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I've had my Otterbox Defender EVO case for a week now. I picked it up this morning and noticed the plastic kickstand in the back is broken in 4 places.
I have not dropped my EVO nor have I placed anything heavy on top of it. My only conclusion is that this kickstand is a VERY cheap, paper thin piece of plastic and basically disintegrated under normal use.
Now I get to sit on hold with Otterbox for 1/2 hour to try and get my money back. Disappointing as rest of the case is great.
Sent from my PC36100 using XDA App
I got the commuter and LOVE IT!!! Love it so much that I sacrifice my extended battery just to use it..
But why the defender.. Isn't it much thicker than the commuter??
Whats the big difference
fastfed said:
I got the commuter and LOVE IT!!! Love it so much that I sacrifice my extended battery just to use it..
But why the defender.. Isn't it much thicker than the commuter??
Whats the big difference
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Bought the Defender for the built-in screen protector. The kick-stand is a joke though. It is literally thin as a sheet of paper. Completely shattered. I have now been on hold for 15 minutes waiting to speak to Otterbox. Grrrr.
Will never buy from these people again.
Good news. I finally got through to Otterbox and they are refunding my money. Apparently the kickstand problem is a known issue and they've been getting some blowback on it.
Too bad. I liked the case otherwise.
Are they paying for the return postage or do you have to?
_MetalHead_ said:
Are they paying for the return postage or do you have to?
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I don't have to return it at all. I am guessing this has been a HUGE problem and that is why they are being so nice - that or their profit margins are so huge on these things that they are better off just eating a few and maintaining good customer relations than making me return a defective product and having me tell all my friends that they suck.
Their case sucks (the kickstand anyway), but they did right by me.
I called yesterday with a problem of my plastic inner case not snapping closed completely, and they are sending me out a new case nc today...
Yeah, the kickstand is flimsy, but I dont agree its as "thin as a sheet of paper"..
their customer service is top notch, so far....
Yep, I looked at it today and noticed it was cracked so I went ahead and called and they are replacing it for me. I asked if there were any plans on revising it with a metal kickstand and she told me if they get enough complaints then they would but it would take another couple months to do. Great customer service, just wish they would have used metal in the first place.
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They offered me a new one but I figured, what's the point? It will just break again. They credited back my money without even asking for the case back. I ordered the Impact which will provide protection but I can still use the EVO kickstand.
I just looked an my Defender again. Lord, that kickstand is destroyed. The weird part is that to this day, I still have no idea what happened to it. One day it was fine and the next day it was shattered. I never dropped it or dropped anything on it.
Who knows. Weird.
The overall case is excellent but the kickstand and the holster are complete disasters. The holster literally rattles when you wear it due to the VERY loose clip on the back. Also, as big as the Defender is, the holster seems two sizes again larger. You could carry a paperback novel in that thing.
Defender - odd mix of awesomeness and complete sucktitude.
Yeah this thing was/is a massive fail from the day one shipping issues to the case (and holster) itself. 8 days of prodding them to get mine and they finally shipped it Overnight. Screen protector giving me the oilslick look so I pulled it off,didn't need 2 anyway. The phone was way loose in the holster so I had to stick some felt pads in there. Today I took the phone & case out of my pocket to show it to somebody and the kick stand was cracked. I haven't even used it because I've been reading about all the broken ones. They had decided not to charge me for the case so I guess I can say it was worth the money.
Norwester said:
Yeah this thing was/is a massive fail from the day one shipping issues to the case (and holster) itself. 8 days of prodding them to get mine and they finally shipped it Overnight. Screen protector giving me the oilslick look so I pulled it off,didn't need 2 anyway. The phone was way loose in the holster so I had to stick some felt pads in there. Today I took the phone & case out of my pocket to show it to somebody and the kick stand was cracked. I haven't even used it because I've been reading about all the broken ones. They had decided not to charge me for the case so I guess I can say it was worth the money.
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That's the mysterious part in all this. No one seems to know WHY their kickstands are cracking. Like you, there was no event for me that cracked it. It is almost as if there is a fault in the plastic and it just cracked spontaneously?
I have a feeling that the problem is not in the thinness of the kickstand, but that somehow they got a run of VERY brittle plastic; however, when i pick up what remains of the kickstand and try to break it with my fingers it is very tough and won't break.
Odd.
So it seems that for some reason, the area where the kickstand attaches to the phone is VERY brittle whereas the main body of the kickstand is very tough.
