[Q] Phone not activated after activating - Droid Incredible Q&A, Help & Troubleshooting

Hi! I just rooted and installed CM7 (stable) onto the Incredible. I tried activating the phone via the onscreen activate button and also by dialing #228, but after it says its been "activated" and to wait for at least 15 minutes to go into effect, it still isn't activated. then when i try to use the phone it tells me something BS about connecting to an operator to make a collect call.
i THINK i need to manually program and activate the phone, but i'm not getting an clear instructions on how to do it properly. can anyone here help me with this please? thanks for your time. cheers...

I would go back to the stock Rom to activate.
Sent from my ADR6300 using XDA App

nick2k said:
Hi! I just rooted and installed CM7 (stable) onto the Incredible. I tried activating the phone via the onscreen activate button and also by dialing #228, but after it says its been "activated" and to wait for at least 15 minutes to go into effect, it still isn't activated. then when i try to use the phone it tells me something BS about connecting to an operator to make a collect call.
i THINK i need to manually program and activate the phone, but i'm not getting an clear instructions on how to do it properly. can anyone here help me with this please? thanks for your time. cheers...
Click to expand...
Click to collapse
Reboot the phone and try again. Press *228 on the dial pad, then option 1 to reprogram and enable 3G. Although it says it takes 15 minutes, it should work instantaneously. At least, this method worked for me. Good luck.

Certain that you are entering the right credentials for the google account tied to the device?
Sent from my ADR6300 using XDA Premium App

ithrewitontheground said:
I would go back to the stock Rom to activate.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
if i go back to the stock rom and activate it (assuming it worked), what happens when i flash CM7 back onto the phone? does it still retain its activation? or will the "activated status" go away because i wiped the data/dalvik/cache?

Activation shouldn't go away unless you deactivate the phone through verizon. I've flashed different ROMs and I don't have to reactivate my phone.

cool. i'll figure out how to revert back to stock tonight. i hope there's a "how to". thanks.

Download this:
http://dougpiston.com/files/RUU/bui...and-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip
Rename it so it's just "PB31IMG.zip" (make sure your file extensions are un-hidden, so you don't inadvertently name it to "PB31IMG.zip.zip"), and make sure your SD card is FAT32.
Now boot into HBoot, and it should detect the file automatically after a few seconds and ask if you would like to apply the update. Press Vol-Up for Yes. Let it flash.

awesome. thanks! i'll give it shot tonight when i leave work.

still no dice
well... tonight i installed the stock image. i'm still getting the "please hold while we transfer your call to an external operator" after activating (whether it be via online or *228). i noticed that there wasn't even an option to activate via on-screen after installing the stock software, with the CM7 ROM it would show an activate button after rebooting.
a few minutes ago i just reflashed S-ON and reflashed the stock image. it's still doing the same thing. something is up with the phone i guess. beyond my know-how and capabilities. the main reason i put S-ON back is so the phone can be sent back to Verizon. i'm thinking its gotta be a hardware issue if i've done everything you guys have suggested.
thanks anyways, guys. its not my phone, but a friend that i was trying to do this for. makes me glad i'm with another carrier where instead of activating, i just need my SIM card. hopefully i'll have better luck with the replacement they send.

Has he talked to Verizon about the problem? A similar thing happened to me with a phone that's ESN wasn't clear (ebay - ended up getting refunded). The phone wasn't reported lost/stolen or anything?

the hasn't been reported lost/stolen. and the phone has been with the original owner.

Related

[Q] Houston We Have a Problem!!

