The button after 2 weeks seems like it got hard to press like its Digg in anyone having this problem
I have had the phone for a while and I haven't had that issue .. you sure you haven't dropped it ? or something else that might have cause it to jammed ?
It works it just doesn't always click
sent using my droid incredible 2
Well here is a funny thing that happened to me I got case for it and then after a while I got the problem you had but it's an easy fix .. Take off the back cover get something like a pair of tweezers and grab the button pull it up click on it few times and voila FIXED.
I bought the gel type Verizon case with the phone so it's been in that since day 1 and I have such a problem with my power button I actually use a widget on my home screen so I don't have to push it to put the phone to sleep. I'm past my 14 days and I don't want a refurb, I think my phone has a problem but as long as it works, it works. so. I compared to my inc1 with the same gel type case and it's amazing how much harder the inc2 is. oh well love the phone.
ACD168 said:
I bought the gel type Verizon case with the phone so it's been in that since day 1 and I have such a problem with my power button I actually use a widget on my home screen so I don't have to push it to put the phone to sleep. I'm past my 14 days and I don't want a refurb, I think my phone has a problem but as long as it works, it works. so. I compared to my inc1 with the same gel type case and it's amazing how much harder the inc2 is. oh well love the phone.
Click to expand...
Click to collapse
Is it that shiny gel type case? That's the only one I could find. I notice in the case the button is hard to push. But this is hardware version 0001 lol we all know how that goes.
Sent from my ADR6350 using Tapatalk
sunder74 said:
Is it that shiny gel type case? That's the only one I could find. I notice in the case the button is hard to push. But this is hardware version 0001 lol we all know how that goes.
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
yep thats the crappy case lol i hate it but i dont have insurance and need it to last so this will do.
also with the four soft keys capacitive buttons that light up and turn. they all look weird when ur not facing them directly, except the search key.. anyone have this as well?
ACD168 said:
yep thats the crappy case lol i hate it but i dont have insurance and need it to last so this will do.
Click to expand...
Click to collapse
that case has a technical bulletin out on it for the issues with the power button, bring it to your store asking for a refund/exchange.
patchnauty said:
that case has a technical bulletin out on it for the issues with the power button, bring it to your store asking for a refund/exchange.
Click to expand...
Click to collapse
Do you have a link or something regarding this tb?
Sent from my ADR6350 using Tapatalk
sunder74 said:
Do you have a link or something regarding this tb?
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
+1
id like to take a gander at this "list"
Yeah the case must be pushing the button in and if you use with the case it works but its hard as hell to push without ima look for tweezers and try that meathod
sent using my droid incredible 2
I'm going to try and get a refund for that gel case... I just picked up a to part incipio case at the Verizon store and I love it!, I can actually use the power button again. Hopefully they refund that gel case without a reciept. That was the worst $20 I ever spent.
ACD168 said:
also with the four soft keys capacitive buttons that light up and turn. they all look weird when ur not facing them directly, except the search key.. anyone have this as well?
Click to expand...
Click to collapse
yeah, that's thanks to HTCs wonderful build "quality"
Related
Does anyone's battery cover seem loose on one side? Mine is... also the insert over the charging port is loose. Not a deal killer but just wondering if anyone else noticed this.
Sent from my SCH-I500 using Tapatalk
Mine is not like that. Sounds like you need to return it to vzw. Everything on mine is nice a snug.
aczm1988 said:
Mine is not like that. Sounds like you need to return it to vzw. Everything on mine is nice a snug.
Click to expand...
Click to collapse
Just got off the phone with tech they're sending me a new cover. Seems to be a known issue. If that doesn't sort it they're replacing the device.
Sent from my SCH-I500 using Tapatalk
My cover is good, though I did notice the insert as well....just as long as the port itself isn't loose
LowFire82 said:
My cover is good, though I did notice the insert as well....just as long as the port itself isn't loose
Click to expand...
Click to collapse
Gotta love hardware version 0001 lol.
Sent from my SCH-I500 using Tapatalk
Just the luck of the draw with phones these days. Exact same device with completely different issues. I myself can barely get my back cover off its on so tight.
aczm1988 said:
Just the luck of the draw with phones these days. Exact same device with completely different issues. I myself can barely get my back cover off its on so tight.
