[with adb-log]Desire reboots on its own!!! (high temperature) - Desire General

im sad and afraid because from the last week my phone is still rebooting after 10-20 minutes of 3g connection.
It's enought to surf with browser to see it reboots on it own.
It happend with ALL RADIOS from 32.44.00.32U_5.09.05.30_2 up to the latest radio!!
I tested also different roms: Insert coin, RCMixHD 2.0, ReflexS, Leedroid GB 3.0.0.7, Oxygen 2.1.3.
this is output of "adb logcat > test.txt" from powering on phone up to his reboot.
ROM: InsertCoin stable v1.0.8 and radio 5.11.05.27.
Bravo PVT1 Amoled S-off.
http://www.mediafire.com/?2m3r2bxpn9iglw3
My telephone is broken?
Why heats up then reboot?

mine is with tmobile just now for repair for the very same reason.
from your log there doesn't seem to be anything apparent near the end of the log so it looks like its not software related error - I suspect CPU overheating and just bombing out before software realizes whats going on.

so...i have to send it for repair?
HTC service in italy is a pure shi.....-diplomatic mode on:- is poor service
Very slow and without service center in our country.

Solved:
It was an hw truble, htc service has changed motherboard and apparently seems to work good now.
Sent from my HTC Desire using XDA App

PVT1??
I wonder... I had a PVT1 also and the same thing happened, got warranty repaired, I'm now PVT4.
Does anybody else know if it's just PVT1 Desire's that suffer this problem?

yes last series of many desire and hd2 also got same problem.. only board swap is the solution

Where did you find that the device heated up most because mine gets really hot but not experienced reboots.
Sent from my HTC Desire using Tapatalk

f0xy said:
Where did you find that the device heated up most because mine gets really hot but not experienced reboots.
Click to expand...
Click to collapse
Pretty much the area above where the charger/usb cable goes in. You can feel it on the back cover where the SIM and SD card are positioned underneath. Since I've had mine replace I've noticed the heat alright but no corresponding reboots as I got before the repair.

RoryHa said:
Pretty much the area above where the charger/usb cable goes in. You can feel it on the back cover where the SIM and SD card are positioned underneath. Since I've had mine replace I've noticed the heat alright but no corresponding reboots as I got before the repair.
Click to expand...
Click to collapse
Me too; still gets warm in the same place (although nowhere near as hot as it did) but post-repair it was fine.
Until it wiped itself (literally - everything bar the bootloader, just gone) and had to go back again a few weeks later.
Have decided if it breaks in some manner again I'm going to drive over it in despair.

HI, I have the same issue ,but what really bothers me is if i need to flash the RUU rom before sending back to htc. I tested it with previous version (froyo) rom , and the problem just disappeared. So I wonder htc service will accept my request if the problem won't happen with an offical rom?

i have the same problem and it's already in repair since 3 weeks. Hope i get it back some time soon...
I flashed the original RUU before sending it in. Just in case..

RoryHa said:
Pretty much the area above where the charger/usb cable goes in. You can feel it on the back cover where the SIM and SD card are positioned underneath. Since I've had mine replace I've noticed the heat alright but no corresponding reboots as I got before the repair.
Click to expand...
Click to collapse
After repair my desire is back pvt1 again and heat however in 3g connection but stressing phone or not is stable with no reboots.
Edit: i noted during charge my phone heat but again, no more rebbots
Only pvt4 devices have not temperature problems?
Sent from my HTC Desire using XDA App

Muuhmann said:
I flashed the original RUU before sending it in. Just in case..
Click to expand...
Click to collapse
I did the same also before sending back to warranty... not sure if HTC would accept a phone for warranty repair without official software.