Well it's not that serious but Im sure my wife is going to kill me if I dont get it fixed, lol. So Im not recieving all my txt messages. Im running GO SMS PRO and I also have Ghostly SMS to catch any txts that Im missing, funny thing, it only catches my VM messages? So any ideas, anyone have the same issues, any other SMS app I can try? This all started after I flashed a ROM way back, not sure which ROM it was. Help please, I really think my wife is going to kill me over this, either that or throw something heavy and hard at me.
This all started after I flashed a ROM way back, not sure which ROM it was.
Click to expand...
Click to collapse
If it started when you flashed a rom, then flash another one, or restore a backup.
markjc12 said:
Well it's not that serious but Im sure my wife is going to kill me if I dont get it fixed, lol. So Im not recieving all my txt messages. Im running GO SMS PRO and I also have Ghostly SMS to catch any txts that Im missing, funny thing, it only catches my VM messages? So any ideas, anyone have the same issues, any other SMS app I can try? This all started after I flashed a ROM way back, not sure which ROM it was. Help please, I really think my wife is going to kill me over this, either that or throw something heavy and hard at me.
Click to expand...
Click to collapse
At the very least, try going under Settings -> System Updates and update your PRL and Profile (that is, given you're currently running a Sprint-based ROM). If you're not, you're going to have to flash one.
Ok, so I dont have a backup of the ROM I was running before this all started. Im recovering flash-aholic, so Ive been through a few ROMS since it first started.
Im running Mik3D, is that a sprint based ROM?
markjc12 said:
Ok, so I dont have a backup of the ROM I was running before this all started. Im recovering flash-aholic, so Ive been through a few ROMS since it first started.
Im running Mik3D, is that a sprint based ROM?
Click to expand...
Click to collapse
The best way to check is to see if you have the option I referred to: Settings -> System Updates.
And yes, Mik3D is a Sprint-based ROM and has that option. Give it a try and see if your texts start working. The other option (if that doesn't work) is to reset your data profile and see if that helps.
markjc12 said:
Ok, so I dont have a backup of the ROM I was running before this all started. Im recovering flash-aholic, so Ive been through a few ROMS since it first started.
Im running Mik3D, is that a sprint based ROM?
Click to expand...
Click to collapse
Yes, you can update profile and PRL with mik3d...hope that helps..know my wife would be ticked if I messed her phone up
Sent from my evo 4g using xda premium
Ok, I did that, now I just have to wait for some txts to come through. Thanks for the help Captain, hopefully the first step works, if not, on to the next step. How would I reset my profile? Is that in the settings too? or do I have to do that via recovery?
indyjames said:
Yes, you can update profile and PRL with mik3d...hope that helps..know my wife would be ticked if I messed her phone up
Sent from my evo 4g using xda premium
Click to expand...
Click to collapse
it's my phone that's acting up, Im just not getting her txts. I know funny huh? I get most other txts but her's. lol now how does that look? "Sorry honey, I didnt get your txt, but I get just about everyone else txts" yea, she's going to kill me Im sure of it.
markjc12 said:
Ok, I did that, now I just have to wait for some txts to come through. Thanks for the help Captain, hopefully the first step works, if not, on to the next step. How would I reset my profile? Is that in the settings too? or do I have to do that via recovery?
Click to expand...
Click to collapse
You'll need to know your MSL (Master Subsidy Lock) code in order to reset your data profile. Downloading MSL Reader from the Market is the easiest way to get it. Do that first, give it Root permissions, and write down your MSL.
Then, you'll need to use EPST to access the phone's Data Profile information. Open the Phone Dialer, and press ##DATA# or (##3282#). A box should come up telling you it's initializing, and you should be prompted to choose either View Mode or Edit Mode. Choose Edit Mode. You'll then be prompted to input your MSL. Do that, and the Data Profile options should load. The first option should be "Data Profile". Press to open it, and information about your device will begin to load. Once it's done, press the Menu button, and choose "Restore". When the warning appears, tell it "Yes" you're sure, and it should tell you it's going to reboot in 10 seconds. Let it (or press the button to do it immediately). When the phone boots back up, it should start provisioning itself. If it doesn't, open the stock Web Browser ("Internet" in the app drawer) and it should then start automatically. If it STILL doesn't, go back to Settings -> System Updates and run the firmware update check, update PRL, and then Update Profile.
If you don't get your wife's texts then, I'd imagine the problem lies elsewhere. At that point, I'd say start from scratch. Using RA Recovery, wipe everything besides SD card, and reflash the ROM. That should get rid of any issues.
I apologize for the crudeness of my instructions, as I wrote them from memory.
markjc12 said:
it's my phone that's acting up, Im just not getting her txts. I know funny huh? I get most other txts but her's. lol now how does that look? "Sorry honey, I didnt get your txt, but I get just about everyone else txts" yea, she's going to kill me Im sure of it.
Click to expand...
Click to collapse
This is interesting to me - are you SURE the issue isn't with her phone? It's inconsistent that you'd only not get her texts.
If you've done all of the above and your still having issues, I'd have to say that you've successfully eliminated your device as the possible source of the problem, though I always use the stock app and have never had any such issues.
thanks for the all the help and ideas. Now comes the test of me getting all my txts. So far so good.

