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Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
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Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
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Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.
up until 2 weeks ago my Desire was working perfectly. In the mean time I have travelled from the UK to Greece where I disabled the data roaming (I mention this as this is the only thing that has changed in the settings). On returning to the UK I now cannot download any new apps, or update any existing ones from the Android Market.
All that happens is I get a graphic which shows the commencement of the download, no progress bar movement and not actual download, irrespective of how long I leave the download going.
I have tried on wi-fi and over 3G, no luck.
When I switch the phone on I get an error message stating that it cannot verify the google talk account - which may be connected to the problem, however I cannot find any setting or app in the phone which has anything to do with the google talk app. The HTC desire online guide tells me how to access the 'talk' app, but following the very simple instructions does not reveal the app on the phone.
Anyone else experiencing the same problem or who has a solution?
Ta
stopped downloading apps
I've had same problem and not solved it yet!
Hi all, does anyone know how to re-install a network operator app after they have removed it? They don't appear within the marketplace. Is it even possible?
If I go to the Marketplace on my Surround, there is an AT&T Apps section (AT&T App Center) and, therein are all the bloatwares.
Strange, I have a Samsung Omnia 7 on Orange UK but I do not have an orange apps section in the marketplace. I have never had an orange hub in the marketplace, the phone hasn't been unlocked or tampered with. Does anyone else have this problem?
mauxion said:
Strange, I have a Samsung Omnia 7 on Orange UK but I do not have an orange apps section in the marketplace. I have never had an orange hub in the marketplace, the phone hasn't been unlocked or tampered with. Does anyone else have this problem?
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Click to collapse
Same here - thought they would be under samsung apps but it's just showing apps from the operator 3.
this is how i did it for mine
go to connection setup
and setup your phone for your carrier again
the apps should appear
when you say connection setup, do you mean the mobile network option under settings? What exactly did you change here?
no, it's an HTC app. Connection Setup
Unfortunately don't have access to that app as its a Samsung phone. I have been thinking of trying a hard reset but I don't see how that would return the missing apps, can anyone confirm if a hard reset will restore the operator apps
I would think a hard reset would do it...
mauxion said:
Unfortunately don't have access to that app as its a Samsung phone. I have been thinking of trying a hard reset but I don't see how that would return the missing apps, can anyone confirm if a hard reset will restore the operator apps
Click to expand...
Click to collapse
yes a hard reset will restore the apps, those apps are part of the OS, loaded on a fresh boot.
Cheers everyone, the hard reset restored the apps.
Funnily I still don't see an app hub in the marketplace for Orange apps, I wonder if this is an oversite by Orange? I'm not too pushed as the apps are mostly bloat and have no use but it just seems odd.
First time I've had issues with it. It will let me get to the point where I select try or buy but then when I go to verify it just continuously loads. I tried afterwards on the PC and it just says none of the above items are available for purchase. This was initially found on the moron test but I am having the same issue occur with all apps.
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
MartyLK said:
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
Click to expand...
Click to collapse
quite lame... I can't even update my apps...
z33dev33l said:
quite lame... I can't even update my apps...
Click to expand...
Click to collapse
Neither could I. And some of the apps were paid apps that needed updating. It was quite annoying. But I was glad to see it working again come that Monday, without the need to do a hard reset.
yup, having that issue here too, i think it's tied to either your account, or your location... not quite sure why tho...
I have had issue with market place a couple of times. Mostly the update won't succeed and I'll need to delete the app then install it again.
Having the same problem here to. Can't update or download apps (sweden).
I'm having the same problem on the phone and trying to install from the Zune PC marketplace.
Me too
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
xuegaoche said:
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
Click to expand...
Click to collapse
Just wait a day. Monday will bring it back to normal. It effects users at different times. MS might be doing some kind of tuning to the market to help refine it. At least that's what I rationalize it to be.
It's working this morning, I was able to download a few free apps and buy some songs without any issues.
I still have the Problem, and also never got that pre-nodo update... Truly sucks...
Sent from my OMNIA7 using Board Express
Fire phone appstore unusable since today, with blank page & partially readable message:
The introspection has more information.
I was using Google play store before, but phone dialling stopped working, so I reset phone, & it worked ok until today, with appstore issue.
Resetting didn't solve the problem.
Anyone having this problem? Fix?
The layout you specified doesn't exist for this page. The introspection...
nabil2000 said:
Fire phone appstore unusable since today, with blank page & partially readable message:
The introspection has more information.
I was using Google play store before, but phone dialling stopped working, so I reset phone, & it worked ok until today, with appstore issue.
Resetting didn't solve the problem.
Anyone having this problem? Fix?
Click to expand...
Click to collapse
This is the full message I get:
The layout you specified doesn't exist for this page.
The introspection has more information.
I used Mayday on the phone & got a technician online. He tried hard, but could not solve the problem, asked me to reset to factory defaults which I had done already, so re-did.
Still the problem persists.
I can access apps installation using other shortcuts, but all main menus of app headers section give a blank page with that message.
Technician promised he will call back, but did not.
Debugging -
Creating then using a new Amazon account yields a working Appstore app.
So the problem is with the original account I hold with Amazon.
Technicians from Amazon have no clue as to how to fix this, & referred me to the Appstore team, who will get back to me in a few days... LOL!
Having that problem too. First it worked, but one day stopped working on both phones I have. Well, at least I have Google store working.
Solved - Appstore app fix (for me)
Only geeks & nerds would obsess about getting an app to work until it does - either way, it is fixed, the Appstore app on my Amazon Fire phone -
I downloaded the latest stock rom, put it in the sdcard, rebooted to the recover menu (Vol+ & off switch), chose adb side load, force switched off...
After switching back on, the stock rom bin file was deleted from sdcard, & the Amazon Fire phone Appstore app was fixed.
I kept a copy of the latest stock rom just in case.
I gather there was file corruption, & the system recovered itself by using what was needed from the rom.
andrei80 said:
Having that problem too. First it worked, but one day stopped working on both phones I have. Well, at least I have Google store working.
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Click to collapse