[Q] Problems after upgrading to Gingerbread - Desire HD Q&A, Help & Troubleshooting

Hey guys
I am really desperate and would do whatever it takes to sort out those issues or at least some of them!
My DHD was 2.2 and then the upgrade for 2.3 was available, the official one, so I downloaded it and upgraded my phone. It's not rooted, nor do I know what that is. Yes, I'm really that clueless when it comes to android devices. So anyway, after the upgrade, I encountered a problem where the phone cannot differentiate between two similar numbers and would receive phone calls and messages from both contacts as if they were from one person. The phone keeps asking me if I want to link the two numbers and I always say no, yet this didn't solve it. I tried deleting them and saving them again, but no luck! so I asked around and someone suggested that I format the device and and delete the names and save them again.
I did that and it just caused me more problems!! -_- The battery does not last longer than 9 hours with regular use and 12 hours with no use at all (when I'm sleeping), before the format it lasted for more than 21 hours with regular use and more than an entire day when I'm not using it that much. another problem is that now, the wifi signal is much worse than it used to be! You will ask, are there any applications running in the background? no there aren't! I changed the settings to the way it used to be before formatting the device.
Guys, if anyone can help me, it's going to be you!! Please help me This is really driving me crazy!!
and one last thing, I have a lot of numbers that are exactly the same except for one digit difference! more than 10 and those numbers are for people that I contact a lot, so you can see how this is such a pain in the butt!
I would really appreciate it if someone would give me a suggestion or a solution!! Thank you so much in advance!!

Related

totally new to smartphones...

hello everyone!
i am totally new to all this, just got my first smartphone (an "old" tmobile mdaIII). i palyed around with it a bit now, its really great! unfortuneatly i am running into several problems, eg. cannot connect to my wlan.
the thing is, i am a total noob with all this smartphones/handheld/pocketpc technics... so i figure, i will have to work my way thru. if you could help me a little, i would really be glad!
first of all, i would like to know if that phone could still have stored some kind of data on it? the battery was out for almost a year now, but maybe there are some files somewhere? how can i restore my phone to a totaly fresh status? is the hardwarereset the way to go?
of course i would like to update the software and stuff, i think the mda is still running windows 2003 and its rom is version GER 1.06 or something... (??)
do i have to get an USB2MDA cable for flashing roms and updating?
or can i do this via bluetooth or wifi?
if you have any other advice for a noob like me, i will gladly take it!
please dont be mad, if i have missed info on all this in the forums... i raed thru a lot now, but it is just getting darker and darker.....
any help is very much appriciated!
thx in advance!
krztf
HArd reset to restore your phone to fresh status.

PLEASE, for the love of God... stop tormenting me WM!

