Develop Bugs

Desire POOR RECEPTION

I have had my new Desire for 2 days now. It is the telstra version (australia) (which also has the non working GPS).
I am using my postpaid telstra sim in it which was previously in my blackberry 9700 which is NEXTG capable.
I have found the reception to be noticeably poorer. My BB would show full 5 bars and would never drop a call or have any issues with calls breaking up and being unable to hear the other person. The actual 'bars' was about 2 out of 4 for the android. it is 5/5 for the BB. The android signal strength meter shows anywhere from -90 dBm to -105 dBm in the same spot. My BB9700 shows -70 dBm !!! in the same spot with the same sim!!! -70 is as good as it gets.
for example today, i had trouble maintaining a conversation for more than a few minutes without it breaking up and having to repeat myself a few times. This happened at least on 2 separate phone calls with the desire. Granted, it never cut the connection completely.
i got sick of it because i was on call and had to be able to be contactable 100% so I swapped the sim in to the BB and continued on my conversation – 30 minute conversation without a hint of an issue.
I have always found the BB to be the ultimate in the phone department – but i was seduced by the pretty screen and graphics of the Desire and also the integration with google apps – which i use a lot of.
I also note that people have been complainng about the nexus one over in the US of A regarding the reception quality too. I bet it is the same thing.
The call quality is quite good though. The speakerphone is crap though.
The other bits of the phone are great – screen, speed, apps, and everything else everyone said was good... though i havent heard anyone complaining about the reception
Just want to know if anyone else is having similar experiences and if it is just me. Can ppl with phones that can show signal strength objectively (i.e. dBm measurements) look into a comparison? and also state what network you are on?
Im now thinking it is too unreliable to use as my primary phone... which is too bad. I hope it is a matter of a software update or somesuch to fix this. The price one pays to be an early adopter.

I suspect this applies to your Desire?

bloody hell... same thing happened when i tried what that dude did... pick up the damn thing and the signal goes to hell
devastating.... this is sad.

It's because the antenna is at the bottom, and you're most likely covering it with your hand when you pick it up.

It's quite worrying this sort of hardware design flaw wasn't spotted by HTC. I too can confirm it happens on mind has well....at least I know how to hold it now!

This thing really is a nexus one+sense huh? It even copies the 3g coverage issue.

I just tried that and found the same problem...that is really a big problem.

hi, even if that shown in the video partially occurs to me as well I can't say I'm noticing any difference with my old handset (touch hd)

I have currently got an O2 simcard in my desire with GPRS reception only.
I do not have that issue, will try with my orange 3g sim as well.

Has anyone a work around or advice for this?

Held tight in the palm I lose bars, held to the head I don't - enough of a different grip when actually using for a call. Cupped in the fingers rather than the palm, no loss.

I have the sim free desire bought from UK, and I'm using the optus prepaid sim. There is no problem for me at all.
Maybe update the radio would fix the issue, but it seems no radio update atm.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

HTC Desire Bad reception Solved!!
Hi All,
I recently bought a second hand HTC Desire and had the same thing: Bad Reception.
I tried EVERYTHING, Rom's, Radio's, Task-killers, etc. but I found the reason was something completely different!
Now my Desire has FULL 4 bars reception: What did I do?
Remove the battery cover, take out the battery, unscrew the two small Torx screws at the bottom left and right.
These two screws hold the antenna cover which is actually the antenna itself!!
You will find two spring-loaded contacts at the left of the phone on the circuitboard: these are the antenna contacts. Pry them up al little bit and clean them with some alcohol.
Now clean the two grey contact surfaces in the antenne. Do not use any scratching tool, but use a small pencil eraser!! The surface will stay a bit grey, but this is normal.
Now you are done!
Put the antenna back in place (bottom first) and put the 2 screws back.
Boot your phone and you will have good (4 bar) reception like before.
If you want to check?
Before you do anything "dial" *#*#4636#*#* , choose "Phone Information" and look at the signal strength.
The lower the number of dBm the better the signal.
Same as: the higher the ASU the better the signal.
Do the same after cleaning and you will see the result.
Succes to you all!
Extra: The antenna is at the bottom of the phone, poor design choice, we all know.
However:before -when holding the phone- the Signal Strength went from -103 dBm tot -119 dBm and then to 0, meaning losing the connection completely.
Now, the reception at the same location when holding the phone goes from -79 dBm to -85 dBm still holding 4 bars and having good reception.
My guess is that with all the Desire's these contacts corrode over time, so cleaning does help to get the phone back in it's original condition..

