Had Evo since day 1. Rooted right away and have been ROM-happy, flashing my favorite as developers release them. Went from Fresh to Myn to MIUI and am now on my favorite, most stable and reliable rom: Deck v1.
Problem:
9 days after switching to Deck I stopped receiving sms messages completely. This is not an issue of the notifications for sms being turned off, nor is it a ringer issue. The text never comes through. I can send texts without issue, no problem.
Tried to fix this in these ways:
•*I made sure I wasn't blocking any texts; this can be done at sprint.com > my account.
• I called sprint so they could remove/re-add my sms messages which usually fixes this type of issue.
• I restored a nandroid backup taken at a point when texts were working.
• I tried restoring the stock image - then updating profile. Still wouldn't receive.
• Obviously rebooted 35 times throughout the course of all this (i have to say it, somebody will ask )
• Full wipe etc.
Nothing worked.
Called Sprint knowing they couldn't do a damn thing and would probably stop listening if they knew my phone was rooted. Long story short they sent me in to get a new Evo. Was worth a shot, I wasn't convinced it was a hardware issue (how could it be, sms is not dedicated to a particular piece of hardware in the phone) but I went in and did the swap.
New Evo, unrooted, texts worked! but wait, that's not all.
9 days after rooting again and installing Deck v1 - poof - no incoming texts. The exact same issue.
WTF is going on here?? There is nothing in logcat, absolutely nothing happens on my side when somebody sends me a text.
Google voice texts are a good emergency workaround but I want my native texts. Is this a deck issue?? anybody else getting this? i;ve ggogled for weeks now and nobody has come accross this particular issue. Also this issue wont fix itself. i went a almost a week the first time without noticing i wasn't getting texts.
Have you tried a ##786# reset? You will need your MSL code. Also, it will wipe all data from your phone, so take that into account. When you ##786#, let the list load and then hit "menu", and "reset".
When I first flashed to a GingerSense rom, I lost the ability to send/receive MMS and I was not able to connect to 3G at all. 4G and WiFi worked, but the 3G was nonexistent to my phone. After calling Sprint several times, one tech told me to reset my phone this way. I told him I would have to call back because if my phone was going to get wiped, I had to back everything up first and it would take a while. After I backed up all my app/data with Titanium and made a NAND back-up, I did it and it got my phone working right.
Hopefully you get the same result. Good luck.
rugedraw said:
Have you tried a ##786# reset? You will need your MSL code. Also, it will wipe all data from your phone, so take that into account. When you ##786#, let the list load and then hit "menu", and "reset".
When I first flashed to a GingerSense rom, I lost the ability to send/receive MMS and I was not able to connect to 3G at all. 4G and WiFi worked, but the 3G was nonexistent to my phone. After calling Sprint several times, one tech told me to reset my phone this way. I told him I would have to call back because if my phone was going to get wiped, I had to back everything up first and it would take a while. After I backed up all my app/data with Titanium and made a NAND back-up, I did it and it got my phone working right.
Hopefully you get the same result. Good luck.
Click to expand...
Click to collapse
Flashed back to a Sense/stock rom to do just that. Didn't help.
Whenever somebody has issues like mine it usually involves sending AND receiving. For me it's strictly receiving.
People also center these issues around MMS. Sending MMS is not an issue for me. I can send everything. I can't receive a damn thing.
That certainly is an oddity. I've been using decks 1.2 since C, and am currently on Z. I've never had any issues with not receiving sms messages (as far as I know...I suppose it would take someone to tell me that they sent me a message and I never replied, which I haven't got yet) I have never really seen this issue, except on my buddies stock hero a couple weeks. His problem was that he had never deleted any of his texts, so literally had like 10k messages or more in there. Once I was finally able to get all his damn messages cleared out (took forever...he wouldn't let me factory reset it) he was able to start receiving texts again. I'm sure that's not your problem, because you've been flashing and wiping, surely your texts have been cleared out...unless you restore them all. That's the only time I've seen that. I would've suggested maybe it was an issue on sprints end, which would not be unheard of, but if that was the case it wouldn't have worked on your new unrooted evo when you got it.
