Related
Ok. I'm starting to see more and more threads popup about their beloved TP2 taking damage, or getting destroyed. There are links starting to fly around and i thought before it got too crazy and disorganized, I would start to try to collect them into a single thread. Perhaps people could even tell their tales of how their device got damaged, their service experience, and most importantly, the cost of repair (if any).
I also plan to add other things such as backup software and links to parts when i find them.
Hopefully, others plights will serve as a list of what NOT to do to our phones. lol
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Manual
This is a site that contains all the service manuals for HTC devices. No link yet for the Touch Pro 2/Rhodium, but as soon as one is posted, ill add a direct link.
http://www.mikechannon.net/page1.html
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Parts
HTC Touch Pro2 BA S390 Battery (1500mAh)
Dutch Supplier
Soon as a U.S. supplier is found, i shall post it here as well.
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Backup
SPB Mobile Backup Full cost $24.99, but their is a trial download. (not sure if this supports device cloning)
Sprite Clone Mobile Clone software. Full seems to cost $300
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The "Wobble"
A lot of people seem to be complaining about their screen wobbling while tilted. Not sure why anyone is messing with it, but regardless, measurements have popped up. (typical guys, lol) My personal TP2 has ~3mm of freeplay. I personally, consider this acceptable. Others have reported as much as 9mm of freeplay. Its been said that HTC claims a little freeplay is normal. How much freeplay is normal to them, is unclear. From what i have gathered around this forum, is that others seem to consider exchanging it when its 5mm or more of movement. Ill keep everyone posted on this.
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Water Damage
Posting this due to a seemingly number of claims that the water sticker is far too sensitive, and in a fairly bad location.
Water Indicator Thread
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More to come later
(ok, i only found two or three posts pertaining to actual broken devices, but ive seen reply's here and their mentioning such things.)
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Great post, should be stickied for future reference.
Story's so far. (thought i saw somewhere that someone had theirs runover, but cant find it now)
Washing Machine
Rough Landing
Hard Turns
Run over by a Car (this made me die a little inside)
Lyian said:
thought i saw somewhere that someone had theirs runover, but cant find it now
Click to expand...
Click to collapse
it was aegeuss
PumpAction said:
it was aegeuss
Click to expand...
Click to collapse
Ahh.. thank you.. Link added.
(also updated main thread)
*bump?*
Anyone have any more major issues with their TP2?
Lyian said:
*bump?*
Anyone have any more major issues with their TP2?
Click to expand...
Click to collapse
My device has 6 bright pixels. Barely noticeable due to such a hi-res screen. Not exactly "damage" but I see you included the screen "wobble" in your list.
Dead/bright pixels in tp2
FYI - CNN.CN are selling spare parts. I have used them in the past for Kaiser parts.
remarks said:
My device has 6 bright pixels. Barely noticeable due to such a hi-res screen. Not exactly "damage" but I see you included the screen "wobble" in your list.
Dead/bright pixels in tp2
FYI - CNN.CN are selling spare parts. I have used them in the past for Kaiser parts.
Click to expand...
Click to collapse
Yea, im including anything that might be considered a hardware issue, that would more than likely cause the TP2 to stop working, or need a particular part replaced.
Never thought i would have to post here. .
so ive had pretty much the worst day of my life. I got hit by a car on my way to work at 530 in the morning. [I ride a bike, since work is a couple streets over]. I have road rashes all over my face, ear, and shoulder. I decided to call in to work, and instead, go to marching band rehearsal. [Still in high school, btw.].. At lunch, me and a couple friends went to CarlsJr. for some eats. and then drove back to the school. I got out of the car and just by fate, my Tmo TP2 fell, bounced off my leg and landed under the wheel. For some reason my friend pulled forward, and then all i heard around me was a crunch. My screen got curb stomped by his tire. I yelled and screamed. after he stopped i told him he ran it over. He, then, backed it up thinking he was still on top of it, and crunched it some more. So now he was parked on my poor, helpless phone. Had no choice but to tell him to roll off of it. She still works. The screen is still touch sensitive, but its cracked to hell. The plastic is cracked from top to bottom, and the top left quarter of the LCD is no more. just a black liquid crystals where color once fulfilled my heart..
well at least i have insurance on it. Will T-mobile replace my handset under the circumstances?