Why does this phone have to be soft reset so often...
Why does it eventually lag and hang up all the time randomly? I tried so many different roms and they just all result to the same problems after a few weeks use.
Is there no way to make this phone reliable???
I am ranting because I missed my job opportunity with a really big company because my phone froze when they called me and didn't receive my voicemails till days later for what ever reason....
This was the one and only time I really didn't want my phone to hang up, and it had to happen when the company CEO decided to call me back, but since my phone was stupid I wasn't able to respond to the offer in time (2 days later)...
Please... I'm tired of these Windows Mobile Problems...
Dang, that was a bad break. srry that happened to You. dayuum..i know u was pissed. so did it freeze up on u with the stock rom or some custom one u flashed to it? i never had my stock rom freeze up on me. Only when i was constantly trying new apps and downloads or drivers, it tried to act funny. Id reapply for that position and if u get to the point of call back again, take it and try to explain what happened the first time. All isnt lost, just keep your head up and keep trying.
demandarin said:
i never had my stock rom freeze up on me. Only when i was constantly trying new apps and downloads or drivers, it tried to act funny.
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Click to collapse
Me too. Anyway, wish you luck if you decide to call back CEO and explain whats happened.
SlimJ87D you got pm
Sue Microsoft for selling you software that's not fit for purpose. It could turn into a class action because I'd say that statement could well be true about lots of software they sell.
Having used the TP2 for half a year, I have had none of the problems you mention.
mhurg said:
Having used the TP2 for half a year, I have had none of the problems you mention.
Click to expand...
Click to collapse
I have been using WM for almost 4 years and everything SlimJ87D mentions makes total sense to me
i've been using WM since 2003 (7years exactly this august) and i cant remember the last time my device has hung up on me where calls/msgs didn't come in.
Also i'm what you'd call a power user, multiple apps open at the same time and doing 3 things at once.
The majority of lock-ups are from low ram. So just make sure you ram is always good, doing a system cache/temp file clean every now and then (i use dinarsoft's memmaid) and you should be good.
Also sometimes a buggy software will cause the device to freeze, up to you to figure out which one it is if you suspect one.
Best of luck and sucks about that job.
About 2 years ago my exchange server went down without me knowing and wasn't getting emails, when they finally did come through the next morning, i had received an important email concerning a contract deal, called the person back and they had gone with a competitor because i didn't reply soon enough. Lost some money on that and still pissed about it but technology does that to us every now and then.
dik23 said:
I have been using WM for almost 4 years and everything SlimJ87D mentions makes total sense to me
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Click to collapse
A lot depends on the phone model and how well you tweak it. I've not had any trouble once the phone was operating correctly. This is one thing that is both a drawback and an advantage of WM - it is flexible, and rewards anyone who takes the time to get to know the OS and the particular phone model.
If you really want "out of the box" experience with any tweaking, I'd go for a different OS.
SlimJ87D said:
...all the time randomly?
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Click to collapse
lol... .
SlimJ87D said:
Why does this phone have to be soft reset so often...
Why does it eventually lag and hang up all the time randomly? I tried so many different roms and they just all result to the same problems after a few weeks use.
Is there no way to make this phone reliable???
I am ranting because I missed my job opportunity with a really big company because my phone froze when they called me and didn't receive my voicemails till days later for what ever reason....
This was the one and only time I really didn't want my phone to hang up, and it had to happen when the company CEO decided to call me back, but since my phone was stupid I wasn't able to respond to the offer in time (2 days later)...
Please... I'm tired of these Windows Mobile Problems...
Click to expand...
Click to collapse
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
I bet I could make an iPhone fail
MooGoo said:
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
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Click to collapse
Totally agree with moogoo here. The voicemail issue isn't really a hardware issue as much as it is YOU not checking your voicemail or them having issues with there voicemail. Not calling the CEO back right away AFTER you reset your phone... I just couldnt imagine the phone freezing on me and not reseting it and calling the person back right away.
You havn't said whether you are running a stock rom or a custom rom on your phone. If it's stock and you are having these issues I would probably go to where you bought the phone and just have them give you a new one as I've never heard of people having that many issues with their phone. If its a custom rom, the only time I hear of people having the issues you are having is because after flashing their phone they didnt do a hard reset after the initial boot up to make sure everything installs properly. 9 times out of 10 if your phone freezes as much as it does you probably just need to do a hard reset.
Now, the comment about it locking up and what not... if it does it every few days, well guess what. It's a freaking computer! I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should. I usually turn those off every night or when I'm not using them. Now we cant just go ahead and turn our phones off at night that doesnt make sense BUT you can at least do a soft reset every now and again and it should speed things up. I know myself I do this at least every 2 days. Again... if it's being as glitchy as it is odds are you just need a hard reset. Try running one of NRG's roms as they seem to be the best out there, at least from the ones I've tried.
