HTC Sync - G2 and Desire Z Q&A, Help & Troubleshooting

Hello,
I am in process of rooting my phone and I am following the steps on this page
http://forum.xda-developers.com/showthread.php?t=865685
Step one is to download HTC Sync. I have done that and it does not appear to find my phone. How important is it for this step to work to proceed on?? When I go into start programs I do see the HTC Driver which is what I'm thinking was the important thing.

You're right, the drivers are the important part. The Sync program itself is not needed for rooting. Probably should reboot your PC to make sure the installation of the drivers is complete.

Related

can't unroot using unrevoke3

Bros,
Sorry to post this thread. I am trying to unroot my HTC and follow the instruction. However, I stuck in the very first step. When I install the driver, windows inform me that it cannot find the driver from the unrevoker3 folder (where I extract the whole thing to). I am searching around and seems noone got this problem.
Can you help me?
Sorry to be so noob.
You must uninstall HTC Sync, but leave the HTC Driver.
wow two weeks later i find out why it may not of worked for lol.
Yup, I did uninstall HTC Sync.
When I do the update driver (right click on Android 1.0), let windows search on the sdk usb driver folder, it can't find any driver ...
Do I do sth wrong?
manage to get it, thx for help.

[Q] USB connection error

Hi, today a have tried to root my htc desire using revoked 2 method. I was unable to install usb drivers. And now i cant even mount desire as hard drive. Computer still reports that device is unknown. I tried different usb ports, 2 different cabels, windows xp and seven. Before everything worked fine. Do you thing it is possible, that i damaged phone, when i plug it out just disconnecting cable?
Which version of unrEVOked did you try? I seems like a driver issue as you have to install the modified Hboot drivers for unrEVOked in a certain way before unrEVOked will work. If you attempted root with unrEVOked 3.21, did you follow the steps mentioned in thi thread?:
http://forum.xda-developers.com/showthread.php?t=776696
and
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
MasDroid said:
Which version of unrEVOked did you try? I seems like a driver issue as you have to install the modified Hboot drivers for unrEVOked in a certain way before unrEVOked will work. If you attempted root with unrEVOked 3.21, did you follow the steps mentioned in thi thread?:
http://forum.xda-developers.com/showthread.php?t=776696
and
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
Click to expand...
Click to collapse
I used this tutorial http://forum.xda-developers.com/showthread.php?t=788044
and I stuck at 3. point... On your phone, you will have to select HBOOT USB at that menu by pressing volume down four times, then power. Wait until the screen flashes through an “SD Checking” message before pressing buttons; otherwise, the phone will ignore keypresses.
and after that i am unable to connect desire to pc... no way...seems like something happend with usb driver in phone or i dont know...just i ve tried 3 computers for now and every reports same when I connect usb, that device is unknown
What Hboot do you have?
What is your PVT version? (also check the Bootloader for this info)
0.93.0001 and I forgot...I stucked at third point because i got there no option HBOOT USB
benefic said:
0.93.0001 and I forgot...I stucked at third point because i got there no option HBOOT USB
Click to expand...
Click to collapse
And your PVT version?
Bravo pvt1 ship s-on
hboot-0.93.0001
benefic said:
Bravo pvt1 ship s-on
hboot-0.93.0001
Click to expand...
Click to collapse
Ok, thank you for that info.
To tell you the truth, with unrEVOked 3.21, you must install the modified HBOOT drivers for it to work, otherwise it will not work at all.
Please try following this guide as it is definately requied. I asked you above if you had tried going through it, you mentioned that you had only tried using the guide in the first link, but you definately need to have the modified HBOOT drivers installed to proceed.
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
Try what is suggested and let me know if you can proceed past step three after configuring the HBOOT drivers first, as it is a must.
