[Q] Messaging (and DRM content) processes stopping unexpectedly on boot? - Epic 4G Q&A, Help & Troubleshooting

Today I took a picture with my phone and my phone froze up shortly after viewing the picture for some odd reason. So I soft reset it with a battery pull. When I started my phone back up I received a few error messages. The first one was that the DRM Content process had stopped unexpectedly (I think this was happening before my phone froze up). The second one was that the Messaging process had stopped unexpectedly, and the third was Handcent stopping unexpectedly.
After this happened I tried opening up Handcent, to which it displays the same force close error for a split second and then automatically closes. I uninstalled Handcent and tried opening the regular Messaging application, to which it displays some sort of force close error for a split second and then closes.
I was running the SyndicateROM Frozen 1.1.0. I tried updating to the ACS SyndicateROM Frozen 1.1.1 to see if it would fix my problem. It didn't
Does anyone have any suggestions on how to troubleshoot this?

You had journaling off. You can't reboot the phone without powering off or you wind up with data corruption and force closes. You need to reflash your rom and then use the re eable journaling zip in the development section. Also it wouldn't hurt if you researched things before posting, there have to be > 50 posts about this.

NateTheGreatt said:
Today I took a picture with my phone and my phone froze up shortly after viewing the picture for some odd reason. So I soft reset it with a battery pull. When I started my phone back up I received a few error messages. The first one was that the DRM Content process had stopped unexpectedly (I think this was happening before my phone froze up). The second one was that the Messaging process had stopped unexpectedly, and the third was Handcent stopping unexpectedly.
After this happened I tried opening up Handcent, to which it displays the same force close error for a split second and then automatically closes. I uninstalled Handcent and tried opening the regular Messaging application, to which it displays some sort of force close error for a split second and then closes.
I was running the SyndicateROM Frozen 1.1.0. I tried updating to the ACS SyndicateROM Frozen 1.1.1 to see if it would fix my problem. It didn't
Does anyone have any suggestions on how to troubleshoot this?
Click to expand...
Click to collapse
Download enable journaling from here:
http://forum.xda-developers.com/showthread.php?t=1071723
Flash it after you reflash your rom.

I flashed the reenable journaling zip after reflashing my ROM. The DRM Content force close error still pops up when I boot up, and my Messaging is still crashing :/. What am I missing? Or could there be another problem?

NateTheGreatt said:
I flashed the reenable journaling zip after reflashing my ROM. The DRM Content force close error still pops up when I boot up, and my Messaging is still crashing :/. What am I missing? Or could there be another problem?
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Have you tried a different kernel? Or something you are restoring from Titanium or Mybackup is causing.
I would start from scratch go back to stock, reroot with cwm 3.0.2.5, d/l ext4 conversion here http://forum.xda-developers.com/showthread.php?t=1109362, flash ext4 conversion, flash Frozen 1.1.1, flash journaling enable. Do not restore anything see if you still have the issue. If not then something you are restoring is causing your issue.

I don't have Titanium or Mybackup. The only backups I have are within CWM, made from flashing my ROM. I will try what you suggested, thanks.
Edit:
To go to stock, do I just wipe data/factor reset from CWM? Also is there any way to do what you said while still retaining all of my contacts/texts? I cannot lose my SMS history. There is valuable information within.

NateTheGreatt said:
I don't have Titanium or Mybackup. The only backups I have are within CWM, made from flashing my ROM. I will try what you suggested, thanks.
Edit:
To go to stock, do I just wipe data/factor reset from CWM? Also is there any way to do what you said while still retaining all of my contacts/texts? I cannot lose my SMS history. There is valuable information within.
Click to expand...
Click to collapse
Mybackup does txt and sms backups. Make sure you do a nan backup also just in case. You need to odin back to stock. Go here for step by step
http://forum.xda-developers.com/showthread.php?t=773032&highlight=odin+stock

Okay, I tried a bunch of SMS backup programs to no avail. Every one I tried would either crash or throw an error when it tried to back up my text messages.
I went back to stock, wiped my data/cache/system, and then flashed back Frozen 1.1.1 again. Everything worked fine until I tried recovering my data. The Messages process crashes again after recovering my data
Is my SMS history unrecoverable?

Is sms crashing or just the back up of the sms? What are you using to back up and recover your txt?

tazfanatic said:
Is sms crashing or just the back up of the sms? What are you using to back up and recover your txt?
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The whole reason this started was because my SMS messages application started crashing. I am trying to recover my texts. I tried using 5 or 6 SMS backup utilities, but to no avail. I didn't try anymore because I figured none of them are going to work. Something in my SMS history is borked :/

Thinking the same thing sorry. Not sure if someone else has any ideas. Do you have a nan backup from before the issue started? Yeah you might lose some txt but not all.

