[Q] Hard Reset Xperia Play? - Xperia Play Q&A, Help & Troubleshooting

Fatigue reared it's ugly head tonight and produced a ****-up of mass proportions. Battery was almost dead so decided to leave it on charge in the family room, but put on a pin lock so my little boy wouldn't play any games. Screen goes to sleep and a I get an email alert, so I awaken the screen and move the slider to the right, insert what I think my pin is and nothing is happening. I click ok but it just asks for it again.
I've looked up hard resets using Google and they mention holding down the left and right buttons and then powering up the phone. I'm not sure what they mean by left and right keys. They don't mean the L and R shoulder buttons and they reference keys under the display. I only imagine it's two of the four keys. I've tried the keys to the extreme left and right but nothing happened, so I'm at a loss. Any help from you guys here would be great as I'm kinda stuck without it and also wheelchair bound, so without my phone I'm kind of stuck. lol. Thanks in advance.

If you have not rooted or unlocked the bootloader. You can use SEUS to reflash the phone.
If you unlocked or rooted the phone, use flashtool to do this.
Sent from my Nexus S using XDA Premium App

Apologies but none of that means anything to me. I assume it's some kind of unlocking spiel or hack talk but I have no interest in that. I bought the phone to make calls, play games and use apps. Anything else is Greek to me.

Seus is short for Sony Ericsson update service.
Instructions and download link here
http://www.sonyericsson.com/cws/sup...etailed/updateservice/xperia-play?cc=gb&lc=en
Sent from my R800i using XDA Premium App

That link doesnt work it seems now. So whats the trick? Trying to find it too online, without it unlocked and rooted, I need a factory way to hard reset one myself.

http://talk.sonyericsson.com/thread/14955 This thread works =) Was able to flash.

Related

[Q] Upside down boot image on stock Play 4G? Normal or no?

I just got my Play this afternoon and when I turned it on the Sony Ericsson logo flashed upside down for a second and then showed normally. Is that something that happens or is there something wrong with my phone? I dont notice any problems with it, its just kinda worrisome.
Also, I love the phone, so as long as it isnt affecting anything else I probably wont send it in. Im just curious if this is normal or has happened to anyone else. Like I said, everything is stock and it did this right out of the box from ATT. And it is not a refurb unit, its brand new.
Thanks for any replies.
This is probably due to corrupted boot animation. However, u can fix that if your phone is rooted by replacing the bootanimation.zip
Sent from my R800i using XDA App
OR by reflashing which wont void your warranty if done through Sony Ericsson Pc Suite (go to update and then click repair when the option repairs to do so) or you can use Sony Ericsson Update Service
Awesome, thanks for the replies guys. I'll probably get into flashing roms and rooting after a while, I want to screenshot and I need root for that so it wont be long.
You dont need root for screenshots, Sony implemented this in. Version 2.3.4 , hold the power button to do this
Sent from my R800i using XDA App
Nabeel_Nabs said:
You dont need root for screenshots, Sony implemented this in. Version 2.3.4 , hold the power button to do this
Sent from my R800i using XDA App
Click to expand...
Click to collapse
I was thinking maybe they did since my LG Thrill had the feature, I tried home and lock and home and back and just figured it wasnt in the build. Thanks for the info, Im learning all over the place today!