So moral of your story.... you need to hard reset your phone once if not twice after you install a new rom..... you need to check your voicemail even when it doesnt show you have missed calls.... you need to call people back immediatly after your phone crashes... dont just put the phone down and hope that it starts working again. They have the reset button on their for a reason!
Edited below
MooGoo said:
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
Click to expand...
Click to collapse
Aaron McCarthy said:
Totally agree with moogoo here. The voicemail issue isn't really a hardware issue as much as it is YOU not checking your voicemail or them having issues with there voicemail. Not calling the CEO back right away AFTER you reset your phone... I just couldnt imagine the phone freezing on me and not reseting it and calling the person back right away.
You havn't said whether you are running a stock rom or a custom rom on your phone. If it's stock and you are having these issues I would probably go to where you bought the phone and just have them give you a new one as I've never heard of people having that many issues with their phone. If its a custom rom, the only time I hear of people having the issues you are having is because after flashing their phone they didnt do a hard reset after the initial boot up to make sure everything installs properly. 9 times out of 10 if your phone freezes as much as it does you probably just need to do a hard reset.
Now, the comment about it locking up and what not... if it does it every few days, well guess what. It's a freaking computer! I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should. I usually turn those off every night or when I'm not using them. Now we cant just go ahead and turn our phones off at night that doesnt make sense BUT you can at least do a soft reset every now and again and it should speed things up. I know myself I do this at least every 2 days. Again... if it's being as glitchy as it is odds are you just need a hard reset. Try running one of NRG's roms as they seem to be the best out there, at least from the ones I've tried.
So moral of your story.... you need to hard reset your phone once if not twice after you install a new rom..... you need to check your voicemail even when it doesnt show you have missed calls.... you need to call people back immediatly after your phone crashes... dont just put the phone down and hope that it starts working again. They have the reset button on their for a reason!
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Click to collapse
Hey guys, sorry for the late response.
Well this is what happen. The CEO called me to talk to me about the job but at this very time my phone was frozen and hiccuping without my knowledge. When it does this it just rejects all my calls, but for some reason I never got the missed call or anything. It didn't even show up on screen. My phone randomly hiccups and when it does this everything is ignored, I won't get a missed call, it's like my phone is off. I didn't even get a voice mail message. When I checked my voicemail because one of my friends left me one after I ignored his call it finally gave me a message and it said I had 2 missed voicemails. I thought it was strange that he left 2 voice mails even though I only had his only miss call.. and then I realized he didn't leave 2 voice mails. I heard the voice of the CEO, he said for me to try and call him back. I checked the receipt and it was 2 days late! I called back right away.
I left him a voice mail back, but he left on a business trip and had to select someone else... which happen to be my classmate
And yes, it hiccups all the time. A large part of it is due to the amount of text I receive but not all the time. Under my GFs name we have about 1000s of text saved up and it causes the phone to lag sometimes.
Other lags and hiccups happen randomly when I'm trying to do simple things.
I know you guys are probably angry because I'm talking smack about our phones but please, I really wasn't expecting these kinds of problems with my phones. I'm not some kind of iPhone user disguised to troll.
Some of you guys don't' get the problem, yes you guys are lucky. Maybe have different models. But some of us here do.
Don't be quick to judge me so harshly. I'm only a guy here trying to set a realistic complaint because Windows Mobile should release updates more often, we deserve it, and you guys know we deserve it. By not complaining and pretending these problems don't exist gives Windows a right to not want to optimize their OS.
Thanks Lennzy for PMing me possible solutions to fixing my phone and not trying to give me some kind of life advice where you don't even know what happen.
The way the market is going right now, I just don't want to go through this again... it's such a bad experience... maybe it's fate, maybe I wasn't meant for the job and some other better company will call me. But for the time being I need to fix this phone or get a basic phone to just receive and give calls.
You got two new pm's
It's still prudent to check your voicemail at least once a day regardless of phone notifications. One good failsafe, if you can manage it, is to set things up so you automatically receive emails informing you of new voicemail (this is setup for me through Exchange at work, but I'm sure there are other ways).
As previously mentioned, the problems you are having are far from normal. I'm running a cooked ROM with all kinds of incredible hacks and tweaks, so much so that I'd expect the thing to break more often, but it is just as stable and usable as ever.
Not trying to give you life lessons, just pointing out one that you surely already learned.
Slim, are you in the US? If so, at least a temporary solution might be to use Google voice...it'll take over your voicemail functions, and can notify you via e-mail whenever you get a VM, and it'll even send you a transcript and a downloadable audio file of the message
Aaron McCarthy said:
I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should
Click to expand...
Click to collapse
Try Linux - my home server's been up for 3 months without issue and my misses laptop's often on for weeks
Honestly ever since XP I've had no problem leaving my Windows box running for long periods of time.
Most often the only reason it needs to be reset is because of some update.
Linux is not infallible in this matter. While the core OS is extremely stable, very often the window manager, especially Gnome and KDE can be very buggy and prone to crashing.
Of course it is easy enough to drop out of Xwindows and restart it without restarting the entire OS.

