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I've had my Otterbox Defender EVO case for a week now. I picked it up this morning and noticed the plastic kickstand in the back is broken in 4 places.
I have not dropped my EVO nor have I placed anything heavy on top of it. My only conclusion is that this kickstand is a VERY cheap, paper thin piece of plastic and basically disintegrated under normal use.
Now I get to sit on hold with Otterbox for 1/2 hour to try and get my money back. Disappointing as rest of the case is great.
Sent from my PC36100 using XDA App
I got the commuter and LOVE IT!!! Love it so much that I sacrifice my extended battery just to use it..
But why the defender.. Isn't it much thicker than the commuter??
Whats the big difference
fastfed said:
I got the commuter and LOVE IT!!! Love it so much that I sacrifice my extended battery just to use it..
But why the defender.. Isn't it much thicker than the commuter??
Whats the big difference
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Bought the Defender for the built-in screen protector. The kick-stand is a joke though. It is literally thin as a sheet of paper. Completely shattered. I have now been on hold for 15 minutes waiting to speak to Otterbox. Grrrr.
Will never buy from these people again.
Good news. I finally got through to Otterbox and they are refunding my money. Apparently the kickstand problem is a known issue and they've been getting some blowback on it.
Too bad. I liked the case otherwise.
Are they paying for the return postage or do you have to?
_MetalHead_ said:
Are they paying for the return postage or do you have to?
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I don't have to return it at all. I am guessing this has been a HUGE problem and that is why they are being so nice - that or their profit margins are so huge on these things that they are better off just eating a few and maintaining good customer relations than making me return a defective product and having me tell all my friends that they suck.
Their case sucks (the kickstand anyway), but they did right by me.
I called yesterday with a problem of my plastic inner case not snapping closed completely, and they are sending me out a new case nc today...
Yeah, the kickstand is flimsy, but I dont agree its as "thin as a sheet of paper"..
their customer service is top notch, so far....
Yep, I looked at it today and noticed it was cracked so I went ahead and called and they are replacing it for me. I asked if there were any plans on revising it with a metal kickstand and she told me if they get enough complaints then they would but it would take another couple months to do. Great customer service, just wish they would have used metal in the first place.
Sent from my PC36100 using XDA App
They offered me a new one but I figured, what's the point? It will just break again. They credited back my money without even asking for the case back. I ordered the Impact which will provide protection but I can still use the EVO kickstand.
I just looked an my Defender again. Lord, that kickstand is destroyed. The weird part is that to this day, I still have no idea what happened to it. One day it was fine and the next day it was shattered. I never dropped it or dropped anything on it.
Who knows. Weird.
The overall case is excellent but the kickstand and the holster are complete disasters. The holster literally rattles when you wear it due to the VERY loose clip on the back. Also, as big as the Defender is, the holster seems two sizes again larger. You could carry a paperback novel in that thing.
Defender - odd mix of awesomeness and complete sucktitude.
Yeah this thing was/is a massive fail from the day one shipping issues to the case (and holster) itself. 8 days of prodding them to get mine and they finally shipped it Overnight. Screen protector giving me the oilslick look so I pulled it off,didn't need 2 anyway. The phone was way loose in the holster so I had to stick some felt pads in there. Today I took the phone & case out of my pocket to show it to somebody and the kick stand was cracked. I haven't even used it because I've been reading about all the broken ones. They had decided not to charge me for the case so I guess I can say it was worth the money.
Norwester said:
Yeah this thing was/is a massive fail from the day one shipping issues to the case (and holster) itself. 8 days of prodding them to get mine and they finally shipped it Overnight. Screen protector giving me the oilslick look so I pulled it off,didn't need 2 anyway. The phone was way loose in the holster so I had to stick some felt pads in there. Today I took the phone & case out of my pocket to show it to somebody and the kick stand was cracked. I haven't even used it because I've been reading about all the broken ones. They had decided not to charge me for the case so I guess I can say it was worth the money.
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That's the mysterious part in all this. No one seems to know WHY their kickstands are cracking. Like you, there was no event for me that cracked it. It is almost as if there is a fault in the plastic and it just cracked spontaneously?
I have a feeling that the problem is not in the thinness of the kickstand, but that somehow they got a run of VERY brittle plastic; however, when i pick up what remains of the kickstand and try to break it with my fingers it is very tough and won't break.
