[Q] Help needed - Desire Q&A, Help & Troubleshooting

Hi all
I had just try root my desire to get froyo installed.
First I run downgrade23 folder with included files, to get Hboot from 0.93 to 0.80
After that my phone crash, its hang with HTC logo.
Some one help me to get my phone back to life...
I am a noob on this so please explain carefully so I understand...
HELP please......

tefortwo said:
Hi all
I had just try root my desire to get froyo installed.
First I run downgrade23 folder with included files, to get Hboot from 0.93 to 0.80
After that my phone crash, its hang with HTC logo.
Some one help me to get my phone back to life...
I am a noob on this so please explain carefully so I understand...
HELP please......
Click to expand...
Click to collapse
someone realls should update the tutorial. There is no need to downgrad to older hboot with the newest unrevoked.
EDIT: Is your phone branded? Did you write down you exact version number before you flashed anything?

Have you tried to run the new unrevoked in the state its in now?

Branded?version number?
What you mean....

I try to run the new unrevoked3 but program just say "waiting for device"
I check in device manager and can see that Android bootloader iinterface appear.
But nothing happend....
What to to??HELP ME
I need to get my phone back to life...
There must be away to fixx it??

was you phone network branded? as in did a network logo appear when you turned your phone on

tefortwo said:
I try to run the new unrevoked3 but program just say "waiting for device"
I check in device manager and can see that Android bootloader iinterface appear.
But nothing happend....
What to to??HELP ME
I need to get my phone back to life...
There must be away to fixx it??
Click to expand...
Click to collapse
Did you enable USB Debugging? Settings > Applications > Development > USB Debugging.

There probably is a way to recover your phone, but it isn't helping that you didnt write down you version numbers and/or read in the forum before you started the root process.
Is your phone branded?: Is it a provider-phone i.e. t-mobile, vodafone etc? To give a definite answer on that you need to know the exact version number (like 2.29.405.5). Without this number you can afaik just guess - did you see a logo other than htc's on bootup? Where there any provider-specific apps preinstalled on your phone? Where did you buy it?
My first guess is to boot into fastboot (power on while holding "back"-key) and flash the correct ruu ( Download here)
If its unbranded, the correct RUU is RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed.exe.
After that your phone is completely back to stock and you can retry the rooting-prodedure but with the newest unrevoked and without downgrading hboot
EDIT: Am I correct in thinking that you can't boot up your phone and a stuck on the first htc-logo (before the annoying sound)? If no, forget all the above.
Can you boot into recovery? (power on while hitting vol-, then wait 10 seconds, then highlight "recovery" with vol-/vol+, select with power, wait another 5 seconds, hit vol+ + power (I think ^^)

Hi
I check before I do the downgrade procedure that its hads this number:2.29.405.5
And I try to get unrevoked now and no communication.
I also had USB debugging on before it crash.
Now its just freeze on HTC logo and after that a red triangle with a phone symbol.

tefortwo said:
Hi
I check before I do the downgrade procedure that its hads this number:2.29.405.5
Click to expand...
Click to collapse
That means your phone is not branded ('405' is the important part).
The get unrevoked working you need your phone to be booted up. So you probably need to run the ruu first.

How can I start ruu?
What is the step to install that RUU?
Do I need to install something on the SDcard?
Do I need a PC to do this?

tefortwo said:
How can I start ruu?
What is the step to install that RUU?
Do I need to install something on the SDcard?
Do I need a PC to do this?
Click to expand...
Click to collapse
As I said, you download the RUU[...].exe I posted earlier. Then you boot your phone into fastboot (power+back-Key ) and run the downloaded ruu.exe on your PC. Piece of cake.
But wait for someone else to confirm.

I try to start the RUU but got an Error....on the PC
What to do?

I run Windows7 on PC.
Why can`t I run the RUU file??any clue....

Are you using 32 or 64 Bit? Sometimes 64 bit cause problems. What did the error say?

Just right click and and run as administrator.. run your RUU that way

Well, I use 32bit Enterprise version and right click as administrator, still fail to open....
Help......

This is the error message below:
SetupNew\setup.cpp(140)
PAPP
PVENDOR:
PGUID
$
@Wndows Vista Service Pack 1(7601)
IE Version 9.0.8112.16421

What RUU is for me????
I have Telia simcard...Its seems that your info dont help me....
There must be some expert out there....can someone help me please...

