[Q] Computer Crashes - Epic 4G Q&A, Help & Troubleshooting

Whenever i plug my phone into my brothers Dell Laptop with Windows 7 his computer goes into the blue screen and reboots the computer. Each time it gives me the choices of what to boot the computer into and such but i usually just reboot in normally. It doesn't matter what rom i'm running on, it does this consistantly. I've done it with ACS and Midnight rom and Frankenstein. This never happens on any other computer i plug my phone into. I've reinstalled the drivers and it keeps doing this, any suggestions because its very annoying if i need to move files to my phone and it crashes the computer. Any suggestions? Thank you for any help anyone can bring.

Sounds like a computer issue. Try a different USB port and cable if handy. Could be either. If not, sounds like a reinstall of windows might be in your future.

Related

[Q] Computer won't recognize download mode, help?

Does anyone know why a win xp computer would recognize the debugging mode, I'm rooted and the one click root worked fine, but not recognize my phone when in download mode? I have the drivers installed and java sdk installed. Every time I go to download mode and plug in I get a pop up (on computer) that my device is malfunctioning and the device manager says unknown device.
I know it's not the cables because I used my brothers laptop to flash eb13 from the froyo install tool before installing syndicate. But three computers including mine have failed with this same message.
I'm confused why this one lowly laptop that is nothing special worked fine and my computer along with the other 2 give me this "usb device malfunction try connecting device again, if fails replace device". Not an exact quote.
It's a long drive to my brothers, and I would like to use odin with out having to wait a couple days til I can drive out their. It's been putting a cramp in my rom flashing mojo. Any help would be greatly appreciated. I have done a bit of searching and haven't found a solution yet, among,
Trying different usb cables
Every usb port tried
Have it in download mode and plugged in while booting computer, (doesn't
Give message just doesn't connect. Then unplug replug gives message.)
Every combo of debug, unknown source on/off
Java sdk installed
Try downloading the XP drivers from Samsung and installing them fresh. I had a similiar problem. My computer took almost 10 minutes to connect all drivers the first time with new drivers. Then Odin worked fine after that.
BONSAI 4 and loving it!

[Q] USB connection

Ok so I am trying to plug my phone into pc using usb cable so i can use odin. But my computer doesn't recognize my device. I've tried everything from uninstalling the drivers and reinstalling them restarted pc and phone. nothing works i did get it to read one time and was able to access my sd storage and then i tried to go into download mode and i plugged in usb cable and it didn't recognize so i got out of download mode and it didn't recognize the phone again. Then i plugged in my girls evo and it reads the phone all the time. Is there something wrong with my epic then? how can i fix that problem. seriously getting frustrated!!
Try not to double post. We will get to your issue eventually. Refer to the other case, as it has potential solutions available for your issue.
(I've dealt with this as well.)

