Touchscreen issues after replacement - myTouch 3G Slide Q&A, Help & Troubleshooting

The screen on my MyTouch Slide shattered and I ordered and installed a replacement (this is the outer layer/digitizer). No issues there. But now the touchscreen functions are out of whack. It responds but there are dead areas, it scrolls choppily and acts like it needs calibration.
I'm not sure if this is a hardware or a software issue. Nothing but the outer screen was damaged initially (as far as I could tell). I'm wondering if:
This could be a contact problem? If the digitizer wasn't set properly on the LCD, could this be a result? (I disassembled and reassembled the phone after this problem began to try and confirm this but the problem persists)
If the phone needs some kind of software calibration or adjustment? I did a hard reset and wipe after installing, but no improvement.
ROM issue? I am running Cyanogen RC 7.1
LCD broken? Not attractive, but possible.
Any suggestions anyone has would be helpful. This isn't my main phone (and it's probably ready for the Shoebox of Retirement) but I'd like to get it running well before I give up on it.
Thanks!

Related

need help - touchscreen fix

noticed that my touchscreen is becoming unresponsive lately so i thought that changing the multitouch might solve it. the thing is, after selecting 4 touch, touchscreen becomes totally unresponsive. i tried wipe and even flashing stock os but touchscreen is still the same.
did i screw up my touch screen? how will i know? any known repairs or fix.
thanks
Sounds like your digitalizer (the glass above the screen) is busted and needs replacement. If your phone is under warranty, claim it, if not - get a new digitalizer and if you can't change it yourself, take it to a repair shop.
Changed the digitizer but still no response
Got a headache? It's all in your head!!!
switch ROM
You said that you flashed back to stock, but how about flashing to another ROM, I mean one that has a completly diferent multitouch enabler... that might work.
kherzad said:
You said that you flashed back to stock, but how about flashing to another ROM, I mean one that has a completly diferent multitouch enabler... that might work.
Click to expand...
Click to collapse
i was able to flash stock and it means i have no root nor recovery. and adb debugging is not enabled. i am out of ideas how i will be able to solve this.
After flashing stock ROM do you face the same issue with a new Digitizer?
yes. doesnt respond to anything except volume and power. even the 4 touch buttons doesn't work. i was thinking that i have received a bad digitizer or it is a motherboard issue. with the latter i have no idea how to check
salingpusa said:
yes. doesnt respond to anything except volume and power. even the 4 touch buttons doesn't work. i was thinking that i have received a bad digitizer or it is a motherboard issue. with the latter i have no idea how to check
Click to expand...
Click to collapse
I had recently taken my Defy to a service center. I just wanted to change the earpiece and the side casing. While replacing the side casing (while removing the Digitizer) they damaged the digitizer. The main touch portion was working but the 4 soft keys were not. They replaced the digitizer and everything was fine again (had to pay for it )
If you can carefully handle the phone, you can open up the casing and try reconnecting the digitizer to the board. (Do not remove the digitizer from the casing only reconnect the cable).
Replacement is better done by a service center as it requires careful handing.
I did open the phone, removed and reconnected the cable, still the same. also tried 2 new digitizer still the same result. I guess it us the mother board . Any ideas where to get replacement board ?
Thanks
Got a headache? It's all in your head!!!
i have got the same problem like you and i have solved it.
Do compass calibration like spin the phone 3 times in flat condition (laying down face up), then have the phone standing up and rotate 3 times, then on one side, rotate 3 times and then move your defy in the shape of number "8" in the air. Re-open the screen. it is suppose to bring back your screen work like it was nothing happened.
only for my defy i've tried never did this for another but from what i see you have nothing to lose here
Tried the calibrating thing and also a new digitizer. doesn't work. So it is the motherboard.
Anyone knows where to get mother board
Got a headache? It's all in your head!!!
Getting a new board is like getting a new phone - new IMEI, price for the board should be very similar to the pricw for a new phone too. If you think about it, it IS the phone. What's there in the phone other than the board a screen and a digitizer...
Guess you're right.
Got a headache? It's all in your head!!!

[Q] Weird touchscreen behaviour (only works when keyboard is flipped out?)

