Weird Contacts/Sync issue - Desire Q&A, Help & Troubleshooting

Howdy all,
Over the last 3 weeks or so, my phone randomly seems to lose the names of all my contacts, and only displays their numbers.
The contacts are only stored on the phone and synced with Google. I haven't noticed if any other synced info, like calendar is affected.
Sometimes an error message pops up saying a google process has stopped responding (don't have a note of the exact message) and only a reboot gets things back to normal.
I'm on Orange UK and signal is always fine at the time.
It first occurred using Redux 1.2 so I've moved to Oxygen 2.1.3 and it's happened on both ROMs, so could be GB related, or specifically android 2.3.4 (but not sure if Redux has that yet).
Wondering if it's an issue at Google's end maybe.
Is anyone else experiencing this lately?
Regards
Wildcardspv.

Just happened again,
In the SMS inbox, all contact names on the threads turned to numbers.
Signal icons remained green, Calendar and Gmail remained synced.
Tried to access the contacts app and got a message like:
"the process com.android.acore has stopped responding"
I tapped on force close and it was resolved, this time without a reboot.
Anybody have any idea what's happening here or why??

Related

Gmail & ActiveSync Problems

Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!

Phone keeps hanging with 'Messaging' menu appearing

Hi All,
I'm a long time lurker and first poster - just want to say initially thanks for all the helpful hints, tips, software etc I've picked up from the forum.
However, I've recently got a problem that I can't seem to crack and wondered if anyone has any ideas. I've tried searching but to no avail.
Randomly (and often when browsing) 'Messaging' appears on the top bar (with 'Delete' and 'Menu' on the softkey bar (as if it had suddenly shifted to an email page) but the main portion of the screen remains frozen with whatever was going on before (i.e. the webpage, today screen or whatever). It'll happen a few times then Opera crashes, but it also happens with the phone on standby (not sure if Opera was still running).
If I hit 'Menu' then 'Reply' it comes up with the latest message from my Hotmail account. I'm running Windows Live as a push account I think it may be that triggering it when it starts to sync. Perhaps some sort of problem with Opera and Windows Live when they're both running?
I've not got any serious mods installed and didn't have this problem until recently. I've got the latest versions of Opera, Windows Live and have recently reflashed the ROM in case that was the problem but no such luck.
I'm going to disable the push email and see if it still happens then try uninstalling things to see if that stops it but any suggestions gratefully received if you've had a similar problem and have managed to solve it.
Brief spec:
WinMo 6.5 (latest official HTC ROM)
UK O2 network
Opera Mobile 10 Beta 2u (Ninja Duck enhanced, but it happened with the Opera official version too)
1% Battery mod
FInixNOverBatteryIconsOnly battery icon mod
sdkcerts for above
SmartPhone tracker (disabled - going to uninstall to check)
ive got the same issue with my stock att branded tilt2
hope someone knows whats causing this...
I'm now thinking it may be a memory shortage issue - last time it did it I checked on task manager and it said memory usage was 95%
It's only about 59% when I reboot so I can only assume that Opera or something is using an inordinate amount of system memory. No idea if that's it, though
HTC Imagio Too
Same problem with my HTC Imagio. Messaging just pops up randomly and for no reason. I believe, too, that it has something to do with the Hotmail push email, but it has not always done this, which is the real mystery.
I'm having the same thing happen. But when I hit the reply button, it just brings up a blank email with my address in the From line. I haven't noticed any increase in RAM though. To me, it's nothing more than a nuisance.
Same here, tmobile stock rom wm6.5.
But when I touch the center area the message tool bar goes away and I resumewhatever I was doing just fine, so I normally ignore this.
May have something to do with checking email. I don't have push (push for gmail still not good IMHO), but the phone is checking my two gmail accounts every 15 minutes.
I have this problem too, and can't stand it. Have push Hotmail via Windows Live, Sync "as items arrive" from 7am to 11pm.
I've also downloaded the HTC hotfix for SMS freezing (in case this is related somehow).
I searched for it and can't believe this hasn't been solved yet.
Same here.
I have had this problem since day one, about 5 months ago on my Tilt2. Grrr.
Same issue here.
I also have this issue.
I have observed this occur with 65% memory usage.
I can also confirm this occurs with POP3 email. I have 2 POP3 accounts and no push accounts.
It does not seem connection related, happens when connected via EDGE, 3G, & Wifi.
I am running an NRG wm6.5 ROM.
same problem here. was hoping to find a fix on here.
Same here, Verizon TP2 when I hit the messaging image, it just goes away. Using stock WinMo 6.5 rom with about 8 apps from OpenMkt. Device is pretty stable and other than above and very slow opening mail sometimes.
everyone has thais problem and no replies :-( I also have this problem
my phone freezes a lot when opening a new txt. I downloaded the hotfix sms fix from htc and when i go to install it it just says the hotfix is not compatible
I have a problem with mine regarding opening TXT messages in windows messaging app, not in the HTC txt app. When I close it, it just freezes then I have to hit the side button to reset....Anyone have a fix for this? Im running TMOUS windows 6.5
Same problem here. Although mine happens on both emails (pop and windows live) and text. Whenever I close any of them the messaging will pop up 5-30 seconds later.
Hopefully if we get enough people with the same problem someone will eventually find a solution!
EDIT: I'm running stock Verizon ROM with a couple minor mods (nothing that screws with messaging, other than the disable SMS sent popup)
Me 2
I too have the same issue with stock tmo 6.5 rom. I never noticed it with energy roms. I wonder if maybe he knows what could be causing this issue? Just an idea.