I run this
RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release_159811_signed.exe.
Its start but get an error "170" USB connection...well
I am confused now....seems that I cant connect to phone..
Help me....please
Is the phone dead now????do I need to send it back to vendor for repair???

Related

[SOLVED] Please help with T-Mobile UK DESIRE :Black Screen: Cannot Flash ROM:

Hi guys, I got a HTC DESIRE for my Wife but I tried to root it and somehow its failed:
Its a T-mobile UK locked device
Now I cant see anything on my device its working as I can hear the startup sound and when I try to run the official tmobile uk update it detects it but failed looking for bootloader mode.
Code:
[COLOR="Red"]SOME PROGRESS HERE NOT SURE IF ITS GOOD OR BAD[/COLOR]
[url]http://forum.xda-developers.com/showpost.php?p=7895731&postcount=44[/url]
My wife going to kill me
This is where the instructions I was using goldcard was succesful etc
http://theunlockr.com/2010/06/07/how-to-root-the-htc-desire/
The last stage I reach was n0.7
If anyone can help me I would appreciate it
Firstly, I'd recommend using unrevoked to root the phone. The way you are using is old and complicated.
Secondly, i imagine that your hboot is not 0.8 which means you'll need to downgrade.
It might be http://forum.xda-developers.com/showthread.php?t=750852 that you need to read and follow, although I'm not sure.
It would help if you knew what hboot you were.
iinga said:
Firstly, I'd recommend using unrevoked to root the phone. The way you are using is old and complicated.
Secondly, i imagine that your hboot is not 0.8 which means you'll need to downgrade.
It might be http://forum.xda-developers.com/showthread.php?t=750852 that you need to read and follow, although I'm not sure.
It would help if you knew what hboot you were.
Click to expand...
Click to collapse
hboot was 0.75 tmobile version was 1.15
With goldcard in the device, can you flash http://shipped-roms.com/shipped/Bra...00.28U_4.06.00.02_2_release_127570_signed.exe successfully?
iinga said:
With goldcard in the device, can you flash http://shipped-roms.com/shipped/Bra...00.28U_4.06.00.02_2_release_127570_signed.exe successfully?
Click to expand...
Click to collapse
Device wont go into bootloader mode I'm trying this one now
RUU_Bravo_TMO_UK_1.21.110.4_Radio_32.36.00.28U_4.06.00.02_2_release_127570_signed
as the PB99IMG_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed_txt.zip
1 hour to download
This is crap
The RUU itself can't put into bootloader?
If you want to try unrevoked, this is the post you need:
Q. My screen goes blank when I use custom recovery with unrevoked3.
A. You have an SLCD display and will need to use an updated recovery image until unrevoked3 itself is updated. It is safe to use this updated image on AMOLED screens too. You can download the image here: http://crop.floodbit.org/~defer/recovery-clockwork-2.5.0.1-bravo-slcd.img
http://forum.xda-developers.com/showthread.php?t=749551 - has everything about slcd rtc
The main problem is my screen is black and I cant see anything although windows is still detecting device
Instead of the RUU, try giving unrevoked a whirl with that custom recovery image (make sure phone is unplugged whilst started unrevoked). Also, follow the instructions from unrevoked about installing the htc drivers (unless you have already installed the latest htc drivers).
Battery pull, then turn on whilst holding volume down. Hopefully this will give you bootloader and unrevoked should be able to do its magic (if you select that custom recovery image)
This will give you root.
iinga said:
Instead of the RUU, try giving unrevoked a whirl with that custom recovery image (make sure phone is unplugged whilst started unrevoked). Also, follow the instructions from unrevoked about installing the htc drivers (unless you have already installed the latest htc drivers).