josh_prayyforplagues said:
so ive had pretty much the worst day of my life. I got hit by a car on my way to work at 530 in the morning. [I ride a bike, since work is a couple streets over]. I have road rashes all over my face, ear, and shoulder. I decided to call in to work, and instead, go to marching band rehearsal. [Still in high school, btw.].. At lunch, me and a couple friends went to CarlsJr. for some eats. and then drove back to the school. I got out of the car and just by fate, my Tmo TP2 fell, bounced off my leg and landed under the wheel. For some reason my friend pulled forward, and then all i heard around me was a crunch. My screen got curb stomped by his tire. I yelled and screamed. after he stopped i told him he ran it over. He, then, backed it up thinking he was still on top of it, and crunched it some more. So now he was parked on my poor, helpless phone. Had no choice but to tell him to roll off of it. She still works. The screen is still touch sensitive, but its cracked to hell. The plastic is cracked from top to bottom, and the top left quarter of the LCD is no more. just a black liquid crystals where color once fulfilled my heart..
well at least i have insurance on it. Will T-mobile replace my handset under the circumstances?
Click to expand...
Click to collapse
I would be demanding that this persons car insurance cover it, as it was ancillary to the wreck. INAL but it's certainly easy to argue that if he had not hit you, you would not have dropped your phone.
Did anyone hear anything about newton rings or overheat damage on the TP2 like it seems to happen quite often to TouchHD users?
I am a bit afraid of that as HTC seems to deny warranty coverage for that kind of defect and the TP2 uses the same hardware (to large parts).
If you have insurance then you can easily get if fixed right? At least, most insurances also cover repairs due to own faults.
in my experience with Tmo and there insurance..
in the US they use a company called "Assurian"
they insure the LINE that you have with tmobile.. so basically whatever phone you have on that number, is supposedly insured...
they also say no matter WHAT the reason they will cover the cost of the phone...if you drop it, get it wet... crack the screen..whatever...
BUT... this is what i recomend...
before you put a claim in, call tmobile OR assurian, and just cassually ask about how the insurance works...ask what they would cover.. ( chances are they will cover everything)
next they first try to help you fix the phone ( if it were software related issues) then they tell you you have a 100$ deductible and they will replace the phone for you... and pretty much mail you a new phone..
in my circumstance i had a SE p900 i paid $1000 for... when i plugged in the ear peice it broke the internal connector and it never was able to use the handset speaker during calls...
they first "tried" to fix it on the phone by changing settings...obviusly to no avail.. then they said ok, no problem since tmobile doesnt sell p900's we will replace it with the best brand they do sell... unfortunatly none of the phones tmo sold was a valid replacement.. i told them no its unacceptable.... then then argued a little cuz they had to shell out $1000 because when i signed up they told me they would cover any phone for any reason..
anyways... after 100$ deductible and some time on teh phone, they cut me a check for $800....i was very impressed...
you should be fine, i dont think they will try to fix it, i think they will just replace it...also, MAYBE just tell them you lost it, they will replace it with deductible.. this way even though its crunched you will have SOME spare parts... but use caution because if you tell them its lost you cant EVER power it up on your sim chip. it shows on tmobile. then they will try to call you on insurance fraud...
Hello,
I've had a peculiar problem recently.
My internal phone speaker (earpiece, not loudspeaker) sounds pretty terrible now, when it sounded absolutely fine just over the weekend. I did not do anything different than before and I didn't do anything to damage it... (to my knowledge at least)
The problem is... the speaker vibrates and is very distorted and sounds really loud. Like if you were playing music too loudly on a low powered amp/speaker.
I tried installing a new rom and some volume tweaks to lower the volume hoping it's a software thing, but it still sounds very distorted...
Any ideas? Is there an equalizer for the internal speaker?
I'm hoping the speaker itself is not damaged...
Stomped.
Ghost image...
I had to return mine after a week. Two faint bluish purple areas formed on the lcd, almost like a faint image got 'burned' in. I'm not sure how this happened, and it was def a burnt image. They replaced it with no questions asked, but I did get the warranty on the new phone....along with the body glove case.
Finally I have sold my TP2. Traded it in for the Samsung GT-i8000 which will arrive next week.
Though I loved the TP2, it's speed and it's hardware keyboard, it bugged me that it is slowly falling apart (well, not literally).