Problem after nandroid recovery

Hi all.
Having rooted with unrevoked and made a nandroid backup of my rom, I installed OpenDesire Team's Official Froyo HTC Sense ROM and radio on my phone. It worked well and it's the mod I am going to use. Problem is I don't have the time to set it all up now and reinstall everything and put all my settings as I'd like them since I am going to be on a business trip for the next 2 to 3 weeks. So I did a nandroid restore. All well and OK. Except I could no longer see any of my videos. Always an error telling me Sorry, you cannot play this video or whatnot. I rebooted and immediately after reboot I tried to play the same files. The first one started, then froze, and then all video files gave me the same error. Even files I had recorded with the phone. This went on for a few hours till I remembered the damn radio file. Thinking "it can't be that" I dloaded a previous version from the development section and flashed. Believe it or not, I can now play videos. Crises averted... except it's not.
Today I noticed that my Gmail app isn't syncing anymore. I receive mails in real time (pushed to the device) and can open and read them fine. I can even delete them from the inbox (or so it seems), but when I tried to reply to an email I noticed my mail just sat there saying "sending" in those red / pink letters. I tried to compose a new mail and sending that only to find all my composed mails since I had restored were still sitting in my outbox label / folder. And when I accessed Gmail from my PC's web browser, I found that all the mails I had opened in the Gmail app on the phone were still unopened on the servers. And the deleted ones were still there too, untouched. So it seems my Gmail stopped syncing. And I have already checked the settings. All else is working including calendar and contacts.
I have performed over a dozen restores now and tried all radio files in the forum. Nothing worked.
Does anyone have a solution for this issue? Please!!!!! Very urgent I fix it before leaving tomorrow evening.

People/Photo Hub/Facebook sync error - and growing frustration.

