[HELP] New texts randomly get deleted! - EVO 4G Q&A, Help & Troubleshooting

So I seem to have this HUGE problem. I've noticed this first about 2 months ago. The problem is that my notification light will blink, the phone will vibrate, and a notification for a new text will play. But I go to check my texts, and nope! Nothing! So, I thought it was just whatever. But people actually were texting me and my Evo decided to just delete it for whatever reason. Now this doesn't happen for every new text, I get about 150 a day, and it will do it for around 5 new texts. It gets annoying cuz then I have to text my friends to ask if they just texted me or not since I never got it cuz my phone deleted it. Not to mention I'm trying to patch things up with someone and it doesn't help if they text me and I never reply because I never "got" it.
I can replicate this issue when I play a memory intensive game. I know I'm getting texts because I've tried sending a text from another phone, and it would light up or whatever, but I would NEVER see that text. Plants vs. Zombies can replicate it. So I've considered it to be a memory issue. Maybe my MMS receiver closes as it needs more RAM. So I've been trying to figure out how to lock everything MMS related to memory but with no luck. And yes, I've tried to use MMS apps like Handcent, GO SMS Pro etc. No luck there either. And I've tried to use AMM to bring up the priority of my MMS service, also with no luck as it just resets to hidden app.
I've had this issue on quite a few ROM's. Synergy (Nightlies, RC1, RC2-Currently Running), MikG since the beta days, the Gingerbread leak, Kingdom REVOlution. Even on Froyo! I'm getting desperate to try CM7, I really love Sense but if this issue persists, I might just try CM7, but I wanted to know, has anyone else ever had this problem? Am I just screwed!? I'm afraid to get a replacement because of no root. Any help is greatly appreciated!

I would recommend signing up for Google Voice it backs up all your texts online and because your on Sprint you dont have to change your number Another Pro is that when switching roms it will download your texts for you when you install the App from Market. I am pretty sure this will fix it because your texts will get routed through Google Voice
google.com/voice

go sms pro
To avoid this problem i would advice switching to go sms pro its faster and lighter than the htc stock sms app. ever since I switched i had no probs.

Related

[Q] [HELP!] Expert Issue. Not receiving SMS messages.