[Q] I'm on my last nerve with this TP2! help!!

Hey guys, i haven't ever really posted on here other than when i first got my TP2 months ago. Since then i have had 9 replacements for various things, all of which have been hardware related. Things like constant freeze-ups, always telling me i have un-read messages when i don't...anywhere. and some others but those two are the main ones. So i am asking you guys what do i need to do to stop myself from body slamming this phone across my living room? Every single phone i get has the un-read message problem. And after about a month of use they all constantly freeze. I can't stand having to do literally 8+ battery pulls a day because the phone doesn't want to work anymore.
Any ideas? What ROM are you guys all running and what seems to be the most stable? I have never upgraded a ROM before so i have no idea what i am doing there as i have always been a MAC user. However, i do have access to a PC. Any help would be appreciated.
EDIT: Another thing it does is when i get a call or text the phone will vibrate non stop until i turn it off and restart it. This also happens 2-3 time daily.
irishguy0224 said:
Hey guys, i haven't ever really posted on here other than when i first got my TP2 months ago. Since then i have had 9 replacements for various things, all of which have been hardware related. Things like constant freeze-ups, always telling me i have un-read messages when i don't...anywhere. and some others but those two are the main ones. So i am asking you guys what do i need to do to stop myself from body slamming this phone across my living room? Every single phone i get has the un-read message problem. And after about a month of use they all constantly freeze. I can't stand having to do literally 8+ battery pulls a day because the phone doesn't want to work anymore.
Any ideas? What ROM are you guys all running and what seems to be the most stable? I have never upgraded a ROM before so i have no idea what i am doing there as i have always been a MAC user. However, i do have access to a PC. Any help would be appreciated.
EDIT: Another thing it does is when i get a call or text the phone will vibrate non stop until i turn it off and restart it. This also happens 2-3 time daily.
Click to expand...
Click to collapse
What version of TP2 -- e.g, T-Mo USA, Verizon, World-Wide/Euro -- do you have?
irishguy0224 said:
Hey guys, i haven't ever really posted on here other than when i first got my TP2 months ago. Since then i have had 9 replacements for various things, all of which have been hardware related. Things like constant freeze-ups, always telling me i have un-read messages when i don't...anywhere. and some others but those two are the main ones. So i am asking you guys what do i need to do to stop myself from body slamming this phone across my living room? Every single phone i get has the un-read message problem. And after about a month of use they all constantly freeze. I can't stand having to do literally 8+ battery pulls a day because the phone doesn't want to work anymore.
Any ideas? What ROM are you guys all running and what seems to be the most stable? I have never upgraded a ROM before so i have no idea what i am doing there as i have always been a MAC user. However, i do have access to a PC. Any help would be appreciated.
EDIT: Another thing it does is when i get a call or text the phone will vibrate non stop until i turn it off and restart it. This also happens 2-3 time daily.
Click to expand...
Click to collapse
The things that you mention are not hardware problems but software. So they can be solved by flashing a new rom. I suggest you read the how to flash for noobs thread.
Try a valkyre rom and read the last pages of that thread to see if there are issues etc
A new ROM may very well help sort out your problems, but the excessive problems you have been having make one wonder if there is not some other issue. So before you go to flashing a new rom, it might be a good idea to do some troubleshooting first to try and narrow down the problem.
First, a few questions:
1)What UI are you using? (i.e., Touchflow 3d, Sense, SPB Mobile Shell, Titanium, Classic today?)
2) What programs are you installing?
3) Are you doing any registry edits? Or using custom programs that do registry edits for you? (Things like configuration tools that you installed)
While answering the questions may shed some light on why you are having problems, here is the first thing I would try that could help narrow down the issue:
1) Dissable any custom UIs (start -> settings -> today -> items tab -> select Windows default -> hit OK) then soft reset your phone. Use it for a day and see if any of the problems go away, then report back.
I've got some other ideas, but will hold out on those until looking at your responses to the others above... good luck.
Hey guys and thanks for the replies. I am on a Verizon TP2. Running the stock HTC Sense ROM that came on my last replacement. I do not have anything custom running on the phone and only have 2 apps on the phone itself (facebook and personal assistant). I have given up putting them on there since i have been replacing the phone so often. Problems are still happening.
Thoughts?
Have you tried yet dissabling sense and running for a day to see if there are any improvements? If that doesn't work, I would move on to a hard reset, then disable Sense, and see if it is better. If it was, I would re-enable sense and dissable the email and sms tabs and see....
Meanwhile, I would also be reading the newbie guide to flashing new roms... as it is really odd to be seeing these sorts of problems with nothing installed on the phone.
I am correct that you haven't installed the facebook and personal assistant programs since your last hard reset? I only ask because the product description for the personal assistant looks like it is somewhat invasive into your phone (i.e., it can track minute use and such) and could possibly be the culprit for some or even most of your issues...
irishguy0224 said:
Hey guys and thanks for the replies. I am on a Verizon TP2. Running the stock HTC Sense ROM that came on my last replacement. I do not have anything custom running on the phone and only have 2 apps on the phone itself (facebook and personal assistant). I have given up putting them on there since i have been replacing the phone so often. Problems are still happening.
Thoughts?
Click to expand...
Click to collapse
ur previous statement says your a mac guy. what a re you doing with a windows phone? thats just a recipe for disaster.....
try flashing to an NRG rom. I personally have been using cookie energy for months and never had any problems. this may be a lil too complicated for a "mac" user tho.

