Just to encourage anyone suffering from the overheating - get HTC to change the main board - it's like a new phone ...
I did the same... got the board replaced... they recognise it as a hardware fault over the phone and will replace the main board.... I've got a PVT3 now, I used have a PVT1
There is another very, very long post on this issue, and have been meaning to ask for some advice - this much shorter post has reminded me!
I also have the overheating/rebooting issue, have called HTC and reported the problem. Just waiting to sort myself out with a replacement handset before I call up and ask them to send the courier round... What I would like to know is, what is the best way to ensure that the main board is replaced first time around without any to'ing and fro'ing between me and HTC? How do you get them to recognise it's a hardware fault over the phone (I'm in the UK)? I basically just want to get my phone repaired ASAP and back to me ASAP without any hassle!! (and it's very ovious what the problem is!)
I also suffer from this problem occasionally.
I don't think I will bother sending it back to HTC as it will mean unrooting and flashing the stock ROM. I'm also due an upgrade soon so it will probably be more hassle than it is worth.
I may unroot it and flash the stock ROM and send it off to HTC after I have upgraded. I will then have a spare Desire or can give it to a good home.
Sent from my HTC Desire using XDA Premium App
Possible Fix for Overheating
Hi!
I have a HTC Desire with the AMOLED-Screen, which is said to be way better than the SLCD. I did a lot of research using Google and various forums, but did not find a real fix for my overheating phone: everytime i did more than just listen to music, my phone rebooted over and over again. It did get hot in the commonly described areas (around the microSDHC and SIM-Card and the little black square), and i had to rip off the battery to make it stop. I was really annoyed since i read that i would get a replacement without the AMOLED-Screen, that is why i decided to do some testing on my own. I found out, that i had less trouble with higher workload when i enhanced cooling by putting it in the fridge for example. (Other things like changing the microSDHC did not solve the problem for me.) When it comes to computers overheating, you clean them and have a look at the thermal grease between the chips and the coolers - and that is what i decided to do to my phone. On the inside of the battery cover, there is some metal-like shield in the lower area. I guess it is there for heat dissipation - but maybe it did not have proper contact. As i did not want to clutter the phone with thermal paste, i ordered a pad on ebay (for about 2€), cut it into smaller pieces and attached it to the parts that are known to become hot (see above). Then i attached my phone to the charger and ran a lot of apps, that would usually make my phone crash (Music Player, Skype, Internet Browsing at the same time). The back of the phone grew hotter and hotter (and was, in the end, a lot hotter than anything i have encountered over the last few month with my crashing phone), but it was stable!
So, if you are annoyed with your overheating HTC Desire: This might be a fix for you:
Buy a thermal pad (as it is used for CPUs, GPUs or Chipsets, mine was about 0,5mm thick) and attach it to the metal parts over SIM and microSDHC as well as the tiny black square and the area to the left of it. Mount the battery cover and enjoy!
Hope i could help
Terminator
EDIT: Turns out, the "fix" only delays the reboot-loop. It appears a lot more stable, yet it did still annoy me. Yesterday i handed it in for a replacement.
Related
My desire is getting too hot/warm near the bottom area and keep rebooting.
It is t-mobile UK version.i have debrand my desire to wwe 2.10.405.2
boot loader 32.44.00.32 by using gold card.
I check with htc they told me that the warranty of my phone is valid only in UK,than in frustration i just open the back panel of my phone and put some small pieces of aluminum foil over the heat sink to absorb some extra heat but that did not work and i don't understand what to do and i closed it again.
i cannot use my phone for more than 15 mnts bcos it getting so warm and rebooting.
if i remove the bettery and keep it for some time to get cool than it work fine but after some time same problem.
pls pls somebody help me
It appears this is a problem with the system board. Mine does the same.
Mine is usually when using GPS or on heavy data usage, the only thing that can work is to use SetCPU (device will need to be rooted) and set the phone to run at around 600MHz.
But I'm guessing you bought a 1Ghz phone to use it as that, mine will be going back to T-Mobile UK very soon.
Check your serial number (mine starts HT03) they appear to have problems up to HT07.
Agree - had to swap my girlfriends' Desire because of the same issue.
heat issue affects me too! So getting over the constant restarts!
Agreed on the heat issue - Mine is being affected as well and is also a T-mobile. it's serial number is within that range you mention: HT06MPL......
running 2.2, base 32.49.00.32u and kernal 2.6.32.15.
The problem only started affecting me when using the GPS until I realised it happened with any application that I use. Music, pics, browsing and even simple texting. And having a rubber cover probably doesn't help much either.
Whats the chances is getting it exchanged/repaired if purchased through topbuy.com.au? Best get onto it.
Thanks for the advice on the SETCPU app - I may purchase and monitor usage.