Click to expand...
Click to collapse
Mine is really tight. Thought I was going to break it trying to get it off when I had to put the battery in.
Sent from my ADR6350 using Tapatalk
sunder74 said:
Just got off the phone with tech they're sending me a new cover. Seems to be a known issue. If that doesn't sort it they're replacing the device.
Sent from my SCH-I500 using Tapatalk
Click to expand...
Click to collapse
Does your cover kinda 'click' on the right side? Kinda hard to explain as I feel like its really tight, but the one side seems like there might be a very slight gap. It is kind of annoying. If this is your issue and they're willing to work with it, I might have to call them as well...
Its the ONLY thing I've noticed about this phone that I don't LOVE! Well, other than the locked software, but that's a whole other thing and will hopefully be corrected soon!
dboss007 said:
Does your cover kinda 'click' on the right side? Kinda hard to explain as I feel like its really tight, but the one side seems like there might be a very slight gap. It is kind of annoying. If this is your issue and they're willing to work with it, I might have to call them as well...
Its the ONLY thing I've noticed about this phone that I don't LOVE! Well, other than the locked software, but that's a whole other thing and will hopefully be corrected soon!
Click to expand...
Click to collapse
That's exactly what I'm talking about. The right side clicks like has a gap. Yeah they sent me a replacement cover and said if that doesn't sort they'll swap it out.
Sent from my ADR6350 using Tapatalk
sunder74 said:
That's exactly what I'm talking about. The right side clicks like has a gap. Yeah they sent me a replacement cover and said if that doesn't sort they'll swap it out.
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
Good to know... I'm going to have to call them tomorrow and at least get it logged. I kind of got used to it, but if they have a fix I'd love to get it fixed. I actually notice it more when typing now than when touching the side of the phone...
Let us know if the new cover fixes it. I always prefer that to getting a new phone for some reason.
dboss007 said:
Good to know... I'm going to have to call them tomorrow and at least get it logged. I kind of got used to it, but if they have a fix I'd love to get it fixed. I actually notice it more when typing now than when touching the side of the phone...
Let us know if the new cover fixes it. I always prefer that to getting a new phone for some reason.
Click to expand...
Click to collapse
The new cover sorted it out. The thing is solid as a rock now.
Sent from my ADR6350 using Tapatalk
Did you contact HTC or Verizon to get the replacement cover?
Verizon tech support.
Sent from my SCH-I500 using Tapatalk
the inc1 had this problem with loose back. inc2 seems to be a bit much sturdier.
I'm being sent the back cover
Sent from my droid incredible 2
It worked for like a week but now seems to be loose again sucks!!
sent from my droid incredible 2
I had the same problem, then realized if I pushed the battey in harder the cover clicked on perfectly...
barn07 said:
Mine is really tight. Thought I was going to break it trying to get it off when I had to put the battery in.
Click to expand...
Click to collapse
Haha, same here. The whole time I was like "New phone, don't break it, new phone, don't break it!!!"
I just got a replacement due to the plastic piece around the metal chargin port is loose. it's extremely noticeable when trying to take off the back cover.. I got my refurb today, and SAME problem.. I think it's an issue with all inc2's, I saw two Verizon stores with their display models same problem.. one lady told me to bring it in to the store tech and they will fix it, I hung up called back and got a replacement shipped next day without question. BTW I HATE the way they **** refurbs now, very unproductive...esp for sending the old one back, AND whats weird is the refurb came with no battery, but WITH a SIM card and back cover... I'm keeping the back cover lol and the old SIM card is only good for my phone so I can't imagine they want it back.. I will update in 5-6 days if I get charged for the back cover, I've NEVER seen a phone sent with it, I've had about 5-6 Eris refurbs, and around the same for inc1.. got the inc2 on its release date 28 April, and can't believe the port is loose on this.. I originally had the hard gel case that was out when the phone first came out so I bought it and actually got a refund cos there was a Bulletin on it for recall, and now that I got my replacement that case really ****ed my power button up, my new refurb power button is sooo much better that gel case did something, so if u have that case id call for a refurb complying about the power button...