help bypass the activation

help guys, i did everything the procedure of bypassing the activation like: tap 4 corner, safe mode, cdma workshop, cancel the *228 upon calling on them and non of them work on me.
i'm here in philippines and verizon network provider is not here.
my phone is htc incredible, android 2.3.3 and just a stock rom no mod just a fresh stock rom.
thank you
Sent from my MT11i using Tapatalk
gaiger said:
help guys, i did everything the procedure of bypassing the activation like: tap 4 corner, safe mode, cdma workshop, cancel the *228 upon calling on them and non of them work on me.
i'm here in philippines and verizon network provider is not here.
my phone is htc incredible, android 2.3.3 and just a stock rom no mod just a fresh stock rom.
thank you
Sent from my MT11i using Tapatalk
Click to expand...
Click to collapse
If none of the other options work about your only other choice would be to try and root it and get s-off, then you could remove the activation from a rom zip and then flash it.
cmlusco said:
If none of the other options work about your only other choice would be to try and root it and get s-off, then you could remove the activation from a rom zip and then flash it.
Click to expand...
Click to collapse
can you give some information how to do that and what is s-off?
how can i remove the activation from rom zip and flash it?
and last how risky is this procedure?
thanks for responding my question
Sent from my MT11i using Tapatalk
did u cancel the *228 activation several times in a row? canceling once only will not work. you must cancel it like 3 or 4 times in a row.
i did it in several times not only 3 to 4 times i did it as many as i can but still doesn't bypass the activation.
many user out their have a same problem as mine and *228 cancel the call works for them, but in my case it doesn't :'(
Sent from my MT11i using Tapatalk
gaiger said:
can you give some information how to do that and what is s-off?
how can i remove the activation from rom zip and flash it?
and last how risky is this procedure?
thanks for responding my question
Sent from my MT11i using Tapatalk
Click to expand...
Click to collapse
If your on a gingerbread rom ie 2.3.* then this is the only known method to root and get s-off. http://forum.xda-developers.com/showthread.php?t=1306400 S-off turns off the bootloaders security and allows editing of system files and flashing things thru hboot like radios and different versions of hboot.
Dissabling the activation is fairly easy. It just requires a build.prop edit, either in a rom zip before flashing or on the rom you are currently on. This requires you to be rooted and s-off though. If you can get your self rooted come back here and i will tell you exactly how.
There is always some danger when modifying your phone from its factory intended state, however thousands do it every day without issues. Just go slow and read carefully, if you follow instructions you should have no issues.
cmlusco said:
If your on a gingerbread rom ie 2.3.* then this is the only known method to root and get s-off. http://forum.xda-developers.com/showthread.php?t=1306400 S-off turns off the bootloaders security and allows editing of system files and flashing things thru hboot like radios and different versions of hboot.
Dissabling the activation is fairly easy. It just requires a build.prop edit, either in a rom zip before flashing or on the rom you are currently on. This requires you to be rooted and s-off though. If you can get your self rooted come back here and i will tell you exactly how.
There is always some danger when modifying your phone from its factory intended state, however thousands do it every day without issues. Just go slow and read carefully, if you follow instructions you should have no issues.
Click to expand...
Click to collapse
Ok ill be back as soon as i've done on rooting and s-off my htc device
gaiger said:
help guys, i did everything the procedure of bypassing the activation like: tap 4 corner, safe mode, cdma workshop, cancel the *228 upon calling on them and non of them work on me.
i'm here in philippines and verizon network provider is not here.
my phone is htc incredible, android 2.3.3 and just a stock rom no mod just a fresh stock rom.
thank you
Sent from my MT11i using Tapatalk
Click to expand...
Click to collapse
Try these instructions carefully:
1. On the Welcome screen with the touch the android to begin icon, do the following:
2. Tap the top left corner of the screen then
3. Tap the top right corner of the screen then
4. Tap the bottom right corner of the screen ( just above the grey bar along the bottom with emergency dial and change language in it) then
5. Tap the bottom left corner of the screen ( just above the grey bar along the bottom with emergency dial and change language in it).
6. That’s it, should pop up the home screen shortly, if not retry. Remember not to drag your finger, simple tap top left, top right, bottom right, bottom left.
OR This:
When you see the screen that tells you to call to activate just hit call to activate end call, back activate again, end call and repeat 4 times and then it will bypass activation.
Let us know how it goes. Cheers...
ok i'm stuck
I follow what cmlusco say http://forum.xda-developers.com/showthread.php?t=1306400
and now i'm stuck on turning my usb debugging because i'm still stuck on activation screen.
is their other way to turn on the usb debugging?
gaiger said:
ok i'm stuck
I follow what cmlusco say http://forum.xda-developers.com/showthread.php?t=1306400
and now i'm stuck on turning my usb debugging because i'm still stuck on activation screen.
is their other way to turn on the usb debugging?
Click to expand...
Click to collapse
Crap i didnt even think about that. I dont think there is a way to turn it on without booting to the os.
I'm Doom!!!
Huhuhuh... if their is no way to enable the usb debugging i guest this is the end.
And yes i already enable the usb debugging in another way
here how it done. http://forum.xda-developers.com/showthread.php?t=1486529
1)when the phone calls to *228 tap contacts icon,right to the "end call"
2)try to add a new contact and enter facebook or other socialnet dialog.
phone asks you to enable wifi, do this and connect your wifi network
3)next hold the search button and (via voice search) search in google "market"
4)tap to the official market page, phone asks you about opening this page,choose market app.login in the google accounts,if you need.
5)search in market "usb debug" app. install it and tap "open' in the market app
6)enable usb debugging and enjoy)
