I have a blown rear speaker in my Evo. I am going to be getting it replaced next weekend when my local Sprint store gets some in. I have my phone rooted via Unrevoked and i also have S-off. With the new updates (3.29, Radios, PRIs, Desire rom, MIUI) I have been a little worried about flashing anything new before I take my phone in for repair, because I have heard that either the newest radio or NV will not allow for the S-on tool to work. So what would you recommend? Should I leave my phone rooted and flash away and just install a stock (rooted) rom and uninstall SU before taking my phone in, or should I run a RUU to unroot and leave S-off, or should I go for the whole nine and turn S-on and then run RUU and start over after the speaker is replaced? Any thoughts, suggestions, experiences, or advice would be greatly appreciated. Thanks.
Are you getting just the speaker replaced or the whole phone? I had to get my screen replaced last week and I was fully rooted running CM6 AOSP. They didnt even ask any questions about it. Replaced screen free of charge along with the bezel around the volume and power buttons which were cracked. Im not telling you what you should do just sharing my experience.
rdub4nd said:
Are you getting just the speaker replaced or the whole phone? I had to get my screen replaced last week and I was fully rooted running CM6 AOSP. They didnt even ask any questions about it. Replaced screen free of charge along with the bezel around the volume and power buttons which were cracked. Im not telling you what you should do just sharing my experience.
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I am just getting the speaker replaced. I would rather keep my phone then get a refurb and have to possibly deal with new issues. I am thinking that I can just flash a stock rom but leave S-off just to make things easier. Thanks for sharing this. I have read somewhere that Sprint will do repairs for free even if you are still rooted, but it is possible for them to flag your account that you have a rooted phone and can possibly cause you issues. I hope that this doesn't happen to you.
I've got the blown speaker problem too. But it is a rattling problem. I can still hear people fine. I had decided to live with it because I didnt want to risk getting a refurb phone. Do all the sprint stores actually replace the speaker? Also, is the replacement a better quality one? Or would I wind up with another blown one within a couple weeks?
edufur said:
I've got the blown speaker problem too. But it is a rattling problem. I can still hear people fine. I had decided to live with it because I didnt want to risk getting a refurb phone. Do all the sprint stores actually replace the speaker? Also, is the replacement a better quality one? Or would I wind up with another blown one within a couple weeks?
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Yes mine just sound really rattly and poppy, thats how they do when they are blown. Correct me if I'm wrong, but I think they all do that when they blow. Not all Sprint stores will replace the speaker, just go to sprint.com, click find a store, enter your location, check to see if any of the stores in your area have "repair store" checked, if they do call that store and ask them if they have any speakers in stock. If they do you will likely have to get them to order one and wait about a week and a half for them to receive it, when they get it in go by the store and they will replace it for you in just a few minutes. As of now there is no aftermarket speakers, so you are stuck with HTC's low quality speaker for now. So it is possible for it to blow again soon, just try your hardest not to turn your volume all the way up as much as possible. Also try to keep metal shavings away from the phone. My phone and a co-worker of mine's Incredible blew within 2 days of each other, I think it is because of the metal shavings from drilling while at work. I would say it is a design flaw on HTC's part to have the speakers exposed enough to where the magnet draws metal shaving in.
4 months.... 4 blown speakers... Thankfully the Sprint store in my area seems to keep them in stock... the first phone got swapped for a new one per 30 day return policy... the next two speakers were replaced in store (after the 1 hour mandatory waiting period for a 5 mintue fix)... and the speaker blew again today.
Yes I use speaker phone a lot
Yes I listen to Pandora/Slacker radio
Yes I have custom ringtones/notification sounds
Yes I watch Youtube and Sprint TV
and Yes I have it at 100% volume.... the hardware should exceed the capabilities of anything the end-user could put it through...
I am just so darned frustrated with the whole process at this point that I ordered and paid for replacement speakers...
so the next question would be.... is there a replacement speaker that can handle the intended use of this phone?
