[Q] Optical Trackpad Issues - G2 and Desire Z Q&A, Help & Troubleshooting

Is there anyway to disable the optical trackpad? as it is always activating on its own

What do you mean "activating on its own"? You mean the phone wakes up when you press the trackpad? Or when you merely touch it? There should be a flashable patch for your ROM that disables trackpad-wake. Search the thread for Virtuous G-Lite.

taob said:
What do you mean "activating on its own"? You mean the phone wakes up when you press the trackpad? Or when you merely touch it? There should be a flashable patch for your ROM that disables trackpad-wake. Search the thread for Virtuous G-Lite.
Click to expand...
Click to collapse
He means that it activates and selects things on screen on its own. It happens when strong light beams across it. The trackpad activates as if you've moved your finger over the surface because it is sensitive to the light.

Oh, really? I never heard of that! Now I'll have to try it myself.

taob said:
Oh, really? I never heard of that! Now I'll have to try it myself.
Click to expand...
Click to collapse
Try sitting in the passenger seat of the car with the sun somewhere over your shoulder. Flickering sunlight does weird things to the trackpad.

Oh that is just cool. I have an LED flashlight on my key chain that is insane bright and I just shown it on my trackpad and it starting jumping around my home screens.

Bharakrama said:
Oh that is just cool. I have an LED flashlight on my key chain that is insane bright and I just shown it on my trackpad and it starting jumping around my home screens.
Click to expand...
Click to collapse
lol I could get over having trouble seeing it in direct sunlight I just bought a anti glare screen protector but this makes me want to throw my phone out the car window sometimes

What if you cut that anti-glare screen protector to fit over the optical trackpad. Maybe that'll diffuse enough light to stop the sensor from going wack but still sensitive enough for you to still use it with your thumb?

I can't get the effect to happen. The most that happens is the active icon selection on my home screen moves over one icon. No crazy jumping around on mine. Anyone want to trade me for their "defective" phone?

taob said:
I can't get the effect to happen. The most that happens is the active icon selection on my home screen moves over one icon. No crazy jumping around on mine. Anyone want to trade me for their "defective" phone?
Click to expand...
Click to collapse
My phone ain't defective ... its "magic"
Sent from my HTC Vision using XDA App

got the same issue. especially when in the car. the most annoying bit is when i have my sat nav on, and the trackpad plays up, the screen starts moving off course! not helpful when aproaching a roundabout!
have had my desire z for 8 months now, and tried to live with it, but its just too anoying now. so thinking of returning it, but if its a common issue, wondering if they would be able to fix it?
anyone returned theirs to have repaired? did it work?

I don't think it is repairable it is just the trackpad is to sensitive if only there was a way to disable it via software:/

well there are those who say that they dont have the problem, so i guess theoretically, its a fault with many of them. unless they havent used their z in the sun!
i think i'll take it back, as it obviously shouldnt do that. if they cant repair it, or replace it with one that doesnt freak out, i'm gonna change to something else..

Related

Is it just me that can affect the screen without actually touching it?