thanks to ramazancik94
this is just accidentally
another way if you didn't downgrade to 2.2
1. call *228 and tap the contact on the right side of end call.
2. add contact and put any information.
3. try to connect it in facebook to prompt the setting window.
4. tap setting.
5. tap search softkey and type application.
6. finally you can enable usb debugging without any problem.
now what should i do cmlusco told me to change the build.prop before flashing so it will bypass the actication screen. but i don't know how to do it, please help me.
ohhh... by the way i already root, s-off and install cwm .
Thanks
gaiger said:
And yes i already enable the usb debugging in another way
here how it done. http://forum.xda-developers.com/showthread.php?t=1486529
1)when the phone calls to *228 tap contacts icon,right to the "end call"
2)try to add a new contact and enter facebook or other socialnet dialog.
phone asks you to enable wifi, do this and connect your wifi network
3)next hold the search button and (via voice search) search in google "market"
4)tap to the official market page, phone asks you about opening this page,choose market app.login in the google accounts,if you need.
5)search in market "usb debug" app. install it and tap "open' in the market app
6)enable usb debugging and enjoy)
thanks to ramazancik94
this is just accidentally
another way if you didn't downgrade to 2.2
1. call *228 and tap the contact on the right side of end call.
2. add contact and put any information.
3. try to connect it in facebook to prompt the setting window.
4. tap setting.
5. tap search softkey and type application.
6. finally you can enable usb debugging without any problem.
now what should i do cmlusco told me to change the build.prop before flashing so it will bypass the actication screen. but i don't know how to do it, please help me.
ohhh... by the way i already root, s-off and install cwm .
Thanks
Click to expand...
Click to collapse
Ok your probably going to hate me but the build.prop edit dosent work as i thought it did. I decided to try it my self before i took the time to write it out, and it does bypass setting up the phone (ie. google setup, location service setup), but not the ota programing as i had thought it did. Sorry
However now that your rooted have you tried flashing another rom and then see if you can use one of the tricks like 4 corners, access epst (##778), or call and hang up? The 4 corners trick, call and hang up, and selecting emergency call and typing ##778# choose edit mode and enter 000000, works on my rom, and on several other roms. Note it may not be ##778 on your rom, it could be ##data#, *#*#program#*#*, *#*#data#*#*, ##prog#, ##program#. I saw this which i have never seen before, turn the phone off then back on to get to the language select screen, press volume up, volume down, back, and search one at a time in quick succession
The only other way i know (and tested) to bypass it would be to rename /system/app/Phone.apk to Phone.apk.bak and then reboot. This will bypass ota programing. However by renaming the Phone.apk you can no lonher access EPST which you would need to enter your local carriers info.
You could also look in to QPST, a windows program that can be used to program a phone.
cmlusco said:
Ok your probably going to hate me but the build.prop edit dosent work as i thought it did. I decided to try it my self before i took the time to write it out, and it does bypass setting up the phone (ie. google setup, location service setup), but not the ota programing as i had thought it did. Sorry
However now that your rooted have you tried flashing another rom and then see if you can use one of the tricks like 4 corners, access epst (##778), or call and hang up? The 4 corners trick, call and hang up, and selecting emergency call and typing ##778# choose edit mode and enter 000000, works on my rom, and on several other roms. Note it may not be ##778 on your rom, it could be ##data#, *#*#program#*#*, *#*#data#*#*, ##prog#, ##program#. I saw this which i have never seen before, turn the phone off then back on to get to the language select screen, press volume up, volume down, back, and search one at a time in quick succession
The only other way i know (and tested) to bypass it would be to rename /system/app/Phone.apk to Phone.apk.bak and then reboot. This will bypass ota programing. However by renaming the Phone.apk you can no lonher access EPST which you would need to enter your local carriers info.
You could also look in to QPST, a windows program that can be used to program a phone.
Click to expand...
Click to collapse
Its ok sir cmlusco, you're really a great help for me. i just want to know what am i going to edit in EPST after i access it, and is QPST is cdma workshop.
Sent from my MT11i using Tapatalk
gaiger said:
Its ok sir cmlusco, you're really a great help for me. i just want to know what am i going to edit in EPST after i access it, and is QPST is cdma workshop.
Sent from my MT11i using Tapatalk
Click to expand...
Click to collapse
Are you trying to activate it on a local network? If so you need to enter that carriers info in epst, you need to get that info from them.
If your just trying to use it as a mp3 player etc with no service, just change everything in nam settings to zeros. If it says 0004564 change it to 0000000.
Qpst and cdma workshop are similar type programs, but not the same program. Im not very familiar with cdma workshop and if it would work or not.
cmlusco said:
Are you trying to activate it on a local network? If so you need to enter that carriers info in epst, you need to get that info from them.
If your just trying to use it as a mp3 player etc with no service, just change everything in nam settings to zeros. If it says 0004564 change it to 0000000.
Qpst and cdma workshop are similar type programs, but not the same program. Im not very familiar with cdma workshop and if it would work or not.
Click to expand...
Click to collapse
thank you sir im going to use my phone as mp3, picture taking, video recording and gaming. Because i can't use verizon carrier, there's no verizon carrier here in philippines. Thanks a lot sir cmlusco you are really a great help for me
gaiger said:
thank you sir im going to use my phone as mp3, picture taking, video recording and gaming. Because i can't use verizon carrier, there's no verizon carrier here in philippines. Thanks a lot sir cmlusco you are really a great help for me
Click to expand...
Click to collapse
Here is some info on what exactly to change. http://forum.xda-developers.com/showthread.php?t=1475303