My phone has the same problem, it keeps rebooting all the time when it was warm. I bring it back to the dealer, and two weeks later i got my phone with new system board.
So, the problem solved..
feroz2u said:
than in frustration i just open the back panel of my phone and put some small pieces of aluminum foil over the heat sink to absorb some extra heat but that did not work and i don't understand what to do and i closed it again.
Click to expand...
Click to collapse
Putting aluminum foil on a device which was already overheating was definitely not the brightest thing to do. :/
Mine gets hot too around usb, but only during charge. It is only natural that CPU when stressed outputs greater amount of heat, but restarting definitely points out it is flawed too.
i can get by in mine, im waiting for vodafone to stop stocking htc desire, so i can get free upgrade to desire HD MWAHAHAHAHA
Well, My first generation EVO ran fairly well for about 4 months and then all Hell broke loose. Random reboots ranging from 2-10 times a day. I was unable to solve this issue no matter what methods I tried. I read about this issue that had impacted a wide array of EVO owners and it came down to 2 different categories of problem, hardware and software divisions.
First off, this issue has been effecting EVOs with AND without root. Meaning there is no clear justifiable reasoning that rooting your EVO may cause these things to occur. Heck, my friend bought a BRAND NEW 2nd generation Evo just last month and 2 days after he had bought it, he was showing it to me at the exact moment it started to freeze and reboot. It ended up doing it 5 times within the 3 hours we were at the mall together. It was enough aggravation for him to decide to swap it out at Sprint and sure enough, it rebooted right in front of the Sprint rep and he gladly gave my buddy a new one.
There were a bunch of people that just disabled data and started experiencing the problem thereafter, but they were able to resolve the situation simply by enabling data once more. Even though that, in its self, is an unusual and inexcusable flaw, it's no big deal compared to the other side of this problem.
The hardware issue seems to stem from overheating and the pattern is that the reboots occur either during phone calls, using juice extracting applications, or multitasking with many apps open. Upon further digging for clues, I found out what MAY be causing this problem just from a common sense standpoint and why it effects even the Droid X:
Because both the EVO and Droid X have large 4.3" Displays that are LCDs and not LED (AMOLED or RETINA) and are crammed into a very thin body, they generate a lot of heat that resonates to the motherboard. AMOLED and RETINA displays take up less power and create less heat than standard LCD displays. In addition, Samsung's cheap plastic may actually be a benefit to HTC's more expensive aluminum unibody because the metal body is just a magnet for that heat and retains most of it within the guts of the phone. Same can be said about the Droid X even though it uses less metal than the HTC.
I'm very convinced that this is the source of the problem, although I cannot verify it. I never had this problem with my Nexus One and I was way more of a hardcore user on that phone than my EVO. Heck, I was scared to be on the EVO for long periods of time just because of how paranoid this reboot issue had made me. I'm very disappointed in HTC and hope they rebound soon because I've always been a fan. Since my first EVO, I've switched to the Epic 4G and while I definitely don't think Samsung's build quality touches that of HTC, I will say that the reliability issues associated with the EVO are enough to keep me away from it. I really hope that this AMOLED shortage is resolved by next summer. I will never buy another Large LCD display phone again!
I never used my Evo not being rooted and I had some issues (with the various guides out). I finally got it rooted but since day one the phone locks up randomly and reboots. It might be heat related....seems to happen when its warm.........
Coming from an iPhone i have to say I'm EXTREMELY annoyed at this. i just want a damn phone that works at this point. WTH.
Its my work phone but I'm out of the country. I'm going to ask the phone group if they can replace mine for me. This is ridiculous.
I don't think it's heat
I had this issue with my daughter's phone. Hot or cold, wiped and reimaged it would sometimes reboot and loop 10 to 20 times. I finally had oit replaced by Sprint
Im having this problem. Ive noticed that when it reboots and i get it to turn on the phone temp is usually at 100 degrees or more, once it cools down i can resume what im doing until it starts to warm up again. Needless to say next week ill be getting my replacement phone, hope they dont give me any trouble.
Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
How old is it? In the eu the warranty is 2 years.
Sent from my Motorola Startac running Atari 2600 software!
Wow, good to see im not the only one. I have the same problems, and depending on the rom they get worse or better. im running CM7 now and i have little problems, but when i was running the ICS beta it happend a lot, both on and of the charger and in my pants pocket or out.
If its overheated and i take out the battery i can smell a sort of molten plastic / overheated electronics smell.
for me it was the same - main problem is motherboard.
in the end service center exchanged for me motherboard and now this problem is gone.
but before this exchange i did following:
* decreased max cpu speed to 576-768MHz (via SetCPU)
* in one of old kernels I was able to manipulate with CPU voltage level, so i was decreasing it for all freq. which was used by me.
* charging only via PC usb ports - when it was able to be fully charged and not overheat
but the proper way would be only to bring your device into service center...
