Develop Bugs

[Q] Tried to Unroot my phone, now stuck at white HTC screen.

Tried to unroot my HTC EVO now its stuck at htc screen. Even if i go into recovery mode it will just get stuck at screen. Im getting frustrated and i dont have warranty on phone. is the phone pretty much done for??

Try running an official RUU to unroot or if you can get into bootloader, you can download a stock PC36IMG file and load it that way.
Links found in this post

i did the pc36 file. it updated my phone, but still stuck at the evo screen. i go to press recovery then goes straight back to htc screen

What PC36IMG file did you use? The one for build 3.70?
The links I posted are for RUUs which are exe files. Connect the phone to the comp and run the RUU.exe file and it should do its thing if the phone can be recognized.

thanks ill try when i get my windows computer running. do you think my phone is bricked??

I'll be honest and say...I'm not an expert and I don't really know if your phone really is bricked or not but I sure hope it isn't! I've seen many threads where people post situations similar to yours and other XDA users say...as long as you can get into bootloader, then no it is not bricked. Just have to find a way to get a stock ROM loaded back on your phone and generally that's through running an RUU.

ok so just install RUU and let it do itz job? just wanna get the s-on somehow so i can take to sprint store.

so im trying to flash it to get the s-on right, but when i click on fastboot it says bootloader then when i press it it goes back to fAstboot. any ideas??

i cant get into bootloader!!

Can you try to download this PC36IMG file HERE. Says you need NAND unlock which you have, hopefully it can installed the rooted ROM with ClockworkMOD recovery, and once that's working try to unroot again. Otherwise...sorry, I'm not sure what else to tell you.
EDIT: How did you install the previous PC36IMG? When you hold VOL DOWN and POWER, do you get to the screen with the Android on skateboards at the bottom?

ok im gonna try it again. I just dont understand when i press fastboot then bootloader why it doesnt go to the black screen. so i can get on my sd card, thats what im not getting... so frustrating!!!

Ok, do you have a microSD card reader of some kind? As long as you can get the file onto the SDcard and once you restart holding VOL DOWN and POWER, it should automatically try to look for the PC36IMG.zip file if you wait for a quick minute or so.

yeah i do. slow computer its still downloading. the first time i did this. it updated and everything. It says do you want to reebot now i said yes. Comes back on and loads to HTC evo 4g screen and just stays there. No sprint boot up or nothing. I might have to use that RUU file if i find someone with a windows computer. I tried that RUU thing at home and it just said USB connection error. oh yeah if i press recovery it just goes to htc screen and thats it!!!

so i updated it. rebooted to htc evo 4g screen and stays there

try this and see if its your same issue forum.xda-developers.com/showthread.php?t=831915&highlight=bricked
and do a search in development with bricked as the header....
I think if you can get the zip on your sd card you should be ok. Not quite sure by what I have read if you have actually done that part as of yet
also this http://forum.xda-developers.com/showthread.php?t=880152
Good Luck

i did the RUU thing. updated, but phone still goes to htc evo 4g white screen and nothgin more

[Q] Bricked if I cannot reach recovery?

Sounds like there weren't any ideas in Q&A for this one, and I haven't seen much in terms of not being able to access recovery, so here goes...
I was happily using CM7, and while reading through a Diablo III news page (hopefully it comes out soon ), my phone rebooted into a boot loop. Weird, but I figured at worst I would wipe data and reinstall a ROM. Unfortunately, I can't get into recovery any longer.
If I boot the phone normally, I see the white HTC splash screen for a few seconds, then it reboots. I can use HBOOT fine, but as soon as I try to reboot normally / boot into recovery / boot into Restore Factory Defaults, my phone will reset. Let me clarify...
Pull and replace battery
Boot into HBOOT (volume down + power)
Select Recovery
Phone reboots and reaches CWM Recovery 3 for about 1/2 second, not long enough for me to click anything
Phone reboots into boot loop
I've used HBOOT to flash to CWM Recovery 3.0.0.8, downgraded to the stock radio, run the 2.2 RUU. I'm still running up against the same boot loop problem.
I wouldn't be surprised if it was a hardware problem, but I'm anxious to hear if anyone has ideas to try first. Additionally, is there any way to restore to S-ON through HBOOT in case I need to bring this into a Verizon store? I have fastboot.exe that can recognize the device over USB while the device is in HBOOT, maybe this will help?
Thanks!