Related

[Q] process com.android.phone has stopped unexpectedly

Long time member - first time poster.
I have a bizarre problem. I have flashed and used at least a dozen ROMs, with various kernels, most recently Myn's RLS 2 as my daily driver.
Recently, I installed MIUI EVO v1.29, which worked fine. However, when I tried to flash back to Myn's, I got a "process com.android.phone has stopped unexpectedly" error at start-up. Same error anytime I use the phone or dialer functions for anything. Phone will not make calls or connect to Sprint, force-close when trying to view software properties in "About Phone," won't allow me to do a "restore" from ##DATA#. Same problems on Cyan, Frost and several others.
However, all functions in MIUI still work fine with no error messages as does the latest rooted stock. All other ROMs I've tried are basically non-functional.
I have tried wiping cache, dalvik cache and user data. I have tried updating to the latest radio and PRI (successfully). I have tried restoring from ##DATA# in the working stock ROM.
Any ideas on how I can fix my phone and continue to enjoy custom ROMs?
Thanks in advance.
I've only had this problem when installing any app that tries to interact with the phone - specifically call log widgets (sms& call log app).
Sent from my PC36100 using XDA App
Can you restore the process with titanium? Might help...just a shot in the dark really
Cy_n_ic said:
Can you restore the process with titanium? Might help...just a shot in the dark really
Click to expand...
Click to collapse
I'll give it a shot, but even if it works, it wouldn't explain the issue with a clean install.

[Q] I fixed permissions in CWM... now my phone is going haywire!

I just updated to ACS SyndicateROM Frozen 1.2 from CWM. It updated successfully. Everything is great... until I had a bright idea to go into CWM and select "Fix Permissions".
Now, the phone successfully boots up and into the ROM. However, all the apps are going haywire! Everything keeps force closing. Nothing will work long enough before it force closes. I can still lock the phone and shut the phone down from the ROM, but I'm stuck. What do I do? HELP!!!
WHEW! Ok, it worked after I went back into CWM and did fix permissions again. BUT, a bunch of apps are still force closing whenever I load them up. Swype and Google Frameworks keep force closing on their own.
How can I fix those issues? Go into CWM and do it again?
Depending on the number of apps you can just goto settings -> manage applications -> wipe data
If its more than a few just reflash the rom or load a recent nandroid backup.
Sent from my frozen Syndicated Beast...
Good news is that I think I got everything back to normal. I went back into CWM and did the Fix Permissions 3 times in a row. Except my contacts are all gone. Luckily, I have them all saved to my Google account. But, for some reason they won't sync. Any ideas?

[Q] Restoring SMS Breaks ROMs ( Help Please )