Ah, I see the problem now...
The core of the kickstand on the reverse side is hollowed out. While the kickstand itself is thick and sturdy enough to handle the job, the middle has been shaved down to paper-thin. If there is any twisting of the kickstand at all (like it catches on your pocket fabric as you remove it) that twisting motion puts stress on the weakest part of the stand (the paper thin area between the pins that hold it to the case).
If they had just made the kickstand a solid piece of plastic none of us would even be having this conversation. Since the hollowing out of the kickstand adds nothing to it's functionality and makes it easy to break, one has to wonder why they made that design choice?
mitchellvii said:
I just looked an my Defender again. Lord, that kickstand is destroyed. The weird part is that to this day, I still have no idea what happened to it. One day it was fine and the next day it was shattered. I never dropped it or dropped anything on it.
Who knows. Weird.
The overall case is excellent but the kickstand and the holster are complete disasters. The holster literally rattles when you wear it due to the VERY loose clip on the back. Also, as big as the Defender is, the holster seems two sizes again larger. You could carry a paperback novel in that thing.
Defender - odd mix of awesomeness and complete sucktitude.
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After reading what happened to you I won't even try to open the kickstand on mine. As far as the holster is concerned I solved the looseness by small pieces of transparent silicone tape in the inner four corners and it's a snug fit now.
I have done almost everything I could to break mine including bending it pretty good and everything is fine. Doesnt rattle at all and I have opened and closed it over 1000 times.
ClevelandWheeler said:
I have done almost everything I could to break mine including bending it pretty good and everything is fine. Doesnt rattle at all and I have opened and closed it over 1000 times.
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good idea!
i guess ill be buying the ballistic case
My kickstand is thick i did tape my corners. Good case just big
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They sent me a new case and i received it Dec 24, order was placed just a few days earlier by a csr. Was told it had a redesigned kickstand but it is still very similar in design. It is slightly thicker but now has issues with staying locked in when not in use. Durability is tbd.
W t f just used my kickstand 1 time and it popped off.. and I can't get it back in to the slots
from my phone duh
The support bracket thing broke off on two edges. I have to take the case off a few times a week to change the battery out guess it just wore out
One of the support brackets on my siedio innocase active just broke off today. Not happy after it only lasting a few months.
I'm on my third one. My first one had two of it's tabs break off within a month, and both my second and third had the soft touch paint start to peel off within a week. I still use it because IMO it's the nicest looking case out there but damn Seidio really needs to work on their build quality.
mines been great no paint peeling or brackets breaking xP just scuffed from were i droped it lol
had mine since july no problems
about 2 month ago two tabs broke on mine, sent it back, only had to pay shipping (but still like 8 bucks) got a new one but this one is peeling. i think its the best case IMO however I dont like the fact that it is going to probably break again and will have to send it back. i will probably just get an otterbox if that happens.
Mine has been peeling since I first got it, one the support tabs broke over a month ago, and another one only a few days ago...
I still like the way it looks on my evo and the feel of it, but disappointed the quality is not very good.
What are the warranty details? My holster broke today but the other pieces are fine its the rugged case.
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go to there website and put in a claim. they will then email you the details if you qualify.
I had one for my pre, it was junk, I will never buy one of these cases again, and from what I am reading here it looks like they still have the same old problems.
One of my tabs broke off cuz I dropped it on concrete. However, the silicon power button is wearing off. Its become annoying that I have to use my finger nail to turn the phone on. The volume rocker has the same issue. I bought the otterbox impact case for $10 on amazon. It looks built to last.
been great for me
I guess I'm lucky - I've had mine since July, and have had no troubles whatsoever... It still looks practically brand new. Maybe my phone just leads a very sheltered life.
I just filed a claim hopefully they get back to me soon
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I love the looks and feel of the case...but I have had 2 with broken tabs now. I do not remove the case very often either.
I am eyeballing these now:
http://www.amazon.com/gp/product/B004GV4TAG
http://www.amazon.com/gp/product/B0044ZN5OU
Those are nice
MCLFLN said:
I love the looks and feel of the case...but I have had 2 with broken tabs now. I do not remove the case very often either.
I am eyeballing these now:
http://www.amazon.com/gp/product/B004GV4TAG
http://www.amazon.com/gp/product/B0044ZN5OU
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I have the rugged case, and I also have a broken tab on mine. I have a Ballistic HC case on the way to replace it.
