Hi All. My first post on this forum. Help please.
Both my wife and I have Defy's owned for 4 months and upgraded to Froyo 2.2 some weeks ago. Both working normally. Then yesterday my phone, for no obvious reason, came up with the message "Invalid Battery. Your device battery is invalid and cannot be charged. Replace the battery with an original Motorola battery." Also the battery symbol at top right of display is black, not green, and has a ? mark in it.
I have checked my battery, which came with the phone, and it is official Motorola with hologram. So is my wife's. I tried swapping the batteries and while her battery & my battery work perfectly in her phone, her battery in my phone gives the same errors.
I then tried a master reset....Twice! Both successful, wiping all my data, and requiring me to set up the phone again, but problem still remains. I have searched this forum for clues/help but cannot find any.
Can an "expert" shed light on this problem and how to fix it? I have read elsewhere of software that can be installed to stop the Defy refusing non Motorola batteries, though mine are official, but can't find it anywhere. Any Clues? I also wonder if flashing a new rom would help? Thanks.
With the back cover off, try pressing on the battery near where the 4 gold terminals are that connect the battery to the phone. It might be that there is a bad solder joint there.
Thanks.....tried that, and cleaning the contacts. All seems to be in order. Have spoken to Motorola support and they have asked me to send phone for repair under warranty. It's a pain being without a phone, so I wanted to explore other options before proceeding.
Related
hi! does anyone encounter this problem with their xda iis? whenever i remove the battery, even if it's fully charged, my phone performs a hard reset. as far as i know, the backup battery should last for about 20 mins. i tried removing the battery for about 5sec then put it back on and my phone still performs a hard reset. is this normal? tnx!
i'm having the same problem. mine does a hard reset too when the battery is removed. can anyone else verify this as a hardware fault (the backup battery not working)? i just got my unit 2 days ago and i want to bring it in for replacement. did you just get yours from globe telecom? perhaps they got a bad batch? i hope they have replacement units.
happens the same to me...
The battery release catch is the switch between the main battery and the backup battery.
If the contacts are dirty/loose, the phone temporarily is without both batteries, so hard resets.
Did you tried switching it off and then remove the battery.... or u un plug the battery directly?...
I am using it without any prob, gives me about 10mins...
found this earlier thread: http://forum.xda-developers.com/viewtopic.php?t=18582&highlight=battery
from the looks of it, its a sorta common defect but a defect nonetheless. i'm gonna gun for a replacement unit. the thread does describe workarounds to the problem, but for me a defect is a defect and its going back.
besides, the workarounds require that you are plugged in. not much of a work around
and yea, i turn off the unit first (including the radio) before i detatch the battery. still goes hard reset on me. when i check back after the hard reset, the backup batt is at 100%, meaning it hasent kicked in. the one time that it reported to be not at 100% after a batt removal test, it still did a hard reset so i guess at that time it didnt kick in fast enuf so save the data
smart
thorne said:
i'm having the same problem. mine does a hard reset too when the battery is removed. can anyone else verify this as a hardware fault (the backup battery not working)? i just got my unit 2 days ago and i want to bring it in for replacement. did you just get yours from globe telecom? perhaps they got a bad batch? i hope they have replacement units.
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Click to collapse
got mine from smart... didnt notice the problem until now... they only replace units for the 1st 2 wks... so i cant bring it back to smart anymore... got this last month...
Same problem on Imate JAM...
Like you, I have a Hard Reset problem with my JAM. The backup battery seems to be full under the Memory settings. But whenever I switch the JAM off (put into also flight mode) and remove the battery out for SIM exchange or just remove the battery to test for only just 2 seconds, after replacing and turning the device ON it starts to reboot the device from start as made a Hard Reset.
Everything (all data in Memory) is lost. I tried to search this issue on many forums but couldn't find any suggestions.
Have you found the reason why it does so?
I also tried firstly to Pull the red switch than take the battery out, but the same problem occured again. I dunno what the Red rubby switch is used for?
I think the backup battery is defected on most HTC products.
Even I tried leave the device without battery for one day long but the backup battery still seems to be %100.
I think HTC devices are still protypes and beta versions...
Good thread.. I was just about to buy a spare battery for my IIs, but if it hard resets everytime I pull out the battery, what's the point of a spare battery? :roll:
Will have to backup everything and do a test to determine if I have this 'defect'...
OK, after having an emailing adventure between me and IMate Technical service from ClubImate they decided that this issue could be a hardware problem. I guess most of these products have the same problem but becuase not everyone removes battery they don't know if this problem exist on their devices.
