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Hello,
I've been experiencing annoying freezing up issues with my second-hand Glide. In all cases, the freeze happens with the screen off and a race condition ensues discharging the battery (even when plugged into power). Searching around, I've seen a good number of references to this problem:
androidforums.com/samsung-captivate-glide/462710-freeze-ups-anyone.html
gsmarena.com/samsung_i927_captivate_glide-reviews-4071.php
comparecellular.com/cell-phones/galaxy-s-glide
but I have not been able to find any resolution. Sometimes I feel like this: xkcd.com/979 . In essence I'm trying to determine if this is a hardware fault or something which can be fixed by software. Seeing minimal Glide development does not help since there are very limited options for ROMs. Since this device did get a nod for ICS, there's still hope in that, but until then have to suffer.
Anyone seen a resolution other than exchange? Warranty?
Unfortunately, this is quite common but there are few users that did not had any freezes since day one of their Glides.
One issue is, you have your Google calendar sync and you have "Auto Sync" active. This leads for the Calendar to Sync improperly during sleep mode resulting in a sync loop, which makes the device unresponsive thus, wont wake up upon pressing power/lock key. Solution, uncheck the "Auto Sync" function in Settings, Manually sync everything, or uncheck the "Sync Calendar on your Google account.
The other thing which is very common, is leaving wifi on while charging. This results on the same issue above but the reason is not clear. I experience this one in 1 out of 5 chances, so I turn wifi off or set the wifi sleep policy to "when screen turns off" in Settings. Happens on stock and custom ROM(s), except when Cranium Kernel is flashed.
In conclusion, I never thought that these are hardware issues ATM, for my previous Samsung devices also have these, but is eliminated by updating firmware, or flashing a custom ROM.
Thank you for the suggestions. I will verify wifi sleep policy as well as disable calendar sync to see if it helps. And now that there is some activity regarding ICS for this unit, maybe I'll get to test a new ROM to see if it helps.
thanks again
Neither unsynching google+calendars, or the WiFi+charging solutions worked for me.
Is there any hope for those of us with no immediate remedy?
Has Samsung even acknowledged that this is an issue?
When do you predict us getting an ICS update that will solve the issue?
Its a damn shame since I'm ****in loving this phone so far, yet i can't even use it when I want to sometimes.
Well yeah....I can confirm. I reflashed my device and restore my apps...did not do any mods and whatnot. Used it for a day and charged it overnight, no internet. And bam! Sleep Death. Like i said, this is common, and does not think that this is a hardware issue for a lot is experiencing it. So for now, dont left your glide charging overnight, or if you will, download a night clock, or use the stock desk clock. You will have a clock beside you and will keep your device awake all night.
Interesting, I don't have that "sleep death" issue.
Do you have any idea when we'll receive the ICS update?
wLnston said:
Interesting, I don't have that "sleep death" issue.
Do you have any idea when we'll receive the ICS update?
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Click to collapse
The issue you addressed is so called "sleep death." A few weeks past, ATT announced that 10 of their devices will get ICS in less than a month (including the Glide). No word from Rogers when will they update their version of the device.
Unfortunately AT&T did not state when they would push the update as well they only named the devices that will get it.
Has Samsung acknowledged the Sleep Death issue, and whether they will resolve it in the next OTA update?
wLnston said:
Has Samsung acknowledged the Sleep Death issue, and whether they will resolve it in the next OTA update?
Click to expand...
Click to collapse
I believe Samsung is already knowledgeable about the issue....unfortunately, it is not that easy to make a software update just to solve 1 problem (on the contrary to the Captivate SGH-I897 with GPS issues on Eclair, ATT immediately released a FW update within less than 2 weeks to fix it). And, even though I said the Sleep Death is quite common, not all of the users have this, so again, maybe unless a considerable large number of users (or all users) experience this, they might look into it. So I also believe that Samsung (along with ATT/Rogers) will correct the issue on the next update. When? Heaven knows.
If you are experiencing the sleep death more than twice a day, without doing anything, or if you believe non of your installed programs is at fault, and you are still in your return period, I suggest you exchange your device. You might get a unit that is unaffected. My Sleep Death only occurs when I left the phone charging for extended periods of time, like charging overnight which I always do. As I've mentioned, I keep the device awake like installing a night clock application or activating the stock desk clock app.