I became aware of the issue when I noticed that there were no photos in the People and Photo hubs - just little grey squares. Selecting them took me to a larger grey square then the message "Cant get picture. Try again later" My Facebook and Photo feeds still updated though.
I then went into settings and tried to manually sync Facebook but got error code 800723ff.
A search on the net showed that this was caused by the data connection being dropped, but this is not the case as I was able to sync my email addresses and Facebook updates from my friends were loading.
I removed and re-added the Facebook account at least 5 times. Pulled the battery and the SIM card...all to no avail. I really don't want to reset the phone and have to reload all my apps again. I did that about a month ago because of an error with the Marketplace. If anyone has any ideas or came across this before and knows the solution it would be greatly appreciated.
Another thing... this is something I was able to confirm - at least for my phone - when I deleted and re-entered the Facebook account. The time it takes to load the Facebook content and load a post with comments increases as time goes by. I first noticed this back in January when I got frustrated because it started to take the What's New in the People Hub over a minute to load content. On a whim I deleted the Facebook account, added it back in and lo and behold... loading content in 1 - 2 seconds. Selecting a post by one of the fan pages I follow, such as Yankees or Rangers, that had up to 90 comments loaded everything in about 4 seconds. Prior to this, loading a post with 9o comments was an exercise in frustration. I'm talking almost 2 minutes.
Before this latest error, I felt that things were a bit slow again. Not as slow as in December, but still a bit of a delay. Now, with the Facebook account freshly entered I am again enjoying speedy load times. I just loaded a post with 99+ comments and that took only 3 seconds.
I am worried that this is the norm. That as time goes by, loading content in the People and Photo hub will become progressively sluggish. It reminds me of WinMo 6.1 where I had to do a hard reset every 8-10 months because the system slowed to a crawl.
So, can anyone else confirm my findings? If this is indeed the norm, then this is an issue that MS needs to know about and correct. I guess I can delete/re-enter the Facebook account every couple of months but why should I have to? It's a minor pain in the ass to go through my contacts and relink them everytime I do this.
no such issues on my HD7, maybe you should bring it to service ctr, if the data connection is dropping, it maybe the radio issue...
I have a problem with some pictures of my contacts linked to facebook not wanting to update, none of the other issues though.
nat1 said:
I have a problem with some pictures of my contacts linked to facebook not wanting to update, none of the other issues though.
Click to expand...
Click to collapse
same issue here,i think it's the recent changes of Facebook that bring These trouble
karelj said:
I became aware of the issue when I noticed that there were no photos in the People and Photo hubs - just little grey squares. Selecting them took me to a larger grey square then the message "Cant get picture. Try again later"
Click to expand...
Click to collapse
I've just signed up to say that I've been having the same problem recently.
I experienced the problem with Facebook photos as well, it lasted for about 3 days. Today it started working again, must have been some bugged update on Facebook side that's gone now.
I just noticed that the "what's new" feed in the Picture Hub suddenly has gone completely empty and just says "no news to share now". Very strange and annoying.
I had the grey squares pictures issue, I turned off the https Facebook Account setting and they came through straight away.
Well I don't use facebook integration in contacts.
I rather use the app for that.... I visit FB maybe 10 minutes a day.
For weeks I had been frustrated because a few of my contacts would not appear in the People hub, nor link to their Facebook counterparts. It turns out there is a Facebook privacy setting that allows a Facebook user to prevent "platforms" from accessing their data. Thus, the Facebook app will show them, but the integrated Facebook support will not even show them as your friend. There is no workaround or solution for this, other than to ask your friends to turn this setting off in their privacy options. I understand this isn't the exact issue the OP is having, but it seems to me this thread is full of Facebook/WP7 interaction information and I thought it may help others who are experiencing the same problem.
KirwanDWH said:
I had the grey squares pictures issue, I turned off the https Facebook Account setting and they came through straight away.
Click to expand...
Click to collapse
Thanks! I completely forgot that I had turned that on. Turned it off and it works again.
I have big issues with the Pictures Hub.
I have not been able to upload any photos to either skydrive nor facebook for days now, and it doesnt even show my pictures from facebook, the only thing I have there is "Camera Roll" and "Saved Pictures".
I get the message "We cant upload pictures at the moment, try again later".
I have two Omnia7's right now, it works just fine on one, not the other.
KirwanDWH said:
I had the grey squares pictures issue, I turned off the https Facebook Account setting and they came through straight away.
Click to expand...
Click to collapse
Hey! I'm running into the same problem as described by the OP and I'd like to try out your solution - I'm just not sure what you mean by the https facebook account setting. Where could I find that?
I currently have secure browsing as disabled when viewing my facebook account in a pc browser through facebook's own website, under account settings > security
No problems like what's described in the OP but I did notice that not as many posts are displayed as before.

New SMS not showing as unread

Hi everyone,
I am running CM10 Alpha4 on my HTC One X and I have the following problem:
When I receive an SMS, a notification shows up which is fine, but the received message (and other new messages as well) shows as read instead of unread. :crying:
Can anybody help?
Thanks
SMS problem update
I have noticed another thing that might be related to the problem: today was Aug 14th and all threads of all messages that arrived today were showing as Aug 13! Then, one message came that was displayed as 4:30, which means today !?
Here are the things I have tried:
1. I checked Date/Time, it is ok.
2. I deleted all messages and tried to send myself just one message, same problem
3. I deleted all messages and restored them with Backup/Restore, same problem
I noticed another thing: when I receive one or more messages, the notification shows up, which is ok, but when I open messages app, besides the original problem, the fact that no messages are displayed as read, the notifications disappear instantly. It is as if the messaging app "reads" all messages, or this is just normal behavior, I don't know.
Does anyone else have this problem, please help!
Also, is this the right place to post this kind of problem? Can anyone direct me to some better place, because no one seems to have interest for this question here
Are your timezone and time correct?
BenPope said:
Are your timezone and time correct?
Click to expand...
Click to collapse
Yes, I have tried both automatic and manual settings, both with same result
It's weird, all I can suggest is that perhaps your phone thinks it used to be in the future and you'll have to get past that date before it will stop thinking that everything has been seen (hopefully less than 24 hours).
BenPope said:
It's weird, all I can suggest is that perhaps your phone thinks it used to be in the future and you'll have to get past that date before it will stop thinking that everything has been seen (hopefully less than 24 hours).
Click to expand...
Click to collapse
YES!! I think you are right, the messages suddenly started appearing as unread!
This happened all by itself, I didn't change anything since the last time it didn't work.
Although, I don't recall doing anything "weird" with date and time settings.
Maybe Titanium restore screwed something up, I don't know.
Anyway, it works (for) now .
Thank you very much for showing interest in my problem and for your suggestions!
Cheers!
Awesome.

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