Odd.
So it seems that for some reason, the area where the kickstand attaches to the phone is VERY brittle whereas the main body of the kickstand is very tough.
Ah, I see the problem now...
The core of the kickstand on the reverse side is hollowed out. While the kickstand itself is thick and sturdy enough to handle the job, the middle has been shaved down to paper-thin. If there is any twisting of the kickstand at all (like it catches on your pocket fabric as you remove it) that twisting motion puts stress on the weakest part of the stand (the paper thin area between the pins that hold it to the case).
If they had just made the kickstand a solid piece of plastic none of us would even be having this conversation. Since the hollowing out of the kickstand adds nothing to it's functionality and makes it easy to break, one has to wonder why they made that design choice?
mitchellvii said:
I just looked an my Defender again. Lord, that kickstand is destroyed. The weird part is that to this day, I still have no idea what happened to it. One day it was fine and the next day it was shattered. I never dropped it or dropped anything on it.
Who knows. Weird.
The overall case is excellent but the kickstand and the holster are complete disasters. The holster literally rattles when you wear it due to the VERY loose clip on the back. Also, as big as the Defender is, the holster seems two sizes again larger. You could carry a paperback novel in that thing.
Defender - odd mix of awesomeness and complete sucktitude.
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After reading what happened to you I won't even try to open the kickstand on mine. As far as the holster is concerned I solved the looseness by small pieces of transparent silicone tape in the inner four corners and it's a snug fit now.
I have done almost everything I could to break mine including bending it pretty good and everything is fine. Doesnt rattle at all and I have opened and closed it over 1000 times.
ClevelandWheeler said:
I have done almost everything I could to break mine including bending it pretty good and everything is fine. Doesnt rattle at all and I have opened and closed it over 1000 times.
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good idea!
i guess ill be buying the ballistic case
My kickstand is thick i did tape my corners. Good case just big
Sent from my PC36100 using XDA App
They sent me a new case and i received it Dec 24, order was placed just a few days earlier by a csr. Was told it had a redesigned kickstand but it is still very similar in design. It is slightly thicker but now has issues with staying locked in when not in use. Durability is tbd.
W t f just used my kickstand 1 time and it popped off.. and I can't get it back in to the slots
from my phone duh
Since a fair few of you will now have one of these, I was just looking to get some thoughts and opinions on one please?
Also I know it can stand vertical with this case on, but can it stand landscape?
Thanks
U can do everything without any trouble, it's a great case.
Sent from my GT-I9100 using XDA Premium
TecQuality said:
U can do everything without any trouble, it's a great case.
Sent from my GT-I9100 using XDA Premium
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I've seen that it can stand vertical on it's own when the case is on, I was wondering if it could stand landscape too?
Thanks
Sent from my GT-I9100 using Tapatalk
Yeah, it's a great little case. I bought the black one, and i'm looking at getting a blue one next. Really cheap for official ones from Trusted Sellers on ebay (roughly £7 without original packaging, £10 with)
the only downside is it lets dust through the little holes, so you get a neat little dust pattern on the back side of your phone - a regular removal and wipe on your trousers helps.
I've had one on it for about 2 weeks and I like it, only drawback is I had to shave down by USB connector plastic to get it to fit while the case is still on. I ordered another from dealextreme because it was really cheap. I notice the case just touches the mic area but doesnt cover it up. I like it because it's not very bulky and the plastic 'mesh' back fits over a soft case and makes it rigid and easy to hold.
Good luck for u
Got a generic cheap mesh case from eBay, its pretty awesome but as mentioned above, gets a bit dirty after some long time, and mine is cheap enough to start breaking on corners, had a few falls tho, and that's the purpose of a case, so the phone doesn't break instead
I had this case, it was okay at the start but in the end the plastic on the top corner started breaking away. Also the one and only time I dropped my phone with this case on I got a nasty scratch just above the screen where there was no protection. I had to ditch it. I'm using a plain black tpu case now, much more protection. The advantage of the mesh case is that its so slim.
Edit : Oh yea and its a dust magnet.
Got the original mesh case, I dropped it twice since I got it. First time no damage at all, protected the phone nicely. Second time the phone popped out of the case as it hit the floor (shoulder hight, had a nice spin to it also) but both the case and the phone didn't suffer any damage. So I guess it serves it's purpose and looks nice as well.