Hi everyone,
I've had my Desire Z for little over 2 years now and two months ago (was running CM7.2 at the time) I started getting a weird issue where my touchscreen would only be responsive when the keyboard was slid out (so the opposite problem of what quite a few other people have reported where the touchscreen becomes unresponsive when the keyboard is out). The status LED would also stay off whenever the keyboard was closed, and the keyboard backlight didn't come on anymore at all. Also, I had to make sure that the keyboard was slid out during boot, if the phone booted without the keyboard out the screen would not become responsive at all until after another reboot. My earpiece speaker stopped working around the same time so I was wondering whether it was just an issue with the flex cable becoming a bit loose, but the touchscreen would consistently start working again when I flipped the keyboard out, and also the physical scroll button on the top bit would always work, so I was still hoping it would be some weird software issue.
I then upgraded to Flinny's (amazing) Andromadus ROM (build 22, complete data+dalvik wipe) after which the keyboard backlight started working again, but the rest remained pretty much the same. Since then the touchscreen issues have been getting worse, so that I sometimes have to flip the keyboard in and out again a few times, or turn the screen on or off with the power button several times before it becomes responsive again, but then it tends to work fine until I lock the screen again, with no noticeable dead spots anywhere on the screen. I've had days where it worked all day without problems (except having to flip out the keyboard, that's been a constant for the past two months), and then today I haven't been able to get the screen to do anything at all even after dozens of reboots.
I've already bought a new digitizer and am all ready to put it in (I'll have to replace the broken earpiece anyway), but was wondering whether anyone has any thoughts on whether it could still be a software issue after all, or if anyone has experienced anything similar? The thing with having to flip the keyboard out to get not only the touchscreen but also the status LED to work is just so weird and makes me doubt that it's a pure broken digitizer or lose flex cable issue, so I'm wondering whether it would be better to first try reverting to a stock ROM before taking on the messy sticky glue stuff (I should be fine but still, never done it before)?
Many thanks!
From what you describe my best guess would be the main flex cable is what needs to be replaced. Flash a touch based recovery and see if you have the issue there as well, if so its very unlikely that its anything but a hardware fault
Sent from my Nexus 4 using Tapatalk 2
Thanks for the heads-up, I've been playing around a bit more with software and I do manage to get the screen working again occasionally, typically after the second boot into a newly flashed ROM or restoring a backup, and only until one or two reboots later when it becomes completely unresponsive again. I've tried CM 7.2.0 as well as Flinny's Andromadus 10, and it is only complete flashing that does the trick, cache wipe or factory reset alone does nothing. The two occasions where the touchscreen worked were still limited to when the keyboard was flipped out, and it also had to be flipped out during boot, otherwise nothing would work. I've learned to navigate my way around the phone by just using the hardware navigation button, but I'll have a close look at the flex cable when I take it apart to replace the earpiece speaker tonight...
Hello,
so I took my dear phone apart yesterday to replace the broken earpiece - everything went fine but after reassembly the replacement earpiece isn't working either, which leads me to think that all those little broken bits might actually be related to some contacts being a bit lose, all in the same region. Should've thought about that earlier really since the earpiece and the LED (only works when keyboard flipped out) are both in that top region that the digitiser data presumable also has to run through before passing through the flex cable.
In any case, I also took a picture of the flex cable which is slightly bent but doesn't seem straightforwardly damaged (see attachment, that thing on the right is *not* a rip). Think it's worth trying to replace it anyway?
What was truly bizarre is that after the first boot following reassembly the touchscreen worked quite consistently for the entire evening - I thought I might've fixed a lose contact by un- and replugging the digitiser cable, but then the screen went nonreactive again at some point. I wonder if the working screen was again actually related to some software reset caused by the battery being taken out for so long? In the meantime the actual screen and trackball are still working away perfectly. Bizarre.
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
obstacle3 said:
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
Click to expand...
Click to collapse
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
fireball0093 said:
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
Click to expand...
Click to collapse
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
obstacle3 said:
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
Click to expand...
Click to collapse
That's not a bad cost at all. I know I'm going to have to replace my keyboard in probably 2 months or so (maybe sooner) because some buttons are starting to not work. Other than that fact my phone is currently still going strong for being going on a 3 and a half year old phone

Weird touch screen.

Its been some days, I'm experiencing this weird touch screen problem.
My DZ touch screen doesn't respond properly.
For example:
If i see an image and slide just one finger up and down then it would zoom in and out. And then the whole screen becomes unresponsive.
It seems as if, its touched by itself. Even the softkeys would go numb. Only the haptic feedback of my search button works at that moment.
But the trackpad works perfectly.
But, If i lock and unlock the screen using power buttons, it would work properly for some few moment and then again the problem repeats.
At present I'm repeating this process of locking and unlocking screen to use my phone.
One even worst weird thing is that, if the device is connected to a charger and kept on the table or floor. This problem doesn't occur.
I have done system format, restored my nandroids and even changed Roms. The problem still exists.
Please note, i don't use any Casing or covers that would press the device hard for malfunctioning of screen. I have even removed and replaced my screen guard.
I'm sure, its not a software issue.
And even i dont think its a strip issue, because i dont use my physical keyboard always.
Can anyone say what hardware issue it might be..?
Or what i need to do? I'm really out of options.
Do i have to replace my whole screen or the digitizer..?
Thanks...
Thats no fun,
As you stated it's more than likely a hardware fault, the two most likely culprits would be the digitizer or the main flex cable
Which would be this and this
both relatively easy to replace depending on your experience
in 4.x and up ROMs check the developers setting to show touch or use apps like
z device test
or
yet another multitouch test
these wont help you fix the issue but may show you where the bad points are on the screen
best of luck
I know the problematic spot. Its near Search softkey. Even Yet another multi-touch test would stuck at that spot....
As you can see in the image, that i'm not holding anywhere, still it shows that somewhere around Search softkey its touched by itself.
In second image, If i move my fingers around, it would show the other touch responds, but if i slide near search, it would go and stuck there itself.
So, i guess i would first go with the flex cable.
In actuality I'm leaning toward the digitizer in your case, but its possible to be either.
And if you have a spare phone it may be worth disassembling even without buying anything. On a G1 I once fixed a similar issue just taking out the digitizer and cleaning the contacts on the ribbon and the edges of it as well, when I put it back it worked like new. I think some dust may have gotten into the edges but it may be worth a shot before buying anything... But could make matters worse so if you don't have a spare, buy parts first
Best of luck
Sent from my Nexus 7 using XDA Premium 4 mobile app
I guess i should try disassembling and clean it first. If it still persists then i would go for digitizer.
And thanks for giving a hope.
Thanks...

