Develop Bugs

Contact picture Google/Facbook problem

Before I got my desire I sorted out my Google contact just right and added lovely edited pictures, mostly from Facebook. They all synced fine. However, after linking said contacts with Facebook it uses that picture instead. Some people have awful pictures, so I click the link on the top right of the contact, and then click the picture on the left and select the Google picture.
Job done, or so I thought. It then later reverts to Facebook. Does anyone else have this problem? Any fixes?

I have no fix for this but if anyone also knows how to only sync specific Facebook contacts and get rid of others that I don't want clustering up my phone that would also be great

This is one thing that I hate Android and Google.
Why can't they implement a good way, crisp and nice contact photo?
Look at Google Contacts from GMail, the photo contact is bloody ugly in terms of image quality. And the resolution is small.
I just cannot believe this, that after 2 - 3 years, the Android google contacts is awful.
I am proudly show Android to people, make them say "Wow" ... but I shamely hide showing them the contact photo. When I got a call, the photo is damn blurry.
Is this a storage issue? No!
Network speed issue when syncing over the air? Probably! But why not add a way to select custom picture from phone and mark it to be NOT OVERIDDEN when [email protected]
And what's that automatic contacts addition on GMail! Duplicate contacts!
Then came HTC trying to do Facebook integration and whatnot, bloody mess up with linking contact, photo not shown.
I spent some hours to sort this out, and finally gave up. I accept that this is one of the weakness of Android ... contact photo is awful.
People screamed already since long ago, but no fix from Google.

lumpaywk said:
I have no fix for this but if anyone also knows how to only sync specific Facebook contacts and get rid of others that I don't want clustering up my phone that would also be great
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That is another issue with this Facebook intergration. I don't need all the people on FB on some of the phones contact list.
I have a fix of sorts for the contact pictures. Goto the Facebook sync settings, and uncheck 'Sync contacts'. Syncing Facebook no longer changes contact pictures! Not sure how it will effect Facebook once new people are added though.

Philosoma said:
That is another issue with this Facebook intergration. I don't need all the people on FB on some of the phones contact list.
I have a fix of sorts for the contact pictures. Goto the Facebook sync settings, and uncheck 'Sync contacts'. Syncing Facebook no longer changes contact pictures! Not sure how it will effect Facebook once new people are added though.
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Where is Facebook sync settings?

setspeed said:
Where is Facebook sync settings?
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Click to collapse
Settings, Accounts & Sync, Facebook for HTC Sense

I think the low res photo problem is an HTC dialer problem. the contact photos looked fine on my Milestone.

i have the same issue, everytime i sync with my pc it changes the contactpicture to the one from facebook.
i have automatic sync deactivated. so after every sync with my pc, i have to set all the pictures again, and i get tired of if.
no solution for that problem? i dont know why they let you choose a picture, and after a sync its overwriting your setting again. it should be somehow protected, after a manual set of the picture.
i am very new to android, so maybe somebody else knows.

my pics have been fine i think that the facebook intergration is a usefull feature but when u click the pic choose phone instead of the other options

Facebook contacts with numbers showing

Hey all,
Just received my Desire and loving it. My only issue so far is that even though I've selected in the People app only to display Google contacts there seems to still be Facebook contacts appearing, albeit only the ones who have entered phone numbers into their Facebook profile.
This causes duplicate entries for the same person in messaging apps (default and Handcent) and in the People app it seems to prefer to show the Facebook contact details rather than the Google ones.
Any ideas?
Thanks
Russ

I have exactly the same problem

are those the contacts that are LINKED to facebook contacts, but not actually facebook contacts?
oh, and you will get du0plicates appearing in third party apps. all that unticking them in people does is hide them in that app. the rest can still see them.