I would also suggest decreasing the max speed
might be that sleep mode doesn't work entirely as it should in some roms, not making the CPU frequency drop enough when the screen is off.
And your device might be getting old and wear is starting to show.
If it's actually damaged, replacing parts may be the only solution
This is a known problem for the first devices. The solution is to change the motherboard, of course at the service center.
mephoneisjunk said:
Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
Click to expand...
Click to collapse
You need to pick a good firmware I worth Runnymede AIO V 5.0.1 Special Edition-> Base Runnymede 1.22.461.2 Official Sensation sense 3.5 Android 2.3.5 [CM7/r2] [STOCK] [AD2SDX] [A2SD] [BEATS] [RCTWEAKS] [Aroma Touch Installer]
no problems found! the same problems arise Earlier.
How did you void your warranty? Rooting or installing custom does not void hardware warranty. At least I got my pvt1 motherboard replaced even when I had rooted and used superglue to fix some broken plastic under back cover.
Sent from my HTC Runnymede
Ya, the phone is just out of warrenty, it really is only 1 year in Canada.. no ifs ands or butts...
But the phone only seems to do the reboot loop when I play angry birds when the battery is low and or when I play angry birds when the phone is charging ..
I think it happend once in google street view...
in other words intense apps... that make the phone warm up and then the sensor tells the phone to restart to protect the processor from overheating, but when the phone reboots the thing is still hot so it keeps rebooting.. only solution is to take the phone battery out and let it cool..
I guess this problem could get worse but it doesn't happen with normal web browsing at this point. I might have to live with it until I find someone to replace the mainboard cheaper than HTC wants.. otherwise not worth it.
I guess lowering the CPU max might be great so it doesn't overheat in the 1st place, I will try that.
I don't really understand rom, I have 2.3 gingerbread, is there something else I can change to perhaps get a better radio signal on this puppy ?
THanks GUys
I have this problem, although until recently it only when trying to use it as satnav.
I'm glad to hear it's a known problem though.
I contacted my provider and they said perhaps the battery is getting tired and causing it to reboot due to lack of power. I pointed out that it was the other components near the sim & sd card slots that were getting hot, not the battery, so they sent me another one. I did buy another battery too and that has made no difference either. As soon as I rooted the replacement phone it started getting warm too. I'm also pretty sure that the "replacement" was a refurbed one, since the optical joystick doesn't always respond and when typing msgs sometimes the vibe feedback stops working mid-word.
It's very frustrating not being able to use it for navigation any more (although it works happily with My Tracks for recording routes).
However since I've rooted it, I don't think I'd get away with requesting another replacement phone. I've tried installing other rom's that might run cooler, but when I do they always lock at the HTC splashscreen and I have to restore nandroid backup.
Hello,
i'm new to XDA developers. Should i buy this phone? I'm thinking about it these days but i'm not sure if it is worth. Thanks for your answers.
The same Problem on my Phone! While charging i can not use my Phone.
My solution: Don't touch while charging. :-(
I think I have same problem...my Desire in regular use get worm at 35% and at 38% burns my hand...and what is wors,for 15/20 min. regular use(not havy or gaming) temp. rise from 28% to 37% but something confuse me...last night I play 3d games for an 1 hour and at 20 min. I put it on charger and continue to play games and 40 min. later temp. is 40% and stil no reboot but butom side of phone(not battery...front side (buttons and screen) and back side) is so hot that I can burn my hand on it. I put statistic that battery indicator show(time,%,temp.). So is it like that to you guys? Is your phone have that heat thing for 15 min. of regular use?
Its pic of last night 3D gaming and its all statistic of temp./ % / time...
setCPU sorted this issue for me
mld0491 said:
setCPU sorted this issue for me
Click to expand...
Click to collapse
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Ahhhhh.... My gf phone having this issue.. and i think the problem is the sdcard, class 2 and use it for a2sd..
But, i tried to unroot the problems still happen, even without sdcard, the best way for me is leave this phone.. :-(
Sent from my PG86100 using xda premium
If still in warranty, call HTC.
Sent from my HTC Desire using Tapatalk
timwb said:
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Click to expand...
Click to collapse
simply installed it, and it had it run at lowest speed on idle so it could remain cooler
(you can check the settings on it to see what it runs on idle and modify to your needs anyway)
I have similar problem like yours. I suspect the problem is come from SIM because there is no this kind issue happened IF turn to flight mode or tool out the SIM.
Sent from my HTC Desire using xda premium
I'm back again XDA. Even more G3 problems!
