So my DHD seems to not be turning the screen off properly as I hold it against my ear, and for the third time in a week I've just hung up on someone as a result
Firstly, am I holding it wrong? Should it be touching my head?
And if that doesn't work, are there any alternatives (i.e force the screen on or off)?
press the power button to shut down screen display during calls.It happened to me too.
Ah why didn't I think of that?! thank you! That won't affect the call in any way though will it?
You may also try application: Proximity recalibrator.
It is usefull in case proximity sensor doesn't lock screen when you are talking.
Related
Anyone else have this problem? I have accidentally put more people on hold by mistake than I care to admit! THis should not happen, right? I know there is a proximity sensor that turns off the screen, but sometimes, the screen comes on while I am talking, then I hit it with my cheek??
Can that button be disabled? I won't ever use it.
Are you a using a shell or case that is covering the area near where it says HTC in the top left corner of the screen? If so, that is the problem. I had to drill a hole in the case I got from my TMo dealer to allow the sensor "see" my ear to turn off the screen.
Regards,
Gordo
I dont know if it can be disable, but sometime mine hits the notification bar. What you can do is to aproximate your face while in a conversation, but not hit the phone immediately, cause the sensor has a lag time to shut off the screen. After you get used it will happen less often. Fortunately my cheek is larger and hits the screen far from the mute button Cheers
never had that kind of problem, the proximity sensor is great for me...maybe when u talk u hold the sensor part away from your ear. this had happen when i use iphone for several time.
gunggu said:
never had that kind of problem, the proximity sensor is great for me...maybe when u talk u hold the sensor part away from your ear. this had happen when i use iphone for several time.
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Yea, I've gotta learn how to "hold" my phone properly, lol. My screen turns on and off randomly. I'll get the hang of it.
Or, just click the power button as you're bringing the phone to your ear. Then the screen will be off.
now that is a good idea. just turn the screen off when talking. duh....ok. thanks!
and Gordo- I replied to your thread already, so you can answer me over there. Thx.
couple of times i hit redial... my dad says "hold on there's the other line" and its ME!
now i just turn the screen off
Balhar said:
couple of times i hit redial... my dad says "hold on there's the other line" and its ME!
now i just turn the screen off
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LOL.
I should do that to someone, hehe.
Sometimes I am using the (front) speaker phone or the caller's voice is loud. In both cases I end up holding the phone away from my ear and the backlighting will not go off. Is there a way to force the backlight off during a call?
the proximity sensor isnt that impressive for me. it doesnt work on when its over your hair. i have a feeling it would be more impressive if i was bald.
I tried pushing the power button during a test call and it seemed to work to turn off the screen but not disconnect the call. Maybe that is all there is to it.
I tried pushing the power button during a test call and it seemed to work to turn off the screen but not disconnect the call. Maybe that is all there is to it.
thisisallen said:
I tried pushing the power button during a test call and it seemed to work to turn off the screen but not disconnect the call. Maybe that is all there is to it.
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Correct
does anyone know of a way or an app to keep the screen off and stay off during a call unless i hit the button to turn the screen on? the proximity sensor sucks and at least once a week i end up muting someone with my cheek without knowing it and it ends up being the 2 of us screaming "CAN YOU HEAR ME?!??! HELLO!??!? HELLO!!??!?!" ... as a matter of fact my girlfriend has it way worse with her g2. her proximity sensor is horrible and she's always putting me on hold, mute or hanging up on them.
my ideal situation (and i will love you forever if you tell me a way or an app to do this) would be if the screen turns off and stays off when on a call, but when you hit the screen on button, it bypasses the lock screen (a totally unnecessary step when you're in a call and would have had to hit a physical button on the top of the phone itself to get the screen on) and turns the screen on, ready to do whatever it is you need to do in the middle of a call.
thanks everyone.
Yeah, hit the power button once and the screen will turn off during your call.
Sent from my HTC Vision
joemm said:
Yeah, hit the power button once and the screen will turn off during your call.
Sent from my HTC Vision
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but won't my face going against and away from the sensor eventually make the screen turn back on at some point? i haven't specifically monitored my attempts to try that, but i'm sure i've done it before and it didn't last thru the call. or it did one time and not another or something.
Works for me.
