I just upgraded to Black 2.5 and 1.41 Radio ROM, and so far I love it... I have been playing around with if for a couple of days, but I noticed a little problem. I have an exchange server from work that I have been using direct push, and everything syncs and downloads correctly - no problem. However, when I mark a mail read on my phone, it does not mark it read on my office computer.
On the previous WM5 ROM I was using I did not have a problem, so I am not sure if this is a common problem due to WM6...
Thanks for the great site!
Im using Black 2.5 wm 6 rom, and also with an exchange server with non of the problems you are experiencing.
Same issue for me
I am also seeing this issue with some emails not being marked as read.
Using Black 2.5 w/ radio 1.41 and syncing with Exchange 2003 sp2.
However, this problem is not consistent and somewhat random. Sometimes I have noticed that out of say 5 emails I read on my phone only 1 shows as not being read on my laptop. Other times I have read several emails(15 for example) over the course of the day on my phone and several groups of them will still show as not being read on my laptop.
At first I thought my phone was losing the http connection with Exchange, but I still receive new emails via direct push. Strange.
I did not have this issue on WM5 or Black1.2
Any ideas?
i too have had the odd email not been marked as read, but i've had the same thing with every wm5/6 rom i've installed and just got used to it
this has to due with the way direct push works. E-mail's don't get pushed back as being read until a new e-mail gets pushed to the phone...or you manually send/receive in active sync.
I tried both a manual sync and sending a test email to my exchange account. The test email came through but the emails still showed as unread.
I haven't time to really look into the issue as it did not happen consistently. One thing to note I was Buzzing on Black 2.5 when this problem occurred and I have since downgraded back to the default settings(yesterday) . I did not have this problem at all today. Will update if the problem comes back.
@DeniaL
I have been considering purchasing my own Exchange Server 2007 and was wondering how you setup email accounts to use an alias. Is it a third party app?
njmarchetti said:
@DeniaL
I have been considering purchasing my own Exchange Server 2007 and was wondering how you setup email accounts to use an alias. Is it a third party app?
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No, its a pretty simple way to trick the exchange server. Hit me up over PM if you want more info.
Since upgrading to WM6 on my Dash, I could no longer use the Blackberry Client so I started using mobipush.
Anyway it was working great and emails would literally be instant when coming in until maybe last Sunday and now I cannot receive emails during the auto syncs. I can send just fine which is strange.
Active Sync on my phone even says synchronizing and may show items its syncing but nothing comes through. I've contacted them several times with no response.
I'm wondering if anyone else has experience with this service and any troubleshooting suggestions. I’m using their Gmail IMAP service btw. I've rebooted and even deleted/added the account back on their servers.
Can someone help me here please?
I have Exchange set up on my Desire. Occasionally, the last day or so's emails will not show on the phone under the inbox. They are there on the PC which is also on exchange but not the phone!
If I move the lost emails using the pc to a subfolder then back to the inbox and then resync the phone, the emails reappear on the phone's email app!
Any clues about what is going on here?
Ed
p.s. I use 4smartphone's exchange service
Are you sure none of the clients are removing the mail from the server after reading?
We have been having this problem in our office as well, without the use of phones. Some computers see all emails and others tend to make a selection. Really really annoying.
Couldn't figure it out.
I was getting this the first few days that I had the phone, in desperation I deleted the account each time and added it again. I think I did this three times in all, but I've not had it happen for sometime now. It's my own Exchange server running Exchange 2007 - I couldn't find anything in the logs to indicate a problem, and as it's not happened since I not bothered to look any further.
My wife's phone has done it a couple of times. Mine never has. We both use Activesync against my own 2010 Exchange server.
Deleting the account and re-adding seems to sort it, but is a pain. The mails are definitely there on the Exchange side. The mails seem to appear initially on the phone and then some time after (during another sync) disappear completely from the phone.
Dae
Exchange 2010 Calendar
daesimps said:
My wife's phone has done it a couple of times. Mine never has. We both use Activesync against my own 2010 Exchange server.
Deleting the account and re-adding seems to sort it, but is a pain. The mails are definitely there on the Exchange side. The mails seem to appear initially on the phone and then some time after (during another sync) disappear completely from the phone.
Dae
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You mention you are syncing with an Exchange 2010 server. Does your Calendar also get synced?
What makes it really weird is that touchdown running on the phone doesnt bugger it up! I may email HTC just to get really annoyed and fobbed off by them....
rveupen said:
You mention you are syncing with an Exchange 2010 server. Does your Calendar also get synced?
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Yep - the Calendar syncs.
Unfortunately the Desire doesn't support stuff like setting appointments to free/busy/out of office and if you create a repeated appointment on the phone you can't set an end date.
These are issues with the phone as a whole though, not just Exchange 2010.
I want to bring this to the communities attention for what it is worth.
I have been using the "social hub - email" app for all of my email accounts and never had a problem until now. For some reason, in the last 8 days, I have used over 5GB of data due to problems with Yahoo. It appears Yahoo is having sync issues. I received an email regarding this sync issue from Yahoo, but they failed to mention that it may cause excessive data use. Basically Yahoo is syncing every email, EVERY TIME I access my email. Needless to say, Yes, I have a number of emails in my inbox.
This may not be as noticeable to those who have fewer emails in their inbox but I was told by Tech Support that this is not the first call about this, they just didnt know where to point the finger. Although, T-Mobile was nice enough to upgrade me to the 10GB plan for the rest of the month in good faith without any permanent changes to my account.
I was requested to remove my Yahoo account from the "Email" app and install the Yahoo Client App in hopes that this will not happen again.