Current state: Ran 2.2 RUU, S-OFF, HBOOT-0.92.0000, AMOLED, 2.15.00.07.28 radio
Thanks again.

Had this exact issue while running cm7. First couple of from when it was crackflashers. I couldn't find anything to help or fix it. I got a new dinc because I can't afford to be without for long.
Good luck dude.
Sent from my ADR6300 using Tapatalk

Thanks for the note. Maybe my fate will be the same. Did you get any sympathy from Verizon?
Doesn't sound like there are even any suggestions using fastboot, lol. [crickets chirping]

Can you flash cwm 2.5.x and try? Not sure if it will help but worth a shot?
sent from a phone

Yeah take out battery, then pull out sd card put it into a adapter and insert it to ur pc. Then find the file that was shipped specifically for ur device it looks something like this PC130mg.zip or some crap like that anyways put that on the root of your sd card. load ur card back to your phone now into hboot(volume down plus power) mode. Your phone will auto detect that file and start to ask if u want to install update say yes boom it will flash back to stock.....however my only concern would be if u need to turn s-ON before u do this.
I did this for a evo 4g and it worked but I turned s-ON first as it was in the instructions I was following. I think maybe the update file checks to see if ur S-off or on. But don't quote me on that.
Sent from my PG06100 using Tapatalk

popasmurfn23 said:
Yeah take out battery, then pull out sd card put it into a adapter and insert it to ur pc. Then find the file that was shipped specifically for ur device it looks something like this PC130mg.zip or some crap like that anyways put that on the root of your sd card. load ur card back to your phone now into bootloader (volume down plus power) mode. Your phone will auto detect that file and start to ask if u want to install update say yes boom it will flash back to stock.....however my only concern would be if u need to turn s-ON before u do this.
I did this for a evo 4g and it worked but I turned s-ON first as it was in the instructions I was following. I think maybe the update file checks to see if ur S-off or on. But don't quote me on that.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
Yeah, I agree with popasmurf. Put the PB31IMG.zip on your sdcard. Then let hboot discover and update it. It'll be back to stock and youll have to reroot but better than a paperweight.
You can find the image here -----> http://dougpiston.com/?page_id=108
I'm assuming you have a dinc.
sent by carrier pigeon

hope that helps

@phazeone let's say he just does that. Now his phone reboots and is on stock and looses his root, now he can root it again and then turn the S-on by the single file flash from recovery mode, and then use the update file again to flash the phone back to normal stock without root ( if he was taking it back) so whenever u want to manipulate the S security u must be rooted correct?
Sent from my PG06100 using Tapatalk

popasmurfn23 said:
@phazeone let's say he just does that. Now his phone reboots and is on stock and looses his root, now he can root it again and then turn the S-on by the single file flash from recovery mode, and then use the update file again to flash the phone back to normal stock without root ( if he was taking it back) so whenever u want to manipulate the S security u must be rooted correct?
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
You are correct.

popasmurfn23 said:
Yeah take out battery, then pull out sd card put it into a adapter and insert it to ur pc. Then find the file that was shipped specifically for ur device it looks something like this PC130mg.zip or some crap like that anyways put that on the root of your sd card. load ur card back to your phone now into hboot(volume down plus power) mode. Your phone will auto detect that file and start to ask if u want to install update say yes boom it will flash back to stock.....however my only concern would be if u need to turn s-ON before u do this.
I did this for a evo 4g and it worked but I turned s-ON first as it was in the instructions I was following. I think maybe the update file checks to see if ur S-off or on. But don't quote me on that.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
phaze one said:
Yeah, I agree with popasmurf. Put the PB31IMG.zip on your sdcard. Then let hboot discover and update it. It'll be back to stock and youll have to reroot but better than a paperweight.
You can find the image here -----> http://dougpiston.com/?page_id=108
I'm assuming you have a dinc.
sent by carrier pigeon
Click to expand...
Click to collapse
Thanks for the replies.
I tried this method to flash back to the stock 2.2 image before I started this thread. That's what I meant by "I've used HBOOT to ... run the 2.2 RUU." The stock image seemed to install properly in HBOOT. I have evidence that it successfully went back to stock, since I get the original ! triangle graphic instead of CWM when I try to enter recovery from HBOOT. However, I only see the graphic pop up for a brief second before it reboots again. Trying to boot into recovery or the ROM itself still result in a reboot.
I cannot achieve S-ON without having access to recovery, at least there's no way that I've found to do it through HBOOT.
Any other thoughts? I think it's a hardware problem. It appears the phone is back to stock (except it's still S-OFF), but everything outside of HBOOT causes a boot loop. I stopped in at Verizon this afternoon and they'll be sending a new phone to arrive by Tuesday. At this point, it'd be nice to try all avenues of repair for the future benefit of others that run into this problem.

