[Q] Big issue with Arc stability - Xperia Arc Q&A, Help & Troubleshooting

Hey guys,
I really have a big problem with my arc. Don't know why, but since June (around) my Arc automatically reboots after
- putting it down at the table after a call
- running and keeping the Arc in my pocket
- showing friends pictures and touching slightly and smoothly a table with the edge...
and so on.
At the end, I assume that it has a problem with the accelerometers or gyroscopes inside. Does anybody else have these problems?
It really bothers me, because my arc reboots 5 times a day.
Hope for a solution here. Otherwise, I ll send it back.

Try to put paper between the battery and battery cover.
Maybe the battery is a bit lose.
Sent from my LT15i using XDA Premium App

Yup, just like Flo95 said, your battery seems to be loose. Do try out what he recommended.

Thanks guys. I just replaced the battery with a new one.
Will let you know whether my problems are solved or not.

I don't think it was a problem with your battery. I think there was probably some gap so all these little nudges and shocks cause it to lose contact and hence the phone rebooting.

Wedging the battery in a bit better worked for my mate.
Seems they can be a bit loose for some reason, doesn't affect me though.
Sent from my LT15i using XDA App

I had this same problem, even with a case.
Used some ripped up bits of thick paper you get from the tear-offs from a wage slip and it hasn't happened since.
Im happy its easily solved but a little miffed that its obviously a design issue.

I think I fixed it by replacing the battery. This battery seems to be little thicker and bigger. So, root cause is obviously a design issue, too.
Thanks guys for your support!

Related

Q: ARC S is rebooting it self regulary

My wife arc s has lost its brain. Just week ago has started rebooting itself. Phone has some apps and toked play market. Tried extra rebooting, changed battery, yesturday even root and costum rom(same as my arc s) Loced bootloader. Phone has ics and stock kernel. today wife said she saw 3-4 reboots.Just in the eye its shut down and starting up.
What to do or need to go service?
ALL DONE- peace of paper helped
Hey..
did u solve the problem..??
Cuz one of my friend is also having such problem with arc S
Can u tell me how u solved it..
Kajendran said:
Can u tell me how u solved it..
Click to expand...
Click to collapse
READ the last line.
XperienceD said:
READ the last line.
Click to expand...
Click to collapse
The last line means he add a piece of paper between the battery and battery cover doesn't it?
Its been long time, but problem does not solve paper. We send it service. Had replaced camera and scews. All most 5 months now and not any self restart after that. So something in camera has burnd out. My wife used phone as baby monitor. If baby sleep, then was some app with she got able to look in web. Possible long time open camera has burn something
rennu21 said:
Its been long time, but problem does not solve paper. We send it service. Had replaced camera and scews. All most 5 months now and not any self restart after that. So something in camera has burnd out. My wife used phone as baby monitor. If baby sleep, then was some app with she got able to look in web. Possible long time open camera has burn something
Click to expand...
Click to collapse
Prolonged use of wifi or mobile data will cause your phone to heat up. Once it becomes too hot, it will turn itself off to prevent damage to the motherboard of your phone. It's not that there's a bug or software problem, it's a safety feature.
僕のLT18iから送られてきた
Although the heat problem described above might be true, i had my Arc S rebooting itself at random even when it was cold.
The piece of paper trick works for me, i have a little strip of 0.5mm thick paper on the bottom of the battery, pushing the battery against the connectors at the top. Had no random reboots for months now.
Etra76 said:
Although the heat problem described above might be true, i had my Arc S rebooting itself at random even when it was cold.
The piece of paper trick works for me, i have a little strip of 0.5mm thick paper on the bottom of the battery, pushing the battery against the connectors at the top. Had no random reboots for months now.
Click to expand...
Click to collapse
But I don't have that kind of problem with my phone... Most of my phone's random reboots so far are either phone too hot or when I drop it accidentally...
僕のLT18iから送られてきた
Etra76 said:
Although the heat problem described above might be true, i had my Arc S rebooting itself at random even when it was cold.
The piece of paper trick works for me, i have a little strip of 0.5mm thick paper on the bottom of the battery, pushing the battery against the connectors at the top. Had no random reboots for months now.
Click to expand...
Click to collapse
Paper made a little bit better, but still reboots- in numbers what we saw was 15 without paper and with paper arround 10 per day. After camera replacment 0 reboots in 6 months for sure

Hardware experts needed. urgent.

