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Guys
I observed that there is a crack in the benzel of my sgs2. Benzel i mean The plastic lining that wraps around the front glass.
The crack is near the volume buttons.
How easy it is to replace this plastic strip ? Is it risky ?
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Pretty sure you mean bezel, not benzel.
You would probably have to replace the entire housing which is quite risky to do in my opinion. If you don't know what you are doing you could short the board or break something.
Happened to me too.
Is it really so bad that you need to replace it?
Happend to me too. Seems like that part is very fragile.
I think the only way you can replace it is replacing the whole screen and touch panel.
After that one little crack and that mysterious burn mark right next to it (damn alcohol ) i finally decided to buy a case
TheSniperFan said:
Happened to me too.
Is it really so bad that you need to replace it?
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Its not so bad. But there is an another minor crack on the exactly other side of the benzel where power button is present !
Is it because of overheat ? I use my phone while charging and battery temps are at 46 celcius when I do that.
I never dropped my phone.
If I go for a new benzel then will I have to pay for new screen too ? Is the benzel glued to the screen ?
Sent from my GT-I9100 using Tapatalk
DaPhinc said:
Happend to me too. Seems like that part is very fragile.
I think the only way you can replace it is replacing the whole screen and touch panel.
After that one little crack and that mysterious burn mark right next to it (damn alcohol ) i finally decided to buy a case
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Click to collapse
Buying a case is not an option for me. I nvr dropped my phone. I use it very carefully , I love my sgs2.
Why would I have to replace screen also ?
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You can probably have it replaced at an official Samsung repair center. I'm pretty sure they carry one or two sets -- or can order one for you -- but it'll probably set you back a little.
sachinaik said:
Why would I have to replace screen also ?
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I am not sure about this. But looking at the screen replacement tutorial (http://forum.xda-developers.com/showthread.php?t=1253969) it seems like screen+touchpanel+bezel is a single part. I guess it is somehow glued together. But again, that is just a guess.
just put a little glue in the crack
went to samsung service center.
They said they will replace the Glass panel, Pled screen and benzel.
Oh what the hell, I'll get a new Oled screen. Will go for SGS4 directly
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I guess it is not covered by warranty, is it? How much do they charge you for replacing it?
DaPhinc said:
I guess it is not covered by warranty, is it? How much do they charge you for replacing it?
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Click to collapse
Approximate 6000Rs I.e, 120$
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yeah I noticed a crack on my bezel above the volume button. You can kind of see it on the enclosed picture.
I've got a crack in almost exactly the same place as the above pic, slightly closer to the top of the volume button.
Mine has been in an official flip case since day one and has never been dropped. I only noticed the crack when I looked after reading this thread (just like the plastic cover over the home button thread!).
I wouldn't have noticed the crack because of the case. So, is this a design fault? Is it heat or flex that is causing the crack?
The benzel is the most fragile part I think.
I must be because of heat. As the processor, gpu and antenna are near camera module. The top portion gets a lot hotter when accessing 3G.
On top of that if any pressure you put on it going to worsen it. Putting it in a tight jeans and then when u try to remove it out of pocket, u tend to grab the benzel a lot.
All in all, I would go for a metal/polycorbonate benzel in my next phone. That disqualifies SGS3.
Obviously I dont want to pay a hell lot of amount just to get a thin plastic strip (benzel) to be replaced.
Just because samsung did stupid move to glue them together and chose a cheap plastic for benzel I now have to pay a lot.
Waiting for HTC One XL(unibody) with S4 chipset. At least it would come for 3 yrs rather than breaking within 11 Months.
End of rant. Sh**ty cheap plastic Samsung.
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same issue for me
i discovered that few weeks after buying the device
i kept the device with that crack but i worried about it
"happy" to see that i'm not the only one
Incredible! Saw this thread and wondered what the hell a 'benzel' was. After reading that it had happened to more people, I just checked my phone and it has the same crack.
Had never noticed this until now. Fortunately mine is a black phone, so not as noticeable as the white.
check my post open in may
http://forum.xda-developers.com/showthread.php?p=13714534#post13714534
Wow i had one also at the power button side, i thought it os scratch first but not. Interesting how could this be happen
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sachinaik said:
Just because samsung did stupid move to glue them together and chose a cheap plastic for benzel I now have to pay a lot.