USB problem

I'm running cyanogenmod 7 on my evo 4g and when I plug it into a computer it only charges and never prompts me if I want to connect as a disk drive. It used to but now it just stopped. I had a backup of my rom so I put it on my girlfriends evo and hers still connected to the pc like normal but mine will not give me the option to hook up through USB. My computer says unknown device. Any help would be great. I can provide more info if you need.
More info. It gives me code 43 in windows 7. I was able to hook it up in xp but when I tried doing anything it no longer was able to detect the phone. I did a factory reset and it still doesn't work. I'm at a complete loss. I feel the only thing left to do is revert completely back to stock losing root and starting from scratch.
perhaps try completely uninstalling the device from windows in Device Manager. Then plug it in again and let it re-install the drivers
sitlet said:
perhaps try completely uninstalling the device from windows in Device Manager. Then plug it in again and let it re-install the drivers
Click to expand...
Click to collapse
I've tried that on two different computers with windows 7. My gfs fone reads fine with the exact same rom but mine wont.
It seems like the drivers on the phone are corrupted or something. At one point I found a forum that suggested to turn off bluetooth and a few other things. I decided to see if turning off my wifi would do anything and finally my phone showed the usb debugging notification and the mount as usb notification but it wouldn't mount so I restarted my phone and now it's back to doing nothing but charge the phone.
The only difference between the two phones is the rom then? Perhaps make a backup and flash a different rom or re-flash your current rom to see if that helps
sitlet said:
The only difference between the two phones is the rom then? Perhaps make a backup and flash a different rom or re-flash your current rom to see if that helps
Click to expand...
Click to collapse
I actually took a backup of my rom and put it on my gfs phone and hers worked. we had the exact same rom. I will try installing a different rom however and i'll let you know what happens.
Okay so I had a back up of sinister rom so I restored it and now it asks me if I want to connect as a usb device and so I do and my computer still says usb device not recognized or whatever.
Wow so I tried a backup of sinister rom that I had and suddenly it asked if i wanted to connect as a disk drive but windows was still saying usb device not recognized. I reverted all the way back to stock losing root privileges and it still doesn't work. It appears to me that it is a hardware problem. I don't know what else to do.
ok, so I hooked my phone up to a computer with ubuntu on it and my phone showed up but then when I went to explore the sd card it said permission denied. Then I hooked it up in windows 7 and it showed unknown device under universal serial bus controllers(as usual) but it also had it under modem, which is what I want.
Okay, got it working on this computer. After plugging the phone in several times it still said device not recognized. I have also been pushing ##data# and it was saying the same thing. I decided to shut my phone off one last time and when I hooked it up i pushed ##diag# and now it works. ****ing stupid. Glad it's working now.
UPDATE: Now all of the drivers install when I plug the phone in except the HTC DIAG doesn't appear even when i enter diag mode on the phone. this is the only driver i need installed but i can't install it because the computer isn't picking up that part of the device....This is getting irritating.
Turns out my port is ****ed up. I'm gonna have to order a new one and replace it.

Galaxy SII not recognized by computer

Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
tomasitoc said:
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
Click to expand...
Click to collapse
since you install the drivers into multiple computers and tested them all... it might be your phone.
First can you give more detail on what happens when you plug your phone in? Does your computer make any sounds or searches anything?
ALSO Try installing kies.
if that doesn't work either... looks like you need a warranty exchange
Try using an oem Samsung usb to micro usb cable. I had this problem with my Samsung Galaxy Epic a while back. Everytime I used a generic cable lying around my computer would not recognize my phone. When I used a Samsung cable it worked. Your computer should automatically identify your phone using the right cable. If not re-install them and don't forget to restart your computer before attempting to connect to your computer again. Good luck.
I've had this problem too.
Initially I had kies installed and had to launch the program to access the two 'mounted' removable drives.
I assume the drives mount, but you can't access the drives?
If that's the case, look on the phone and pull down the status bar and check to see if it sees the USB connection. Select that, and allow it to connect as USB storage.
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
tomasitoc said:
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
Click to expand...
Click to collapse
you probably didn't give it enough time for the pc to actually install the needed components.. it takes a good 5-10 mins for everything to finish installing
I'm faced with the same problem. Only different is, as soon as it shows connect to usb from the notification bar if goes away. I tried the usb tool in wireless but still wont work. I tried the samsung cable as well
know it sounds dumb, but have you rebooted lately? mine wouldnt recognize the sd card when plugged into comp....rebooted....all is well

[Q] USB not connecting to computer

So I can't get my s3 to connect to a computer. I have tried three different computers, two windows and one mac.I have also tried three different usb cords including the one that came with the phone and a brand new one I bought just to see if it was the cord. Have done a factory reset and tried everything with usb debugging on and off. My phone will charge but the computer doesn't recognize it. I have reinstalled the drivers twice on both windows computers and tried the Kies troubleshooting. I have also put it into download mode and Odin doesn't recognize it. When I plug it into the computer nothing happens, no sounds or messages saying something was plugged in. The phone does not have the option in the notification menu for usb debugging. I can use AirDroid to put just about anything I want to on my phone over wifi so I am not too upset about it not connecting but I would really like to put CM10 on it so I kind of need it to connect. I am using the stock AT&T rom. I rooted the phone awhile ago but then wanted to update so I went back to the stock rom and then updated. It would still connect to the computer after this update. Unfortunately I did not reset the flash counter so I doubt AT&T will do anything about it when it shows I have messed with it. I kind of think it is a hardware issue on the phone after doing all of this. Does anyone have any other ideas on what I could try?

Categories

Resources