I saw in deck's thread that you already deleted the telephony.db directory, and that had no affect for you. I really wish I had some suggestions for you, but that is just odd. My first guess would've been a problem with sprint.
EDIT: Also, are you using the GV and Sprint integration? I don't use it, but I saw that if some settings weren't correct with that (from the google voice website) that all messages will go thru google voice, and not thru the native messaging app. Could that possibly have anything to do with it, maybe?
If you have Sprint/Google Voice integration, that is the problem. There are some funky things going on with Google Voice lately. Can't send messages from Gmail to a Google Voice number and have it register as a cell sms. The message is automatically sent to and only goes to the Google Voice Inbox.
I've had some sms trouble with all ROMs, not simply Deck's. It sounds identical to your issue. Google is the only constant between all ROMs. My problem was resolved by going into Google Voice settings, unchecking "Receive text messages on this phone," saving changes, then rechecking it and saving those changes.
I have lost the ability to receive sms numerous times. I am convinced it is a Google/Sprint integration issue.
I cant get text messages either. I can send all day and im testing, flashing roms, recoveries, I just unrooted as a final solution (so i thought) and nothing. Same crap. If anyone has a fix or if the fix is on another thread let me know please, thanks. Other wise im just gonna root back and say F! text messages
If you're on MIUI and didn't wipe, when you flashed it can cause these issues. Try to reflash, after doing a full wipe.
Related
I know there are several topics on the same issue, but mine seems to be a little more unique. I am running a rooted evo on myn's warm 2.2 rls 5. I have updated my PRL and Profile umpteen times. I am unable to receive ANY text messages until I make a phone call or check my voicemail, at which time they all come flooding in at once. I have had sprint reset my phone once which solved the problem temporarily for a few hours, and it is now back. This is the most frustrating issue for me, as I text quite a bit. I can send absolutely no problems to verizion, AT&T and sprint users alike and they receive fine, where I do not get their reply. Is there any advice, this came randomly out of the blue yesterday and has been boggling me since. I am on a fresh wipe (Caulkins wipe all, fresh install). I connect fine and downloaded 28 apps from the market no problem on the network and also get 4G. I am boggled.
Any help is greatly appreciated, and I can provide more information if needed.
SS92 said:
I know there are several topics on the same issue, but mine seems to be a little more unique. I am running a rooted evo on myn's warm 2.2 rls 5. I have updated my PRL and Profile umpteen times. I am unable to receive ANY text messages until I make a phone call or check my voicemail, at which time they all come flooding in at once. I have had sprint reset my phone once which solved the problem temporarily for a few hours, and it is now back. This is the most frustrating issue for me, as I text quite a bit. I can send absolutely no problems to verizion, AT&T and sprint users alike and they receive fine, where I do not get their reply. Is there any advice, this came randomly out of the blue yesterday and has been boggling me since. I am on a fresh wipe (Caulkins wipe all, fresh install). I connect fine and downloaded 28 apps from the market no problem on the network and also get 4G. I am boggled.
Any help is greatly appreciated, and I can provide more information if needed.
Click to expand...
Click to collapse
does this happen on the stock rom as well?
MariuszS1985 said:
does this happen on the stock rom as well?
Click to expand...
Click to collapse
Yes. I RUU'd back to all stock, unrooted as well w/ S-On. The problem is now less unique to me. Several other people in the same area are having the same exact problem, having to call their voicemail to get the text messages, then having them stop when the phone call is hung up. I am receiving a repalcement Evo this afternoon hopefully.
Searched for a similar problem and I wasn't able to find anything that matches what has been happening to my wife's EVO. Recently I installed CyanogenMod 7.1 RC1 as found here: http://forum.xda-developers.com/showthread.php?t=1143049
I also updated her to the latest radio/PRI/WiMAX/etc. versions when I did this. So that could also be the issue.