Battery pull, then turn on whilst holding volume down. Hopefully this will give you bootloader and unrevoked should be able to do its magic (if you select that custom recovery image)
This will give you root.
Click to expand...
Click to collapse
ok bro I will try how do I flash the image?
duttythroy said:
ok bro I will try how do I flash the image?
Click to expand...
Click to collapse
http://unrevoked.com
1. Choose desire then download.
2. Follow instructions in hboot driver.html (to make sure your phone is recognised correctly)
3. Run reflash.exe
4. File>Custom Recovery (Ctrl+R)
5. Download and select http://crop.floodbit.org/~defer/recovery-clockwork-2.5.0.1-bravo-slcd.img
6. Plug in desire - hopefully you have USB debugging enabled. If not, I think you can achieve root by loading bootloader yourself (battery pull device and then vol down + power)
iinga said:
http://unrevoked.com
1. Choose desire then download.
2. Follow instructions in hboot driver.html (to make sure your phone is recognised correctly)
3. Run reflash.exe
4. File>Custom Recovery (Ctrl+R)
5. Download and select http://crop.floodbit.org/~defer/recovery-clockwork-2.5.0.1-bravo-slcd.img
6. Plug in desire - hopefully you have USB debugging enabled. If not, I think you can achieve root by loading bootloader yourself (battery pull device and then vol down + power)
Click to expand...
Click to collapse
I will try bro thanks again
duttythroy said:
I will try bro thanks again
Click to expand...
Click to collapse
I done everything but still dont understand what to do with this recovery-clockwork-2.5.0.1-bravo-slcd.img
the drivers were installed correctly and my computer can see my device,
But still no luck I think I'm missing something I cant see anything on my screen, I know the device alive as I can hear the atrt up sound and compuer now detect in device manager
This is what hapens when I try to attempt flashing with official ruu
Ok unplug the desire from the pc then battery pull and then hold volume-down (on left hand side of the phone) and then press power (whilst holding volume-down). Then plug in and run the RUU again.
With that recovery-clockwork-2.5.0.1-bravo-slcd.img, you select it in unrevoked by pressing ctrl + r (on windows) and then just connect your desire.
Do the RUU first
first think u sholud know about rooting is hboot version.. maybe you have hboot 083 version
read here
http://forum.xda-developers.com/showthread.php?t=749551
and here
http://forum.xda-developers.com/showthread.php?t=748498
http://forum.xda-developers.com/showthread.php?t=762638
monyozt said:
first think u sholud know about rooting is hboot version.. maybe you have hboot 083 version
read here
http://forum.xda-developers.com/showthread.php?t=749551
and here
http://forum.xda-developers.com/showthread.php?t=748498
http://forum.xda-developers.com/showthread.php?t=762638
Click to expand...
Click to collapse
Thanks I will try, I think my device was 0.75 software version 1.15 but will try, I'm getting annoyed now
Did u try to flash using xp instead of Vista or seven? Hope it will help, because I've installed a dual boot seven/xp in my laptop to root and flash, as seven recognized my Desire but I couldn't detect the phone with HTC sync or official ruu
Sent from my HTC Desire using XDA App
djigane said:
Did u try to flash using xp instead of Vista or seven? Hope it will help, because I've installed a dual boot seven/xp in my laptop to root and flash, as seven recognized my Desire but I couldn't detect the phone with HTC sync or official ruu
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Its detected and ruu runs and check my current version and shows which version I'm uploading to, the problem is its trying to detect bootloader and thats where its failed
Did you do what i said? battery pull, then voldown + power?
This is the failed flash ruu after trying to find bootloader
I think this is getting hopeless and I want to thank so far all those who are helping me