When I first had it, the screen would hold up and wouldn't wobble much. Now it wobbles so much it annoys me. I guess that is normal wear and tear.
Anyway, that wasn't the most annoying part. It is normal for it to wobble I guess. The worst is the sliding screen has started scratching both sides of the keyboard. Not just minor scratches but deep ones. So much so, I was afraid to slide my keyboard out again. I would of kept the stickers on to protect it but it feel off as time went by. So that is why HTC placed stickers on these things maybe, but unfortunately it never stayed on long enough.
And last but not least, there were newton rings, slam in the middle of the screen. I can notice it when the screen is lit or sleeping. I went to HTC to see if they will fix it for me. Turned out they blame me for putting it my pocket and with prolonged pressure, it will create these rings... Damn! If I knew, I wouldn't of kept it in my pocket without any casing. Never knew my pocket will create these rings. Fixing it costs $1200 HKD. EAT MY SHORTS!
So all 3 added together, I don't want to keep it anymore. I don't want another because of the slider and wobbly screen. I went to Wilson Communications (Hong Kong) and traded it in and when they saw the Newton Rings, they said it is normal for large screens to have them as it's hard for the large piece of top layer membrane to keep rigid long enough. Eventually they all will give in and the rings will appear after prolong usage.
I personally disagree, I think only some will suffer from them as my HD is still ok, no rings whatsoever. Even after it has been in my wife's bag since April.
I also guess I can't wait until WinMo 7 comes out when it will support capacity screen. HTC has some new copyright thingy where you are able to use both a stylus and your fingers (not nails) to operate the system. Some kind of electro-stylus. So accuracy won't be a problem anymore.
Until then, I might have to keep my i8000 for a while. The mrs is not rather happy about me changing phones so often. LOL.
dougstoner said:
I had to return mine after a week. Two faint bluish purple areas formed on the lcd, almost like a faint image got 'burned' in. I'm not sure how this happened, and it was def a burnt image. They replaced it with no questions asked, but I did get the warranty on the new phone....along with the body glove case.
Click to expand...
Click to collapse
Sounds like the other reports of pressure on the screen causing damage.. It's not 'burnt' or image burn (which does not happen on LCDs, although a very temporary similar thing can happen but goes away after being powered off for a bit). Most likely your phone screen was pushed inwards at some point.
Screen back scratching keyboard
cocoaju said:
The worst is the sliding screen has started scratching both sides of the keyboard. Not just minor scratches but deep ones. So much so, I was afraid to slide my keyboard out again. I would of kept the stickers on to protect it but it feel off as time went by. So that is why HTC placed stickers on these things maybe, but unfortunately it never stayed on long enough.
Click to expand...
Click to collapse
Does anyone know if all versions of the TP2 are susceptible to the back of the screen scratching the keyboard (sans stickers, of course)? It looks like some versions (Original HTC, Sprint, Verizon and AT&T versions) have a slight ridge/seam around the perimeter of the kepboard that I assume may make the sliding mechanism better, while the T-Mobile USA version does not have this ridge/seam. Does this slight design change affect the susceptibility of the keyboard getting scratched?
khaytsus said:
Sounds like the other reports of pressure on the screen causing damage.. It's not 'burnt' or image burn (which does not happen on LCDs, although a very temporary similar thing can happen but goes away after being powered off for a bit). Most likely your phone screen was pushed inwards at some point.
Click to expand...
Click to collapse
That crossed my mind, but I was EXTRA careful to never push too hard. I also kept it in the case on my belt, and never even came close to hitting it or anything. With the money I spent, I made sure I didn't.
I had to DOA my 2nd Pro2 for the same issue. I thought it was software related, but it wasn't. My 3rd one is flawless....
brucemeng said:
Hello,
I've had a peculiar problem recently.
My internal phone speaker (earpiece, not loudspeaker) sounds pretty terrible now, when it sounded absolutely fine just over the weekend. I did not do anything different than before and I didn't do anything to damage it... (to my knowledge at least)
The problem is... the speaker vibrates and is very distorted and sounds really loud. Like if you were playing music too loudly on a low powered amp/speaker.
I tried installing a new rom and some volume tweaks to lower the volume hoping it's a software thing, but it still sounds very distorted...
Any ideas? Is there an equalizer for the internal speaker?