[Q] Volume Down + Power = no bootloading screen?

Sprint Evo 4g Supersonic will not load my boot screen. Im not sure what is going on I do know that one of my phones is stock and the other is a rooted phone. What the hell is going on. Im not a noob to root FYI. I build gaming rigs and other computer related issues I can solve fairly easy. However, this is getting under my skin because I want to UNROOT so i can activate service on the one phone and then Root it again back to where I had it. The other phone that is Stock RUU sprint is having the same issue. For the love of God I just want to be able to unlock my stock and root! Awaiting a sound answer to my question and I do hope I posted this in the right catagory of the forums because I saw nothing of this issue for Supersonic RUU EVO 4G. Thanks!
So holding power and volume down at startup doesnt bring up the bootloader screen correct?
I know this may sound obvious, but power off the phone, pull out the battery, put it back in, then try again.
Did you make sure that Fastboot was disabled in your phone's Settings? Cuz that will keep it from booting into your bootloader
Sent from my EVO using xda app-developers app
You don't need to unroot to activate a phone.
Thanks for the suggestions I already had it off fastboot and I took the battery out and swapped with another one and it worked fine after. Its been a while since I messed with my phones technically.
Captain_Throwback said:
You don't need to unroot to activate a phone.
Click to expand...
Click to collapse
Captain,
other then the obvious "thanks" Sprint is the one that messed my rooted phones network when changing phone numbers. if I remember correctly its stuck on "Hands Free Activation" continually having the icon circle and "contacting the network" times out and I get code 1012. I can cancel this and use the phone just no service. I went back to a stock rom to do this in order to add a line and switch numbers on both evo 4g supersonics. the rooted failed connection and sprint stock is now my phone. I am going to root this one since it has hboot 2.16 but I have to downgrade windows 8 to 7 ultimate first. NOTHING is compatible with that OS... yet anyways. I will check out your methods as well. I was looking for a forum that would be able to explaine how to activate a rooted phone. Ill get back to you if I have an issue! Thanks
Sent from my PC36100 using xda app-developers app
Capt. Throwback,
If you wouldn't mind please email me specifically how to bring my phone in. Unless OTA ROOT APP works I need to know in order to restore the phone to its line. In forum mail is ok to reach me at. Thanks.
Sent from my PC36100 using xda app-developers app
No Bootloader Screen
DB13 said:
Did you make sure that Fastboot was disabled in your phone's Settings? Cuz that will keep it from booting into your bootloader
Click to expand...
Click to collapse
I have the same problem with being unable to bring up the Bootloader Screen.
So I tried to follow your advice, but I don't see how to disable Fastboot.
I don't know how it was enabled in the first place. I certainly was smart enough to do it.
I went to 'Settings' but see nothing related to Fastboot. Where can it be found?
If this is a common problem, wouldn't it be a good idea to address it in the instructions?
hsfrey said:
I have the same problem with being unable to bring up the Bootloader Screen.
So I tried to follow your advice, but I don't see how to disable Fastboot.
I don't know how it was enabled in the first place. I certainly was smart enough to do it.
I went to 'Settings' but see nothing related to Fastboot. Where can it be found?
If this is a common problem, wouldn't it be a good idea to address it in the instructions?
Click to expand...
Click to collapse
Usually, it is in menu/settings/apps depending on what rom you are on.
I'm on Decks Reloaded and I think it is disabled by default, therefore, no option to enable it.

[Q] Help?