If you are concerned about having a rooted phone repaired, you could just fix it yourself. Replacing the speaker is incredibly easy. Just buy a housing assembly at an online store or eBay. Should come with a speaker. Pop it off and swap it with the one in your evo. The entire job, including opening and closing your phone, should not take more than 5 or 10 minutes.
Hey guys...
So I noticed since day one of getting my kick ass phone that if I had the volume say 75% or higher on the ear piece that I would get what sounded like distortion. I chocked this up to the speaker not being able to handle the volume, and quite frankly neither could I - at least for the people who like to yell into their phone... Anyway, I found today that it seemed to be more pronounced, even at what I would call moderate volume. After messing around a bit - I am fairly convinced that the speaker in the phone is loose! If I tap on the back of the phone right on the camera, I can hear whats sounds and faintly feels like a vibration. So naturally if the speaker is loose and some point it would start to vibrate, which in a sense could sound like distortion.
So... with that said - anyone else notice this with theirs? Normal? I'm thinking not but thought I would ask. If in fact it needs repair, how has one gone about getting theirs fixed? I know it is under warranty since it is maybe 30 days old bought from the Play Store. Will they send a new unit or does it go in for service and I have to find some clunker to use in the mean time?
Thanks - you guys are a great bunch to be a part of
... and gals
Update--
In case this helps someone in the future...
I was 2 days past Google's 14 day return policy
So after 18 days! The problem they found was that my phone would not take a charge? WHAT?
So the status said that they were sending me a replacement. I was concerned that they might send someone's refurbished phone and being that mine was only 16 days old - I would hope that it would be new. So... I called CS and asked if the phone they were send was a refurb or new and he assured me that is was new. I hope.
So, one last question...
Anyone that has gotten a replacement phone lets say within 30days of buying it new... was it a new phone or did they in fact send a refurb?
has anyone taken apart their ion to fix the mic problem? i've found like 2 threads where they took apart the phone but no real guide of how to do so. like one thread shows how to take off the back plate and the other thread shows what to look for to fix the mic problem. the pictures helped alot for me to take off the back plate but being told to just keep tearing down to get to the mic is a really vague description.
please help. im tired of always scrambling to find my headset to talk or using speaker phone that barely picks up my voice when yelling at the bottom mic.
marine417 said:
has anyone taken apart their ion to fix the mic problem? i've found like 2 threads where they took apart the phone but no real guide of how to do so. like one thread shows how to take off the back plate and the other thread shows what to look for to fix the mic problem. the pictures helped alot for me to take off the back plate but being told to just keep tearing down to get to the mic is a really vague description.
please help. im tired of always scrambling to find my headset to talk or using speaker phone that barely picks up my voice when yelling at the bottom mic.
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Do you remember what did you do before the mic is broken?
You can reference one of my experience:
My mic was broken because of the AC!D Sound Mod not compatible with other mods. Try to reflash the original firmware or do a restore via cwm.
NoobTW said:
Do you remember what did you do before the mic is broken?
You can reference one of my experience:
My mic was broken because of the AC!D Sound Mod not compatible with other mods. Try to reflash the original firmware or do a restore via cwm.
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i didn't notice it until i stopped using my headset. thinking back on it, i do remember my phone being hotter than usual because i've been playing music all the time since i got the smart wired headset. then my wife called me and she couldn't hear me, my wife's iphone 4 has the tendency of not picking up the other caller but fixed by recalling. she recalled twice and she barely could hear me but by this time i was literally yelling in the car at the phone using the speakerphone.
i got home and put on the headset and she could hear me perfectly. i thought that was weird and next day was had a demonstration in class which i recorded but when i played it back, the volume was so slow that i had to turn up the volume level to max just to barely hear it. so i ran into the service menu, *#*#7378423#*#*, and tested the microphones. the primary mic received and played back at like 10% volume while the secondary mic received and played back at 100% volume.
my phone is completely stock. i haven't come across a need to root unlike other android phones i've had.