I'm hoping the speaker itself is not damaged...
Stomped.
Click to expand...
Click to collapse
Will that be enough to warrant a replacement from Sprint? It's obviously a manufacturer's defect and a huge cosmetic flaw. Anything else I would have to tell them to get it replaced? I'm covered under the Total Equipment Protection plan, so I know everything other than water damage and total destruction is supposed to be free. My plan is to just say, "Hey, my phone has been like this since I got it, and I didn't think anything of it until I saw my friend's EVO with absolutely no light-leakage and realized what a huge defect this was. I feel this reflects poorly on the build-quality of the launch models, and I would like a new hardware revision if possible."
Edit: My screen glass is also slightly coming off in the lower right-hand corner, so light is even leaking straight out that way as well.
As long as they have a screen in stock, they will fix it for free. Make sure the store you take it to has a service department. They replaced mine for dust under the glass, so actual separation is a no-brainer to me. Mine is also a 002.
chazglenn3 said:
As long as they have a screen in stock, they will fix it for free. Make sure the store you take it to has a service department. They replaced mine for dust under the glass, so actual separation is a no-brainer to me. Mine is also a 002.
Click to expand...
Click to collapse
What do you mean a "screen in stock?" Are they going to physically replace the glass? There's nothing wrong with the screen itself.
(Damn, I keep hitting "thanks" instead of "quote.")
On my phone there was just dust under the glass. They replaced the whole thing because it is one assembly...LCD, digitizer, and glass including the outer black bezel. When I took mine in the tech said, "let me make sure we have a screen in stock", then said they did and to come back in an hour. Phone was good as new when I returned.
They will fix the glass if they have it in stock. they will take your apart, and reglue a new piece of glass. If they dont, they will order you a refurbished phone, which could have worse leakage than you have now.
I have dust under the screen as well, but haven't taken it in because I don't want to unroot the phone or get a refurb back...
if I call the service center that is near me and they have a screen, can I just make the phone look stock or do I have to unroot?
Sent from my PC36100 using XDA App
I took mine in fully rooted and running Fresh with Riptide's theme...not a word was said. Rooting would only be an issue if you were seeking a software related repair. Of course, there are those that say otherwise, so do whatchalike.
I'm running cm nightly, so I'll probably flash a stock look before going in.
Thanks
Sent from my PC36100 using XDA App
Hm. Not sure if I want to deal with the hassle of un-rooting and re-rooting if I'm not going to get a new device.
TheBiles said:
Hm. Not sure if I want to deal with the hassle of un-rooting and re-rooting if I'm not going to get a new device.
Click to expand...
Click to collapse
i do not see why they would need to replace the glass as well. im not about to loose my screen protector. i might just buy a lcd on ebay and do it myself. i also have white spots and severe light leakage.
TheBiles said:
Hm. Not sure if I want to deal with the hassle of un-rooting and re-rooting if I'm not going to get a new device.
Click to expand...
Click to collapse
You will definitely not get a new phone. I went through this with them about 2 months ago. I had a launch day Evo that had light leakage and the screen was loose on it. I was told it was pretty much normal in the store and they even told me it was not a known defect, how this is true is beyond me. Anyways, they send a replacement to me and it had worse light leakage than my original so I had to take it to the store to prove this Sprint. After that I had to sit on the phone forever with Customer service and they finally shipped another replacement. Well guess what... it had light leakage as well. So, in the end I took the one that had the least light leakage but it still has some. They are going to want to replace your screen or a refurb. I even went through retention to try and get a new phone which is like the highest up you can go through customer service and they wouldn't even give me a new one. So, if I were you keep what you have because more than likely a replacement is going to have leakage as well. Hope this helps some, but unfortunately HTC likes to crank out Evo's so fast that the quality control isn't the best.
You shouldn't have a problem. Sprint will try to fix it. There are pretty bad light leakage problems from a detached screen causing the glass to rise up and not sit flush. If this is what you are experiencing, Sprint will fix it. The next thing they would do is just give you a refurbished phone or a NIB (new in box). The latter is obviously best but go in. The worst they will do is give your phone back to you and tell you to go through Asurion but I doubt that.
