[Q] - Desire HD Q&A, Help & Troubleshooting

Hello, have been using the Revolution rom since I got my DHD but have been having major issues sending MMS messages. I just get a generic Service Failure error message after multiple attempts at sending. Even when trying to send myself an MMS message.
I'm on T-Mobile UK / Orange
I have made sure that:
WIFI is off
GSM only
I am connected to T-Mobile rather than T-Mobile Orange
APN settings are correct
Still unable to send MMS messages, when I recieve them I get them sent to the web interface most Providers use. I have got picture messaging enabled on my T-Mobile phone plan.
Any ideas / help you guys can provide?
I am flashed to the latest Radio for Revolution and just flashed to the 3.6 rom aswell but still have the same issue.

Try GO SMS PRO (FREE) from the market. If it works ok, probably a problem with the stock app.
Sent from my Desire HD using XDA App

When you say you have just GSM avtive, does that mean you dont have an active data connection at all, if so that could be your problem when you need data connection to be able to send and recieve MMS

It should revert to edge or gprs.
Sent from my Desire HD using XDA App

Easiest way is to test the sim card on another phone or try another sim card on the phone

Related

Mobile Network Problems

Had my desire since Thursday April 1st, on T-Mobile, my first android phone so just getting to grips with it...
Today it won't connect to mobile network for data, I can make calls ok, just not browse web or use anything that requires a network connection like google maps or e-mail, there is no G or H or 3G in the menu bar, just a signal strength indicator, Mobile Network is enabled in settings btw, before you ask!
I still have my Touch Diamond 2 and the sim works fine in that for data so not a T-Mobile Issue I don't think, my O2 Sim (from Diamond 2) works fine in TD2 and not in Desire also...
Think it may have had it, was working fine Thursday to Today...
I've tried restoring to factory settings from the Privacy Menu entry and that has made no difference (incidentally, the restore from backup it offered me didn't appear to restore anything, no contacts etc carried over... so won't rely on that again either)
Is this anything typical for Android or have I just got a freak phone
Any help gratefully received or I'll have to get it swapped.
EDIT: Perhaps should point out that my Desire is not T-Mobile Branded/SIM Locked, it's from Carphone Warehouse, so is running unbranded HTC Rom (OTA Firmware update installed on first day within about 2 hours of getting phone)
Paul
Same thing happing to me all day, my phones also from CPW I cant get on the web or youtube or Google the Beeb or applications or anything else online All working ok since last week when I got it apart from it been very hit and miss conecting to anything online.
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
My phone was bought from CPW on a T-Mobile contract, the sim I am using is a T-Mobile sim from my HDT HD2 which I had only 2 weeks ago, the sim was working fine in the HD2, the sim I received with the Desire was given to my Mam. I've been on the T-Mobile site and entered my number but when the choose your phones appears the HTC Desire is not there.
jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
Settings were working just fine Thursday to Yesterday... it just stopped working for data overnight, got it to work for about 10 mins earlier after another factory reset, but then the H in menu bar disappeared again, O2 sim doesn't work for data in the Desire either... T-Mobile and O2 sims both work fine in my TD2, definitely seems to be a problem with the Desire itself or the ROM on it at least
On rebooting with new sim the desire asks for network and says it is configuring, but once you get to the social networking bit it says it can't connect to the network and to enable mobile data settings... (which are already enabled) I didn't get a text from T-Mobile when I first had phone btw.
Paul
Well it's all of a sudden started working for me, must just be a server problem I think, no doubt it will revert back to being very slow or not conecting again tomorrow
popkid:
I read somewhere, try to turn on then off the flight mode.
That could trigger the phone to activate the mobile network.
Otherwise, I suggest to give HTC a call.
Working... Finally
Tracked down the issue with mine... I think anyway, seems to be randomly deleting the APN info from the Mobile Network Settings, if I notice that I have no network and go to that page it is empty... reselect the network I'm on and it sorts itself out, no idea why they are being erased though!
Definitely not a server issue for me as the SIM works in my other phone when not working in desire...
P.
Sorry - wrong post for thread.

[Q] MMS problem with gingerbread ROM´s

hey guys!
when i flash a gingerbread based ROM (i have tried different gingerbread roms), i can´t receive MMS, when my mobile network is disabled. it works well on any older version.
i was searching for a solution, but the only answer i could find was "check your apn´s", but i´m sure they ain´t wrong.
have anybody an idea?
cheers!
Hi there,
If your mobile network is disabled you won't be able to send MMS as the service uses mobile data to send/receive. GPRS, EDGE or 3G is necessary to send receive MMS.
Most ROM's auto-enable the APN for MMS when the mobile network is off some don't, it may be something to feedback to the Dev?
Hope this helps.
sure, you need any service to send or receive... but i don´t have a flatrate (from my provider) for mobile network but i have one for send and receive mms. (i dont know how they differentiate between the connection for send/receive mms and ne mobile network, but they do..) so i have always disabled my mobile network (i have set a worng apn server number at my apn list. but the secound apn for mms is correct and it have worked with the stock rom, revolution hd 3.xx or CM6...) but it dont work at revolution hd4 or cm7, so i think its some problem in conjunction with gingerbread...
thanks
I'm having the same issue at the moment on my Desire HD with Android Revolution HD 4.0 beta installed. Quite sure my APNs are all correct. Any help would be appreciated as I currently can't receive MMS.
Cheers
I can confirm I'm able to send MMS, however receiving is the issue.
Edit: Was going to attempt to post the issue in the development thread as a possible issue/bug, however due to lack of posts I don't have access. If someone could do so that would be brilliant.
some good news about that problem? i would like to use gingerbread, but not without using mms.. :-/