It seems that ever since I worked on her phone, she hasn't been able to receive emails, and she can't call or text me. I can't call her either. When she tries to call me, the phone vibrates and she hears the words "Enter the number you wish to dial, then press the pound key." When she enters my number, it says it can't understand. When I try calling her, it just doesn't connect at all and stops trying after about 30 seconds.
We're on the same Sprint family plan and I have an Epic 4G. Her sister, who is also on our family plan with a Samsung Moment, can call her just fine. Far as we can tell, it's only a problem between our two phones. So it might be a Sprint thing. But then again, she's not getting emails either, even though her data works fine for other purposes.
She's at work right now. When she comes home I am going to roll her back to the old radio, WiMAX, PRI, and NV versions (15.00.11.19, 27167 R01, and 1.90.003, respectively). If that doesn't work, I did make a nandroid backup from before I did anything. But her old ROM was kinda buggy (EViO 2, which was okay except it would randomly turn 4G on) and CM7 is supposed to be good.
Hopefully rolling back her radio versions will fix this; if not, is there something else I can do to fix it or prevent it from happening again if I install another ROM?
EDIT: Well, I fixed the email issue. That one was simple and silly - for whatever reason, her Google account was not set to automatically sync email. With that out of the way, I only had to worry about the phone call issue.
Her dad tried to call her several times yesterday and it would go straight to voicemail without her phone ringing. After rolling back her radio version, it seems to be working fine. Time will tell. Now the only issue is that Google Voice has decided to take over as the default SMS app, even though Handcent is set as the default. But that's a subject for a different thread.
I can't get images from people... It just sits there saying downloading (mind you it is a 26KB file...
WTF
Any thoughts?
I've gotten lots of them, and sent lots of them with no issues, using stock messaging app..
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
trojanv said:
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
Click to expand...
Click to collapse
I've rebooted and flashed new kernel... no bueno.
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
Click to expand...
Click to collapse
I think the above is accurate IF you have a GV number AND a sprint number. However, if you started with a Sprint number and used GV integration (NOT porting your Sprint # to GV) then: MMS would arrive to your phone's messaging app, but not to GV app or GV web interface.
I took advantage of sprints GV integration months ago with my og EVO 4g, no problems. Picked up ET4G and now I can't send or receive MMS. Searching for a solution...
My wife had this issue on her ET4g. I updated profile, prl and firmware/software and it was resolved. In frustration I did all three before checking to see if it worked so I'm not sure exactly which of one resolved her problem. But mms send and receive fine now.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
Click to expand...
Click to collapse
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
I called sprint yesterday, they updated my profile, had me reboot, no dice. PRL update, no dice. Remove battery and wait a few minutes, reboot, no dice. Getting desperate, I loaded custom PRL 00001 for constant verizon roaming.... whaddya know, speeds increased, but still no functioning MMS. I'm tempted to reset everything on my phone, but don't really want to reconfigure everything. Ugh.
I'm not rooted, have not attempted root. I switched back to Sprint 60681 PRL, still no MMS. Suggestions?
I've also noticed that my phone doesn't upload to pics to twitpic or yfrog successfully while on 3g (via tweetdeck). I wonder if there's some radio hardware or software bug that makes uploading difficult/slow?
---------- Post added at 09:38 AM ---------- Previous post was at 09:32 AM ----------
I guess I'm just not sure how a Hard Reset would change anything to suddenly allow MMS sending. I've tried handcent, then uninstalled and back to stock messaging app, still no dice.
Anyone want to hypothesize about how a hard reset would enable MMS?
