my wifi keeps turning off and off when i use it, could it be a hardware problem? how can I fix this?
it could be.. or could also be software.. have you got any battery management apps or task killers set to auto?
Sent from The Arc!
im having the same problem, i think it happens for users who have a LT15a and flashed the LT15i firmware, im not sure, but it vould just be the new firmware
im_iceman said:
it could be.. or could also be software.. have you got any battery management apps or task killers set to auto?
Sent from The Arc!
Click to expand...
Click to collapse
No, I don't have any battery management apps or task killers set to auto. How can I find out if its software or hardware?
well for me when i had the rogers firmware, wifi worked without any issues, whenever i flashed the hong kong firmware, it started to cause problems, so im sure its software related
Are you away from the router? I think WiFi turning off because you're too far away from router is common (at least for me).
if you've not unlocked your bootloader then I would recommend a repair via SEUS or PCC.. bit of a pain to set everything up again, but worth it if it solves your problem.
Sent from The Arc!
any solution to this problem? I can only stay on wifi for a minute or two then it keeps on disconnecting even though the indicator at the top says im connected. No issues with 3G it is just the wifi that disconnects. I've tried sitting real close to an AP but it doesn't help.
mrfudge said:
any solution to this problem? I can only stay on wifi for a minute or two then it keeps on disconnecting even though the indicator at the top says im connected. No issues with 3G it is just the wifi that disconnects. I've tried sitting real close to an AP but it doesn't help.
Click to expand...
Click to collapse
Have you upgraded to 2.3.3?
This supposedly fixes the issue.
I had minimal problems on 2.3.2 when I first bought the Arc but have had none since the upgrade.
augie7107 said:
Have you upgraded to 2.3.3?
This supposedly fixes the issue.
I had minimal problems on 2.3.2 when I first bought the Arc but have had none since the upgrade.
Click to expand...
Click to collapse
I have not yet, I will asap. I guess that should have been my first solution. Been busy at work the past week.
But also I have read some other threads that was not the solution. Anyone else experience this?
mrfudge said:
I have not yet, I will asap. I guess that should have been my first solution. Been busy at work the past week.
But also I have read some other threads that was not the solution. Anyone else experience this?
Click to expand...
Click to collapse
I had the same problem, sent it back to vodafone who flashed it to 2.3.3, did not help one bit. I've sent the phone off to sony ericsson now, hopefully they can sort something out.
Related
I have 2 sony arc phones, both through rogers.
one device has 2.3.2, and the other has 2.3.3 (OTA upgrade)
I read a lot about people having wifi disconnection problems with these phones, and that 2.3.3 was supposed to fix it. I find it rather odd that my problem seems to be the opposite. the device with 2.3.2 has no issues at all.
i've tried with 3 different routers, and they all have the same result. (actiontec v1000H, netgear wndr3700, and dlink dir 655)
so far, i've tried the rogers 2.3.3, the O2 2.3.3 and the generic NA 2.3.3, and all of them have the wifi disconnect problem. yes when i flash back to the generic 2.3.2 the wifi works fine.
this happen to anyone else ?
yes. ever since upgraded to 2.3.3., wifi seems to disconnect more often. reconnects after i go into wifi settings. on 2.3.2 it stayed connected all the time.
O2 generic firmware btw.
i caller Rogers about it, explained all the troubleshooting I did. (minus the fact that i downgraded the FW) and they offered to replace my device. I found this a little odd.
the new phone would ship with rogers 2.3.3 installed right ?
and they don't officially support a downgrade, so really, how is that going to help anything ?
here is to hoping they get cm7 working 100%.
yeh i have the same problem to with my rogers arc, it was fine before, but now it would disconnect. I notice it to happen when i download large files like 10mb or more or when i watch youtube videos or stream other stuff, its kinda annoying to, im gonna try getting my phone replaced and we'll see what happens
jatt101 said:
yeh i have the same problem to with my rogers arc, it was fine before, but now it would disconnect. I notice it to happen when i download large files like 10mb or more or when i watch youtube videos or stream other stuff, its kinda annoying to, im gonna try getting my phone replaced and we'll see what happens
Click to expand...
Click to collapse
I'm on global and large files kills mine to. Can't even watch streaming videos.
