USB plug won't stay in DHD! - Desire HD Q&A, Help & Troubleshooting

Of recent my plug won't stay in the socket of my DHD. It's as if something internal in the socket as upon plugging the USB in, it falls out and doesn't secure itself in anymore. Visibly it doesn't look like something has changed, but perhaps a prong has bent, compared it to my friends and can't seem to see any difference.
Anyone any suggestions on how I can fix this?
Sent from my HTC Desire HD

Get a new cable.
There are bent out tabs on the wider side of the micro usb end. They are what secure the cable male end to the female port on the phone. Yours may be bent or worn down.

Just as JSL said, try another cable. If your phone connector is damaged, use your guarantee and send it to HTC.

Thanks for the reply!
Unfortunately its the socket. My friends DHD will keep the exact same cable secure within and so its my socket. Was wondering if it would be a quick fix by slightly bending a prong back perhaps?
Sent from my HTC Desire HD

No you're better off sending it back. The bit that holds it has already suffered bending and has therefore become loose. If you bend whatever it is back it will just go back to the rubbish state again within a few plugging in's.

Ok thanks for the replies!
Sent from my HTC Desire HD

Related

Loose connection using micro-usb connection lead

I've noticed that the connection using the micro usb cable is not snug, if I apply slight leverage to it the charge/connection is lost.
Im a bit dissapointed because I have certainly not pulled on the lead/dropped the device while attached or anything else that might have buggered the plug.
Is there any way I can make the connection snug again, or is this typical for all other devices too.
If this does turn into someting more problematic what are my steps to get it fixed, I brought this phone as an orange locked unwanted upgrade from ebay. fully boxed and sealed. (i.e. new)
Im a bit annoyed because the micro-usb plug is supposed to be more robust than the mini-usb. but to my eyes that not the case, and has proven to be not true either.
I have this issue too. Interested to see if it's a common flaw.
Sent from my HTC Desire using XDA App
Same problem here. Just got it yesterday. The loose connection is very annoying in that you cannot be sure you left in a charging state unless you unlock it and check the screen. I wonder if it supposed to be that way?
After having posted this, I realize that the thread is not for my phone, a Samsung Captivate. I trusted Google search a little too much I guess. Interesting that the problem is the same.
Same here.
Xperia X10 with a loose connection that got much worse with time. I don't expect a fix for a hardware issue, but I am taking it back to the store for a replacement. The problem is that it has gotten so bad that I can't maintain a connection long enough to get my data!! Not pleased
Jamescousins said:
I have this issue too. Interested to see if it's a common flaw.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
me 3. another thread here t=689367 and here t=692242 (wont let me post full url as noob)
May have to return to T-mobile as its really annoying
I have the Captivate, and I had to exchange mine for one that did not do this.
Yep I started getting this problem a few days ago. Pissing me right off.
can someone tell me if the Samsung captivate and Xperia X10 both have micro-B USB ports also ?
Micro USB Sucks
I have the HTC Incredible and whenever its plugged into my PC you can tell by the audibles (and by HTC Sync failing 1/2 the time) that it keeps disconnecting and reconnecting - especially if you lift the phone or move the cable. So I was just as surprised to hear the MicroUSB was supposed to fix some of the wear and tear issues of MiniUSB - which is just untrue!!!
My HD2 has a loose connection
http://app1.appserver.dk:8080/RepairPictures/servlet/getPic?id=51371
<-- This is the chip. And HTC wont repair it. They say it's my own fault? :S
I've got this problem too with my desire and realised it's the cable. I got my desire on the release date (had it preordered) and the plug on the cable is smooth on all sides so it slips in and outu the phone easily. However, my girlfriend got a desire 2 weeks ago, and the micro-USB plug on her cable has two little spring loaded bumps on it, which gives it a positive "click" when it's plugged into the phone and it takes a lot more force to remove it.
Hence I stole her cable
My cappy too
This problem is happening, albeit not as seriously as some of yours, to my cappy now. I have had it for just under a year now. Looking back I could have been a little gentler with it...
Running Teamhacksung's ICS Build 9.
I've got the same issue - turns out that it's the cable more than anything, as when I plug the in-car charger one (a different cable) in, everything worked perfectly.
terrible design