At first I thought it was either a fluke, or just not happening, but now I know it definitely is. I can press onscreen keys and buttons without actually touching the screen.
I've seen recently that there is a screen tech that registers hovering fingers but I'm not sure if the ClearPad 2000 hardware can do this. "I'm not sure" meaning "I have no idea."
Interestingly it is affecting the way I type as as I type and skim over onscreen keys, I will sometimes get that "run you finger across a piano" effect. If that's makes sense to people.
I do know that I have a habbit of giving an electric shock to many things and people. Maybe I'm just highly charged and it's affecting the screen???
Is it just me that gets this?
i just had a few try's and i couldn't do it, i had to actually make contact for anything to happen
AFAIK, capacitive touchscreens work by reacting to the natural hand capacitance (i.e. the tiny amounts of electricity stored in your body). Therefore, I suppose it makes sense that different people can have different levels of capacitance.
No doubt someone who knows will be along soon!
Sometimes, the screen can be very sensitive ... and sometimes, you can accidently touch the trackpad.
Yeah, I experienced this issue as well.
+1
As already mentioned, capacitive screens do not actually register your finger touching the screen, but just the electric field your fingers produce when near to the sensor. The sensor in this case is actually a grid of thin wires spanned across the screen, you can see them when the screen is off and hold the phone at a certain angle to a lightsource.
So, depending on the calibration of the sensor, a finger will get registered even if you just hover over the glass.
No chance to hover and register a touch on mine, albeit when I hold the phone with my normal left-hand grip - my thumb being just above the volume key - it registers as a touch on the screen so a single finger slide doesn't result in a scroll but a zoom in/out. I really can't stand the length of the volume key.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
perhaps its the optical track ball ???? That will do it ... 1cm away from the track area the screen moves. as it should
Nah, for me it's not an issue with accidentally rubbing the optical trackball. Plus I've tested this a number of times. I can hover a finger over the screen and get the screen to respond. So when the keyboard is up, I can type without touching the screen. Seems to work best with my thumbs. And interestingly, my right thumb works "better" (if I can call it that) than my left.
Maybe I am just highly charged. Especially when the weather gets hotter I give a lot more things electrical shocks. I'd better hurry up and get a protective case!
This has happened to me quite a lot. I wasn't entirely sure if just psychic? Hahaha!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Does it for me all the time, I can hover at a maximum of about 2mm above the screen and it still reacts!!
PaulW21781 said:
Does it for me all the time, I can hover at a maximum of about 2mm above the screen and it still reacts!!
Click to expand...
Click to collapse
Conversely I can touch my screen really gently and nothing happens.
poldie said:
Conversely I can touch my screen really gently and nothing happens.
Click to expand...
Click to collapse
Yes this how my Desire reacts also, I can very very gently touch the screen without it being registered.
Hey Cleargrey,
I can confirm this behaviour on my Desire. The explenation given by petzlux is also correct.
Friendly regards,
Joost
The force is strong in you, my young padawan!
brrrbaybay said:
Hey Cleargrey,
I can confirm this behaviour on my Desire. The explenation given by petzlux is also correct.
Friendly regards,
Joost
Click to expand...
Click to collapse
Thanks. But I prefer to believe I have supreme ethereal powers.

Improperly grounded touchscreen?