So sad story
Long story short,i broke my nexus's screen.Walking on the street,and bumped into a metal cone. it broke,but my phone is completely dead,but the battery was empty.the problem is,when i got home,i plugged it in,left it about half an hour,and when i tried to turn it on it didn't show any signs of life (vibration,etc..). i i dissasembled it and looked at the motherboard,and everything was ok,and no pins were unplugged.Assembled it again,and still nothing. so i dont know what could be the problem. and if anyone had similar problems and can tell me anything,i would appreciate it,cuz now i have to live with a sh*tty xperia x8. thanks in advance.
The impact seems to have damaged more than just the screen. Since there is absolutely no sign of life in the phone your choices fall down to repairing (probably not cost effective) or scrapping the phone.
I think the problem is somewhere else,in the battery connectors. I left the phone charging all day,and the battery was cool,but the rest of the phone was hot. I dont know...also,i think my power button dislocated.
Maybie i get it working,but nevermind,im already collecting money for a friend's nexus.
Sent from my E15i using Tapatalk 2

[Q] [Fault] Weird screen dimming

Hello xda,
Today I was using my XS as usual I was playing a game. The phone then became a bit hot ( I wouldn't say it overheated just got a little hotter) then out of nowhere my screen went darker, flickered a bit and has remained really dim since.
Initially I thought it may be a software issue so flashed to stock .55 ics but that didn't make a difference.
The only thing that does help is cooling the phone, (in a fridge ) which brings the screen back to normal until the phone warms up again, this made me think there could be a loose /faulty connection somewhere inside the phone but I can't check as I need the correct tools.
So my question is, has anybody else come across this problem?
If you have how did you fix it? (if it's possible to fix)
Or is my lovely XS just dying :'''( ?
P. S. My phone has taken a lot of abuse so that may be the reason lol
Thanks to any help in advance
The screen dims to keep it from overheating. Its a safety action to keep your phone from burning.
Sent from my Xperia S using xda app-developers app
No man you don't understand my phone screen is PERMANENTLY dim and it didn't overheat because previously I've felt the phone get hotter than it did.
Im nearly sure of the cause now, it must be some form of loose connection. I will report back with facts once I can take it apart.
Any other ideas still welcome, would be nice to hear from someone who's fixed this before.
Sent from the dark/dim side of my Xperia S
Duplicate post ny bad

galaxy s4 randomly shut off???

