Develop Bugs

HTC News Feed doesn't update automatically

Like the title says.
I've got background sync enabled, I've set the news feed to update every hour and I've got wi-fi enabled, but I get no updates unless I hit the refresh button.
Any idea what might be the problem here?

Mine dont either mate and it puts them in the wrong order

same problem here

Same here.

Same issue here.

Same here.

Same problem here with the addition that even after a manual update by clicking the bottom of the widget, the widget is still showing me the old reports and not the newly fetched ones... until I click on top to go further into a more expanded view.
Another query to this I've been researching is if there is any way to set the number of days to keep the old reports showing?
It becomes a mess very quickly like this.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

i have the same issue, is there anybody with a solutio?

it must be issue with Sense's HTC News app...

Doesn't seem to be a fix for it, whereas the failure of scheduled updates in Friendstream can be fixed by re-entering the desired auto-update regime.
Annoying, but made me look for other options, found Newsroom which is awesome (although dedicated Google Reader users should probably look elsewhere until an update adds that funcationality).

Snsservice restarting?

I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App

drrayl said:
I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I gather you are referring to Facebook SNS? This started after Facebook made changes to their application and introduced their own sync process. Those changes did something that conflicts with Google's integration with Facebook.
Google and Facebook are going at it over the sync process within Android.
Source
There is another thread a few pages back in this sub forum that discusses possible work arounds. Nothing confirmed to resolve the constant prompts as of yet.

I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.

rando991 said:
I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.
Click to expand...
Click to collapse
I have the EXACT same problem, on EB13 Syndicate ROM.
One thing I know for sure is snsservice fetches email syncs at the selected intervals for the stock email app, because I haven't been getting any emails since the problem started. My girlfriend has the Samsung Fascinate (sister phone) and she has the EXACT same problem. Anyone else know?

I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.

rando991 said:
I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.
Click to expand...
Click to collapse
That's more of a workaround, rather than a fix.

so does this drain the battery? I had it happen last night on bonsai

robl45 said:
so does this drain the battery? I had it happen last night on bonsai
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Click to collapse
I don't know, for sure it doesn't help it. It would be nice if somebody shed some light on this bug.

My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.

xxmastermindxx said:
My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.
Click to expand...
Click to collapse
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.

burgerpimp07 said:
That's more of a workaround, rather than a fix.
Click to expand...
Click to collapse
Excuse me...you are right, it's a workaround, like the airplane toggle and the upside down compass calibrate, but hey I hope folks can use it until it does get fixed, which, I think people with the issue would appreciate knowing.

kycz777 said:
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.
Click to expand...
Click to collapse
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App

xxmastermindxx said:
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I'm pretty sure you NEED those apks if you ARE using Facebook. You just need to put the Feeds and Updates Widget back on one of your unused screens.

No, if you're using the Facebook app that you download from the market, you don't need either of those apks.
Just tested notification functionality like I mentioned in my last post, and I am getting them all. Those apks are deleted on my phone.
You'd need to keep those apks if you want the Twitter and Facebook functionality that comes built in on a stock phone.
Sent from my SPH-D700 using XDA Premium App

Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.

Blankrubber said:
Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.
Click to expand...
Click to collapse
Just freeze them, thats what i did and no issues

davidrules7778 said:
Just freeze them, thats what i did and no issues
Click to expand...
Click to collapse
I froze the sns and drm processes and haven't had problems. Seconded =).
Sent from my SPH-D700 using XDA App

[Q] Google Voice Notification Not Going Away

Howdy,
Before I upgraded to CyanogenMod 9.0, I would get a Google Voice message notification for a text message. I'd go into the web version of Google Voice, answer the text and then after a bit, the notification would go away on my phone.
Now switched to CM9 and the notification doesn't go away unless I answer the text on my phone or clear it out on the phone.
I've tried GummyNex and CM9 and they both do it.
Has anyone else seen this? I've done the thing where I've uninstalled GV, did the *73, deleted all the Verizon VMs and the reinstalled GV but it still does it.

Don't think its related to your ROM as I'm having the exact same issue on stock 4.0.4 and have always been on stock. Seems to have started a couple weeks ago....
Been pulling my hair out trying to figure out what's going on and was about to start a thread myself asking if anyone else had the issue. Thought I was just crazy at first, but I know for a fact this is not how the app acted before. I've tried changing all kinds of things for my browser use of voice.google.com, deleted/re-installed the app, and nothing works.
I'll be texting using just the browser for a bit and look at my phone and I'll have a notification for "25 Google Voice Messages" or whatever. They never clear. I notice that when opening the GV app to the thread I'm texting in, it hasn't synced in the background, and takes a few seconds for the messages I had sent to show up in the thread. It seems as though Google Voice isn't getting background sync anymore.

Aww man So it was just highly coincidental that it happened around the same time I switched over to a different rom.
It's surprisingly frustrating for such a little thing. I just use it so much that it forces me to check the phone and clear it manually to make sure I don't *actually* have a new message when I'm using both my phone and the web app.
Argh.
Yeah - nothing I've found has fixed the issue.

Seijin said:
Aww man So it was just highly coincidental that it happened around the same time I switched over to a different rom.
It's surprisingly frustrating for such a little thing. I just use it so much that it forces me to check the phone and clear it manually to make sure I don't *actually* have a new message when I'm using both my phone and the web app.
Click to expand...
Click to collapse
Yes I think it's actually a coincidence as I said I've been on stock and it all of a sudden stopped working as it was. This is just really weird because there's been no update to the app or anything.
It's extra frustrating because Google Voice is my primary #, so I'm doing about 99.9% of my texting with it, and really enjoy being able to use voice.google.com. Dealing with clearing GV notifications every time I pick my phone up is very lame.

I don't believe I'm experiencing this, gv on GSM nexus, stock 4.0.4 rooted. Straight talk tmo mvno
Sent from my Galaxy Nexus using Tapatalk 2

I don't currently have this with my yakju 4.0.4 OTA stock ROM, but I have seen it before on this phone and every other phone I've owned across stock & custom ROMs. Fairly confident it's a problem with the app itself

@crachel - are you on cdma or gsm?

crachel said:
Fairly confident it's a problem with the app itself
Click to expand...
Click to collapse
What could it be though? I've done everything short of a factory reset. Nothing about the app itself or the settings I used changed and it started happening out of nowhere.

Seijin said:
@crachel - are you on cdma or gsm?
Click to expand...
Click to collapse
GSM
martonikaj said:
What could it be though? I've done everything short of a factory reset. Nothing about the app itself or the settings I used changed and it started happening out of nowhere.
Click to expand...
Click to collapse
I don't know.. I agree though that the problem just comes and goes, which is odd. Just a couple weeks ago they weren't clearing for me, but right now it's working fine. I remember thinking that's it's ridiculous this happens on stock firmware

crachel said:
I don't know.. I agree though that the problem just comes and goes, which is odd. Just a couple weeks ago they weren't clearing for me, but right now it's working fine. I remember thinking that's it's ridiculous this happens on stock firmware
Click to expand...
Click to collapse
Even moreso ridiculous if this is a known issue and they haven't addressed it even with these several early 2012 updates to the GV app, which made it a lot better overall in UI and UX. I just don't see how it can come and go with no changes whatsoever to your settings.