Hi,
when weather is pretty hot, when use GPS or high 3g drain app like watching tv my phone reboot on it's own.
it seems to happen when battery temp reaches 35°c as well
when weather is very hot sometime it enter into bootloops and need a battery pull to let it cool down.
i know how to see battery temperature :
adb shell
cat /sys/class/power_supply/battery/batt_temp
but how can i log it please ?
just to see if it's really a faulty battery protection or another problem.
Best regards

t-minik said:
Hi,
when weather is pretty hot, when use GPS or high 3g drain app like watching tv my phone reboot on it's own.
it seems to happen when battery temp reaches 35°c as well
when weather is very hot sometime it enter into bootloops and need a battery pull to let it cool down.
i know how to see battery temperature :
adb shell
cat /sys/class/power_supply/battery/batt_temp
but how can i log it please ?
just to see if it's really a faulty battery protection or another problem.
Best regards
Click to expand...
Click to collapse
You can easily use 'Battery Monitor Widget' from market, by having it you can log temperature, current, voltages and battery percentage at preset time interval.

Related

HTC Desire overheating

My HTC Desire has a serious issue with battery life. Although I shut down most programs and connections, the battery lasts about 3 hours only. Also I have noticed that the phone gets quite hot on the back by the micro SD card. Do you think that my phone is faulty?
I posted the same question on,
http://www.htcdesireforum.com/htc-desire-troubleshooting/desire-overheating/
but not many inputs, does anyone else got the same issue?
mmmm 3 hours? i think its faultly.. my one last more or less a day with normal usage. gets warm when i use it a lot.
checkout the thread on excessive battery usage before you deem it as faulty.
ardsar said:
checkout the thread on excessive battery usage before you deem it as faulty.
Click to expand...
Click to collapse
can you please point me to the right thread? thanks.
coolfx35 said:
can you please point me to the right thread? thanks.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=666404
There are many tips in this thread and how to identify which application is using the most battery, and which are causing the device not to sleep correctly. Its a long thread, but worth the read.
If it is only lasting three hours no matter what you do, and it's getting THAT hot, then yeah... I would say there is an issue. Maybe it is shorting out somewhere. I would take it back if I were you. It can have poor battery life under VERY heavy use, but that's still pretty extreme... and I have never seen my battery get above 39c.
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
cbanbury said:
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
Click to expand...
Click to collapse
So far it doesn't happen, I will keep you guys posted.
thanks for the help.
Hot Battery
I received my HTC on Tues night and within half an hour the palm of my hand was burning inside and yet still not healed (Thurs AM). P10 of the safety guide says this is nonionizng radiation (sounds unhealthy). I believe that the aerial is just beside the SIM and card slot and holding this next to your palm is warned against in the manual. Bit strange since that is how you would hold a PDA. However, I informed my service provider (Three) and they said it must be a fault so are replacing (with new apparently). Slighlty concerning however I will reserve the option to refund until I see the new handset. I might add that I have HTC's XDA Guide for bus. and that battery also gets very hot, but not as quick! Why put an aerial next to a battery, the combination of the two, I beleive is casuing heat issues.
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
Click to expand...
Click to collapse
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
GANJDROID said:
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
StrongOneX said:
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
Click to expand...
Click to collapse
I would seriously reconsider your usage when charging. The highest mine has gotten was 40c. Just take into account that the bottom of your screen will also get near that temp, so be very careful
Sent from my HTC Desire using XDA App
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
Click to expand...
Click to collapse
Erm, no.
I'd consider mine overheated if it gets over 35c.
StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
Click to expand...
Click to collapse
Wow, thats hot. Farrr too hot
berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
Click to expand...
Click to collapse
highest I've seen is 38°C, I believe above 45 is extremely hot
I've had to send mine back to HTC for "stress testing" as mine can't even get past 33°C without going into a reboot loop . It gets that hot just with some light use of GPS + Maps or Mobile Internet + Browsing.
Hopefully they at least replace the MoBo or possibly even the whole phone doubtful though...
hehe, my active holder in the car is in such a place I aim the vent/blower at the back of the Desire. No overheating while navigating with the airco on!
But I guess having something this fast (1ghz) in such a small package which uses quite some power as well means it's going to be hot real fast.
Although I don't find the Desire -that- much warmer/hotter than some of the other phones I've owned.
I guess when your Desire gets really hot (over 40C-45C or something) you can always give HTC or the warranty service a call. Perhaps when some parts don't sit properly on the cpu (something like a cooling frame or whatever), temperatures will rise a lot. And might even cause the phone to reboot.
Hi, I had similar problems that is very evident when i started playing games. I sent back to HTC 3 times before they finally replaced my mobo. I suggest you guys do the same