Probably bad memory chips on the phone. Since it happened all of a sudden during normal use it usually indicates hardware failure.

That is pretty much what I determined. Bad hardware. Sorry for your trouble but is nice to know I'm not the only person to ever have this. Also nice to know I didn't miss something that could've brought it back to life.
I filed an insurance claim. Figured since I have had it for years and never used it I'd take advantage.
Sent from my ADR6300 using Tapatalk

You can boot your phone like regular right? Just let it launch up or do you get loops?
Nevermind i see what ur saying. when i was flashing incorrect kernals i would get the same behavior from my phone. So i suggest you take phazeones link and try that file.Because u might have the incorrect file. There might be more than meets the eye make sure u got the right file.
When i searched for my zip file for my evo there was like 4 of them. They had to match what was said in the upper left corner of my hboot screen. So let me knoe if it worked

I wonder if he could just wipe that SD card, place a new Rom etc on it and reinstall. Bricking displays no response you've got a better shot at recovering course your SD card/battery could be bad

Since you're trying to flash the 3.x.x.x version of CWM, that may be your issue. Here's a zip for 2.5.0.5, one of the most stable earlier Recoveries. Flash through hboot as per usual.
If that doesn't work, (I'm assuming that you can boot the phone normally at this point) try re-rooting with the Unrevoked tool.
Then use Rom Manager to flash a newer Recovery (be sure to check Erase Previous Recovery under Settings). If that still doesn't work, I'll see about packaging an RUU in a PB31IMG.zip with a valid version of CWM as the recovery.img within that zip. I'm not sure about the practicality of this final option, but if it comes down to it, I'll attempt to package that up for you.
This sounds incredibly frustrating. Thus my interest in the matter.
There's gotta be a way to fix this... even if it's just long enough to get S-On and keep your warranty valid.
Sent via my Incredible CM7 Gingerbread sorcery.

Crans said:
I wonder if he could just wipe that SD card, place a new Rom etc on it and reinstall. Bricking displays no response you've got a better shot at recovering course your SD card/battery could be bad
Click to expand...
Click to collapse
This would work if he could access CWM Recovery, but he can't, thus the issue.
I wonder if he could mount something from within hboot and replace the binary code for the recovery image with a bunch of zeroes and then try flashing another through hboot again.
Sent via my Incredible CM7 Gingerbread sorcery.

I was JUST about to post the same topic when I came across this. I have done the stock image restore, restored BACK to hboot 0.92, back to the most current INC radio, and have tried flashing CW3.0 and Amon_RA. Everything flashes fine but the boot loop continues and if I try to enter recovery, it lasts maybe one full second before rebooting again. The only thing that I can think of that would create this situation for me was that earlier I was trying to update the PRL via *228 on MIUI but the dialpad never popped up so I hung up.

popasmurfn23 said:
So i suggest you take phazeones link and try that file.Because u might have the incorrect file. There might be more than meets the eye make sure u got the right file.
When i searched for my zip file for my evo there was like 4 of them. They had to match what was said in the upper left corner of my hboot screen. So let me knoe if it worked
Click to expand...
Click to collapse
I'll take another crack at it, but I don't think I had gotten the wrong image. No worries though, it's easy enough to try again using the link on page 1 directly. Can't hurt, right ;-)
RegnierD said:
Since you're trying to flash the 3.x.x.x version of CWM, that may be your issue. Here's a zip for 2.5.0.5, one of the most stable earlier Recoveries. Flash through hboot as per usual.
Click to expand...
Click to collapse
Sure. Once again, worth a shot.
RegnierD said:
This sounds incredibly frustrating. Thus my interest in the matter.
There's gotta be a way to fix this... even if it's just long enough to get S-On and keep your warranty valid.
Click to expand...
Click to collapse
Thanks for the sympathy . Like I mentioned, I visited the Verizon store and a new one is on its way... doesn't that mean that it doesn't matter (other than for science sake) whether this gets S-On or even fixed?