My capacitive touchscreen has been having a pretty odd issue. If I lay the phone on a bed or desk and try to use the touchscreen with only one finger, I get all sorts of weird input on the screen. Then, if I touch the phone casing while repeating the same motion with the same finger (anywhere on the side of the casing or rear panel) the touchscreen works flawlessly.
Right now, my device is sitting on my bed, if I unlock it and try to pull down the notification window shade with just one finger, it's impossible. If I touch the casing with another finger and then try to pull down the shade, it's flawless.
From my understanding, in a capacitive touchscreen, a layer of electrons (ions?) is passed over the screen and a sensor detects where the flow of electrons is interrupted by the electrical conductivity of the human body. It seems that my phone is having issues with the electrons not just flowing over the screen, but around the casing as well, causing issues.
Anyone else experiencing this?
DaytonaZ33 said:
My capacitive touchscreen has been having a pretty odd issue. If I lay the phone on a bed or desk and try to use the touchscreen with only one finger, I get all sorts of weird input on the screen. Then, if I touch the phone casing while repeating the same motion with the same finger (anywhere on the side of the casing or rear panel) the touchscreen works flawlessly.
Right now, my device is sitting on my bed, if I unlock it and try to pull down the notification window shade with just one finger, it's impossible. If I touch the casing with another finger and then try to pull down the shade, it's flawless.
From my understanding, in a capacitive touchscreen, a layer of electrons (ions?) is passed over the screen and a sensor detects where the flow of electrons is interrupted by the electrical conductivity of the human body. It seems that my phone is having issues with the electrons not just flowing over the screen, but around the casing as well, causing issues.
Anyone else experiencing this?
Click to expand...
Click to collapse
This appears to be a significant issues of owners of the HTC Incredible. You might get more useful information in that board, seeing as how they've been experiencing it for much longer than we have.
Wow, the video that they have on the Incredible forums of the phone on the Styrofoam is exactly the same issue I am seeing on my device.
I would link it, but apparently new users aren't allowed links. Ugh, this is a real bummer. Especially since that guy had 2 replacements sent to him, both with the same issues.
I too am experiencing this. I want you to try something a little different. Pull the kickstand out and stand it up on the bed. Then put your finger on the kickstand and you should be able to pull the notification bar down all the way to the bottom and let it lock with your other hand while still keeping the finger on the kickstand. Then take that finger off of the kickstand then slowly bring the notification menu bar back towards the top with your finger. Tell me your results. And i'll let you know if we had the same.
It appears that HTC has got some serious quality control to enforce on their recent devices. At this point, releasing a flagship phone with these issues is nothing short of unacceptable. I'm as big of an HTC fanboy as they come, but I'm really considering switching loyalties to Motorola is this crap continues. It's bad enough being capped at 30fps on the Evo.
If I put my finger on the kickstand I can pull down the notification bar completely, without issue. When I let go and pull the bar up, it works, but looks like it is trailing behind where my finger is by about a half inch, until I get roughly 3/4 of the way up to the top then it passes my finger like i'm not touching the screen anymore.
DaytonaZ33 said:
