HELP! Can't get Desire to recognize it is connected to PC! - Desire Q&A, Help & Troubleshooting

Ok this is the issue, when I connect my Desire to my pc, it does not recognize that it has been connected to a pc. It acts as if it's been connected to the wall charger. I have searched the forums and can see that other devices had this issue but never a desire.
I have RCMix S v2.0 running but I get the same problem with Oxygen and CM7 nightly so I am guessing this is not a rom specific issue. I have tried multiple USB ports, downloading HTC sync, restarting the phone and pc and tinkering with the settings but no luck. I don't want to send the phone back to O2 since with a custom rom, they will say the warranty is void.
Any suggestions on how to fix it?

OK I think the usb port is faulty. When I pressed the cable really hard it recognized it.
Mods, delete if you like.

Related

HELP! ROM flashing related issue? On Activesync: USB Device not recognized???!!!

Hi, I have reflashed my ROM I dont know how many times. Yesterday I tried to connect via activesync on a new ROM and it wouldnt connect. These are some of the things that happened:
Device orange charging light flashes a few times then goes off [never seen THAT before]
Activesyc menu comes up on device but activesync doesnt connect
Get 'this device can perform faster' message on desktop
Sometimes get USB devce not recognized on desktop
SOmetimes device orange charging light it stays on if I plug direct into PC but still doesnt activesync
I have tried to connect as DISK DRIVE but I dont see the device on my PC.
Have tried different ROMS, 6.5, 6.51, sense 2.1 and 2.5 but all have same issue. Have also tried connecting to other computers. same issue.
Have played around with USB to PC menu options (enable / diable faster data sync etc) but doesnt make a difference.
Anyone had this problems? Thoughts?
Have you tried diselecting "ask me 1st about usb connection type when I connect the device to the pc" under USB to PC settings
It worked for me
This is the exact problem I am facing!
I tried everything - as diskdrive, activesync (with/without speedup), etc.
On many ROMs, even the original one (WM6.1)
Can't connect - every PC gives an 'unknown device' and on some ROMs I cannot charge via USB, only via mains...
I also tried without the question on connection.
Just some thoughts:
Do you have corruptions on screen sometimes? (Some graphical glitches)
Any .CAB files you cannot install?
Did you try to reflash the same ROM more than once?
tried to connect without card in the device and in flight mode? (Uses less power)
With me it started after a ROM flash from Miri... (I don't blame him!!)
The Hard SPL did not give me any problem, the radio was not flashed, just the OS. But reverting did not help.
I certainly hope you will find a solution, since I have the exact same problem!!
Do you stil know what ROM you flashed when this problem occured?
I reverted to original ROM 6.1 AND 6.5 which included everything - boot, radio, os, stardup image. But it did not change!
I figured it out after trying everything i could: i think its a hardware problem. I have dropped my devicetoo many times, or plugged it in too many times. Who knows.
ekerbuddyeker said:
I figured it out after trying everything i could: i think its a hardware problem. I have dropped my devicetoo many times, or plugged it in too many times. Who knows.
Click to expand...
Click to collapse
And how did you figured it out? Did you return the device to the shop?
I have this exact same issue except I am on AthineOS... I thought it was my PC until I read these posts. No OS updates or any other machine updates were performed except on my device. Any clues as to a fix?
Somehow I don't think this is just hardware.
I did drop my device once, but that was even before first flash. After that it still worked.
So, some weeks later I HSPLed without any problem. After that the device still worked.
Then, after investigating which ROM to use I flashed the ROM a few days later.
Right after the first flash it all still worked. So, had to flash another and from that moment on the device cannot be reckognised by any PC.
I still think it has something to do with the flashing. I think the device does not give correct feedback when it receives some commands from PC (eg. the command to reply the device type/number)
Does anyone know a program which can check the USB port for the HTC Touch Pro 2? Just to test wheather the connector pins are ok?
download activesync 4.5 and run the setup. it will perform a repair. that usually solves the problem. if not, try a different usb cable and try plugging into different ports on your pc.
crazythunder said:
download activesync 4.5 and run the setup. it will perform a repair. that usually solves the problem. if not, try a different usb cable and try plugging into different ports on your pc.
Click to expand...
Click to collapse
These are the first things done. And this was already written in here.
It happens with many PCs, including some on which the device never connected to.
Also tried different cables, ports, etc.
Also disabled the fast transfer etc. etc.
Even tried several other ROMs, inclusding original Dutch 6.1 and Dutch 6.5
I'm having the same issue. I can connect via bluetooth, but not usb. And I'm stuck with 6.1. I was tole my phone was brand new, but now I'm starting to think otherwise.
waynehead05 said:
I'm having the same issue. I can connect via bluetooth, but not usb. And I'm stuck with 6.1. I was tole my phone was brand new, but now I'm starting to think otherwise.
Click to expand...
Click to collapse
Some questions, to verify this is due to flashing or is a fault in the design of the device...
- Where did you get the device?
- Have you flashed the device?
- Did you accidentally drop the device?
hi just to say had a completely orignal o2 xda orbit 1 flashed with new rom everything worked perfect before now active sync plays up i can sometimes connect but get usb device not reconigsed then click cross then pull out usb then reinsert then active sync connects works fully functional then after 5 min it disconects this is driving me mad as use active sync for a fast internet connection on my pda as my wifi is crap