Since a fair few of you will now have one of these, I was just looking to get some thoughts and opinions on one please?
Also I know it can stand vertical with this case on, but can it stand landscape?
Thanks
U can do everything without any trouble, it's a great case.
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TecQuality said:
U can do everything without any trouble, it's a great case.
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I've seen that it can stand vertical on it's own when the case is on, I was wondering if it could stand landscape too?
Thanks
Sent from my GT-I9100 using Tapatalk
Yeah, it's a great little case. I bought the black one, and i'm looking at getting a blue one next. Really cheap for official ones from Trusted Sellers on ebay (roughly £7 without original packaging, £10 with)
the only downside is it lets dust through the little holes, so you get a neat little dust pattern on the back side of your phone - a regular removal and wipe on your trousers helps.
I've had one on it for about 2 weeks and I like it, only drawback is I had to shave down by USB connector plastic to get it to fit while the case is still on. I ordered another from dealextreme because it was really cheap. I notice the case just touches the mic area but doesnt cover it up. I like it because it's not very bulky and the plastic 'mesh' back fits over a soft case and makes it rigid and easy to hold.
Good luck for u
Got a generic cheap mesh case from eBay, its pretty awesome but as mentioned above, gets a bit dirty after some long time, and mine is cheap enough to start breaking on corners, had a few falls tho, and that's the purpose of a case, so the phone doesn't break instead
I had this case, it was okay at the start but in the end the plastic on the top corner started breaking away. Also the one and only time I dropped my phone with this case on I got a nasty scratch just above the screen where there was no protection. I had to ditch it. I'm using a plain black tpu case now, much more protection. The advantage of the mesh case is that its so slim.
Edit : Oh yea and its a dust magnet.
Got the original mesh case, I dropped it twice since I got it. First time no damage at all, protected the phone nicely. Second time the phone popped out of the case as it hit the floor (shoulder hight, had a nice spin to it also) but both the case and the phone didn't suffer any damage. So I guess it serves it's purpose and looks nice as well.
Aesthetically nice.
Crap if you want proper protection.
I bought it merely to protect the camera and back when I put the phone down to prevent scratching. For overall phone protection it's definitely going to be lacking as the top and bottom edges of the phone aren't covered. The case clips on easily but stays on fairly tightly. The rubbery material gives better grip when holding the phone. Dust does get in over a week or so over the back of the phone, though isn't noticeable with the case on, and can easily be wiped off. I think the case looks pretty nice, all key areas are fully accessible and for the price of about £8 was worth it.
is not compatible for i9100P
I've just buy the genuine Samsung mesh vent case for my Samsung Galaxy S2 win NFC (i9100P) but it is NOT compatible. My colleague on the i9100, not NFC, perfect fit.
Some ideas?
Light, strong and keeps the thinness we all love about our S2s!
Dropped mine a couple of times on to wooden floors and no damage yet
Protects the camera lens too when lying on a flat surface
The dust comments are true but only noticeable when u take the cover off so no big deal and it fits so snugly it kinda looks part of the phone!
To answer original question tho, no only stands in portrait
I got an official Samsung one given with mine. Good at protecting from scuffs when it's on a table or desk but wouldn't like to trust it with protecting my phone from a fall.
That's why it's sat unused in a cupboard at work! If anyone wants it just message me and I'll stick in the post.
Andrewawright said:
I got an official Samsung one given with mine. Good at protecting from scuffs when it's on a table or desk but wouldn't like to trust it with protecting my phone from a fall.
That's why it's sat unused in a cupboard at work! If anyone wants it just message me and I'll stick in the post.
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I'll take the case if it's on offer, let me know your thoughts on shipping to Australia Figure you sent all your convicts here, so a case shouldn't be a problem
Last month I dropped my phone on bricks which cracked the screen badly. I got the screen repaired by Samsung but the sides bordering the bezel still have some scuffs. I put on a case to cover up the scuffs (and protect the phone too) but I really hate it. My phone is bulkier, I have to take off the case to get access to the battery and the case collects a ton of dust. How do you all survive with a case on your phone?
faceyourfaces said:
Last month I dropped my phone on bricks which cracked the screen badly. I got the screen repaired by Samsung but the sides bordering the bezel still have some scuffs. I put on a case to cover up the scuffs (and protect the phone too) but I really hate it. My phone is bulkier, I have to take off the case to get access to the battery and the case collects a ton of dust. How do you all survive with a case on your phone?