Had Evo since day 1. Rooted right away and have been ROM-happy, flashing my favorite as developers release them. Went from Fresh to Myn to MIUI and am now on my favorite, most stable and reliable rom: Deck v1.
Problem:
9 days after switching to Deck I stopped receiving sms messages completely. This is not an issue of the notifications for sms being turned off, nor is it a ringer issue. The text never comes through. I can send texts without issue, no problem.
Tried to fix this in these ways:
•*I made sure I wasn't blocking any texts; this can be done at sprint.com > my account.
• I called sprint so they could remove/re-add my sms messages which usually fixes this type of issue.
• I restored a nandroid backup taken at a point when texts were working.
• I tried restoring the stock image - then updating profile. Still wouldn't receive.
• Obviously rebooted 35 times throughout the course of all this (i have to say it, somebody will ask )
• Full wipe etc.
Nothing worked.
Called Sprint knowing they couldn't do a damn thing and would probably stop listening if they knew my phone was rooted. Long story short they sent me in to get a new Evo. Was worth a shot, I wasn't convinced it was a hardware issue (how could it be, sms is not dedicated to a particular piece of hardware in the phone) but I went in and did the swap.
New Evo, unrooted, texts worked! but wait, that's not all.
9 days after rooting again and installing Deck v1 - poof - no incoming texts. The exact same issue.
WTF is going on here?? There is nothing in logcat, absolutely nothing happens on my side when somebody sends me a text.
Google voice texts are a good emergency workaround but I want my native texts. Is this a deck issue?? anybody else getting this? i;ve ggogled for weeks now and nobody has come accross this particular issue. Also this issue wont fix itself. i went a almost a week the first time without noticing i wasn't getting texts.
Have you tried a ##786# reset? You will need your MSL code. Also, it will wipe all data from your phone, so take that into account. When you ##786#, let the list load and then hit "menu", and "reset".
When I first flashed to a GingerSense rom, I lost the ability to send/receive MMS and I was not able to connect to 3G at all. 4G and WiFi worked, but the 3G was nonexistent to my phone. After calling Sprint several times, one tech told me to reset my phone this way. I told him I would have to call back because if my phone was going to get wiped, I had to back everything up first and it would take a while. After I backed up all my app/data with Titanium and made a NAND back-up, I did it and it got my phone working right.
Hopefully you get the same result. Good luck.
rugedraw said:
Have you tried a ##786# reset? You will need your MSL code. Also, it will wipe all data from your phone, so take that into account. When you ##786#, let the list load and then hit "menu", and "reset".
When I first flashed to a GingerSense rom, I lost the ability to send/receive MMS and I was not able to connect to 3G at all. 4G and WiFi worked, but the 3G was nonexistent to my phone. After calling Sprint several times, one tech told me to reset my phone this way. I told him I would have to call back because if my phone was going to get wiped, I had to back everything up first and it would take a while. After I backed up all my app/data with Titanium and made a NAND back-up, I did it and it got my phone working right.
Hopefully you get the same result. Good luck.
Click to expand...
Click to collapse
Flashed back to a Sense/stock rom to do just that. Didn't help.
Whenever somebody has issues like mine it usually involves sending AND receiving. For me it's strictly receiving.
People also center these issues around MMS. Sending MMS is not an issue for me. I can send everything. I can't receive a damn thing.
That certainly is an oddity. I've been using decks 1.2 since C, and am currently on Z. I've never had any issues with not receiving sms messages (as far as I know...I suppose it would take someone to tell me that they sent me a message and I never replied, which I haven't got yet) I have never really seen this issue, except on my buddies stock hero a couple weeks. His problem was that he had never deleted any of his texts, so literally had like 10k messages or more in there. Once I was finally able to get all his damn messages cleared out (took forever...he wouldn't let me factory reset it) he was able to start receiving texts again. I'm sure that's not your problem, because you've been flashing and wiping, surely your texts have been cleared out...unless you restore them all. That's the only time I've seen that. I would've suggested maybe it was an issue on sprints end, which would not be unheard of, but if that was the case it wouldn't have worked on your new unrooted evo when you got it.
I saw in deck's thread that you already deleted the telephony.db directory, and that had no affect for you. I really wish I had some suggestions for you, but that is just odd. My first guess would've been a problem with sprint.
EDIT: Also, are you using the GV and Sprint integration? I don't use it, but I saw that if some settings weren't correct with that (from the google voice website) that all messages will go thru google voice, and not thru the native messaging app. Could that possibly have anything to do with it, maybe?
If you have Sprint/Google Voice integration, that is the problem. There are some funky things going on with Google Voice lately. Can't send messages from Gmail to a Google Voice number and have it register as a cell sms. The message is automatically sent to and only goes to the Google Voice Inbox.
I've had some sms trouble with all ROMs, not simply Deck's. It sounds identical to your issue. Google is the only constant between all ROMs. My problem was resolved by going into Google Voice settings, unchecking "Receive text messages on this phone," saving changes, then rechecking it and saving those changes.
I have lost the ability to receive sms numerous times. I am convinced it is a Google/Sprint integration issue.
I cant get text messages either. I can send all day and im testing, flashing roms, recoveries, I just unrooted as a final solution (so i thought) and nothing. Same crap. If anyone has a fix or if the fix is on another thread let me know please, thanks. Other wise im just gonna root back and say F! text messages
If you're on MIUI and didn't wipe, when you flashed it can cause these issues. Try to reflash, after doing a full wipe.

Text messaging not sending. Please Help!!