[waiting for flash of build-3.26.605.1-release-152016-baseband-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip]
It just seems unlikely that this is a problem with flashing the wrong recovery, or the wrong stock image, since booting into recovery and booting normally both exhibit the same behavior. If I could boot normally into recovery but not boot into a stock image, I would suspect that I had flashed the wrong image. Since both have the same problem, I think it might be something else.
[finished flashing build-3.26.605.1-release-152016-baseband-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip]
Same behavior. White htc Incredible splash screen -> darkness for a second (presumably while the ROM tries to boot) -> reboot.
Alternatively, HBOOT -> Recovery -> White htc Incredible screen -> Triangle / ! error screen for a half second -> reboot.
[finished flashing CWM 2.5.0.5]
Same behavior:
HBOOT -> Recovery -> White htc Incredible screen -> CWM recovery 2.5.0.5 for a half second (this confirms that it flashed properly) -> reboot.

[Q] Unique problem(Stuck at splash screen.Cannot get into recovery mode, only Hboot

I thought I had it all figured. Root, with Clockwork Recovery, Rom Manager. Nothing could go wrong. Now I am stuck at the splash screen with no Clockwork Recovery.
I searched fourum after forum to find a solution, but mine seems to be different. Just so you know I am 21, and a freelance computer technician so I am not afraid of the command line
What have I done to my device:
=Originally it had 2.1
=I rooted the phone via exploid method
=I installed CyanogenMod 6.1.1
+My computer only recognized my phone in HBoot mode, I think usb debugging is turned off though because I cannot acces my sd while it is in my phone.
I do have a microsd card reader
+I tried Esprimg.zip updates. It works .but I still cannot get into recovery mode.
For extra precaution, I backed up all of my sd card data on my pc.
Symptoms and problems:
+I am stuck at the white My tough slide 3g splash screen.
Holding up and power for at least 30 seconds does not get me in recovery mode. All I see is the white My tough slide 3g splash screen. No Black screen with a triangle(Biggest Problem)
+Holding down and power does get me into the HBoot.
+The recovery option will make the Mytouch slide reboot, but it will freeze at the splash screen.
+The clear storage option executed, but it did not solve my problems.
+I have also removed the battery, sim, and sd card.
Summuaray-
I need to get Into Recovery mode, but when I press up and power it does not work. I only see a white.I never though there would be a day where I could not get into recovery.
Also, I constantly charge the device so it wont turn off during an update.

Do you have S-OFF? If you do it should not be hard to recover.
If you don't I can't think of any other method now. But just to make sure which Esprimg.zip method did you tried? Because that should work in the first place.

Mine says S-On
Esprimg.zip
I used my microsd card reader to put esprimg.zip on the sd card. Boot the device while holding down and power. I let the phone check for the esprimg.zip and then the update was successful.
Conclusion:
I hold up and power and i cannot access recovery mode.
Possible causes:
By doing the clear storage, would that change my device to s-on. Honestly I never noticed s-on until now. However, I was able to root and get clockword mod 6.1.1 and it ran smoothly for a weeks.

darko4 said:
By doing the clear storage, would that change my device to s-on.
Click to expand...
Click to collapse
No. Only by flashing another bootloader will you get S-ON back. You probably did not have S-OFF before anyways but FYI Esprimg.zip does flash the bootloader so you're stuck on S-ON for now.
If the Esprimg.zip update method was successful it should have flashed back the stock recovery for you. I can't think of anything that could go wrong at this point except that u have a bad or corrupted Esprimg.zip. Did you use the champion build or the ENG build? If me I'd try to download it again and give it another go.
Good luck!

Ok so Esprimg.zip may be bad, and pretty much that is my only saviour;ok I understand.
I was using Esprimg.zip from other guides. Those were 137 mb
This time I used the one from here.
HOW-TO * Flash the Eng-Release to the Slide *6/15/2010
http://forum.xda-developers.com/showthread.php?t=703076
I am going to assume this the the eng build. It was 137.1 mb.
If this does not work the I guess I have to go champion build.
------------------------------------------------------------------
Failed
Champion build esprimg.zip is next.
A few more ideas.
manually install the recovery using fastboot.
troubleshooting without simcard?
My spl s-on so would that be possible?
Is there a way to maybe re root?
I read in one post that a guy sold it on ebay..i would hate to do that with just a month of ownership. would Htc make a warranty request even though I bought it used. Besides you only see bootloader and hboot spl s-on so how could they tell?