Well I'm going to try turning on the night clock app this night and see if that stops the sleep death.
And I bought the phone second hand off craigslist. Even if its within the 90-day period, I doubt I'll get any warranty/return ability as I am not the original customer.
interesting problem, will this should hold me back from buying it when my friends will be in the states?
taiber2000 said:
interesting problem, will this should hold me back from buying it when my friends will be in the states?
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Click to collapse
I can't say.....but in my case, the issue is not really that serious in my part. As I said, when I left my device plugged in extended periods of time, then the Sleep Death might trigger....but I never experience any Sleep Deaths while the phone is unplugged and using it throughout the day (on the contrary of the OP's post). In fact, my last sleep death was 10 days previous....it's been reliable and does the job.
gabby131 said:
I can't say.....but in my case, the issue is not really that serious in my part. As I said, when I left my device plugged in extended periods of time, then the Sleep Death might trigger....but I never experience any Sleep Deaths while the phone is unplugged and using it throughout the day. In fact, my last sleep death was 10 days previous....it's been reliable and does the job.
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Click to collapse
I got the sleep death once. It just happened but I have not had it again. I must admit it is scary but I heard you can flash another rom as that is supposed to fix it. I do have the stock rom from Rogers and have not rooted yet.
dudejb said:
I got the sleep death once. It just happened but I have not had it again. I must admit it is scary but I heard you can flash another rom as that is supposed to fix it. I do have the stock rom from Rogers and have not rooted yet.
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Click to collapse
Well that is a good sign....when did you experience? how? please keep your observations. for me, I can replicate the issue by plugging/charging it....I do also have the stock Rogers ROM and I am rooted......my only tip is, don't leave your Glide charging in extended periods (more than 3-4 hours or so).
i have a therory about that, as some other user mentaioned when they useed adracat kernel (that is OC) the problem is gone. maybe samsung uses a underclocked tegra2 prossesor and that tha problem.
gabby131 said:
Well that is a good sign....when did you experience? how? please keep your observations. for me, I can replicate the issue by plugging/charging it....I do also have the stock Rogers ROM and I am rooted......my only tip is, don't leave your Glide charging in extended periods (more than 3-4 hours or so).
Click to expand...
Click to collapse
No the charging for extended periods does not matter. Every night I set my phone to charge at around Midnight and unplug it at around 6:30 AM. I also have Wifi on. I heard it was WIFI and charging that did it. Luckily I am not experiencing it. Gabby did you flash and install the Clock Work Mod? I am thinking about it.
dudejb said:
No the charging for extended periods does not matter. Every night I set my phone to charge at around Midnight and unplug it at around 6:30 AM. I also have Wifi on. I heard it was WIFI and charging that did it. Luckily I am not experiencing it. Gabby did you flash and install the Clock Work Mod? I am thinking about it.
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Click to collapse
this is exactly what I am experiencing....and I can replicate this issue about 8/10 times....well this should hopefully be fixable via FW update (like my SGH-I896 from 2.1 to 2.2).
Yes I have CWMR installed and is very handy....I am now going back to flash OsiMood ROM for I think I already know what triggers the Sleep Death specially in stock ROMs....
Will flashing a new ROM be an issue for me when the OTA ICS update drops?
I read that rooting your phone would be problematic when ICS comes.
If its not an issue, which ROM should I use that will get rid of the Sleep Death issue?
And suppose the ICS fixes the sleepdeath. Will I be able to unroot my phone and revert it back to stock so that I can put ICS on it?
Sorry for the long post!
wLnston said:
Will flashing a new ROM be an issue for me when the OTA ICS update drops?
I read that rooting your phone would be problematic when ICS comes.
If its not an issue, which ROM should I use that will get rid of the Sleep Death issue?
And suppose the ICS fixes the sleepdeath. Will I be able to unroot my phone and revert it back to stock so that I can put ICS on it?
Sorry for the long post!
Click to expand...