Satbeginner said:
Hi All,
I recently bought a second hand HTC Desire and had the same thing: Bad Reception.
I tried EVERYTHING, Rom's, Radio's, Task-killers, etc. but I found the reason was something completely different!
Now my Desire has FULL 4 bars reception: What did I do?
Remove the battery cover, take out the battery, unscrew the two small Torx screws at the bottom left and right.
These two screws hold the antenna cover which is actually the antenna itself!!
You will find two spring-loaded contacts at the left of the phone on the circuitboard: these are the antenna contacts. Pry them up al little bit and clean them with some alcohol.
Now clean the two grey contact surfaces in the antenne. Do not use any scratching tool, but use a small pencil eraser!! The surface will stay a bit grey, but this is normal.
Now you are done!
Put the antenna back in place (bottom first) and put the 2 screws back.
Boot your phone and you will have good (4 bar) reception like before.
If you want to check?
Before you do anything "dial" *#*#4636#*#* , choose "Phone Information" and look at the signal strength.
The lower the number of dBm the better the signal.
Same as: the higher the ASU the better the signal.
Do the same after cleaning and you will see the result.
Succes to you all!
Extra: The antenna is at the bottom of the phone, poor design choice, we all know.
However:before -when holding the phone- the Signal Strength went from -103 dBm tot -119 dBm and then to 0, meaning losing the connection completely.
Now, the reception at the same location when holding the phone goes from -79 dBm to -85 dBm still holding 4 bars and having good reception.
My guess is that with all the Desire's these contacts corrode over time, so cleaning does help to get the phone back in it's original condition..
Click to expand...
Click to collapse
I did the same thing when I was struggling with poor GPS - opened the phone and bent all contacts a little bit. Confirm that my (or my wife's more accurately) Desire now has outstanding GPS, 2G and 3G signal. This screenshot shows the two contacts mentioned by Satbeginner.
It is worth mentioning though - if your phone is still under warranty and has never been opened this procedure will void your warranty - you have to break a seal on one of the two screws to remove the antenna.

[Q] Signal drop (phone network, not wifi)

Hi,
I have had my HOX for 3 weeks now and since yesterday (so, not a new thing), I keep losing the signal in my appartment, in some places outside. Oddly enough, signal is OK (tho just 3-4 bars) in my office.
1. Could this be related to the WIFI antenna issue even tho it's not WIFI issue? In other words, is there a chance that by fixing the WIFI antenna issue, I can get solve this?
2. If not, what are my other options? The garanty is already voided so I cannot send it to HTC for repair (voided by an "unofficial repair center" after the screen got smashed by dropping it from like 1m... - it's very possible that the fall or their repair broke something else, but the repair was already 2 weeks ago)
Thanks for your help!

First thing I'd ask is are you rooted? Have you been playing with radios recently?
If not, the next thing I'd look at is trying to find someone else with a micro-sim, and asking to borrow it. If they still get a good signal on their network on your phone, it might be your sim card. I had a faulty one once which just started dropping network like you describe. It can happen.
If their sim card also shows poor reception, you might have an aerial issue caused by the unofficial repair centre opening the phone up. (Although from the feedback on the WiFi issue thread HTC have worrying repair standards too).
If you can't find another micro-sim, just try finding someone on the same network. This phone (when working) has excellent network reception (better than my previous Desire S) so if a side-by-side comparison shows a big difference in signal strength, again I'd think about getting the sim replaced.
https://play.google.com/store/apps/details?id=de.android.telnet&feature=search_result#?t=W251bGwsMSwyLDEsImRlLmFuZHJvaWQudGVsbmV0Il0.
If your replacement sim still has the same problem, then I'd consider opening the phone up as per the video guide in the WiFi Issue thread in the general section. Seems to be quite easy if you are careful. It is unlikely that the same aerial for the WiFi is also the 3G one, but I've looked at the tear down pictures, and can't read chinese! If i find out which one it is, I'll update this post. If not, just check all the connections.