It has not been more than 25 days I bought this JAM. I am afraid this device can make more faults in the near future...
Does anyone have other fatal problems like these?
It happened to me when I first got mine too. Two ways I found that did not cause a hard reset.
1. Before removing the battery, make sure your device is plugged and charging.
2. Get one of those SPB software that has an option for "suspend" or turn off. Make sure the device is fully off before removing the battery.
Both ways worked for mine. Good luck on yours.
Thanks my firend,
I'll have a check. But I think SPB is just a backup application.
So you say, if removed battery on hard reset just Restore everything back?
Anyway, in a helpless situation this should work!
Try This!!!
I was having the same problem... even if i power it off and then remove the battery, it would still HARD RESET on the next boot. this problem seems to have gotten worse day-by-day, so I was advised by my service provider to get it repaired by HTC as I dont have insurance, As long as your phone isn't *nicked goods* you can go to
http://www.htceurope.com/
and log it in for repairs if its under guarantee of-course. if its out of warranty they may charge you.
hope this helps
I deciced to sell and get rid of this JAM. Coz there are more problems like low earpiece volume issue. And I am afraid there will come more. Maybe we've gotta wait for a real Brand to make a PDA/Phone?
Thanks a lot.
Surfing said:
2. Get one of those SPB software that has an option for "suspend" or turn off. Make sure the device is fully off before removing the battery.
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Click to collapse
Can you please give us a direct link?
removing the battery
before i used to experience hard resets when i remove the battery, and upon checking the back up battery, it is still 100%.
i am now using the psshutxp application to turn off the device before removing the battery.
For 15 mins without the battery, my xda is using the back-up battery to avoid the hard reset. and upon checking in the memory/battery indicator, my back-up batt was already below 20%.
all the while i thought i do have hardware problems in terms of battery.
I have installed it thank you.
But when I touch Shutdown, it simply blanks the display and the lights on the phone are still working. Is that okay? I can also receive calls while the screen is blank...
Ok, I have downloaded that application. It acts like a read shutdown. Step by step I tried first to Shutdown, then removing the battery. But sorry again everyhting has gone.
Are you sure that yours was also making hard resets before using this application when renoved the battery?
shutdown
this app works for me. am running wm2003se. I can leave my device for 20 mins without the battery, and still no hard reset occurs. Lucky me huh?
Try searching other thread regarding this application.
My defy is barely 2 months old, i am running CM7.1 since it was released and its quite smooth with no problems till now.
But recently i went to a remote place (i made another post somewhere) and switched SIM cards, i switched back SIM again now. Since then, my defy randomly dies sometimes while holding it and most times while in my pocket. My battery percent looks fine (i wiped it just in case).
This happened to me several times, i suspected the battery was loose, so at the beginning i reinserted my battery 2-3 times and it would start again. But now even after reinserting the battery it refuses to turn on, i usually need to connect it to a charger (or USB) and after the LED light turns on, i can switch it back on, disconnect it and use it again.. until it dies again randomly.
I tried inserting a piece of paper as padding to prevent the battery from moving, but didnt help much. When i shake it a bit, it dies too, so it might be a loose battery or some hardware problem, but the reason im baffled is why i cant turn it on again without connecting it to a charger, and also why it dies randomly when i leave it alone and didnt even touch it. Also, i never dropped it even once or mishandle it at all to make the battery be loose, when i insert tha battery, it still snaps/click into place just like when it was new.
ANy help suggestions will be appreciated. Sorry for the long post, just wanted to provide a detailed account.
I found an almost similar problem but no answer here http://forum.xda-developers.com/showthread.php?t=1109429
Firstly, check if your setVsel settings is all ok and not too low down specially the voltages settings. If you're not using SetVsel, then check your 2nd-ini in system - overclock settings, see if it enable and check those individual settings which might be too low that caused the phone under power/voltage and triggered self shut down.
Another option to narrow down your issue is trying another battery. Buy or borrow from a friend. If the case of random shut down still occur, then it might be hardware issue in your Defy mainboard. BUT.. I would flash it to another rom to make 100% sure before sending it back to the shop.
Thanks a lot for the reply, im not sure if its an overclock or vsel issue because it even dies sometime while booting up if i move it around, so im guessing battery or mainboard issue?? Ill have to check with another battery first then... hoping its not a mainboard issue coz the nearest service centre is miles away from where i live
Hi,
So my girlfriend just got given a used HTC Desire by a friend last monday. It was locked to Orange. Like all android based devices in this house, the first thing I did was unlock all the various bits, flash a decent rom, update the radio etc. and all was working fine all week including the battery dying totally at least once.