Every device I or my wife has that is micro USB has charging issues. The design in a laboratory is supposed to get 10,000 cycles. But our experience is that a device after 6 months starts to have issues. Finally after a year about every device must be replace as the charging port is so loose that not even the highest quality cables will stay seated well enough to guarantee a charge or data connectivity. Very disappointed that EVERY phone uses this. Well other than Apple, which I may just have to go to since I cannot afford new phones constantly. The wireless companies KNOW it is a flaw in the design of the port also. Not a one of them will warranty the phone if the issue is the charging port. I am talking clean ports here also. No lint or anything.
Down with micro USB
lukester01 said:
Every device I or my wife has that is micro USB has charging issues. The design in a laboratory is supposed to get 10,000 cycles. But our experience is that a device after 6 months starts to have issues. Finally after a year about every device must be replace as the charging port is so loose that not even the highest quality cables will stay seated well enough to guarantee a charge or data connectivity. Very disappointed that EVERY phone uses this. Well other than Apple, which I may just have to go to since I cannot afford new phones constantly. The wireless companies KNOW it is a flaw in the design of the port also. Not a one of them will warranty the phone if the issue is the charging port. I am talking clean ports here also. No lint or anything.
Down with micro USB
Click to expand...
Click to collapse
I agree, micro USB is horribly unreliable across all brands. Too bad I absolutely loathe iOS, because I would consider getting an iPhone if I could run Android on it. Hopefully USB Type-C will be better.
5 data points and a question
First, additioanal data points:
I've had 2 different devices with micro usb connectors and both failed within 3 days of beginning to use them. I can't swear it was the female socket that was damaged but that was my impression. The prongs on the male connector were NOT flattened. I looked for that.
I had another device, a Nook Color I believe it was called, that had a usb charging/data connector that was their own slightly modified design of one of the usb standards. I can't swear whether it was a modified mini or a modified micro but I think it was a modified micro. Anyway the socket was a little deeper than the standard. The idea was that if you plugged in a standard male connector it worked the same way as a standard socket but if you plugged in the longer Nook male connector it went in deeper (I'm straining to refrain from low humor here), additional contacts came into play and it would charge faster. In the Nook case it was definitely the male connector that would break. I replaced the charger twice before the Nook failed for other reasons (I suspect a cat baptised it). If you search the net you'll find a lot of people had the same problem.
So in my case micro-usb is either 2 for 0 if you don't count the Nook, 3 for 0 if you count the Nook once, or maybe 5 for 1 if you count the Nook replacement chargers and charitably assume the last one would have worked for a while if the cat hadn't scented it.
I've NEVER had a problem with large, plain, standard, type A rectangular connectors. I think the idea that the mini is too big is one only Madison Avenue types could come up with. Even the standard type A isn't really too big. After all, how big is a thumb drive? I suspect it has more to do with making it a wee bit cheaper than making it smaller.
So yeah, micro-usb just plain sucks. Assuming Frank's posts in this thread at stack exchange:
electronics.stackexchange dotcom /questions/18552/why-was-mini-usb-deprecated-in-favor-of-micro-usb
aren't fraudulent, Nokia pressured the USB Implementers Forum to accept the micro standard, implicitly against the better judgement of some people involved. I'm therefore inclined to never buy a Nokia anything.
So much for the problem. I'm thinking about workarounds because there is a tablet I'd really like to use that charges through a female micro usb port. If I can't charge the battery it's useless. So I'd appreciate comments regarding the feasbility of these alternatives:
WORKAROUND # 1:
Carefully insert a male-micro-usb-X-female-standard-type-A adaptor into the device and glue them both to a piece of waterproofed luon (very light plywood) and then connect with a cable that has male standard full size rectangular type A connectors at BOTH ends. I've never had any problem with the standard full sized type A and they are easy to replace if I do. Though both adaptors and cables as described, are readily available, it is said that the maleXmale cables can damage equipment in some cases and I'm don't know enough to be sure this is not one of those cases.
WORKAROUND #2:
Alternately I could just glue the micro end of the kind of cable that comes with such devices to the luon and leave the rest of the cable dangling. Downside: Messy dangling cable. Upside: I KNOW it is safe.
Any thoughts on these workarounds would be appreciated.