If you get a refurb, they come with new back cover... also, I received my package today... Saturday... USPS.. I wonder if they aren't sending with fed ex anymore, either way came REAL FAST! awesomeness.
EDIT: called back, and they did change from FedEx to USPS which means we now can get our refurbs on the weekends!! saweeeet.
I'm keeping the back I don't care if they charge me. the way they package it now is horrible for sending it back, not to mention no return label, they said they are sending me one but who knows and where do I bring it now, I had an old FedEx some I could have used and they said I couldn't use that anymore.
Will they my bottom volume button really acts up like if its out the tpu case itll act fine but with the case on I ress the bottom button and it will even turn the device up and sometimes it feels as if its not clicky as the top one so is it rail easy to take into a sprint store for a simple fix?
Sent from my SPH-D710 using xda premium
Darrien13 said:
Will they my bottom volume button really acts up like if its out the tpu case itll act fine but with the case on I ress the bottom button and it will even turn the device up and sometimes it feels as if its not clicky as the top one so is it rail easy to take into a sprint store for a simple fix?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Are you sure it's not the case causing the problem? Kinda sounds like it from what I am reading but in any event if you have insurance and they cant fix it they will replace it for 100. If you do not have insurance they will replace it for 35 unless they think it is something you did to the phone like dropping it. That is why the insurance is so important because even if it is user error they will replace it. Like a cracked screen, water damage etc..
Well I have two different style TPU cases and the bottom volume button is just not as clicky and sometimes it feels like its stuck but if I take it.out the case its fine what gives?
Sent from my SPH-D710 using xda premium
With the case on,,, it sometimes won't work. With the case off,, it works fine.
Should I repeat that? Case on, no workie. Case off, works fine.
I would say its the case. Case on, it won't work. Case off,, it works fine.
The only difference of when it works or not is if the case is on or not.
Yeah, my money would be on the case.
I have tried 3 different tpu case and have a trident aegis, the tridwnt is perfect for volume and the tpu cases all are difficult to change
Sent from my SPH-D710 using Tapatalk
I'm a Sprint tech: if you have insurance, there would be no fee to look at/repair the phone, nor would there be one to replace it. However, it would only be replaced if it were deemed to be an actual hardware issue; since you said it works fine without a case, I would have to presume the case is causing the majority of the issue. A nicer tech would likely put a different volume button or back housing on the phone to see if that helps but they would be under no obligation to do so.
Hope that helps... Might as well call your store, explain the issue and see what they can do!
Sent from my SPH-D710 using XDA
tragicallyhip said:
I'm a Sprint tech: if you have insurance, there would be no fee to look at/repair the phone, nor would there be one to replace it. However, it would only be replaced if it were deemed to be an actual hardware issue; since you said it works fine without a case, I would have to presume the case is causing the majority of the issue. A nicer tech would likely put a different volume button or back housing on the phone to see if that helps but they would be under no obligation to do so.
Hope that helps... Might as well call your store, explain the issue and see what they can do!
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Or you could always just take the case off or get another brand of case... ;-)
rwilco12 said:
Or you could always just take the case off or get another brand of case... ;-)
Click to expand...
Click to collapse
Or here's another solution.
http://www.xda-developers.com/android/busted-volume-rocker-on-android-phone-heres-a-solution/
Good luck!
Hey guys, so I bought the Otterbox commuter and I must say Im happy with it except for one thing, the buttons are hard to press on. Both the volume and power key. I wanted to know if there are any suggestions on how I can soften it up, so it would be easy to press one. I thought it might get easier as time will pass but its really really stiff and even if I will wait a few weeks, it won't be a huge difference.
If anyone knows some tricks, or can even give me an advice about this, that would be great. Thanks
Bei60 said:
Hey guys, so I bought the Otterbox commuter and I must say Im happy with it except for one thing, the buttons are hard to press on. Both the volume and power key. I wanted to know if there are any suggestions on how I can soften it up, so it would be easy to press one. I thought it might get easier as time will pass but its really really stiff and even if I will wait a few weeks, it won't be a huge difference.
If anyone knows some tricks, or can even give me an advice about this, that would be great. Thanks
Click to expand...