I flashed my evo 4g with nitrous rom 1.6.3. It worked great for two days then I got error 67 code. I tried to update profile,had no luck. Now I went to try and get back to recovery mode to reflash but it wont let me the phone just restarts. any ideas to get back to recovery mode?
Try reflashing ur recovery
" Not everything you read on the internet is true."........................ So wait, are you saying there aren't any sexy, single ladies in my area wanting to talk to me?
still lost
I tried using Unrevoked it says cant root firmware is to new. I cant get into hboot menu. Phone turns on when I press power and volume down. Any other ideas or am I doing something wrong?
tallica942 said:
I tried using Unrevoked it says cant root firmware is to new. I cant get into hboot menu. Phone turns on when I press power and volume down. Any other ideas or am I doing something wrong?
Click to expand...
Click to collapse
You don't flash the recovery by using Unrevoked, because if you even try, it would be like re-rooting, which can lead to some serious issues. You need to get into HBOOT and flash something like this: http://forum.xda-developers.com/showthread.php?t=1661543
When you say the phone "turns on", does it boot into the ROM? The combination of buttons you are holding should take you to HBOOT...
found it
tallica942 said:
I tried using Unrevoked it says cant root firmware is to new. I cant get into hboot menu. Phone turns on when I press power and volume down. Any other ideas or am I doing something wrong?
Click to expand...
Click to collapse
I found it. You have to power down and select reboot then recovery. I reflashed everything is good except I still get an error 67.
error 67
tallica942 said:
I found it. You have to power down and select reboot then recovery. I reflashed everything is good except I still get an error 67.
Click to expand...
Click to collapse
Do I have to contact sprint about error 67 code (unable to establish wireless data connection)? I tried Updating profile and PRL, wouldnt take an update.
tallica942 said:
Do I have to contact sprint about error 67 code (unable to establish wireless data connection)? I tried Updating profile and PRL, wouldnt take an update.
Click to expand...
Click to collapse
You said the error happened two days after you flashed that ROM... Do you have an unlimited data plan? Were you using the tether and/or other networking services excessively? And please expand more on "wouldn't take an update", screenshots and your current PRL/profile would be somewhat helpful.
RC1024 said:
For error 67, and this applies to most sprint phones that use Vision, Powervision, EVDO, Etc. Error 67 indicates that the username or password stored in your phone is incorrect. this condition is very rarely related to the coverage in an area, usually occurs after recent device swap, or attempting to use modem/hotspot while your account does not have a valid modem/hotspot plan.
Before going through too much effort, you should power your phone off, then back on, update your profile (this varies by model support.sprint.com has guides for most phones) and determine that the feature that you are attempting to use should work ( for example to use hotspot, you must be subscribed to hotspot. to use phone's web browser the web service should not be blocked, Etc.)
Click to expand...
Click to collapse
Update: Have you ever considered doing a nandroid backup, then reverting to a purely stock ROM to restore your PRL? That may very well be the answer...
now I've done it
Lacedaemon said:
You said the error happened two days after you flashed that ROM... Do you have an unlimited data plan? Were you using the tether and/or other networking services excessively? And please expand more on "wouldn't take an update", screenshots and your current PRL/profile would be somewhat helpful.
Update: Have you ever considered doing a nandroid backup, then reverting to a purely stock ROM to restore your PRL? That may very well be the answer...
Click to expand...
Click to collapse
Before I read your last post, I used titanium backup and only restored my contact list. It prompted me to reboot after the restore, so I did. Now all I have is a white screen that says htc evo 4g on it. Pulled battery two times----it cant get past evo 4g screen. Thanks for your help---any suggestions?
tallica942 said:
Before I read your last post, I used titanium backup and only restored my contact list. It prompted me to reboot after the restore, so I did. Now all I have is a white screen that says htc evo 4g on it. Pulled battery two times----it cant get past evo 4g screen. Thanks for your help---any suggestions?
Click to expand...
Click to collapse
I'm assuming you were on an aosp ROM, coming to a sense ROM. When you restore data back (as in 4.0.4 --> 2.3.5) it causes problems.
Sent from my SPH-L710 using xda premium
anything I can do?
death-by-soap said:
I'm assuming you were on an aosp ROM, coming to a sense ROM. When you restore data back (as in 4.0.4 --> 2.3.5) it causes problems.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Is the phone junk? anyway to get to recovery.
tallica942 said:
Is the phone junk? anyway to get to recovery.
Click to expand...
Click to collapse
Power off the phone, then hold the power button and the volume down button together; this should bring you to HBOOT. Once inside HBOOT, you should be able to select "Recovery" from the list of options.

Incoming calls cannot be answered or never make it to my phone.