Your problem may be that you need too go on the google voice webpage not app and delete you phone number off of it. I had same issue changing.devices. delete your number off the voice webpage uncheck it so its not assigned too any phone. Delete google.voice.from your phone. Re download it then do the carrier integration again when u first open it. Alot of people have this.problem everytime u change devices u need too do this. Even if its the same number. Went through exact same thing. Had same issue. Trust me try it. I actualy called sprint they had me reset prl and profike blah blah didnt work then said i needed too contact google. But i stumbled upon the solution in a forum for google voice integration
---------- Post added at 01:46 PM ---------- Previous post was at 01:37 PM ----------
h20wakebum said:
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
Click to expand...
Click to collapse
I send screen shots too people all the time.
I had this problem with my Hero but not my Photon or E4GT.
I have the same problem. Started some time last week. I called Sprint and they did like 5 resets, no luck. They told me to take it to the Sprint store.
So today I spent an hour and 20 mins in the Sprint store where they did all sorts of resets and system updates, no luck. In fact, he told me he had 3 other Epic 4g Touch's in the back that came back with the same problem, and he didn't have any new ones to give me. He told me to call back on Friday and see if he has any new phones in stock.
This whole issue was on a stock phone, did all sorts of hard resets. I just rooted my phone, still using a stock kernal though. Still having the same problem. EVERYTHING works except for MMS. Not only that, but when I try to log on with pictures.sprintpcs.com, the site is not working either. STRANGE... the other phone number on my account log in OK.
Any change's that can be made to the MMS proxy?
Hard reset solved it for me today. I reset, then sent an mms before installing any apps. Success! Then I reinstalled google voice. My guess is that my problem had something to do with google voice integration, & a new phone. I'd bet that the other new ET4G's at the back of your sprint store perhaps could be similarly solved? "de-integrate" GV then reintegrate?
Odd, I know. But all is now working well here.
Sent from my SPH-D710 using Tapatalk
I tried a hard reset no luck... Sprint tried it. I tried to root, no luck. Sprint will replace my phone. I just don't see how EVERYTHING WORKS except MMS. It makes no sense. Anoyne have any RTSP or Port changes that could be made?
I was having this problem when a friend sent me a MMS and it was stuck just saying download. I installed Handcent, opened the message thread, and clicked the download button. Worked right away.
SO my total time on this issue is now up to 7 hours total, an hour and a half in a store and 5 and a half on the phone with Sprint.
I FINALLY got them to admit that this was an account/network issue and not a phone issue. They opened a network issue and I have to wait 72 hours for a reply now.
For anyone that just can't seem to send or receive pictures, but the phoen says it sent, try checking out www.pictures.sprintpcs.com
In my issue, I can't even log into the site, it tells me that my phone number isn't a valid Sprint number... Mind you, from the square one, I TOLD SPRINT THAT THIS WAS HAPPENING AND IT WAS AN ACCOUNT ISSUE AND NOT A PHONE ISSUE!! They ignored me... they had me do at least 7 phone resets over 4 phone calls and 1 store visit. I tried to explain to them that even if my phone was broken, there is no wake a broken phone would make my picturemail website stop working too.
Finally I had them activate my old Palm Pre (OMG that thing takes 3 minutes to boot up, how the hell did I ever deal with that phone?) and I tried sending picture mail from there and nothing. So they opened a network ticket (Second one, because they told me they would open one two days ago and when I called yesterday they said a ticket was never open).
The next step... Talking to billing and seeing how they could compensate me for all my headache in this. $$$$
Update:
Spoke to someone from networking. They said that Sprint is in the middle of moving things to a new "Platform". This process involves moving accounts to a new platform and I was one of the lucky ones that didn't get moved correctly and had my account deleted.
I'm having issues. After searching XDA and Google I've come to a dead end.
What I'm running currently:
-EVO 4G now running SuperSonic EvO 3.70.651.1 OTA - Stock - Sense(Odexed) (Was MikG v3.0)
-PRI: 2.15_003
-PRL: 60683
-Baseband: 2.15.00.0808
I was running KushDecks ICS for about two weeks and everything worked great besides the FC's because of Trebuchet launcher. So I flashed JaredTheGreats ICS 4.0.3 Beta 2.5 (uses Nova Launcher) then I couldn't receive mms.