[Q] Water Damaged Desire, screen flicking [SOLVED]

Hi, Im trying to fix my Desire after getting water damaged, I have spent some time disassembling and drying out, so know that all is dry, when I turn it on My O2 screen flashes on then dies out and restarts, staying in this loop. I can get into the hboot menu. so Im looking for help restoring my stock hboot?? I think?
The phone hasnt had any custom images loaded to my knowledge, so i dont think it will be rooted or ready to load custom images.
Anyway my phone details are:
BRAVO PVT4 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.11.05.27
will it be as easy as finding the hboot and copying to my sd?
much appreciated.
EDIT: NOW SOLVED - Thread Summary:
Alot of useless information in this thread regarding my ACTUAL problem but still some good info on creating Goldcards. After completely drying phone out after getting wet, I reassembled and tried it out, and it just flicked the O2 screen up and restarted, after trying everything below I then found out I needed a new battery, thats all! lol, so this is incase someone else has a phone that acts like mine did after water damage, I have a link to a youtube vid of what my phone was doing.
Thanks to all who helped me get problem resolved, my phone is back!
Can you get to the fastboot?
If so try running "fastboot devices" is your phone recognized?
Edit:
Ah you're S-ON, then go to fastboot, try downloading appropriate RUU for your device and run it.
See what happens. (you might need gold card if you are branded)
I guess you cant get to the recovery?
You could have not changed your hboot if you are s-on. So there is not hboot which needs to be restored. If you are would be really damaged, you would not be able to power on your desire at all. The hboot is the absolute basis of an android phone (like bios for computer). If this gets damaged, your phone is totally bricked and not more than an expensive paperweight.
When you are able to access fastboot (start phone with pressed back and power button or boot into hboot>choose fastboot with volume buttons>enter with power button), you could flash a ruu. To find out which is the right one, you need to tell us wether your phone was branded or not and when it was branded, which provider you have.
Hi thanks for replies, I understand I dont need to replace my hboot as i can get into thue menu and i can get into fastboot menu aswell. Its branded O2 so where can I find an RUU thats suitable?
If you cant get into fastboot menu, you are pretty much screwed because RUU wont detect your phone.
@k3lcior:
k3lcior said:
If you cant get into fastboot menu, you are pretty much screwed because RUU wont detect your phone.
Click to expand...
Click to collapse
']['en said:
... i can get into fastboot menu aswell...
Click to expand...
Click to collapse
So the thread opener can get into fastboot.
']['en said:
... Its branded O2 so where can I find an RUU thats suitable?
Click to expand...
Click to collapse
http://shipped-roms.com/download.ph...00.32U_5.09.05.30_2_release_144166_signed.exe
Download this ruu, put your phone into fastboot mode, run the exe and follow the instructions on the screen.
ok i have downloaded that ruu, but its not detecting my phone. when i first turn phone on with vol- held i get hboot menu. one of the options is fastboot (already selected) i select that by pressing power button, then my menu changes to fast boot. then my options are: bootloader, reboot, reboot bootloader, power down. i left it at this menu while i ran the RUU, is this correct? also do I need to install any other software on pc? I have installed the HBOOT USB driver earlier while I was looking about, does this need removing? also my hboot menu when first run looks through files on my sd card, should i copy the ruu file to sd?