Click to collapse
Some people have stated that once you install a Rooted Rom you will no longer get pushed the updated from your service provider. They stated this from Gingerbread 2.3.5 to 2.3.6
In order to go back to stock you have to somehow back up what you have before you flash anything or find it on the web. I am not sure about this but have heard of others doing this.
Your other option is use a ROM that someone cooks with ICS when it becomes available. I have heard of many people toying with getting this set up.
I have looked through this forum, in the QandA and have not seen anyone post this problem. Is anyone experiencing the issue where your screen wont auto turn off? I have changed display timeout to 30 seconds, 1minute, 2 minutes, 5 minutes and so on... display wont turn off on its own. Also, when charging, if a notification comes up, screen awakes, but wont shut off again. Just curious if other users are having a similar issue or if I am the only one. I know this was a problem for S3 owners, but there was no real problem identifying what was causing it. Any help would be appreciated.
Set up as follows:
Stock JB Build
Rooted
Stock Kernel
(Only Titanium app data {not system} restored)
Almost all syncing data set to 1 hour refresh or greater
Smart Stay is turned off
Pattern Lock enabled
I think that covers most bases and options, but if I am missing something, I would love to know.
jdmadonna said:
I have looked through this forum, in the QandA and have not seen anyone post this problem. Is anyone experiencing the issue where your screen wont auto turn off? I have changed display timeout to 30 seconds, 1minute, 2 minutes, 5 minutes and so on... display wont turn off on its own. Also, when charging, if a notification comes up, screen awakes, but wont shut off again. Just curious if other users are having a similar issue or if I am the only one. I know this was a problem for S3 owners, but there was no real problem identifying what was causing it. Any help would be appreciated.
Set up as follows:
Stock JB Build
Rooted
Stock Kernel
(Only Titanium app data {not system} restored)
Almost all syncing data set to 1 hour refresh or greater
Smart Stay is turned off
Pattern Lock enabled
I think that covers most bases and options, but if I am missing something, I would love to know.
Click to expand...
Click to collapse
settings>developer options>Stay awake
Interesting thing though, i turn off stay awake, and it snaps back on at random. don't know why.
crazy talk said:
settings>developer options>Stay awake
Interesting thing though, i turn off stay awake, and it snaps back on at random. don't know why.
Click to expand...
Click to collapse
Thank you for your input. However, I had checked that option, it was not on to begin with, I turned it on, and then off again, it did not reenable itself, but it still is not the culprit. I am baffled right now.
jdmadonna said:
I have looked through this forum, in the QandA and have not seen anyone post this problem. Is anyone experiencing the issue where your screen wont auto turn off? I have changed display timeout to 30 seconds, 1minute, 2 minutes, 5 minutes and so on... display wont turn off on its own. Also, when charging, if a notification comes up, screen awakes, but wont shut off again. Just curious if other users are having a similar issue or if I am the only one. I know this was a problem for S3 owners, but there was no real problem identifying what was causing it. Any help would be appreciated.
Set up as follows:
Stock JB Build
Rooted
Stock Kernel
(Only Titanium app data {not system} restored)
Almost all syncing data set to 1 hour refresh or greater
Smart Stay is turned off
Pattern Lock enabled
I think that covers most bases and options, but if I am missing something, I would love to know.
Click to expand...
Click to collapse
I had this problem too I disabled stay awakenin dev settings, but that didnt fix it. Then I think I found another setting I. Accessories or dock settings and unch3cked something in there....man I just cant remember
Sent from my SGH-T889 using Tapatalk 2
Hi there!
I am about to upgrade to Lollipop, two good months after it's officially out for our M8s. Unless I missed something, the wonderful s2s module seems to be discontinued and I am desperately looking for an alternative.
There are a lot of apps around that let you lock the screen reacting to gestures or just by launching them, but all of them are implemented by using the "Lock screen" device administrator, which literally locks the screen. This means that if you need your phone 10 seconds later, you have to unlock with your pattern or PIN again. This seems to be because of an intentional restriction in Android, and I couldn't find any root application circumventing it.
I found this Xposed module, but people write in the thread that it doesn't work with Xposed for Lollipop.
