[Q] My Head Hurts - Desire HD Q&A, Help & Troubleshooting

Hi to all and thanks in advance to anyone that helps.
I've finally moved to Android and purchased a DHD branded to Orange. I've unlocked it for any SIM card, after following recommendations on this site and so far, so good.
Now, I want to remove all the Orange stuff from the phone so I can have what I want on it to make it my own. I've read so many threads/guides my head is spinning and I'm a bit confused as to what I need to do and how to do it.
The phone is running the following:
Android version 2.3.3
HTC Sense version 2.1
Build number 2.37.61.11
Software number 2.37.61.11
I wouldn't want to start trying things without really knowing if I was doing the right thing, so If someone could point me in the right direction as to where I need to go and what I need to do, it would be much appreciated.
I've seen websites offering the debranding service for a price, but I would rether learn how to do it myself.
Again, thanks in advance.

Basically what you need to do is this:
1. Downgrade phone and get RADIO S-OFF
2. Create a goldcard as your phone is branded. This is used to install zips from CWR.
3. Root phone
4. Backup everything
5. Install roms, kernals, anything you want, or
5.1. Remove programs you have on current ROM and install new kernel for improvements. Up to you!
It is scary at first. I'd suggest looking into, but not necessarily trying the guides, one could be: http://forum.xda-developers.com/showthread.php?t=905003 how to Downgrade.
If you want to remove the Bloatware (the apps Orange installed) You'll need to root, which I am assuming you've already looked into.
The DesireHD was "fixed" so you can't root if you are running later releases. Downgrading is a necessity. Look in to that first.
edit; this worked for me when creating a goldcard: http://www.addictivetips.com/mobile...gold-card-for-htc-desire-without-hex-editing/

Thanks for the quick response. I'll take a look at your suggestions later and post back.
Sent from my Desire HD using XDA App

OK, I've read the guide which pushed me onto other guides which I've also read. I've also printed them off so I can follow them as I go along.
As the phone is new to me I don't need to back up any data so that's something I can avoid at present.
A few questions;
Do I transfer the PD98IMG.zip(stock) ROM to the SD card whilst it's still in the phone or from my PC via a card reader?
When does the Goldcard (I've created one) come into play?
Do I do all this with/without the SIM card in the phone?
Do I need to disconnect the phone from my PC to change from 'charge only' to 'disk drive' for file transfer and then reconnect it?
If something goes wrong, can I recover my phone back to the state it's in now?
I'm sure that I'll have a few more questions before I take the plunge so any help is appreciated.
Edit: I've found a guide for my software build so will move questions there to avoid duplication (http://forum.xda-developers.com/showthread.php?t=1152233)

Related

HTC Flash ?'s

I'm pretty new to this Android stuff so I will apologize upfront if this question is beyond lame. I have read several posts and forums and still seem to be a bit confused so here goes.
I have a Telstra branded Desire and I want to flash it with the Generic Euro ROM without necessarily rooting the device. I will create a Gold Card and was wondering if I could just execute the Generic ROM from the PC through HTC Sync like it was an update being applied or is there a different way that is better.
Can someone let me know if that will work or it it is necessary to use Paul's (Madaco's ROM that roots and provides superuser access).
Also, can I then just due the same process and flash back the Telstra ROM if I need to?
Finally, if I root and put Paul's ROM on there, what is the best process if I wanted to change and use PAY's ROM.
Again, I apologize if this is redundant, but I just can't seem to figure it out. If some could reply with some responses or a link or two, I would appreciate it.
Thanks so much in advance for any help.
Edit/Delete Message

Updating to Froyo for non-European unlocked/locked handsets.