loose charger/data cable

I have had a quick look around and am unable to find anything on this so i am assuming that my phone is not right.
Basically when i plug the micro usb into the bottom of my desire it seems very loose ie i can wobble it side to side and it still has about half a mm of metal visible. Any for of weight (even just the weight of the cable itself) it falls out. Other than this it works fine it charges and transfers data ok. Is this just a bad design or should i get my phone repaired.
Also does anyone know how long it takes for a repair with htc?
I have been through no end of cables/adapters ... try replacing the cable before sending the phone off
Priz
I had the same issue. I have since replaced the cable with a 'generic
one and all seems fine.
As above - try a new cable, first.
Thankyou for the advise. Its good to know its not just me thats had this and a simple fix cold be the answer. I should be able to sly another cable from around work and give it a try.
My cable is loose also. It happened when I by mistake kicked the cable while the phone was charging. It ended up on the floor and after that the cable is loose. I will probably buy a new one.

[Q] Micro USB part (desoldering)

The micro-USB connector on my HTC Desire is damaged. Charging is not a problem. However, trying to connect it to a computer causes shows flaky behavior. I took it into the vendor who are estimating a charge of $140 to fix it.
I can solder/desolder the connector quite easily as I have SMT facilities at work.
I would like to source the connector first however.
Anyone know the part number or where I can source one from?
Hi
try to sample one from eg Molex.com
I think you have to pay for the shipping oid
http://www.molex.com/molex/products...pageTitle=Introduction&parentKey=usb_products
Good luck
Thanks.
Would be good to get a more definitive part. Dont want to desolder and realize I have the wrong part.
Has anyone seen the unsoldered PCB footprint for the device?
Is the connector a bottom or midmount?
Images taken from the HTC disassembly video (is on youtube)
But maybe there's just a cold solder joint and you don't have to replace the whole connector.
Thanks. Those pictures are neat. I took some of my own after opening up the back casing.
The damage is inside the connector (the cable wont stay connected). So not a dry solder joint problem.
I guess I could try and buy a few different connectors and try to see which fits.