On friday, she had to do a 22 mile charity bike cycle for work (chump) and after she got home, she spoke on the phone for a while. Then the battery died. Now it's foobarred.
When I put it on charge, light doesn't come on straight away (hinting usb-brick)
Eventually the light comes on and goes orange.
It then goes green
When I press the power button, the green light goes off and NOTHING happens.
I can't get it to connect to the PC at all.
But since I can't boot it, I can't get into recovery, I can't get the PC to see it so can't use ADB.
I've tried all sorts of combinations of removing the battery, leaving it charging for hours, leaving it with the battery, sim and microSD removed for hours and can't seem to get any life out of it.
The phone looks fine, the water indicators are all still white. My only ideas aside from some catastrophic failure on one of the boards is maybe it's the battery that's shorted itself or something. Does the Desire turn on at all when plugged in with a fudged battery?
Anyone else had a similar problem? Any ideas on how to fix it? Phone or battery?
I'm trying to hunt down someone with a HTC Desire at work so I can test their battery with it - is there any chance this phone could make an expensive paperweight from another battery too?
Thanks in advanced.
Hi.
Maybe the battery, in his last breath, overcharged some circuits and burnt them. But I hope not for you. If the red light/green light works, it means at least that some of the circuit is working so continue your chase and find yourself another battery for testing.
Try and test the battery with a multimeter just to be sure ! Also what about charger was it original htc one ?
Did you ever sort it out?
MrGuy said:
Hi,
So my girlfriend just got given a used HTC Desire by a friend last monday. It was locked to Orange. Like all android based devices in this house, the first thing I did was unlock all the various bits, flash a decent rom, update the radio etc. and all was working fine all week including the battery dying totally at least once.
On friday, she had to do a 22 mile charity bike cycle for work (chump) and after she got home, she spoke on the phone for a while. Then the battery died. Now it's foobarred.
When I put it on charge, light doesn't come on straight away (hinting usb-brick)
Eventually the light comes on and goes orange.
It then goes green
When I press the power button, the green light goes off and NOTHING happens.
I can't get it to connect to the PC at all.
But since I can't boot it, I can't get into recovery, I can't get the PC to see it so can't use ADB.
I've tried all sorts of combinations of removing the battery, leaving it charging for hours, leaving it with the battery, sim and microSD removed for hours and can't seem to get any life out of it.
The phone looks fine, the water indicators are all still white. My only ideas aside from some catastrophic failure on one of the boards is maybe it's the battery that's shorted itself or something. Does the Desire turn on at all when plugged in with a fudged battery?
Anyone else had a similar problem? Any ideas on how to fix it? Phone or battery?
I'm trying to hunt down someone with a HTC Desire at work so I can test their battery with it - is there any chance this phone could make an expensive paperweight from another battery too?
Thanks in advanced.
Click to expand...
Click to collapse
Did you got this solved? I've got myself a new phone (giveaway ) and gave my Desire to my wife. I could flash another hboot and back to cm7 without any issues, she configured her google acc etc and put it onto charger over night. But it didnt charged. On yesterday morning it then died cuz of empty battery and dont come back now...
Hello guys,
I'm facing a very troublesome problem,
Whenever I plug in my GT-N71000 to my charger or the computer, the phone shows that error "Charging paused. Battery temperature too low", or if the phone is off it shows the yellow exclamation point with a thermometer.
I know that must be a really common thread here at XDA-Dev but I have searched the entire internet to find out a solution for this. What have I already done:
When it appeared for the first time I could take the battery off and put it again and sometimes it would charge whenever the phone wanted (I didn't know before that Note II had personality). I downloaded apps that monitor the battery temperature and it showed -20°C. Really freaky. Then I moved to another country and sometimes it worked. I opened it up cleaned and I could charge for some time, then it came back. I went to the Samsung Service and replaced the charging mechanism and the phone worked fine until last friday after a drunken night when this problem showed again!
It happens even with other batteries, so battery problem is ruled out. I opened the phone again and checked the PCB it looks fine, doesn't have any damage of water or any corrupt paths.
I even rooted, deleted battery stats.bin . Reflashed to stock and it's no use. What makes me believe it is some hardware problem with the thermistor that reads the battery temperature, since it was stuck in -20, -19.