']['en said:
ok i have downloaded that ruu, but its not detecting my phone. when i first turn phone on with vol- held i get hboot menu. one of the options is fastboot (already selected) i select that by pressing power button, then my menu changes to fast boot. then my options are: bootloader, reboot, reboot bootloader, power down. i left it at this menu while i ran the RUU, is this correct? also do I need to install any other software on pc? I have installed the HBOOT USB driver earlier while I was looking about, does this need removing? also my hboot menu when first run looks through files on my sd card, should i copy the ruu file to sd?
Click to expand...
Click to collapse
Yes, not touching the menu is correct.
No, you do not need to install any other software on your pc.
No, you do not need to remove the hboot usb driver.
No, don't copy the ruu to sd. I recommend to save important data on sd card (just in case). Just run the ruu on your computer.
I get USB Connection Error while phone displays fastboot usb, any ideas?
Shall I try a GoldCard?
']['en said:
I get USB Connection Error while phone displays fastboot usb, any ideas?
Click to expand...
Click to collapse
Installed hboot drivers correctly:
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
Furthermore, check if you have only htc sync drivers installed.
The goldcard can only avoid the cid error, and has nothing to do with the usb connection.
When u use Unrevoked remove HTC connectivity from ur computer...
And u can use FastbootCommanderV.1.5 to patch HBOOT...
ok getting somewhere USb drivers must be screwed on my lappy, i installed on another machine and using fastboot commander I could connect in fastboot mode and got my phone details up, I then tried the RUU that you gave me a link to earlier and it successfully connected and attempted the update, although after about 2 mins it says that its the wrong version ruu. current version is: 2.14.207.3, one contained in RUU is 2.14.207.1 So what should I do now?
wow what crappy luck, you seem to have a new version so it won't let you downgrade.. bump from my end :/
eek didnt really wanna hear owt like that lol, will a gold card not help me here? lol
']['en said:
eek didnt really wanna hear owt like that lol, will a gold card not help me here? lol
Click to expand...
Click to collapse
Oh yeah I'm so silly... ofc it would. If you have one just run the latest WWE RUU
']['en said:
eek didnt really wanna hear owt like that lol, will a gold card not help me here? lol
Click to expand...
Click to collapse
No it will not. A goldcard can only help you, if you want to flash a stock ruu although you have a branded phone. When you do not have a goldcard in this situation, you get a cid error.
MatDrOiD said:
No it will not. A goldcard can only help you, if you want to flash a stock ruu although you have a branded phone. When you do not have a goldcard in this situation, you get a cid error.
Click to expand...
Click to collapse
yeah so if he had a goldcard, he'd be able to flash a WWE RUU and be out of this sticky situation..
so will it be safe to flash a wwe over my stock o2?
bortak said:
yeah so if he had a goldcard, he'd be able to flash a WWE RUU and be out of this sticky situation..
Click to expand...
Click to collapse
Yes and no. For the case, he wants the stock ruu, you are right. But he wants to use his warranty, so needs the ruu of this provider. But the ruu he wants flash is older than the one he is running now. So he cannot flash the the ruu. And this problem cannot be avoided by using a goldcard, because the hboot version has nothing to do with the cid number.
On this way I at least understand the matter. Correct me, if I am wrong.