So since the last time I posted, I've replaced the board on my G3. Everything was great up until the SIM reader quit out. Switched to an HTC One M9 and boy is it terrible. So I use the G3 for music, games, etc. Didn't bother rooting or anything. Running VS9854BA. It's always on Airplane mode with WiFi enabled, I try not to let it overheat since the WiFi went to **** on my last board. And what do ya know, as I was typing up a comment on Facebook the thing just freezes up, makes some ****ed up screeching noise, and tries to restart. I get boot looped and notice a red and blue led. So I pull the battery, hold down the power for a bit and throw the battery back in. It boots up. A few minutes later the phone freezes and does the same thing. The battery level was around 80% on this battery. I try another OEM battery and it works fine for the rest of the night. However, the phone is now doing the same thing with that battery. I've only had issues with non official batteries in the past. For example, one battery I have will make the phone reboot after using the camera. Anyways, I'm iffy on purchasing a new battery. I don't want to pay $6-10 on a POS that was made in 2014. And I don't want to gamble on buying a $15-20 OEM battery from LG, as it may still be old and degraded; or won't even solve the problem. I tried contacting LG to see if I could get any insight, or to see if they are selling newer manufactured BL-53YH batteries and have yet to hear from them. I have noticed most people have issues with LG phones two months after their warranty ends. I was surprised to see the G3 last a few years and would like to get some more time out of it. If my 2011 galaxy nexus still works flawlessly, so should the G3. In the meantime I put a little noctua thermal paste on the EMMC and was baffled by the temperature decrease in cpu z. It still doesn't fix anything though. Any thoughts here? Should I gamble and buy the battery or is this hardware failure?
TLDR: LG devices may be time bombs and their support sucks.
There seems to be a lot of bootloop/battery issues this week. I hope device is not a "time bomb".
Sent from my K00C using XDA-Developers Legacy app
n00dle24 said:
I'm back again XDA.... Should I gamble and buy the battery or is this hardware failure?
TLDR: LG devices may be time bombs and their support sucks.
Click to expand...
Click to collapse
"...as I was typing up a comment on Facebook..."
Maybe it's just the universe trying to tell you that Facebook sucks?
Kidding aside - it sounds like your phone is dying a slow death. Normally if you had just the restart issue I would suggest a new battery(even with the reboot at 80% - old batteries get weird), but with the sim issue combined with the screeching noise red/blue light reboot - which usually delivers a green screen kernel panic reboot - it sounds like the weirdness that occurs when a G3 dies.
If it were a bad battery I think it would just shut down, reboot to the LG logo, and then bootloop(that's what mine did when it failed); but failing G3 batteries do some weird things sometimes. To t-shoot a bad battery I guess you could try plugging the phone in and using it while charging to see if any troubles occur; if not, then invest in a battery. I can't say that is a fool proof way to check the battery though...the best way is always to replace it.
If it's (what is believed to be) a solder issue on the board - which a lot of G3 users have reported as the phone has aged - you can try the paper trick to create enough pressure on the chips to complete the solder connection or even using some heat to try and get some solder to reflow, but those are generally only temporary fixes...the issue usually comes back in time. It may be worth it to try the paper trick to help you troubleshoot your issues - if the trick fixes it briefly then you know it's a hardware issue and you can make a decision from there. If you have one of these solder issues it's just best to move on.
So flip a coin: replace the battery for @$20, or say eff-it and get a new phone; sounds like a tough decision...glad I'm not making it - yet.
*If you don't know what the paper trick is just search the G3 forums...screen flicker threads usually mention it and there are other threads out there too.
Hi - new to the G3 world. Occasionally I buy faulty electronics from ebay, in the hope of fixing the item. I like the challenge
So I bought a G3. This phone I bought is a mini work in progress to repair. I really like it.
I am going to put the workaround that worked in my case here first. It may not work or work for you
WORKAROUND FOR SEVERE NOISE CRASH:
SYMPTOM of NOISE CRASH PROBLEM: Using the phone, when out of the blue a horrible screech from the phone and a software (OS) crash and reboot.
When I got this phone it had big issues. I read and got a lot of help from here, thanks !!!
It would happen just about every time I used the phone.
The phone was also hot at the back and chewing through the battery. Was it overheating ? I'm not sure what temperature is normal for a G3.
WORKAROUND (THAT IS HOLDING UP AFTER A WEEK) NO DEATH NOW BY SOUND CRASH:
1. I think the best thing I did was to loosen (not remove) *ALL* the tiny screws around the phone at the back, around the edge. I will post a picture, but haven't done so yet.
I then flexed the whole phone a very little bit once the screws were loose. Yes I now have a few 'screws loose'.....
THATS IT. The phone hasn't fallen apart BUT obviously it could if dropped.
2. I also ran an app I learned about here called "battery guru".
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I am not using this phone to make calls - just use spotify and a video streaming service. Battery life great now and heat minimal.
I realize it's not an ideal solution, and may only worked with my phone. Will post a picture of the screws soon.
Cheers