Touchscreen problem - hardware or software related?

My Nexus 2013 has been experiencing erratic touchscreen behaviour lately.
Here's some videos to indicate what I mean:
Video 1
Video 2
It was running lollipop, which I then upgraded to Marshmallow thinking that would alleviate the problems.
I also cleared the cache and factory restored - no improvement.
I've tried sfhub's touchscreen fixes - also no improvement.
I've also opened it up and tried the ribbon cable fix - no improvement.
The screen only really recognises touches on a small vertical band on the right of the screen. At one point, it only registered touches within the dead zones if I had two fingers on the screen, but then further tests revealed that that was a fluke and then it went back to being erratic.
I was wondering if anyone else had this problem? If so, have you managed to fix it?
Is this more likely a hardware or a software problem?
Any help would be appreciated!
Thanks
I would try cutting power to the tablet and cleaning the digitizer connections with alcohol. Then try parrot mod as well
chkenwing said:
The screen only really recognises touches on a small vertical band on the right of the screen.
Click to expand...
Click to collapse
This sounds like a hardware issue. But still, certainly worth trying the parrotmod fix. As ethanchow suggested try cleaning the ribbon cable contacts. 91% isopropyl alcohol (and of course give it a second to be sure it's fully dry).
I'm assuming it's an original screen.

HTC 10 Half of Display Not Working After Screen Replacement

The battery on my HTC 10 was completely shot and needed to be replaced. I'm a careful person by nature and this being my first phone repair, I bought an extra screen just in case something happened getting it apart. Followed a guide by jerryrigeverything on how to take apart the phone, got the battery replaced, everything seemed to go smoothly. When I went to test the display before screwing everything together, the new screen I installed lit up, but the right half of the display only showed as a repeating segment from the middle of the screen. Thinking the connector was loose, I disconnected and reconnected the display and made sure everything was tight: same problem. I reinstalled the original display, which I made sure had worked after cutting through the adhesive before I disconnected it, and now the old display is also showing the same issue.
The touch screen on the broken side of the display still works, I'm able to type PIN numbers and whatnot even though I can't see them properly. Only thing I can think of is maybe the connection actually got some debris or something inside of it? I don't think I damaged anything, as I was super careful, but it was also my first time opening up a phone.
Sorry for the inefficiently worded post. Any help would be really appreciated.
Did you resolve this?
I have exactly the same issue you describe after my screen replacement (with two new screens) Believing the first was a dud.
I have done many screens/batteries on my m7, m8's previously never having a problem.
I'm currently back to running my M8 and miss my 10!
Anyone reading this and has any suggestions they are all welcome!!
Thank you in advance
Exactly the same issue this guy has
https://youtu.be/RpdCuMiTOn8
I'm now wondering if it is just bad aftermarket screens?
Has anyone else replaced their screen successfully, if so where did you get the screen?
Thanks Rory
I have been having the same problem. I just tested screen number 4 that has the same exact problem. Is there a specific brand that is known to test well?
I dropped my 10 in water at work...believe it was a salty water at that. It stopped working completely. I opened the phone to check the internal components for damage and I broke the LCD doing so. I replaced the battery and the screen at almost the same time. I think it may have been a week or two apart.
The battery is still working. The screen worked initially but the phone kept getting really hot and the heat kills the phone. I tried keeping it cool at all times which kept it operational. It hasn't been activated since I quickly replaced the phone with another of my lines upgrades. I went back to the phone to check it out and try using it as a replacement for my daughter but the screen no longer works.
The battery charges just fine...the led light indicates that well. I've tried reinstalling it several times with no success getting the screen working again. I tried the original screen to check and I could see light and it was responding but its not usable so I'm stuck with a phone that has a new non-working display. I think the brand was called DIYRepair or similar.
If anyone has encountered this and has advice...I'd be happy to try anything.

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