Waiting for HTC One XL(unibody) with S4 chipset. At least it would come for 3 yrs rather than breaking within 11 Months.
End of rant. Sh**ty cheap plastic Samsung.
Sent from my GT-I9100 using Tapatalk
Click to expand...
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the phone isnt exactly broke though is it?? a part of the phone could have been designed better maybe but it isnt broke and doesnt stop he phone from working its also very hardly noticeable
ive had one sgs2 for around a year now and used it hard and it works great
oh and watch these videos and then try and say the sgs2 wont last 3 years if looked after properly
http://www.youtube.com/watch?v=nXOezJKpOsg
http://www.youtube.com/watch?v=uFKmvJ0zIiY
also the bezel scratches easy is there any point in replacing it when you could pay to have it fixed then drop the phone or scratch it against something??
wear marks are never good to see but they do happend
Long story short, I dropped my phone and cracked the front glass (first time i've broken a phone ). The screen itself is still in perfect shape and the phone functions perfectly. On eBay, I see a bunch of listings for replacement front outer glass for the E4GT. http://www.ebay.com/itm/Front-Glass...600?pt=LH_DefaultDomain_0&hash=item19d28f2fa0
I was under the assumption that the screen and glass were fused and you had to replace the entire front glass along with the screen together?
The two pieces aren't fussed but glued. And from what I remember reading it is pretty much impossible to get the two apart.
And I would have to guess it would be equally true to get them glued together again....
Sent From My Galaxy Class Star Fighter...
SouthPhilly said:
The two pieces aren't fussed but glued. And from what I remember reading it is pretty much impossible to get the two apart.
And I would have to guess it would be equally true to get them glued together again....
Sent From My Galaxy Class Star Fighter...
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Thanks. I figured they were joined somehow. Wanted to make sure so I didn't waste any money.
You technically can get it back together again if you somehow manage to seperate the screen from the glass without breaking it but if you though air bubbles under a screen protector looked bad oh man are you in for an unplesant surprise..... yeah just replace the whole thing, or file an insurance claim if screens are still an arm and a leg on eBay ( haven't looked since the s3 dropped, they were like 125, crazy...)
Sent from my SPH-D710 using xda app-developers app
cp320703 said:
You technically can get it back together again if you somehow manage to seperate the screen from the glass without breaking it but if you though air bubbles under a screen protector looked bad oh man are you in for an unplesant surprise..... yeah just replace the whole thing, or file an insurance claim if screens are still an arm and a leg on eBay ( haven't looked since the s3 dropped, they were like 125, crazy...)
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
Yeah, took a chance and got a used one for $75 that's supposedly in perfect shape. We'll see. The seller had good feedback at least.
Since I got my new Note 2 LTE last week, I've got very thin scratches on my screen, which is only visible under direct sunlight - I ordered for a screen protector way before I ordered my phone but my phone came very early in the post. Since these scratches are peeing me off, is they any way I can get the glass replaced? One that's scratch free and genuine?
All help would be greatly appreciated!
PS - Is it possible these scratches occurred through the manufacturing process?
Thank you!
Regards,
Dave
The stylus could have done it?
Yeah, possibly! I mean the scratches are extremely thin. I knew I shouldn't have used that damn stylus 'till I got a screen protector! I think that particles that are able to scratch we're carried by the stylus and left a nasty scratch
After seeing the various scratch tests on youtube,with keys and knives and whatnot(with hardly any scratches),its hard to imagine that stylus couldve done that.
Sand,maybe.
Get it replaced for another reason, and buy a screen protector for that one?
Well, not sure. I think this Gorilla Glass we get on the Note 2 is bu**s***. I've got all these tiny scratches on my phone, after a week; my phone has always been on a table or in my pants pockets with nothing else in the same pocket, I don't get how the hell it got scratched, just noticed it today and was pissed at work lol.
http://www.youtube.com/watch?v=nFdJOBOI3lY
Watch this . Makes you feel pity for that phone.
fml. it didn't even look like it scratched it! wtf?
Dirt/sand will easily scratch your screen
A screen protecter costs like $1
Why would you not use one
Sent from my GT-N7105 using xda premium
I dont know what you guys are doing. I use my pen, I walk on the beach daily and have the phone in my pocket. I take it out on the production floor at work and dont have any scratchs on my display. Even after 9 months of doing the same with my Note1, I dont have any scratches.