MasDroid said:
Ok, thank you for that info.
To tell you the truth, with unrEVOked 3.21, you must install the modified HBOOT drivers for it to work, otherwise it will not work at all.
Please try following this guide as it is definately requied. I asked you above if you had tried going through it, you mentioned that you had only tried using the guide in the first link, but you definately need to have the modified HBOOT drivers installed to proceed.
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
Try what is suggested and let me know if you can proceed past step three after configuring the HBOOT drivers first, as it is a must.
Click to expand...
Click to collapse
Well I tried connecting usb cable in bootloader menu but no HBOOT USB PLUG appeared and in device manager i dont have Android 1.0 device. and this is the problem.
benefic said:
Well I tried connecting usb cable in bootloader menu but no HBOOT USB PLUG appeared and in device manager i dont have Android 1.0 device. and this is the problem.
Click to expand...
Click to collapse
Hmm... yes i see what you mean. Unrevoked is fussy regarding drivers. Try the following:
1) Uninstall HTC Sync completely, the HTC Driver Setup, and HTC BMP Driver if present.
2) Reboot and reinstall the HTC Sync software (latest version).
3) Now uninstall HTC Sync Alone. Keep other two (HTC Driver Setup and HTC BMP Driver) installed.
4) Reboot your PC again.
Note: do not connect phone to PC at all and make sure the phone is switched off.
5) Switch your phone to the Bootloader screen. Connect the phone via USB and it should show Fastboot USB.
6) Windows will show the device detection dialog box - at this point, stop Windows from getting the driver from Windows Update, and manually choose the location of the driver as the folder where Unrevoked driver is present.
7) After this is done, diconnect phone again.
8) Go through the unrEVOked guide and connect the phone when advised to.
If this fails, then try unrEVOked 3.22 (in my sig below) and see how that goes and although you have mentioned that you have tried 3 different PC's, you may have to consider trying it on a different OS platform, such as Linux.
MasDroid said:
Hmm... yes i see what you mean. Unrevoked is fussy regarding drivers. Try the following:
1) Uninstall HTC Sync completely, the HTC Driver Setup, and HTC BMP Driver if present.
2) Reboot and reinstall the HTC Sync software (latest version).
3) Now uninstall HTC Sync Alone. Keep other two (HTC Driver Setup and HTC BMP Driver) installed.
4) Reboot your PC again.
Note: do not connect phone to PC at all and make sure the phone is switched off.
5) Switch your phone to the Bootloader screen. Connect the phone via USB and it should show Fastboot USB.
6) Windows will show the device detection dialog box - at this point, stop Windows from getting the driver from Windows Update, and manually choose the location of the driver as the folder where Unrevoked driver is present.
7) After this is done, diconnect phone again.
8) Go through the unrEVOked guide and connect the phone when advised to.
If this fails, then try unrEVOked 3.22 (in my sig below) and see how that goes and although you have mentioned that you have tried 3 different PC's, you may have to consider trying it on a different OS platform, such as Linux.
Click to expand...
Click to collapse
ok, i tried what you suggest, but desire refused any other driver...and keep installing unknown usb device driver
benefic said:
ok, i tried what you suggest, but desire refused any other driver...and keep installing unknown usb device driver
Click to expand...
Click to collapse
Try downloading the Android SDK: installer_r08-windows.exe
Follow the steps in this video to hopefully get the appropriate USB drivers - http://www.youtube.com/watch?v=N66J6UiN5Pg&feature=player_embedded
EDIT:
With the phone connected, try the following afterwards:
Check to make sure that you have USB Debugging enabled on your phone.
In Device Manager, right-click your Unknown Android device and select 'Update Driver Software'. Browse to the folder (extract the zip to the Desktop) i have attached below and see if it installs them.
MasDroid said:
Try downloading the Android SDK: installer_r08-windows.exe
Follow the steps in this video to hopefully get the appropriate USB drivers - http://www.youtube.com/watch?v=N66J6UiN5Pg&feature=player_embedded