Yes, the linking has happened automatically, unfortunately it doesn't stop the contact showing up twice. For example, I have a friend Hailei, she has an entry in my google contacts with her phone number, this contact is linked to her facebook profile on which she has a fake contact number.
If I create an SMS and type in Hailei as the recipient I get presented with both the real number and her fake facebook number and there's no way to stop this happening. This happens with the standard Messaging app or with Handcent.

in the sms you will get that, yes.
like i said, just because you have hidden the facebook contacts in people, it does NOT hide them in any other application, as they are still downloaded to the phone.
the only way to get rid of the duplicates is to sing out of facebook for HTC sense. not ideal, but hopefuuly it'll get fixed later as it's not an ideal way for it to work.

this is far from ideal esp if numbers match sat tmobiles ie every time they send me a text it date it'd from a contact and my fiancee is then why they sending you texts and I have to show her to prove it. we need to pressure HTC on this to get a fix or at least the ability to delete them from the phones address book. also a side question if anyone knows a way to link the phone button to the people app so o get that come up instead it would be great ie remaping it or something
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Anybody know anyone with a Nexus One to confirm if this is an Android 2.1 issue or a HTC Sense on 2.1 issue?

It would be nice if you could import the facebook contacts one at a time into your phonebook, not just as a whole.
I was lucky and found out the whole facebook thing as soon as I started my phone, managed to delete my whole contacts, uncheck the facebook contact sync and start again. No more pointless numbers from people I would never want to phone anymore, but means I can't get pictures up for my contacts.

Handcent SMS now has an option to hide social network contacts, although I don't actually have access to that option, it's in the release notes for the latest version which I have but the option in Settings doesn't appear, I'm not alone on this so must be a bug, hopefully quickly fixed and that puts an end to my problems!

roakes said:
Anybody know anyone with a Nexus One to confirm if this is an Android 2.1 issue or a HTC Sense on 2.1 issue?
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Syncing Facebook contacts into phonebook is actually a Sense function, i.e. part of the HTC's "People" program.

Yeah, agreed: this is an annoying issue... Just because I want to get Facebook photos for my contacts and their status update does not mean I want ALL their details of EVERY Facebook friend being stored on my phone as a contact.
Even more problematic is how Sense handles phone numbers... It will pull phone numbers from Facebook and (seemingly randomly) may overwrite your setting for their phone number.
Example:
For contact "Bob", you set his phone number as +447900000, however, Bob has his Facebook phone number set as 447900000 (notice how the + is missing, because Bob doesn't know that you need the + there and anyway, who cares, it's only Facebook!)
Well, when Sense syncs the phone numbers, it may very well overwrite Bob's correct phone number (with the + prefix) with his Facebook phone number (which you will be unable to successfully dial)... and there is no way to turn this off without disabling the whole Facebook syncing functionality...
Very annoying!

Yup couldn't agree more. I did a reset like 5 mins after starting the phone, just because I didn't want to see the facebook armada on the list. While yes I did aggree to friend requests from my students ... I don't want to have all 200 of them as contacts in the phone prog ...

[jon] said:
Yeah, agreed: this is an annoying issue... Just because I want to get Facebook photos for my contacts and their status update does not mean I want ALL their details of EVERY Facebook friend being stored on my phone as a contact.
Even more problematic is how Sense handles phone numbers... It will pull phone numbers from Facebook and (seemingly randomly) may overwrite your setting for their phone number.
Example:
For contact "Bob", you set his phone number as +447900000, however, Bob has his Facebook phone number set as 447900000 (notice how the + is missing, because Bob doesn't know that you need the + there and anyway, who cares, it's only Facebook!)
Well, when Sense syncs the phone numbers, it may very well overwrite Bob's correct phone number (with the + prefix) with his Facebook phone number (which you will be unable to successfully dial)... and there is no way to turn this off without disabling the whole Facebook syncing functionality...
Very annoying!
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Click to collapse
yes this is a massive problem for me. is there any solution?

callummc said:
yes this is a massive problem for me. is there any solution?
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Click to collapse
OK so this is what I did, but I have no idea whether it will work for you. I had a specific contact who I simply couldn't dial so I tried to find a solution.
NOTE: This does NOT solve the problem for all contacts, but read on and it may help...
First thing I did was go into my Google Contacts on my computer and deleted all the Facebook metadata in the "notes" section for each contact (as this was already pulled over from my HTC Hero tagging, and it seemed to have a different format.) << so if you are migrating from an older HTC Sense handset, then this may help you but WARNING: this will take a long time to do for each contact, and you will then need to re-associate every contact.
Next thing was to delete all the contact info off my device which you can do by going to Manage Applications > Contacts Storage and delete all the stored info.
Now go to sync settings and hit "Sync All" (or whatever it's called), or just wait and your phone will automatically re-download all of your contacts.
Now... some contacts will automatically get linked to their respective Facebook accounts and some will need to be set manually (I have no idea why they can't ALL be linked automatically, it seems kind of random...)
Anyway, what I have now found is that:
- Any contacts who were linked automatically: my settings override the Facebook settings
- Any contacts who were linked manually: Facebook settings override my settings
Either way, this is incredibly annoying and I think that HTC really do need to provide 2 extra options:
1. To not download ALL Facebook contacts, only to fetch additional attributes for existing contacts
and:
2. To give us greater control over what these attributes are (i.e. I do NOT want all of my contacts random/invalid phone numbers being imported to my device and cluttering everything up, just because I want their image & wall updates...)