When I let go and pull the bar up, it works, but looks like it is trailing behind where my finger is by about a half inch, until I get roughly 3/4 of the way up to the top then it passes my finger like i'm not touching the screen anymore.
Click to expand...
Click to collapse
That might be the touch input lag we're experiencing as well. This may be tied to the 30fps graphic limit on the Evo.
The 30 fps limit is disconcerting, but that seems like it is something that could be fixed through firmware, however I doubt this issue is fixable.
Yeah, that's the exact same response I received from it; except when going back up, i reached the 1/2 way point on the screen and the notification bar shot up.
Android Believer said:
Yeah, that's the exact same response I received from it; except when going back up, i reached the 1/2 way point on the screen and the notification bar shot up.
Click to expand...
Click to collapse
Well this is slightly depressing.
Ugh, my curiosity got the best of me, and the results aren't pretty.
When I lie my Evo down on a flat surface, the notification bar becomes absolutely impossible to pull down unless another finger touches any part of the phone. A test on the multitouch visualizer app shows that the screen completely stops recognizing my finger when y1 is equal to 40. This is essentially the entire height of the notification bar.
This isn't a deal breaker in any way, but what the ****, HTC? Is this how you treat your customers?
On mine, my screen becomes effected as early as y=500, then gets really bad around y=250, then is completely unresponsive after y=100.
Mecha2142 said:
Ugh, my curiosity got the best of me, and the results aren't pretty.
When I lie my Evo down on a flat surface, the notification bar becomes absolutely impossible to pull down unless another finger touches any part of the phone. A test on the multitouch visualizer app shows that the screen completely stops recognizing my finger when y1 is equal to 40. This is essentially the entire height of the notification bar.
This isn't a deal breaker in any way, but what the ****, HTC? Is this how you treat your customers?
Click to expand...
Click to collapse
wow, that blows, mine does the bad response -40 thing. holy ****, it's really just one thing after another with these phones...
I guess there is no such thing as a perfect phone no matter how much money, research, and time is invested into it.
I too have this issue, I have noticed occasionally its hard to pull out the notification bar, but when I pick up the phone and pull bar with other hand it works perfect.
For the heck of it I tested my Evo on every surface i could my hands on from glass, to thick carpet, bed sheets, etc, etc. Mine doesn't seem to have this issue, so it's definitely not every phone. If it's a big issue for you, you may want to see about getting it replaced.
Darth Duane said:
For the heck of it I tested my Evo on every surface i could my hands on from glass, to thick carpet, bed sheets, etc, etc. Mine doesn't seem to have this issue, so it's definitely not every phone. If it's a big issue for you, you may want to see about getting it replaced.
Click to expand...
Click to collapse
Thanks for the thoroughness of your test!
http://www.youtube.com/watch?v=_kJ_fR02suQ i recorded it so people can see what's going on.
Have any of you contacted Sprint about this? I'd definitely try to get it replaced ASAP if I were you, hopefully the next one won't have this problem.
I spoke with a lady from HTC today and she said that they were aware of the grounding issue before it was released (during training). She didn't say whether it could be fixed or not though.
mine works perfectly fine i just tested it right now
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Sent via the XDA Tapatalk App