Hi,
I have also been having this network drop issue but only near my office. The reason I think is that my office is between two towers and every now and then it tries to balance the traffic on the networks and hence keeps disconnecting devices from one to connect to the other one... However, I have cut out my normal sim into a micro sim and that was done by the guys at the shop from where I bought the device and they had said that if there are any issues, then please order a proper micro sim and use it....
I think that might also be the problem.....

levtrp savans
All,
After checking that my SIM card wasn't in cause (used a friend's HTC One X to test my SIM card and test with his), I broke open the case and saw the problem.
The problem is the damn design of those antenna contact! I saw probably around 10 of those small metal piece that are supposed to be a bit "up" and somehow touch the contact area on the back cover.
I found that 2 of them (in two different pairs, they all seem to be in pair to create a closed circuit I suppose) were a little bit lower than their counterpart, so with a flat screwdriver, put them upright, closed the case and voila, I am enjoying network with full bars since yesterday.
If the issue comes back (and it probabl will, if they got bent the first time it probably means that the metal already was bent beyond its elastic deformation area), I'll probably end up buying a soldering iron a add some patch of silver to increase the height of the contact zones. That's .... just lame I am sure they had a good reason to do that, but seriously!?
Guillaume

Glad you got to the bottom of it. Yeah I think the design choice is forced from having the main body of the phone slide in at an angle into the outer case. If the two parts just clamped together like a more traditional phone build, then they perhaps could have used a different approach.
I'm putting off opening mine up (I have the dreaded WiFi drop issue) as my current case puts just enough pressure on the screen to act like a permanent squeeze, halting my problem.
Would be interested to know if the problem reoccurs like you said it might. Keep us posted.

Coverage problem with the Desire Z, which disassemble several times

Hello. I have a Desire Z Spanish, and I had to disassemble repeatedly to change the display. But now I notice that catches two striped little coverage, or sometimes even a sometimes gets no service, I tried several sims card and similarly ...
Disassemble and look? Antennas as they are?, If the antennas are integrated, some connector fails ... if anyone has any better position image.
Regards

Hello, I have seen this thread where the antennas located G2 and those parts of having my Desire Z (G2) http://forum.xda-developers.com/showthread.php?t=1596603
Let's see if I can fix that. often leaves no streaks and no coverage.
regards

[FIX] GPS issues, antenna cases only E98X, requires disassembly.

I thought this was worth sharing, this is my second thread ever on XDA and hope it helps somebody.
Quick story about my case:
I tried software fixes, ROMs, and made a lot of reading, when I finally figured it could be an antenna issue, I decided to give myself a try on my cellphone repair skills, turns out I turned a “nearly dead” GPS taking 10 minutes to lock into a “better than average” GPS taking 20 seconds to lock. Time taken for the task, 15 minutes, time suffering from bad GPS signal, 1 year, go figure.
Let’s see if you are a candidate to try this solution:
- You must be sure this isn’t a software related issue (i.e. my GPS works with X rom but it doesn’t with Y rom, that would certainly be a software issue).
- You CAN get a GPS lock but the signal is weak (i.e. constantly dropping signal in an area where you are sure another phone works fine) or GPS locks takes up to 5 minutes (and you already tried a software fix to speed up GPS lock).
- You’re phone is relatively old (i.e. it was bought when it came out, although I’m sure the quantity is low, I assume there are still E98X phones which are brand new and I would not recommend disassembling a brand new phone).
- You have experience opening cellphones (i.e. experience using small phillips screwdriver, gently popping frames/housing/covers, putting back in position plastic buttons before re-assebly).
Before we start, quick explanation on what may be happening to your phone if you are a candidate:
- Presumably, the GPS antenna (and Bluetooth, 3G/4G as well) is making poor contact with the springs on your phone.
- This phone uses contact springs for pretty much everything (see attached picture for springs locations of antennas), so these springs and/or the antenna contacts eventually bent away from each other and lower your GPS, Bluetooth, 3G/4G signals.
Here is what you need to do:
- Remove the back cover, and remove the back frame (See the following video from minute 0:00 to 1:50 for disassembly of backframe https://www.youtube.com/watch?v=S9OJRtf39QA).
- Inspect every spring and antenna contacts (see attached pictures for antenna springs and pad locations), make sure they are not rusted or damaged, else you need a replacement part for it (for antenna pads, you may want to clean those with isopropyl alcohol if you have some).
- Using a soft, thin, *plastic* tool (thinner than a credit card, but sturdier than paper), lift every spring you see up to 10 degrees (see attached picture for reference) and wiggle it up and down to force it to stay tilted up about 10 degrees (don’t force it up more than 15 degrees when wiggling or you risk to break the spring, there are quite a few of springs, I remember at least 5 pairs, so make sure you get them all done).
- Revert all disassembly made (See the following video from minute 6:32 to 7:51 for reassembly https://www.youtube.com/watch?v=9QxLa5rXX7Y), and VOILA!! your GPS signal came to life again (and hopefully your Bluetooth and 3G/4G are enjoying the new perks too!)
-Additionally, better 3G/4G signal does save battery, your cellphone amplifiers require less work and produces less heating too.
Disclaimer: I’m not responsible for damage to your phone, this guide is intended for an grown up audience who takes responsibilities of their own actions.