Try the following afterwards:
In Device Manager, right-click your Unknown Android device and select 'Update Driver Software' (Make sure you are connected to the Internet to search for available drivers via Windows Update).
Click to expand...
Click to collapse
OK, i will try the thing with sdk..i am downloading files right now, but that makes no sense to download any other windows drivers. I think the problem is inside of the phone, because it represents itself like unknown device to any computer with any drivers...if there is a way to restore flash memory or something...well looks like i will have to wait one month for reclamation...how this could happen my god
benefic said:
OK, i will try the thing with sdk..i am downloading files right now, but that makes no sense to download any other windows drivers. I think the problem is inside of the phone, because it represents itself like unknown device to any computer with any drivers...if there is a way to restore flash memory or something...well looks like i will have to wait one month for reclamation...how this could happen my god
Click to expand...
Click to collapse
I agree... it is clearly an HBOOT driver issue or the phone... Windows (PC host) drivers are seperate. I was just running out of ideas really
The only definate way of knowing if it is the device that is causing this issue is if you were to try it on a non-Windows related OS, like Linux and maybe it would work for you using an Ubuntu Live CD.
MasDroid said:
I agree... it is clearly an HBOOT driver issue or the phone... Windows (PC host) drivers are seperate. I was just running out of ideas really
The only definate way of knowing if it is the device that is causing this issue is if you were to try it on a non-Windows related OS, like Linux and maybe it would work for you using an Ubuntu Live CD.
Click to expand...
Click to collapse
well this is good idea...do you think it could also fix the usb issue for windows when i will root my phone in linux?
benefic said:
well this is good idea...do you think it could also fix the usb issue for windows when i will root my phone in linux?
Click to expand...
Click to collapse
Yes, because it is not as fussy with drivers as Windows is - with Windows, they have to be properly removed from its cache. With Linux, the phone should be detected ok (unless the phone is at fault).
Here is a simple guide that you can follow:
http://rootmydroid.co.uk/guides/desire/howtolinux-root-your-desire-using-unrevoked-in-linux/
Keep those fingers crossed
MasDroid said:
Yes, because it is not as fussy with drivers as Windows is - with Windows, they have to be properly removed from its cache. With Linux, the phone should be detected ok (unless the phone is at fault).
Here is a simple guide that you can follow:
http://rootmydroid.co.uk/guides/desire/howtolinux-root-your-desire-using-unrevoked-in-linux/
Keep those fingers crossed
Click to expand...
Click to collapse
So, linux didnt work either, system didnt even recognize that anything was plug in. Even crossed fingers dident help Well only last thing I have to ask, if there is any possibility to recover hboot, restore it somehow. Forexample through recovery menu in hboot loader and some kind of .zip file, that i will put to SD card. If not, well I will have to step out to that freezing weather and walk to orange store for reclamation, which I hope would be positive for me, but something telling me it surely will.
I found something about usb unbrick here on xda forum, but is only for root phones
well i found this http://forum.xda-developers.com/showpost.php?p=9056719&postcount=15 i think it could work, just i dont know a way how to discover my CID number..to modify mtd0.img file
ok, i did everything step by step using rageagainstthecage tutorial, but nothing happend at all.
If anyone could help...
Are you able to get into Fastboot?
I suppose running your stock RUU in Hboot won't make a difference then... how about trying the PB99IMG method, which involves renaming the extracted rom.zip file to PB99IMG.zip from your stock RUU, placing this to the root of your SD card and then letting it run from Fastboot mode. This would restore your stock Hboot. You could also try AlphaRev's modified 0.93 HBOOT with S-OFF?