I would REALLY appreciate some help with this please, because after 10 reflashes, I still can't find the problem. I've been trying to flash the Darkside Evolution ROM ( latest T-Mobile version ) on my phone. Everything seems to work fine, until I start restoring my text messages, at which point, all hell breaks lose. My stock messaging app just brings up a black screen and eventually FCs, Google Play keeps FCing as well, and occasionally, no keys typed in any of my keyboard apps show up in the fields selected. Reboots don't help.
Here's how I've been flashing ( running CWM 5.0.2.7 non-touch ): 1. flash darkside super wipe. 2. flash ROM. 3. flash darkside cache-wipe. 4. let system sit 10 minutes before toying with it. I've also tried flashing the cache-wipe after the 10 minute system sit, but I still have issues.
Here's what I've tried, with no success:
1. Searching the forums for any possible solution, but to no avail.
2. Mainly use GoSMS to backup & restore texts, but also tried SMS Backup & Restore and GoBackup instead, with same results, if not worse.
3. Re-ODINed to stock, rooted and flashed CWM again .
4. Checked MD5 checksum of all files I've said I've used; all are verified as correct.
5. Tried Settings->Applications, and deleting cache / data for troubled apps. Only fixes issue with Google Play.
5. Tried different ROMs ( Juggernaut v5.0 and Darkside Digital Warfare v2.7-( my somewhat stable DD until now) months ago, and Infamous 2.6-(worked after a couple of tries, but missing features I need) and Darkside Evolution v7 the past few days ).
TL;DR - Restoring SMS breaks any Rom I flash. Help please?
Could someone help, pretty please?
...I'm sorry if I sound pushy or agitated, but I spent about 20 hours just this past week, wiping, flashing, and restoring, over and over again with quite a few different ROMs to no avail, and unfortunately I'm not exaggerating. I'm tech savvy, but I know anyone can make stupid mistakes, and I would just REALLY appreciate it if someone could help me finally get to the bottom of this; it's been the bane of my rooting life. I can get on an IM app if that would make it easier.
I used to use Titanium Backup to restore sms & mms. But now I use Go Backup and hadn't had any issues. Every time I've used SMS Backup. I would get issues of the app freezing. I'm using TWRP for my recovery. I know some Dev's say not to use it but I haven't had one issue with it at all.
When you do restore your SMS & MMS are you rebooting your device right after?
Beefvvl said:
I used to use Titanium Backup to restore sms & mms. But now I use Go Backup and hadn't had any issues. Every time I've used SMS Backup. I would get issues of the app freezing. I'm using TWRP for my recovery. I know some Dev's say not to use it but I haven't had one issue with it at all.
When you do restore your SMS & MMS are you rebooting your device right after?
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Thanks for the reply. I've mostly used GoSMS Backup, but I've tried SMS Backup & Restore, Go Backup, and TiBu ( with "Migrate System Data" checked ) this week, but all of them cause random issues. I've been hesitant about using TWRP because a lot of people don't recommend it, but I don't mind giving that a shot if it won't brick my phone. Is there anything I should know about using it?
And sometimes I reboot right after an SMS/MMS restore, and sometimes I try to access the messages before rebooting. With TiBu, I always reboot first now. Either way, I still have issues.
I'm also on DarksideEvolution.3.v7, and have used SMS Backup and Restore without any issues. Also used SMS Backup+ without issues. I've restored anywhere from 400-800 +/- messages. How many text messages are you trying to restore? My only thought, was if your backup has thousands of messages, it may cause a memory issue that causes the hang ups.
I'm trying to restore about 12,000 text messages...
I was able to get DarksideEvolution3v7 completely working once, except that my GPS wasn't working, so I was going to wait until TDJ releases an update with a GPS fix until I try Darkside again. I haven't used SMS Backup+ because I don't want to use cloud services, and SMS Backup & Restore is one of the best working ones right now. I just tried GoBackup again, and after about 65%, it force closed with some kind of unknown exception error, and no texts showed even after a reboot.
That's your issue. Had it happen to me awhile back. Had to do some manipulation to get it to work. I forget the details exactly unfortunately. However, I do recall it was related to The max limiter in the messaging app and had to go with handcent, adjusted max sms settings higher prior to SMS refresh. Then had some issues with mMs which is the part I forget
Tb has the xml backup feature now, that might help since the backup file is smaller, so maybe memory isn't such an issue
I was afraid it might be something like that. I've had issues with previous phones restoring texts when I start hitting around 10k messages, but nothing this severe, and I figured that our SGSII's processing power should be able to handle it. I've been making sure that under the stock messaging settings, "Delete Old Messages" is always unchecked, but I'm not sure if that's what the max limiter is.
And do you know if there's anything special that I have to do to activate that TiBu feature? I saw it in my changelog when I updated, but I wasn't sure.

Phone Freezing up badly

I've been using my phone for quite some time now, Flashing ROMs and all sorts of stuff but one day while i was running on a Darkside ICS (4.0.3) Rom when all of a sudden all of my messages were randomly deleted without my notification and GoSMS was unable to act. I immediately took out my battery and rebooted.Upon doing so i noticed all of my messages were still gone so i just opened Titanium Back Up and then Restored my messages. Shortly after doing that GoSMS froze again(Even the original Messaging App) and all my messages were deleted again.I decided to go back to a older ROM (Paradox II 2.3.6) and went there and restored all my apps and messages..Guess what?Another problem.The Phone and Contacts stopped worked every time i attempted to use it. So after messing with other ROMS(Even Jamieson's JB ROM) i just said screw it and went back to Stock and rooted again. And i once again downloaded my Titanium Backup, Restored Apps, and then Restored Messages and after my messages finished restoring and i attempted to send a messages..GoSMS froze up and forced me to Pull the battery..And it's just been freezing up badly after this. At the moment i did a Darkside Super Cache wipe and is hoping for the best.If this dosen't work then can anyone give me some Help?These Messages and Picture messages are valuable to me and i really wish to keep them..Help?
And now i cannot even attempt to make calls or send a message.It just dosn't go through at all. .
Seshin said:
I've been using my phone for quite some time now, Flashing ROMs and all sorts of stuff but one day while i was running on a Darkside ICS (4.0.3) Rom when all of a sudden all of my messages were randomly deleted without my notification and GoSMS was unable to act. I immediately took out my battery and rebooted.Upon doing so i noticed all of my messages were still gone so i just opened Titanium Back Up and then Restored my messages. Shortly after doing that GoSMS froze again(Even the original Messaging App) and all my messages were deleted again.I decided to go back to a older ROM (Paradox II 2.3.6) and went there and restored all my apps and messages..Guess what?Another problem.The Phone and Contacts stopped worked every time i attempted to use it. So after messing with other ROMS(Even Jamieson's JB ROM) i just said screw it and went back to Stock and rooted again. And i once again downloaded my Titanium Backup, Restored Apps, and then Restored Messages and after my messages finished restoring and i attempted to send a messages..GoSMS froze up and forced me to Pull the battery..And it's just been freezing up badly after this. At the moment i did a Darkside Super Cache wipe and is hoping for the best.If this dosen't work then can anyone give me some Help?These Messages and Picture messages are valuable to me and i really wish to keep them..Help?
And now i cannot even attempt to make calls or send a message.It just dosn't go through at all. .
Click to expand...
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I will definitely tell you it's in you app data...wipe all data to factory fresh and replace apps without data...and do not restore any system apps!i know it's a pain to redo settings but try that...
Sent from my SGH-T989 using xda premium
Oh and the best way to restore is to make a nandroid backup every few days so that way of something happen that would over write everything
Sent from my SGH-T989 using xda premium
From my experiences restoring TI backup apps/data from one version of android to another like ICS to JB, GB to ICS just ends up in total fail in so many ways. Bouncing back and forth like that it's just best to restore with NO data and re-configure the apps which shouldn't take long anyway.. At least a shorter amount of time than banging your head on the desk wondering why your apps keep crashing