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You have to shop around to get the right one. I bought the kickstand version offered by Sprint, it adds very little bulk, offers full access to all ports/buttons, slides easily in and out of pockets (isn't gel) and it has a kickstand (did I mention that already?).
Now, if I drop my phone on pavement from a high enough distance it's probably not going to offer me the same protection those huge, bulky otter box cases offer but I'm willing to take my chance.
easy i like to keep my phone in good shape. sure its slim profile is nice but is it nice all scratched to hell? lol i had/have a ballistics case which makes it really bulky, i got use to it and could slip it in/out of my pocket. Now i have the tpu extended battery case and its fine also.
I use silicon cases. They don't add very much size at all.
I just use the cheapo gel case i mean it slips off when I need to, stays on the rest of the time. It absorbs the impact in ways hard cases can't. But yeah the trade off on those is its about twice as thick as the thinnest hard case which really only helps with scratches.
The Root said:
I use silicon cases. They don't add very much size at all.
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I agree with this. I have a silicon Tough Case (TC). Bought it from amazon for like $10. It is light and very thin. With the thin profile of my phone, with the case on ts still thinner than most other smartphones without a case. But i here were your coming from it is way better bare back.
Ive had mine since release day. Never once put a case on it. Dropped it pretty good at least 10 times and still no screen cracks or major dents. I will say that "Cheap plastic" helped it a ton. Try that with your glass iphone or metal framed phone, I bet you will get screen cracks and paint chips and large dents. I hate cases. Also I advise anybody and everybody to get their phone from Besy Buy Mobile. Their insurance is deducible free and virtually unlimited (every two weeks you can smash your phone to smithereens if you want) Cant go wrong. Never need to worry about a case or screen protectors.
Honestly the first time you drop it good with a case you just made your money back, so that helps me. Not to mention the Trident Aegis case = a hair thinner than the og evo. Sure, it isn't all sexy and skinny, but it'll still be beautiful years from now
I actually prefer my epic 4g touch with my tpu case over it being naked. But the the case has a very small form factor. On my OG epic I didn't like a case though.
Sent from my SPH-D710 using XDA
I use this thing. It takes an extra second to put it back in but I know it's secure.
I'm in construction (electrician) so I need something that won't slip from my hands while perched atop a ladder and won't get scuffed when clipped to my tool belt. I will gladly clean the case on a regular basis rather than lament a dirty, scuffed, and hard to replace rear panel. (Hard in terms of getting a new one.)
If I didn't need it for work, I would probably get one, albeit a thinner, more subtle one.
I look at it as a give and take. Sure I give up a little in terms of looks, but when it comes time to upgrade to another phone I am always able to get top dollar for my old phone.
Give the Sedio Active case a try. It is reasonably thin and you do not lose sensitivity on the volume and power buttons.
mdhscanes24 said:
Honestly the first time you drop it good with a case you just made your money back, so that helps me. Not to mention the Trident Aegis case = a hair thinner than the og evo. Sure, it isn't all sexy and skinny, but it'll still be beautiful years from now
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i completely agree .
i actually had my e4gt for 2 days on the second day i dropped it and cracked the internal screen ,and i lost all my new years pics because the screen would not turn on at all .
but i also bought the trident aegis case . It looks quite cool imo . and i have a better hold of the phone as well. ive dropped it several times now and all i get is a bounce
I use a case no, no screen protector.
sent from a Android device
I'm always on!
Nine dollars is a much smaller price to pay than $150 or $499.99. That's how I stand it.
Sent from my SGH-T989 using xda premium
I got my phone in Dec after not having a phone from Feb - Dec last phone was iPhone 4, tried adding a line during black friday's .01 cent cell phone sale and amazon rep told me sale went until Dec 5 when tried to purchase it they said I was wrong, took 3 sup's before one actually said they do record every conversation and then hear the rep tell me the wrong details however thye where good on the .01 sale.
Got the phone and was given a zagg screen for Christmas and when I dropped it in March and it broke the glass I was glad I had the screen because it kept it in tact until I got the replacement for the $100 insurance so now I have extendable battery in order totally use the phone as intended but no extra case fits.
I like the extra weight and size the ext battery adds feels better in hand but totally believe in zagg screen for occasional dropping if there was an otter box for safety that would support ext batt I would totally get it since I've dropped the .01 and had to pay $100 for new.