[Q] Unable to connect moblile to PC HTC DESIRE

Hi,
I have got HTC DESIRE a day back, I am unable to connect my device to pc, when I plug the cable to PC nothing, neither mobile shows any thing nor PC. Also the device dont start charging. to charge I have to turn the devise of, connect the cable to PC it starts charging then, & if I turn the mobile on it still charges but dont connect to PC,
I have android 2.2, I think its the issue with of OS, is there any way I can reinstall the OS again? my device is not rooted,
Please Help me out, Thanx in advance.
Regards
Hi there
i cant sync my desire,pls help,sync program doesnt recognize my phone, windows 7
aliasif2010 said:
Hi,
I have got HTC DESIRE a day back, I am unable to connect my device to pc, when I plug the cable to PC nothing, neither mobile shows any thing nor PC. Also the device dont start charging. to charge I have to turn the devise of, connect the cable to PC it starts charging then, & if I turn the mobile on it still charges but dont connect to PC,
I have android 2.2, I think its the issue with of OS, is there any way I can reinstall the OS again? my device is not rooted,
Please Help me out, Thanx in advance.
Regards
Click to expand...
Click to collapse
The problem wherein the device doesnt charge when connected directly, and starts charging after plugged in while switched off, is not unique to you. I have faced the same issue. However I have been unable to solve it fully. Cynogenmod Rom when installed does not have this issue, and seems to be unique to Sense based Roms.
Have you installed HTC Sync?
If so, try uninstalling all three HTC Software from Windows-HTC Sync, the Driver Setup, and BMP Driver.
Disconnect the phone.
Now reboot the PC.
Reinstall HTC software fully.
Reboot PC again.
Now start up HTC Sync, and now connect the Usb cable.
droidzone said:
The problem wherein the device doesnt charge when connected directly, and starts charging after plugged in while switched off, is not unique to you. I have faced the same issue. However I have been unable to solve it fully. Cynogenmod Rom when installed does not have this issue, and seems to be unique to Sense based Roms.
Have you installed HTC Sync?
If so, try uninstalling all three HTC Software from Windows-HTC Sync, the Driver Setup, and BMP Driver.
Disconnect the phone.
Now reboot the PC.
Reinstall HTC software fully.
Reboot PC again.
Now start up HTC Sync, and now connect the Usb cable.
Click to expand...
Click to collapse
Thanks for your response, Actually I am unable to connect my device to pc, then how can i install any other ROM??
The procedure I have read from the websites require the PC to be connected with the device.
Also I didnt installed three things in my PC to sync, I just installed the HTC sync I downloaded it from the HTC website, Please tell where can I find the other two things.
Also there is an update, I have replaced the cable, Now when I connect the device to the PC, windows 7 shows un known device. But nothing is shown in the Mobile, no notification, & no list to select either "charge only" or "Disc Drive" etc
Thanks for your help
Regards
Hmm this sounds allmost exactly as USB-brick (i had one). Did you buy completely new phone or used one. You say its unrooted? Have you messed with your phone (flashing custom roms etc)?
godina said:
Hmm this sounds allmost exactly as USB-brick (i had one). Did you buy completely new phone or used one. You say its unrooted? Have you messed with your phone (flashing custom roms etc)?
Click to expand...
Click to collapse
No the phone is used one, but used only 2 or 3 days with no any scratch or any mark on it. I would have to replace the USB port of the device??