So you reach the screen where it asked you whether you want to install the update, you choose "yes" and it goes on to flash everything, radio, bootloader, yada yada, and it fails to boot?
Basically with S-OFF you can boot into fastboot and run
fastboot flash recovery recovery.img
in this case recovery img is CWM recovery. With S-ON fastboot flash is disable so it's not possible.
EDIT: If you do have the champion build on it's basically stock.

I have this exact same issue right now, I've tried the champion and engineering builds of ESPRIMG but with no success. I can't think of anything else that would be causing this in the first place, which is making it so difficult to troubleshoot. The only difference is that I was using CM7 instead of 6, but the exact same thing is going on. I have tried everything that the OP has with no luck. The only possible cause I can think of is that something was somehow corrupted while the phone was on and sitting on my table...because when I picked it back up, it was off and when I tried to boot, I got splash screen... Any other ideas?? I'm all out and just sitting here waiting for some genius light bulb to go off....attic's kinda dusty though..

With S-ON fastboot flash is disable so it's not possible.
So basically these are my options
esprimg.zip (if that does not work then use different)
Hboot clear memory,
with S-ON I have limited option
and keep it charged.
Although with fastboot and s-on is there something I could do?
Would rerooting be an option

darko4 said:
Would rerooting be an option
Click to expand...
Click to collapse
I don't see a root method in the forum that does not involve booting into a usable system.
Wait, you guys were able to flash the esprimg.zip right? Because in the guide when it says it requires root it's for flashing the mtd0.img first before rebooting into HBoot. Since you don't have a working system you cannot do that and if HBoot refuse to take your esprimg.zip then you need to do the Goldcard method. Otherwise I don't see why having root will make a difference.

So at this stage of the game I should do this..
1.get on my knees
2.put my hands together.
3.and just pray?
ok all jokes aside. Continue to try Esprimg.zip and update(all are successful but I still get splash)
I can't change my recovery since I have s-on
and no way of getting s off since i cant get in the phone, not even recovery,just h boot
So in a sense i have a lovely soft bricked mytouch 3g slide.
Later I might compose a list of the programs i had on the device, but i doubt that would make a difference. I appreciate the help and assistance, I am going to click the thank button for you gents.
In the mean while i got a tmobile comet for 136 one day shipping..No rooting on this one cause finals are coming and I do not have time to troubleshoot for hours. I love android cause of custom roms, but not being able to get in recovery mode...ah say no more. I am going to be one of those people who just downloads free software and complain to phone carriers about OTA.

Same here. I held off rooting and all until my exams were over because I know I'm going to go all the way until I get S-OFF.
I know many discourage S-OFF because it can potentially brick during the process but if you do read up and follow instructions very carefully it is really not that risky. And it'll be very useful in situations like this.
I'm sorry to hear you have a soft-brick. Maybe a dev will stumble upon and provides new insights but I afraid this is all we have in the forum for now.

to be honest i skimmed through the post, and im sure you did try this but just want to ask have you tried the official RUU update to see if you can get things back up running that way?

yeah I understand following directions carefully, but when you follow all of directions and get it working,and make backups, but then you turn the phone off and then turn it on. Then all of this happens.
ah let me stop my whining and download more esprimg.zip .
I just want to know what caused it. was it an application, cause if that is the case then I want to know so no one else get hurt.
(one interesting note, avg antivirus said my device was infected with viruses. It said with the apps, I did not clean it. i uninstalled avg. I presumed it was a false alarm cause the phone is rooted with applications with high privileged) Oh well
---------------------------------------------------------------------------------------------------------------------------------------------------
oh well. back to the esprimg.zip
never tried RUU, if it comes in a esprimg.zip then i guess i can try. if not then i do not know how to use it with mine in its current state
S on (so no advanced fast boot options
Hboot only
no recovery.
clear memory
only productive thing is successful esprimg.zip updates

its the official update to froyo, and need HTCsync and the RUU from htc how the installs procces goes i dont really know, but im sure there is a RUU update that you can use to update via bootloader,

ok i got htc sync
and the official exe.
my pc only detects the device in hboot. The device will read usb hboot.
1 might fiddle around for 20 mins to see whats what.
.
If it was like a esmprimg.zip then it would seem more feasible.