[Q] Need Desire Z Drivers

Where can I find these? HTC Sync isn't giving me them...
You can try the pdanet app to install the right drivers, but Im really surprised that HTC Sync is not working. So go on the market and find pdanet app install it on your phone and then go to here: http://www.junefabrics.com/android/ and download the version for your computer, then hook up your phone to your computer and it should install the right drivers.
Update : You can also try here http://forum.xda-developers.com/showthread.php?t=802316&highlight=drivers
When you say that HTC Sync isn't giving them to you, what do you mean exactly ? Because HTC Sync includes a whole load of USB drivers, located in (for XP, anyway) \Program Files\HTC\HTC Driver\Driver Files.

[Q] Problem Updating HBoot

I am getting an error doing the HBoot!
HTC Sync is uninstalled and i rebooted my com after uninstalling
Basically the error says its unable to find driver software for my device
Sorry i can't post the screenshot, post count is too low
Why would you want to update hboot. But since you have a driver error try finding the hboot drivers.
Sent from my HTC Desire using XDA App
Oops i didn't mean update, i meant install
What is it you're trying to do? If you mean S-OFF then you just run the CD and plug your phone in. If you're already S-OFF and want to flash a new MTD then you do so using fastboot
I'm trying to root my phone.
I read from guides that i have to install the HBoot drivers first. I suppose this part is correct.
OK, things are a bit clearer...
I take it you have unrEVOked 3.32 downloaded correct? Then follow these instructions (from their website):
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
Yes exact same place which i was refering to. But i have no idea why mine doesn't install. It says Windows could not find driver software for your device. I have downloaded the modified usb driver.
I would post the screen shot but i dun have enough post counts >.<
You need to point Windows to the place where the driver is (personally I didn't have to use the modified one, the HTC Sync drivers were enough)
so i should skip the HBoot drivers step? I'm using Windows btw.
I should be giving the correct directory.
I have to extract the usb driver right
How I did it:
1. Install HTC Sync
2. Uninstall HTC Sync but leave the HTC Drivers
3. Boot phone into HBOOT and connect to PC and wait for driver to be installed
4. Turn phone on again in normal Android
5. Set USB Debugging on
6. Start unrEVOked
7. Set custom recovery (as I like to use AmonRA)
8. Connect phone to PC
9. Allow unrEVOked to complete
what do you mean in step 3 wait for the driver to install?

[Q] Driver software for Windows 8 x64?

I'm trying to root my HTC Desire but falling at one of the first hurdles: I'm not able to install the driver software, I see the following error:
hxxp://i.imgur.com/5n720Wi.png
I'm running Windows 8 64-bit, and I'm trying to follow the steps to root as described here: androidforums.com/desire-all-things-root/300866-guide-rooting-htc-android-2-2-1-lower-unrevoked-windows-updated-20th-december-2012-a.html
I've installed HTC Sync and uninstalled HTC manager, and uninstalled Dropbox. I can connect to the Desire via USB both in HBOOT (with a successful USB connection message) and in regular Android OS.
I experimented with a couple other drivers - "Universal_Naked_Driver_0.72.zip" and "Acer_A1.win8.usb_drivers.x86_x64.rar" I found mentioned elsewhere.
Are there other drivers available? Any other advice for me to root this for the first time?
I have posted sometime earlier workaround to get it working on Win8, search.
Edit:
http://forum.xda-developers.com/showthread.php?t=1961823&highlight=windows+8+drivers
outofbandii said:
I can connect to the Desire via USB both in HBOOT (with a successful USB connection message) and in regular Android OS.
Click to expand...
Click to collapse
That's not right. Because your screenshot shows an Android 1.0 Device and this means the Desire isn't connected correctly.
Uninstall ALL about HTC and Desire. start the device manager and there activate in the options show disabled Device. Than you look in EVERY directory for Android, Desire, HTC. And remove the Drivers. right klick, remove and than yes and make sure if there is a option that says complete delet the driver say yes.
For Fastboot drivers:
Start Desire in Fastboot, and than you connect to the PC. Normaly Win 8 searches for Drivers. Than it says nothing found. Try in the Device Manager right Klick on Android 1.0 - If there is something about HTC Bootloader with an ! than you have an diferent problem - and research for drivers -> Internet. Than it normaly should work. If not download these drivers directly from unrevoke.
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install directly from unrevoked.
and go to device manager, install drivers from PC. Also here make sure the unknown device is an Android 1.0 if the name is different pls tell us.
For Normal use:
after Fastboot works, you download the newest HTC Sync for Desire: http://www.htc.com/de/support/news.aspx?p_id=312&p_name=htc-desire
Ok run the installation BUT After you startet setup it says something like there are a few things missing befor installing. These are HTC Driver, something about Adobe, install these. After that the installer ask for some agreements for HTC Sync now you cancle the install, because all you need are the drivers and they are now installed. It should work now.
If there are some more problems let me know. I had some trouble with the ADB and fastboot drivers a week ago, too but now it works

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