Aesthetically nice.
Crap if you want proper protection.
I bought it merely to protect the camera and back when I put the phone down to prevent scratching. For overall phone protection it's definitely going to be lacking as the top and bottom edges of the phone aren't covered. The case clips on easily but stays on fairly tightly. The rubbery material gives better grip when holding the phone. Dust does get in over a week or so over the back of the phone, though isn't noticeable with the case on, and can easily be wiped off. I think the case looks pretty nice, all key areas are fully accessible and for the price of about £8 was worth it.
is not compatible for i9100P
I've just buy the genuine Samsung mesh vent case for my Samsung Galaxy S2 win NFC (i9100P) but it is NOT compatible. My colleague on the i9100, not NFC, perfect fit.
Some ideas?
Light, strong and keeps the thinness we all love about our S2s!
Dropped mine a couple of times on to wooden floors and no damage yet
Protects the camera lens too when lying on a flat surface
The dust comments are true but only noticeable when u take the cover off so no big deal and it fits so snugly it kinda looks part of the phone!
To answer original question tho, no only stands in portrait
I got an official Samsung one given with mine. Good at protecting from scuffs when it's on a table or desk but wouldn't like to trust it with protecting my phone from a fall.
That's why it's sat unused in a cupboard at work! If anyone wants it just message me and I'll stick in the post.
Andrewawright said:
I got an official Samsung one given with mine. Good at protecting from scuffs when it's on a table or desk but wouldn't like to trust it with protecting my phone from a fall.
That's why it's sat unused in a cupboard at work! If anyone wants it just message me and I'll stick in the post.
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I'll take the case if it's on offer, let me know your thoughts on shipping to Australia Figure you sent all your convicts here, so a case shouldn't be a problem
Ran across this article reviewing the case. I'm more into the thinner cases but figured some of you would be into it. It costs $34.99 but of course you can always get them cheaper
Review:
http://androidcommunity.com/ballist...228/?utm_medium=referral&utm_source=pulsenews
Product Site:
http://www.goballisticcase.com/prod...c-4g-touch-ballistic-shell-gel-sg-series-case
Sent from my E4GT
I use the ballistic case and I love it. My first phone broke from a small fall. This one has fell onto my concrete steps with the ballistic case and it bounced and didn't damage at all. It is kinda clunky, but I like it, I don't have to feel like I am gonna break it just by using it now LOL.
I bought this case and I love it. For being as big as it is it goes in and out of my pocket easily.
Only issue with this case I have is pulling it in and out of pockets with the rubber corners it tends to catch a bit. Other then that its great
Great case! Will take heavy punishment without damaging the phone. The corners are so thick that the phone bounces on impact. Lol
Sent from my SPH-D710 using xda premium
Excellent case, got it at amazon for $24 and free shipping.
My E4GT feels great in my hand.
After getting the ET4G in early December I quickly realized I needed a durable case for the device and thanks to the folks here at XDA and at AC, I went with the Ballistic Shell Case
The drop video shows how durable it is:
I'm really happy with this case-- I run with it and use it at the gym without worry. When showing the ET4G to folks for the first time, when I take the case off it definitely adds to the Wow factor for them (as in "Wow its so thin!").
My first epic 4g, was dropped from my sweatshirt pocket out of my truck when I got out. I had that basketweave case with the stand option on the back of it from Sprint.
My phone cracked across the screen from the top right corner, through to the middle of the phone. I was standing when it fell, and I am only 5'3" tall. That case did nothing but pop off and fly under my car leaving my phone broken, and returned to sprint with insurance deductible.
I decided to buy the ballistic case when I got my new phone in the mail, and no problems at all. I am prone to drop things having ms, so this was particularly important for me to change.
The case is a bit bulky, however, I got used to it, just knowing my phone is protected. Only issue is getting it in and out of pockets but that is it. I also find the way it is built, makes me feel more secure holding my phone, maybe it's the rubber on the sides, I don't know. Flygrip should make that even better (thanks qbking77!)
Highly recommend this case to anyone!