HELP: Cannot send SMS, but MMS, phone calls and data is working

Anyone know what may be up with this? When i try to send an SMS it just sits there attempting to send but ends up saying it has failed. no details on why.
Using data on 2g/3g is fine. I have wiped phone and installed new ROMs twice but the deal is the same.... I can still make/receive phone calls, can send/receive MMS, browser on wifi and 2g/3g is good, just no sms. phone status says i'm connected, phone network settings on *#*#4636#*#* says everything is fine, and I have even switched between AUS and AUS2 bands (i am in australia) but to no avail.
Please help!
aerospyke said:
Anyone know what may be up with this? When i try to send an SMS it just sits there attempting to send but ends up saying it has failed. no details on why.
Using data on 2g/3g is fine. I have wiped phone and installed new ROMs twice but the deal is the same.... I can still make/receive phone calls, can send/receive MMS, browser on wifi and 2g/3g is good, just no sms. phone status says i'm connected, phone network settings on *#*#4636#*#* says everything is fine, and I have even switched between AUS and AUS2 bands (i am in australia) but to no avail.
Please help!
Click to expand...
Click to collapse
Maybe your simcard has lost the smsc number? I don't remember how to edit it on the nexus though.
When did you first encounter this problem?
Sent from my Galaxy Nexus using Tapatalk
I first encountered this around the same time i first flashed revolutionHD, but doubt its directly related. I'll look around for the SMSC I need. Will update
experienced something similar at activation. are you porting your number?
ok you were right, my SMSC disappeared. annoyingly i couldn't put it directly into the phone, as it is complaining that there is an update error, but thankfully i use GoSMS and can tell it to use a custom SMSC and so that works.
As for activation, n i wasn't porting my number, this isn't even a new contract, my boss from my old job bought the phone for me outright as a christmas pressie so it is a direct swap.

[Q] HTC ONE X International on AT&T SMS MMS issue

So I have the international Version of the HTC ONE X on the AT&T Network. For some reason when I go to send messages sometimes it works and then other times it just says "unable to send message". I do notice the signal going to 3G then it says H and then Edge. I'm pretty new to the android ordeal so not sure of what to expect. Can anyone help me out? I also rooted the phone and used a few roms but it didn't help. I am back on the stock rom which I made a backup of. Any ideas? Anyone else having problems with sms and mms on AT&T with the HTC ONE X.

			
				
JustanotherDay12 said:
So I have the international Version of the HTC ONE X on the AT&T Network. For some reason when I go to send messages sometimes it works and then other times it just says "unable to send message". I do notice the signal going to 3G then it says H and then Edge. I'm pretty new to the android ordeal so not sure of what to expect. Can anyone help me out? I also rooted the phone and used a few roms but it didn't help. I am back on the stock rom which I made a backup of. Any ideas? Anyone else having problems with sms and mms on AT&T with the HTC ONE X.
Click to expand...
Click to collapse
Apn issue I think. You probably didn't add the apn needed for mms.
Google att apn mms
Sent from my HTC One X using XDA
Hey!!! I did put the ATT APN. Looked at a few Youtube videos also just to make sure I am on the right path and they all seem to use the same ATT apn. I restarted phone a few times and put airplane mode to shut off the signal then turn it on just to try like a reset that way and nothing. Sometimes it works and messages go through and sometimes it doesn't work. Makes me loco lol thanks for writing.
does at&t have this enabled on their end? for some it was a matter of going to at&t and having it straightened out.
I did call ATT and they asked for the IMEI of the phone. I gave it to them and they told me everything was "provisioned" and should work well. I did use APN settings. I restarted the phone thinking maybe that could be an issue but it did not work. Any other ideas?
you could try downloading another app like handcent, which gives you a little more control over settings (including much larger mms size) than the resident app and try to use that as a way of double checking the problem. i'm on at&t prepaid with an int'l one x and don't text much. but when i got on the network, i sent a couple of texts and mms just to see if the service was working well. seemed to be fine for me.
btw, is your micro-sim new from at&t or maybe transferred from an iphone? some former iphone users who transferred sims have reported problems with texting/email. i think they had to make sure their iphones were wiped first before transferring the micro-sim over.

[Q] help!!! lost data connection

So i followed the instructions from [ROM/MOD][2.3.5]*INC3PTION*{The Collective}v1.0 {I927} rom n kernel combo n when it was all done every thing but the calender and file explorer and my data worked. so i have no data connection but my wifi does work... i have a data plan it worked befor i flashed that new ui. Oh and i'm with rogers so hopefully this works with the 4g.
please someone help!
Put in Rogers APN. Read through the thread real quick...ill try and make a faq real quick.
For now search google "rogers apn"
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium
YES
Yes thanks so much
oops
so i put in the apn for rogers n got my data back but i lost my sms and mms. i'm receiving sms but cannot send anything
Find out the messaging center address and go into the messaging settings and make sure the message address is correct
Sent from my SAMSUNG-SGH-I927R using XDA

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