Mine definitely does the same thing... I thought it used to clear them for me, but I wasn't sure, and figured I was just thinking of how Google Talk clears the messages.
Not a huge deal to me, but it would definitely be nice if they would fix this. Our best bet is to make a post on the help forums with a bunch of posts in it.

xur17 said:
Mine definitely does the same thing... I thought it used to clear them for me, but I wasn't sure, and figured I was just thinking of how Google Talk clears the messages.
Not a huge deal to me, but it would definitely be nice if they would fix this. Our best bet is to make a post on the help forums with a bunch of posts in it.
Click to expand...
Click to collapse
If I get some time I'll put up a bug report on Google Groups/Google Code.
Edit: Nevermind! Someone's on it already from February: https://code.google.com/p/android/i...on&colspec=ID Type Status Owner Summary Stars
I'd appreciate if you're having this issue to star and comment there (as well as here).

martonikaj said:
If I get some time I'll put up a bug report on Google Groups/Google Code.
Edit: Nevermind! Someone's on it already from February: https://code.google.com/p/android/i...on&colspec=ID Type Status Owner Summary Stars
I'd appreciate if you're having this issue to star and comment there (as well as here).
Click to expand...
Click to collapse
Thanks for the link!
If anyone has a chance, they should make a post in the Google Voice forums here (I'll try to do it later when I have a chance if no-one else gets to it): http://productforums.google.com/forum/#!categories/voice/using-google-voice-on-a-mobile-device. I heard that Google Engineers do monitor / read these sometimes, so if we all post in a thread there is a chance it will get read / fixed.
I really wish there was a better way to get stuff like this fixed.

Bit late to the party. Just wanted to chime in that in my experience I don't think I've ever seen the GV notification clear itself after checking the web interface on my computer.
I've been using android for a year now and have gone through 3 phones and the asus transformer tablet. My current phone is running a CM9 based rom, but still it doesn't clear these notifications.
Man, I'd love it if it did.
Note: I think that if you use the GV widget, you will see that the notification on the widget DOES clear after checking the web interface (or at least it did in GB because I just tested this on my current phone and widget doesn't clear it either). I suppose this means that GV is pushing the "read" status of an sms to our phones. The notification on the notification bar, however, still persists despite this.
EDIT: Given my last test on my current phone, it looks like the widget doesn't clear the notification like it used to on GB. It looks like it is, in fact, a syncing issue.

LeoBloom. said:
Bit late to the party. Just wanted to chime in that in my experience I don't think I've ever seen the GV notification clear itself after checking the web interface on my computer.
I've been using android for a year now and have gone through 3 phones and the asus transformer tablet. My current phone is running a CM9 based rom, but still it doesn't clear these notifications.
Man, I'd love it if it did.
Click to expand...
Click to collapse
I can confirm that it actually did used to clear when viewed on another device, and this is the intended action. It should work exactly like an IMAP e-mail account (say, the GMail app). If you view a message on the device or in a web browser, it is cleared as read on the other. Google Voice used to do the same, and stopped doing so randomly. It's completely a backend problem.

Really wish they would fix this. Still happening on JB. Very annoying for those of us who text from the web all day.

xdp said:
Really wish they would fix this. Still happening on JB. Very annoying for those of us who text from the web all day.
Click to expand...
Click to collapse
Still a problem, go over to the google group link posted above and star the issue to (hopefully) increase it's priority and visibility:
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=25301

[Q] YouTube app issue

I pre-load lots of videos on wifi while charging (or try to), but the youtube app signs me out automatically after I don't use it after whatever length of time, and I lose my pre-loads.. Never had this issue with phones in the past, anything I can do to stop it from logging me out?

Why use the app? Its always the first thing I uninstall when I get a new phone, install Flash and enjoy full Youtube on a browser.

Can you preload videos using the browser? Doubt it, thats one of the reasons I use it. I quite like it is another minus this signing out issue.

Yea I'm facing this problem too. I think it's due to multiple Google accounts? Coz I'm using 2 Google accounts and facing the problem.
Sent from my GT-N7105 using xda app-developers app

I thought that was the problem too, so I deleted one of the gmail accounts and the problems still there. I had 2 accounts with my last phone and never had this problem so don't really understand.

