[Q] Htc Desire - Desire Q&A, Help & Troubleshooting

Hi, I got a problem with my Htc Desire. Sometimes the sound automatically changes to vibrate and keeps vibrating till a change the ringer volume. It happens only when I have my screen turned on. I did a factory reset, changed the rom(i did wipe the phone everytime) but the problem still persists.

Go back to stock. If the problem still exists, call htc.

MatDrOiD said:
Go back to stock. If the problem still exists, call htc.
Click to expand...
Click to collapse
Tried going back to stock the problem is still there and I dont have warranty anymore.

So you would have to pay for the repair...

Well i was having same problem and its a hardware problem.You have to get fixed the hardware problem at HTC

Related

(TMO) TP2 Turns off when screen is closed.

Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
palatkik said:
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
Click to expand...
Click to collapse
I don't OneNote is my problem. Since I don't use it.
rosebud said:
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
Click to expand...
Click to collapse
I guess it's time to give TMO a call. Just need to flash everything back to stock.
Thanks for the suggestions guys. I was hoping to avoid having to send it back, but i might as well.
Albaholic said:
Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
Click to expand...
Click to collapse
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
discoverd the same issue, happened to me about a week ago for a few times, when i slide in/out the keyboard. It just habbend about 4 times, but didn't happend again since this time ... i will have a eye on it...
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
wejergang said:
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
Click to expand...
Click to collapse
Did they replace the entire phone or just the mainboard?
ma6inista said:
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
Click to expand...
Click to collapse
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
coppertop24 said:
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
Click to expand...
Click to collapse
Sorry, forgot to update this thread. I ended up getting a replacement from TMO. I am much happier now that my phone doesn't turn off whenever I close the screen. Get a replacement while you can and ask them nicely if they can overnight it to you. I did.
Actually, this was a software problem in my case - I did the hard reset 2 weeks ago and since then I have not experienced the issue. I am going to start installing my previous programs one by one to find out what caused the problem.
Same
I have the same problem,
The hard reset solve the problem?
please heeeeelp

My Evo stopped Vibrating!!

Ok my Evo stopped vibrating at all on everything. Even when I first boot it, the vibrate doesn't work.
I dont have the insurance, but can I still go to like a Sprint Repair Center and swap it or can they fix it?
Or do I have to send it to HTC?
First determine if it is hardware or software. What happens when you hold down the volume down button... Do you ever feel it vibrate then?
Nope its defiantly hardware
Seems like that would be a manufacturing defect covered under warranty.
nick8197 said:
Ok my Evo stopped vibrating at all on everything. Even when I first boot it, the vibrate doesn't work.
I dont have the insurance, but can I still go to like a Sprint Repair Center and swap it or can they fix it?
Or do I have to send it to HTC?
Click to expand...
Click to collapse
Download an app called sound manager. After it's installed hit menu and vibrate settings and make sure they're turned on. (just to make sure, it doesnt hurt) Good luck.
Try dildroid.
Sent from my PC36100 using XDA App
lol tried all those trust me im not a noob i would know if its software def hardware HTC said it would take 2 weeks wtf!!
I had the same problem with my evo....it stopped vibrating at all and i actually found out it was a result of dropping the phone. i have to be extra carefull now with mine because if it falls it will stop vibrating again and i will be forced to drop it again purposely untill it vibrates again...lol
give it a good shake, mines done that once before and that was all it needed to start working again
edit: just noticed this thread is three months old...
Hey xHausx
xHausx... thanks!!! it worked like a charm, vibration is now working again on my 2 months old EVO.
Thanks again!
Having the same issue here. Could someone link me to the RUU that would correct this?
Original post:
Hi All,
I've recently realized that none of my notifications will cause my EVO to vibrate.
I rooted my phone using unrevoked about 4 months ago, and up until about a month ago everything was working fine, when the vibration notifications suddenly stopped.
I have tried checking all settings (which are set correctly), downloading the Sound Manager application, and most recently (today), flashing to the Fresh 4.1 ROM, all to no avail.
I have also attempted (unsuccessfully) flashing back to the original EVO ROM (3.2 i think), after setting S-chip back to "On", but was receiving an error message stating that the main version I was trying to flash is older than the current one.
Attempts to revert back to factory defaults also did not correct this problem.
I have been searching different sites for about 3 days now hoping to find some information on how to correct this or perhaps someone who has has a similair issue.
Any assistance would be appreciated.
Thanks in advance.

[Q] Screen Issues

I have a problem with my Wildfire S Marvel screen. Sometimes the buttons are pressed automatically and sometimes it does not respond. Usually, locking and unlocking will solve the problem until it happens again. Sometimes even when I boot in Clockwork Rom Manager bootloader the options are chosen automatically. I already did a factory reset and installed various ROMS (jikantaru, hense and cm7) but same results. Any ideas?
Thanks
mee toooooooo
urgh...me too having the same problem.....most of the times touch doesnot work....so decided to send it to htc care center.....
I had the same problem, its a hardware issue, I had a lot of problems with my wildfire s, ive gone through 2 phones now on my 3rd.
1st-music skips and stops by its self
2nd-phone would deep sleep during a call and touch screen wouldn't respond at all
3rd-still good . Knock on wood
If I were you I would get it fixed, send it in and let HTC deal with it, since your rooted then restore it back to factory specifications so its still under warranty
Sent from my HTC_A510c using XDA

[Q] My HTC Desire won't vibrate at all!

Hey guys, I have an HTC Desire (from Telus in Canada) that has been sitting around for a few months and just turned on again last night.
Everything works, but it seems to have stopped vibrating. It won't vibrate for phone calls, messages, keyboard, or any soft touches. I played with all of the settings and even did a factory reset, and it still won't vibrate.
Anyone else experience this problem before?
It must be hardware related.
Is your Desire still under warranty?
MatDrOiD said:
Is your Desire still under warranty?
Click to expand...
Click to collapse
I doubt it....
When did you bought and how long is your warranty?
It's likely the servo is dead. Have the same thing on my Desire, had to disassemble and replace it.
When you first start your device, it should vibrate when the screen first turns on (at least it does with my device). If it doesn't, time for a new vibrator (lol). If it does, it could be a software issue.

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

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