Sent from my HTC Vision
just tried that today and as soon as you take the phone away from your face the screen comes back on (so if you moved it away for a second then back, you've got a phone with a turned on screen right up against your face)
I have the same problem. I do it all the time. Suddenly can't here someone only to realize they are on hold. I'd love some sort of solution or work around as well.
Sent from my rooted space banana using telekinesis.
I just got my new AT&T S3 a few days ago, and there's a problem I seem to be having with every single phone call I make or receive.
During the call, the screen goes dark, and none of the buttons seem to be able to wake it up again until the other party hangs up. I've literally had to rip my Otterbox off and yank the battery out to hang up during one call to an IVR system that just wouldn't hang up on its own (I guess I could have pressed the right combination of buttons to force a reboot, but at that point I was in no mood to spend 5 minutes experimenting with different permutations of power, vol-, and vol+ to find the magic combo).
Here's what I think might be happening. Note that I haven't exhaustively spent lots of time debugging it yet, on the theory that if it's a common bug, somebody else already has:
Call begins.
Hall Effect sensor triggered by proximity to face. Screen turned off, touchscreen input disabled.
Display settings ticking away in the background force timeout after N seconds. Ignores the fact that the display is already off, and puts the phone to sleep "for real" (at least, the part handling the UI), neglecting to re-enable the power button first.
I'm done with my call. I move the phone away from my face to hang up (or pull up the keypad to enter a selection). Hall Effect sensor broadcasts intent to turn on screen and re-enable touchscreen, and its intent falls on deaf ears because the phone is officially asleep and ignoring it.
Panic. Press power button. Seemingly ignored (though the phone might be waking up enough to see a note telling it to ignore the button, and going back to sleep without further action).
Anger. Press home button. Press volume buttons. Swear violently, and get really mad.
(other party hangs up; lock gets released, phone is awakened and problem seems to go away)
or...
(furiously press various two- and three-finger combinations of power, vol+, vol-, and home until either the call terminates or the phone reboots)
For what it's worth, the same bug show up if I make a call in my car, but the bluetooth call-control button DOES work, even though the phone itself appears to be a darkened unresponsive brick, and triggering a hangup via bluetooth wakes it back up again. I KNOW this isn't due to Tasker or anything, because I've had this problem literally since I made my first call on the new phone to terminate my Sprint account, when it was 100% stock and virgin.
I had the same problem with my white s3 . Then I changed the screen protector and cleansed the proximity sensor with a dust free cloth and haven't had any problems since
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Well, I found the root of my problem: the S3's proximity sensor isn't a Hall Effect sensor, it's near-infrared... and the plastic shell on my case is yellow, which meant it was reflecting too much near-infrared light back into the sensor and triggering it continuously from the moment the LED turned on. I ended up blackening the plastic that surrounds the sensor using a Sharpie marker, and it solved the problem.
Samsung S3 won't hang up
I have the same problem and found that I can insert earphones to phone to make light come back on. After looking at this forum I also noticed a setting (which I haven't tried yet). It's the 3rd from last under settings. Settings-Accessibility-Answering/ending calls-The power key ends calls.
I'm hoping that will work.
I love the Note 5, but I keep accidentally putting calls on hold when using it in the "traditional" way - putting the phone to my ear.
I've discovered that somehow the screen is coming back to life while I talk - and I'm accidentally touching the "On Hold" virtual button on the call screen in the upper right corner.
I feel a bit stupid even posting this, but the Note 5 is my first Lollipop and phablet experience. I don't remember the "On Hold" button even showing up on my GSIV call screen. Could it be a proximity sensor issue?
Has anyone else experienced this and if so, is there a fix?
Yes, your proximity sensor may be defective. My screen stays off when I hold the phone to my ear.
As a mitigation, you could try keeping your fingers on the side of the phone, off the screen, and lower than where the hold button is; also, hold the phone at an angle, with only the top edge held against your ear.
I have the same problem...the proximity sensor is fine, screen does go blank when on call..but nearly every day, maybe due to angle I hold phone which makes it think I am not on the phone! It keeps going on hold. Any way to resolve? Or any workarounds people have done? Really annoying, sometimes happens 2-3 times on the same call!!!
I am having the same issue. Any fix for this?
Could glass screen protector be causing this?