Does anybody have a better solution? Did you all give up the possibility of sleeping your phone with a gesture without locking it?
On body detection works good for that. Phone won't lock if you set a pin until you place it down for a few minutes.
Sent from my HTC One_M8
Cool, I didn't know of this feature! Thanks!
But does this really solve the problem? If an app with device administrator permissions explicitly locks the screen I guess it will be locked anyway, won't it?
hello everyone , so i use to have this bug back to kitkat also but it wasn't happening as often as it doesnt now that i have lollipop rom installed on my galaxy tab s T705 , the issue is with touch key lights which stays on even when i have them always off from settings , they act super weird when they are in that mode , they go off few sec after screen is off and if i shake the device they go on again as it looks like they are connected to accelerator sensor or something lolz ,the solution is super easy tho just hit the power saving on and then off again and they work normally again i heard some other ppl dealing with same issue but i wanted to know if there is a perma solution for it or not , im sure its a software issue but is there a way to fix it ?
Install a custom rom like cyanogen or something stock based.
I have the same problem. I usually have it set to turn the lights off after 6 seconds, but after a couple of days they don't work anymore. I would change the setting to off, then on, then back to 6 seconds, and it'll work again. After a few more days, they stop. I haven't seen a permanent fix for this.
Sent from my SAMSUNG-SM-G925A using Tapatalk
Same for me. Would usually opt to have the buttons backlight always off, but randomly it starts actin like always on, although the settings remains 'always off'. Toggling the setting to anything else and back to always off fixes the problem temporeraly.
Im running stock swiss lollipop on my t700.
Yes, this is driving me nuts too! I hope they resolve this in the next update and soon!
Sent from my SM-T700 using Tapatalk
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
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Click to collapse
Me too have the touch key settings to always off and found the same problem.
In my case I think it only happens when I plug the Tablet to AC.
Did this happen to anyone under another circumstances?
Thanks in adavance!
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
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Click to collapse
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
TLAgnesB said:
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
Click to expand...
Click to collapse
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
TLAgnesB said:
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
Click to expand...
Click to collapse
Yes but you will need root.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
I heard that there's a new update available for the Tab S. (I already returned my tablet before my 30 days to get a full refund.) Did any one get the new update, and if so, did it fix the issues like this touch key light?
Hey,
I had this problem on the original KK software - upgraded to Lollipop a few days back and I still have the bug... in fact, it is even worse! Occurs more frequently than on LP.
I wouldn't mind leaving the lights on all the time, but they're so damn BRIGHT, and there's no way to adjust the backlight intensity!
Cheers,
Su
I found this solution on another forum...
If you enable smart stay, the touch key light duration will work properly.
Any further movement on this?. I've found that if I take my tab out of the book case the problem goes away. Seems like it's a bug with the case sensor.
No movement that I'm aware of. I'm really frustrated that there hasn't been a fix after all this time. I'm holding out hope that if there is ever an update to Marshmallow, that the issue will go away. Interesting observation about the case -I have a book case on mine. I'll remove it and see what happens...
So let me know if you have the same issue... No matter how long I set my screen off time for, it always goes go sleep after 10 seconds!
Don't have that issue here. ATT version
I do not have that issue either (AT&T). Perhaps there is an email account or other "administrator" that requires a short screen timeout? I have seen that before.
seniorstew said:
So let me know if you have the same issue... No matter how long I set my screen off time for, it always goes go sleep after 10 seconds!
Click to expand...
Click to collapse
Are you talking about the main screen or the active display when the actual screen goes off?
seh6183 said:
Are you talking about the main screen or the active display when the actual screen goes off?
Click to expand...
Click to collapse
The main screen. I turned moto display off and it still happens
I ever tried rebooting into safe mode and same problem.. Going to try a factory reset later
My motoz2 is doing this same thing. And it is frustrating. (Verizon). Have you figured out how to fix this?
Do you have adaptive brightness turned on?
Sent from my Moto Z (2) using Tapatalk
So I did a master reset and didn't connect my tumi battery until the play store updated the moto mod app to the newest version.. No more screen issue! I highly recommend anyone who gets this phone, update the app first before you attach any type of mod.