Last month I dropped my phone on bricks which cracked the screen badly. I got the screen repaired by Samsung but the sides bordering the bezel still have some scuffs. I put on a case to cover up the scuffs (and protect the phone too) but I really hate it. My phone is bulkier, I have to take off the case to get access to the battery and the case collects a ton of dust. How do you all survive with a case on your phone?
faceyourfaces said:
Last month I dropped my phone on bricks which cracked the screen badly. I got the screen repaired by Samsung but the sides bordering the bezel still have some scuffs. I put on a case to cover up the scuffs (and protect the phone too) but I really hate it. My phone is bulkier, I have to take off the case to get access to the battery and the case collects a ton of dust. How do you all survive with a case on your phone?
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You have to shop around to get the right one. I bought the kickstand version offered by Sprint, it adds very little bulk, offers full access to all ports/buttons, slides easily in and out of pockets (isn't gel) and it has a kickstand (did I mention that already?).
Now, if I drop my phone on pavement from a high enough distance it's probably not going to offer me the same protection those huge, bulky otter box cases offer but I'm willing to take my chance.
easy i like to keep my phone in good shape. sure its slim profile is nice but is it nice all scratched to hell? lol i had/have a ballistics case which makes it really bulky, i got use to it and could slip it in/out of my pocket. Now i have the tpu extended battery case and its fine also.
I use silicon cases. They don't add very much size at all.
I just use the cheapo gel case i mean it slips off when I need to, stays on the rest of the time. It absorbs the impact in ways hard cases can't. But yeah the trade off on those is its about twice as thick as the thinnest hard case which really only helps with scratches.
The Root said:
I use silicon cases. They don't add very much size at all.
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I agree with this. I have a silicon Tough Case (TC). Bought it from amazon for like $10. It is light and very thin. With the thin profile of my phone, with the case on ts still thinner than most other smartphones without a case. But i here were your coming from it is way better bare back.
Ive had mine since release day. Never once put a case on it. Dropped it pretty good at least 10 times and still no screen cracks or major dents. I will say that "Cheap plastic" helped it a ton. Try that with your glass iphone or metal framed phone, I bet you will get screen cracks and paint chips and large dents. I hate cases. Also I advise anybody and everybody to get their phone from Besy Buy Mobile. Their insurance is deducible free and virtually unlimited (every two weeks you can smash your phone to smithereens if you want) Cant go wrong. Never need to worry about a case or screen protectors.
Honestly the first time you drop it good with a case you just made your money back, so that helps me. Not to mention the Trident Aegis case = a hair thinner than the og evo. Sure, it isn't all sexy and skinny, but it'll still be beautiful years from now
I actually prefer my epic 4g touch with my tpu case over it being naked. But the the case has a very small form factor. On my OG epic I didn't like a case though.
Sent from my SPH-D710 using XDA
I use this thing. It takes an extra second to put it back in but I know it's secure.
I'm in construction (electrician) so I need something that won't slip from my hands while perched atop a ladder and won't get scuffed when clipped to my tool belt. I will gladly clean the case on a regular basis rather than lament a dirty, scuffed, and hard to replace rear panel. (Hard in terms of getting a new one.)
If I didn't need it for work, I would probably get one, albeit a thinner, more subtle one.
I look at it as a give and take. Sure I give up a little in terms of looks, but when it comes time to upgrade to another phone I am always able to get top dollar for my old phone.
Give the Sedio Active case a try. It is reasonably thin and you do not lose sensitivity on the volume and power buttons.
mdhscanes24 said:
Honestly the first time you drop it good with a case you just made your money back, so that helps me. Not to mention the Trident Aegis case = a hair thinner than the og evo. Sure, it isn't all sexy and skinny, but it'll still be beautiful years from now
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i completely agree .
i actually had my e4gt for 2 days on the second day i dropped it and cracked the internal screen ,and i lost all my new years pics because the screen would not turn on at all .
but i also bought the trident aegis case . It looks quite cool imo . and i have a better hold of the phone as well. ive dropped it several times now and all i get is a bounce
I use a case no, no screen protector.
sent from a Android device
I'm always on!
Nine dollars is a much smaller price to pay than $150 or $499.99. That's how I stand it.
Sent from my SGH-T989 using xda premium
I got my phone in Dec after not having a phone from Feb - Dec last phone was iPhone 4, tried adding a line during black friday's .01 cent cell phone sale and amazon rep told me sale went until Dec 5 when tried to purchase it they said I was wrong, took 3 sup's before one actually said they do record every conversation and then hear the rep tell me the wrong details however thye where good on the .01 sale.