BTW, this is not a sync interval mistake. I could post the email sent from Yahoo if necessary to make this "flame proof".
I mean emails don't aren't exactly big in size specially when it applications generally don't sync your entire inbox and archived emails unless strictly specified. I'm not saying you are wrong but a log with data usage would be nice proving that in fact the application used 5 gigs of data. In any case thanks
I agree with what you are saying and I dont have an answer to it. I have no idea where all the usage is coming from. I only have logs from today for about 30min the app used 221mb of data. If you would really like a log tell me what would be sufficient for the community. I used traffic monitor to identify the problem. I don't know if you are aware of this being a problem that started Tuesday. I received the email from yahoo yesterday about the sync problem.
Am I the only one who's disenchanted with the Gmail app on Android? I was hoping it would be better with my Nexus, but nothing has changed.
It doesn't seem like true push. If I set Gmail up as an exchange account in the mail app, it receives my e-mail and notifies me within seconds of sending a test message. The Gmail app randomly notifies me within about 15 minutes or so. Call me anal, but I like to receive my e-mail as soon as possible (sometimes it's important) and I don't see why there's a delay on the official Gmail app.
I know this has been an ongoing issue for some time with Android and my co-worker claims that he's perfectly happy just using the Gmail app, but my experience is that the Email client receives e-mail faster and that's important to me.
I've been using the gmail app for a while on 4 different devices (N1,G2,Sensation,GNex), and I've never noticed more than a couple second lag receiving emails. I have noticed something since 4.0.4 or possibly the latest gmail update. When I mark an email as read on my computer, the notification no longer clears itself on my phone. I have to manually clear it.
It can be strange, and in some cases frustrating. More often than not, my emails come really quick (as they should). There has been a few occurances where an email was delayed by several hours.
And it does seem as though the mail app works better than the gmail app for push email.
Edit: I only use the gmail app, but have used the mail app in the past.
Never had more than a 30 second delay personally.
See, my co-worker swears he doesn't notice a delay either, but I have tested it over and over. When I have notifications on for both the default e-mail client and Gmail, I will get a notification immediately from the e-mail client and nothing from Gmail. More troubling, when I open Gmail, the e-mail is not there yet. It's like it's on periodic check, instead of push.
Currently, I have notifications turned off for the Gmail app and use it to sync everything, then have Gmail set up as an exchange account and only have it pulling in e-mail (no contacts or calendar). It still seems a tad redundant, but its' the only way to ensure that I get my e-mail reliably.
I've not noticed any delay with using the app.
Sent from my Galaxy Nexus using XDA
No delays here either. I relay email from POP3 accounts to Gmail for the push functionality and it works flawlessly.
All good here too. Matches my desktop Gmail timing. Btw I love the Gmail app its the best damn email experience I've ever seen on a phone, I use it constantly.
I can't be the only one having this issue. Is it possible that no one here knows any different simply because they haven't tried it as an exchange account through the regular e-mail app? Again, I have had this issue on pretty much every Android phone I have owned. And I can duplicate it any time.
Would anyone care to add Gmail as an Exchange account through the e-mail app and then send themselves a test message? Let me know if you get it in both apps around the same time. In my case, it shows up instantly in the e-mail app and won't show up for several minutes in the Gmail app unless I push the sync button manually.
i've noticed delays too. really frustrating because i have no idea what can be done about it...
bengrulz said:
i've noticed delays too. really frustrating because i have no idea what can be done about it...
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Nothing that I know of, because it only seems to affect a small percentage of users. I can find a few posts on the internet with other users complaining about the same issue, but most people who reply say they have no problem (just like this post). It makes me wonder if I created a completely new Gmail account and tied it to my phone, if I'd get e-mail instantly on that account.
Unfortunately, that's not an option. I've had this address for years.
How long is your delay, less than a minute? I send myself a test email from my corp work email and it comes thru in less than a minute.
RogerPodacter said:
How long is your delay, less than a minute? I send myself a test email from my corp work email and it comes thru in less than a minute.
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The delay varies. Sometimes it's instant, other times it's anywhere from a 5-15 minute delay. I always get the e-mails instantly in the e-mail app when Gmail is set up as an exchange account.
The moral of the story is, it's not reliable. I can never count on getting my e-mail in a timely manner in the Gmail app.
Sign in to the Google Talk application and make sure you're always signed in. I believe that the gTalk-connection is used for push-messages, so if you're signed in into gTalk, push should work.
I also had the delay once, after I restored a backup of the gmail data after a factory reset(actually, yakjuxw -> yakju). I deleted the gmail data and re-configured it. That fixed the problem for me.
fifarunnerr said:
Sign in to the Google Talk application and make sure you're always signed in. I believe that the gTalk-connection is used for push-messages, so if you're signed in into gTalk, push should work.
I also had the delay once, after I restored a backup of the gmail data after a factory reset(actually, yakjuxw -> yakju). I deleted the gmail data and re-configured it. That fixed the problem for me.
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I'm glad you mentioned this. I have the gmail issue (won't ever recieve push email...have to manually sync) AND I cannot sign into GTalk from my phone.
I wish I could fix.
Sorry to revive a dead thread, but was there ever a resolution to this? I'm having the exact same problem on my HTC One X (AT&T).
Gmail or Gtalk delays are due to router (firewall issues). Just forward the necessary Google ports, and you'll be good to go.
tibere86 said:
Gmail or Gtalk delays are due to router (firewall issues). Just forward the necessary Google ports, and you'll be good to go.
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This occurs when I'm connected to AT&T's lte network too
Sent from my HTC One X using XDA
I am struggling with this issue as well
Me too, lately it's been brutal for me