I think you have to LINK the person.
I had the same, but when I LINKED the two 'names', it became one. I could choose which name I wanted to use, the Facebook name or the Google entry name.
You told in a previous post that the LINK was automatically done. This is not true. It only suggests, but you have to confirm by clicking the broken chain behind the name. Then it becomes a chain and the two entries becomes one.
I hoped this helps ya all.

I realised mine wasn't automatic, it was just already linked from when I had my Hero, I forgot it stores the link on your google contacts

Workaround:
Not ideal but fixes problematic phonnumber
When you have linked your gmail contact with fb account
Edit your gmail account and add any number as that persons phone.
Now you should see 2 numbers from that person.
Chosse that fake number as primary number.
Now edit gmail contact again and edit fake number with real one.
It will override fb number if it is in wrong format
Not ideal but at least you have proper number for that person

Using Sense 2.0 here.
Apart from the sms number suggestion thing (i can live with it, but is annoying...)
The real problem is that every facebook contact that has a phone number is synced without the + in the area code. This makes all contacts undialable!!! I checked that on facebook via browser the numbers are correct (they are without area code)!
We really need a solution for this problem, a solution that isn't disable facebook people sync (i want to keep photos etc.)

Facebook contact pic updating

I can't seem to get facebook contact pictures to update in the people/contacts app. The facebook pictures populated in contacts when first setup, but loads of my contacts have updated their facebook profile pics since and they just won't update on my Desire no matter what I do. I've sync'd, removed facebook, relinked contacts etc no joy. Anyone know how to make this update?

waterworth said:
I can't seem to get facebook contact pictures to update in the people/contacts app. The facebook pictures populated in contacts when first setup, but loads of my contacts have updated their facebook profile pics since and they just won't update on my Desire no matter what I do. I've sync'd, removed facebook, relinked contacts etc no joy. Anyone know how to make this update?
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I am having the same problem. Anyone able to help?

Same here only way I can update is deleting the sync and re syncing.
Sent from my HTC Desire using XDA App

This is well documented on here guys as something that needs fixing. The only way to get the pics updated is to remove your facebook account and then re-add it.
Various people I beleive have aready emailed HTC (including myself) about this problem.

I have the exact same issue though about 2 weeks ago I noticed one of my contacts pictures had updated on my phone without me doing anything but it was only the 1 from what I can see and don't know what makes that one different from the rest
Sent from my HTC Desire using XDA App

I tried it and removed the FB account and also the FB app but after adding them back it won't load any FB contacts at all!!
The app works fine and the account show like it syncs but in contacts when i choose which ones to show it just says: facebook (0)
What gives?

[Q] Facebook contacts added to phone

Hi,
I've got an issue, not a massive one but it bugs me nonetheless.
Currently, when I tap the Phone button from the home screen it brings up a list which shows my recent call list, if I scroll down I get a long list of all my contacts. The thing I find annoying is that the long list includes all of my Facebook "friends" that have a telephone number listed.
What I would like is for this list to only contain my contacts (copied over from my SIM), and for the ones that are linked to a Facebook account, to have their status etc updated. I do not want my random Facebook "friends" to be in the list.
The most recent thing I've done to try and solve this issue is to go into the Facebook app on the phone and change the 'Sync Contacts' settings (Menu-> Settings) to 'Don't sync'. I then went into (phone) Settings-> Applications-> Manage Applications-> All (tab)-> Contacts storage-> Clear Data. I then copied my contacts back over from the SIM. (I've also tried the 'Sync with existing contacts' option as well)
All was well for a while, my contacts linked up again and I got facebook details for my contacts when calling them. However I noticed to my annoyance that my Phone list now contains my facebook contacts again!
I notice under Settings->Accounts and Sync I have two (removable) Facebook accounts, one is Facebook, the other is Facebook for HTC Sense. Does anyone know if it would help to remove either of these accounts?
Can anyone help me find a way to solve this issue (preferably without extra software or going through the People menu)?
Any help would be appreciated,
Thanks,
Grim.