If you're really paranoid, you could research the cost it would cost to get your screen replaced, say $100.
Sell it for $50 cheaper than RRP. Then buy a new one. Profit I guess.
Beamed from Jupiter on my Galaxy Note II
This should be what you're after.
http://item.mobileweb.ebay.co.uk/viewitem?itemId=320984730131
I don't think it's the stylus or your handling as I have been using my note 2 for a few weeks now without a screen protector and I didn't notice any scratches. I don't know the real cause for your scratches but i have to tell you that in the note 2 user guide, there is a statement saying to don't put any screen protector. But it's purely your choice if you want to use it.
Sent from the undoubtedly best phone on earth, the Samsung Note II
Not to use any screen protectors? Why?
Handwritten from my Note 2
Laynee1 said:
Not to use any screen protectors? Why?
Handwritten from my Note 2
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Click to collapse
Because there is NO need to use any. If sand or dust gonna scratch it then a tiny protector, however pricey it is, won't save it either.
And really, these scratches come as per our usage pattern. I never could able to scratch my Note 1, which I used for 9 months and my S2, which was used for 6+ months. And no, I don't use my device carefully.
But the service center, where I submitted the Note 2 last week, was able to scratch the screen. I told them I'd give them an award.
is the lens glass (outer glass) replacable on the note2 ??on the s3 its quite a hard job to do and i ruined mine while trying.
is it not a combined unit outer glass and touch screen?
magyosha said:
is the lens glass (outer glass) replacable on the note2 ??on the s3 its quite a hard job to do and i ruined mine while trying.
is it not a combined unit outer glass and touch screen?
Click to expand...
Click to collapse
Proof. No bugger reads threads anymore.
FloatingFatMan said:
Proof. No bugger reads threads anymore.
Click to expand...
Click to collapse
thanks for your reply..
i cannot see either in this thread or others a definitive statement if the screen is the same glued to the digitizer type that the s3 has.
i can see the a outer screen can be purchased .. yes .
i am interested if it is the same or not as the s3 as when i heated my s3 up to fix the outer screen on that it buggered it up. and would breath a slight sigh of relief if the note2 outer screen was easier to replace,
forgive my inability to find the part you say i should of read
magyosha said:
thanks for your reply..
i cannot see either in this thread or others a definitive statement if the screen is the same glued to the digitizer type that the s3 has.
i can see the a outer screen can be purchased .. yes .
i am interested if it is the same or not as the s3 as when i heated my s3 up to fix the outer screen on that it buggered it up. and would breath a slight sigh of relief if the note2 outer screen was easier to replace,
forgive my inability to find the part you say i should of read
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Click to collapse
as I've read and watched on youtube before, I understood that most of the latest LCD/AMOLED/etc (screen) and digitizer(touch panel) of mobile units are glued tightly if not "built" together, hence "further" reducing or providing slimmer waistline for the actual unit,. i believe it can be taken apart but will be a "very" difficult task to do without leaving a mark or worst damaging the LCD/AMOLED screen,. just sharing my thought based on what I've learned on youtube and reviews which mostly is about tearing down new mobile devices,.
gedster314 said:
I dont know what you guys are doing. I use my pen, I walk on the beach daily and have the phone in my pocket. I take it out on the production floor at work and dont have any scratchs on my display. Even after 9 months of doing the same with my Note1, I dont have any scratches.
Click to expand...
Click to collapse
I do the same but still has scratches on my 3 weeks old note II
Skickat från min GT-N7100 via Tapatalk 2
So i dropped my phone from 3 feet and the screen spider ed crack everywhere i called samsung to get it replaced they wanted $180 to replace the screen, well i so call remembering that gorilla glass is supposed to be drop resistant as advertised on gorilla website and Samsung website (samsung removed it from saying its drop resistant)
also went to the att store and when you have insurance on your smart phone its a $200 deductible WTF
So anyways i linked samsung to gorilla glass website where it says its drop resistant and they claim thats not good enough, well than i showed them the website where the petition shows with the signature where everyone has sign stating that Samsung in fact changed there website from displaying drop resistant im pretty piss i think Samsung should pay for the labor since it is there design flaw or have some kind of solution to fix the screen from dropping from so little of a height. I WILL NOT BUY ANOTHER SAMSUNG AGAIN thanks for backing up your product atlease apple fixes there ****.
http://www.corninggorillaglass.com/products-with-gorilla/samsung
Anyways i want everyone to sign this PETITION
http://www.change.org/petitions/spr..._source=share_petition&utm_term=34356813#news
My captivate never ever got a scratch after two years with no screen protector. One week with the s3 in my pocket and it got a tiny scratch. I signed.
mbc663 said:
My captivate never ever got a scratch after two years with no screen protector. One week with the s3 in my pocket and it got a tiny scratch. I signed.