pls help desire getting so warm and rebooting

My desire is getting too hot/warm near the bottom area and keep rebooting.
It is t-mobile UK version.i have debrand my desire to wwe 2.10.405.2
boot loader 32.44.00.32 by using gold card.
I check with htc they told me that the warranty of my phone is valid only in UK,than in frustration i just open the back panel of my phone and put some small pieces of aluminum foil over the heat sink to absorb some extra heat but that did not work and i don't understand what to do and i closed it again.
i cannot use my phone for more than 15 mnts bcos it getting so warm and rebooting.
if i remove the bettery and keep it for some time to get cool than it work fine but after some time same problem.
pls pls somebody help me
It appears this is a problem with the system board. Mine does the same.
Mine is usually when using GPS or on heavy data usage, the only thing that can work is to use SetCPU (device will need to be rooted) and set the phone to run at around 600MHz.
But I'm guessing you bought a 1Ghz phone to use it as that, mine will be going back to T-Mobile UK very soon.
Check your serial number (mine starts HT03) they appear to have problems up to HT07.
Agree - had to swap my girlfriends' Desire because of the same issue.
heat issue affects me too! So getting over the constant restarts!
Agreed on the heat issue - Mine is being affected as well and is also a T-mobile. it's serial number is within that range you mention: HT06MPL......
running 2.2, base 32.49.00.32u and kernal 2.6.32.15.
The problem only started affecting me when using the GPS until I realised it happened with any application that I use. Music, pics, browsing and even simple texting. And having a rubber cover probably doesn't help much either.
Whats the chances is getting it exchanged/repaired if purchased through topbuy.com.au? Best get onto it.
Thanks for the advice on the SETCPU app - I may purchase and monitor usage.
My phone has the same problem, it keeps rebooting all the time when it was warm. I bring it back to the dealer, and two weeks later i got my phone with new system board.
So, the problem solved..
feroz2u said:
than in frustration i just open the back panel of my phone and put some small pieces of aluminum foil over the heat sink to absorb some extra heat but that did not work and i don't understand what to do and i closed it again.
Click to expand...
Click to collapse
Putting aluminum foil on a device which was already overheating was definitely not the brightest thing to do. :/
Mine gets hot too around usb, but only during charge. It is only natural that CPU when stressed outputs greater amount of heat, but restarting definitely points out it is flawed too.
i can get by in mine, im waiting for vodafone to stop stocking htc desire, so i can get free upgrade to desire HD MWAHAHAHAHA

HTC Desire Overheat Issue

For some reason my HTC at the bottom is getting very hot and rebooting because of it. I pulled the battery and with the charger in and battery out its still overheating. With just the battery it is also overheating and now it's not charging.
No software changed so it has to be hardware, can anyone tell me if their Desire gets hot at the bottom with charger in and battery out? If so I might be able to try a new battery (the current one isn't getting hot at all). Phone was bought second hand so I could be stuffed!
Cheers, Andrew
Sometimes with hard use (many downloads at the same + 720p streaming and charging) the battery take over 45C. But never reeboot. So i think you have a battery failure, or even worth, a motherboard failure.
Sent from my HTC Desire using XDA App
I'm gonna go with what you said.
Doubt its the battery (not ruling it out though).
My desire kept rebooting when I used GPS / Wifi or mobile data. I just took it back.
Hope you're still under warrantee.
Nope, last phone I buy without one.
It's basically dumping all power including that in the battery into heat, I presume the GPRS chipset has failed as I lost signal. Battery drained extremely fast and now wont charge as the full 500mA from the USB is going into heat.
New mainboard time. Finding one though...
i doubt its a motherboard problem.
more just a problem with heavy use. maybe try not to do 10 things at the same time.
it is still a mobile phone afterall.
Err no, liquidmonkey it doesnt work like that.
IF its overheating to the point where its constantly rebooting, then its a hardware failure. All this stuff about putting phones in the freezer is a load of rubbish, just like the old Xbox 360 towel trick. If its overheating - its faulty.
just got my Desire back from vodafone, new mainboard, i already tested in sunny Lisbon (27c) working in the sun, for navigation in the car with google maps navigation, *
the old one, in direct sun lite it would not stay on for 5m.
Now it is ok!
and since it is a new mainboard and IMEI, i have a renew 2 YEAR WARRANTY . thx voda... lol
but that's not all, they also changed my screen from a SLCD to a OMOLED ???
and i don't think that's ok!
when i delivered my desire to vodafone, they lent one other htc desire to me, it also was amoled, but it add much better viewing angle, and less tending to blue.
my new screen was a very poor viewing angle because the colors tend to much to the blue when i tilt the phone, it also is very bright, does not have as much definition as the SLCD, and i think the one voda lent to me ad also better definition, but at least the black is really black and color very vivid!
do you think that what i have *seen, 3 different screen's in 1 week, and considering the characteristics of my new screen, are normal for amoled screen? ?
thx in advance (sorry for the inglish)
hi guys ! its a overheating problem 100% didnt find a fix yet...
pacattosul said:
hi guys ! its a overheating problem 100% didnt find a fix yet...
Click to expand...
Click to collapse
Mine will get very hot if charging whilst playing video or using GPS but I think its only rebooted once.
I have bigger problems with my other phone, in comparison the desire really is a cool phone.
I guess you could try under clocking it if you have problems?

