[Q] First time rooting Evo. Now it has error 16 ?? - EVO 4G Q&A, Help & Troubleshooting

Hi all I am from the epic forums but I recently rooted an Evo for a friend so he could install wireless tether on it. I used the Autoroot 2.5 method and everything went perfect. I tested wireless tether and it worked fine so thinking I did a good job I gave it back to him that night.
Except there's a problem, since the phone is rooted I am not able to make and recieve ANY phone calls. If you call the Evo your phone will ring once and hang up. If I make a call on the rooted Evo, it rings a few times then says due to Error 16, you are not able to make or recieve any phone calls. Then it promptly transfers you straight to a Sprint Tech rep. I asked the rep for more information on what error 16 is and he said it due to "software updates" that makes the phone not be recognized by sprints network, and it something only THEY can fix. I hung up.
Anyway what I'm thinking is, the whole root went fine, except when the AutoRoot script installed the Sprint Lovers rom and Radio updates. (Why on earth does it do that?) I'm thinking that's what caused the error 16. Has anyone ever even heard of error 16 (and by searching and googling the answer is no), do you have anyway to remedy, or what is the simplest way to go back to stock and RE-ROOT an evo WITHOUT custom rom and custom radio?
Thanks!!

1. http://unrevoked.com/rootwiki/doku.php/public/forever ; Scroll down to the FAQs, then download the unrevoked s-on zip. This places the security back on your phone, because rooting makes it s-off, and if s-on, quickest way to tell your phone was rooted.
2. Flash that file from recovery, then boot back into the bootloader [vol+down while turning phone on] and verify until its s-on.
3. http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip ; rename that file to PC36IMG, place on the root of your sdcard [not in a folder] then flash it in the bootloader. When the scan that normally does nothing, it'll detect that file. Apply the update then reboot. That's a stock 3.70 firmware file, it'll take you back to stock, unrooted, s-on.
DO NOT TAKE THE OTA UPDAT AFTER UNROOTING. You should be on 2.2, then re-root.
Quick and easy > use unrevoked, download windows drivers, go.

Ahh thanks for replying but 1 issue...
Before you replied, I restored the Evo to stock with "RUU_SuperSonic_S_Sprint_WWE_3.70.651.1_Radio_2.15.00.11.19_NV_1.90_release_161482_signed.exe". So now I am on a stock system with no recovery, but I still have S-OFF and no recovery to flash the S-ON tool (I'm assuming that's what the phone with the red exclamation point means).
How do I get the S-ON without a custom recovery and when Unrevoked3 won't give me root again?
Thanks so much!!
EDIT: Ok so I flashed Amon_RA back on by renaming it to PC36IMG and running that through hboot. I also flashed S-ON so that's all good... I'm gonna try running that file to go back to stock and seeing if error 16 has gone away. Will update!

Ok so regretfully even AFTER I turned S-ON, flashed back to stock, NO ROOT, the phone stills gives error 16 when dialing it. And only the sprint rep can fix that. Unfortunately they want to speak to the account holder, and he doesn't speak english. Why oh whyyy... measly thanks your way.

I'm sorry that it didn't work, hopefully you can translate between him and the account holder?

I'm getting the same error 16. It has nothing to do with root or ROM. Everything worked last night. Didn't change a thing and today I have no calls and can't send text. I can revive and email just fine. I'm typing this from the phone on 3g. Ill update when I get it figured out.

Have him do a profile and PRI update, sometimes that's needed when flashing between ROMs. If that doesn't do anything then it's most likely something on Sprint's end.

