[Q] Apps not restoring after factory reset. - Desire HD Q&A, Help & Troubleshooting

Anyone know how to solve this? Sent my phone to HTC to get repaired. Got it back, logged into gmail iva the phone and only one of my apps is being restored. Only "mybackup" comes up as restored. Nothing else is showing.
I have my apps backed up on mybackup as well as my data but why isn't gmail doing it?
If i restore apps via "mybackup" then they do not show up in the market so i don't want to do it that way. Is there anything else i can do? I logged into the android market via my laptop and it had a list of about 15 of the apps i had but not even close to all of them.
Any advice appreciated. I thought this would be a simple process but evidently it doesn't seem like it.
Edit: Just been back to the a android website via my laptop and none of my apps are listed there anymore. Only the one that restored itself and the stock apps... Great. So i'm screwed now i take it?

I'm not sure about reinstalling from market. As far as I remember it didn't worked well for me either. If you have rooted phone you can use Titanium backup which will backup not only apps but the data too. So, if you set high score in a game or you set up some app to your preferances you will have them all back.
To backup up only apps for later reinstalling I use Astro file manager : https://market.android.com/details?id=com.metago.astro. With Astro you can backup all your apps for later installing after performing factory reset.

I already backed my apps using Astro and mybackup, however im pissed off that googles own inbuilt system won't restore my apps despite suggesting that it would. Plus anything i restore with Astro and mybackup will not show up in the market. Haven't got a choice now i guess.
They also ruined my contacts backup as well while we are at it. I saved my contacts to gmail a few weeks back, came back today and none of them are my contacts, they are however, half of the people i follow on twitter. Neither gmail or twitter are linked to each other so how the hell did gmail manage to get into my twitter account and then replace my saved contacts list with people i follow on twitter. What farce this all is.
I have that backed up in 2/3 places thankfully but what kind of service is this from google? Its worked fine in the past but the one time i need it, everything goes wrong.

Related

[Q] Paid market apps unable to authorize after flashing new ROM

Hey guys,
I'm hoping someone can help me out here because it's driving me insane. I have a rooted Desire and have previously bought several apps from the Market (Locale, Twidroyd, etc.). I have Titanium Backup, which I've been using to back up my apps and settings (only for downloaded apps, not for any system apps).
I recently decided to try out a MIUI ROM and after having a play about with it, I decided to go back to a Sense-based ROM (LeeDroid 2.2f if that's relevant). I used Titanium Backup to restore my apps but have found that my paid-for apps from the Market are no longer authorized. If I uninstall them I'm finding that I have to re-purchase the apps rather than being able to re-download them as I cold previously.
I'm using exactly the same Google account as before and I've already tried clearing the Market app's data and cache in the Settings app.
I'm at a total loss as to why the apps can't be authorised! Any ideas about what else I can try?
In Titanium,
Long press the app, and when the menu selection comes out, press "attach it to market"... or something to that extent. I can't remember the exact name for the option.
Thanks for the suggestion, but it doesn't seem to make a difference. The apps were all already attached to the Market correctly. Unattaching them and reattaching them in Titanium didn't seem to make a difference.
I've tried wiping data/cache and reflashing the ROM but no luck there either. I've also tried going in to the Market and going to the page for Locale straight after configuring my Google account, before restoring the backup in Titanium but it still says that I have to purchase the app
Ok have managed to find a solution, but it's a bit convoluted. I use 3 Google accounts in total on my phone: 2 x Google Apps accounts and 1 x Gmail account.
The Market only supports Gmail accounts for buying paid apps; if you access the Market using a Google Apps account and attempt to purchase something, you are prompted to add a Gmail account and the purchase is made against that account. Due to the purchases being made against my Gmail account, it was this account that I was entering first after doing the factory reset and then going into the Market to accept the T&C's.
However, it appears that if you initially entered a Google Apps account when you first got the phone, you have to keep entering this account first after factory resets, even though the purchases are made against a different account! Clear as mud, right?
Oh boy, that is a doozy.
Wouldn't it be better to streamline your accounts?
Hehehe yeah I guess so I'd rather just have the 2 Google Apps accounts (one is for work, the other is personal)

Google Play Store Error over Wifi

I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Try removing your Google account and re-adding it.
darkierawr said:
Try removing your Google account and re-adding it.
Click to expand...
Click to collapse
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
EpicMikeNC said:
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
Click to expand...
Click to collapse
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
flastnoles11 said:
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
Click to expand...
Click to collapse
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
EpicMikeNC said:
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
Click to expand...
Click to collapse
I believe you need to clear the data/cache from the Google account manager app in order for it to let you delete that account.
It's one of the google apps anyways. Can't remember exactly which one at the moment.
mi7chy said:
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
Click to expand...
Click to collapse
Okay I have the cyanogenmod saved to my sd card, but I can't seem to download the gapps zip from your link nor from google searches. I'll give it a try when I can. I am kind of hesitant to do this, but...I've already backed up everything in recovery plus I reinstalled Titanium Backup and backed up my apps, so...I should be good to go whenever the gapps zip becomes available. For now I am going to try and figure out what app GuidingArrow is talking about.
Okay, I found a functioning gapps from the official wiki site. So I have flashed my phone following, again, a QBKing tutorial. This Cyanogenmod seems pretty cool. My camera seems to be downgraded, but other than that, nice. I am about to go to a McD's and...hope for the best regarding the Google Play store.
Problem Solved
When I flashed it to Cyanogenmod 9, I soft bricked my phone by trying to install backup (oops). So, I used Odin to restore to stock then rerooted.
Turns out the problem all along was...nothing was mentioned in the vid I saw about flashing the gapps right after flashing the rom. But It was mentioned in the video for flashing to Cyanogenmod 9, so when I restored to stock and then rerooted I flashed gapps this time. And voila, I have the Google Play Store working again. I used Titanium Backup to restore my apps, readded my Google account, and everything is fine and dandy again.
The only thing is, I have decided not to go back to Cyanogenmod 9 for now, not without more research. One of the most important features on the Epic 4G (to me anyway), is the camera, and when I was briefly on Cyanogenmod 9 before I soft bricked my phone, the camera seemed...downgraded, to have less features than it has now. Just going to do more research on that end before flashing it again.
fixed
RodimusConvoy said:
I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Click to expand...
Click to collapse
[FIX]
few and simple steps
clear the data for play store
turn off your wifi
go to settings accounts
remove the google account
then add the account again and reboot
after you reboot
turn on your wifi
BEFORE YOU TRY TO OPEN THE PLAY STORE
go to PLAY NEWSSTAND WAIT FOR IT UNTIL IT LOADS
now you can test ur playstore

