Evo Voicemail setup - EVO 4G Q&A, Help & Troubleshooting

Ok before says that there is a thread out there I searched and searched for the answer or something related to my problem.
Quick Reference:
1) Upgraded to KingsRom (latest version)
2) Setup Google Voice mail
3) Not receiving voice mail alerts
4) Want to set the Sprint Visual Voice mail app back up
I had CM7 and I updated to the Kingsrom ( Gingerbread Rom), I had Google Voice as the voice mail in CM7 but had the same problem. Now if someone was to call me I wouldn't get the call but they would be sent to my voice mail. When I log into my Gmail I see the notification that someone left me a VMail, but I don't see it on my phone. So now I want to switch it back to the Visual Voice Mail system and leave as that. I went into the setting for Google Voice and switched it back to my phone but it is still not sending callers to the voicemail. It still goes to the Googlevoice inbox.
Somone please help me figure this out cause I have important calls that I need to respond if they leave a voicemail.
P.S. Also I notice that people call but it doesn't show up as a call, if they leave a message it will show up in the Goggle Voice Inbox.

Related

[Q] Google Voice Setup?

I'm trying to enable Google Voice to be used for voicemail on my phone.. but I'm having lots of issues.
I'm running the CM6 Nightly (update every day or two) and have no Sprint apps left on the phone. I Installed/updated the Google Voice app on my phone, activated my Voice account for voicemail online, and called the number that it told me to call.
I am getting an error "Unfortunately your network carrier is currently not supported..." when trying to configure my voicemail for Google Voice.
Not sure where to go from here.
At the moment the only way I can access my email is by calling my number the old fashioned way.. I also get like 4 text notifications for every voicemail. I'm not sure why I get so many?
Thanks for any help.
You can ignore that setting. All it's really telling you is that GVoice can't automatically change your voicemail settings without calling a special number. As for the texts, go to your GVoice page on a computer, Settings, Voicemail, and un-check the Voicemail Notification texts.

[Q] no getting text messages and asking for permision before answering phone calls

What steps will reproduce the problem?
1.instal new update 1.2t with new apps
2.set up gogle voice for voice mail
I update and flashed decks 1.2t i updated my ratios to the latest started using goggle voice as a voice mail default sign out google voice and then i start having issues not getting text messages and i am able to send them but i cant receive them also noticed an annoying call setting when recieving calls it asks to press 1 to recieve call or 2 to voicemail i tried wiping everything several times and reflashing already 5 times even went back to 1.0 i even try used vr superwipe and try other roms still issue idk what can i do i would highly appreciate your input
Which phone and version are you using?
htc evo 0003
1.2t
latest ratios
I noticed that i could log into goggle voice and get my text messages but i would rather not used it anymore and i cant figure out that answering system thanks guys i would highly apreciate your help
I had the same issue. Went you integrate Google Voice it will automatically intercept your sms, along with calls. If you use a computer and go to Google and sign into Voice you will be able to modify your settings there. That or download the Google Voice app, sign in and sign out. That allowed me to use the native sms app
I tried signing in and out of the app but still doesn't do it anytime someone calls me I slide screen to answer then voice setting ask to press the #1key to answer or#2 to voicemailthis setting is really annoying I can't get rid of it

[Q] Google voice (cannot return calls)

I use Google voice as my voice mail. After changing to cm7 I cannot return calls that come in through Google Voice. Example: Someone calls and leaves a voice mail. I listen to the voice mail then attempt to call them back. When I select menu and call, the phone attempts to dial but never starts to ring. After 30-60 seconds I here busy signals. I can manually type the number into the dialer but this is not ideal. Any idea as to why I cannot press the call button in google voice to call back numbers who left a voice mail message?
Thank you!
Do you get a +1 in front of the number? I had that problem before too and eventually came to an error message. I wish I could recall how I fixed it, but double check that to make sure you're not dialing too much.
The main reason I don't use Google Voice is because it requires a 3G signal in order to place or receive a call, that might be your problem- not sure. Never heard of a Google Voice issue specific to CM7, I think the problem may be in another area- but I'm not sure.

Visual voicemail not working: voicemail text?