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Samsung wont even investagate the issue at all. they simple do not care about us americans
Legally, drop and scratch resistant is not drop or scratch proof. A bleeding heart judge or authority figure may allow suit or coverage of damages, but they have every right not to. It's not a design flaw. Glass, in general, will break and scratch.
Sent from my SAMSUNG-SGH-I747 using xda premium
Andrew149 said:
Samsung wont even investagate the issue at all. they simple do not care about us americans
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I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
Click to expand...
Click to collapse
phones are great but the warrenty are crap apple replaces the phone the first time for free if you crack there glass samsung offers nothing but a $180 charge to fix the device and att wants $200
My S III was standing on its side and fell face flat on to even brick... the screen cracked. I sent it to Samsung for repair, got a case and screen protector... lesson learned.
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theROMinator said:
My S III was standing on its side and fell face flat on to even brick... the screen cracked. I sent it to Samsung for repair, got a case and screen protector... lesson learned.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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http://www.ebay.com/itm/230882422406?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
just ordered this, i was running the seido surface case
oh wow, that is a screwup on their part, advertising that glass is drop resistant. I mean but it is being advertised... ive dropped mine several times and no breakage yet.
mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
Click to expand...
Click to collapse
i had the same problem with my Samsung LCD tv... over several months the clicking got worse and worse until it wouldn't turn on. look on youtube or do a google search, but if it's the same problem i had, the fix is easy.
a trip to Radio Shack and about 5$ in new capacitors is all it took. removed the back of the TV and replaced the old/blown/leaky capacitors. took about 15 minutes total and saved me from buying a new TV... (damnit, i wanted an excuse!)
anyway, sorry for jacking this thread; i know it's not for TVs...just wanted to help a fellow XDAer out if possible.
kwaalude said:
i had the same problem with my Samsung LCD tv... over several months the clicking got worse and worse until it wouldn't turn on. look on youtube or do a google search, but if it's the same problem i had, the fix is easy.
a trip to Radio Shack and about 5$ in new capacitors is all it took. removed the back of the TV and replaced the old/blown/leaky capacitors. took about 15 minutes total and saved me from buying a new TV... (damnit, i wanted an excuse!)
anyway, sorry for jacking this thread; i know it's not for TVs...just wanted to help a fellow XDAer out if possible.
Click to expand...
Click to collapse
Thread jack once again. I'm a Samsung freak never had problems with their stuff. Mostly all my stuff in my house is Samsung.
Sent from my SAMSUNG-SGH-I747 using xda premium
Andrew149 said:
So i dropped my phone from 3 feet and the screen spider ed crack everywhere i called samsung to get it replaced they wanted $180 to replace the screen, well i so call remembering that gorilla glass is supposed to be drop resistant as advertised on gorilla website and Samsung website (samsung removed it from saying its drop resistant)
also went to the att store and when you have insurance on your smart phone its a $200 deductible WTF
So anyways i linked samsung to gorilla glass website where it says its drop resistant and they claim thats not good enough, well than i showed them the website where the petition shows with the signature where everyone has sign stating that Samsung in fact changed there website from displaying drop resistant im pretty piss i think Samsung should pay for the labor since it is there design flaw or have some kind of solution to fix the screen from dropping from so little of a height. I WILL NOT BUY ANOTHER SAMSUNG AGAIN thanks for backing up your product atlease apple fixes there ****.
http://www.corninggorillaglass.com/products-with-gorilla/samsung
Anyways i want everyone to sign this PETITION
http://www.change.org/petitions/spr..._source=share_petition&utm_term=34356813#news
Click to expand...
Click to collapse
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
They would prolly just issue a new phone for him.
