Distortion during calls. - Defy General

hello every body , have a prob with my defy, since the day i've bouth this phone, i have experienced some speaker distortion during calls, like something vibrateing in my ear speaker, any ideea how to fix it, or i'll have to see warranty for this? Does anyone had this problem?

robertocav said:
hello every body , have a prob with my defy, since the day i've bouth this phone, i have experienced some speaker distortion during calls, like something vibrateing in my ear speaker, any ideea how to fix it, or i'll have to see warranty for this? Does anyone had this problem?
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Click to collapse
There is an issue with some of the Motorola Defy's and the earpiece. First they start crackling/static type noise, then it will cut out completely eventually. Just Google "Motorola defy earpiece", and you will see plenty of people with the issue. My co-worker is on his 3rd one now. My Defy has been flawless (knock on virtual wood).
Send it back in for warranty service.

thnk ya very much, think i'll send it into service.

I must say I have same problem. Nothing, nothing then BAM. When I set loudness to max, there is buzz and some sort of distorsion of sound. I have very new defy, I am wondering why they did not replace that bad earpiece in newer devicen when then know about thins problem from the start...

I had this problem but was because a bad baseband
Enviado desde mi MB525 usando Tapatalk

Related

crackling in earpiece

I know a lot of people have had issues with the quality of the earpiece speaker, but I can't find anything that matches my experience.
A few data ago, during calls, the earpiece started to crackle really badly - especially at higher volumes. its almost as though the speaker has blown. I tried a trick that worked in my old Nokia n95 and blew and then sucked really hard over the earpiece and this actually fixed the problem for about 5 minutes. Has anyone else had this issue? I guess my phone will have to go back.
I take it its just me then...
I would send it back, I had mine for two days and the poor quality coming from the ear piece I sent it back. I am now looking at a different phone and there isn't much out there.
Got exact same problem on mine - dont know whether to send it back, cured it by turning the volume down. Its almost if the phone drives the speaker too loudly for what it can handle...
Have the same problem. I think it's the speaker cloth that is touching the speaker itself.
If the problem persists I will send it back.

Weird NOISE/crackling during call - DESIRE HD - HELPPP

Hello , i recently bought the Desire HD, and havent been experiencing any problems with it except of one quite annoying.
When im in a call, either outgoing or incoming, the speaker makes a weird crackling noise.
This happens always, and happens on both the phones speaker, and loud speaker (depending on which is selected during call), and headphones(when connected). Ive searched the forum, and some people have been experiencing a sort of problem, but not on the same device.
any help is very much appreciated thank you
I can verify that I'm experiencing the same with my Desire HD.
We discussed this issue already in the german "Android-Hilfe"-Forum. This buzzing, crackling noise seems to affect a small number of desire HD's. Mine was affected too. All the devices have been changed on warranty with no costs for the customer in germany. No matter from which provider they were bought.
Edit: BTW: Wrong Forum, I think. Could an Admin move this thread please?
Thanks for the quick replies guys, appreciate it
Hi All,
My Desire HD has started doing this today too! Really gutted. What has HTC UK support been like this on it? Replacement or repair, and how quick? I dont want to be without a phone long! Is this a widely recognised problem, apart from this thread I dont see much on it. Im wondering if the buzz comes from a loose LED flash cover vibrating caused by the speaker?
Thanks very much
I have the same and I thought it is the proximity sensor opening and closing.
Are you guys sending it back for replacement or are you going to live with it?
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
mohamedgam said:
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
Click to expand...
Click to collapse
I sent 2 support cases to HTC at the same time. The one was for tjis issue and the other for something else. The other one was answered next day but for that one, not a word. Does this tell you something?
didnt understand you sir.
mohamedgam said:
didnt understand you sir.
Click to expand...
Click to collapse
I say that: I contacted HTC support in regards to this but haven't received a reply. But, I have received replys for other cases. And this doesn't sound good.
i have the same issue
Issue with noise
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
Whatever you decide, contact HTC so that they know and work on the problem. As I said, I contacted them but never received a reply which means that they are aware and have no solution.
MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
That must be a different issue. I hear that noise via BT headset when I don't even touch the phone. I believe it's due to the sound frequency change during a call and the low quality speaker cannot handle. It's like using a high wattage amplifier on a low quality speaker and expect to hear deep bass sound. I guess you all know the result of such sound.
I'm also experiencing this problem. Sent the phone in and got it back but the problem is still there. They changed the motherboard and the loudspeaker but that obviously didn't fix the problem. So now I probably have to send it back again.
i just hope this problem can be fixed with software..
hi all,
in my case occasionally during call's even whit sound volume low a ear the person talking with " extremely high pitch feedback sound".
It's a very good phone but that problem is starting to annoying me.
i allready send a email to htc portugal and their response was to send the equipment to the repair center
in you opion what should i do? send to repair?
Thanks
Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
Originally posted by iopy Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
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Click to collapse
I will try this and post back...
What I'm experiencing, when I'm on hold with my service provider (Vodafone AU) I can hear the normal on hold music then at random intervals just for a half a second or so the music cuts and there's an annoying crackle noise. Sometimes there is no noise for a while then there can all of a sudden there can that crackle noise every few seconds. Like another person has said for me if I change to loudspeaker it still does the crackle noises and turning the volume down doesn't help. I've tried taking my hand off the phone but it still happens. I have noticed a few times the reception bars icon, drop a bar or gain a bar when this noise happens so maybe there's a link?!? By the way I'm running LeeDroid 1.4.1 (wich is based on HTC's 1.72.405.3 ROM). Also I'm running the Jan 17th Radio version: 12.39.60.19U_26.06.04.06_M.
Right. This could well sound daft but try it anyway! Someone on another forum said it worked for him (her?) and it worked for me with a Nokia E71. The speaker was 'crackling' so I did the usual googling. The answer was, for me, to suck really hard on the speaker a couple of times. Basically the diaphragm gets put out of place and the 'sucking' gets it back.
Try it and see! Though it won't fix the 'feedback-type' noises I'd guess but I find most of those are specific to a particular call. Either call back, or get them to call you back, and all is well.
HTH
Dave

Call connection sound.

Anyone else getting a loud short crack sound when calling,ie just before the dial tone starts. It's pretty annoying, especially when you know it's coming.
Have updated and tried several custom roms to no avail.
Sent from my HTC One X using xda premium
Nope...
I got one still stock and the other one had 3 roms on it as yet.
But nothing remotely like your problem..
Was it like this from day one??
Can't say I've noticed anything like this either?
Maybe it's the speaker for the phone turning on? I've heard slight noises as that happens before, but never a loud crack noise.
Alternatively, wait till it starts to ring before putting it to your ear.
Not exactly my idea of a quality 'telephone' if you've got to hold it away from your face before you make the call. And yes, it has been like this from day one.
Most likely a faulty unit.
Sent from my HTC One X using xda premium
So don`t bother with it ....Return it..
I get this exact sound before every call...I was hoping it was not h/w related, as I'd hate to have to return it.
I got mine unbranded at Media Markt in Germany.
I get a noise when calling someone. It's a sort of distortion when the volume is set on the highest. I hear it when it's ringing and when the person speaks a bit louder than usual. Is this normal? Has anyone experienced that?
Same problem here but not every call more like 80%. Hope it is software side anybody had contact with HTC about this?
Gesendet von meinem HTC One X mit Tapatalk 2
network signal maybe?
I have only noticed similar noise when making phone calls during network/signal problem. Meaning I have only 1 bar signal or none or in area with bad connectivity. I did not notice anything when I have full bars.
It seems that my speaker was out of its place since my phone fell. Its nothing serious the guy fixed it instantly. I might get a replacement speaker if the sounds comes out again.
I am a bit disappointed though since the fall was barely from 30 cm from the ground. Not a solid handset.
Sent from my HTC One X using xda premium
nikosssb said:
I get a noise when calling someone. It's a sort of distortion when the volume is set on the highest. I hear it when it's ringing and when the person speaks a bit louder than usual. Is this normal? Has anyone experienced that?
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Click to collapse
+1.. same with me..I have to turn down the in call volume every time..I don't know y ..is this a hardware issue with the earpiece?
Sent from my Stunning White HTC One X
+1
Have the same here, with all the official ROMs available...

Ear Speaker Not Working

Hey,
I recently got my phone back from an RMA and my the phone's ear speaker doesn't work at all. This prevents me from using my phone as a phone unless I use speaker phone which is not ideal in most situations. I really don't want to send the phone away on another RMA for what is probably a small hardware misconfiguration, does anyone know of how to fix this a resource for doing so? I am having no luck on google.
Thanks,
E. Lensherr.
eric_lensherr said:
Hey,
I recently got my phone back from an RMA and my the phone's ear speaker doesn't work at all. This prevents me from using my phone as a phone unless I use speaker phone which is not ideal in most situations. I really don't want to send the phone away on another RMA for what is probably a small hardware misconfiguration, does anyone know of how to fix this a resource for doing so? I am having no luck on google.
Thanks,
E. Lensherr.
Click to expand...
Click to collapse
I had encountered the same problem with my old HTC ONE X. When I searched on net I found that many people like me were there facing this problem. I adopted one suggestion from there and installed a third party app 'SOUNDABOUT'. Now with the help of this third party app sound can be routed via desired channel (Speaker, Head Phone, ear piece or blue tooth devices).
Hope this solves the issue.
Thanks.
eric_lensherr said:
Hey,
I recently got my phone back from an RMA and my the phone's ear speaker doesn't work at all. This prevents me from using my phone as a phone unless I use speaker phone which is not ideal in most situations. I really don't want to send the phone away on another RMA for what is probably a small hardware misconfiguration, does anyone know of how to fix this a resource for doing so? I am having no luck on google.
Thanks,
E. Lensherr.
Click to expand...
Click to collapse
im having issues as of today with my ear piece as well. no sound. i can use BT or headset but no sound from the earpiece. i have no clue what happened. any fix?
Calico_NC said:
im having issues as of today with my ear piece as well. no sound. i can use BT or headset but no sound from the earpiece. i have no clue what happened. any fix?
Click to expand...
Click to collapse
Sent my phone in for an RMA (Repair) last week, still waiting on getting it back.
I opened mine up today to replace a cracked screen and kind of looked where the earpiece speaker is behind the mounting frame and kind of push the contacts out a little. Im thinking maybe it wasn't making a good connection. But nonetheless it works now. I dont know if it was because of that or just my luck at taking it apart and putting it back together.

Ear speaker

Hello,
I buy a new Nexus 5X and I already request a new one to change this one.
After a weak or less of use the Ear Speaker starts to crackling very badly even with the sound at 50%. I almost don't understand what the other person is saying.
This is a normal issue for this phone? Because another one comes on the way but will happen the same?
Thank's.
__GOLD_ said:
Hello,
I buy a new Nexus 5X and I already request a new one to change this one.
After a weak or less of use the Ear Speaker starts to crackling very badly even with the sound at 50%. I almost don't understand what the other person is saying.
This is a normal issue for this phone? Because another one comes on the way but will happen the same?
Thank's.
Click to expand...
Click to collapse
This is not a normal issue at least in my experience, I can almost always hear people very clearly the only exception to this is me or the person I am talking to is in a very windy place. Most likely just a faulty hardware issue. Best of luck with your replacement !

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