goood luck hope you get your phone back up and running

well a week ago it finally booted. I felt that it was a fluke so I pressed the power button to reboot. I tried to turn it back on then it was stuck at the splash screen.
I am now starting to think it is a hardware problem. Either way the unrooted tmobile comet,yes it is small, is doing wonders. The battery life is way better then a iphone 3g.
Just remember guys, if you get an android phone, make sure it is a popular one. That way you are more likely to get support because of the bigger fan base. Oh well it was fun while it lasted. The only thing I hate is that i could have gotten an xbox 360 for the same price. oh well, thanks for the assistance. i will lets you know any further updates.

[Q] Unrooted phone having problems?

Ok I need some help, I unrooted my phone because I had to take into sprint to get a new screen. The problem is this. After unrooting the Evo it constantly reboots itself and on top of that it will not recognize the SD card. Any ideas on how to fix this.

First, being that the phone is no longer rooted, take it to Sprint and have them troubleshoot it. If you don't want to do that, you can try booting into recovery to see if the card will mount there.

dougjamal said:
First, being that the phone is no longer rooted, take it to Sprint and have them troubleshoot it. If you don't want to do that, you can try booting into recovery to see if the card will mount there.
Click to expand...
Click to collapse
If the phone is *properly* unrooted (s-on zip, RUU) there shouldn't be a recovery to boot into.
OP, did you unroot the way I mentioned?
(from... Evo/MIUI/Tapatalk)

plainjane said:
If the phone is *properly* unrooted (s-on zip, RUU) there shouldn't be a recovery to boot into.
OP, did you unroot the way I mentioned?
(from... Evo/MIUI/Tapatalk)
Click to expand...
Click to collapse
I was under the impression that there is a stock recovery.

dougjamal said:
I was under the impression that there is a stock recovery.
Click to expand...
Click to collapse
From what I understand, the stock recovery is no recovery. On a brand new not rooted phone, if you try to go into recovery, you get the black screen with red triangle.
At least that's what I've always heard. The Evo I had before this one was freaking out - it had never been rooted. I went into the bootloader to clear storage and out of curiosity chose recovery afterwards. I got the no recovery screen.
Running the RUU should give you the same result.
(from... Evo/MIUI/Tapatalk)

plainjane said:
From what I understand, the stock recovery is no recovery. On a brand new not rooted phone, if you try to go into recovery, you get the black screen with red triangle.
At least that's what I've always heard. The Evo I had before this one was freaking out - it had never been rooted. I went into the bootloader to clear storage and out of curiosity chose recovery afterwards. I got the no recovery screen.
Running the RUU should give you the same result.
(from... Evo/MIUI/Tapatalk)
Click to expand...
Click to collapse
Oh Okay. Thanks for clearing that up for me. Take care, my friend...

Thanks for the info, I did unroot it the way you mentioned in the thread. And it is unrooted the s zip is on and when I try to get into recovery I do get the red triangle warning. So I guess my best bet is to take it to Sprint. Is there a way to root the phone thru bootloader or do I have to have the phone turned on to root it. As far as the SD card issue any ideas.

killwrath said:
Thanks for the info, I did unroot it the way you mentioned in the thread. And it is unrooted the s zip is on and when I try to get into recovery I do get the red triangle warning. So I guess my best bet is to take it to Sprint. Is there a way to root the phone thru bootloader or do I have to have the phone turned on to root it. As far as the SD card issue any ideas.
Click to expand...
Click to collapse
so you didnt run an RUU? Did you just flash a PC36IMG.zip from the bootloader? The problem with that method is that you dont know what all was in the zip, or if it included everything. Theres a lot of PC36IMG.zip's out there that all serve different purposes. Go download the official RUU on your computer, plug your phone in and boot into fastboot (or just bootloader, not sure), wait for the process to finish, and your phone will be back to stock 100% no matter what. This is what sprint will do to restore a phone, so its official.