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I hate going through that trouble companies like Samsung should want to take care of there customer not tell us we can't do anything but charge you a huge fee
Sent from my Galaxy Nexus
With a phone like the same you need a case since it has a glass panel over the entire front going down the sides a bit too. This of course is going to crack if dropped without a case that does not have a raised face . I have had my s3 thrown across a room and I have no scratches or cracks...about 10ft onto concrete floor of home depot. And it is fine. Now on other devices I have owned you kinda do not need a case because of how the glass is set up. And like someone had said before it is resistant not proof. Depends on how it falls and unfortunately how it is designed it is slightly more prone to happen.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
You guys must if gotten faulty glass or something. I have had two major drops and although other parts of the phone became damaged, my glass had survived mostly. First time I left my phone on the roof of my car and drove away, only to have it fly off my roof, down my windshield and skidding across the pavement when I came to a stop. The back cover came flying off and I had to replace the battery because it was badly scratched and thought it might leak. The back of the phone was scratched badly, but there was only one hardly noticeable scratch to the glass. The second time, my little nephew decided to throw my phone down the stairs, causing my phone to break into pieces. The glass did crack, but not like yours. Just on the edges there were cracks where the body of the phone meets the glass. I was impressed with the glass, but maybe it was just how the phone landed. Unfortunately the rest of the phone didn't survive. I was impressed with the durability of the phone that I bought a new one. My wife has iphone 4, and her front glass is in tack but looks shattered from dropping it off of the nightstand. Mine is a Canadian S3 so maybe that makes a difference. I bought a case for my new phone since I seem to abuse my phones so often. I feel sorry for you guys that your screen cracked so easily.
Sent from my SGH-I747M using xda premium
mrhayami said:
With a phone like the same you need a case since it has a glass panel over the entire front going down the sides a bit too. This of course is going to crack if dropped without a case that does not have a raised face . I have had my s3 thrown across a room and I have no scratches or cracks...about 10ft onto concrete floor of home depot. And it is fine. Now on other devices I have owned you kinda do not need a case because of how the glass is set up. And like someone had said before it is resistant not proof. Depends on how it falls and unfortunately how it is designed it is slightly more prone to happen.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Details of who threw it and why it was thrown please? Lmao
I feel the same way.... that there may be a lot of S3's with faulty glass. The drop test videos prove the glass to be very strong. Perhaps overheated or somehow made brittle. Perhaps hairline cracks introduced during manufacture. My son pulled his S3 out of his hoodie pocket and the screen was shattered. He didn't even drop it. This definitely fits the definition of manufacturer defect. The problem is that everyone knows a glass screen has the potential to break when you drop the phone. How do you prove it one way or the other?
Don't look for Samsung to stand behind their product. The didn't do anything except deny the GPS problems on the Captivate. They didn't do anything about the high failure rate of the power button either. My friend had a 42" Samsung LCD TV that died after a couple years with a very common problem for that model. They refused to make things right for these people either.
mbc663 said:
Details of who threw it and why it was thrown please? Lmao
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Click to collapse
Probably taken by someone because they were playing with it instead of the person. Happened to me once.
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mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
Click to expand...
Click to collapse
Check for failed capacitors, they are usually the culprit of electronics failing.
so my loving, caring. soon-to-be wife, dropped her new note 2 off her lap onto our garage floor. she has a otterbox defender case and when we picked it up the glass was not cracked but the screen has a hairline crack running from the left middle along the side to the bottom. when we tried to turn it on, the screen turned on but the crack in the lcd was now obvious and the digitizer didnt work for the bottom half of the screen. now i realize that i probably have to replace the whole screen assembly but is the a person on here that can direct me to a local repair person in san diego or maybe a site where i can order it online for under $200?
i know its a long shot and the misses can still use the s pen to use the screen but we ended up leaving it off as over time i noticed the screen getting more and more pixelated from the crack line.
tl;dr front glass is perfect, managed to break lcd and digitizer, am i really boned?
Thats pretty amazing, you can aks sammy how much it will cost you if they repair it, but I dont think it will be under 200
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You're very unlucky..How did it crack with an Otterbox ??Bad karma..However i fell sorry for you and your note 2..Contact Sammy and see what can you do..You can try to replace it yourself but you'll lost the warranty..
so turns out the phone still had warranty and i dont need a receipt! (traded our old iphone 4s's for two note 2's plus $200 cash on craigslist) called samsung and told them that the phone all of a sudden had cracks under the glass and was very "hot" from charging, they are replacing it no questions asked! thanks anyways guys, il be sure to buy my wife a clutch for her phablet
Nice .! Move ...n thanx for idea.... :thumbup:
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