Got the phone and was given a zagg screen for Christmas and when I dropped it in March and it broke the glass I was glad I had the screen because it kept it in tact until I got the replacement for the $100 insurance so now I have extendable battery in order totally use the phone as intended but no extra case fits.
I like the extra weight and size the ext battery adds feels better in hand but totally believe in zagg screen for occasional dropping if there was an otter box for safety that would support ext batt I would totally get it since I've dropped the .01 and had to pay $100 for new.
I will say this about the screen, since it was already broken I tried scratching it with everything from a screwdriver to a chisel point file and it would not scratch makes me wonder why it is so fragile it breaks when dropped. Only reason I would use the zagg screen is to keep the broken glass in place otherwise I wouldn't have a screen cover.
I have a baby and he grabs my phone, bangs it on things, and knocks it off tables. My case and screen protector are a necessity.
Sent from my SPH-D710 using Tapatalk
Matte TPU case adds virtually no bulk to the phone at all. It's really a perfect fit and looks great. Twice over the last 2 days I asked friends if they liked my case and they replied, "what case?". That says it all.
I got a cheap ass case from eBay, solely for the purpose of making my phone weigh something. It adds almost nothing, maybe a 1/8 inch. But, I must say I like it a lot. My kids dropped my phone twice, and not a single scratch. The case held like a champ. Well worth the $6 I paid for it.
Sent from my SPH-D710 using xda premium
noobtoob said:
I got a cheap ass case from eBay, solely for the purpose of making my phone weigh something. It adds almost nothing, maybe a 1/8 inch. But, I must say I like it a lot. My kids dropped my phone twice, and not a single scratch. The case held like a champ. Well worth the $6 I paid for it.
Sent from my SPH-D710 using xda premium
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Lol
sent from a Android device
I'm always on!
Nice
sent from a Android device
I'm always on![/QUOTE]
sent from a Android device
I'm always on!
So I am really torn. With my old phone I had a case originally, but I would swap batteries twice a day, plus I could never dock it in the car (since I had a dock made for my phone), or on my desk.
I am guessing with this phone I would not be switching batteries as regularly as I am now, but I still have the home/car dock issue. What do you guys think???
You can think of cases/screen protectors as insurance. In the end, it's up to you. But, one accident is all that is needed to ruin the phone.
I plan on getting a case, but my situation is going to be slightly different than your's. I have no issues with the dock situation.
Trust me, case up. I dropped my galaxy s3 and it smashed into tiny pieces. It wasn't insured so I was screwed.
Sent from my Nexus 7 using xda app-developers app
The phone will be too valuable for me to drop. I seem to drop them from time to time. I will have some kind of case (bought 2 already).
As far as the battery switching, with the 3100mAh batt and resonably long life as reports elsewhere, I think you won't be de-casing nearly as often.
My present iPhone (gasp) has an otter case. Taking apart the 2 part casing to change batts would really get old fast.
Once you drop a phone in a parking lot, you learn to slap a case on it as soon as possible.
Otterbox JUST came out with the iPhone 5 case this week (or maybe late last week). That is a longgggg time to not have a case if the same trend goes with the Note 2.
Samsung TPU Case
I grabbed one of the actual Samsung branded TPU cases. First time I've ever bought an OEM case. It's a very, very slick case. Feels nice in the hand, doesn't add bulk and has a raised from edge. It's a bit pricey at 30$ and the only complaint that I have right now is the AUX hole isn't that big so a bulky connector still means I have to remove it.
Other than that, the grey on grey looks glorious.
I have never cased my phones. I've always used a horizontal to carry the phone on my belt. My S and SII have both been dropped several times and the only issue I have had is scuffing and nicks on the edges. Amazingly they help up better than I would of thought. The hip case has always worked well for me and provides good protection. But once the phone is removed from the case it up to you to keep it protected.
I'm planning on picking up a note II and have picked up a horizontal case for mt belt and a case with a bumper around the edge and a flip cover. I'm afraid the case my make the phone a little thicker than I'd like and am looking for an additional case with a slim profile bet also covers the back and edges.
The note II being a large phone, with a little more weight and a large surface area I'm thinking a case would be a good idea. I'd say a nice minimalistic case that is easy to remove is the way to go.