Is there a way to reprogram the kernel or whatever coding is responsible for this reading to fool the phone that the battery temperature is at normal levels, so this way I could charge and use my phone normally? Has anyone any solution that I haven't tried? I want to try everything before going to Samsung again because I'm really sure they will say they have to change the whole PCB.
Thank you very much
Well, just a quick update.
I haven't found a solution yet. I bought an external charger so I can at least use my phone but haven't arrived yet. I searched and searched and the only place that I found about anyone having some sort of solution is on this thread http://forum.xda-developers.com/showthread.php?p=47008088 .
But i have no idea how to patch that kind of code in my phone, nor I know if it is on the Kernel.
Anyone might wanna help? Thanks!
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
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Click to collapse
As far as I am aware items from ebay are not covered under warrenty.
Even with the screen off and nothing happening, leave it on charge for few hours then unplug and try to put it on.
Also have a look into the charger port of the tablet at the bottom to make sure nothing looks bent or out of the ordinary.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
samsung sm-p605 dead not starting
havig the same error mentioned above.. got the device new from amazon, shipped to chile where i live.. recieved it and tried switching on and didnt switch on.. tried connecting wall charger for couple of hours no progress not even battery symbol coming up.. tried usb to laptop battery image comes up with no animation.. and screen flickers... boots in odin mode... when tried booting in recovery mode stucks in screen where the model name appears...
plz help since i have 0 hrs of usage completely new.. chile samsung doesn't accept becos its purchased in usa.. any email of samsung will also help
shame i always liked samsung over apple.. and bought a product with no support.. apple atleast accepts product bought anywhere in the world and even replaced battery for my frnds iphone 5s when in warranty...
I have not had this issue with my Note, but my Nook did the same thing once. I disconnected the battery for a few minutes and everything reset. No idea if this will help, or if you are adventurous enough to try it.
Here are some pictures of the Note tear down. http://forum.xda-developers.com/showthread.php?p=49595697
samsung sm-p605 dead not starting, screen flickers
i am going to try removing the battery as u said.. lets see..
anyother ideas plz let me know..
but shld i do this quite often?? is this an known error of note???.. do we have this problem when complety drained????
samsung sm-p605 dead not starting, screen flickers
no luck.. i removed the battery from the board, then plugged in back after couple of minutes..
still in same state..
the screen flickers a lot.. is that normal when the note is completely drained..???
It is very bad for the battery to go completely down. I don't let it happen on my devices, so I cannot say if the flicker is normal.
My experience with the Nook was actually a friend's device. He had let it run down, and it was not charging. He left it on the charger for a few days, and it was still not showing a charge. He gave it to me to check out. I disconnected and reconnected the battery. It was probably half an hour or so, because I was interrupted. When I reconnected the battery, the Nook popped on and reported a full battery. Apparently it was charging but not registering anything, and the disconnect allowed things to reset.
If you do not any other ideas, I would suggest leaving on the charger overnight (or longer) and trying the disconnect again. Maybe leave it disconnected longer too.
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
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Click to collapse
I have the same exact issue right now! But mine is a refurbished unit. I tried the battery unplug, tried leaving it charging overnight, letting it discharge, flashing new roms, new kernels, etc. Nothing. THe only thing that did work a little bit was changing the kernel. Other than that, even flashing stock ODIN roms wasn't working.
When you charge yours, does it charge up to 75% but won't go any further? And does it take an extremely long time to get there? Because mine does. Reading about other devices that have the same issue, it seems to be the battery. But the other devices were phones. This is a tablet. The battery costs $65 :/
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
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Click to collapse
I know this is a very late reply and you have probably solved your problem by now, but for future readers with this problem:
I currently have the exact same problem, and just found out what it was. Either my charging cable (official Samsung cable) is faulty. I plugged it into another microUSB cable, and it is now charging again. No more battery symbol that doesn't have the spinning animation or flickering, and now it turns on.
StandardLeopard said:
I know this is a very late reply and you have probably solved your problem by now, but for future readers with this problem:
I currently have the exact same problem, and just found out what it was. Either my charging cable (official Samsung cable) is faulty. I plugged it into another microUSB cable, and it is now charging again. No more battery symbol that doesn't have the spinning animation or flickering, and now it turns on.
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Click to collapse
Thanks for this information. Exactly this was the issue. Great!
Charging works and screen stops flickering with Samsung charger if you let it charge in Recovery mode. Mine is still charging as of now, so I don't have any news further yet, but it went from 0% -> 3% after around 30min.
Other than that, I only managed to get charging working with a Motorola's turbo charger.