Reserved

Jose-MXL said:
Reserved
Click to expand...
Click to collapse
I was looking for something like this. Thanks very much..........

Let me know if you need anything else (i.e. more detailed instructions) and report back your results, unfortunately for the audience, I didn't take pictures of the process since I wasn't sure it was going to work (and then just took the picture of the NFC springs), so if you can take some pictures of how the contacts looks in the inside, that would awesome, I can update the main post with these, there is quite a few springs inside so you want to make sure you get them all in shape.
I forgot to say in the main post, better 3G/4G signals give a lot less of work to the amplifiers, which means less phone heating and less battery consumption, this is a nice service to do to a 2 year old phone like mine.

Enclosed is a picture from a replacement mid frame cover. Could you please use something like ms paint to circle which pins you bent upward? Looking at my Optimus G Pro 980 Mid frame cover and motherboard/logicboard I do not see these........
Jose-MXL said:
Let me know if you need anything else (i.e. more detailed instructions) and report back your results, unfortunately for the audience, I didn't take pictures of the process since I wasn't sure it was going to work (and then just took the picture of the NFC springs), so if you can take some pictures of how the contacts looks in the inside, that would awesome, I can update the main post with these, there is quite a few springs inside so you want to make sure you get them all in shape.
I forgot to say in the main post, better 3G/4G signals give a lot less of work to the amplifiers, which means less phone heating and less battery consumption, this is a nice service to do to a 2 year old phone like mine.
Click to expand...
Click to collapse

jmacguire said:
Enclosed is a picture from a replacement mid frame cover. Could you please use something like ms paint to circle which pins you bent upward? Looking at my Optimus G Pro 980 Mid frame cover and motherboard/logicboard I do not see these........
Click to expand...
Click to collapse
UPDATE:
See main post, I got a picture from somewhere else for the spring locations.
Actually my friend, that picture only shows the pads for the antennas, try to match it with your phone and see where they contact, these are going to be the springs, they don't look like spiral springs, these are other type of springs which I don't recall the name but they are more like a V shape, and one of the sides is attached to the board and the other one "springs" up and down, let me know if you got it or I will open my phone again, just for you! (no kidding)
Also, if I were you I would try to do the same for all pairs of springs I see on the motherboard, there is a pair for the speakerphone and one more down the board for something else.

GPS finally fixing
Thank you so much for this post. Before this solution, I tried different roms, gps fixing apps, disabling carrierIQ, editing the gps.conf file to add "better" servers, etc. This is the only solution that really worked. Now I am getting a GPS fix in 10 to 15 seconds where before it was up to a minute or more. I have an LG E980 (ATT Version).
As directed, I turned off the phone, removed the rear case back, removed the battery+sd card+sim card, removed the screws in the back panel of the phone and then separated the back panel from the front panel to expose the circuit boards and spring contacts. Then, I cleaned all the spring contacts and their mating flat contacts on the back panel with alcohol. Then I bent all of the spring contacts up slightly, re-seated the back panel making sure the side buttons were in the correct place (I do not believe the quickmemo and power buttons are interchangeable even though they are the same size fyi), and then secured the screws back in place.
Thank you!