[Q] Location Apps Not Getting Current Location After Backup Restore

Hi all! I tried doing my due diligence to search for this problem on Google and this forum but didn't come up with anything.
I've got a VZW Galaxy Nexus running 4.1.1. I had to get a replacement from Verzion because my old GNex stopped vibrating.
Knowing that Android doesn't backup all of your app data in the cloud I did a adb backup from my computer. Then started up the replacement and did a restore. Most things came back just like before. However, third party apps can't get the current location anymore. System apps like Maps and Google Now get the location just fine. But other apps like Foursquare and Weatherbug can only get the last known location.
I've tried reinstalling apps, clearing the cache and app data but it didn't fix it.
Does anybody know how to fix the location not being able to be accessed by apps after a backup restore?
Thanks!
greenjello4 said:
Hi all! I tried doing my due diligence to search for this problem on Google and this forum but didn't come up with anything.
I've got a VZW Galaxy Nexus running 4.1.1. I had to get a replacement from Verzion because my old GNex stopped vibrating.
Knowing that Android doesn't backup all of your app data in the cloud I did a adb backup from my computer. Then started up the replacement and did a restore. Most things came back just like before. However, third party apps can't get the current location anymore. System apps like Maps and Google Now get the location just fine. But other apps like Foursquare and Weatherbug can only get the last known location.
I've tried reinstalling apps, clearing the cache and app data but it didn't fix it.
Does anybody know how to fix the location not being able to be accessed by apps after a backup restore?
Thanks!
Click to expand...
Click to collapse
I just did a reboot and it fixed it. (Hanging my head in shame for not doing this sooner).

[Q] When in the playstore online it shows I have apps installed that I don't have

When I'm signed into my google account online and go to the playstore, it shows that certain apps are installed on my device. This is not accurate though.
Is there a way to delete all apps that I've ever installed from my account? I don't mind if I have to start over, thought I rather now create a new gmail account.
Any thoughts on this as I'm pretty puzzled.
And any old phone that I owned I factory reset before I sold.
Thank you
dhow76 said:
When I'm signed into my google account online and go to the playstore, it shows that certain apps are installed on my device. This is not accurate though.
Is there a way to delete all apps that I've ever installed from my account? I don't mind if I have to start over, thought I rather now create a new gmail account.
Any thoughts on this as I'm pretty puzzled.
And any old phone that I owned I factory reset before I sold.
Thank you
Click to expand...
Click to collapse
Check which apps are shown as installed but not on your app drawer. This is most likely you have disabled (frozen) the app. Go to your application manager and see if they are there or not.
You can remove all apps, but I don't think there's a 1-click way to do it. You can either uninstall them 1 by 1 or start from scratch (factory reset) and uncheck backup/restore in settings.
Thanks for the tip. This still doesn't help. What I did was go into my Play Store, delete every app that was just sitting there, apps that I had previously downloaded before on previous phones. I then restarted my phone, go back into the app store on a computer that I never downloaded anything on and it still shows that these apps are installed on my device, without the option to uninstall on the web on the computer.
I'd like to think I'm tech savvy but this one has me scratching my head.
well playstore does not have a feature to remove it from your account directly.
cnet had an article on it and it should have updated after you deleted the history of those apps . unless google changed something again.
http://www.cnet.com/how-to/delete-downloaded-app-history-from-google-play/
Yeah that method no longer works.

Question Any complete backup solutions?

Are there any viable thorough backup solutions that don't require root?
My fold is dying (sound has completely stopped working, large screen is just black, no warranty as the seller from facebook marketplace failed to provide a receipt) and I want to move absolutely everything over to my new phone of the same model.
Is there a way to backup and restore all of the following?
- settings and accounts, homescreen layout and widgets
- apps and app data (including apps installed directly through apk file or outside of play store)
- SMS
- entire contents of internalSD
I know I can do all of these tasks individually and manually, I was just wondering if there
was an app for android that can do all of the above in one go? Every backup solution I've attempted
always seem to leave me having to setup a few things manually afterwards.
I've tried Samsung Smart Switch but it seems to leave out quite a few apps and app data.
Cloud backup probably isn't feasible as I have over 400gb of data on the phone.
Can I somehow clone one phone to the other?

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