[Q] Crashing apps after restore

Yesterday my phone was acting weird - Poweramp was starting at boot, Poweramp told me it couldn't verify my license, I had no media volume (but system volume was ok), my lock screen was being bypassed on boot, S-voice was starting whenever I put headphones in, no sound from bluetooth, etc. Weird stuff.
After troubleshooting and coming up empty, I took a backup with Clockworkmod, then restored to a backup I took on the 4th. When I rebooted, apps started crashing non-stop. Not only gapps, but also twitter, dropbox, etc. Every 1-3 seconds I'd get a couple of crashes. I also get a lot of notifications (not in crash windows) that it "cannot open database". These appear across the bottom of the screen, like when I'm notified that an app has received superuser access. It happens so often I can't even shut the phone off - I have to pull the battery.
I restored to a backup I took on January 10th and got the same thing. I restored back to the backup I'd just taken, same thing. I wiped the cache and the dalvik cache, same thing. I reflashed my gapps, but that didn't fix anything. I tried to remove my google account, but I can't get into the menu because the phone's crashing too fast.
So far, the only way I can get a usable phone is by performing a factory reset and setting up my phone again.
Does anyone have any suggestions on how I can get my data back? I have an app backup from January some time using My Backup Pro, but I don't want to lose a month's worth of data if at all possible.
I'm running a rooted Galaxy S3 (AT&T) on Stock 4.3. I've been messing with Xposed for the past couple days, but disabled almost all of the modules while trying to troubleshoot the issue (and it seemed stable before it started acting weird while I was shoveling snow). Also, only the most recent backup has Xposed installed.
Thanks in advance.
UPDATE: I was able to remove my Google account and this initially stopped the Google apps from constantly crashing, but other apps continued to crash. After a minute or so, the Google apps started crashing again.
I was able to restore a much older backup (4.0) and this seemed to work ok for the few minutes I tested it.
I did a factory reset on 4.3, which seemed ok, but when I started restoring my apps through My Backup Pro, android.process.acore started crashing every second or so. I cleared the cache, but it didn't fix the problem (in fact, it started crashing on the lock screen, which hadn't happened before.)
I'm starting to wonder if I need to flash a new ROM because something not backed up by Clockworkmod is FUBAR.
As far as I can tell, the causes of my issues were:
I think my CWM was messed up. When I flashed CM11 to get a working ROM, I saw there was an update pending. I installed that and it seemed to fix the problem with making new backups. I don't think I'll be able to recover the backups from before, but at least I can make new backups now.
I think the android.process.acore issue was the result of the My Backup Pro backup being from CM10.1 when I was trying to restore to Stock 4.3. I think there was some system data in there that wasn't compatible with stock. Selecting only the 3rd party apps that I "needed" to install seemed to resolve this.
I don't know about the original sound issue. I got a ticket response from Poweramp saying it was a Google account mismatch issue. I hadn't made any changes, so my guess is that somehow the account was corrupted. I don't know if removing/adding the account would have made a difference, since the whole thing blew up before I could try. It's also possible that something else got corrupted that caused the volume issue. Volume works fine now that I have a new ROM, so it was definitely not a hardware issue with the headphone jack. I backup restore or factory reset might have fixed the problem, but I don't know for sure.

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