Need an opinion

Okay, so I recently just bought an HTC Desire HD off fleabay and it showed that the device has had random shutdowns.
Considering my interest in a new phone I got it and rooted it with ease thinking that the problem may be easy to fix. I have read about multiple problems with this device's strange shutdowns and have narrowed it down, but I would like an opinion before I do this.
Things that I have noticed with this phone.
Even without the sd card and sim in the phone, it still has random shutdowns.
The Battery drains fast, in about an hour, the phone will start randomly shutting down and losing a LOT of power, yes I have setcpu and script manager to underclock and take care of ram.
Switching the rom and radio had no effect on the shutdowns, all roms shutdown within an hour.
I pretty much think it's the battery, I could use some opinions on this one. Do you think I just bought a bad phone or do I just need a new battery?
+thanks for some decent answers
I'm guessing it wasn't described on fleabay as having a battery issue?
Does it get warm/hot when you get shutdowns?
From what you describe it does sound like a battery / hardware issue.
If there is no physical damage you could try a warranty repair. Call up HTC see what they say.
andyharney said:
I'm guessing it wasn't described on fleabay as having a battery issue?
Does it get warm/hot when you get shutdowns?
From what you describe it does sound like a battery / hardware issue.
If there is no physical damage you could try a warranty repair. Call up HTC see what they say.
Click to expand...
Click to collapse
Nope, the phone isn't heated at all, feels at room temperature. It usually drains quickly then starts to shutdown when the battery gets half way. The phone however, stays on if I leave it in standby mode or after I put it on a charge for x amount of time.
May have the same problem
Did you happen to get it fixed?
I think I have the same problem. My phone randomly shuts down and to restart it I have to take the battery cover off (but I don't need to battery pull) or else it won't start up again. And also the phone doesn't heat up.
At the moment I am waiting for a new battery to arrive