Ok one more quick question, how do I get my computer to recognize my phone after I plug it in. I found the official RUU and when I plugged my phone in and booted to bootloader the computer did not find it. As a result running the RUU did nothing. I went thru all the warning screens and then when it was searching for the phone and then gave me a warning that no phone was connected. So if I could get the phone connected to the computer then I am sure I can run the RUU and see if that helps. Any ideas?

killwrath said:
Ok one more quick question, how do I get my computer to recognize my phone after I plug it in. I found the official RUU and when I plugged my phone in and booted to bootloader the computer did not find it. As a result running the RUU did nothing. I went thru all the warning screens and then when it was searching for the phone and then gave me a warning that no phone was connected. So if I could get the phone connected to the computer then I am sure I can run the RUU and see if that helps. Any ideas?
Click to expand...
Click to collapse
check my guide have a link to the ruu you need just place it PC36IMG.ZIP on SD card and run get into boot loader mode and there you go.

Ok the phone wins. It is going back to sprint to see what they can do. All of your suggestions have been great, thanks for them. I just cant get the computer to recognize the phone when its plugged in. And the phone cant detect the SD card even in bootloader. And it will only charge when its is turned off. DAMN YOU TECHNOLOGY!!! hahahaha
Again thanks a ton for all your help. Warms the heart to know there are lots of fellow phone hackers willing to help out.

First thing is Thank You Everyone for all your help and suggestions.
Here is the update. The phone won and I had to take it to Sprint. And much to my suprise and honestly relief, they could not get the software reinstalled, it was stuck in a boot cycle is what they said. Ok if you say so. So they are going to send me a new phone. WOO HOO!!!!!
Thanks again for everything. Guess I get to try out Auto Root this time.
Yeah Rooting.

Incredible won't boot into CM7 or Recovery

I've look around for over an hour and can't find anything quite like this. I didn't try to change anything or put on a new rom - nothing - it just stopped working.
I've been running CM7 for months just fine. I've had to re-install it a few times due to various random errors and whatnot but for the most part it has been fine.
Phone was working fine. I plugged it in and went to bed.
I woke up this morning to my phone getting to the white HTC Incredible page and then perpetually rebooting.
I can't get past that either to get into recovery or CM7.
I can get into hboot but I have no idea what to do there.
What the hell could have happened over night?
Any chance this can be fixed or is it bricked?

This is a known issue. This happened to my phone and 2 subsequent replacements before I got one that it didn't happen to.
I'd call Verizon or take it in - hopefully you're still in your warranty.

thumpernc24 said:
I've look around for over an hour and can't find anything quite like this. I didn't try to change anything or put on a new rom - nothing - it just stopped working.
I've been running CM7 for months just fine. I've had to re-install it a few times due to various random errors and whatnot but for the most part it has been fine.
Phone was working fine. I plugged it in and went to bed.
I woke up this morning to my phone getting to the white HTC Incredible page and then perpetually rebooting.
I can't get past that either to get into recovery or CM7.
I can get into hboot but I have no idea what to do there.
What the hell could have happened over night?
Any chance this can be fixed or is it bricked?
Click to expand...
Click to collapse
If you can get into hboot. you should be able to RUU to stock and re root.

synisterwolf said:
If you can get into hboot. you should be able to RUU to stock and re root.
Click to expand...
Click to collapse
tried to do that too at the hboot menu and I get the same problem.
I have the extended warranty from Verizon but are they going to check if it is rooted?

thumpernc24 said:
tried to do that too at the hboot menu and I get the same problem.
I have the extended warranty from Verizon but are they going to check if it is rooted?
Click to expand...
Click to collapse
if you can get into hboot they will see at the top it says S=off. you might want to try to get it back to S=on

synisterwolf said:
if you can get into hboot they will see at the top it says S=off. you might want to try to get it back to S=on
Click to expand...
Click to collapse
any clues how to do that?
i've been looking around like crazy and can't seem to figure it out.
Feel dumb - I just need to get this done so I can take it in and get a new phone - it is driving me insane!

In order to get s-on you will need a custom recovery installed and then use the s-on tool provided by unrevoked. So you will need to flash a custom recovery thru hboot and then flash the s-on tool thru recovery, and then ruu either thru hboot with a PB31IMG.zip, or with a ruu.exe with your pc. You can get the recovery image and ruus from here http://www.pvillecomp.com. You can get the s-on tool from the unrevoked forever site.