There is a thread, somewhere buried in the forum merge, that showed someone fixing the gasket around the mic assembly. Apparently it can slip off and cover the sound hole. I'd search for this. I do remember it required breaking down the phone a little bit to get to the mic.
http://forum.xda-developers.com/showthread.php?p=32843854
Also please post questions in the question section
Sent from my LT28at using xda app-developers app
Contact Sony and send in for repair. Pretend you don't know anything and don't know what happen I screw up mine and sent it in for repair. Sony was very easy to deal with...(I bought mine on Craigslist not from Sony or AT&T)
*grumble*
Why do you want to take it apart when it's still under warranty? Just send it in to Sony. I know it can be an inconvenience but it's not worth the risk of ripping a ribbon cable and making your phone useless. You should only disassemble the phone if it's not under warranty...
Here is a video of the dis-assembly if you need it. Proceed at your own risk.
www.youtube.com/watch?v=YFR6vhUEZyc
johnbyebye said:
*grumble*
Why do you want to take it apart when it's still under warranty? Just send it in to Sony. I know it can be an inconvenience but it's not worth the risk of ripping a ribbon cable and making your phone useless. You should only disassemble the phone if it's not under warranty...
Here is a video of the dis-assembly if you need it. Proceed at your own risk.
www.youtube.com/watch?v=YFR6vhUEZyc
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yeah its still under warranty but i don't have a back up phone. so if i send it in, i won't have a phone for a minimum of 3 weeks. i almost died the with my first ion when the battery took a dump and did the wait to drain then charge for 2 days and troubleshoot both online and in store for another 3 days. they said i would have to send it in for repairs but i was lucky because i was still within the in store return/exchange policy so they just gave me a new phone. this one lasted probably 2 months before this microphone issue came up and none of my local cell phone repair stores service the ion and they charge like $60 just to find out what is wrong with it without a guarantee they can fix the problem because they don't have the parts for a repair.
so its either, go to a local store and pay $60 for something they can't fix or pay shipping to send it in to sony for repair which could take up to a month without a phone or pay nothing and did it myself when all i have to do is probably remove that gasket covering the microphone hole and can be done within an hour. which one would you pick?
marine417 said:
yeah its still under warranty but i don't have a back up phone. so if i send it in, i won't have a phone for a minimum of 3 weeks. i almost died the with my first ion when the battery took a dump and did the wait to drain then charge for 2 days and troubleshoot both online and in store for another 3 days. they said i would have to send it in for repairs but i was lucky because i was still within the in store return/exchange policy so they just gave me a new phone. this one lasted probably 2 months before this microphone issue came up and none of my local cell phone repair stores service the ion and they charge like $60 just to find out what is wrong with it without a guarantee they can fix the problem because they don't have the parts for a repair.
so its either, go to a local store and pay $60 for something they can't fix or pay shipping to send it in to sony for repair which could take up to a month without a phone or pay nothing and did it myself when all i have to do is probably remove that gasket covering the microphone hole and can be done within an hour. which one would you pick?
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As long as you understand the risk, then by all means, take it apart. I have a "dumb" phone that I use for situations like this so my answer would be sending it in to Sony.
johnbyebye said:
As long as you understand the risk, then by all means, take it apart. I have a "dumb" phone that I use for situations like this so my answer would be sending it in to Sony.
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yup did it. if i was in your position i would send it in as well but that is not my case. this "procedure" didn't involve any unplugging of connectors or moving ribbons, just needed to remove the back plate and i guess the inner support bracket? that is on top of the mainboard and the battery. taking off that bracket exposes the mic array and the mic hole/port is actually on the bottom of that bracket.
took apart the phone once and found that gasket cover like 3/4 of the hole to the mic array (looks like a stack of metal plates at the bottom). removed it fully and put everything back and it worked but it gave off a little echo then remembered that the mic array had like adhesive marks on it the size of the gasket. so i took it apart again and used some of my double sided adhesive that i use for digitizer repair/replace and a precision knife to cut it to form the gasket and put it back into place and now it sounds perfect.
i guess that gasket is used to keep the mic array from moving too much and causing interference. anyways, fixed it in like 45 mins.
