[Q] Buttons stopped working. - myTouch 3G Slide Q&A, Help & Troubleshooting

All of a sudden, the home button menu button, and sense pad stop working. At first it just started with the pad, and now menu and home. Back and Genius still works. I've read on about it, and wiped and reflashed, but nothing.
Edit: Wow, an hour after i posted this, the genius and back button stopped working. Yelp

Can anyone help? o.o

If reflashing and stuff doesn't do the trick, then it could be a hardware problem.

How could it be a hardware problem? It clicks when i press them. No water damage or anything.

the buttons can click all they want, but if the connections are bad, clicky button means nothing

Wow that sucks.

yup, better move fast and have your carrier replace it for you.

it happened to me, get a replacement

I dont have warrenty.

Related

Keyboard intermittent / stops working

The keyboard on my TP2 (Verizon) intermittently stops working (no key press registers, however the buttons on the face of the phone still do). After soft reset it works again. This is with different ROMs. I'm thinking, perhaps, there is a loose connection internally. It also has odd crashes, but this might only be a ROM problem as it is much less pronounced with the latest ROM I'm using (Elite team ROM).
Diagnosis? I'm reluctant to send it into Verizon for just this, as its only occasional. Wondering if anyone has experienced the same thing
I'm having this same exact issue. I'm using the latest ROM from HTC. Sometimes when I open the keyboard in an app, like texting or email, the keyboard is genreally non-responsive. When it's in this state, the enter key goes to windows Apps but all other keys failed to work. I also test by pushing the FN to see if the FN light tunrs on.
What's strange with mine is the keyboard will work when it's open like for phone use, but when open with an app like text/email/bing, it doesn't...
Like previous poster, not sure if hardware ro what...
This may not have anything to do with your problem, but..
I have the PTT button on my tilt2. I have a case that wasn't designed to encompass that button, so it gets covered up (I had a find time finding a case that did actually fit!)
I have the PTT button assigned to do nothing, but with it being pressed down, it makes my keyboard non-responsive as well as disabling the arrows keys on my touchscreen. It will however work for a while after restarting my phone, but it always goes back to the same thing.
Sukuiku said:
This may not have anything to do with your problem, but..
I have the PTT button on my tilt2. I have a case that wasn't designed to encompass that button, so it gets covered up (I had a find time finding a case that did actually fit!)
I have the PTT button assigned to do nothing, but with it being pressed down, it makes my keyboard non-responsive as well as disabling the arrows keys on my touchscreen. It will however work for a while after restarting my phone, but it always goes back to the same thing.
Click to expand...
Click to collapse
Thank you very much for posting this. I do have the same exact setup, I have the PTT button unassigned and I too have a cover that covers it. So maybe it's pressing it down causing the problem.
I hope this is it and really appreciate your post...
UPDATE:
Sweet, I just checked things out. removed the cover and it would the keyboard doesn't go non-responsive when I push the PPT button, and works when I don't...
By George, I think you got it!!!!
GREAT!!!!

Most key input wacky after soft reset!?

My phone backs up and resets overnight, and I woke up this morning to check email etc and noticed that the 4 hard keys on the front of the phone were all acting funny.. End key doesn't beep, send key didn't open the dialer, Okay button didn't close the current window.. then I found the PTT key didn't do anything either.. However, the Windows key DOES!
Hosed around for a while, launched AEButtonPlus to check it out, reset a few times, yanked the battery, etc.... Nothing. So I went back into AEButtonPlus to see what happens if I add a button and hit the Phone button and it pops up 00ED. Weird.. So I went looking into the HKLM\Software\Microsoft\Shell\Keys entries, looks fine as far as I can tell... Got curious and launched the Buttons preference, looks okay in there, except strangely the last screen for holding the End button has *no* selection, normally it has the two radio options, with more radio options below the second one, none selected..
So then I exit back out of the Buttons apps and are hosing around and find the buttons are magically working again. Soft reset, etc, all is fine!?
AEButtonsPlus got confused?? Nope, at some point I removed it from Startup and soft reset, was the same. And now that it's working again, all my settings in it are fine.
I am using QuickMenu attached to the Win key, so perhaps why that kept working?
Very strange.. At least it's back now, and I (think?) I know a workaround if it happens again, launch the Buttons preference.
This ever happened to anyone else?
same problemo
sabertooth said:
same problemo
Click to expand...
Click to collapse
Yours fixed by launching the buttons setting? I don't know if that's what fixed it, but it seems like it went away after that, perhaps a few more soft resets.

Desire acting very strange

Hello,
I have a problem with my HTC desire and would greatly appreciate any help. So, this is what happens:i've had the phone for about1 mo.th and had no probl until about 5 days ago when the pjone started acting as if the HOME, MENU and VOLUME UP keys were being pressed,but i didn't press any of them. Sometimes it happened for minutes. Then, it changed,if i pressed the home button, the phone would bring up the volume and the keypad, if i pressed the menu button, it would act as if i would hold down the home button for a few seconds and also, would bring up tje volume. Also, when this happens, the volume down button won't work. Very few times everything works fine sincd the probls started. I factory reseted the phone twice but no change. Everything else,calls, texting, internet works fine, but since the home button is being activated so often by itself, it will close the texting or the internet. No water damage. I dropped it once, but from e very small height.
What shall I do? Can anyone help? Has anyone had the same problem? I really like this phone.
Thank you
1st time I heard of this...
Suggest you to rule out any 3rd party applications.
If you still can't figure it out, you should be taking advantage of your warranty...
celcerut said:
Hello,
I have a problem with my HTC desire and would greatly appreciate any help. So, this is what happens:i've had the phone for about1 mo.th and had no probl until about 5 days ago when the pjone started acting as if the HOME, MENU and VOLUME UP keys were being pressed,but i didn't press any of them. Sometimes it happened for minutes. Then, it changed,if i pressed the home button, the phone would bring up the volume and the keypad, if i pressed the menu button, it would act as if i would hold down the home button for a few seconds and also, would bring up tje volume. Also, when this happens, the volume down button won't work. Very few times everything works fine sincd the probls started. I factory reseted the phone twice but no change. Everything else,calls, texting, internet works fine, but since the home button is being activated so often by itself, it will close the texting or the internet. No water damage. I dropped it once, but from e very small height.
What shall I do? Can anyone help? Has anyone had the same problem? I really like this phone.
Thank you
Click to expand...
Click to collapse
sound suspiciously like water damage to me
Hi, I appreciate your prompt reply to my post. I disabled any third-party applications and also, it hasn;t been water damaged, I was careful this shouldn't happen. however, it still continues to act strangely. I found someone describing the same issues with their phone while googling this malfunctioning
If you can think of anything how I can solve this, please let me know,
Cheers,
tim

Volume up, Menu and Home key not working!