Galaxy S3 Won't Power On

Hi , I'm having problems with my Galaxy T999. I have rooted and have not yet installed any kernels/roms. The only thing i did was installed a couple apps from the play store . and wanted to check out the CWM recovery menu and was going to try to installed "hyperX camera mod". First thing i did was shut off the phone . Then pressed on the Volume up+Home+Power button . After doing that my phone didn't turn on or anything , no vibration or anything . I hooked it on with my computer and press the power button and it was able to connect and then disconnected. I am at lost now and can't seem to find any answer . Have looked every where not sure what to do now. Any solution will be much appreciated .
***
It seems to disconnect due to no driver found for QHUSUB_DLOAD .
Without any solutions I'll probably gonna get my phone replace . T_T
Does your phone disconnect immediately, or does it stay connected for a brief amount of time? If it stays connected briefly, try using adb during this period to boot into recovery. The command is "adb reboot recovery" (without the quotes).
kengvang25 said:
Hi , I'm having problems with my Galaxy T999. I have rooted and have not yet installed any kernels/roms. The only thing i did was installed a couple apps from the play store . and wanted to check out the CWM recovery menu and was going to try to installed "hyperX camera mod". First thing i did was shut off the phone . Then pressed on the Volume up+Home+Power button . After doing that my phone didn't turn on or anything , no vibration or anything . I hooked it on with my computer and press the power button and it was able to connect and then disconnected. I am at lost now and can't seem to find any answer . Have looked every where not sure what to do now. Any solution will be much appreciated .
***
It seems to disconnect due to no driver found for QHUSUB_DLOAD .
Without any solutions I'll probably gonna get my phone replace . T_T
Click to expand...
Click to collapse
Try to remove your battery then plug in charger. See if you can turn on. If you can turn it on, leave it 30 minutes. Then put in the battery.
By the looks of the result the computer gives you when you plug it in, seems it is hard bricked! Are you sure you didn't flash anything from the I9300 section like a rom?
Sent from my SGH-T999
The hyper x camera mod isnt entirely for our phone. I've read that it's flashable to our phone though, so I'm not sure what's going on here. Maybe the OP needs to link where he got the mod. Ih and stay away from the intl version all together.
Sent from my SGH-T999 using xda premium
mt3g said:
The hyper x camera mod isnt entirely for our phone. I've read that it's flashable to our phone though, so I'm not sure what's going on here. Maybe the OP needs to link where he got the mod. Ih and stay away from the intl version all together.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yup its a paperweight. The Intl version has the system partition in a different place. So you borked an important one.
Only thing that's throwing me off is that the OP suggests he didn't actually get around to flashing the mod.
Sent from my SGH-T999 using xda app-developers app
kengvang25 said:
It seems to disconnect due to no driver found for QHUSUB_DLOAD .
Click to expand...
Click to collapse
That's a good sign! Looks like you're able to enter Download mode. Download Odin and flash a stock ROM.
vinvam said:
That's a good sign! Looks like you're able to enter Download mode. Download Odin and flash a stock ROM.
Click to expand...
Click to collapse
No that's a sign of hard bricked. Check other threads asking for help. They all have that displaying after they connect it to a pc
Sent from my SGH-T999
chrisram88 said:
No that's a sign of hard bricked. Check other threads asking for help. They all have that displaying after they connect it to a pc
Sent from my SGH-T999
Click to expand...
Click to collapse
Oops, never mind! chrisram88 is correct. :good:
I pretty much got the same problem except with an i9300. Is there any way to fix a hard brick or does it need a new motherboard??