Click to collapse
it will soften up as time pass by, like a month or so. Sometimes, the way you put on the commuter makes the volume and power buttons not working/stiff. Lastly, you'll get used to it and you didn't even noticed that you had built muscles on your fingers.
okay thanks
Pull or push the soft rubber where it peeks out near the screen close to the buttons. The hard plastic is so tight it distorts the rubber and misaligns the buttons.
Tapatalk via CM10.1 Galaxy S3
You people have weak little fingers or something.. Or I have hulk fingers because I Dont think my commuter is hard to push at all
Sent from my SGH-T999 using Tapatalk 2
My flap for power is nearly over broken off
Sent from my GT-I9300 using xda premium
I read somewhere that one dude suggested putting the soft inner part on his car dashboard for a couple hours in the sun to soften it up. He had positive results. Ymmv.
felixthecat said:
My flap for power is nearly over broken off
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Mine did this as well. Otterbox replaced it, no questions asked.
I have the case as well and yes the buttons are hard to press. It gets easier over time.. or maybe I'm just getting used to it...
Sent from my SGH-I747M using xda app-developers app
I bought the Genuine HTC1 DD case and found that its really really tight sliding over my black HTC1
I got the centre section about 1/4 the way from the bottom up, before I had to start really forcing it so I decided not to keep going..
I gently pulled it off the phone and discovered it had scratched the bottom speaker curved corners each side....
FFS.:crying:
**Edit** my HTC1 is black
pic please
cheetah2k said:
I bought the Genuine HTC1 DD case and found that its really really tight sliding over my black HTC1
I got the centre section about 1/4 the way from the bottom up, before I had to start really forcing it so I decided not to keep going..
I gently pulled it off the phone and discovered it had scratched the bottom speaker curved corners each side....
FFS.:crying:
Click to expand...
Click to collapse
Pictures would be beneficial!
For your reference, I just tried to insert my phone from both the top and the bottom and there was almost no resistance or scratching of any sort.
Sent from my HTC One using xda premium
i put it in and out 5-6 times and there is nothing, so just want to see
iraqgsm said:
i put it in and out 5-6 times and there is nothing, so just want to see
Click to expand...
Click to collapse
I have the black HTC1. There are also scratch lines on the back of the phone from the fabrication lines in the case.. Not good..
I will get some pics later today but for now, if you have a BLACK HTC1, DO NOT GET THIS CASE!
I want to get this case for my Silver but after seeing this I'm having second thoughts. When I'm going around with people, being busy I can use this and when I'm not too busy I can use a pouch I planned but not sure now.
Sorry to hear that, I have the DD case as well, it also hasn't scratched my phone, fits nice and snug. White HTC One. (Rogers / Canada)
So they still haven't solved this.....
Happened to me a month or so ago
http://forum.xda-developers.com/showthread.php?t=2226217
Happened to me too on the back luckily I was able to swap mine out and get a replacement bc of the back and hone button not working.
Sent from my HTCONE using Tapatalk 2
Well maybe new ones won't have the same problem. Most sellers are out of stock and I really want to buy this case.
And also some people doing it wrong all the time; you slide your phone from up not bottom. There's a big difference.
The following site has some in stock. Ordered mine yesterday and arrived today. Nice price too.
mobilemadhouse.co.uk
Chris
Sent from my HTC One using xda premium
Dharkan said:
Well maybe new ones won't have the same problem. Most sellers are out of stock and I really want to buy this case.
And also some people doing it wrong all the time; you slide your phone from up not bottom. There's a big difference.
Click to expand...
Click to collapse
Lol it doesn't come with instructions and it shouldn't matter which way you slide it...
Sent from my HTCONE using Tapatalk 2
it shouldn't matter and i know it doesn't come with instructions but I want to help people with it nothing else.
I'm selling mine. PM if you want it. I don't really want to use a case on this beauty, lol!
Would you think that HTC would provide a replacement of the phone if the case which they manufacture, is scratching it? lol
gmfeny said:
Happened to me too on the back luckily I was able to swap mine out and get a replacement bc of the back and hone button not working.