EDIT: Regarding ROOTING: there are now rooted 2.2 official ROMs available with all kinds of goodies. If you have a rooted phone, or wanted to root anyway, you have the option of using those ROMs. This thread is then not for you.
BY FOLLOWING THE BELOW STEPS YOU WILL LOSE ROOT. If you want to root in the future, use a custom rom from the development section.
You do NOT need to have a rooted phone to do the below modifications. Everything is done using only official HTC Roms. You will have the official 2.2 Update as a result of the below steps.
Now back to your regular programme
-------------------
Ok for those who have itchy hands and must have the europe Froyo update on their non-Europe handsets:
The trick: treat your phone as if it were branded, even if you thought it wasn't. This applies especially to those with chinese input. This means you will need to do two things: create a gold card and de-brand your phone to European WWE 1.21 firmware.
Estimated time: give it an evening. There are a lot of things to do, so it may take a while, even if you're awesome and you've rooted and done other things to your phone you shouldn't do
Creating a gold card has been covered in detail see:
http://theunlockr.com/2010/03/10/how-to-create-a-goldcard/
But a few TIPS to note:
1. backup whatever you have on your memory card, just in case before starting the gold card creation process. you may have to format it.
2. look for the gold card creation tool, it will save you a lot of time
3. you will need to store your upgrade image on your gold card. when you are done creating your gold card, double check that when you unplug it from your computer and plug it back in, you are still able to put files in it. ie you do NOT get the message from Windows suggesting you should format it. If you get this message, do the gold card process again.
Now that you have a Gold Card...
Step 1: Unlocking
Get the WWE image:
http://shipped-roms.com/shipped/Bra...00.28U_4.06.00.02_2_release_126984_signed.exe
This is a windows installer and is run from your computer. This WILL wipe all data from your phone and perform a factory reset.
I recommend using something like myBackup to backup your important information (bookmarks, smses etc). You can even back up Apps with myBackup, but since you are wiping data you might as well reinstall as you are not likely to get your Apps preferences back. Reinstalling also puts more of your apps into your SD memory, froyo style.
So, do a backup to your regular SD card, shut down. Pop in your Gold Card, boot up your phone, go into HTC sync mode (this enables USB debugging), and then run the above exe.
Follow instructions in the installer.
Step 2:
Now you have an unbranded phone. Keep your gold card in there, don't bother setting up your phone as you can do all this after we get froyo. And if something fails, you will be kicking yourself for having to do it again
Grab the update image from:
http://liveimage.htc.com/OTA_Bravo_Froyo_HTC_WWE_2.09.405.8-1.21.405.2_release4dua3bcrut4wrv30.zip
Hopefully it stays up there for some time, but if it gets taken down I'm sure you will be able to find someone who has a copy
When done downloading, rename this file "update.zip" and copy this file onto your Gold Card.
This is why it was important in step 1 to make sure your Gold Card can still accept writing files to it.
Step 3: The update
Shut down your phone. Boot recovery mode.
cool_scorpion said:
Hi Annafil - first - many many thanks for sharing this - I had purchased a Desire from the grey market in the UAE, and it was from Singapore, and I couldnt get rid of the Chinese keyboard options that kept coming up every time I typed. I couldnt also use the official wwe roms - and then ur post came along. Now thanks to you, I have the wwe rom, with Froyo chugging along perfectly fine on my Desire Thanks a ton.
Just a quick comment - refer the instructions quoted above - the video is not really reflecting the right tasks to be done at the 3rd step - I looked around and found these comments, and thought will put them down - you might want to use this in your comments as an alternative to the video
When you want to launch the recovery image
1. Turn on your device with 'volume down' pressed and select 'Recovery'
2. When the exclamation mark appears, press and hold 'volume up' then press 'power'
3. Select the second option, 'Apply sdcard:update.zip'
For more information, see video for instructions:
http://www.youtube.com/watch?v=Zi0PTV992WA
In recovery mode, use the option to load "Update.zip" from memory card.
This will kick start the update.
If you have done everything right, it will do some copying (an error about failing to load something related to cache is normal, ignore it). Your phone will reboot, show you an upgade in progress icon, reboot again into your regular phone mode and tell you you have successfully upgraded. It will then do a quick load from 0 to 100%, and then present you with keyboard settings.
You now have froyo. Shut down, swap out your gold card for your regular card with your myBackup backup, boot up.
Get online, grab myBackup from the market place. If you did this all within 30 days you've still got your free trial, so click restore inside myBackup and have fun
Click to expand...
Click to collapse
Many many thanks for the write up. Will follow the step and get back here soon.
Yes thanks to your write up, I have now in my hand a froyo-ed HTC Desire Woo Hoo!
Hi to all SG desire users,
Able to install back chinese input after you upgrade to froyo using european rom?
Out of interest... are we able to do the initial rooting of the Asian rom via the 'Unrevoked' method??
Its a hell of a lot less complicated than making a gold card... but I havent heard much feedback on whether it will work with the faux-branded Asian roms.
My current stock rom:
Firmware version 2.1-update1
Baseband version 32.36.00.28U_4.06.00.02_2
Kernel version 2.6.29-c8d11160
[email protected]#1
Build number 1.20.751.5 CL171460 release-keys
Software number 1.20.751.5
HBOOT 0.80.000
Cheerz in advance.
Is root required for this?
Chinese input is available for me on world generic. Can't tell you if it's very good since don't use it but it's there.
No, you do not need to root.
Rooting is not the same as making a gold card and won't help you to install the ota successfully.
The rest: my pleasure happy to have saved someone the headache I had trying to do this.
Sent from my HTC Desire using XDA App
I'd be curious if anyone has an easier way to accomplish the same thing without losing settings, for instance.
Does rooting require to do this processes?
I bought my handset from an importer, how do I work out where its from and what version its running?
Can I completely ruin the phone if this goes wrong?
rabbitt1995 said:
I bought my handset from an importer, how do I work out where its from and what version its running?
Can I completely ruin the phone if this goes wrong?
Click to expand...
Click to collapse
If the software number is something like x.xx.405.x then you're running an unbranded phone.
combo1234 said:
Does rooting require to do this processes?
Click to expand...
Click to collapse
Your question has already been answered two posts before yours.
Is this reversible back to the Asian rom?
ie send in for warranty purposes.
i can't wait too, feel like trying it out
hye. i'm from asia. ok.. i have several question.
1. Do i have to always keep the goldcard the sdcard after update or i can simply delete the file?
2. Am i be able to auto update (if any) in the future or i have to go through the same procedure again?
3. After Step 1, can i just check for update on the phone instead installing the update from boot recovery mode?
I am getting following error when run RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed.exe
“The ROM Update Utility cannot update your Android phone
please get the correct ROM update utiliy and try again”
Please any buudy help me
HTC desire ROM version Vodafone_UK_1.19.161.5_Radio_32.36.00.28U_4.06.00.02
unlocked
abhishek_22 said:
I am getting following error when run RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed.exe
“The ROM Update Utility cannot update your Android phone
please get the correct ROM update utiliy and try again”
Please any buudy help me
HTC desire ROM version Vodafone_UK_1.19.161.5_Radio_32.36.00.28U_4.06.00.02
unlocked
Click to expand...
Click to collapse
Use a gold card. See the beginning of the OP.
1. Do i have to always keep the goldcard the sdcard after update or i can simply delete the file?
2. Am i be able to auto update (if any) in the future or i have to go through the same procedure again?
3. After Step 1, can i just check for update on the phone instead installing the update from boot recovery mode?
Click to expand...
Click to collapse
1. No, you don't need the gold card once you are done.
2. If you use the European firmware on an Asian phone, you will likely need the gold card for future updates.
3. Yes, you can, but you have to have the gold card in your phone when you are running the update. So your gold card still has to be your SD card.
the update has a tendency to ask for more space, and then ask you to download again. i figured it would be easier to tell people to run the update.zip because that way less stuff can go wrong. But yeah, it's the same thing.
The update.zip does not wipe your phone. If you have settings on the European 2.1, or if you already used a gold card to go to WWE rom before, you won't lose settings.
annafil said:
Use a gold card. See the beginning of the OP.
1. No, you don't need the gold card once you are done.
2. If you use the European firmware on an Asian phone, you will likely need the gold card for future updates.
3. Yes, you can, but you have to have the gold card in your phone when you are running the update. So your gold card still has to be your SD card.
the update has a tendency to ask for more space, and then ask you to download again. i figured it would be easier to tell people to run the update.zip because that way less stuff can go wrong. But yeah, it's the same thing.
The update.zip does not wipe your phone. If you have settings on the European 2.1, or if you already used a gold card to go to WWE rom before, you won't lose settings.
Click to expand...
Click to collapse
thanks for the answer... i think i'll wait for the update.. i'm not brave enough to update manually since my device is still under warranty.. also i heard that some user experiencing some problem during updating...
kero89 said:
Is this reversible back to the Asian rom?
ie send in for warranty purposes.
i can't wait too, feel like trying it out
Click to expand...
Click to collapse
I don't think it is because the asian version is 2.19 wheras the world wide english is 2.21.
I had a problem in that the update would not apply - but I had taken out my gold card between applying the 2.1 WWE rom and applying the Froyo update. BTW, if it keeps rebooting, and has a problem with "system" force closing - then you have this problem.
Anyway, in desperation, I thought I would go back to the asian rom - but the euro rom is more recent, and it refused to downgrade (Error 140). Oh well. I do have a successful Euro rom, I just haven't Froyoed it yet - something for tonight.
I have successfully completed 1&2 steps but I am getting error in step3, see the attached screen grab.
I am using a Gold Card to try and get over the signature verification issues.
Does anyone have a suggestion as to what else to try please?
just followed all the steps and my phone is rocking Froyo! yipee. pretty smooth process. took me <2 hrs.
Singapore user here.

[Q] How to get Froyo: T-Mobile unlocked now on o2

My desire was purchased on T-Mobile (has T-Mobile startup screen), I also bought an unlock code from them. I'm now using my o2 contract sim in the phone. I'm interested in updating the software to FROYO but have no idea how to go about it.
I don't want to do anything complicated and am happy to wait for an official release. I've read the network sends an update direct to your phone. In my case would this come from T-Mobile or o2?
When I check for system updates it says none are available. My software number is 1.15.110.11
I've looked around the forum for ages but I still can't get a definite answer to my question.
You can be waiting for a very long time for froyo from a network provider.
It's easy to debrand and upgrade your phone. Create a goldcard & download an official ROM. Then you can simply upgrade OTA. There's loads of guides on this forum.
Hi there!
Understand your situation, since I had almost exactly the same circumstances (mine is running on orange)! I couldnt get a definite answer either, so bit the bullet anyway and did it, here is how:
1-rooted the phone by UnrEVOked method (really couldnt be bothered by the goldcard etc method; this method was easy, just had some driver install problems since the guide isnt too good on this point, but its easy to figure it out)
2-Installed the new radio
3-installed the generic rooted 2.2 ROM http://forum.xda-developers.com/showthread.php?t=741775, just by doing an easy straighforward update from the sdcard by going to the bootloader.
Phone was still UNLOCKED,and all running ok. Just had an issue where the phone would say "sim card changed, do you want ot load settings etc". Say NO, otherwise you lose your wallpapers, scenes, etc settings, and you have to redo the whole shebang.
Hope your experience is same as mine, im a noob too, so dont take anything for granted (your phone may have different firmware from mine etc), and make doubly sure before you go ahead!
Good luck.
k.aalai said:
Hi there!
Understand your situation, since I had almost exactly the same circumstances (mine is running on orange)! I couldnt get a definite answer either, so bit the bullet anyway and did it, here is how:
1-rooted the phone by UnrEVOked method (really couldnt be bothered by the goldcard etc method; this method was easy, just had some driver install problems since the guide isnt too good on this point, but its easy to figure it out)
2-Installed the new radio
3-installed the generic rooted 2.2 ROM ... just by doing an easy straighforward update from the sdcard by going to the bootloader.
Phone was still UNLOCKED,and all running ok. Just had an issue where the phone would say "sim card changed, do you want ot load settings etc". Say NO, otherwise you lose your wallpapers, scenes, etc settings, and you have to redo the whole shebang.
Hope your experience is same as mine, im a noob too, so dont take anything for granted (your phone may have different firmware from mine etc), and make doubly sure before you go ahead!
Good luck.
Click to expand...
Click to collapse
Hi mate.
I'm in exact the same situation (German T-mobile 2.1 Softnumber: 1.15.110.11). Your guide looks awesome!!! Can you please please please write it in a bit detail?? from a factory branded 2.1 to root, then to froyo?? please??
I read the UnrEVOked guide from rootmydroid.co.uk
but looks like I only need to the first half for your step 1?
does it root the phone ? does it wipe all my settings and apps???
I also don't know what to do with the radio in your step 2??
can you please help??!! THX soooooooooo much !!!!
Hi thanks for the replies, very useful info.
Does rooting the phone invalidate the warranty?? That's what's putting me off doing it and why I'm happy to wait for an official update.
Hey forgot10!
The step 2 of unrevoked guide is installing the ROM of your choice. Just pick the new ROM you want (from many here and other forums, I just picked a rooted generic 2.2), and install as per part 2 of the unrevoked guide.
2.2 requires a new radio, which is linked and shown in http://forum.xda-developers.com/showthread.php?t=741775. Installing the radio doesnt wipe the data, but you seem to need to WIPE (from the recovery image) before putting the new ROM. So use TItanium Backup, or MYbackup, to save your apps, and user data on the SD card, then when the new ROM is installed, you reinstall one of those apps (from market) then rewrtie your apps/data!
As per warranty, check the other threads to be sure, but i think, yes it does invalidate your warranty, but im not 100% certain!
Regards
k.aalai said:
Hey forgot10!
The step 2 of unrevoked guide is installing the ROM of your choice. Just pick the new ROM you want (from many here and other forums, I just picked a rooted generic 2.2), and install as per part 2 of the unrevoked guide.
2.2 requires a new radio, which is linked and shown in {newbie cannot posted link }. Installing the radio doesnt wipe the data, but you seem to need to WIPE (from the recovery image) before putting the new ROM. So use TItanium Backup, or MYbackup, to save your apps, and user data on the SD card, then when the new ROM is installed, you reinstall one of those apps (from market) then rewrtie your apps/data!
As per warranty, check the other threads to be sure, but i think, yes it does invalidate your warranty, but im not 100% certain!
Regards
Click to expand...
Click to collapse
Thanks mate! it make much better sense for me now!! Im gonna try it next weekend!!