Rooted Sprint Galaxy S6 on Lollipop 5.1.1 with Teamwin recovery
http://tiribulus.net/pix/Phone/1.png
http://tiribulus.net/pix/Phone/2.png
Sporadically lags a bit everywhere, but I cannot receive incoming calls. I use another phone to test and it rings on the calling phone several times, goes to my voicemail and THEN rings on my phone and of course can't be answered. It just hangs there all greyed out until I hang up and takes like 20 seconds for the phone app to disappear. Other times it doesn't even ring at all on my phone. I can make outgoing calls.
The Sprint support guy took me through re-provisioning the phone with some dial pad codes, he did something to the SIM card too , I've uninstalled Drupe (which has been great) and reinstalled it. Tried both when on and off the phone. No difference
Wiped both the cache partition and the davlik cache.
This started a couple days ago when the phone rebooted ITSELF without my touching it and then booted back up into an error that said "Unfortunately, NetworkSystemProvider has stopped.". Couldn't do anything. Tapping OK made it go away for half a second and it was back. A friend of mine managed to get some Sprint specific thing either disabled or yanked and the error went away. Everything seemed to be fine. I'm not sure when the phone issue started exactly or even if it's related to that situation or not. I just noticed today that someone was calling me and I couldn't answer. (I do most of my communications online and don't get that many phone calls, but the ones I do get are very important)
Oh yeah, I reseated the SIM after an error saying there wasn't one after the Sprint guy sent some info to it and that went away.
i am at total loss here. The Sprint guy of course wants to wipe the phone. That would be a monstrous drag for all the reasons you guys already know for a phone that has been working great for over a year like it is.
Please be my new hero and tell me what to do if anybody knows. I have good PC skills and SOME with Android, but this is beyond me.
Thank you SO much.
It also keeps re-sending me old txts
The Sprint store gave me a new SIM card and that didn't fix it either. Restoring a TWRP full image restore from April didn't fix it. A factory wipe in Teamwin recovery didn't fix it. Same exact symptoms no matter what I do.
Ring ring ring ring ring on the calling phone, it finally rings on mine, but is already in voicemail on the calling phone. Once in a GREAT while it will ring just a bit earlier on mine and it will flutter between being greyed out on the answer screen (all the options like speaker etc) and eventually connect the call after a second or two. Nobody I can find has ever seen anything like this. This S6 was working absolutely flawlessly for well over a year.
It also appears I am not usually getting incoming txt messages either, but I am getting only certain old ones repeatedly. Sometimes old voicemails too. It's almost more like it's a remote server issue somewhere.
I hate to say it, but it sounds like your phone is failing and will need to be replaced. But before you do that, here is a relatively easy thing to try:
Go here http://forum.xda-developers.com/spr...uide-links-files-update-root-restore-t3366862
Using Odin, flash the latest firmware. You are at 5.11, the latest is 6.01. That will restore you to stock OS, take away root and TWRP, but you'll be able to restore those. You shouldn't have any data loss.
Once that is done, go to Settings and System Update and then Update PRL and Profile. See if that solves it. If it does, you can quickly Root and Recovery again.
Good luck!
koop1955 said:
I hate to say it, but it sounds like your phone is failing and will need to be replaced. But before you do that, here is a relatively easy thing to try:
Go here http://forum.xda-developers.com/spr...uide-links-files-update-root-restore-t3366862
Using Odin, flash the latest firmware. You are at 5.11, the latest is 6.01. That will restore you to stock OS, take away root and TWRP, but you'll be able to restore those. You shouldn't have any data loss.
Once that is done, go to Settings and System Update and then Update PRL and Profile. See if that solves it. If it does, you can quickly Root and Recovery again.
Good luck!
Click to expand...
Click to collapse
Thank you.
How do I prepare the phone for the new image if I have Teamwin installed?
Tiribulus said:
Thank you.
How do I prepare the phone for the new image if I have Teamwin installed?
Click to expand...
Click to collapse
TWRP (or Teamwin if you like) won't be an issue. Download Odin on your PC, download the zipped TAR file in the first post of my link. Extract the .MD5 in the zip to the same directory as Odin (you don't really have to, this is just convenient. Install the latest Samsung drivers to your PC, make sure that your computer recognizes the phone. Put the phone into Download mode. (Hold the Volume Down, Home and Power buttons at the same time.) Plug the phone into your computer. If the com light lights up in Odin, you are good to go. Flash the TAR using the AP slot in Odin.
This sounds like a lot, but it is easier to do than for me to tell you. But WAIT! In my linked post, there is a video that will walk you through it all!
https://www.youtube.com/watch?v=tv0BnfpNxEs