Do you guys have issues when sending txt messages? My phone almost everyday when I try to send a txt message i'll wont finish sending, it keeps saying "sending" and it wont deliver. I have to delete the message and restart my phone....
This is really annoying....
Is there a fix for this?
Are you doing level 2 ram clears to end applications? If so this has been known to play hell with SMS/MMS.
if you DID do a level 2 ram clear... just reboot your phone and try again
What's a "level 2" ram clear?
BTW, I'm in NYC area, and Sprint has been having major issues here over the past week or 2. Almost everyone I know on Sprint is experiencing dropped calls, failed messages and other connection problems. Supposedly a known issue.
Sent from my SPH-D700 using XDA App
I did have this problem on the stock Epic. Do not ask me why but if I turned the Data Network Mode off it would send all messages. I would then turn it back on and have no problems for a few days and then it would pick up again. It was almost like the phone just needed a change of routine. This hasn't happened recently, but was very annoying.
Sent from Epic ACS SRF 1.2
Stock SMS app?
Do you experience this issue using the stock SMS app or a different one?
If using stock app, have you tried a different one like ChompSMS or Handcent?
Yes, I do level 2 ram clear very often actually, so this might be the problem ahn?
I use the stock one, I've tried and handcent once and had the same issue with it....
Thanks for the feedback guys....
Don't clear the Ram (on any level) unless your phone stops working properly.
The Android OS manages memory better on it's own than you will ever be able to and it won't lead to issues like messages not sending.

Missing random text messages and Calls - ROM or Hardware?

Hey fellow XDAer's,
I am constantly missing text messages from friends and every once in a while, I see that I get a voicemail with no missed call on the phone. I am wondering is it is the ROM I am running or just the phone.
Has anyone experienced this before? If so, how did you fix it?
I was thinking about dropping my ROM back down to a stock ROM (rooted) and see if that helps. Does anyone have any good suggestions on a bone stock rooted rom to test?
Thanks!
Hey,
I have had this issue before and honestly it was neither, it was just the sprint service, I had bars but I was missing text calls etc and I called the sprint store to have them tell me it was just an outage. So most likely that is what is causing it.
Now to counter this I use google voice so either I normally get my calls and text through one or the other or both if data and 1x is working properly!
I wish you the best of luck and hope you figure it out!
If I helped please hit that thanks button!
I was missing random text messages until I started using Ghostly SMS. Since I started using that a couple of months ago it has recovered over 100 text messages.
which rom are you on?
roms like energy are notorious for not getting sms through. i have had mannnyy people think im ignoring them because texts arent coming through i will usually switch to voice intergration and solves it cuz everything is going through voice.
and/or see if there are certain radios that work better for the rom you are on. sometimes that will help too

[Q] EVO Not receiving texts

I am a noob to posting but not new to reading this forum nor rooting.
I have an EVO 4G and just flashed AOKP build 33 with GAPPS 3-17.
I have Google Voice installed and have used it with no problems for almost a year now.
Just yesterday when I flashed AOKP build 33 my phone quit receiving text messages. I still receive them on my Google Voice account on my phone and on the computer.
GV is set to have my text messages go through my text client and my text client is set to the default messaging app.
I have tried flashing to recovery nandroids of previous Roms and states of Roms and that did not solve my problem.
I didn't see anyone at the AOKP thread who has had the same problem.
What can I do? Please help.
*apologies for posting this if there is a better place for it to go but after making it through all of the results on my searches about this with no solution I am extremely frustrated and need a solution.
Have you tried uninstalling GV to see if that solves the problem? My phone did the same thing for a while with google voice and I never understood why, but uninstalling GV took care of my issues. You will probably get the text messages a few hours to a few days late, or at least that is what happened to me
trau89 said:
Have you tried uninstalling GV to see if that solves the problem? My phone did the same thing for a while with google voice and I never understood why, but uninstalling GV took care of my issues. You will probably get the text messages a few hours to a few days late, or at least that is what happened to me
Click to expand...
Click to collapse
So do I need to do more than just uninstall and re-install the app? i.e. the whole thing with un-linking my number and voicemail and everything?
If you uninstall it, I def would suggest doing the full uninstall procedure,..the unlinking, etc.
Sent from my PC36100 using xda premium
scottspa74 said:
If you uninstall it, I def would suggest doing the full uninstall procedure,..the unlinking, etc.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Giving it a shot now. Thanks.
I'm worried though, without GV I will have no option for text messages.
How's that? What did I miss? You don't have a stock messaging app, or you don't have a sprint phone #?
Sent from my PC36100 using xda premium
no dice
I disabled my GV account and un-linked it from my number, restarted and still no incoming texts. Any other ideas?
Make sure somehow you have the latest radios and such maybe? Have someone text you again now that its all undone and see if the new message will go through. Like I said, even after disabling GV, it took 3 days for the lost texts to come through.
trau89 said:
Make sure somehow you have the latest radios and such maybe? Have someone text you again now that its all undone and see if the new message will go through. Like I said, even after disabling GV, it took 3 days for the lost texts to come through.
Click to expand...
Click to collapse
I've had someone texting me throughout the process to no avail. I am working on updating the profile and the PRI/PRL but have to load a sense ROM. Is that the same as the radios? Haven't really dealt with radios before.
Any towers being worked on in your area? I've had no incoming texts for 4 weeks now, due to a tower upgrade (LTE). The only way I could get a text was to make a phone call (typically called my voicemail when I wanted to check for texts). Supposedly this is done as of today...
Worth it for the LTE though!
Resolved
Thanks guys. I ended up just flashing a MikG ROM and it corrected what ever was wrong. Then flashed my AOKP ROM and we are back up and running. Still have no idea what it was.
I'm having same issues, ive been switching back and forth between ROMS to see if i can find one that works. I removed Google voice from my phone, and deactivated it online to see if that fix it. but not working still.
I still only get texts when i make a phone call.
Mik G worked for me as well
Those who are having the problem, are you restoring a backup of GV with data?
Remember, especially with Google apps, there are a lot of updated features for ICS and backups from Gingerbread will not work efficiently. It is best to start from scratch with these apps, especially seeing that Google voice pull most of its data from the cloud... no real need to restore data with it.