It does it on every ap I try.
Sent from my LT15i using XDA App
well i seem to have fixed it by changing some router settings. i took the "N" mode off. set the router to 54 only. and also change dthe encryption from wpa2 to just wpa. that seems to have fixed it for me.
Adjusted settings here, so far so good.
Nice bit of advice mate.
Sent from my LT15i using XDA App
Confirmed in 2 other routers now, it just doesn't like wpa2.
Sent from my LT15i using XDA App
Ok so in the past hour I've noticed that my phone has disconnected from my wifi a few times. It does connect straight away however when I try to load a page it won't load and I have to wait a little while longer until it works again.
Has anyone else had wifi issues with this device?
Any body have any wifi issues at all?
Yeah I'm having the same issue with my home's wifi.
Doesn't seem to occure at work though(or maybe I haven't noticed it since I do work there).
Talking about the 4g version.
Hi, thanks for the reply.
Apparently this is a common issue with the S4 as well. I did update my routers firmware yesterday and it didn't disconnect at all last night however ill keep watch on it.
have you tried anything to fix it?
cined said:
Hi, thanks for the reply.
Apparently this is a common issue with the S4 as well. I did update my routers firmware yesterday and it didn't disconnect at all last night however ill keep watch on it.
have you tried anything to fix it?
Click to expand...
Click to collapse
Wifi is still disconnecting even after router upgrade...
No one else?
Just try reflash newest fw MH5 and test
przem00 said:
Just try reflash newest fw MH5 and test
Click to expand...
Click to collapse
I don't want to void the warranty though... I'm thinking it maybe a router issuer and not a firmware one...
cined said:
Hi, thanks for the reply.
Apparently this is a common issue with the S4 as well. I did update my routers firmware yesterday and it didn't disconnect at all last night however ill keep watch on it.
have you tried anything to fix it?
Click to expand...
Click to collapse
Haven't tried anything yet.
I'll probably try flashing the latest fw at some point - which I think doesn't void your warranty.
If you find something out, let us know. I'll do the same.
mortek said:
Haven't tried anything yet.
I'll probably try flashing the latest fw at some point - which I think doesn't void your warranty.
If you find something out, let us know. I'll do the same.
Click to expand...
Click to collapse
I've got a new router coming from Sky. (Sky Hub.) I'll see how that acts before I flash my phone.
Let me know how you get on.
Can anyone explain how to get the MH5 Firmware and what steps need to be taken to flash it?
Yes I am too. I made another thread asking if people knew if the 9190, 9192 and 9195 have different wifi antennas. I am really bummed out over this.
Can you describe the wifi issue you have? What FM are you running?
No Wifi issues here.
So I did have issues, but that was the fail of Xposed-Framework, without that framework, there is no problem.
As a matter of fact you are able to stop the Wifi Power Safe Mode und the Service Mod (*#0011#) ... That stops a lot of Issues
nicci said:
No Wifi issues here.
So I did have issues, but that was the fail of Xposed-Framework, without that framework, there is no problem.
As a matter of fact you are able to stop the Wifi Power Safe Mode und the Service Mod (*#0011#) ... That stops a lot of Issues
Click to expand...
Click to collapse
Doing that will drain battery though. It isn't really an ideal fix...
Anyone else?
cined said:
Anyone else?
Click to expand...
Click to collapse
Perhaps you should give back your phone and hope on a better one!
nicci said:
Perhaps you should give back your phone and hope on a better one!
Click to expand...
Click to collapse
Well I've had 2 now and it's still not staying connected.
Yeah my wifi just turns off automatically, have it actually turn it off and on myself to make it work again, annoying.. ;/
Virgin Media superhub - Internet
Try new dduamj2 firmware. WiFi is a lot more stable
Wysłane z mojego GT-I9192
Hi all,
Not been around for a long time so its great to be back
Recently got the Z1C on Contact, frankly its the biggest regret I've had with a mobile device.
Is anyone else having WiFi speeds slower than dial up?
My download speed is < 250 KB's
Any1 else had this? If so does any1 know a fix?
Thanks
I don't have that, neither on 2,4GHz nor on 5GHz. You could try the unofficial DooMLord kernel, it mentions "custom built wifi wlan modules", dunno if that helps.
