Phoneclaim.com - Epic 4G Q&A, Help & Troubleshooting

Monday im requesting a replacement phone. Dropped this one and cracked the screen, still works though...
How is this site? Do the phone comes in good shape with no scratches and all, new screens? How is the service in general??
Thanks..
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Phone claims only give out used phones not remaned phones. I heard on the epic they get rid of super amoled and use a regular screen.
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htc_joe said:
Phone claims only give out used phones not remaned phones. I heard on the epic they get rid of super amoled and use a regular screen.
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Bull****!!

Related

White Epic 4G Touch

Is anyone thinking about trading their black E4GT for the white one coming out in January?
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Oh yes! It will match my white EVO4G.
probably not.
Sent from Epic 4g touch
Would sprint let us trade for the white one?
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musclehead84 said:
Would sprint let us trade for the white one?
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No, sprint wouldn't, I was meaning that you sell your black one and buy the white one.
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hodgie26 said:
No, sprint wouldn't, I was meaning that you sell your black one and buy the white one.
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Not unless there is hardware upgrades :O
Probably not for two reasons: I don't have the $$$ to pay full price & as they say "once you go black you never go back" LOL.
No... White things show scuffs and dirt wast to easy.
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I have no intent of getting a white one. While it does look pretty slick, I'm more than satisfied with my gorgeous black one.
I want the white one but I'm not gonna pay any extra for it.
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What about the saying, "once you go black, you never go back"?
musclehead84 said:
I want the white one but I'm not gonna pay any extra for it.
Sent from my Nexus S 4G using xda premium
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I completely agree
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Wish I could get a white one too! All my phones have been back and would like a change, too bad I can't afford it.
Maybe if they offered some kind of trade in program
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You're not supposed to harvest new phones for 60 days, so you could get in trouble for it. It's actually even on the audit now.

Will sprint replace my screen?

I have a 1 and a half cintimeter crack in my screen will sprint replace it
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Yeah they charged me 35 I think. And at the time I didn't have insurance.
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Had the same issue like 2 weeks ago and was told they don't do that anymore.
Good luck.
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last time I visited them for this reason, I believe that they said that they don't repair cracks larger than an inch.
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Yea, i think its theyre policy on no repairs larger than an inch
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Well it just spider web cracked now? Am I screwed?
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matrixzone5 said:
Well it just spider web cracked now? Am I screwed?
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You could try a NON corporate sprint repair center. Most of the ones I've ever been to will do it and sometimes free. In my case they just write a note saying the something else was defective and replace the screen (or phone). Most times if they can get the money from sprint they'll do anything
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travmofosho said:
You could try a NON corporate sprint repair center. Most of the ones I've ever been to will do it and sometimes free. In my case they just write a note saying the something else was defective and replace the screen (or phone). Most times if they can get the money from sprint they'll do anything
Sent from my SPH-D700 using xda premium
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Well i have a good friend who works at my local repair center and when i go today im hoping shell help me out but if not what am i gunna do? im not spending 500 dollars on a new phone

Dramatic Difference In Screen Quality (PIC Added)

I just received my replacement t989 from TMobile, and realized my original phone's screen quality was horrible! I powered them on side by side, and my new phone looks clear as day with bold colors, and my original phone looks distorted and VERY yellow! I will post pictures after work. Has anyone else noticed this?
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Yes. Also got a replacement recently and I can attest the screens have gotten better on the newer-made phones.
Updated OP with a picture I took of them side by side. You can clearly tell which one is which.
Same here, my previous t989 screen was crappy and the moment I turned on my replacement phone I noticed a huge difference with the screen quality, felt like I am using a whole new phone.
Towle said:
I just received my replacement t989 from TMobile, and realized my original phone's screen quality was horrible! I powered them on side by side, and my new phone looks clear as day with bold colors, and my original phone looks distorted and VERY yellow! I will post pictures after work. Has anyone else noticed this?
Sent from my SGH-T989 using xda premium
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How long did you have your original t989 for?
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How were yall able to get replacement phones yet keep your old ones??
Sent from my SAMSUNG-SGH-T989 using xda premium
suaverc118 said:
How were yall able to get replacement phones yet keep your old ones??
Sent from my SAMSUNG-SGH-T989 using xda premium
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They send you a replacement... once you get it you send the old phone back...
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djtheraven said:
They send you a replacement... once you get it you send the old phone back...
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Was it a refurb they sent you?
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tdizzle404 said:
Was it a refurb they sent you?
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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I haven't got a replacement for my s2 but I've received for other phones from TMobile...i was just answering you...and yes they are refurbished...
But I'd like to know how long they had their s2's before they got the refurbs...maybe the screen degrades really fast...
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djtheraven said:
I haven't got a replacement for my s2 but I've received for other phones from TMobile...i was just answering you...and yes they are refurbished...
But I'd like to know how long they had their s2's before they got the refurbs...maybe the screen degrades really fast...
Sent from my SGH-T989 using xda premium
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I got my first one in February.
Sent from my SAMSUNG-SGH-T989 using xda premium
I'm on prepaid could I get a replacement or do I need to be on contract?
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Towle said:
I got my first one in February.
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So do you think this super amoled screen goes bad quickly or do you think the refurb really has a better screen? Because I'll warrantee right now...
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You should be able to warranty exchange tour phone up to a year from the purchase date
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djtheraven said:
So do you think this super amoled screen goes bad quickly or do you think the refurb really has a better screen? Because I'll warrantee right now...
Sent from my SGH-T989 using xda premium
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I think the replacement just has a better screen. I don't see them degrading to that extent, especially in this short of time.
If you have insurance T-Mobile discounts the exchange to only $5 and you get free overnight shipping.
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Jaimesco12 said:
I'm on prepaid could I get a replacement or do I need to be on contract?
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You can do a warranty through Samsung.
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Towle said:
I think the replacement just has a better screen. I don't see them degrading to that extent, especially in this short of time.
If you have insurance T-Mobile discounts the exchange to only $5 and you get free overnight shipping.
Sent from my SAMSUNG-SGH-T989 using xda premium
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I have insurance but i thought it was free to exchange under warrantee...
see the only problem is i can't compare cause i only have one so i don't know if my screen is that dingy...
Sent from my SGH-T989 using xda premium
Sent from my SGH-T989 using xda premium
djtheraven said:
I have insurance but i thought it was free to exchange under warrantee...
see the only problem is i can't compare cause i only have one so i don't know if my screen is that dingy...
Sent from my SGH-T989 using xda premium
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It was free, but they changed it to $5. It's worth it though since they added overnight shipping.
Sent from my SAMSUNG-SGH-T989 using xda premium
have you tried to test this http://forum.xda-developers.com/showthread.php?t=1320942 with the new phone?
That's amazingly different..
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HELP!!! Assurion Insurance

I need help getting my phone back to stock because my screen shattered and I am getting it replaced but I don't want to get the $500 charge when they find out that I rooted it!? I need help!!! I'm pretty new to this insurance thing I don't know how it really works but I want to be on the safe side!
You're screwed.
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I sent two back that was rooted never was charged anything but the 100 dollar deductible..
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Just say u lost it.
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+1
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Yeah they dont care just send it back,
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Thanks to all yall.
Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
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t4d73 said:
Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
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Well i proccesed the claim a few minutes ago and they sai they were going to dive me a Epic 4g touch. But it be pretty cool if I got and upgrade. Sure will let yall know.
t4d73 said:
Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
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Just go start a claim and before it processes it'll show you what they'll send out and just cancel it at that point
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Yea they're right, asurion doesn't care if its stock, rooted or covered in piss, they'll replace it care free as long as you pay the $100
cp320703 said:
Just go start a claim and before it processes it'll show you what they'll send out and just cancel it at that point
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True.
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They sent my wife a htc evo 4g design...lol..wtf!!!!
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emod0705 said:
They sent my wife a htc evo 4g design...lol..wtf!!!!
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Downgrade wtf , i get my Epic becuase the EVO 3D was out of stock in Asurion
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I have recieved a new Epic 4g touch
they don't care if its rooted. This is not a manufacturers warranty, its a 3rd party private insurance. They insure hardware, not software
omarllamas said:
I have recieved a new Epic 4g touch
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did you have an option for the color?
afinch1992 said:
did you have an option for the color?
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No the lady was a total ******* dint even let me ask questions but at least i got my phone next day, I called Monday evening and when i got home from work on Tuesday evening it was there already. Now time to root so I can use roam control.
omarllamas said:
I have recieved a new Epic 4g touch
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Was it new in the box... ie, came in a retail box with battery, USB cable and charger. Or was it a refurbished device and came with out a battery and cables.
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SouthPhilly said:
Was it new in the box... ie, came in a retail box with battery, USB cable and charger. Or was it a refurbished device and came with out a battery and cables.
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Yes retail as if bought fresh of the sprint store sealed and everything.

Cracked LCD but glass is OK.

I have a epic 4g touch the LCD is cracked but the glass is okay. Looking to fix it myself any idea on where to get parts from?
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Same happened to me man I was gonna do that too but the screens at the time were like $180-$200 and samsung will fix the fone for ~$160 try ebay and amazon tho under "epic 4g touch digitizer" (or "lcd screen")
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Thanks I'll give eBay a try. Was hoping that it would be less than 100 bucks. Lol
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If I remember correctly... The digitizer and the glass are pretty much one piece.
I know the unit is usually sold as one unit. Just an fyi.
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So what should I be looking for a "digitizer" or "LCD screen" just trying to narrow my search down. Thanks in advance. Also do you think its worth to fix it?
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Either keyword should get you to the same thing. like the other guy said there mostly sold as a single unit
Mostly its just that some sellers use "digitizer" and some use "lcd screen" in there title descriptions:beer::beer:
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cracked screen fix
Dezul said:
I have a epic 4g touch the LCD is cracked but the glass is okay. Looking to fix it myself any idea on where to get parts from?
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There are plenty of videos of people repairing their s iii digitizers. I don't think it is that much more different then the s ii screens. To get the screen and material just type in "710 digitizer sprint" our you could leave out sprint. Either way you are going to need a hot air gun or a blow dryer and a steady hand.
sounds like a lot more of a hassle than I thought. Not sure if its worth it .
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