[Q] Big problem with htc...

I rooted my phone 6 months ago and 1 month ago it started restarting out of a sudden. Another problem was that it did not turn on the first time, so i had to get the battery out and try again to turn on the phone. When i saw that i decided to upgrade with the official Gingerbread Rom for the Desire. Now the problems started getting more and more serious. My phone remains stuck in the htc logo screen...it does not go into recovery and when i tried installing the initial ruu, to try to take it back to warranty it said that the bootloader version is not good. Any ideas how to solve this problem? I would really appreciate some help...
Maybe providing some info, like bootloader information, phone information....
Current Hboot is 1.02.0001, radio 5.17.05.23 and i wish to install RUU_Bravo_Froy2_UK_2.14.207.1_Radio_32.44.00.32U_5.09.05.30_2_release_144166_signed. I have tried to install the ROM by puting the rom file from the ruu on the memory card and renaming it as PB99IMG.zip. Once i turn on the phone in hboot, it loads the image and after 3 minutes is says "Main Version is older! Update Fail!". I have also tried to install the ruu by connecting it to the computer and booting the phone in fastboot. It said the current image version is 3.14.405.1 and the version I will install will be 2.14.207.1. After about 5 minutes in the install process it gets stuck in "Updating Signature" and after that the process stops and the following message is shown:
"ERROR[140]:BOOTLOADER VERSION ERROR
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again."
I am currently quite desperate..
Your HBOOT is newer than the one you want to flash.
You nned to downgrade it, which means you have to S-Off your device with revolutionary.io AFAIK.
Then flash one of the HBOOTs from alpharev.nl (downgrader) - then you can flash the RUU.
davebugyi said:
Your HBOOT is newer than the one you want to flash.
You nned to downgrade it, which means you have to S-Off your device with revolutionary.io AFAIK.
Then flash one of the HBOOTs from alpharev.nl (downgrader) - then you can flash the RUU.
Click to expand...
Click to collapse
Can you please give me a more detailed instruction of how to do that? Where can i get revolutionary.io AFAIK from and how do i use it? Thanks in advance
Revolutionary (aka alpharev), from here
http://revolutionary.io/
Not sure where you would get an AFAIK, but As Far As I Know, it doesn't actually exist
777ace said:
Revolutionary (aka alpharev), from here
Not sure where you would get an AFAIK, but As Far As I Know, it doesn't actually exist
Click to expand...
Click to collapse
Can you please tell me how to s-off the phone if the phone cannot start?i tried in fastboot but the software on the computer didn't detect the phone...
You need to be running fastboot in the CMD.exe...
You need to follow the guide for ADB first, then you can use fastboot to flash a new image!
danycosarca said:
Can you please tell me how to s-off the phone if the phone cannot start?i tried in fastboot but the software on the computer didn't detect the phone...
Click to expand...
Click to collapse
Enable USB debugging and connect your phone to PC. Then start revolutionary.
Terepin said:
Enable USB debugging and connect your phone to PC. Then start revolutionary.
Click to expand...
Click to collapse
How can I enable USB debugging if my phone gets stuck at the HTC logo? sorry for being such a pain guys but i am not very experienced in this stuff..
Did you manage to solve it ? I have the same problem , stuck with the boot loop issue after flashing Official RUU 2.3 upgrade. Only have access to fastboot, can't use adb to downgrade.
ridhavm said:
Did you manage to solve it ? I have the same problem , stuck with the boot loop issue after flashing Official RUU 2.3 upgrade. Only have access to fastboot, can't use adb to downgrade.
Click to expand...
Click to collapse
do u previously had any aplharev hboot? like cm7/oxygen hboots?
andQlimax said:
do u previously had any aplharev hboot? like cm7/oxygen hboots?
Click to expand...
Click to collapse
Yes, I had s-off with alpharev. The problem started with boot loop on alpharev screen. I flashed amoled RUU by mistake and had slcd brick.
Now I have installed the correct RUU but still either get stuck on boot loop or on HTC screen. Wonder if the system partitions are screwed up or if they can be restored without adb or s-off.
i did not manage to do anything. all i want to do is to put back the initial ruu so i can take the phone back to warranty. But i don't know how to downgrade hboot.
can anyone please tell me how can i downgrade my hboot? The biggest problem is that i cannot enable usb debugging because my phone is stuck with the bootloop.
danycosarca said:
How can I enable USB debugging if my phone gets stuck at the HTC logo? sorry for being such a pain guys but i am not very experienced in this stuff..
Click to expand...
Click to collapse
Boot into Fastboot and then run RUU. Setup should see it.
I managed to reinstall the official Android 2.3 RUU but the problem is that i want to install the RUU_Bravo_Froy2_UK_2.14.207.1_Radio_32.44.00.32U_5.09.05.30_2_release_144166_signed RUU. From what i have been told, i firstly have to downgrade hboot. Can anyone give me some detailed steps of how to do this?
If I were you, I'd S-OFF with revolutionary, flash recovery and flash a ROM.. when you're S-OFF, there is a way to downgrade... I just haven't got time to search now sorry
That's from my understanding that you re-did the 2.3 RUU and your phone now works.. right?
Unfortunately the phone doesn't start now either
but did it work before? have you tried leaving it for about half an hour and tried turning it on again? (I've seen faults like that). If not try the RUU again, then S-OFF - which makes life SOOOOOOO much easier