Hello everybody! My htc desire's physical buttons(actually just the volume up, home and menu keys) don't work...I press them but nothing happens. Well, they work sometimes, but when they don't I reboot my phone, randomly press some buttons, and they start working again. I just don't know what the fault is. Im on MildWild CM 4.3. I think the same problem was with other firmwares too. Can you please solve my problem?
If your device is under warrantly just send it to htc. It's a hardware problem, not something that you can solve with a script.
Ah, so you're telling me there's nothing that can be done to repair it? Cuz, my device isn't in warranty(I just replaced the casing)...
thedarkcoder said:
Ah, so you're telling me there's nothing that can be done to repair it? Cuz, my device isn't in warranty(I just replaced the casing)...
Click to expand...
Click to collapse
I don't know.. I don't want to be pessimistic, maybe you can search for similar problem in internet and a possibile solution, not just for Desire but in general for devices that have hardkeys. Maybe like use a spray for electric contacts while device is turn off and wait that it's completly dry before turn it on. Good luck.
I can't remember it, but I think that this problem appeared only after I got my casing changed. Could the technician have done something wrong? Can I send it to the man that changed the casing?
It's probably just some dust that gathered underneath the buttons. I had the same problem with the volume down button. I used a needle to clean the dust around it, and then it worked perfectly.
I dont think it could be due to the dust, cuz there are three buttons which simultaneously stop and start working... It's a bit strange tho..
I have issues now with my power button. It's unreliable... that is, the button sometimes works. Sometimes when I press it, it opens the shutdown menu..
Started all of a sudden. Not sure how that happened... and it's out of warrenty for 4 months now..
That is why I use Button Savior
Same!
I am getting the same problem. I have replaced the keypad flex with a new one and still getting the same issue. It would start working randomly like if I open the browser and open many tabs, then it would work. Funny thing is that they would not even work when I go in recovery.
My desire is 2yrs old now but I still love it.
shricker said:
I am getting the same problem. I have replaced the keypad flex with a new one and still getting the same issue. It would start working randomly like if I open the browser and open many tabs, then it would work. Funny thing is that they would not even work when I go in recovery.
My desire is 2yrs old now but I still love it.
Click to expand...
Click to collapse
Same problem here.
Mostly happens with Home and menĂ¹. Less often with volume buttons.
For now I'm using the "button saviour app" workaround, but if is something hardware I will know it very soon... (made a copy of my rom on a friend's HTC Desire)
thedarkcoder said:
I can't remember it, but I think that this problem appeared only after I got my casing changed. Could the technician have done something wrong? Can I send it to the man that changed the casing?
Click to expand...
Click to collapse
thedarkcoder said:
I dont think it could be due to the dust, cuz there are three buttons which simultaneously stop and start working... It's a bit strange tho..
Click to expand...
Click to collapse
All three buttons simultaneously! Buttons usually fail gradually one by one and drive you mad finally. I would put my money on the keypads being misaligned during whatever you got done with casing. Take it back to him.
If its some kind of misalignment no amount of sprays will help.
BTW I use zmooth for button conservation
use soft key instead
Sent from my HTC Desire using xda premium
I had the same issues : menu button working randomly, had to press very strong on up/down volume buttons.
I've dismounted my phone (using this : http://www.formymobile.co.uk/desiredisassembly.php ), and I saw that there were a lot of dust, hairs.. I tried to clean up/down volume buttons the best way I could, and they both work so much better now! Not totally perfect though.
By the way, I noticed that there was a lot of compressed dust in micro-USB connector and was able to remove it fully (thing I couldn't do without dismounting phone).
I didn't want to go farther to access menu/home buttons because I didn't have time and Menu button works quite OK.
I have the same issue here with the volume buttons they tend to get unresponsive and unreliable.
Even though all the parts were renewed since six months ago, the volume buttons are probably bad designed?
Holland1994D said:
I have the same issue here with the volume buttons they tend to get unresponsive and unreliable.
Even though all the parts were renewed since six months ago, the volume buttons are probably bad designed?
Click to expand...
Click to collapse
You could replace bad working buttons' functions with others'. My volume down isn't working, so I made my search button act like a vol down.
Buy the new one
Sent from my GT-N7000 using xda premium

[Q] Back/Return capacitive button not responding.

Hey guys, just wanna ask what should i do with this issue. I've had my phone for about 3.5 months now and I just started having this issue this morning. I haven't dropped my phone in any kind of way (no water damage or anything). When i woke up this morning i was trying to to tap it, but it just wont work. I rebooted my phone to TWRP and the back button is working just fine. I thought there was just something wrong with the rom i was using (wicked v5.1, its awesome btw) so i wiped my phone and re flashed it, but it didn't fixed it, I tried flashing a different rom but the results were still the same. Then i thought that its probably because of my screen protector (iloome Tampered screen protector) but then again,I've had the screen protector on for a very long time already, and i never had an issue pressing the menu and back button.
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
hello, thanks for the rep.
Biker1 said:
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
Click to expand...
Click to collapse
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Beelzebub24 said:
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Click to expand...
Click to collapse
Hmm....
So the back capacitive button is working intermittently.
Sounds like a possible hardware issue.
I know you don't want to, but to rule out the protector, one would have to remove it, but that canbe sa last resort.
If all else fails to resolve issues, and you have insurance, you'd have torremove it anyway. Even if under Samsung warranty and no insurance.
- you can try the setting that's used for gloved hands which increases screen touch sensitivity. I forget it's exact location, but easy to find out.
- you can check if this is a known issue, etc.
- try wiping cache and dalvik cache in Recovery again

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