I've been using my s4 for about 10 days. everything's fine but it has happened like 3 times the phone just shut off itself without me touching it. it's in my pocket, and i was using it like 5mins ago, then when i take it out i found it's totally off already.
the battery had enough juice at the time and the phone didn't feel too warm either. i totally have no clue why this happened. anyone here is experiencing the same thing with your s4? :crying:
for the first two time i can just press and hold the power button to turn it back on. but today when it happened the third time, the press and hold didn't work until i took out the battery and put it back. when it's on, the battery still had like 70% power.
this is frustrating... should i contact t-mobile for an exchange?
p.s. i rooted the phone and from what i can recall, besides titanium backup i didn't install any new app that i didn't have on my old htc sensation. the sensation didn't have this random shutting down problem. (i don't think the titanium caused either).
It used to happen on my s2. But I change roms and it went away.
Change rom and see what happens.
If possiible go full stock for few days.
Otherwise return it.
Sent from my SGH-M919 using xda premium
I've had my phone since the 2nd. Not 1 error or reboot. I've also been running cm nightlies for the past week as well.
Sent from my SGH-M919 using Tapatalk 2
I actually have a problem when I'm on the Internet or doing other things. My phone just got stock on a blue screen and I can't do anything to get out of it. I hav3 to turn off my phone in order to ho back . It happens to me like 8 times since I got the phone im frustrating
..
One question did you install the flash player app from the web
Sent from my SGH-M919 using xda premium
i didn't install the adobe flash player, nor did i install a different rom. everything is stock. i fully factory reset the phone once and after that i even didn't disable or delete any bloat ware. but the random shutting down still happens... annoying
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Mine has done the same thing twice, first time assumed it was me (before the latest firmware upgrade which "improves stability") the second time it was in my pocket, took it out and it was off - thought battery was dead but tried to switch it on anyway and guess what, battery was 90%+
Have no idea why it shut off - stock rom, only "odd" app is Good for enterprise .
Could it be related to overheating in the pocket?
Anyone got any ideas?
W.
Happen to me and to some other Italian guys, too! In my case, the I9500 turn off itself, sometimes reboot itself, just now! Depends from the rom, I don't know why. One rom reboot it, try another rom and after a bit of second shutdown it. And always after tha the display go off
I9505 not, it had only the problem of the audio crackle, for now.
I am also having this issue , please if someone can help...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEA firmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
nazzza said:
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
Click to expand...
Click to collapse
It's a firmware issue as far as I could tell Good luck finding a good one , I gave up and traded my i9500 for a i9505.
I found out that if i put my phone in the loader it shuts off... Maybe battery problem..
test
test
Sutting itself down
Hi
My S4 is randomly shutting itself down when in my pocket, can you advise how to rectify this situation please?
Thanks
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse
I've been running the GT-I9505G play edition phone for the last month and only in the last week has the phone began to reboot on its own. What's strange about it is it usually happens when I'm not using the phone. I've seen it reboot maybe a dozen times over the last week. The phone always reboots and doesn't just turn off.
I'm going to see if factory reset takes care of the problem, if not I guess back to Google for a retread...
Thanks B
Yes I do a lot of bending down and I always have my body in awkward angles while working on the flight line and I used to have the same exact problem at work. I always thought that my S4's shutting off was due to the tiny half a mm gap between the bottom of my 7500mAh ZeroLemon Extended Battery and the bottom of the phone's battery slot, in-turn causing the battery to move inside my S4 and make the battery disconnect from the pins. I noticed a tiny gap in the fitting of the battery to the phone and that the battery was never really snug as much as it was with the 3500mAh Anker Extended Battery for my S3; it's really easy to remove the ZeroLemon battery and thought the battery shouldn't be easy to remove.
So I figured it was either the gap causing it to shut off or my movements somehow causing the power button to be pushed while it was in my pocket. I had a feeling it couldn't be the latter though because the thigh-located cargo/map pockets of my ABU's are a bit too large to not have enough room in the pocket for the power button to be pushed. I ended up solving my shutting off problem by cutting a very small piece of thick, durable paper the length of the S4's battery slot and I used the paper as a shim between the bottom edge of the ZeroLemon battery and my S4's battery slot to close the miniscule gap. Since I did used a thick piece of paper as a shim, I've yet to get any sudden shut-off's... even with the amount of times I bend down and move in ways that would cause it to shut off.
Sent from my SGH-M919 using xda premium
I just recently have same issues, it is turning off while the battery is not dead! i have tries to reset the factory setting but it dose not help at all.
what frustrated that Samsung mobile costumer services in UK is not helping much!!!
any help please
if your phone shuts off and than you try to restart it and the battery is a lot lower than before than your battery is broken
I get exactly what you describe, only takes a slight bend to shutdown. doesn't do it with the back cover off, without the cover the battery moves out slightly and the phone stays on.
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse

[Q] Tablet popped in the middle?!