[Q] Desire HD not recognized on PC anymore

Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Bladeinger said:
Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Click to expand...
Click to collapse
Your device manager shows anything when you connect it to your pc?Debugging mode is enabled?
Device Manager shows nothing. Debugging Mode is enabled.
I went through a similar problem a while back - took ages to resolve it - in my case the problem was the usb cables I was using - I had tried a few - but its possible to get cables that only charge and dont communicate - eventually i got it fixed by using a new original cable.
Might not be this for you but it certainly helped me
No fix that I know of...
I had this problem...
I tried different computers, different SD cards, I could take the sd card out and put it in a usb holder and that would work fine, so it really wasn't the sd card. I tried different usb cables too.... nothing would work.
I spoke to my carrier (Orange) to see if they could sort out the problem, and they went through their 'script' of diagnostics and came to the conclusion that it was my computer drivers and there was nothing wrong with the phone!!!
I then rang HTC and after several phones calls later, they said that they would repair it, unfortunately that would have left me without a phone for 2 weeks, so I rang Orange again to demand that they replaced the phone! I told them that HTC had said it was a fault and they sent out a replacement Luckily I had not rooted it at this point, so it was easy for me to swap it.
The replacement phone came the next day, and like magic, worked fine when I connected it to my computer (the same one that apparently had faulty drivers!!)
So, I never found a fix for this, but managed to get a replacement! hopefully you will be able to sort something out...
Good luck
I had this problem once and it turned out to be kernel related, but I'm not sure if this would apply in your case since you've flashed a few ROMs and still have the issue. Still, might be worth trying one of Apache's Buzz kernels or LeeDrOiD's latest... if only to rule out another possibility.
does your PC recognize it if you mount the SD in recovery?
if not, it should be the cable
I had the same thing, I went crazy, and somebody told me to use another cable
and worked
Same happened to me.
Seems the phone crashed the USB controller or something on the PC.
A reboot of the PC fixed it for me (I dont see you mention that anywhere).
First of all, thanks a lot for all your replies!
As I said before, I tried 2 different cables, that both worked fine before. But after your replies I tried a third, new one - same result.
The card is recognized fine by windows when I put it in a USB-Card Adapter.
What I forgot to mention in my initial post, is, that I also formatted the card in my pc, put it back in the phone and started the phone new - same result.
I will try some other kernels now. B.t.w., has anyone a solution for flashing the radio without pc? Via terminal, or recovery? As this is one of the few things, that I couldn't try yet.
I'm 99% sure radio wont be a factor in this mate as they only deal with mobile connections, eg GSM/3G, Bluetooth, WiFi and GPS. If the problem is software and not hardware then I think it will be with the Android USB gadget driver, which is in the kernel. Someone please correct me if I am wrong.
Can you mount as usb in CWM?
No, that doesn't work either.
Sent from my Desire HD using XDA Premium App
1) Try reinstall HTC driver on your windows and try again.
2) If it failed, backup all your files on sd card via USB-Card Adapter. Then use SD Formatter 3.0 (google it) to format the sd card. Copy the backup files back to SD card and try mount the usb again.
HELP i got the same problem
I use the phone in the last 6 months; I have S-OFF, clockworks custom recovery and rooted stock HTC 2.2 Froyo. The only change I made last week is purchasing a desktop cradle "stand". I tested the stand several times the last week and I was able to access the SD card & the HTC sync modes successfully.
Now when I connect the phone using stand or any other USB cable including the original HTC; nothing happened on the computer! The USB manager activates and brings up the USB connection type menu. However, nothing recognized by PC.
I tried all things that you can expect (another PC, another cable, factory reset, new room, with/without cradle) nothing happened, even I connected the phone on a new PC it didn’t detect the new driver!
What to do now??
Hi,
Not sure if you have already, but you can try the new HTC sync version 3.0.5557 - It's actually for the HTC flyer tablet, but i installed it and it works perfectly for the DHD.
You might have a driver issue, but the new 3.0 sync comes with new windows drivers so maybe it's worth a shot.
I've checked the HTC Flyer support page but there's no link there for the 3.0 Synch ... I could only find a direct link, here below
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1097&news_id=923
Be sure to un-install the previous HTC sync first
Its not a driver issue, I tried the new sync. Not working. Nothing is working with USB only the charger.
I have a feeling that electrostatic damaged my USB. I remembered last week I touch the phone while charging and a one electrostatic click was strong.
help!!
Bladeinger said:
Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Click to expand...
Click to collapse
hey I have same problem... :-/
what's the solution ?? plz tell me
same problem
please help