Light leaking is not keeping your phone from working so there would be no replacement.
sekigah84 said:
You shouldn't have a problem. Sprint will try to fix it. There are pretty bad light leakage problems from a detached screen causing the glass to rise up and not sit flush. If this is what you are experiencing, Sprint will fix it. The next thing they would do is just give you a refurbished phone or a NIB (new in box). The latter is obviously best but go in. The worst they will do is give your phone back to you and tell you to go through Asurion but I doubt that.
Click to expand...
Click to collapse
I might try it. I'm going to be jumping ship on the 20th, anyways. A newer EVO could make a $50 difference on eBay, and it wouldn't matter if my warranty was voided due to being rooted. I'll leave CM6.1 on there for ****s and giggles.
--
Sent from my HTC Supersonic.
Well I had the light leakage too,I just took a tiny bead of glue,ran it along the edge and everything is fine......you can't even tell where I glued it.problem solved.
sent from a terminal in the nightlands!!!!
Hi all. Quick searching leads me nowhere as there are thousands of problems concerning issues I'm NOT having. Sorry for the crappy 3ds camera pic, it's the only thing I have at my disposal right now besides the phone. As I said in the title, I'm not using a screen protector - this is a stock phone right out of the factory with no accessories, albeit aged a bit.
If you'll take a look, you'll see two screen bubbles. The huge funky-looking one at the top started out looking like the one at the bottom, and grew over a period of a few weeks. The bottom one started out really small and doubled in size to what it is now, but has since stopped.
It's really annoying and starting to bother me, but I was wondering if anyone had experienced similar issues, or has any input whether or not I can maybe fix this thing without having to get a whole new screen/digitizer/whatever. No replacement plans on this phone so gotta figure something else out. Any idea what's going on?
D-Lew said:
Hi all. Quick searching leads me nowhere as there are thousands of problems concerning issues I'm NOT having. Sorry for the crappy 3ds camera pic, it's the only thing I have at my disposal right now besides the phone. As I said in the title, I'm not using a screen protector - this is a stock phone right out of the factory with no accessories, albeit aged a bit.
If you'll take a look, you'll see two screen bubbles. The huge funky-looking one at the top started out looking like the one at the bottom, and grew over a period of a few weeks. The bottom one started out really small and doubled in size to what it is now, but has since stopped.
It's really annoying and starting to bother me, but I was wondering if anyone had experienced similar issues, or has any input whether or not I can maybe fix this thing without having to get a whole new screen/digitizer/whatever. No replacement plans on this phone so gotta figure something else out. Any idea what's going on?
Click to expand...
Click to collapse
Is the plastic actually raised up? Can you see it when the screen is off? To me it looks like the digatizer may be going out, but its hard to tell from a pic.
It appears to be sealed and working fine... just has bubbles. I don't really know much about the insides of this phone, but it almost looks as if whatever is behind the digitizer is slightly warped and might be causing some contact with the glass or something like that. Reflections (off what is behind the screen - lcd? Not the reflections off the glass) tend to bend near the bubbles, whereas everywhere else behind the glass is pretty straight.
Essentially it just looks like water droplets or air bubbles forming on the inside surface of the glass, but it's never seen water before. I don't think the digitizer is failing.
Same problem, can I fix this myself?
Hi guys, I have the exact same problem on my HTC Desire. Touch is working fine, the pixels underneath are ok... yet this thing is expanding. What used to be 3 little bubbles near the very corner moved and turned into this amoeba looking thing after a few months.
Here are a few other shots.
Hope someone can let me know the possible verdict? Is it gone? Can it only be repaired by a professional or can I expect to be able to "clean up" the inside of the screen if I dismantle my phone as it is done here?:
http://forum.xda-developers.com/showthread.php?t=1566313
Maybe the liquids from the lcd are boiling from the heat? Sounds dumb but is a possibility
Sent from my ADR6300 using xda app-developers app
Yikes. Mine is still having the same issues. I'm thinking about just tearing it down soon and figuring it out myself. A little nervous working on something with such small components. Any tips for a first teardown? I need to get a T6 torx and I've already looked at a couple disassembly guides, was a while ago though.
As far as I can tell, I will have to replace either the digitizer/glass or the LCD. If it's the latter I'll probably just upgrade the phone cause they seem pretty pricey.
Ok, I did what I said and investigated myself. Unfortunately, I broke my phone doing it.
The problem is the front glass/digitizer. I couldn't get the LCD off, but I pried it back enough to see bubbles through the glass looking from the inside.