Iruwen said:
I don't have that, neither on 2,4GHz nor on 5GHz. You could try the unofficial DooMLord kernel, it mentions "custom built wifi wlan modules", dunno if that helps.
Click to expand...
Click to collapse
I'm not currently looking to Root/Unlock/Flash anything.
I'd just like my Stock Z1C to actually work with WiFi.
Its not exactly difficult, its seriously annoying me now, why is it so slow?
.. sorry just saw my solution doesn't help you and I don't know how to delete a reply...
but anyway, have you tried to close all apps on your phone?
Swaddy said:
.. sorry just saw my solution doesn't help you and I don't know how to delete a reply...
but anyway, have you tried to close all apps on your phone?
Click to expand...
Click to collapse
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.
Wilks3y said:
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.
Click to expand...
Click to collapse
my wifi works great too .. what rom do you use? latest .757 ? download .761 or 757 FTF and try to flash via flashtool .. No need to unlock bootloader or root, but you will lose some data if you don`t make any backup
you have a software problem there ..
sony and wifi is a nightmare.....check if your bluetooth is on?for me i get no connections on 2.4g with bt on
Lasantha said:
sony and wifi is a nightmare.....check if your bluetooth is on?for me i get no connections on 2.4g with bt on
Click to expand...
Click to collapse
I'll check it out when I get home but I never have Bluetooth on so I'd be surprised if it was that.
I have a gaming router which is extremely powerful and all other devices/phones work perfectly so I know that the Z1C is the bottleneck.
Any other ideas if its not the bluetooth?
Thanks
I've not had any issues with WiFi or BT, which is always on on my phone. I do use 5GHz for WiFi.
Wilks3y said:
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.
Click to expand...
Click to collapse
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).
Didgesteve said:
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).
Click to expand...
Click to collapse
Thanks for getting back to me
I have tested it on my work WiFi, I don't know whether it is coincedence, sod's law or normal but the WiFi on my Z1C at my work is absolutely rapid!!
I've just updated an app to test it, and it was at around 5MB's which is brilliant for me !
However, work WiFi is a 100MB's connection speed, where as at home I believe its around the 12MB's mark (geographic limitations in place here >.<).
From this I see only a couple of conclusions:
1 - Z1C and my home router just don't get along.
2 - As the WiFi speed is so much higher at work, so is the Z1C
or that theres no relation between the WiFi speed and my device but there is an issue with the Z1C WiFi itself?
I'm presuming its the first?
Thanks again!
Didgesteve said:
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).
Click to expand...
Click to collapse
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Wilks3y said:
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Try the .108 firmware, I thik you'll find a lot of the problems gone.
Wilks3y said:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Just update to 14.4.A.0.108. It's also stock, official. You do not loose data while updating and it takes merely 10 minutes of "sitting back and relaxing"
As for wifi issue, did you try disabling wifi optimization fetaure found in advanced settings?
peca89 said:
Just update to 14.4.A.0.108. It's also stock, official. You do not loose data while updating and it takes merely 10 minutes of "sitting back and relaxing"
As for wifi issue, did you try disabling wifi optimization fetaure found in advanced settings?
Click to expand...
Click to collapse
Have to be honest,
I got that fedup with all the issues on the phone, I sold it and bought an iPhone.
(Waits to be shot).
However I must say, iPhones feel very nice nowadays, nice and snappy etc.
But yeah, I'll still be hanging around these forums helping people out etc,
Wilks3y.
Wilks3y said:
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Hey that's a new phone just so you know because this is not acceptable.
Not sure about reclaims in your country but it should be valid in most?
Mine did about the same as my PC/PS4 = 60-95MBps, that is until yesterday
Both bluetooth and wifi are stone cold dead so I though I should reflash my ROM(Aur) and rushed it when I realized whilst doing the same 'ol start guide for the hundreds time I forgot to flash recovery :victory::fingers-crossed:
[SIC] said:
Hey that's a new phone just so you know because this is not acceptable.
Not sure about reclaims in your country but it should be valid in most?