vinvam said:
Oops, never mind! chrisram88 is correct. :good:
Click to expand...
Click to collapse
Vadim89 said:
I pretty much got the same problem except with an i9300. Is there any way to fix a hard brick or does it need a new motherboard??
Click to expand...
Click to collapse
Jtag fix... Costs you around 60! http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-jtag-brick-repair/
Sent from my SGH-T999
Vadim89 said:
I pretty much got the same problem except with an i9300. Is there any way to fix a hard brick or does it need a new motherboard??
Click to expand...
Click to collapse
I just sent my bricked S2 in to http://www.cell-dr.com/
I talked to Randy over there and he was very helpful. Shoot him an email.
Thanks guys for all the great response . I'm not really good with tech stuff so I just got it replace with a new one instead .
And this is the tut that i followed how to root my Galaxy S3 T-999 :
galaxy s 3root .com
What if I install a ROM for I9300 section? is there a solution?
Yup send it in for a jtag repair like linked a few posts up.
Sent from my SGH-T999L using xda premium
SGS3 T999v wont start up.
My sgs3 t999v would turn off by itself every other time I hit the lock button.
like I would be txting and then if I hit the lock button it would turn off.
So I though a factory reset would fix the problem. (volume up + home).
after the reset it still kept turning off randomly.
and now I cant even get it to the normal interface. or get in to the manual reset mode.
Device was previously jail broken, however was returned back to stock and was working fine for 3 months.
I had my otterbox on for every fall my phone had, so I dont think it would be a hardware issue.
the phone was running 4.1.1 I believe.
stock rom.
help please! :C
ekimera said:
My sgs3 t999v would turn off by itself every other time I hit the lock button.
like I would be txting and then if I hit the lock button it would turn off.
So I though a factory reset would fix the problem. (volume up + home).
after the reset it still kept turning off randomly.
and now I cant even get it to the normal interface. or get in to the manual reset mode.
Device was previously jail broken, however was returned back to stock and was working fine for 3 months.
I had my otterbox on for every fall my phone had, so I dont think it would be a hardware issue.
the phone was running 4.1.1 I believe.
stock rom.
help please! :C
Click to expand...
Click to collapse
Can you get download mode? (Volume down, HOME and power)
Even though you have a case on it, it sounds like it was probably damaged by one of the falls. Most cases as far as I'm aware mostly protect the display. The shock from impact can still damage internal components, even with a case built with this in mind.
Sent from my SGH-T999L using xda premium
DocHoliday77 said:
Can you get download mode? (Volume down, HOME and power)
Even though you have a case on it, it sounds like it was probably damaged by one of the falls. Most cases as far as I'm aware mostly protect the display. The shock from impact can still damage internal components, even with a case built with this in mind.
Sent from my SGH-T999L using xda premium
Click to expand...
Click to collapse
Hey thanks for replying!
I drained the battery and got a new charge in it and managed to get it booted up
however now the problem of the lock button is still here.
like if i use it to lock my screen it just turns off on me, and it takes multiple times for me to get the phone up and running again.
you could see if you could find a widget or widgets that will basically put a button on your screen that can power off, enable lock screen, reboot recovery/download, etc.
Then just use the HOME button to turn the screen back on.
It sounds to me like a hardware problem, but if you can flash another Rom and do a full wipe/factory reset you'll know for sure.
I hope this helps. Not sure what else you can do besides getting it repaired or replaced unfortunately.
Maybe someone else will have a better idea though.
Sent from my SGH-T999L using xda premium