Wireless charging hack for HTC Desire

Hi all.
Im hoping someone can help me out.
In the process of building the wireless charging hack for the htc desire and the prototype works fine.
However at the moment i have connected the induction coil circuit to a micro usb plug which then plugs into the desire. This is an ugly solution!
I would rather solder the induction coil circuit straight to the circuit board but am having trouble identifying where to connect to.
Has anyone looked into this and able to show me a +5v solder point on the board near the micro usb socket?
Appreciate the help.
Hi all.
Sat down with my multimeter and the desire in several pieces! Lol.
Finally found the contact points on the main board for the micro usb power.
Have now attached the induction coil to the phone main board and slipped the back cover back on.
Now I have a a desire with wireless charging using the palm touchstone but still retaining the ability to charge via the micro usb if needed!
I love the desire so much! is there nothing you cant do?
tanv28 said:
Hi all.
Sat down with my multimeter and the desire in several pieces! Lol.
Finally found the contact points on the main board for the micro usb power.
Have now attached the induction coil to the phone main board and slipped the back cover back on.
Now I have a a desire with wireless charging using the palm touchstone but still retaining the ability to charge via the micro usb if needed!
I love the desire so much! is there nothing you cant do?
Click to expand...
Click to collapse
You going to post some pictures of that ???
Pics
duryard said:
You going to post some pictures of that ???
Click to expand...
Click to collapse
Good idea!
I spent ages trying to build a slim line micro-usb plug that could easily plug in and out if I needed to charge away from a touchstone but it was not very pretty and in my frustration I took apart the phone trying to find a points on the board instead! Initially I was planning on soldering to the micro usb +5v pin but that was way to hard so instead I searched for a contact on the pcb and eventually found one.
From the outside, the phone doesn't look any different from any other desire which I prefer.
Here are some pics. I can't take pics of the internals as I've put it all back together now and don't fancy the risk of breaking the tiny wires!
Attached some pics though as requested.
Nice project
Sent from my HTC Desire using XDA App
hi , i was thinking of doing this , when i got my phone apart i noticed two holes in the plastic that covers the microusb with two gold contact underneath, are these ground and 5+ i would check but my multi meter is bust
Hi,
this project is great and I also want to build this.
Could you please indicate the appropriate contacts which you used on one of these pictures:
http://blog.afkbio.de/index.php/uncategorized/anleitung-fur-displaytausch-bei-htc-desire-teil-3/
Did the copper coil together with the PCB (there is a PCB needed, I guess) easily fit into the HTC Desire casing? I tried to fit 5 sheets of paper there but couldn't close the case afterwards.
Do you have any more details? Will the Desire hold on the Touchstone or did you add magnets somewhere?
Hi.
Regarding the contacts, I used the 0v of the microusb socket.
The part of the pcb i soldered the +v to is not shown in those pics but if you look at pic 7, there is a square contact on the hidden side of the pcb connected to the microusb socket at the bottom of the phone. That is what i used.
I found that the case fits on fine and the phone is held on ok to the touchstone without any additional magnets but maybe that could be strengthened by thinning down the backcase a little.
i hope that makes sense. very hard to describe without pictures! i wish i had taken some when i did the mod!
I asked because I was afraid that I would need a "bigger" back cover as used by some extended batteries for the Desire. So you just extracted the coil from the Pal Pre backcover together with the board and put it on top of the regular Desire battery?
mikey887 said:
hi , i was thinking of doing this , when i got my phone apart i noticed two holes in the plastic that covers the microusb with two gold contact underneath, are these ground and 5+ i would check but my multi meter is bust
Click to expand...
Click to collapse
If you are talking about the ones to the left of the battery (the only ones i could find) thats +2.6V
Does it work through a case? Such as otterbox commuter?
con247 said:
Does it work through a case? Such as otterbox commuter?
Click to expand...
Click to collapse
I'll find out tonight, i'm going to destroy a powermatt cube and give this mod a shot.
Ok, so now I got my hands on a backplate and a touchstone and already disassembled the stuff.
The point is that I still need to know where to solder the 5V. How can I measure the various golden points? I have a multimeter, but where do I probe the black (mass) pin and where the red one (sample)???
I'm a little confused.

Charger that won't strain USB port

What's a good charger to connect to the One without putting stress on the USB port?
It might be a silly question, but I have a Samsung GS2 right now with a totally broken USB port from very frequent connection/disconnection of the charger. It *probably* won't happen on my replacement phone, but just to be on the safe side I was looking for either wireless charging or a dock of some sort, for my next device.
A lot of phones are starting to support Qi charging out of the box, but I know that can't be done on the One thanks to the metal housing. The Xperia Z series has a nice solution with (waterproof!) external contact pads that attach to a magnetic cable or desktop dock.
Does anybody make something like this for the One? Even if it has to connect through USB (and it sounds like it does...) a good dock would make sure the USB plug connects squarely to the socket and would minimize any lateral stress on the port.
Great point, I've always came close to ruining my port and ended up melting an old one (on purpose) so that it was almost a fish hook going into the port with the cable going around the back.
The only thing the iPhone got right. The charge plug that snaps in good.
HTC ONE 32gb M7
S-off, Rooted up, Unlocked, Tampered like he'll...
Running Maximus HD 30.0
4.4 KitKat Sense 5.5
No S4 UI Bubbles & Smiley Faces Here...

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