Yeah this is annoying me too, haven't been able to find a fix. I also have two Google accounts, and deleting one doesn't change anything.
In fact, all new YouTube apps annoy me, the one for ios is the worst piece of crud they've ever come up with. "We estimate that you would rather watch a screen composed of 6 moving pixels rather than waiting a little bit to buffer because of our stupid server priority system, and you cannot choose what you prefer". Thanks Google and apple, together you become the ultimate troll.
Sorry for the off topic
Sent from my GT-N7100 using Tapatalk 2

googlemyahoo said:
I pre-load lots of videos on wifi while charging (or try to), but the youtube app signs me out automatically after I don't use it after whatever length of time, and I lose my pre-loads.. Never had this issue with phones in the past, anything I can do to stop it from logging me out?
Click to expand...
Click to collapse
I am also facing similar issue and a few more. Play Store isn't updating or downloading apps. Contacts are not getting synced. Please check if you have these issues too.

Would tube mate not work well for your requirements?

I too am having the issue. Gets very annoying. I noticed it when I got the note 2. I have tried all that I can think of, to no avail.

I've read a bunch of different explanations for it, from Google+ integration causing the issue to gapps being the cause.
I don't know what the issue is but I've been having it since the latest YouTube update, so I'd imagine it's something to do with the app itself.

D3_ said:
I've read a bunch of different explanations for it, from Google+ integration causing the issue to gapps being the cause.
I don't know what the issue is but I've been having it since the latest YouTube update, so I'd imagine it's something to do with the app itself.
Click to expand...
Click to collapse
I have the occasional gapps force close, does anyone else?
Sorry for being lazy, but can gapps be flashed separately on any samsung based rom?
Sent from my GT-N7100 using Tapatalk 2

Although it doesnt help me any, its good to know I'm not alone with this problem... All I've figured out to stay signed in is to not close the app when I close all the others by swiping them. If you don't close it, it should leave you signed in.
I'm not having any issues with play store, everything else seems perfectly fine.

Phone app crashing when trying to view call details

I'm not sure if this is a Oreo issue or not, as soon as I got the phone I updated it to Oreo and wiped it. When I go into my call log and try to view the details of a call, the app crashes non stop no matter what I do. I can go into either Contacts app and look at a contact and get call details there just fine. Anyone have any ideas? I went to the phone app and cleared the app cache and data but its still doing it.
Also, anyone know why Razer duplicated what seems like random apps? Calculator, Contacts?

Can anyone looking at this at least try it and report back? I use call details a ton for keeping track of call time and right now its a huge pain in the butt.

I am reporting in. I have come across this bug. Honestly we should report it on the Razer insider forum....

Alright I'll get on there and report it too.

Yeah, same thing is happening to me as well.

They are wanting me to upload a bug report which I'll be doing sometime later today. The thing that really sucks, the phone app doesn't appear to be listed on the play store so they will have to issue a system OTA, which I'm assuming is going to take longer.

I also just noticed, voicemail notification cause the dialer app to crash. I have 4 voicemails I was not notified about.

I'm almost positive that I've gotten voicemail notices just fine.. but I'll test this later today to see.

Anyone get a fix or update on this?

gatorgal88 said:
Anyone get a fix or update on this?
Click to expand...
Click to collapse
Are you still experiencing this on O MR1?

All of these issues are fixed according to some users on XDA or the Razer forum. I wouldn't know cause I sent mine back. Hopefully the 2nd one is a little less of a mess.

lonetormenter said:
Are you still experiencing this on O MR1?
Click to expand...
Click to collapse
My phone is not experiencing a problem. My sister, however, started having the problem after upgrading to Oreo and she is up to date and still has the issue.
Very bizarre.
We have cleared cache and data and no change. She is currently using a 3rd party dialer in the mean time.

gatorgal88 said:
My phone is not experiencing a problem. My sister, however, started having the problem after upgrading to Oreo and she is up to date and still has the issue.
Very bizarre.
We have cleared cache and data and no change. She is currently using a 3rd party dialer in the mean time.
Click to expand...
Click to collapse
Problem solved. She factory reset her phone and all is good!

Oops. Didn't see all the other replies before replying. Couldn't delete post so had to edit.

I have not experienced this bug, I'm on latest firmware O MR1