I did some research and looked like I needed to run a PRL update. So I just flashed MikG V3.0 (Great flash, btw) updated PRL and I still don't receive MMS even though i can send MMS(testing with my brothers phone).
I've found some things about APN and found some sources that show how to fix the APN but none of them are working.
Any leads would be great. Thanks in advance.
Come to think of it I will post some status updates on what I try and the results. Maybe others are having the same issue.
1/28/12
-Flashed and reFlashed Sense and ASOP roms Results: SMS receive not working
-Updated PRL and Profile on Sense Rom (MikG v3.0) Results: SMS receive not working
-APN backup fix and restore on MikG v3.0 Results: SMS receive not working
-Tried third-party SMS app (GO SMS Pro) Results: SMS receive not working
-Flashed latest stock rom from sprint. Results: SMS receive not working
-##SCRTN# reset Results: SMS receive not working
-Called Sprint - 8 resets later + ##SCRTN# reset Results: SMS receive not working
-Sprint told me locational service problem. (I think lies) Results: SMS receive not working
-Urge to hulk smash my phone.... Results: SMS receive not working
1/30/12
-The settings in my Google Voice account were messed up. Results: SMS receive is now working
It may be that there's something wrong with the native MMS/SMS application. In the 3D forums this is also an issue and we are downloading GoSMS as a work around. Give it a try.
intrlude said:
It may be that there's something wrong with the native MMS/SMS application. In the 3D forums this is also an issue and we are downloading GoSMS as a work around. Give it a try.
Click to expand...
Click to collapse
Hey thanks for the reply.
Just tried Go SMS Pro. SMS send works but was delayed by about an extra 20 seconds compared to the native. SMS receive still doesn't work.
bombarded said:
Hey thanks for the reply.
Just tried Go SMS Pro. SMS send works but was delayed by about an extra 20 seconds compared to the native. SMS receive still doesn't work.
Click to expand...
Click to collapse
Phone just sits there, downloading and gives error or just doesn't even give the option to do so? Okay, since you're running a Sense ROM, hopefully you have access to EPST settings and have your MSL handy; run the following ##SCRTN#, input your MSL and reset. It will only reset the NAI values and your phone will go through an OTA programming. Hopefully, that works for you.
intrlude said:
Phone just sits there, downloading and gives error or just doesn't even give the option to do so? Okay, since you're running a Sense ROM, hopefully you have access to EPST settings and have your MSL handy; run the following ##SCRTN#, input your MSL and reset. It will only reset the NAI values and your phone will go through an OTA programming. Hopefully, that works for you.
Click to expand...
Click to collapse
Phone doesn't do anything. No notifications. No errors. Nothing. I just don't receive texts at all. I tried the ##SCRTN# and it still doesn't work.
Called Sprint they told me to do the ##SCRTN# as well. Nothing changed. Restarted my phone dozens of times. They reset their services for me several times.
Eventually, they told me their is a problem at my current location. But I believe that is a lie because my brother is on the same plan as me, with the same phone, on the same network and in the same location and he receives texts without a problem.
Also, i have this problem everywhere not only at my current location but also when I'm at my office maybe 5miles away. Even when I'm in the city 20miles away. I'm not receiving no texts at all.
I'm curious to what the problem could be...
I'm losing hope. :/
Other thing that could be tried is to move from device to device. Swap into another phone, let it program, try a test text message, if you receive switch back.
What exactly do you mean by swap into another phone?
bombarded said:
What exactly do you mean by swap into another phone?
Click to expand...
Click to collapse
Get another phone and activate it on your account/number. Send a test text to yourself. If you receive on that temp phone, switch back. If not a smartphone you could/would incur prorated charges, but will definitely know whether its the hardware or not.