[Q] Rooted phone and now wont turn on

I recently Rooted my sealed samsung galaxy s3 without having a clue what i'm doing i downloaded this program called snapdragon to root it along with ODIN. The phone rooted fine everything was working okay, I even downloaded an app to see if the root was successful and indeed it was. I shut the phone down wake up in the morning to turn it back on and I get zero response. Any help/direction would be greatly appreciated.
Thanks!
Might seem obvious, but have you tried leaving it plugged in for ten-fifteen minutes?
joshnichols189 said:
Might seem obvious, but have you tried leaving it plugged in for ten-fifteen minutes?
Click to expand...
Click to collapse
Yes of course I've tried leaving it plugged in for several hours and the night before the phone was at 100% charge so I doubt battery is the issue.
Tks though
Did you try booting into recovery?
Sent from my SGH-T999 using xda app-developers app
Ummm seems like u can fix it.... go bak to stock using odin as well and go back to stock and i believe cwm is going to be gone so as your root access so re-do it but this time guide yourself through a turorial(a.k.a google) and since you have to clue i think the best choice for you is to find a video tutorial in case your doubting or getting confused with the steps or sometimes to see what you did wrong that caused the phone to misbehave...
Sent from my SGH-T999 using xda app-developers app
*sigh*
This is why I hate one-click-root kits, you get people doing things to their phones they don't understand, wreck it and come here saying "help, I don't know what do do!" Something like this you really should at least understand the basics. I hope this gets you more involved in researching what's actually happening. It's important to know what's happening to your device as well as why, that way if something goes badly you'll have an idea of how to get out of it.
Sorry, enough lecturing, let's see if we can get something going here. Give a bit more detail about what happens. You're phone is shut down, right? You hit the power button and no response, like the battery is actually out of the phone, or does it turn on and give you a blank screen? If it was a brick, I'd think you'd at least see the boot screen before everything goes wrong.
Ok, I'm going to go ahead and assume you've removed the battery. If you haven't, do so now.
If it still won't turn on, try actually holding the power button down for 30-60 seconds. I had a scary moment with my phone yesterday, rebooted it running Wicked v5 on Trinity and the screen just died. I've been running that rom for a week with just a couple of issues here and there, nothing out of the ordinary. Pulled the battery and tried again, nothing. After holding the power button down for a bit I felt a quick vibrate, then the boot logo came up. No idea why, I'm going to have to look into it.
Beyond that, I'm brand new to this phone and Sammy's Android devices so I'm still learning myself. HTC phones I could help out more with, but I'm still a bit clueless with this thing.
kitsunisan said:
*sigh*
This is why I hate one-click-root kits, you get people doing things to their phones they don't understand, wreck it and come here saying "help, I don't know what do do!" Something like this you really should at least understand the basics. I hope this gets you more involved in researching what's actually happening. It's important to know what's happening to your device as well as why, that way if something goes badly you'll have an idea of how to get out of it.
Sorry, enough lecturing, let's see if we can get something going here. Give a bit more detail about what happens. You're phone is shut down, right? You hit the power button and no response, like the battery is actually out of the phone, or does it turn on and give you a blank screen? If it was a brick, I'd think you'd at least see the boot screen before everything goes wrong.
Ok, I'm going to go ahead and assume you've removed the battery. If you haven't, do so now.
If it still won't turn on, try actually holding the power button down for 30-60 seconds. I had a scary moment with my phone yesterday, rebooted it running Wicked v5 on Trinity and the screen just died. I've been running that rom for a week with just a couple of issues here and there, nothing out of the ordinary. Pulled the battery and tried again, nothing. After holding the power button down for a bit I felt a quick vibrate, then the boot logo came up. No idea why, I'm going to have to look into it.
Beyond that, I'm brand new to this phone and Sammy's Android devices so I'm still learning myself. HTC phones I could help out more with, but I'm still a bit clueless with this thing.
Click to expand...
Click to collapse
Yes I have taken out the battery replaced it several times. I hit the volume home and power button several times. When I do that I get a zero response nothing shows up I hear no sound its as if the phone is just completely dead. One thing I did realise is when I plug it into the computer and press the power button what would happen is it would connect and automatically disconnect
Can you get into Download mode? Volume down + Home + Power button?
Sent from my SGH-T999
Don't forget to let go of the power button when going into recovery.
Have you done what the other post said?
Hold power for about 10-30 seconds. Does it do anything? Do you feel a verrrry slight vibration?
When you plug it in without doing anything else does the computer see it in device manager? How about if you press power once? Or holding power down?
Does it register that its charging?
This may sound dumb but did you try powering up without the phone plugged into anything?
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Have you done what the other post said?
Hold power for about 10-30 seconds. Does it do anything? Do you feel a verrrry slight vibration?
When you plug it in without doing anything else does the computer see it in device manager? How about if you press power once? Or holding power down?