I broke my LCD prying on it, now I have an ugly black spot. Guess I'll be buying an LCD and a digitizer now. Anybody have some spare ones, or know the cheapest place to get them?
D-Lew said:
Ok, I did what I said and investigated myself. Unfortunately, I broke my phone doing it.
The problem is the front glass/digitizer. I couldn't get the LCD off, but I pried it back enough to see bubbles through the glass looking from the inside.
I broke my LCD prying on it, now I have an ugly black spot. Guess I'll be buying an LCD and a digitizer now. Anybody have some spare ones, or know the cheapest place to get them?
Click to expand...
Click to collapse
There are some digitizers on ebay for about $20 USD. i dont know about LCDs cause i never needed to replace mine but i would assume that they would be a little more expensive. Also, make sure you get the digitizer WITH the bezel because it will make your life a ton easier.
I'd better not touch it then
Sorry to hear about your LCD, D-Lew
Guess I wont be touching mine on my own. I'll definitely break it trying to do the same thing as you. I wonder if it's gonna break my phone if I just leave it as is. I mean, apart from the fact that it is there, it is not affecting the performance at all.
The bubble might get bigger. That's all you have to worry about.
Sent from my GT-P3113 using xda app-developers app
Well, I got my Nexus on thursday, but immediately I noticed a problem .
At the bottom, the glass is slightly tilted, on the right is raised above the frame, while on the left is recessed ...
these are some pictures I took
I talked to the shop and they told me that they will solve the problem (repositioning of the glass) ...
What I wanted to know is what happen when the phone is opened, because on my current Nexus One, after first service, i have tons of dust entering between the display and the glass, and obviously I don't want the same thing also on this phone
So, do you have some experience with samsung's assistance ?
thanks!
anyone ?
As long as it's purely cosmetic, I wouldn't risk (or waste the money) having some guy open the phone to even out the glass.
Mine is the exact same way at the top of the screen, and I only noticed mine a few weeks after having it just because I was looking very very closely at the screen.
However, the problem it's quite visible on my phone, the difference between the two corners is about 1 mm, and with the glass that protrudes from the frame is even more subject to scratching ...
I don't know what to do ...
there is no one who opened the phone ?
The what you call a "glass" is the whole screen, so there no any way you get dust particles under it, as there no "under" , maybe the glue that hold it not have not dry good, I remember SGS2 have some yellow tint, or maybe it was SGS1, anyway things like that do happen to some devices.
Are you sure?
I have always found that touchscreen ("glass") and the display are two separate things
I'd return it for a replacement, that's an obvious build defect cite that you fear it'll either get worse or become a leak source.
Also, I am relieved I don't have this issue although I'd expect that I'd notice it quickly as you
Hello,
I'm a new to this so don't be mean.
My nexus 7.2 receives a grayish blueish smudge right down on the bottom middle of the screen probably on the 3rd quarter of the screen. Every time I apply medium pressure to anywhere the on bottom half of the screen the discoloration happens. Is this normal?
Thanks
No, that's not normal. Only thing I could think to try would be to try a kernel that allows you to change color and hue of the screen. If that doesn't help it sounds like you either might need to find a new screen and do a self repair or send it off for a fixing. Can't recall anybody else ever mentioning that. Unless somebody else has a better idea though, I think that's your only two options.
...man said:
Hello,
I'm a new to this so don't be mean.
My nexus 7.2 receives a grayish blueish smudge right down on the bottom middle of the screen probably on the 3rd quarter of the screen. Every time I apply medium pressure to anywhere the on bottom half of the screen the discoloration happens. Is this normal?
Thanks
Click to expand...
Click to collapse
Does it look like a light bleed or something? I realize you're new and they might not let you post pictures and stuff, but it's hard to say without seeing what the screen does.
It looks like pressure is accumulating upward at the single point, creating a grayish hue. I guess to be an example, when you press hard on an LCD there will be a rainbow hue next to or on the pressure point. But mine is always at a single spot.
Yeah, I think you have a display/hardware issue on your hands. I was just playing Dungeon Hunters last night in landscape and was hitting both sides of my screen pretty intensively and saw no color changes. If it's bad enough, you'll probably need to send it in for repair or try the DIY route. Sorry, not much else I can think of to help with your issue
Okay thank you for the input. I just have one more question, since the pressure seems to accumulatting in one spot, will that crack my screen? Because the color part is minor and I do not mind that slight discoloration. All I really care about is the chance that will crack my screen.