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
My HTC1 developed stuck pixels, so I'm currently waiting on a replacement... I'll be putting the DD case on ebay
Ordered a Nillkin hard case instead as these have a good rep
I ordered cruzerlite Black, Clear and Blue but thinking of keeping one only and sell others two colors
Sent from my HTC One using xda premium
onlinejobwork said:
I ordered cruzerlite Black, Clear and Blue but thinking of keeping one only and sell others two colors
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Sent from my HTC One using Tapatalk 2
Which cruzerlite? I got three as well, one red androidified, one red circuit android and one black circuit android.
Such a bummer to hear this. I'll be sure to be extra careful when putting mine on once it comes in
yes any tight slide on case can do this, I stay away from slide on cases. Especially if you ever go around sand.
Hey, guys. New owner of the Z1C here, and I'm wondering about my power button. It's really not clicky at all, maybe just barely when I push it a bit harder, and it just seems like something's not right about it. So, is this the case with all Z1C's, or are your power buttons clicky?
Thanks in advance.
Cheers, guys!
mine is not clicky, but also doesnt feel loose at all
i prefer not clicky type of buttons anyway so its good for me.
but yea it feels soft compared to volume buttons
Hmm. I guess I didn't get a defective device after all.
It's just that I was used to clicky feedback. I had a G2.
How much does it stick out of the outer ring (the one closer to the phone - that doesn't move)? Mine's a millimeter out, I'd say.
Thanks a lot for your answer!
Mine gives me a kind of clicky feedback if I push the power button. And it stands out about 0.7 millimeter.
Yes, mine too, but it's quite weak. Can you confirm this as well?
Thanks for your answer.
clicky, the same way as volume buttons
Hmm. Mine is less clicky than the volume buttons. Sometimes it's even hard to press.
I'm asking all of this to see if I should replace my device while it's still fresh.
Mine is clicky, but not audibly clicky.
That's ok, I didn't mean audibly either.
I just meant that you have a strong feedback that you pressed the button.
Thanks for all the answers so far, guys.
Mine is clicky aswell.
But it is also a bit loose. Its the only thing that bugs me about my Z1C
Sent from my D5503 using XDA Free mobile app
Schlengge said:
Mine is clicky aswell.
But it is also a bit loose. Its the only thing that bugs me about my Z1C
Sent from my D5503 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah, I was in a bad mood because of it for a while.
I'd be happy if I knew that it will remain that way - that it wouldn't deteriorate in a matter of months. But I'm really not sure.
acolyte192 said:
Yeah, I was in a bad mood because of it for a while.
I'd be happy if I knew that it will remain that way - that it wouldn't deteriorate in a matter of months. But I'm really not sure.
Click to expand...
Click to collapse
Mine is clicky. You can go to the place where you bought it to check out by yourslef.
If it's yours' problem, you can ask replace your phone with a new one perhaps.
a1b2c3901 said:
Mine is clicky. You can go to the place where you bought it to check out by yourslef.
If it's yours' problem, you can ask replace your phone with a new one perhaps.
Click to expand...
Click to collapse
Yeah, that's a bit of a problem. They ran out of these models in the store, so now they have to order them each time someone wants one. Therefore, I can't compare it. And no one else that I know has this phone.
https://www.youtube.com/watch?v=nFE6VYCG2uU
There is a test video for you. Hope it will help you to compare.
a1b2c3901 said:
https://www.youtube.com/watch?v=nFE6VYCG2uU
There is a test video for you. Hope it will help you to compare.
Click to expand...
Click to collapse
Thank you so much! Mine is not half as clicky. I think a replacement is in order. I'll contact the sales person.
Thanks again!
Nothing
Sent from my D5503 using XDA Free mobile app
After a year my Z1C has a very unresponsive power button. Not the smallest click, nor the smallest feedback.
I don't think it even moves at all. It still works, but in the majority of times you have to press it very hard to work.
This was a bit progressive. Another friend of mine has a Z1C for 3-4 months and upon playing a bit with it I would say that is on course of breaking as well...
Obviously it is hardware fault caused probably by weak materials...
It is in service (warranty) for 7 days now. When I'll have a response from the service I'll share it here.
my power button is still clicky after 18 months. my problem is the squeaky back cover.