Does it register that its charging?
This may sound dumb but did you try powering up without the phone plugged into anything?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Come on guys I respect the fact that everyone here is out here to help but read my post I have done every way common sense possible I actually need some real advice maybe how to reset factory setting with a device or maybe download a program.
Any help would be useful.
cyklosporine said:
I recently Rooted my sealed samsung galaxy s3 without having a clue what i'm doing i downloaded this program called snapdragon to root it along with ODIN. The phone rooted fine everything was working okay, I even downloaded an app to see if the root was successful and indeed it was. I shut the phone down wake up in the morning to turn it back on and I get zero response. Any help/direction would be greatly appreciated.
Thanks!
Click to expand...
Click to collapse
cyklosporine said:
Come on guys I respect the fact that everyone here is out here to help but read my post I have done every way common sense possible I actually need some real advice maybe how to reset factory setting with a device or maybe download a program.
Any help would be useful.
Click to expand...
Click to collapse
Ummm. Sorry but maybe im missing something? Your first sentence in your op says you didnt have a clue what you were doing....
And where is it supposed to infer that you've done everything already?
Imo you have been getting 'real' advice but from what I see you haven't 'really' answered anyones suggestions.
No one can help you if you dont tell us what exactly you have tried and what what happened when you did.
For example in your only response you mentioned hitting the volume and home keys a bunch of times....what exactly do you mean by this? Did you hold them while trying to power up? Volume up or down? Did you release any of them during that process, and if so which and when?
Its kinda hard to help someone who doesn't have a clue what they are doing and only responds that hes done everything common sense dictates.
I seriously mean no offence but to me common sense would dictate that you not try rooting or anything if you know you dont know what you're doing.
It would also dictate that if you want further help with this you should go back and respond to what everyone suggested.
Like I said, im not trying to offend, just help.
Sent from my SGH-T999 using xda app-developers app
I am having the same issue
I just tried flashing Android Revolution to my phone. I went through the whole set up process. Went to reboot then it went blank. Nothing. I get nothing when I plug it in. The computer doesn't recognize any device attached to it. I've tried all the ideas listed here and I get nothing. It's as if the phone is completely dead. When I flashed the rom my battery was at 90%. I've used various roms on different phones and this was the first time I did it to my Galaxy s3 and this is the first time it's ever happened. Talk about frustrating.
Jtag
Sent from my SGH-T999 using xda premium
lokitsar said:
I just tried flashing Android Revolution to my phone. I went through the whole set up process. Went to reboot then it went blank. Nothing. I get nothing when I plug it in. The computer doesn't recognize any device attached to it. I've tried all the ideas listed here and I get nothing. It's as if the phone is completely dead. When I flashed the rom my battery was at 90%. I've used various roms on different phones and this was the first time I did it to my Galaxy s3 and this is the first time it's ever happened. Talk about frustrating.
Click to expand...
Click to collapse
If you can get to download mode by holding vol up home power. You then you can use this. http://forum.xda-developers.com/showthread.php?t=1771687
To get our phone back. I had the same problem after a bad flash. My phone wouldn't do anything. After I left it plugs in for an hour I was able to get into download mode ..hope you get urs back. If its what happened to me then u might find that you have no 4g anymore... If that's the case let me know and I'll tell u what I did to get it back.
Sent from my SGH-T999 using xda premium
cyklosporine said:
Come on guys I respect the fact that everyone here is out here to help but read my post I have done every way common sense possible I actually need some real advice maybe how to reset factory setting with a device or maybe download a program.
Any help would be useful.
Click to expand...
Click to collapse
Yeah, good luck getting ANY further help with that attitude bro!!!
Sent from my SGH-T999 using xda premium
I got same problem with my friend's phone
He rooted it by some oneclick root pc program (I rooted this way too, and no problem will come) and flashes Rom with some android apk. ... After questioning him, I found out he DO NOT unlock bootloader.. .. I never seen phone in this status before... another strange thing is that when is phone in charger, battery and phone isn't heating up.. It's cold like ice... This is strange for me..I try 5 android devices and every is heating when it charging up.. (sorry for my bad English) Thank you and maybe someone comming with answers Phone doesn't react, no display brightness show up, no vibrating, no response
I have rooted my phone samsung galaxy grand 2 via odin after that flash the rom cm 11 and reboot my phone it got stuck into boot loop. Then i have done 1 stupidity again i push twrp file in that now m not able to go in recovery mode what should l i do now.
Wrong forum, look here: http://forum.xda-developers.com/galaxy-grand-2
I don't know anything about the phone but you could try looking for the current ROM on the phone at sammobile.com and then re-flash it via Odin.
i unluged the device before dhe odin finished his job ( by mistakeee ) and now it doesnt turn on , charge , go to recovery/odin , hold down power button for 30-60-120 sec nth hapend, it has baterri 90-100 % . plss guys help me :'( i have an samsung galaxy s advance .