Mine did about the same as my PC/PS4 = 60-95MBps, that is until yesterday
Both bluetooth and wifi are stone cold dead so I though I should reflash my ROM(Aur) and rushed it when I realized whilst doing the same 'ol start guide for the hundreds time I forgot to flash recovery :victory::fingers-crossed:
Click to expand...
Click to collapse
Happens to the best of us
Got rid of my Z1C, and got an iPhone (SHOOT ME NOW).
I just couldn't get past the myriad of issues.
Hopefully someone here can advise me on this issue I have been getting with my Nexus 5x and using chrome but issue also happens in youtube. Note I have not setup my phone with a SIM yet, just been testing out the phone features and Android 6.0
When connected to my home networtk chrome and youtube work fine but every now and then the web page loading seems to stall in chrome, and then i watch the wifi signal disconnect and then reconnect and then the web page will load, but before it does i get the error message
dns_probe_finished_no_internet and sometimes its ERR name not resolved or ERR_NETWORK_CHANGED or similar inside chrome.
it seems to recover after about 30secs and then i have full wifi again. it just keeps happening This seems to be random at the moment but is consistent. My home network is pretty solid and all my other devices work fine and do not exhibit this issue, my wifi is solid.
I have done all the usual forget network, wipe system cache and static IP etc. nothing makes a difference. can anyone shed some light what might be causing this?
thanks
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
friendlyguy55 said:
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
Click to expand...
Click to collapse
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
ChauncyG said:
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
Click to expand...
Click to collapse
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
friendlyguy55 said:
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
Click to expand...
Click to collapse
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
ChauncyG said:
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
Click to expand...
Click to collapse
Hi guys,
Just updated to 6.0.1 OTA and yes the problem remains and seems even worse now. Can I ask how you go about the warranty? Is there a number to call google directly?
855.836.3987
ChauncyG said:
855.836.3987
Click to expand...
Click to collapse
oops sorry I should have said im in the UK, dont worry il find it. Can I ask is your replacement phone working correctly now, no wifi drop outs as before? if so what version of marshmallow are you on?
I've only been using it about 8 hours but no problems so far. The phone updated to 6.0.1 during the initial setup.
You can find the phone # for the UK by using a 'Contact Us' link in the Devices Store on Google Play.
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
KTroopA said:
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
Click to expand...
Click to collapse
I think I have an issue with the college wifi as well. I asked my friends who are using the same wifi network and their phones also do not seem to remain connected. I thought that it was an issue with my phone but I guess it is not.
To test that, I connected my phone to my college wifi all night and when I woke up in the morning, more than 20% battery had been used probably because of disconnecting and reconnecting continuously. The next night, I connected to some other wifi and there was less than 3 or 4% drop in battery overnight.
I hope they upgrade the college wifi as the battery drain is very annoying.
Latest skins
Try clearing cache and cookies of the browser and Restart it.
Hello everyone i'm new here, some time ago i have updated my tablet's android version from 4.3 to 4.4.2 through ota update, after about one month later my tablet started having a weird wifi problem (i don't know if it is related to ota update or not) my tablet shows good wifi signal but it wont connect (it connects only when it is near router's antenna though and this is really weird) and no it is not a router problem because it is the same problem everywhere, i tried EVERYTHING to fix this problem (wifi fixer apps, factory reset, reinstalled android firmware with samsung kies, rooted my tablet and even installed a custom rom) but none of these methods didn't solve the problem.
Does anyone knows how to fix this problem? did i miss something??? could it be a bad kernel? or maybe a bad configuration that should be changed manually, or is it just a hardware problem?
Did you try with stock Lollipop firmware?
carefully said:
Did you try with stock Lollipop firmware?
Click to expand...
Click to collapse
Yes many times but this didn't fix the problem, anyway lately i left it to a smartphone service and they said/confirmed that this is a hardware issue, i really hope that they will fix the problem.
Weak signal
blackwolf22 said:
Yes many times but this didn't fix the problem, anyway lately i left it to a smartphone service and they said/confirmed that this is a hardware issue, i really hope that they will fix the problem.
Click to expand...
Click to collapse
Mine only weak signal. I can only connect when I;m near to router
Yunhokim24 said:
Mine only weak signal. I can only connect when I;m near to router
Click to expand...
Click to collapse
Your tab don't want you to get lost. :highfive: