Voice Mail Problem - EVO 4G Q&A, Help & Troubleshooting

A few months ago, I installed the Google Voice app, chose my existing number and Google voice in settings and let it run. It was ok, but not as good as VVM. Plus gettign a text msg, a gmail alert and a VM alert every time I get a call was annoying.
So, when I flashed Mik's, I didn't re-install gvoice, and chose my carrier and now I get no VM alerts. VVM says I have no messages. "1" on dialer direct to VM says I have no messages, but if I browse to google.com/voice on my browser, I can see my messages.
How the hell do I get away from Google voice now and just let Sprint VM handle my messages?
EDIT!!!!
Nevermind, finally found it.
*38 disables gvoice

Related

[Q] Google Voice Setup?

I'm trying to enable Google Voice to be used for voicemail on my phone.. but I'm having lots of issues.
I'm running the CM6 Nightly (update every day or two) and have no Sprint apps left on the phone. I Installed/updated the Google Voice app on my phone, activated my Voice account for voicemail online, and called the number that it told me to call.
I am getting an error "Unfortunately your network carrier is currently not supported..." when trying to configure my voicemail for Google Voice.
Not sure where to go from here.
At the moment the only way I can access my email is by calling my number the old fashioned way.. I also get like 4 text notifications for every voicemail. I'm not sure why I get so many?
Thanks for any help.
You can ignore that setting. All it's really telling you is that GVoice can't automatically change your voicemail settings without calling a special number. As for the texts, go to your GVoice page on a computer, Settings, Voicemail, and un-check the Voicemail Notification texts.

[Q] Where is the voicemail on CM???

on the notification bar it says three new voicemails with *86 under it , but when i click it, it dials something incorrect. Where can i find my voicemails on CM6??
You can search for the Sprint Visual Voicemail VVM apk, or download and install google voice for your voicemail.
Either way, you will always get those darn *86 voicemail messages on every reboot, and everytime you come out of roaming. I find it extremely annoying, but you have to learn to deal with it.

[Q] Sprint+Google Voice Texting Question

Hey guys. Just did the whole Google Voice deal where my Sprint number becomes my Google number. All I want to use GV for is voicemail, that's it. I can either get 2 texts (GV and my regular text messaging) or texts on my regular messaging app but it would disable all notifications including voicemail (which I want only voicemail to appear).
How do I get rid of the texting feature? I only want to be notified by GV for voicemail and notified by my texting app for my texts.
BTW, I'm running the GV app as well.
unfortunately GV wont let you change the type of phone ( mobile, home, work, etc.). you have to delete your real number then add a new number and set it as a non mobile number. ( use the tab at the bottom right of the GV screen that says upgrade ) you can then choose a new GV number and stop the texts from GV

Visual voicemail not working: voicemail text?

Hi this just started happening recently. I don't know what's going on because I didn't flash a new rom or anything. I'm running Warm 2point2 version 5 from January.
Anyway, my visual voicemail was working a few days ago. however, now I keep getting text messages saying
//ANDROID: 2123314140 has sent you a Sprint Voice Message. Call 408-970-0000 to listen. MMSN, 165690d00, 2086, V69zLlbixvi//CM
Has this happened to anyone else and why?? Thanks for any help.
That sounds like Google Voice. Have you used that? You'll need to go to Google's website on a computer, sign in, go to "Voice" and go to settings.
Hm I've used Google Voice before and had issues and I brought it into Sprint and they fixed it for me. I thought I was rid of Google Voice already! Hmm so what do you do in settings? All it gives me is billing and account, to change it to english or the time zone =/. How do I rid myself of Google Voice once and for all???
I had this happen too out of the blue. It's not google voice. It is either Handcent SMS or Go SMS Pro. I have Go SMS and what I did to solve it was uncheck the box in Settings>receive Settings> Disable other message notification. That solved it for me.
All sprint probably did was uninstall the app. Trust me, I've made the comment of Google voice taking over your phone like Cyberdyne before lol.
Anyways, go to Google and log in. Go to "voice." Go to settings, manage phones, or numbers, or something line that. You have to uncheck your phone number to finally break the link. If you can't find it I'm sure somebody can explain it a little clearer lol.
It wouldn't hurt to check your settings in handcent, if use it. However, if you have not actually fonder to Google's website on the computer, and unlinked your phone number, then you have not really really escaped yet.
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]m.sprint.com
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Thanks for all the responses!! AliLaPointe was right; it was my GO SMS -_______-. I just had to disable the "disable other text notifiications" to get my voicemail working again. Does that mean you'll have to just live with multiple text messages to get your visual voicemail?
And voicemail guy thanks for the advice. Is it true you can send a voicemail as opposed to leaving one (i.e. you compose a message and record it and then send it to them? How does that work? is it like email but in voice format?"
ok, this has been driving me nuts. It is my Handcent SMS, that is messing up visual voicemail. I dont know how why or when they put a part of this program in to cause this text message notifications to come instead of my VVM, but I HATE IT! Uninstalled Handcent and all works like it is supposed to.
Any ideas of how to get handcent to work as it did just a week ago? I did not get an update that I know of.
Also if you hit #2 when you dial that weird number ending in all 0000s, it will say that you will receive all voicemails to the phone. I dont know if that works or not as I am not going to install Handcent again.
voicemailguy said:
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Click to expand...
Click to collapse
Thank you voicemailguy....you've saved me. When I called sprint about this exact issue. The only hope they had for me was to do a hard reset...I don't think so. I truly think for my case I had a little of both issues my Go SMS pro was enabled and vvm wsa not activated. Thanks again for alleviating my frustrations.

Issue with Google Voice App

I'm running FE22, however this problem was noticed in several ICS builds.
I'm trying to use the Google Voice App for all my texting/voicemails. I'm using the "use your google voice number..." option in the integration, as I had my google voice number set up prior to moving to Sprint.
Google voice is not notifying me of new voicemails or text messages. The online webpage (as well as the Google Voice plugin for Chrome) see the messages right away.
I've checked every and all "notification" type options on the phone. If I enable the "send text messages to phone" and "send text message when I have a voicemail" I get notified via the text messaging app, however that's not what I want. It should notify me in the status bar and play a sound when a new text message/voicemail comes in WITHOUT sending it to the native text messaging app. I swear it used to do this in GB, but I can't be sure if it was on my old Verizon phone, or this phone.
tyknee said:
I'm running FE22, however this problem was noticed in several ICS builds.
I'm trying to use the Google Voice App for all my texting/voicemails. I'm using the "use your google voice number..." option in the integration, as I had my google voice number set up prior to moving to Sprint.
Google voice is not notifying me of new voicemails or text messages. The online webpage (as well as the Google Voice plugin for Chrome) see the messages right away.
I've checked every and all "notification" type options on the phone. If I enable the "send text messages to phone" and "send text message when I have a voicemail" I get notified via the text messaging app, however that's not what I want. It should notify me in the status bar and play a sound when a new text message/voicemail comes in WITHOUT sending it to the native text messaging app. I swear it used to do this in GB, but I can't be sure if it was on my old Verizon phone, or this phone.
Click to expand...
Click to collapse
If you go into the Gvoice app - is it set to sync background data?
I've run a few ICS roms and haven't had this problem.
Maybe try clearing the data on that app or uninstalling/reinstalling fresh?
If you are using a battery saver app that disables mobile data or background data, like Juice Defender, then Google Voice will not receive updates while data is disabled. No updates to the GV app, then no notifications.
tyknee said:
I'm running FE22, however this problem was noticed in several ICS builds.
I'm trying to use the Google Voice App for all my texting/voicemails. I'm using the "use your google voice number..." option in the integration, as I had my google voice number set up prior to moving to Sprint.
Google voice is not notifying me of new voicemails or text messages. The online webpage (as well as the Google Voice plugin for Chrome) see the messages right away.
I've checked every and all "notification" type options on the phone. If I enable the "send text messages to phone" and "send text message when I have a voicemail" I get notified via the text messaging app, however that's not what I want. It should notify me in the status bar and play a sound when a new text message/voicemail comes in WITHOUT sending it to the native text messaging app. I swear it used to do this in GB, but I can't be sure if it was on my old Verizon phone, or this phone.
Click to expand...
Click to collapse
try this. Open Google Voice App, Menu, Settings, Sign Out. Now, when trying to sign back in, it asks if you want to "Skip" or go "Next". This is asking if you want to integrate the "special Sprint+GoogleVoice" application. Apparently Sprint and GoogleVoice have partnered up. So click SKIP not NEXT. Skipping will allow you to go about Google Voice in the NORMAL SET UP.
I was having trouble making phone calls with my Google Voice number. I experimented and realized that this Sprint integration was the culprit.
Let me know if this solves the issue
So it's fixed now. I'm not 100% sure what did it, but I think it was the option "Voicemail display". I had it checked at one point, and it seem to start working after I unchecked it.
However, prior to this, I had also completely wiped my phone (deleted everything on the internal SD card) and flashed the latest FE22 build.
disable the "Voicemail display - view and play voicemails from the phone call log"
An update for anyone experiencing this and puzzled as to what fixes it. Of course this could have far more variables in play but the setting that enabled the Google Voice voicemail notifications to work was disabling the "Voicemail display - view and play voicemails from the phone call log" option under Google Voice settings. I am running GA10 (JB 4.1.2).

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