Sent from my PG86100 using xda premium
Alright. I'll try that Monday when I have the ability to.
I'm thinking of unrooting my phone and taking it in to the Sprint store have em deal with it.
Okay, I figured it out. Hit me like a ton of bricks and now I feel stupid. haha.
I had Google Voice set up on my account for voicemails and for some reason the setting to receive texts on my phone was turned off. I turned it on and everything went well.
Derp.
I am a noob to posting but not new to reading this forum nor rooting.
I have an EVO 4G and just flashed AOKP build 33 with GAPPS 3-17.
I have Google Voice installed and have used it with no problems for almost a year now.
Just yesterday when I flashed AOKP build 33 my phone quit receiving text messages. I still receive them on my Google Voice account on my phone and on the computer.
GV is set to have my text messages go through my text client and my text client is set to the default messaging app.
I have tried flashing to recovery nandroids of previous Roms and states of Roms and that did not solve my problem.
I didn't see anyone at the AOKP thread who has had the same problem.
What can I do? Please help.
*apologies for posting this if there is a better place for it to go but after making it through all of the results on my searches about this with no solution I am extremely frustrated and need a solution.
Have you tried uninstalling GV to see if that solves the problem? My phone did the same thing for a while with google voice and I never understood why, but uninstalling GV took care of my issues. You will probably get the text messages a few hours to a few days late, or at least that is what happened to me
trau89 said:
Have you tried uninstalling GV to see if that solves the problem? My phone did the same thing for a while with google voice and I never understood why, but uninstalling GV took care of my issues. You will probably get the text messages a few hours to a few days late, or at least that is what happened to me
Click to expand...
Click to collapse
So do I need to do more than just uninstall and re-install the app? i.e. the whole thing with un-linking my number and voicemail and everything?
If you uninstall it, I def would suggest doing the full uninstall procedure,..the unlinking, etc.
Sent from my PC36100 using xda premium
scottspa74 said:
If you uninstall it, I def would suggest doing the full uninstall procedure,..the unlinking, etc.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Giving it a shot now. Thanks.
I'm worried though, without GV I will have no option for text messages.
How's that? What did I miss? You don't have a stock messaging app, or you don't have a sprint phone #?
Sent from my PC36100 using xda premium
no dice
I disabled my GV account and un-linked it from my number, restarted and still no incoming texts. Any other ideas?
Make sure somehow you have the latest radios and such maybe? Have someone text you again now that its all undone and see if the new message will go through. Like I said, even after disabling GV, it took 3 days for the lost texts to come through.
trau89 said:
Make sure somehow you have the latest radios and such maybe? Have someone text you again now that its all undone and see if the new message will go through. Like I said, even after disabling GV, it took 3 days for the lost texts to come through.
Click to expand...
Click to collapse
I've had someone texting me throughout the process to no avail. I am working on updating the profile and the PRI/PRL but have to load a sense ROM. Is that the same as the radios? Haven't really dealt with radios before.
Any towers being worked on in your area? I've had no incoming texts for 4 weeks now, due to a tower upgrade (LTE). The only way I could get a text was to make a phone call (typically called my voicemail when I wanted to check for texts). Supposedly this is done as of today...
Worth it for the LTE though!
Resolved
Thanks guys. I ended up just flashing a MikG ROM and it corrected what ever was wrong. Then flashed my AOKP ROM and we are back up and running. Still have no idea what it was.
I'm having same issues, ive been switching back and forth between ROMS to see if i can find one that works. I removed Google voice from my phone, and deactivated it online to see if that fix it. but not working still.
I still only get texts when i make a phone call.
Mik G worked for me as well
Those who are having the problem, are you restoring a backup of GV with data?
Remember, especially with Google apps, there are a lot of updated features for ICS and backups from Gingerbread will not work efficiently. It is best to start from scratch with these apps, especially seeing that Google voice pull most of its data from the cloud... no real need to restore data with it.