Touch screen shaking when finger hold

Usually when I am browsing through a long list or web page, I hold my finger on the screen. Screen will shake rapidly at this time. I have tried 3 of them and all having the same problem. Any solution to fix it?
youtu.be/A4jgpZSwwyQ
Sent from my LT15i using XDA App
If you mean something like a small change on screen brightness ,you can try to set brightness to full.That seems to worked for me.
netgouki said:
Usually when I am browsing through a long list or web page, I hold my finger on the screen. Screen will shake rapidly at this time. I have tried 3 of them and all having the same problem. Any solution to fix it?
youtu.be/A4jgpZSwwyQ
Sent from my LT15i using XDA App
Click to expand...
Click to collapse
I got this problem too
Sent from my Xperia Arc (Rooted)
It might be a stupid suggestion, but when you hold your finger on the screen for more than 2-3 seconds, don't you start to mark the text? hence the screen picks up the minute shaking of your finger? If you move your finger without releasing the screen when it shakes I believe you start to mark text for copy/paste??
I might have misunderstood the problem entirely, so please be gentle
+1.
Got the same problem and looking for a solution.
The touch screen is really really bad i have a lot of problems with the touch screen. I don't know if it's software or hardware problem. SE doesn't say anything about this.
It's really annoying when playing games or typing really fast. it doesn't track your finger properly.
This has to take media attention so SE will be forced talk about it. i love that they are trying to be dev friendly at all. but this issue isn't making me happy.
I always do this when I browsing a long text and wanted to scroll slowly. The shaking problem always make me dizzy.
I also encounter problem with typing too.
probably a touch screen driver issue... it thinks your moving your finger up and down slightly when really it's stationary. just take your finger off of the screen when you want to read something. there's no need to have to keep your finger there anyways
akusokuzan said:
probably a touch screen driver issue... it thinks your moving your finger up and down slightly when really it's stationary. just take your finger off of the screen when you want to read something. there's no need to have to keep your finger there anyways
Click to expand...
Click to collapse
It's not about putting your finger on the screen. there are serious problems with the touch screen. i made a youtube vids to show the problem
http://www.youtube.com/watch?v=cwr0rFzCU4k
SE has to give answers about the problems i'm getting tired of the screen issues.
Try superpaint lite, it seems to be program's fault not the screen
I replied @ youtube and also putting it here. I tried it but it doesn't recognize if finger points switch to fast.
This also happens with all other apps and games like SE Launcher, Angry birds, taptap revolutions, GB keyboard ....
http://forum.xda-developers.com/showthread.php?t=1034319 here is also a thread
Just upgraded the firmware from SE and claimed to fix some bugs and improve stability. Nothing change for the touch screen issue. Don't know whether Sony didn't notice the problem or it's just an unfixable hardware defect.
Sent from my LT15i using XDA App
The problem with touch screen depends on how you touch as well...
If you touch by your thumb with full finger touch, the sharking will occur, the more area that your finger attach to the screen mean more sharking
now change your habit, touch the screen with only by the edge of your finger or with your smaller finger the screen will hold stable.
Their a limit area of your finger attach to the screen so that the screen will keep stable, over that limit area the screen will sharking.
netgouki said:
Usually when I am browsing through a long list or web page, I hold my finger on the screen. Screen will shake rapidly at this time. I have tried 3 of them and all having the same problem. Any solution to fix it?
youtu.be/A4jgpZSwwyQ
Sent from my LT15i using XDA App
Click to expand...
Click to collapse
Zoom in?
I got a lot of this when browsing too. Esp. with opera, if I need to open it in new tab, I need a long press on link. And often if the icon/text isn't bigger than my finger touch size, the screen will shake.
Unfortunately, the best way I found is to zoom in.
hmmmm...
It's so sad that we need to change our behavior to coop with a device that supposed to make our life easier.
I find that all the embeded apps provided by SE do not have the shaking problem. I guess SE do know about the issue so they made some tweat on them.
My finger tips are quite larger (as I play bowling).
Sent from my LT15i using XDA App
Its the stupid, thick, shatter proof film thats making touch functions go crazy. Peel that crap off your screen and the device will work as intended.
I had the same issue with my x10, because the film does not allow for a good connection between your finger and the screen, the screen detects multiple touches.
I removed the film (Thats does not protect against scratches and is actually more prone to them) and the screen was absolutely PERFECT.
Does HTC need a shatter proof film on their Mineral Glass? NO so neither does the Arc, just remove that junk and put a good screen protector on it.
gunstar3035 said:
Its the stupid, thick, shatter proof film thats making touch functions go crazy. Peel that crap off your screen and the device will work as intended.
I had the same issue with my x10, because the film does not allow for a good connection between your finger and the screen, the screen detects multiple touches.
I removed the film (Thats does not protect against scratches and is actually more prone to them) and the screen was absolutely PERFECT.
Does HTC need a shatter proof film on their Mineral Glass? NO so neither does the Arc, just remove that junk and put a good screen protector on it.
Click to expand...
Click to collapse
NOO you are wrong. Ive done it already and it doesnt make this problem go away what so ever.
zeban said:
NOO you are wrong. Ive done it already and it doesnt make this problem go away what so ever.
Click to expand...
Click to collapse
Did for me, I am assuming you have a defective unit.
Do you mean there is a film that come with the phone? or film that added by myself?
Sent from my LT15i using XDA App
gunstar3035 said:
Did for me, I am assuming you have a defective unit.
Click to expand...
Click to collapse
I think you have misunderstood the problem of this thread.
Because you say that your old x10 had this problem as well?