Related

[Q] Incredible Froyo Issue - updated from rooted device

I have an HTC Incredible that i ran the first unrevoked2 update to get root on my device, then unrevoked3 to get s-off. I then was pushed the 2.2 OTA update, which when done through the phone fail. So, like an idiot of course, I ran the update.zip from clockworkmod and now my device is acting all strange (practically bricked).
After the update, the 'droid' eye loads, then goes to a white HTC page where a small dialogue box goes from 0 to 95% then reboots, repeatedly, until I interrupt this via a battery pull. I then get into my phone, but the camera, sdcard, wifi, etc are not recognized. Eventually I get a force close prompt for 'system' which I can wait or force close, either choice, my device will reboot at max 5 minutes.
I have the following showing at HBOOT
Incredible XC Ship S-ON (i ran the s-on update now)
HBOOT-0.77.0000
...
RADIO-2.15.00.07.28
I'd like to get my phone either running Froyo, or back to the stock ROM, and am in need of help. I've ran several PB31IMG.zip files located through numerous guides and dozens of searches to try and get back to stock, but I either get 'update failed' because of some kind of version check, or the update doesn't work (maybe now because I'm s-on?).
I'm in sad need of help, I found another thread where someone else was in my similar situation on another forum but its old, no one is responding, and the update worked for them and not myself. I'd really appreciate it if someone would walk me through un-screwing my device if possible. Much appreciated.
alright well if i was you i would do this.
turn security back off (s-off)
grab the PB31IMG.zip for 2.2 froyo/ or if you want the ota again grab the 2.1
then it should work fine. but i also see the your hboot is not up to date for froyo so maybe find the PB31IMG.zip for 0.92 hboot. i dont have any idea about where it is located but i have the file for 2.2. but alas, i dont have a place to upload it soo yeeaaah. anyway that is what my first choice would be. choose to follow or not.
p.s. i know i say but alot haha
BTW yes, PB31IMG's wont work because you are s-on. and the ota probably did not work because you had clockworkmod recovery instead of stock recovery. thats all i got for ya. hope my terrible explanations help
Well, this might be more promising.
I did notice that my HBOOT was quite out of date, so amongst all of the files I've downloaded, I'm pretty sure the one that might have done it for me was the RUU update file. I of course re-ran the s-off update from unrevoked-forever, then started hacking away at the RUU update. I downloaded the RUU update from Google, ran it, copied the rom.zip file from the temporary files location, renamed it to PB31IMG.zip, copied it to the root, and then poof, noticed the HBOOT was updated (looks like this could have been the root problem).
Needless to say, i'm back to setting up my device (raw), hope that I can still get to root on my device; but at least I'm back to an operating phone!
OK
Looks like I'm at HBOOT-0.92.0000 with IncredibleC XC ship S-OFF still; RADIO-2.15.00.07.28.
Doesn't look like I have a recovery mode (clockworkmod).
I'm guessing if I'm going to root my device I'll need to re-install clockworkmod? Thanks for any future help.
so you still have the reboot thing, going on
Sent from my ADR6300 using XDA App
tjamscad said:
so you still have the reboot thing, going on
Click to expand...
Click to collapse
No, my device is unbricked (so to speak). Since updating using the full RUU it successfully re-flashed everything. Only problem I have to fix now is rooting my device again.
Well I guess I have my work cut out for me searching how to get my s-off phone rooted again. Anyone got a suggestion?
Sent from my ADR6300 using XDA App
if your phone is s-off then search around for a custom recovery in the pb31img format. flash in bootloader, reboot into recovery and flash the rooted rom of your choice.
So my fix was:
1. Ensure phone is already rooted and S-OFF
2. download RUU_Incredible_C_Froyo_VERIZON_WWE_3.21.605.1_Radio_2.15.00.07.28.exe
3. Run the RUU file
4. Go to my temporary files location, sort by date, and look for the rom.zip file
5. copy that file off someplace else and rename it PB31IMG.zip, cancel RUU Update program
6. Copy PB31IMG.zip to the root of the SD Card
7. Boot my device holding volume down (HBOOT)
8. Allow the update to proceed (will reboot phone almost immediately to update HBOOT from 0.77 to 0.92)
9. Once update was completed, phone reboots final time after prompt
10. Setup phone again (RUU Update is a clean flash)
Still looking out for better instructions on how to re-root my device other than a manual one, but if I must then I must =) Was hoping that I could use unrevoked3, but the last push didn't work out.
you have to do it manually cause unrevoked doest work on newest ota
I can help you reroot if you need it. Im glad you have everythig else worked out though. Congratulations!
sent from Ioslver
ok well basically load this in bootloader and you are rerooted.
the download link for the file is here:
http://www.mediafire.com/?oj6aqi1ceqpm58g
patalo said:
ok well basically load this in bootloader and you are rerooted.
the download link for the file is here:
http://www.mediafire.com/?oj6aqi1ceqpm58g
Click to expand...
Click to collapse
So that PB31IMG.zip (renamed) will re-install the most recent clockworkmod recovery? I saw some other post which also had a 'payload-update.zip' and a 'su-2.3.2.1-ef-signed.zip' file ... not sure if I'm missing something.
Also, according to their latest release (their = unrevoked), http://unrevoked.com/rootwiki/doku.php/public/unrevoked3 - This supposedly works with all versions of supported phones. Of course, when I go to http://unrevoked.com/rootwiki/doku.php/public/unrevoked2 it says that unrevoked3 doesn't work with stock Android 2.2 phones... which I'm guessing might be my condition since I had to flash the rom.zip file from RUU_Incredible_C_Froyo_VERIZON_WWE_3.21.605.1_Radio_2.15.00.07.28_2k4k_NV_1.50_PRL58006_release_143351_signed.exe that I got from google.
Some clarification would be appreciated.
Looks like I'm back to root. Ran the PB31IMG.zip that was about 2.86mb, then payload-update.zip and the Su zip (anyone know where the most recent one is? Says there is an update).
Now to test WiFi tether again, see if I still need that evo driver still.
Sent from my ADR6300 using XDA App
You don't need the payload and stuff. After s-off all you need is the clockworkmod PB31IMG.zip to get root back
sent from Ioslver
The wifi tether has nothig to do with root. On some roms or just sometimes it wont work.
sent from Ioslver
I Have a Question, Would it be Possible to Root the Phone With a Update.zip From Android Recovery, Where it Says (Install From Update.zip)? Either That or Turn S-Off, Or Install Su, Clockwork Recovery...... Something? If Someone Can Help Please Do!! Or If Someone Can Try to Sign a Update.zip For Me With S-Off in it!! (Unrevoked.4Ever) I'd Loveto Find a Easier way that can be Done WITHOUT CONNECTING TO A (USB) PORT PC!!
Technically no. Because rooting your device is getting rid of the stock recovery so you can install rims and whatnot. But you can root through hboot easily with s-off or with s-on use unrevoked.
sent from Ioslver
So I'm wondering if the payload-update.zip was damaging in some way.
In any event, now I'm constantly being nagged about another 17.7mb update from Verizon which of course, like the Android 2.2 update, won't apply via the usual system update message.
I don't know where I can find this file, but it says this:
---
Android Update
Downloaded and verified 17.7 MB
This software update includes the installation of V CAST Apps, Slacker, and many other improvements for your DRIOD Incredible by HTC. ... blah blah blah ...
---
I don't know if this is the infamous 'November' update or not. I know that I updated my rom from the RUU file downloaded from dl.google.com, so its possible that I don't have this patching. Some clarification on what this download is, where I can find it (online or my phone), and if it is possible to apply this update and how (so I don't keep getting annoyed with it).