How easy is that? The only thing that Tim says that is no longer true is that data won't be wiped by default.
OOPS WROTE THIS BEFORE I SAW YOU REPLIED LEMME LOOK
I'm sorry man. I'm actually a seasoned PC support guy. I know I'm being a pain. I don't have muich experience with these phones though and it's been 14 months since I flashed this one. I don't know what most of that means over there.
I don't have the regular recovery. I have Teamwin. There IS an ADB side load function in there. Is that what I use in place of the regular download mode? If so, won't that leave Teamwion on the phone since that's what I'm using? Sprint won't give me another one while it's on there.
How do I know if Odin is seeing the phone? It doesn't appear to act like it knows my phone is attached to the computer. Does it have to be in download mode that I'm trying to find out how to get into here
Forgive my abject ignorance please.
koop1955 said:
Put the phone into Download mode. (Hold the Volume Down, Home and Power buttons at the same time.).
Click to expand...
Click to collapse
Here is where I'm lost. Holding the three buttons does not give me an option for download that I can find. It puts me in the Teamwin interface.
Tiribulus said:
Here is where I'm lost. Holding the three buttons does not give me an option for download that I can find. It puts me in the Teamwin interface.
Click to expand...
Click to collapse
Could you be holding the Volume Up button, not the Volume Down button by mistake?
Doesn't matter. If you are in TWRP and you select "Reboot" one of the options should be Download. That will do the same thing for you.
You can also install something like this (if you are rooted) https://play.google.com/store/apps/details?id=com.jc.rebootmanager
And one last thing. You need to have your phone in Download mode to be seen by Odin.
Oh goodness me!! I AM A MORON!!
I have been using the volume UP and other two buttons. Not down LOL! For Pete's sake. Aren't I jist a ninny :angel:
Let's try this now
koop1955 said:
Could you be holding the Volume Up button, not the Volume Down button by mistake?
Doesn't matter. If you are in TWRP and you select "Reboot" one of the options should be Download. That will do the same thing for you.
You can also install something like this (if you are rooted) https://play.google.com/store/apps/details?id=com.jc.rebootmanager
And one last thing. You need to have your phone in Download mode to be seen by Odin.
Click to expand...
Click to collapse
Yes, that's what I was doing
It is restarting now, but didn't actually erase anything. It looks like it just upgraded to Marshmallow. However, I am being barraged with txt messages so maybe it fixed it. I'll let you know. Thank you very much for your patience.
That fixed it!!! The phone works!!! I didn't even lose any of my data or pix or contacts or anything.
Now all I gotta do is get ROOT back and TWRP reinstalled.
Thank YOU sir!! The other fella too. His instructions probably would have worked if I had pressing the right button.
Tiribulus said:
That fixed it!!! The phone works!!! I didn't even lose any of my data or pix or contacts or anything.
Now all I gotta do is get ROOT back and TWRP reinstalled.
Thank YOU sir!! The other fella too. His instructions probably would have worked if I had pressing the right button.
Click to expand...
Click to collapse
If you go back to my other post (http://forum.xda-developers.com/spr...uide-links-files-update-root-restore-t3366862) you will find how to Root and install Recovery.
koop1955 said:
If you go back to my other post (http://forum.xda-developers.com/spr...uide-links-files-update-root-restore-t3366862) you will find how to Root and install Recovery.
Click to expand...
Click to collapse
Yep, those are done and now installing adaway. Thanks again very much. I wouldn't blame you for finding it hard to believe after this, but I actually do have substantial computer skills overall, just not with these phones
Tiribulus said:
Yep, those are done and now installing adaway. Thanks again very much. I wouldn't blame you for finding it hard to believe after this, but I actually do have substantial computer skills overall, just not with these phones
Click to expand...
Click to collapse
No worries, I'm not judging.
I am really good with PCs, Windows and Linux. Good with Android. But Apple devices? My daughter had to show me how to use my iPod.
koop1955 said:
No worries, I'm not judging.
I am really good with PCs, Windows and Linux. Good with Android. But Apple devices? My daughter had to show me how to use my iPod.
Click to expand...
Click to collapse
It looks to be all good now. Thanks again very much.
What I don't understand is why a known good TWRP recovery from months ago didn't fix it, but an OS upgrade did. You'd think that both should work or not. Its' the same phone and a full backup from when it worked fine. Oh well. I'm just glad it did work.
X-Posed?
While I have you here. You don't happen to have a guide for installing X-Posed on this phone do you? I have the zip installed from TWRP, but when I go to install the APK from within the OS I get what you see in this screen and the guy who's guide I was following doesn't respond. It occurred to me that koop1955 might know. Thanks. Even if you don't.
http://tiribulus.net/pix/Phone/xposedwarning.png

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