modded the **** out of it. Yet I never had the problem that I've broken the phone. I don't know how people get their phone destroyed, the only reason I can think of is the fact that people don't read carefully and miss important details in a description or tutorial.
Sent from my C6503 using xda app-developers app
Click to expand...
Click to collapse
I'm considered myself an experience on rooted phone...always double check when trying to flash or modded something....and always successful on it...if I brick it I always recover it again...only the current flagship I got problem with...I think this is a problem with some Sony phone that have problem on some of it...that something they miss...I work in Japanese factory and I know how they work....
Sent from my iPhone using Tapatalk Pro
martin132014 said:
I'm considered myself an experience on rooted phone...always double check when trying to flash or modded something....and always successful on it...if I brick it I always recover it again...only the current flagship I got problem with...I think this is a problem with some Sony phone that have problem on some of it...that something they miss...I work in Japanese factory and I know how they work....
Sent from my iPhone using Tapatalk Pro
Click to expand...
Click to collapse
bad luck you got a defective phone, cause mine is working like new with 0 issues.
I had rooted many other phones and also moding, but the truth is that nothing is much better than STOCK = 0 BUGS, and troubles.
danieldp1990 said:
bad luck you got a defective phone, cause mine is working like new with 0 issues.
I had rooted many other phones and also moding, but the truth is that nothing is much better than STOCK = 0 BUGS, and troubles.
Click to expand...
Click to collapse
Well that's true...I'm root and modded my phone always use stock rom...I am not a fan of custom rom but always modding to the limit...always trying to put something on to maximize it...
Bad luck or not, today I'm trying my luck again to go to Sony center to claim warranty on my defective phone...I have made a factory reset and relock my bootloader...so hoping Sony wont find out...if they did...moneys going down the drain...
Sent from my iPhone using Tapatalk Pro
I think we are to premature to say about issues with root, modified or custom roms because the Zl, Z ,Z1 they are babys come out few mounts ago and all the developers are trying hard to make it fly. I remember my HD2, I get that phone after 2 years of his release and I was flashing tons of roms everyday and I find many powerful and stable roms. So be patient.
eclyptos said:
I think we are to premature to say about issues with root, modified or custom roms because the Zl, Z ,Z1 they are babys come out few mounts ago and all the developers are trying hard to make it fly. I remember my HD2, I get that phone after 2 years of his release and I was flashing tons of roms everyday and I find many powerful and stable roms. So be patient.
Click to expand...
Click to collapse
Well, maybe but i think the problem is not in root or any roms...the phone is just defective..i got mine back from repair and work ok again...
And thats true about old phone...i used some HTC, and Sony's old phone, always flash something, and no problem occur...only todays phone, i always encounter many defects on it...great technology, but also fragile...
Sent from my C6502 using XDA Premium 4 mobile app
as far as i understand, its not because u rooted or unlocked but bcuz of a problem with the battery management syste(BMS).
there appears to be sum fault with battery or the bms, which causes the phone to shutdown.
unfortunately, the only solution is to change the battery. u will have to return ur phone to sony. but to claim warranty, u must unroot and relock the bootloader.
mind you, there is only a small number of phones with this problem.
this same issue happend with my ZL too. i returned and within one week, they returned a brand new phone to me.
mine was fully stock, locked bootloader and unrooted(the previous and the newer too)
new is working awesome.
hope this helps, if it does, u know where the thanks button is!
control freak said:
as far as i understand, its not because u rooted or unlocked but bcuz of a problem with the battery management syste(BMS).
there appears to be sum fault with battery or the bms, which causes the phone to shutdown.
unfortunately, the only solution is to change the battery. u will have to return ur phone to sony. but to claim warranty, u must unroot and relock the bootloader.
mind you, there is only a small number of phones with this problem.
this same issue happend with my ZL too. i returned and within one week, they returned a brand new phone to me.
mine was fully stock, locked bootloader and unrooted(the previous and the newer too)
new is working awesome.
hope this helps, if it does, u know where the thanks button is!
Click to expand...
Click to collapse
Was going to say I haven't experienced this issue... and my phone is rooted and unlocked...

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