[Q] Touchscreen gone full retard! - Is it fixable?

Ok, so half a year ago i used my xperia arc for a couple of minutes, locked it. And then when i was about to unlock it just 2 minutes later the phone started vibrating, the slide to unlock button was blinking and the lower part of the screen was not responding to my touch.
I could however unlock the phone by swiping my finger from left to right about 2,5cm higher than the swipe to unlock button is located.
.
I delivered it to service and they told me it was water damage to the motherboard, and that i had to get a new phone. (I dont think its water damage, since the water sensors where triggered when i lost the phone in the snow half a year before this happened, and at the time the screen malfunctioned the phone had been dry for ages)
I now own a iPhone 5, but it would be nice to have a phone i could use when in dangerous situations, camping in the forest, skiing etc.
Now i have tried to connect my Arc to the pc and opened up pc companion, but i have lost the SIM card a long time ago, and i can not enter the unlock pattern on my phone due to the weird screen, so i am not able to troubleshoot the phone via that program.
So i was wondering if there is any chance for me to rescue my phone, either it is software or screen replacement i need.
(If a new SIM is needed for troubleshooting i can just go to the store and get one)
I can also upload a video of the phone if that would be to any help.
Edit: Seems like every time i touch the upper/middle part of the screen the lower part of the screen also registers my touch.
Thank you for helping me out with this troublesome issue.
snorketre said:
Ok, so half a year ago i used my xperia arc for a couple of minutes, locked it. And then when i was about to unlock it just 2 minutes later the phone started vibrating, the slide to unlock button was blinking and the lower part of the screen was not responding to my touch.
I could however unlock the phone by swiping my finger from left to right about 2,5cm higher than the swipe to unlock button is located.
.
I delivered it to service and they told me it was water damage to the motherboard, and that i had to get a new phone. (I dont think its water damage, since the water sensors where triggered when i lost the phone in the snow half a year before this happened, and at the time the screen malfunctioned the phone had been dry for ages)
I now own a iPhone 5, but it would be nice to have a phone i could use when in dangerous situations, camping in the forest, skiing etc.
Now i have tried to connect my Arc to the pc and opened up pc companion, but i have lost the SIM card a long time ago, and i can not enter the unlock pattern on my phone due to the weird screen, so i am not able to troubleshoot the phone via that program.
So i was wondering if there is any chance for me to rescue my phone, either it is software or screen replacement i need.
(If a new SIM is needed for troubleshooting i can just go to the store and get one)
I can also upload a video of the phone if that would be to any help.
Thank you for helping me out with this troublesome issue.
Click to expand...
Click to collapse
I correct my self, the video would be really useful, if you could please post it, thanks.
Ahhh.... cant post "outside links"... i uploaded the video on youtube...
Can i upload it on this site somewhere?
snorketre said:
Ahhh.... cant post "outside links"... i uploaded the video on youtube...
Can i upload it on this site somewhere?
Click to expand...
Click to collapse
Use the youtube video feature on the forum.
Take the video code and put it between youtube tags, for example
If video's link is http://www.youtube.com/watch?v=JmvCpR45LKA, then the video code is everything after =, in this case it is
JmvCpR45LKA
Click to expand...
Click to collapse
So you have to put it between youtube tags, like this
Code:
[ YOUTUBE]JmvCpR45LKA[/YOUTUBE]
(Remove the space between [ and Y, I removed it to show, how it works.)
Then it appears like this
This was just an example. Post your video by the same method.
Have you tried flashing stock firmware?
From what I think this is that somehow ur screens size has been reduced in the system, bcuz if the screen would have gone bad u wudnt be able to unlock it from 2.5cm above the actual place
But this is just me guessing a reason
I suggest you flash stock firmware using flashtool, or use repair option on PC companion
There are many guides on xda to use flashtool
Sent from my LT18i
Ok, so here is a cropped clip of the phone, at about 01:00 i managed to unlock the phone, but as you see that does not help me...
Sorry for awkward camera handling
snorketre said:
Ok, so here is a cropped clip of the phone, at about 01:00 i managed to unlock the phone, but as you see that does not help me...
Sorry for awkward camera handling
Click to expand...
Click to collapse
Flash stock firmware with SEUS.
Prider555 said:
Flash stock firmware with SEUS.
Click to expand...
Click to collapse
I found a tutorial on how to do it, but the link to download seus sends me to sonymobile.com/uk... and i am not able to find a download, would you mind helping me out?
http://forum.xda-developers.com/showthread.php?t=1376184
This is the tutorial i found, would this work?
snorketre said:
Ok, so half a year ago i used my xperia arc for a couple of minutes, locked it. And then when i was about to unlock it just 2 minutes later the phone started vibrating, the slide to unlock button was blinking and the lower part of the screen was not responding to my touch.
I could however unlock the phone by swiping my finger from left to right about 2,5cm higher than the swipe to unlock button is located.
.
I delivered it to service and they told me it was water damage to the motherboard, and that i had to get a new phone. (I dont think its water damage, since the water sensors where triggered when i lost the phone in the snow half a year before this happened, and at the time the screen malfunctioned the phone had been dry for ages)
I now own a iPhone 5, but it would be nice to have a phone i could use when in dangerous situations, camping in the forest, skiing etc.
Now i have tried to connect my Arc to the pc and opened up pc companion, but i have lost the SIM card a long time ago, and i can not enter the unlock pattern on my phone due to the weird screen, so i am not able to troubleshoot the phone via that program.
So i was wondering if there is any chance for me to rescue my phone, either it is software or screen replacement i need.
(If a new SIM is needed for troubleshooting i can just go to the store and get one)
I can also upload a video of the phone if that would be to any help.
Thank you for helping me out with this troublesome issue.
Click to expand...
Click to collapse
If i was U
for first work i'll flash an stock firmware using flashtool
Testing out sony update service now :silly: Hope it works
Ok, so sony update service set my phone to factory default, updated it to android 4.(something) aaaanndddd....... screen is still not working
s.bluedreams said:
If i was U
for first work i'll flash an stock firmware using flashtool
Click to expand...
Click to collapse
I cant rly enable usb debugging, so i think im out of luck there
Edit: Flashed the phone with flashtool, screen still not working :L
Note that this phone have never been attempted rooted or similar.
Ok ya it should have upgraded u to ICS 4.0.4
But I guess I have no other solution, sorry :-/
Sent from my LT18i
No-one else?
None of you know how to fix this?!?
Just give me some feedback, no answers does me no good :L
3rd bump...
Bump, and... how do i delete a reply?
Super uber bump...
Yet another bump