[Q] Updating an Unrevoked Desire

Hi guys, I'm confused.
I have a stock HTC Desire on Orange with 2.10.405.2. I've been having problems with the radio (losing data connectivity but not showing it, text messages being delayed for hours, etc) and decided to root it with Unrevoked and put a new radio and RIL pack on. Well, I did that OK (although the connectivity problems persist).
The trouble is that now there's an OTA update to 2.29.405.2, which I would quite like to try out. When I tried to run it, Clockwork Recovery gave a signature check error.
Could someone explain how to fix this? I don't mind losing root, but I would very much prefer to run an update rather than flash a rom and lose everything on the phone! A clear description of what's going on would be appreciated, cheers!
I'm pretty sure, running the OTA would brick your phone,thats why it wont go through, what you need to do it, flash an Stock rom on your phone, then do OTA
Read the Wiki or Ask in the Desire forum for more help
Oh my, this reply came in just after I had managed to start an update (by moving/renaming the update file to update.zip in the root directory and using clockwork recovery). And as I read the update, the phone had been on the HTC splash screen for quite some time...
I almost had a heart attack.
But it's booted now The update failed due to not having enough free memory.
I suppose I'll just have to back up what I can and flash the stock rom. It's really annoying that rooting the phone in order to give me more flexibility has taken away the option to update painlessly.... That is, unless someone can point me towards a rooted update file?
Oh, the radio I updated to was Radio Froyo 5.11.05.27 (I flashed the RIL zip file separately), I am not sure how much that could affect things.
too bad that my phone had enough memory and now I'm trying to flash a stock rom.
The 1st one I tried was 2.09, and it failed saying kind of "invalid ruu version".
Now downloading 2.29.....