Way to go buddy, I'm glad I could help you and that you were able to follow those horrendous instructions, I can't be sure on your case since yours wasn't as bad as mine, but on my case it also improved 4G reception overall, these antennas are used for pretty much everything so it would only be logical to get better signal on all the services, this is a "must" service on old E98X phones, perhaps nearly half of the GPS and bluetooth issues on the forum are due to this plus a weak or faulty software filtering not helping.

any info how to increase the wifi antenna? could this be the white cable?
Sent from my LG-E980 using XDA Free mobile app

I've quit using my OG Pro because the GPS is so poor. Hard to get a fix and drops constantly. Glad I stumbled on this, and will give it a try.
Can you point out which springs are specific to the GPS antenna? I suppose I can try to work with all the springs, but with my luck, I 'll break something that was working fine.

fungo45 said:
I've quit using my OG Pro because the GPS is so poor. Hard to get a fix and drops constantly. Glad I stumbled on this, and will give it a try.
Can you point out which springs are specific to the GPS antenna? I suppose I can try to work with all the springs, but with my luck, I 'll break something that was working fine.
Click to expand...
Click to collapse
I don't know which ones they are. I did all of them. They are a lever type spring contact so it is hard to break them. Just do so lightly.

Wow fairly simple fix with great results, thanks!

Jose-MXL said:
Before we start, quick explanation on what may be happening to your phone if you are a candidate:
Click to expand...
Click to collapse
Just tightening all the screws fixed all my GPS issues. No disassembly required! Add this into OP.

Thanks
Just did this, really improved the speed and reliability of everything- gps, wifi, etc. Thanks.
A quick tip for those doing this the first time. be careful of the buttons. I've taken apart my optimus g pro a few times now, and those dern things like to fly out of you're not careful when taking it apart. Also, when putting back together, use a small piece of scotch tape on the exterior of the frame to hold the buttons in place when you put the frame back in place. make sure the tabs of the tape stay on the outside, and pul them gently as you snap the screen back on. It's easier to have the frame on the table on put the screen down onto the frame when done this way, and save those dern buttons from coming out of their slots.

I have two OG Pro (E980) developed same broken GPS issue.
Now, I think the problem is the two soft contact pads, when I bent little bit, the GPS 's issue got fixed.
Also, the method not to improve any 4g/Wi-Fi/Bluetooth.
LG made such low quality contact PINs

Two years have passed and this thread is still helping people with their now "ancient" G Pros. My problem was that the coax cable had popped loose. Still I went ahead and re-tensioned all the contact springs. GPS is now functioning like new. Thanks to all who contributed.

Nexus 5X service manual?

Is a service manual for the Nexus 5x available?
Long story short, I was having a problem with my camera, so I whacked the phone on the palm of my hand a couple times (yeah, that might help! [lol]) and after that I lost the network (no bars at all, just a blank triangle always) and nothing I have tried has been able to bring it back.
I am on t-Mobile running 7.1.1.
I cleared the cache, tried different combo's of network settings (2G, 3G, 4G LTE), rebooted in safe mode, replaced the SIM card and tried everything else that I could find in various threads. Nothing works.
I've opened the back of the phone previously to replace the glass (as a glass+frame module) and everything worked after reassembly. So I am willing to reopen the case and poke around but I don't know what to poke at.
So maybe a manual will help or else if anyone has any help they can offer, that would be super!

No one able to offer any help or ideas?

Well I'm thinking maybe the antenna connectors are not so much connected after you tapped the phone. I found this thread which talks about the location of antenna connectors on the back of the phone.
https://forum.xda-developers.com/nexus-5x/help/lte-antennas-located-t3234795
ifixit has good information on it.
Sent from my Nexus 5X using XDA-Developers Legacy app

When I looked at the antenna connections with a magnifying glass, I could see that (using the same orientation as the photo you point to) one of the two prongs at the top right was bent and the single one below the top right two was also a little bent.
I stripped the phone down to the mainboard and straighten out both bent prongs. They looked pretty good to me under the magnifying glass. I also spent some time looking around these areas and at the other antenna prongs. Everything seemed to be in good order, as far as I could tell.
Unfortunately for me, the phone still doesn't get network or GPS connections.
I either need to find someone capable of testing these connections or a new mainboard or maybe phone back.
Thanks.
P.S. Here are some photos of the damaged antenna prongs before I fixed them as best a s possible.
https://drive.google.com/open?id=0B3aloIK_2QNdX3ZaZGtTdWpqZjg

Any more ideas friends?