I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!

jbrizz said:
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
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Hi JBrizz thanks for your reply.
I didn't think of logging into the facebook website to disable anything. I'll give that a try.
In the meantime I've fiddled about with the accounts in 'Accounts and Sync'. I've tried deleting both the Facebook and Facebook for HTC Sense accounts.
After deleting both I went into the Facebook app and signed in, which recreates the account in Accounts and Sync. I set the sync options in the app to not sync any contacts. I waited around for a while and no extra contacts (from Facebook) appeared in my Phone list.
I then went into the Facebook app and changed the sync settings to 'sync with existing contacts' - which I assumed should only sync the data for the people currently in my phone book? Anyway after a few minutes I checked an all of my Facebook friends were now in my Phone list AGAIN
I started from fresh again and tried a similar thing with the other Facebook for HTC Sense account - I had to recreate this in the Accounts and Sync settings screen.
Again after a few minutes all my Facebook friends where there on my Phone list
Maybe this functionality isn't available with this phone / app?
Anyone else have any ideas?

It is a google problem, not a HTC problem.
The HTC app is doing what it should be doing. If you go to the people app, click on your contact (far left) and then menu -> view you can see the facebook option is unchecked.
However the Phone dialer (google product) just syncs everything.
There is a issue no for this, 10618 @
code.google.com/p/android/issues/detail?id=10618&can=5&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
(unfortunately I can't post links as I am a newbie!!)
Best thing to do is you guys reply and make this defect more and more noticeable.

I've posted on the google issue site, cheers for the link!

[Q] People App & Facebook Sync

Hey guys,
Is anyone else experiencing Facebook status updates not automatically updating within the People app?
I'm displaying my Google Contacts but have linked the contacts with their FB profile within the app. It shows a status update they've made but doesnt update anymore to their latest status.
This seems to have only cropped up since I did a factory reset on the HOX.
I've gone through Accounts & Sync & manually sync'd but no change.
Trivial issue I know, but just wanted to know if anyone else experiencing the same?

Super Saiyan said:
Hey guys,
Is anyone else experiencing Facebook status updates not automatically updating within the People app?
I'm displaying my Google Contacts but have linked the contacts with their FB profile within the app. It shows a status update they've made but doesnt update anymore to their latest status.
This seems to have only cropped up since I did a factory reset on the HOX.
I've gone through Accounts & Sync & manually sync'd but no change.
Trivial issue I know, but just wanted to know if anyone else experiencing the same?
Click to expand...
Click to collapse
Yes. I have the same setup as you it seems. Just done a hard reset due to other reasons and tried from the stock FB app and then via the latest FB app with no luck - some feeds/updates are not updating,
I'm experiencing a lot of frustration with FB and syncing. The sync works ok after some manual linking and I receive updated photo's for most of my contacts however, what I don't like is, if you have any of the two sync options selected when you create the FB sync account ('sync all' or sync with existing contacts') then ALL your facebook contacts appear in your phone list/dialler and messages drop down, regardless if you have FB shown as an active/viewable account under 'People' or not. The only way to get rid of this it seems is to delete the FB app or use a Android dialler (which has the ability to filter which accounts/contacts you can see) instead of the HTC dialler.
To me this isetup is frustrating and I cannot seem to find a simple workaround. Someone did mention on another forum to uninstall the FB app, clear the app data/cache then reinstall the app selecting 'don't sync' and then use a third party app to get the photos, such as SyncMyPix however this obviously won't sync the updates/feeds that some people like.
For the time being I am not going to be syncing FB contacts until I find a workaround.

You can buy HaxSync off the play store if you want to sync your Facebook account with your contacts

OriginalFire said:
You can buy HaxSync off the play store if you want to sync your Facebook account with your contacts
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Appreciate you can get alternative 3rd party apps however this shouldn't be required. The Facebook/Google integration needs to be a lot sleeker so there isn't a need to download and use additional apps...

It used to be a lot sleeker but I think google & facebook had an argument over data rights and google just stopped syncing data with facebook.