Un-Rooted phone won't update to 2.2

Hey all, I am new here and have a frustrating problem.
A while ago I rooted my HTC EVO with unrevoked. Everything was working fine but due to some complications I wanted to restore my phone to stock.
I used the following software linked below to "unroot" my phone. After I completed this everything seemed fine, my phone was updating firmware,software, etc... However my phone firmware is currently at 2.1 and when I check for updates it tells me there are NONE!
I am with Sprint by the way.
Software I used to "unroot"
RUU_Supersonic_1.47.651.1_Radio_2.05.00.06.10_release_CL195459.exe
(sorry can't post links)
Any help/advise would be appreciated.
Thanks in advance.
Did you flash the s-on zip first? If you're still s-off, you can flash a recovery through the bootloader. Then go into the recovery and flash the s-on zip. You can then run an RUU of the latest OTA from your computer or through the bootloader.
If you're s-off, I would think you could just run a newer RUU. I guess you don't have to turn s-on, but you might as well while you're doing the update so that you don't have to worry about it later if you have to take your phone in.
(from... Evo/MIUI/Tapatalk)
You were correct, the phone was in S-OFF and I suspect this is what's causing the issue.
Thanks again.
hmmm, i actually had to unroot my phone yesterday too, and i used the same RUU_Supersonic_1.47.651.1_Radio_2.05.00.06.10_rele ase_CL195459.exe file. when everything was done, I was able to update everything, and i just looked, and my phone still says s-off, is that a problem? Should i turn s-off to s-on?
~CR7~ said:
hmmm, i actually had to unroot my phone yesterday too, and i used the same RUU_Supersonic_1.47.651.1_Radio_2.05.00.06.10_rele ase_CL195459.exe file. when everything was done, I was able to update everything, and i just looked, and my phone still says s-off, is that a problem? Should i turn s-off to s-on?
Click to expand...
Click to collapse
S off means that the phone is still rooted, as security is still turned off. If you were to bring it to the Sprint store for any reason while it says S off, there is a chance that they wouldn't provide service for you, due to rooting the phone voiding the warranty. It is always advised to be S on prior to taking the phone in for any type of software related issues. If you have no intentions of going to the Sprint store any time soon, leaving it S off won't hurt anything, and will make it rather easy for you to start flashing roms again if you were to choose to do so.

Unroot failed, now phone is stuck in Fastboot loop

Hi Guys, I posted this in Android Software and Hacking General, but I didn't get a reply. Probably the wrong section!
my HTC Desire GSM is stuck in Fastboot and won't boot into the ROM. The background to this issue is that I installed S-Off and then ClockworkMod and flashed Cyogenmod 7 to see if it would fix a reboot issue on the phone. The damn thing just reboots itself when the CPU is used heavily...
Anywho, after realising that Cyogen wouldn't resolve the issue I flashed the standard Virgin UK rom back over it and upgraded to 2.22.351.2 via the system update feature. The problem was that ClockwordMod was still installed and I had to get rid of it to sent the phone off for repair to Virgin!
So I did further research and found that I could flash HBoot via the AlphaRev.nl downgrader tool. I downloaded it and popped it into the root of my SD card and it flashed the bootloader back to Hboot 0.80.0000. That should have been it, but all of the sudden the phone no longer boots into the Rom. All it does is to power on and then go into Fastboot. That's it! When I try putting the standard Virgin Rom back onto the SD it tries to load it and then says "Main Version is older!" "Update Fail!".
How do I get around this now? The phone doesn't boot, so I can't re-flash S-Off and start again, not am I able to run the stock Virgin Rom within Windows because it complains about the versions.
Is there any ways around this situation? I just want to get the phone back to stock so I can send it to Virgin and get it repaired.
P.S. I *have* used the search function and spent the last 4 hours testing various things but I'm now stuck.
Cheers Guys!
Mich
Well you obviously fckd up with the Downgrader, you should have run it first BEFORE RUU. Also did you flashed Stock Hboot prior to Downgrader? (if you used CM7 earlier)
I never played around with the hboot downgrading etc. so i wont be able to help you but im sure there is some workaround...
as your returning your phone anyway why don't you try the official HTC gingerbread update from the HTC developer site (sorry I don't have a link). It should return your phone to stock and when you get it back you need to use revolutionary to get s-off back. Also, there is a sticky from user bortac which has loads of help and trouble shooting advice.
iain2510 said:
as your returning your phone anyway why don't you try the official HTC gingerbread update from the HTC developer site (sorry I don't have a link). It should return your phone to stock and when you get it back you need to use revolutionary to get s-off back. Also, there is a sticky from user bortac which has loads of help and trouble shooting advice.
Click to expand...
Click to collapse
Any advice that uses the 2.3.3 RUU to fix something is plain bad advice - it can just make your problem a LOT worse.
@OP Go onto my guide, look at RUU problems for help
What you need to do:
-Make a goldcard (there is a tutorial there)
-Flash the WWE RUU
Guys, upgrading to Gingerbread has actually brought the phone back from the dead! =) And I can now return it to Virgin to get it repaired properly. The symptoms are that while the phone is plugged in and charging, and I'm doing stuff (taxing the CPU), the phone will eventually simply rebooting itself. Just *BANG*! And it's gone. And once it starts it's a bit of a run-away thing and just keeps on doing it until you leave the phone alone for a bit. Virgin had a look at it and simply re-flashed it, thinking that they could away with that. Typical, overworked, non-creative call centre workers..... I'm well pissed off with them!
Gonna send it back next week and force them to swap the motherboard or something, cause this is a serious fault with the phone.

Phone REFUSES to return to stock

Hello everyone, I'm running into a bit of a problem here with my sister's HTC EVO 4G.
You see her phone is a remanufactured replacement model from Sprint, and naturally it has a few minor problems with it. She wasn't thrilled with the battery life, so I rooted and flashed CM7.1 on her phone. She liked the rom and liked the extra battery life after I did some tweaking. Two Months later, for some odd reason, her phone will not connect to the data network at all. I flashed CM 7.2, same problem. Contacted sprint, where they refreshed the signal to the phone, no luck. So I concluded that it was a hardware error. Problem is, Sprint won't work on the phone without the Stock Sense Rom installed. I thought: "No big deal, I'll just flash it back to the stock sense rom" right? WRONG.
Never have I ever been so enraged by a cellphone. No matter what I do, no matter what I try, this phone absolutely REFUSES to go back to the stock rom. I've tried flashing several PC36IMG.zip files from the sdcard in HBOOT, and I have also tried several RUU updates from my PC while having the phone in Fastboot USB mode.
Quick Info:
Phone: HTC EVO 4G
Baseband: 2.15.00.12.19
HBOOT: 2.18.0001
Bootloader = Unlocked
Security = ON (S-ON)
Trying to flash PC36IMG.zip from HBOOT results in the phone loading the zip (with the little vertical progress bar on the side) and after loading completely, it just goes on it's merry way, checking for any other zip files and then HBOOT loads normally.
Running the RUU .exe files on my computer goes smoothly right up until somewhere in the update progress I get Error 155 (Unknown Error).
Now, it's my understanding that I don't need S-OFF to go back to the stock Sense rom, but I figured I should try to get S-OFF anyways. So I downloaded unrevoked and try to apply it from CWM, and it fails stating that it's not compatible with my radio version. Funny thing is, in all the radio lists for the HTC EVO 4G, I don't see 2.15.00.12.19 anywhere. In fact, 2.15.00.08.08 seems to be the newest one, unless I'm reading the lists wrong.
Either way I'm completely stuck here, and now I have a whining teenage sister screaming at me because she doesn't have a phone on a friday night. Go Figure.. Please guys, I know I'm a noobie here, but do me a solid. Please help me out, I'm stuck, frustrated, and I'm getting to the point where it's time to crack open a beer or 3 and say "f**k it".
Thanks in advance,
Alcolawl
you dont need s-off to return to stock..try the guide below in my signature to unroot and return to stock
XenonV said:
you dont need s-off to return to stock..try the guide below in my signature to unroot and return to stock
Click to expand...
Click to collapse
Does it matter which RUU version I download? (I've been extracting the rom.zips from the RUU's temporary files). I have the most current one on my computer named: "RUU_SuperSonic_GB_Sprint_WWE_4.67.651.3_Radio_2.15.00.12.19_NV_2.33_release_234563_signed". I usually take the Rom from that, rename it PC36IMG.zip, place it on a freshly formatted sdcard, and reboot into bootloader and hope for the best.
well, if you want the bootloader to be returned to factory stock settings then you can follow the guide below, BUT if you just want to UN ROOT, just copy a stock rom like the one you named, and flash it thru RECOVERY menu (install zip from sd card), dont install it from the bootloader (white screen)
XenonV said:
well, if you want the bootloader to be returned to factory stock settings then you can follow the guide below, BUT if you just want to UN ROOT, just copy a stock rom like the one you named, and flash it thru RECOVERY menu (install zip from sd card), dont install it from the bootloader (white screen)
Click to expand...
Click to collapse
Sounds easy enough. While messing around and waiting for Dominos to arrive, I decided to flash MikG (first time doing so, so I wasn't sure what to expect). Lo and Behold, I updated the PRL and Data Profile, and her Data works again. She also likes how Sense looks more so than CM7. Aesthetics > Functionality in her book I guess. If it comes down to having to bring the phone to the Sprint store, I'll try flashing the image through Recovery instead of Hboot.
Thanks for the help man, really appreciate it.
Alcolawl said:
Sounds easy enough. While messing around and waiting for Dominos to arrive, I decided to flash MikG (first time doing so, so I wasn't sure what to expect). Lo and Behold, I updated the PRL and Data Profile, and her Data works again. She also likes how Sense looks more so than CM7. Aesthetics > Functionality in her book I guess. If it comes down to having to bring the phone to the Sprint store, I'll try flashing the image through Recovery instead of Hboot.
Thanks for the help man, really appreciate it.
Click to expand...
Click to collapse
no problem :good::fingers-crossed:

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