Random now permanent black screen issue

Bought this phone off the electronic bay, arrived totally fine, no signs of any damage, worked just fine. Upgraded it with the sony OTA updates to 4.1 and then the screen started acting a little funny. Sometimes when hitting the unlock button it would just light up the backlight. Then a few days later it stopped ever doing anything besides lighting up the backlight. Then it progressed to doing what I show in the video.
It still plays alert tones when i get messages or calls, but obviously the phone is totally unusable, but charges up fine.
any ideas what is going on here? Called Sony for a repair, but I was unaware they just charge a flat $185 irregardless of what the problem is...ridiculous.
foofiebeast said:
Bought this phone off the electronic bay, arrived totally fine, no signs of any damage, worked just fine. Upgraded it with the sony OTA updates to 4.1 and then the screen started acting a little funny. Sometimes when hitting the unlock button it would just light up the backlight. Then a few days later it stopped ever doing anything besides lighting up the backlight. Then it progressed to doing what I show in the video.
It still plays alert tones when i get messages or calls, but obviously the phone is totally unusable, but charges up fine.
any ideas what is going on here? Called Sony for a repair, but I was unaware they just charge a flat $185 irregardless of what the problem is...ridiculous.
Click to expand...
Click to collapse
Hi,
The best way to rule out any software problems would be to flash the latest 6.2.B.1.96 ftf using Flashtool. So, first make sure that the phone has enough charge, then press and hold the volume up+power combination until you get three vibrations. Then press and hold the volume down key and simultaneously connect the USB cable when Flashtool prompts you to. Once the flashing is complete, disconnect your phone and turn it on normally.
Regards,
abcdjdj
Sent from my LT26i using xda app-developers app
I already flashed back to stock just using the sony bridge app. It seemed to work fine (nothing showed up on the screen the entire time). After the phone boots up I can hear notification sounds as it gets all my texts and voicemails/whatever else. But otherwise it still does what is shown in the video below:
here is the video again, not sure if it worked last time:
http://www.youtube.com/watch?v=jbrpsWburMw
foofiebeast said:
I already flashed back to stock just using the sony bridge app. It seemed to work fine (nothing showed up on the screen the entire time). After the phone boots up I can hear notification sounds as it gets all my texts and voicemails/whatever else. But otherwise it still does what is shown in the video below:
here is the video again, not sure if it worked last time:
http://www.youtube.com/watch?v=jbrpsWburMw
Click to expand...
Click to collapse
What bug u reported is the bug of .200 and .211 official bug.. Its fixed in .96fw.. Wipe everything when u flash .96fw... So there won't be any problems..
sudhindrakv said:
What bug u reported is the bug of .200 and .211 official bug.. Its fixed in .96fw.. Wipe everything when u flash .96fw... So there won't be any problems..
Click to expand...
Click to collapse
Well there is a slight problem.
The phone does not have an unlocked bootloader yet, so I can't use flashtool. It has been flashed back to stock using the method I mentioned above. I have just finished installing ADB because (bear with me please) there is no way to turn the phone into fastboot mode without turning it off (I cannot currently turn it off because I can't see what is happening on the screen and don't remember how this phone works when you hold down the lock key to turn it off). I can perform a hard reset, but no way to just get it to turn off entirely.
So I thought I could use adb to shut it down, but adb won't work unless I have debugging enabled, which again I can't do unless I could basically just blindly navigate the menu to those buttons.
Although if I wait until the phone is fully dead then I can hopefully get it into fastboot mode, but that only gives me one chance. Plus it has a full charge right now, so that's going to be awhile.
Any suggestions?
I can get it in to fast boot if I'm quick, but I still can't enable debugging beforehand so its semi worthless.
I've been trying to watch videos to see where the button placement is to navigate through the menu to blindly enable debugging, but I can't seem to figure it out. It also doesn't help that I have no idea what version of android is now on the phone. I used the mac sony bridge app to restore the phone, but i'm not sure if that set it back to stock stock, or what version of android it set it to.
I am also now even more confused because I connected the phone to the computer and when I browsed it, all the pictures I took were still there...which should have been wiped when I restored it with sony bridge...
figured out it was 4.1 and watched review videos until i found one that showed the menu layout (although now I realize google images would have been more helpful).
Now going to see if I can get the bootloader unlocked.
I still feel like flashing 6.2.B.1.96 isn't going to do anything, because I assume that is what the sony bridge app flashed to it. Also I don't see where you are talking about that the issue I am having was a known issue, if you could point me in that direction that would be very helpful.
EDIT: Actually I'm not sure I enabled debugging after all, as when I do adb devices, no device is listed as running, just a blank space. Though I'm still not convinced doing the above would do anything, as it is basically what I have already done, just with flash tool as opposed to the official sony route.
Anyone have any ideas? I got a torx 6 and opened the phone, checked the connection between the motherboard and phone and it is fine. Screen is still having same issue.
I would be happy to just buy a replacement part for it, but i have no idea what part is messing up. Is it the display (the touch works fine) or is it the motherboard (it seems weird that it would be this because the phone functions completely normally, I even accidentally answered a call yesterday).