[Q] Have I broken my phone

Hi
I have an HTC Desire running oxygen. I tried downloading the RUU for the stock rom and running it. It partially completed buy then it could no longer be recognised. Is there anyway I can get this back to a stock rom. My SD card broke and I dont have the original backup.
Please help if you can.
Kind Regards
Adam
Bootloader info please as usually.
What RUU did you try flash?
What was the eroor message?
Is the phone branded? etc, etc etc...
I just about managed to instal oxygen and am quite new to all this so apologies if I sound like a noob.
I dont know how to check the bootloader.
I tried RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4.05.00.11_release_122704
It says "Updating Signature" and then comes up with "ERROR [131]:CUSTOM ER ID ERROR".
The phone is unbranded and came unlocked.
Thanks so much for the reply
Bootloader is 0.93.0001
use a recent ruu and not a jurassic one
try with wwe 2.29.405.5
even if CID error mean probably ur phone is branded..but worth a try with the above ruu
ensure the phone is full charged, and when running the ruu dont pull battery or unplug the cable
if ur phone is working with oxygen now, then there is no need to run the ruu
Hi
Thanks for the reply. The phone is definitely unbranded and unlocked.
Tried that RUU and it doesnt even recognise the phone as an Android device. Tried unplugging an plugging back in and it still doesnt recognise it.
agarciavalino said:
Hi
Thanks for the reply. The phone is definitely unbranded and unlocked.
Tried that RUU and it doesnt even recognise the phone as an Android device. Tried unplugging an plugging back in and it still doesnt recognise it.
Click to expand...
Click to collapse
well its not the ruu that doesn't recognize ur phone..
its ur pc that doesn't recognize it..is it? u can still access the sdcard content from ur computer?
if ur pc does not recognize it (even with the right drivers up and running), then u have an USB brick..search for a guide (if that the case)
My phone shows up as an Android Device and once i have opened that it says My HTC. I dont have an sd card in my phone. When I connect the phone nothing comes up on the device. However it does show on the pc. The other RUU recognised the phone. This one just doesnt seem to want to.
agarciavalino said:
My phone shows up as an Android Device and once i have opened that it says My HTC. I dont have an sd card in my phone. When I connect the phone nothing comes up on the device. However it does show on the pc. The other RUU recognised the phone. This one just doesnt seem to want to.
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thats strange..reboot the phone..reboot the pc..already tried? ensure is not a corrupted ruu download..
I have downloaded the most recent RUU again and it made no difference. I have rebooted each device many times. I know. I worry that I have screwed the phone. I dont understand why the first one fails at the signature stage. If i could at least make that work I could do the OTA updates
Do you have the drivers installed (worth a shot).
Also boot into fastboot mode -
1. Power off device
2. Boot into bootloader (holding Power + Vol Down)
3. Choose fastboot
If your USB is ok, then the fastboot line should change to fastboot usb.
Then run the RUU.
Just tried the rom before (RUU_Bravo_Froyo_HTC_WWE_2.29.405.2_Radio_32.49.00.32U_5.11.05.27_release_151783_signed). Recognised the phone, started running and failed again on the Updating signature part.
agarciavalino said:
Just tried the rom before (RUU_Bravo_Froyo_HTC_WWE_2.29.405.2_Radio_32.49.00.32U_5.11.05.27_release_151783_signed). Recognised the phone, started running and failed again on the Updating signature part.
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Click to collapse
CID error? then ur phone is branded i think
Tried your steps and the phone did change to fastboot USB. It started running fine and then failed on the updating signature part. I also do have the drivers installed.
Also I dont know if clockword is affecting it either. Absolutely nothing when I tried and dind similar situations to me.
What was the exact error(With Number)? CID? As andQlimax says?
Wait, you have clockworkmod working and running?
The exact error i have is "ERROR [131]:CUSTOMER ID ERROR".
Also I can go into recovery and it takes me to clockworkmod recovery v2.5.0.7
Well CID error definitely states you have a branded phone and you need a different RUU.
However, if you have a working clockworkmod recovery why don't you flash a custom ROM?
agarciavalino said:
The exact error i have is "ERROR [131]:CUSTOMER ID ERROR".
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Click to collapse
ur phone is branded..u need the correct ruu by ur operator
agarciavalino said:
Also I can go into recovery and it takes me to clockworkmod recovery v2.5.0.7
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Click to collapse
if ur clockworkmod works, and ur oxygen rom works too..why u need an ruu?
I have got oxygen working well again. Thing is I am selling it as have just got a SGS2. I thought it would be better to sell it with the stock rom. Now it working again on oxygen how should I go about getting it back to stock. As though I was trying for the first time. Thanks for all your helps guys.
PS I have used this phone on O2, Orange and Vodafone. Also there is no branding on the device. The packaging is also unbranded. Its an SLCD version. Dont know if that makes a difference

[Q] Stuck on HTC screen (More info inside)