[Q] USB Connection Problem Desire S

Hi and greets from germany
for 2 days now i cant connect my HTC to my PC with USB.
I did this since i had it. I just connected it as mass storage to get to my pictures etc.
Now it wont work anymore. i tried several PC and several cables.
The phone starts charging but no USB connection sign on the phone or any answer from the pc.
i did not modify the phone no rooting or anything.
some idea whats wrong? broken port on the phone or something?
i even tried the factory reset.. wont help.
rgds dario
Sounds like an usb brick.
Try asking in the Desire S section.

[Q] USB Brick - "USB device not recognized" (no ADB or Fastboot)

Hi guys.
As the title suggest I've run into a USB brick with my Desire HD. I don't know how and can't remember when but it was well after I was flashing custom roms. Basically when I plug it into any PC with any cable it says "USB device not recognized". The phone thinks it's just charging (charges fine otherwise both on PCs and with the normal AC adapter). When I'm in fastboot or hboot it won't say it's in USB mode either.
When I try using Fastboot and ADB on my computer it just says there are no devices connected. I've tried many roms, both with Sense and without going from gingerbread all the way up to ICS and JB with no luck.
I cannot find any solution to this problem anywhere and was just wondering if someone stumbled upon a fix?
My thanks in advance.
Huzi.
[Update]
Plugged it into the USB 3.0 port on my brother's laptop. It turned the phone off. Turned it on and it started installing drivers and it works on there. Haven't tried it out on anything else yet as I'm backing up the files. It turned off the phone and installed it on my computer but didn't work last night. I guess I'll try again once all 11GB are copied over
huzi_a said:
Hi guys.
As the title suggest I've run into a USB brick with my Desire HD. I don't know how and can't remember when but it was well after I was flashing custom roms. Basically when I plug it into any PC with any cable it says "USB device not recognized". The phone thinks it's just charging (charges fine otherwise both on PCs and with the normal AC adapter). When I'm in fastboot or hboot it won't say it's in USB mode either.
When I try using Fastboot and ADB on my computer it just says there are no devices connected. I've tried many roms, both with Sense and without going from gingerbread all the way up to ICS and JB with no luck.
I cannot find any solution to this problem anywhere and was just wondering if someone stumbled upon a fix?
My thanks in advance.
Huzi.
[Update]
Plugged it into the USB 3.0 port on my brother's laptop. It turned the phone off. Turned it on and it started installing drivers and it works on there. Haven't tried it out on anything else yet as I'm backing up the files. It turned off the phone and installed it on my computer but didn't work last night. I guess I'll try again once all 11GB are copied over
Click to expand...
Click to collapse
Same things happening on my one XL. this post is ancient For mine even using RUU doesn't work it goes like device unplugged/cannot be found or something similar. ill try usb 3.0 when i get back to my desktop but this kinda sucks. I just had it repaired days ago.

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