Disappearing text messages

I've noticed an issue on my Galaxy Nexus (Stock Rooted 4.0.4, VZW) where randomly a text message will disappear.
I don't have any idea what is causing it and its so sporadic, it happens maybe once every 1,000 texts.
The only way I know I'm even missing a text is if I see it appear in the notification bar but not be there when I go into the messaging app (Using stock messaging) or, because I have mightytext installed, I'll see the message forwarded to my browser but I'll notice its gone from my phone.
I was able to pull a logcat after it happened most recently, so if someone thinks they would be able to decipher some information from it, let me know.
I'm posting because I'm wondering if I'm the only one seeing this issue or if others are in the same boat.
Thanks in advance and let me know if anyone would like some more info...I've been trying to nail this thing down for months now.
You're welcome to put it up on pastebin or something and post it, but I would first eliminate MightyText as the first possible problem. Uninstall it and see if it still happens.
I had the same problem when still on 4.0.2 stock, unrooted. Only ever used the stock messaging app. It happened very sporadic, with the same symptoms you described.
Messages popped up in notification bar but could be nowhere to be found in messages app.
Since upgrading to 4.0.4 it never happened again, or at least I didn't notice.
As you are on 4.0.4 already, that's probably not comforting.
Sent from my Galaxy Nexus using Tapatalk 2
Yeah, it happens so infrequently that I'm not surprised you haven't noticed it since updating, but nice to know someone else has the same issue.
Do you have mighytext installed or can we rule that out as a culprit?
Do you have any SMS Backup applications installed?
If not, I recommend the "SMS Backup +" by Jan Berkel.
Works amazing on my ICS.
Does backups of SMS, MMS and Call Logs (if you want.)
Yes, I do have that installed, but thats not really relevant to the issue I described here.
Thanks.
gbenj said:
Yes, I do have that installed, but thats not really relevant to the issue I described here.
Thanks.
Click to expand...
Click to collapse
Sorry - I realized I never finished my train of thought. Got "distracted" as someone walked into my office.
To continue, when your texts disappear from your phone, do they also disappear from your Gmail SMS label?
As per every 1000 texts - I assume you get a TON of texts per day?
I ask - because my cousin who is a promoter also gets/sends 1000's of text messages a week, and he made a funny comment yesterday about how some of his incoming texts "vanished."
He doesn't have SMS Backup+, so I couldn't verify it for him at the time. I'm wondering if you and him have the same problems?
Regards,
var
I also have SMS Backup + installed, but not Mighty text. When a disappearing text arrived, it never even had a time to kick in, even though I'm on wifi and it's said to backup upon arrival. The text is just gone, right after the notification vanishes.
But hard to investigate as it happens really very sporadic... And yup, I get hundreds of messages each day in a developing country, where sometimes also sms are not delivered, so everybody knows and it's not that big of a problem.
Sent from my Galaxy Nexus using Tapatalk 2

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