So, I have this Droid Incredible 2 from a Co-worker that I said I would try and fix for him. He knew I was a little better at trying to fix stuff like this since I've done all this stuff before on my Droid Incredible and Motorola Xoom Wifi.
The Problem:
When starting the phone like normal it gets stuck at the HTC screen.
What I've tried so far:
- PG32IMG.zip (Stock 2.3.4) Starts going through the process and then sticks at "Updating Recovery"
- Recovery will start and continues to say "Updating software from Verizon Wireless," but then turns to the red warning sign with the android guy.
Other Important Info:
- S-ON
- HBOOT-0.98.0000
- Android Version 2.3.4
- Can't get the phone to show up in "ADB Devices" on PC, but I can get my Droid Incredible and Xoom too.
I looked for hours on multiple sites and always came up short with the solution being to either have S-Off or turn on USB debugging. Both of which wont work because I cant get that far.
Anyone have any ideas? (I've been a lurker on these forums for a while now and I've usually found what I needed here)
Go here
http://forum.xda-developers.com/showthread.php?t=1298990
See if you can downgrade the phone. That will reset it to bootloader .97.
Check your software version first. Are you on the 6.x software?
sjpritch25 said:
Go here
http://forum.xda-developers.com/showthread.php?t=1298990
See if you can downgrade the phone. That will reset it to bootloader .97.
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Click to collapse
Tried it again, but it just sticks @ device not found. I tried it on another computer with all new software and it still wouldn't find it.
prototype7 said:
Check your software version first. Are you on the 6.x software?
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Sorry for the noob question, but software version for what exactly...? JDK,ADK...
ImbaCook1eMan said:
Tried it again, but it just sticks @ device not found. I tried it on another computer with all new software and it still wouldn't find it.
Sorry for the noob question, but software version for what exactly...? JDK,ADK...
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Click to collapse
Phone software. Check under Settings>About Phone, what's the first number under sofware version?
prototype7 said:
Phone software. Check under Settings>About Phone, what's the first number under sofware version?
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Click to collapse
OK, the only thing is I couldnt tell you because the phone wont even get past the white HTC boot screen so I can't even get into that option or anything else like it for that matter. The only thing I have to work with is the bootloader menu (HBOOT, FASTBOOT, RECOVERY (Doesnt work), etc.)
I guess just one day it just stopped when he tried loading a random rom on it.
sorry, I can't read. delete this.
What version of radio is displayed in hboot. That will tell us if the phone is firmware 6.**
sjpritch25 said:
What version of radio is displayed in hboot. That will tell us if the phone is firmware 6.**
Click to expand...
Click to collapse
1.09.01.1111
Are you using the stock usb cord? Sometimes using a different one will work.
sjpritch25 said:
Are you using the stock usb cord? Sometimes using a different one will work.
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Click to collapse
I've tried my droid incredible cord, my xoom cord, my lumia 900 cord, and the stock one he gave me. They work on all my other devices, so it's down to this incredible 2 being a pain.
I somehow got my computer to notice the device as "My HTC" under device manager by putting it in "fastboot usb." Doing so and running the downgrade hack I get the following in the cmd window and it looks to be stalled:
C:\vwhk-12102011-c>fastboot oem rebootRUU
...
If I'm right doesn't the device have to be in debugging mode before the computer will show the device under "adb devices?" (Which as I said wont happen because I can only work with the bootloader menu)
take the sdcard out of the phone put it in an adapter, plug it into the sd slot on computer and transfer the ruu to the card that way, then put back in phone
Aldo101t said:
take the sdcard out of the phone put it in an adapter, plug it into the sd slot on computer and transfer the ruu to the card that way, then put back in phone
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Click to collapse
Tried it both ways for kicks (Main Version is Older through HBOOT and C:\vwhk-12102011-c>fastboot oem rebootRUU ... again).
And yes I put both a copy of the RUU changed too PG32IMG and another one with RUU_Vivo_W_Gingerbread_S_VERIZON_WWE_2.18.605.3_Radio_1.09.01.0622_NV_VZW1.92_release_199487_signed on the sd card, once again just for kicks.
what ruu are you trying to put in? it has to be the latest or the 2.3.4 with .98 hboot, then you can run the downgrade tool. also the bootloader has to be locked, if it is unlocked, you must relock, ( i don;t know all your circumstances so i'm just trying to narrow it down)
you can get that ruu from jellybellies or condemned soul on here somewhere
Aldo101t said:
what ruu are you trying to put in? it has to be the latest or the 2.3.4 with .98 hboot, then you can run the downgrade tool. also the bootloader has to be locked, if it is unlocked, you must relock, ( i don;t know all your circumstances so i'm just trying to narrow it down)
you can get that ruu from jellybellies or condemned soul on here somewhere
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Click to collapse
Well now I'm trying to use the newest from jellybellies (2.3.4 w/ .98 HBOOT), but the downgrade tool stops in the same place and when trying to run the update through the bootloader it stalls and freezes at "[2] RECOVERY - Updating."
The bootloader is locked as it's highlighted in pink on the very top as well.
I do appreciate all the help from everyone so far.
Well buddy i don't know if your running the downgrade tool you must have gotten the ruu installed, here's another thing i found out, it's better to run the downgrade on a 32bit system, i had trouble on a 64bit, then tried on my other computer and it went. you could try a different computer, sometimes it works.
also, you must run as administrator, remove any sync stuff like htc sync or itunes, and disable virus program, friggin itunes will mess you up
So, I gave up on the other methods for now and decided to try the HTC Unlocker Utility for the hell of it. I get all the way to the end and I cant select "YES." I can only select "NO"
FML
volume up for yes
Aldo101t said:
volume up for yes
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Click to collapse
Yea, the power button(Select) only works when no is highlighted. When yes is highlighted and I press the power button to select it, it just sits there.
your not coping and pasting the stuff in there right then, read and follow directions exactly, just the numbers in the square, nothing else

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