If i was to try and replace the LCD (or whatever it is) would I have to replace the digitizer as well? At which point it would make more sense to just sell the phone for parts I suppose.
You can use the flash tool by bin4ry with a locked bootloader. Not sure if you're past that stage though.
Sent from my LT26i using xda app-developers app
dkconor said:
You can use the flash tool by bin4ry with a locked bootloader. Not sure if you're past that stage though.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
I'll go ahead and try that out, but is there really much of a point do you think? Considering I've technically flashed the phone back to stock using the official software, why would it be any different doing it this way?
I am asking honestly btw, not trying to sound rude. I'm thinking it is more of a hardware failure, i just have no idea what part exactly is failing.
The phone itself works totally 100% fine, the touch works totally 100% fine, the only thing that is not happening is the data getting to the screen and displaying. The screen just flashes white for a second and then fades out (as you can see in the youtube link). Or it flashes a solid block of white at the top in the middle and faded white the rest of the way down and then it slowly all fades out (or disappears immedaitely if i press the lock button. The buttons all work fine (physical and touch) and i can navigate around the phone, albeit totally blindly.
This is really frustrating, and I'm pretty disappointed to see how sony had no interest at all in helping me resolve this situation.
Flashtool works with lock and unlocked bootloader
XDAプレミアムを使用 して私のLT28hから送ら れてきた
UchihaDareNial said:
Flashtool works with lock and unlocked bootloader
XDAプレミアムを使用 して私のLT28hから送ら れてきた
Click to expand...
Click to collapse
....right i know, but why does that matter. Why would reflashing my phone help at all at this point. Did you even read my post?
Listen to us
Alright so you came to this thread for...help
We have told you numerous times to flash using this tool (dev host link):
http://d-h.st/Kb8
install the flashtool created by Binary (sorry for username spelling error)
Download the ftf
https://docs.google.com/file/d/0B18FXPCopQhkeXNoWGVWbzlRaG8/edit?pli=1
now USING FLASHTOOL (link 1)
FLASH the FTF (link 2)
A clean flash. This flash is different from the flash that Sony will provide you for obvious reasons.
Using this method will COMPLETELY remove any doubt whether the issue is regarding software or hardware. Then you dont have to "think" whether the issue is hardware related or software related.
Sorry if i sounded rude but i had a hard time comprehending why you would not use the advice given by i believe 2 different indiviuals on a questions and answers thread.
424aca said:
Alright so you came to this thread for...help
We have told you numerous times to flash using this tool (dev host link):
http://d-h.st/Kb8
install the flashtool created by Binary (sorry for username spelling error)
Download the ftf
https://docs.google.com/file/d/0B18FXPCopQhkeXNoWGVWbzlRaG8/edit?pli=1
now USING FLASHTOOL (link 1)
FLASH the FTF (link 2)
A clean flash. This flash is different from the flash that Sony will provide you for obvious reasons.
Using this method will COMPLETELY remove any doubt whether the issue is regarding software or hardware. Then you dont have to "think" whether the issue is hardware related or software related.
Sorry if i sounded rude but i had a hard time comprehending why you would not use the advice given by i believe 2 different indiviuals on a questions and answers thread.
Click to expand...
Click to collapse
Hi,
because I could not follow the advice from the first user because the bootloader is locked. The second person gave me the advice, but honestly it seemed like pretty pointless advice. I don't understand how it is "obviously different" if it is literally flashing the same firmware (at least the first advice was that). I don't think it's that strange to ask why it would be any different.
To me it sounds like I had a broken window in my house and I asked someone how to fix it. I bought the replacement glass from store A and it didn't fit. I asked for help and someone pointed me to the exact same item at store B and said that surely it would work. Do you understand why this could be confusing? I feel like about half the time people give help on XDA it is very general and people are just looking for "thanks"...
I'll definitely try this though if you think there's a chance that it might work out differently. I'll try and get it set up tonight, thanks for the encouragement, I understand I probably sound stupid, just trying to figure out what to do.
Also, I assume this flash tool won't work if USB debugging isn't enabled. As I've said in previous posts, I can click things just fine, but because I can't see what I am doing, I don't have way of knowing where to click on the menu.
Does anyone have their phone set up with this version of android still. If you could take screen shots of each click to make to get to the dubugging box (and if there is a confirmation box) i would greatly appreciate it. I only had the phone for a week before this randomly happened, so I hadn't thought to enable debugging yet, as I hadn't even thought about custom firmware yet.
EDIT: Or even just a picture of what the screen that comes up when you long press to shut the phone down. I have no way of turning off this phone right now without just waiting for it to run out of battery.
Holding down the power button for a long time does nothing, holding vol up and power restarts it, but I need a way to turn it off. If i hold the power button for like a second so instead of locking it, the menu comes up, I just can't seem to find the freakin button for power off.
(please remember I can see nothing on the screen, it is just blank).
flashtool does not need debugging when you doing the actual flashing
to turn off the phone
SIMULTANEOUSLY hold down
Power+ Vol up + Vol Down (AT THE SAME TIME)
wait for about maybe less than 25 seconds and you will experience THREE short consecutive vibrations
at this time...the phone is off
then you can begin the flashtool method

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