Overheating, random reboots.. out of warrenty

Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
How old is it? In the eu the warranty is 2 years.
Sent from my Motorola Startac running Atari 2600 software!
Wow, good to see im not the only one. I have the same problems, and depending on the rom they get worse or better. im running CM7 now and i have little problems, but when i was running the ICS beta it happend a lot, both on and of the charger and in my pants pocket or out.
If its overheated and i take out the battery i can smell a sort of molten plastic / overheated electronics smell.
for me it was the same - main problem is motherboard.
in the end service center exchanged for me motherboard and now this problem is gone.
but before this exchange i did following:
* decreased max cpu speed to 576-768MHz (via SetCPU)
* in one of old kernels I was able to manipulate with CPU voltage level, so i was decreasing it for all freq. which was used by me.
* charging only via PC usb ports - when it was able to be fully charged and not overheat
but the proper way would be only to bring your device into service center...
I would also suggest decreasing the max speed
might be that sleep mode doesn't work entirely as it should in some roms, not making the CPU frequency drop enough when the screen is off.
And your device might be getting old and wear is starting to show.
If it's actually damaged, replacing parts may be the only solution
This is a known problem for the first devices. The solution is to change the motherboard, of course at the service center.
mephoneisjunk said:
Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
Click to expand...
Click to collapse
You need to pick a good firmware I worth Runnymede AIO V 5.0.1 Special Edition-> Base Runnymede 1.22.461.2 Official Sensation sense 3.5 Android 2.3.5 [CM7/r2] [STOCK] [AD2SDX] [A2SD] [BEATS] [RCTWEAKS] [Aroma Touch Installer]
no problems found! the same problems arise Earlier.
How did you void your warranty? Rooting or installing custom does not void hardware warranty. At least I got my pvt1 motherboard replaced even when I had rooted and used superglue to fix some broken plastic under back cover.
Sent from my HTC Runnymede
Ya, the phone is just out of warrenty, it really is only 1 year in Canada.. no ifs ands or butts...
But the phone only seems to do the reboot loop when I play angry birds when the battery is low and or when I play angry birds when the phone is charging ..
I think it happend once in google street view...
in other words intense apps... that make the phone warm up and then the sensor tells the phone to restart to protect the processor from overheating, but when the phone reboots the thing is still hot so it keeps rebooting.. only solution is to take the phone battery out and let it cool..
I guess this problem could get worse but it doesn't happen with normal web browsing at this point. I might have to live with it until I find someone to replace the mainboard cheaper than HTC wants.. otherwise not worth it.
I guess lowering the CPU max might be great so it doesn't overheat in the 1st place, I will try that.
I don't really understand rom, I have 2.3 gingerbread, is there something else I can change to perhaps get a better radio signal on this puppy ?
THanks GUys
I have this problem, although until recently it only when trying to use it as satnav.
I'm glad to hear it's a known problem though.
I contacted my provider and they said perhaps the battery is getting tired and causing it to reboot due to lack of power. I pointed out that it was the other components near the sim & sd card slots that were getting hot, not the battery, so they sent me another one. I did buy another battery too and that has made no difference either. As soon as I rooted the replacement phone it started getting warm too. I'm also pretty sure that the "replacement" was a refurbed one, since the optical joystick doesn't always respond and when typing msgs sometimes the vibe feedback stops working mid-word.
It's very frustrating not being able to use it for navigation any more (although it works happily with My Tracks for recording routes).
However since I've rooted it, I don't think I'd get away with requesting another replacement phone. I've tried installing other rom's that might run cooler, but when I do they always lock at the HTC splashscreen and I have to restore nandroid backup.
Hello,
i'm new to XDA developers. Should i buy this phone? I'm thinking about it these days but i'm not sure if it is worth. Thanks for your answers.
The same Problem on my Phone! While charging i can not use my Phone.
My solution: Don't touch while charging. :-(
I think I have same problem...my Desire in regular use get worm at 35% and at 38% burns my hand...and what is wors,for 15/20 min. regular use(not havy or gaming) temp. rise from 28% to 37% but something confuse me...last night I play 3d games for an 1 hour and at 20 min. I put it on charger and continue to play games and 40 min. later temp. is 40% and stil no reboot but butom side of phone(not battery...front side (buttons and screen) and back side) is so hot that I can burn my hand on it. I put statistic that battery indicator show(time,%,temp.). So is it like that to you guys? Is your phone have that heat thing for 15 min. of regular use?
Its pic of last night 3D gaming and its all statistic of temp./ % / time...
setCPU sorted this issue for me
mld0491 said:
setCPU sorted this issue for me
Click to expand...
Click to collapse
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Ahhhhh.... My gf phone having this issue.. and i think the problem is the sdcard, class 2 and use it for a2sd..
But, i tried to unroot the problems still happen, even without sdcard, the best way for me is leave this phone.. :-(
Sent from my PG86100 using xda premium
If still in warranty, call HTC.
Sent from my HTC Desire using Tapatalk
timwb said:
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Click to expand...
Click to collapse
simply installed it, and it had it run at lowest speed on idle so it could remain cooler
(you can check the settings on it to see what it runs on idle and modify to your needs anyway)
I have similar problem like yours. I suspect the problem is come from SIM because there is no this kind issue happened IF turn to flight mode or tool out the SIM.
Sent from my HTC Desire using xda premium

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