[Q] Rebooting on NO network-Logcat

Guys, I am having this problem of random rebooting. I first thought it was random but then noticed that whatever ROM I use, this reboot happens when network signal is lost.
Now i read every thread and discussion google could give me on this problem but cant seem to figure out how this happens. I wanted to substantiate my find, hence ran logcat for few hours. Now i cant seem to understand what it means.
Can anyone please take a look at the attached text file or reason out how and why this happens. Is there a pattern I am missing?. All i notice is that my phone vibrates in my pocket after an hour when it is preparing the SD card after a reboot. Thats it
Thanks in advance.
Someone
Sent from my ME525 using XDA App
OK I found that defy is rebooting on no network and I was able to replicate the same situation. Is there any fix to this issue. Can anyone look into the code and tell me a tweak where the phone reboots because there is very less or no signal. It happens even if phone is kept in 2G/3G/Automatic.
Here is similar thread in motorola support forums
https://supportforums.motorola.com/thread/40973?start=0&tstart=5
Have noticed posts about this -- and in fact it's not restricted to Defy by any means, though overall not that common. Even the Nokia N8 forums occasionally mention the problem. The most successful cure seems to be swapping out the SIM. This does not appear to work for everyone, but generally people are so imprecise on forums it's really hard to know if they just pulled a SIM from another phone (so, being as old or even older than the one they were using), or used a new one. So, if you have not already, I would get a new SIM, "approved" by your carrier and try it. Otherwise I would return the phone.
Thanks mate. Yes I read a lot about sim being changed but no where did I see it being solved. I have spoken to motorola support and plan to send it next week. Anyway I will change the type of sim once to see if it makes a difference. I hate my phone being ripped open here because I have very less confidence in these authorised centres who deal with every damn phone.
Thanks again.

My defy is gone to meet his maker

Well, I thought I'd let you guys know, my defy went to the official motorola service, now, before someone starts posting "room full of people who cares" pics, I'll tell you what where it's symptoms and maybe you can tell me if any had any similar issues.
A little background:
I'm in Argentina, and I got my defy from "Personal" ( that's the carrier) which has a 2.2.1 rom ( if I'm not wrong )
I used it for a bit and it was working so well that I didn't feel the need to mess with it.
Then, I started missing some stuff and I decided to install CM7 (rc1, v2), to see how it performed.
All good, for a while, but then, the following started happening:
- 5~8 times out of ten, sms's wouldn't go out ( and I had to re-send them until they did )
- I got delays on getting messages, and on other people receiving them.
- Sometimes I wouldn't get to answer a call, just got a "missed call notification SMS"
- Sometimes calls would drop when answering them
- FM radio started being CRAP, and getting either stuck on, or wouldn't turn on after being interrupted by other notifications.
- frecuent freezing .
I guessed it was CM7, so, deceided to get back to stock, and maybe rooting, just for kicks.
I went back to stock, but the problems kept happening.
And that's why I sent it to service.
Anyone got any similar issues?
I wounder if you had forgot ‘full wipe’?
This sounds like an intermittent connection somewhere in the phone hardware.
davenaughty said:
I wounder if you had forgot ‘full wipe’?
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Click to collapse
lol, of course I did wipe, I didn't got into GREAT detail of everything i did because it would be WAY to boring, but, I did tried a lot of stuff before sending it back.
I kind of know my way around android, but I don't blame you for asking, I've seen a lot of uninformed posts around here ( nothing wrong with that, not everyone has time, the patience, or the interest to spend HOURS figuring stuff out, and learning about android )
juried said:
This sounds like an intermittent connection somewhere in the phone hardware.
Click to expand...
Click to collapse
Yup, I also thought it could be either a SEVERE overage problem ( like a signal black hole in my apartment) , or a defective sim card , but I'm using my old HTC G1 for now, and it's working great, so, both of those are out.
Maybe ,your phone’s baceband does not fit for the sevice,download some app to change the baseband.
Many peope have the same problem reflected by forum in my conutry as far as i know. Most of them solve the problem by changing baceband.
(My english is so bad...but I really want to help you.)
davenaughty said:
Maybe ,your phone’s baceband does not fit for the sevice,download some app to change the baseband.
Many peope have the same problem reflected by forum in my conutry as far as i know. Most of them solve the problem by changing baceband.
(My english is so bad...but I really want to help you.)
Click to expand...
Click to collapse
If the baseband was incorrect, it wouldn't get signal at all.
Plus, the phone was bought in argentina, so the argentina stock rom for the carrier HAS the right baseband, and I still got issues.
I have no other explanation for it than faulty hardware.
Thanks, though, I know you're trying to help ; )

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