thank you for all your help.
marine417 said:
yup did it. if i was in your position i would send it in as well but that is not my case. this "procedure" didn't involve any unplugging of connectors or moving ribbons, just needed to remove the back plate and i guess the inner support bracket? that is on top of the mainboard and the battery. taking off that bracket exposes the mic array and the mic hole/port is actually on the bottom of that bracket.
took apart the phone once and found that gasket cover like 3/4 of the hole to the mic array (looks like a stack of metal plates at the bottom). removed it fully and put everything back and it worked but it gave off a little echo then remembered that the mic array had like adhesive marks on it the size of the gasket. so i took it apart again and used some of my double sided adhesive that i use for digitizer repair/replace and a precision knife to cut it to form the gasket and put it back into place and now it sounds perfect.
i guess that gasket is used to keep the mic array from moving too much and causing interference. anyways, fixed it in like 45 mins.
thank you for all your help.
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Good job. Glad you fixed it.
My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.
cyko said:
My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.
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Click to collapse
Mine started doing the same thing today! Only when using the regular camera. Front facing camera is fine. But yea, turn on the camera and it starts buzzing and trying to focus.
cyko said:
My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.
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T
Sent from the BEST phone I've ever owned my LG G2
ajk511 said:
Mine started doing the same thing today! Only when using the regular camera. Front facing camera is fine. But yea, turn on the camera and it starts buzzing and trying to focus.
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Click to collapse
Thanks for posting, did you use it on a bicycle, motorcycle, or sports activity?
big70tom said:
T
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I'm not sure what "T" means, does that mean it happened to you as well?
Treatment from HTC CS so far is abysmal, I'm really disappointed with the way they're handling this and I'm having serious doubts about keeping the replacement M8 they give me.
cyko said:
Thanks for posting, did you use it on a bicycle, motorcycle, or sports activity?
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Yeah, put in on my motorcycle mount last night for the first time. Just went down the street to get gas and didn't even ride for 15 minutes. The camera started going nuts this morning. Seems to have stopped for now, but for a few hours I couldn't open the camera without it buzzing and constantly trying to refocus. This is pretty sad. I rod with my Samsung Galaxy S3 using the same mount for a year and a half with no issue at all.
ajk511 said:
Yeah, put in on my motorcycle mount last night for the first time. Just went down the street to get gas and didn't even ride for 15 minutes. The camera started going nuts this morning. Seems to have stopped for now, but for a few hours I couldn't open the camera without it buzzing and constantly trying to refocus. This is pretty sad. I rod with my Samsung Galaxy S3 using the same mount for a year and a half with no issue at all.
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Look at the bright side, at least yours stopped buzzing. I'm surprised it did, as I haven't heard of anyone else that was able to get the camera to work again.
I spent 8 days & 6 customer service reps trying to get HTC to replace my M8. It was purchased in Hong Kong as a gift and they have decided to stick it to me because I'm in the U.S. now. All of the C/S reps lied to me multiple times and no effort was ever made to rectify the situation. Quite bummed that this is the last HTC device I will ever own.
BUYER BEWARE... the number of broken camera complaints continues to grow, it's looking more and more like a serious hardware flaw.
Bought an m8 yesterday.
Went for a motorcycle ride today with my m8 mounted in my arm mount.
Now my camera is unusable. Same buzzing hardware issue. This looks like a hardware design issue. Has anyone found a solution. Not mounting the phone to the motorcycle isn't going to work for me. I often ride all day long and need to charge the phone while I ride and use it as a GPS
Mine started doing this yesterday. Made a 200 mile trip a couple weeks ago, phone on the handlebars of my motorcycle the whole time, camera still worked. Went for an hour ride yesterday, came back, and the camera was doing this. Now I'm trying to talk with the customer service reps, and they just want me to reset everything.
Is having a phone rooted still a deal breaker for warranties like it was a few years ago? I'm hesitant to tell them my phone is rooted and half of their questions don't apply.