[Flex] Wondering if I should get my HOX replaced

Last night while using the phone I noticed this slight clicking sound from the bottom right corner of the screen (touch-sensitive panel). So I kept pressing it and I wasn't hallucinating, its there. Also figured the sound also comes when I press the bottom right or bottom center edge of the phone. The creaking sound isn't loud but its noticeable when I hold the phone in specific angles and while typing if haptic feedback is on, I think the vibration also makes it happen(weird)
So except for this my HOX is fine and am wondering if I should get it changed.
Are there any long term effects to this? I'm starting to just ignore the sound and trying not to make it happen purposely
Depends, does it make the sound when you're using it normally? If it does I would consider swapping it, although you said everything else was fine.
If on the other hand, it makes the sound if you hold it in a certain way and push unusually hard then I would say stop intentionally pushing it in a weird way and use it properly.
People have been complaining about "screen flex" along the side of the phone when they push on the edge and run their fingers along the side. Want to get rid of the screen flex when you push the edge of your phone and move your finger along it? STOP PUSHING THE EDGE OF YOUR PHONE!!!
Just remember that some phones have had screen flickering, yellow marks and even scratches under the screen, you may not be as lucky as your were the first time if you choose to swap it.
what you described is not flex even, most mobile devices have a creak some where
Flex should mean the screen is literally loose to warrant an exchange
rob9 said:
Depends, does it make the sound when you're using it normally? If it does I would consider swapping it, although you said everything else was fine.
Click to expand...
Click to collapse
The only time I've noticed this sound while using the phone is during haptic feedback from typing on the keyboard. I switched haptic feedback off to save battery and for this 'problem'
If on the other hand, it makes the sound if you hold it in a certain way and push unusually hard then I would say stop intentionally pushing it in a weird way and use it properly.
Click to expand...
Click to collapse
I did reduce pushing it intentionally since last night after figuring it might mess it up more.
People have been complaining about "screen flex" along the side of the phone when they push on the edge and run their fingers along the side. Want to get rid of the screen flex when you push the edge of your phone and move your finger along it? STOP PUSHING THE EDGE OF YOUR PHONE!!!
Click to expand...
Click to collapse
Yea after I got mind-f***ed I did press the edge a lot to be sure.(we humans ...) But now am controlling myself to not press the edge and use it normally.
Just remember that some phones have had screen flickering, yellow marks and even scratches under the screen, you may not be as lucky as your were the first time if you choose to swap it.
Click to expand...
Click to collapse
Exactly why am thinking hard if I should get mine replaced. Another reason being I'll be leaving UAE(got the phone here) for good in a week and if by chance I do get a defective unit I'll waste a lot of time.
I'm not gonna play around with the edge anymore haha.
hamdir said:
what you described is not flex even, most mobile devices have a creak some where
Flex should mean the screen is literally loose to warrant an exchange
Click to expand...
Click to collapse
Yes you're right a lot of electronics and gadgets have creaking parts. Mostly the ones made outa plastic though. Does your HOX creak too?
death__machine said:
Yes you're right a lot of electronics and gadgets have creaking parts. Mostly the ones made outa plastic though. Does your HOX creak too?
Click to expand...
Click to collapse
my first flexed bad (soft one pressure, loose) on the left side, although i loved it so much because it had the much more dense yellowish sharp screen
second hox had a bad coating and slight flex on the left side, also hot pixels
third HOX my current is perfect, the screen is rigid on all sides expecially left and right, but it creaks if its around 50degree hot on two out of the four corners, very very slight creaks and only happens if it test it intentionally, it has the acer white screen with visible pixel grid, so the first hox screen i miss so much
im saying don't replace for a little reason bro it will be a bumpy ride, if the screen is loose then ok, you can see it by testing for light bleed in a dark room or if its physically moving
I think my screen is perfect. I can't figure how you're suggesting I test it, but pressing along the edges with slight pressure doesn't cause any change in the screen. The pixels are all good and no flickering. I think its a yellowish screen and not the bluish one.
How do you find out what LCD brand is on your HOX?
death__machine said:
I think my screen is perfect. I can't figure how you're suggesting I test it, but pressing along the edges with slight pressure doesn't cause any change in the screen. The pixels are all good and no flickering. I think its a yellowish screen and not the bluish one.
How do you find out what LCD brand is on your HOX?
Click to expand...
Click to collapse
there is a guide somewhere on how to check the LCD
anyway it sounds perfect dont get rid of it!
Hmm I don't think I'll get it changed, I love it too much . Just have to get used to the occasional/random creak/click sounds from the device.