I will say this about the screen, since it was already broken I tried scratching it with everything from a screwdriver to a chisel point file and it would not scratch makes me wonder why it is so fragile it breaks when dropped. Only reason I would use the zagg screen is to keep the broken glass in place otherwise I wouldn't have a screen cover.
I have a baby and he grabs my phone, bangs it on things, and knocks it off tables. My case and screen protector are a necessity.
Sent from my SPH-D710 using Tapatalk
Matte TPU case adds virtually no bulk to the phone at all. It's really a perfect fit and looks great. Twice over the last 2 days I asked friends if they liked my case and they replied, "what case?". That says it all.
I got a cheap ass case from eBay, solely for the purpose of making my phone weigh something. It adds almost nothing, maybe a 1/8 inch. But, I must say I like it a lot. My kids dropped my phone twice, and not a single scratch. The case held like a champ. Well worth the $6 I paid for it.
Sent from my SPH-D710 using xda premium
noobtoob said:
I got a cheap ass case from eBay, solely for the purpose of making my phone weigh something. It adds almost nothing, maybe a 1/8 inch. But, I must say I like it a lot. My kids dropped my phone twice, and not a single scratch. The case held like a champ. Well worth the $6 I paid for it.
Sent from my SPH-D710 using xda premium
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Lol
sent from a Android device
I'm always on!
Nice
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I'm always on![/QUOTE]
sent from a Android device
I'm always on!
http://www.amazon.com/Moto-2015-Case-Technology-Protection/dp/B00VAV86JK
I just got this case for the moto e 2015. for $10 its not bad, seems very well made, and its very slim. even came with a screen protector (which i ruined, and have now thrown away... who needs screen protectors with gorilla glass)
I bought this one and it fit very well: http://www.ebay.de/itm/351048617227...49&var=620479314402&ssPageName=STRK:MEBIDX:IT
dc7os said:
I bought this one and it fit very well: http://www.ebay.de/itm/351048617227...49&var=620479314402&ssPageName=STRK:MEBIDX:IT
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Yeah i think thats the cimo case on amazon US.
I will try this, thanks, i was looking for a good case
Order 3 Pcs
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For $10 is really nice , plus it does look good . i would totally buy one
PriPhaze said:
For $10 is really nice , plus it does look good . i would totally buy one
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It's slim in person, and the phone didn't fall out when I dropped it on the floor.
Sent from my XT1528
I have one and it's decent. Doesn't add any bulk or interfere with any touch points on the sides like some cases do.
Sent from my XT1526 using Tapatalk
Wanted to order one but all they have left is black. Want white with my white moto e
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I considered a case but i don't want to lug around a brick..
I put a screen protector on it.. which is delectably useful. LOL
I figure it could save some scratches potentially.
But i got a black-leather belt clip phone holder from Wallmart that fits perfectly.
Good for listening to music when roaming around on a bike etc
I also just pulled mine out and for the first time in 1 year of owning it i dropped it
It bounced super mega hard on the concrete 3 times and landed face down.
I must have hit the sides then it rested face down.
I picked it up and the band around it started to separate..
So i blew any dirt off it then clicked it back in place and plugged my headphones back in..
Worked fine still ..music did not stop playing
Later i looked at it and i had no scratches at all anywhere but two micro pin prick gouges into the outer replaceable rubber band thing that comes off.
I have a spare too in case i need it ever.
So i was impressed.. she is a trooper of a machine !
I played basketball with it on Concrete and it did nothing
..with no case.
I also had debated before on pulling off my protector film on the glass.
But i just feel better having it on there.. maybe a security thing in my head.
It would suck to have the glass scratched.
There is other options though people.
When i go around town i see 99.99% of all people doing the same thing.
Everyone has their phones in cases which add to the bulky size of it.
Especially those iPhone users.. looks like they have massive thick huge bricks in their hand.
Then i pull mine out and it's like half the width LOL
And far faaaaaaaar cheaper.
I just wanted to offers some other ideas.
Also i looked at the picture and the case does seem sort of thin, so that is cool.
And i was just being careless when i dropped my phone.
Where do you put your phone people ? In your pocket ?
That to me seems like a far bigger risk than anything else.
Easier to sit on it or get crap in the holes or put your keys / change in there to scratch it up etc.
My belt-clip has it kept safe & secure and clean and accessible.
Just some thoughts
i need this, is perfect for my moto e :3