Went for a bicycle ride yesterday, with my phone mounted on my handlebars, and sure enough, camera won't focus, and making a buzzing sound. This is BS. I rode over 2000 miles, with my S4 mounted, and never had a problem. Now I can't even ride down the street and my HTC breaks?
Brought my phone into Verizon, today. They are overnighting me a new phone, and you can bet the first thing I'm going to do, is go for a bike ride.
Anyone get their phone "repaired" by HTC?
Sent from my iPhone using Tapatalk
Same problem here
I put my One M8 on the stem of my handlebars on my road bike
just started happening after a few hundred miles of riding
Yesterday the camera briefly fixed itself for one picture, then immediately started buzzing again
Road bike vibration
MerkoPCS said:
Same problem here
I put my One M8 on the stem of my handlebars on my road bike
just started happening after a few hundred miles of riding
Yesterday the camera briefly fixed itself for one picture, then immediately started buzzing again
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Click to collapse
Same issue. Mounted on road bike. Seems to be a common problem.
Ugh, I have the same damn problem - lots of riding on my motorcycle. Will bring it in today for a replacement, but now I'm considering moving away from this phone as I don't have time to keep S-OFF'ing, etc. every time the hardware craps out :|
Just got my M8 2 days ago, Is this affecting a certain variant or all M8's
I don't ride or anything however, it's good to know that the camera module is fragile.
Does anyone know who makes the M8's camera modules?
Maybe informing HTC about this enough will get them to do RMA's to swap the module just like the M7 pink/purple thing delima
Same issue. Mounted on my motocycle and after first ride ... camera buzzing ...
I just started having the same issue and I dont even ride.....
Attempted Fix/Thread Revive
I have the same problem as all of you, hopefully we can revive this thread and fix our phones! I messed around with the camera when buzzing and as noted in this thread, it seems that part of the rear camera is messed up, in fact, one can hear rattling when shaking the phone. I found that applying pressure to the rear camera, though of course not recommended, stops the vibrating and allows the camera to work (sometimes). Applying Pressure to the duo camera does not fix the problem and custom roms, cm based that don't use the extra sensor, still have the problem. Thus the common variable is the rear camera (I hope ). So, I eliminated the duo camera extra sensor as a reason for the failure. Its bound to be either:
1. the glue holding down the rear camera has lost its grip to to drops and or vibration from motorcycle rides or,
2. constant vibration, dropping, etc, has caused part of the camera module to malfunction.
With these two theories, I have decided to buy an oem rear camera module off ebay, and I will install it into my phone. The problem is either the camera or ruined glue, so, considering that the camera module comes with a sticky surface for installation, this fix should theoretically solve the problem, assuming its as simple as I imagine.
I will post some screenshots and results after the camera replacement, which will take place March 14-15, March 21-22, or March 28-29. I can't make any promises because I have no idea when my ebay order will come in. The camera module itself is scheduled to arrive within a few days, but the replacement camera lens (I broke mine while tinkering around) is scheduled to arrive from Hong Kong in who knows how long.
I hope most of you were able to get replacements from Verizon or HTC. Alas I have some physical wear and tear along with custom software on my phone that makes me skeptical about going to either, so that is not an option. For those with broken cameras, I hope I can help you, and if anybody else has attempted this, I would be glad to hear your results.
how to fix camera buzz sound
in the name of allah
first of all i 'm sorry 4 my english.
the problem is sometimes when the htc M8 falls or be on motocycle or any things which moving up & down or vibrate ......... the rear camera (4 ultra pixel)became blurry & a buzz sound appears when the camera is on .so i fix my M8 which have the same problem but unfotunetly you will have to open the M8 for fix it but it's very easy.
1-open the M8 cover (search in google)
2-remove the camera cover (very easy)
attch 1
3-put some piece of tape like in the image (red color =tape piece)
attach 2
4-finally its very important test the camera focus take some photoes
when the buzz sound disappears, the camera clear & focus work fine cover the camera & close the M8
until now my M8 camera work fine is like new
thanks