Screen unlocking during calls

I got my View 20 recently and I'm having a problem with screen unlocking during calls. The speaker is roughly at a 45 degree angle and I think so is the proximity sensor. And it only recognizes objects that are very very close to it. In other words unless I have the phone pressed against my ear (not touching or close to, actually pressed against it) it unlocks the screen during call, the notification panel opens up and I activate things I don't wanna activate... Once just as a test I made a short phone call and I made sure to keep the top of the phone pressed against my ear at all times and somehow it still unlocked the screen and the notification panel was open...
To make things even worse, because the angle is so weird I have to keep the phone lower than I'm used to (or comfortable with) and the bottom of the phone is way below my mouth which is bad too.
It's a real issue and I don't know what I can do to fix it. Please help me.
(And just as a side note I can't believe no one has mentioned this in ANY review - even if the screen doesn't unlock for them, the angle of the speaker is still weird and to hear the sound well you have to hold the phone lower than normally. It IS significant and I have no idea why this hasn't come up in any review or opinion on the internet).
the.real.nps said:
I got my View 20 recently and I'm having a problem with screen unlocking during calls. The speaker is roughly at a 45 degree angle and I think so is the proximity sensor. And it only recognizes objects that are very very close to it. In other words unless I have the phone pressed against my ear (not touching or close to, actually pressed against it) it unlocks the screen during call, the notification panel opens up and I activate things I don't wanna activate... Once just as a test I made a short phone call and I made sure to keep the top of the phone pressed against my ear at all times and somehow it still unlocked the screen and the notification panel was open...
To make things even worse, because the angle is so weird I have to keep the phone lower than I'm used to (or comfortable with) and the bottom of the phone is way below my mouth which is bad too.
It's a real issue and I don't know what I can do to fix it. Please help me.
(And just as a side note I can't believe no one has mentioned this in ANY review - even if the screen doesn't unlock for them, the angle of the speaker is still weird and to hear the sound well you have to hold the phone lower than normally. It IS significant and I have no idea why this hasn't come up in any review or opinion on the internet).
Click to expand...
Click to collapse
Do you have any case on the phone? Sometimes the case may interfere with ur proximity sensor and cause these issues.
Nope, none.
I have the same problem. But without solution yet.
Disable Google smart unlock feature. And check.
It was never enabled.
the.real.nps said:
It was never enabled.
Click to expand...
Click to collapse
Mind to share the screen shot of settings?
miststudent2011 said:
Mind to share the screen shot of settings?
Click to expand...
Click to collapse
Sure, just tell me which screen you want.
Do you have any glass screen protector? I have one and notice that is no cutout for the proximity sensor!
PintasMan said:
Do you have any glass screen protector? I have one and notice that is no cutout for the proximity sensor!
Click to expand...
Click to collapse
The phone came with a preinstalled one but I removed it. No cases, no glasses, just a vanilla phone.
the.real.nps said:
The phone came with a preinstalled one but I removed it. No cases, no glasses, just a vanilla phone.
Click to expand...
Click to collapse
Very strange. Anyway I tryed this glass screen protector and works well.
Use the hicare app to find the problem. Maybe you find a solution.
PintasMan said:
Very strange.
Click to expand...
Click to collapse
What is?
PintasMan said:
Use the hicare app to find the problem. Maybe you find a solution.
Click to expand...
Click to collapse
I just ran all the automatic tests. Didn't find any problems.
I am getting crazy with this issue and also with ghost touches, i got the screen replaced at service centre, but still problem persist
---------- Post added at 11:03 PM ---------- Previous post was at 10:57 PM ----------
I am getting crazy with this issue and also with ghost touches, i got the screen replaced at service centre, but still problem persist
NolanBart said:
I have the same problem. But without solution yet.
Click to expand...
Click to collapse
Sell the Huawei and buy the Galaxy S10 Plus.
varcor said:
Sell the Huawei and buy the Galaxy S10 Plus.
Click to expand...
Click to collapse
thats exactly i am doing
Any other ideas?
Or maybe I just a defective phone? Could other owners of View 20 say if their phones are fine?
It's not a fault... The sensor is on the top of the device instead of the front/screen so it happens... Poor design choice that's all.
Same problem noticed since day 1, found also no solution yet.
very disappointing.
ngagephone said:
It's not a fault... The sensor is on the top of the device instead of the front/screen so it happens... Poor design choice that's all.
Click to expand...
Click to collapse
Yeah, except it's not pointed upwards, it's pointed at a roughly 45 degree angle, so it should still work more or less fine. Maybe less fine than forward-facing sensor but still ok. And I doubt that thousands (millions?) of people who bought that phone experience the same problems and no one has mentioned it yet.
I'm on the second view 20... Sent first one back as I didn't like the warmish tint on the screen... Second one has a much cooler tone... Both do this with calls and my brother also has a view 20 and he has the same issue... Mine was from Amazon and he got his from carphone warehouse.

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