Hi this just started happening recently. I don't know what's going on because I didn't flash a new rom or anything. I'm running Warm 2point2 version 5 from January.
Anyway, my visual voicemail was working a few days ago. however, now I keep getting text messages saying
//ANDROID: 2123314140 has sent you a Sprint Voice Message. Call 408-970-0000 to listen. MMSN, 165690d00, 2086, V69zLlbixvi//CM
Has this happened to anyone else and why?? Thanks for any help.
That sounds like Google Voice. Have you used that? You'll need to go to Google's website on a computer, sign in, go to "Voice" and go to settings.
Hm I've used Google Voice before and had issues and I brought it into Sprint and they fixed it for me. I thought I was rid of Google Voice already! Hmm so what do you do in settings? All it gives me is billing and account, to change it to english or the time zone =/. How do I rid myself of Google Voice once and for all???
I had this happen too out of the blue. It's not google voice. It is either Handcent SMS or Go SMS Pro. I have Go SMS and what I did to solve it was uncheck the box in Settings>receive Settings> Disable other message notification. That solved it for me.
All sprint probably did was uninstall the app. Trust me, I've made the comment of Google voice taking over your phone like Cyberdyne before lol.
Anyways, go to Google and log in. Go to "voice." Go to settings, manage phones, or numbers, or something line that. You have to uncheck your phone number to finally break the link. If you can't find it I'm sure somebody can explain it a little clearer lol.
It wouldn't hurt to check your settings in handcent, if use it. However, if you have not actually fonder to Google's website on the computer, and unlinked your phone number, then you have not really really escaped yet.
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]m.sprint.com
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Thanks for all the responses!! AliLaPointe was right; it was my GO SMS -_______-. I just had to disable the "disable other text notifiications" to get my voicemail working again. Does that mean you'll have to just live with multiple text messages to get your visual voicemail?
And voicemail guy thanks for the advice. Is it true you can send a voicemail as opposed to leaving one (i.e. you compose a message and record it and then send it to them? How does that work? is it like email but in voice format?"
ok, this has been driving me nuts. It is my Handcent SMS, that is messing up visual voicemail. I dont know how why or when they put a part of this program in to cause this text message notifications to come instead of my VVM, but I HATE IT! Uninstalled Handcent and all works like it is supposed to.
Any ideas of how to get handcent to work as it did just a week ago? I did not get an update that I know of.
Also if you hit #2 when you dial that weird number ending in all 0000s, it will say that you will receive all voicemails to the phone. I dont know if that works or not as I am not going to install Handcent again.
voicemailguy said:
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Click to expand...
Click to collapse
Thank you voicemailguy....you've saved me. When I called sprint about this exact issue. The only hope they had for me was to do a hard reset...I don't think so. I truly think for my case I had a little of both issues my Go SMS pro was enabled and vvm wsa not activated. Thanks again for alleviating my frustrations.

Google Voice with Sprint Integration without Texts through Gvoice

So you want Google Voice on your Evo but you don't want your texts to come through Google Voice. Well here is what you need to do to get this to work.
1,) Download Google Voice from the Android Market
2.) Open Google Voice and go ahead and set everything up the way you want. Sprint integration will be automatic there is no stopping this. Let it ride through but it will delete all your Sprint Voicemails so make sure you have nothing important.
3.) So now all your texts are coming through Google Voice and you are sitting there frantic. Well here is what you do to allow just voicemails to be handled.
4.) Go into you google voice account on your computer. You can get to the website through Google by searching Google Voice. You login is the same as your Gmail
5.) Go up in to the top right corner and click on the thing that looks like a gear and go to Voice Settings.
6.) You will see a page with your google voice number and your mobile number and then you have two options.
7.) You will see a link down by the edit and delete buttons and it should say activate Google voicemail on your phone. Click this and it should bring a screen up saying call a number which should be *28+your google voice number. You want to go into you call pad and call this number. This enables call forwarding to the voicemail if you hang up or don't answer a call. If successful you will hear two beeps and then it will hang up. You will now recieve your voicemails through Google Voice .
8.) Now to get rid of that pesky texting.
9)You will see a link next to the Sprint logo that says Disable Google Voice on your Sprint phone.
10.) You need to click this link but sometimes Google won't let you do it for around 15 min. Just be patient and check it again in about 15 min and click it.
11.) It will now say Enable Google Voice on your sprint phone. You should be good now and you will only receive voicemail's through Google Voice and your texts will resume through you MMS app.
12.) If you are rooted you can go ahead and delete the Sprint VVM app now.
There is my tutorial. I know there has been a good amount of debate on this topic and people getting pissed at google which I was too. They should have the option right below you number:
Receive Texts
Receive Voicemails
but of course they don't. Anyways enjoy stock texting and Google Voice voicemail.
Great post with clear directions!! I'll give it a try
How do you revert back if there are problems??
evophonehome said:
Great post with clear directions!! I'll give it a try
How do you revert back if there are problems??
Click to expand...
Click to collapse
You simply go down to deactivate Google voicemail on this phone and it will give you a number *38 to call. Once you call that it will beep twice and you can go back to using SprintVVM.

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