...man said:
Okay thank you for the input. I just have one more question, since the pressure seems to accumulatting in one spot, will that crack my screen? Because the color part is minor and I do not mind that slight discoloration. All I really care about is the chance that will crack my screen.
Click to expand...
Click to collapse
I doubt it, not unless you dropped it or something where you think you may have caused a weakness in the glass itself. You gotta remember, on all these device there are multiple layers to the glass itself. I'm guessing there might be a small defect in yours between two of those layers. Do you remember it happening after you did something or did it one day just start happening. If it's the latter, then definitely a manufacturing defect. If it's bad enough, if it were me I'd do some research and see how much it'd be to replace the screen. Depends on how long you were planning on keeping the tablet.
I broke my Nexus's screen and digitizer two weeks ago, I got it replaced by a company and that is when I noticed that grayish hue. Should I go back and ask them about it, because I plan to keep my tablet for a while. Also, as I said before I don't mind the color, I just want to know will my screen crack eventually from the increased (I'm guessing) pressure accumulating in that one spot.
I would definitely go ask them. Being that it is a replacement screen I'd go get either their professional opinion or another. Ideally ask them about it and then get another opinion. In a normal situation I'd say no to your screen possibly cracking, but there's something obviously wrong with the screen. I would say it shouldn't but I'd take it back and get a second opinion just to be on the safe side if it's not too much money.
Thank you for your replies.
...man said:
Thank you for your replies.
Click to expand...
Click to collapse
Replacement digitizers are of various grades. There are those that work but didn't pass QC because of minor defects. These sell at lower prices. It's true that the LCD surface is harder to crack than the digitizer. But it lies on top of another much thinner layer that would crack as readily as the digitizer given undue pressure while handling it. The people who replaced should definitely be held accountable whether it's their fault or the manufacturer's. Hold them to it since if it's a tiny crack now, it's bound to expand with time..
All good here with Lollipop AOSP !!!
graphdarnell said:
Replacement digitizers are of various grades. There are those that work but didn't pass QC because of minor defects. These sell at lower prices. It's true that the LCD surface is harder to crack than the digitizer. But it lies on top of another much thinner layer that would crack as readily as the digitizer given undue pressure while handling it. The people who replaced should definitely be held accountable whether it's their fault or the manufacturer's. Hold them to it since if it's a tiny crack now, it's bound to expand with time..
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I went in and asked them about it. They told me since I broke it and had it repaired, not everything is going to be 100% and that funny looking grayish thing from pressure is the result of them putting in a new screen.
Would that grayish thing really cause my screen to crack? What should I do?
...man said:
I went in and asked them about it. They told me since I broke it and had it repaired, not everything is going to be 100% and that funny looking grayish thing from pressure is the result of them putting in a new screen.
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Well then, aren't they saying it's their doing that's causing it? I am not a technician, but I've replaced quite a few. I did it for fun, and a chance at learning what it's made of. Nothing you experienced was supposed to happen with a functional combo (even a B grade unit) , put in place carefully. They're supposed to have the necessary skills. They charged you for it. It doesn't cut it when their reply is that they don't measure up to the job, unless I'm missing something here.
Depending on the tape they used, removing the screen would more likely than not break it. But it's their responsibility. They chose the vendor, and they installed it, and now it has a defect. I'd contact the BBB if they refuse to fix it for free. It's an issue of implied warranty.
graphdarnell said:
Well then, aren't they saying it's their doing that's causing it? I am not a technician, but I've replaced quite a few. I did it for fun, and a chance at learning what it's made of. Nothing you experienced was supposed to happen with a functional combo (even a B grade unit) , put in place carefully. They're supposed to have the necessary skills. They charged you for it. It doesn't cut it when their reply is that they don't measure up to the job, unless I'm missing something here.
Depending on the tape they used, removing the screen would more likely than not break it. But it's their responsibility. They chose the vendor, and they installed it, and now it has a defect. I'd contact the BBB if they refuse to fix it for free. It's an issue of implied warranty.
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Quick question, how do I attach a picture, so you guys can see what it looks like?
Thanks