Can you change rom without rooting?

I have a T-mobile uk branded desire (firmware version 2.1 -update 1 )
(software number 1.15.110.11), I dont want to root as i want to keep the warranty, but the low volume problem is really pissing me off, I tried to watch a film while stuck on the underground today, I could not hear a word of it, even with hi end sennheisers, its really pissing me off!!!
I have been told that switching to the stock HTC rom will solve the issue.
If possible pls explain how? I am an android newb and will need help.
Many thanks in advance.
sadly, no.
But if you have a problem, you can keep a backup of the stock HTC sense rom, and restore it. Additionally, you can restore the recovery to stock (I think i saw it somewhere).
After all that, you are good to go. Warranty still valid, and you can RMA it
Thanks for the reply, pls remember I am a newb, how do I do this???
Root your phone, do what you want with it, just keep this handy...
http://shipped-roms.com/shipped/Bra...00.28U_4.06.00.02_2_release_127570_signed.exe
It's the current T-Mobile UK stock ROM and can be reflashed at any point to return to stock for warranty purposes (link may go down occationally so keep trying until you have it)...to reflash the stock ROM just make sure you have your Desire connected to your PC with HTC Sync and run the file - simple as that!!
I really dont want to root it to be honest, the phone is perfect except for the media volume! Do you think if I contacted htc they would be able to tell me how to change the rom without rooting it?
You CANNOT change the ROM without rooting, and HTC wouldn't tell you as it's breech of their warranty...just root it, you can always go back to stock if need be using the file I posted
Rooting isn't for everyone. If you have doubts about it, you should not do it. It's better to read some more about it than to hastely brick your phone. Most bricks are solvable these days, but it is no fun to do. If you want root just for the volume, it's not worth it if you don't know what you're doing, imho.
Sent from my Evil Lair using Doomsday Device
I have a T-Mo branded Desire that I have de-branded to a stock ROM, it's been OTA updated to 2.2 and just this morning it OTA updated to the new release all without rooting.
You just need to create a goldcard (very easy using the helper program) which will allow you to install any stock RUU. I have left the goldcard in my phone as it works as a standard microSD anyway to avoid any problems that occur when updating with out a gold card in.
I can't post links as I'm too much of a newb around here but search and the links are there.

[Q]Back to factory defaults vs downgrade?

It seems I made the mistake of applying the last OA update. Which means no root. On the other hand, I need root edit gps.conf file, for a better gps fix.
After spending some time reading I found a way to downgrade - not sure if I will apply it, it seems a new update is coming.
Anyway, my question is - what is the difference between reset to factory default. Does it return my phone to the state I had it when I bought it, or just whipes all personal info without downgrading. I don't want to loose any data doing a reset, and now quite sure what the downsides of downgrading using the method described in ROM dev section. I am a but of a noob on Android topic, too... that is why I had to ask
Sent from my Desire HD using XDA App
very interested to know this myself - ive got a desire on telstra running:
2.26.841.2 and hboot 0.93.0001
iv tried just about every method out there to root it but no success (though i have come close)
i also have a gold card
if i go back to factory will i be able to root, and what is the best way to root his phone?
failing that - does anyone know anyone who can?
many thanks in advance
Factory reset wipes all the user data, it will not downgrade the ROM. So i'm afraid to get root you are going to have to downgrade as per instructions here
ghostofcain said:
Factory reset wipes all the user data, it will not downgrade the ROM. So i'm afraid to get root you are going to have to downgrade as per instructions here
Click to expand...
Click to collapse
so does that guide work for the normal desire or just the desire hd?
sorted
ok sorted it all out and rooted my phone finally
having the phone completely up to date beforehand was probably the biggest hinderance
so in summary for anyone else in my (former) situation i can offer the following advice:
1. download downgrader from http://www.multiupload.com/CFAR720K5P and extract to readily accesible folder
2. copy PB99IMG.zip to sdcard (mine's 8gb kingston, had about 3gb of other stuff on there)
3. make a gold card as per http://forum.xda-developers.com/showthread.php?t=573866 up to the recovery step. i used the same card as above
4. run the win-down.bat file and follow all instructions (phone should now be running hboot 0.83)
5. remove the files you put in the sd cards root
6. download and run unrevoked3 (whatever version is 28,069KB)
7, you should be all sorted
you may find youself turning the phone on and off and and switching cards heaps, i found it useful to shuffle files around by selecting 'mount phone as disk drive' to move the files i needed, and then revert to charge only afterwards.
to arrive at this solution took me fn ages so i hope im helping another noob out there somewhere. experts are invited to shoot holes in my method.
many thanks to muskie for his passive assistance

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