Hi guys,
I just bought a Nexus 7 2013 Wifi Tablet, 32GB edition.
Used it for a while, and I had a problem with the software keys so I tried to unroot it using SuperSU.
Right after it unrooted, I heard a small 'pop' and a big smudge appeared on the middle of the back side of the device.
Before it happened, I think SuperSU said something about some cores.
Anyway, I don't have any problems yet, but the smudge is still there, and the texture of where it is is very soft and smells burned a little bit.
What happened to my tablet?
Hardware failure. RMA it.
Sent from my Nexus 7 using Tapatalk 4
May be the battery failure. Had similiar thing on my diamond2.
Battery were working fine, but if you touch the bump phone always reboots.
Wait...does that mean SuperSU caused it?
paed808 said:
Wait...does that mean SuperSU caused it?
Click to expand...
Click to collapse
Who knows, could be a coincident.
Most likely, your battery is damaged. There isn't much stuff in the middle:
http://www.ifixit.com/Teardown/Nexus+7+2nd+Generation+Teardown/16072/1
Damaged lipo batteries like to go up in flames. If I were you, I wouldn't recharge it (especially dangerous) and replace it as soon as possible.
What did it say about cores? Was it real hot?
That is too freaky!
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 11:29 AM ---------- Previous post was at 11:29 AM ----------
Can you post a pic?
Sent from my Nexus 7 using xda app-developers app
Almost certainly a coincidence I think. Sounds like the battery has failed, as mentioned, as that's where it is on the device.
dottat said:
Hardware failure. RMA it.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Surely if he got through the rooting process then he no longer has any warranty?
Ok, update:
After I had read your replies saying it might be the battery, I tried and recharged it with no problems.
Also, the battery health in the battery monitoring application shows 'good', with normal temperature and the voltage is nominal.
I had no issues whatsoever, not with battery, performance or stability.
Funniest thing- when I woke up and checked the tablet, there was no smudge.
After a few minutes of usage, the smudge reappeared.
Maybe it's just my finger that holds the tablet or something?
I think I panicked without just.
hughlle said:
Surely if he got through the rooting process then he no longer has any warranty?
Click to expand...
Click to collapse
If he can get it on to see the screen he would be able to unroot it and send it in. Smudge or not its better to have a brand new one that works before you go customizing an out of box POS. In my opinion.
Zomosa said:
Ok, update:
After I had read your replies saying it might be the battery, I tried and recharged it with no problems.
Also, the battery health in the battery monitoring application shows 'good', with normal temperature and the voltage is nominal.
I had no issues whatsoever, not with battery, performance or stability.
Funniest thing- when I woke up and checked the tablet, there was no smudge.
After a few minutes of usage, the smudge reappeared.
Maybe it's just my finger that holds the tablet or something?
I think I panicked without just.
Click to expand...
Click to collapse
I'd consider opening the back of the unit VERY carefully and having a look to check that the battery hasn't failed. You don't want to be regularly charging, discharging, and carrying around with you, a failed Li-ion battery.
I noticed similar smudges around the Nexus logo on my 32GB as well, except I never heard a popping sound. I've been dealing with a bunch of random reboots too. Even stranger, they only seem to happen (as far as I can remember) when its unplugged. I never considered a battery failure before, since it holds a charge and recharges just fine, but there could be something to it. I think its worth looking into a little more.
Definitely a hardware failure. I'm running my N7 at 2.2GHz CPU and 647Mhz GPU with no issues. Battery is obviously an issue, but it hasn't blown up on me, yet.
mrbradeli said:
I noticed similar smudges around the Nexus logo on my 32GB as well, except I never heard a popping sound. I've been dealing with a bunch of random reboots too. Even stranger, they only seem to happen (as far as I can remember) when its unplugged. I never considered a battery failure before, since it holds a charge and recharges just fine, but there could be something to it. I think its worth looking into a little more.
Click to expand...
Click to collapse
Actually, I noticed myself that the smudges are perfectly around the Nexus writing.
I mean, like an outline of some sort- but they cover a little bit more.
About the 'pop'- i'm not so sure now it was related to the tablet, as I heard other 'pops' now in my room, probably because of the weather that gets cold during nights here.
I'm not even sure now there is a problem... as I have ZERO issues (the battery is great btw).
Zomosa said:
Actually, I noticed myself that the smudges are perfectly around the Nexus writing.
I mean, like an outline of some sort- but they cover a little bit more.
About the 'pop'- i'm not so sure now it was related to the tablet, as I heard other 'pops' now in my room, probably because of the weather that gets cold during nights here.
I'm not even sure now there is a problem... as I have ZERO issues (the battery is great btw).
Click to expand...
Click to collapse
No random reboots? Lucky you. Wish I could figure out what was going on with mine. I'm having terrible luck even capturing a log to take a look at.
Zomosa said:
Actually, I noticed myself that the smudges are perfectly around the Nexus writing.
I mean, like an outline of some sort- but they cover a little bit more.
About the 'pop'- i'm not so sure now it was related to the tablet, as I heard other 'pops' now in my room, probably because of the weather that gets cold during nights here.
I'm not even sure now there is a problem... as I have ZERO issues (the battery is great btw).
Click to expand...
Click to collapse
The adhesive used to glue the Nexus lettering in is notoriously smudgy so it could be you're seeing that leak out from behind the letters.
If it's charging okay it's probably alright.
Yea it must have overheated or something....,
Sent from my LTE Nexus 7
hyperspacey said:
The adhesive used to glue the Nexus lettering in is notoriously smudgy so it could be you're seeing that leak out from behind the letters.
If it's charging okay it's probably alright.
Click to expand...
Click to collapse
I'm inclined to think this^^ is what you are seeing.
I have the 32GB LTE version and the first time I saw the smudge I thought it was a stain it picked up from somewhere. It isnt very visible most of the time and only shows up when wet (sweat?)
Tried rubbing alcohol to remove it - Didn't work. However the smudge showed up very clearly when i wiped the back with alcohol and disappeared as it dried. The pics attached shows this better.
tuhinz said:
I'm inclined to think this^^ is what you are seeing.
I have the 32GB LTE version and the first time I saw the smudge I thought it was a stain it picked up from somewhere. It isnt very visible most of the time and only shows up when wet (sweat?)
Tried rubbing alcohol to remove it - Didn't work. However the smudge showed up very clearly when i wiped the back with alcohol and disappeared as it dried. The pics attached shows this better.
Click to expand...
Click to collapse
It actually looks at whatever material they used to fill the nexus logo melted.

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