thumpernc24 said:
any clues how to do that?
i've been looking around like crazy and can't seem to figure it out.
Feel dumb - I just need to get this done so I can take it in and get a new phone - it is driving me insane!
Click to expand...
Click to collapse
same way you got it off.
unrevoked.com has this info see link below. i also quoted the area you need to look but read it all please.
http://unrevoked.com/rootwiki/doku.php/public/forever
Installation Instructions
To install unrevoked forever on your phone, perform the following steps.
If your phone does not already have a custom recovery, use unrevoked3 to root your phone.
The installation process cannot take place if the phone does not have a custom recovery installed.
Download the most recent ''unrevoked-forever.zip'' to a temporary location on your computer.
The update can be installed like any custom .zip file. Simply flash it from your custom recovery. Both Amon_RA and Clockworkmod Recoveries support custom .zip installs from the sdcard.
Either select the option to install a .zip from your SD card, or apply it as an update.zip as follows:
Place the update.zip file into the root of your SD card. You can do this with adb with the command: adb push unrevoked-forever.zip /sdcard/update.zip
Reboot your phone into recovery mode. You can do this by removing your phone's battery, holding down the VOLUME DOWN button, and inserting the battery; at the menu, press VOLUME DOWN to highlight recovery, then press POWER to select it.
Did you read the important safety information above?
Do so now before continuing.
Select apply sdcard:update.zip from the menu.
Press VOLUME DOWN until Yes is highlighted, then select it.
Review the output to determine if there were any errors.
If messages beginning in E: appear, stop! If possible, join IRC for support.
Restart the phone normally, then reboot the phone into the bootloader. This can be done by holding VOLUME DOWN while powering the system up. Observe at the top that S-OFF appears.
Optional, but recommended: show your support (and your S-OFF bootloader) by flashing a custom splash screen!
"How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update."
---------- Post added at 12:10 PM ---------- Previous post was at 12:01 PM ----------
i also found this video for you. i hope it helps.
http://androidforums.com/incredible...ideo-howto-unroot-incredible-downgrading.html

I tried that and it didn't work
I followed the video and now my phone is even more messed up.
Won't get past bootloader, still have s-off.
now when i power on it boots straight into bootloader so it's really obvious. Wonderful. fml.
I obviously can't fix it and I need a phone. I'm going to the verizon store and see what they say

thumpernc24 said:
I tried that and it didn't work
I followed the video and now my phone is even more messed up.
Won't get past bootloader, still have s-off.
now when i power on it boots straight into bootloader so it's really obvious. Wonderful. fml.
I obviously can't fix it and I need a phone. I'm going to the verizon store and see what they say
Click to expand...
Click to collapse
So you can get into hboot and your s-off, but you cant get clockwork recovery to flash as a PB31IMG.zip? What does it say when it auto searches for the file? You say you cant get into recovery, what exactly happens when you select recovery in hboot?

Same thing it does when it tries to regular boot.
Well - it did before i tried to apply that PB file in Hboot. Now it doesn't do anything at all period.
Verizon didn't really look at it and just said they would warranty it for me. Woo!

thumpernc24 said:
Same thing it does when it tries to regular boot.
Well - it did before i tried to apply that PB file in Hboot. Now it doesn't do anything at all period.
Verizon didn't really look at it and just said they would warranty it for me. Woo!
Click to expand...
Click to collapse
Well if they cant get into hboot they cant check if you are rooted so your good to go. once it gets to factory they just plug it into a machine and it reflashes everything so they dont check it.

as I said before - when I select recovery it does the same thing as when i tried to normal boot (well now the recovery option isn't even there anymore)
But what it did was go to the white HTC Incredible screen and then just start rebooting over and over....

similar problem
i flashed the new cyanogen 7.1.0 stable earlier today and did a complete wipe. 3g wouldn't work no matter what i tried. suddenly, the phone is now in a boot loop (just rebooted on it's own). I get one vibrate, the white "HTC Incredible" screen and it reboots, rinse, repeat. I do have access to hboot (0.92).
I have attempted to flash what appears to be every available option for recoveries including clockwork, RA, and stock. it says everything installs fine and i reboot. still unable to access recovery in any way, just starts the same boot loop.
attempted RUU both via PC and .zip extraction. PC method says i'm not connected via usb despite proper drivers and phone recognition by window 7 and .zip acts as if everything applies appropriately then produces the same boot loop.
I have tried everything I can find over the last 6 hours of searching various forums. Anyone have an idea on a potential fix or a way to get s-on without being able to access recovery?
I'm about to exercise my insurance plan and put this phone under my tires and slowly back up...all replies are greatly appreciated