[Q] First time poster....hopefully simple question - EVO 4G Q&A, Help & Troubleshooting

Hello,
I've had my Evo for about a year now....still not rooted, I know, sorry. I recently rooted my G-tablet, so it will probably come soon.
I'm hopeing someone here can help me (or point me to the correct place to ask) with the sync on my phone.
The other day, the phone started freaking out upon trying to sync with my exchange based email. Gmail syncing works fine, the exchange email works fine on my PC through outlook, and on my Tablet.
When the phone trys to sync it says it needs to download some rediculous amount of emails.....this number goes up every day, as I continually get new emails. It starts to download the emails, but gets stuck at 48, always seems to be 48.
The phone chugs on this until i tell it to stop syncing. I feel naked without my mobile email.
Any thoughts? I haven't changed any settings. I haven't tried to remove and re-setup the email. Maybe that would be an easy fix.
Thanks for any help, I hope to get lots of use from this forum and maybe become a contributor if I actually learn anything, haha.

We, as you haven't done, I would uninstall it, then re-try it, as it could be an easy fix.

Yea a fresh start couldn't hurt so I would give that a shot first. Also, if you have any other questions feel free to ask! You're in the right place! I remember being new here and I was clueless as hell.

Related

gmail help???

Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
Click to expand...
Click to collapse
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
Click to expand...
Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
Click to expand...
Click to collapse
I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.

Inexplicable awake time issues? I may have an answer...

Since updating my phone to an official-based ROM, I've been having inexplicable awake time issues. However I never have any issues while using any release (nightly or RC1/2) of Cyanogenmod. Once my phone began to stop sleeping, the only way to fix it was to do a factory reset. Spare parts shows no partial wake issue at all, just that the android system was running 100% of the time.
I work in tech support, so I have extensive experience with troubleshooting issues such as the one that I was having. However, a week later with at least one factory reset a day, I still had no clue. I had even been keeping a journal of the things that I had been doing with my phone to find something to blame the problem on. The only thing that I found was that after a factory reset that the phone would work fine until the awake time got to between 1:30:00 and 1:45:00. Once it got there, the phone would stop sleeping.
Finally after doing some serious thinking, it became quite apparent that the only thing that really was consistent across every test was the google account that I had used when setting the phone up.
Now for a little background info: I was one of those guys that flashed Cyanogen's first nightly build along with the google apps that had been pulled from the N1. Upon signing into my google account after flashing that first nightnly, I received an email from google saying something about activating a N1 on my google account. This of course wasn't technically true, but google sure thought I had since I used the N1's g-apps. Unfortunately I deleted the email, so I don't know what all it said. However, when I go to my google account dashboard via a web browser on my computer, way down at the bottom there's an "other products" section. Under that section, I have an option for Google Nexus One. It isn't currently manageable via the dashboard, but Google definitely thinks that I've got a Nexus One and there's no way that I can find to remove those settings (if you know of a way to do it, I'm all ears).
So, yesterday the problem cropped up again right at about 1:40:00 of total awake time. When I did the reset, I decided to set up another google account just to see what would happen. With my phone signed into my new google account (which doesn't show a Nexus One in the dashboard) I'm not experiencing the non-sleeping issue.
So...... my conclusion is something like this: My guess is that Google thinks that my phone is an N1, and it probably has the N1 checking in with it at given intervals if it's associated with a gmail account. Since Cyanogenmod is based of AOSP, then that check-in (or whatever it is) runs just fine. However, when I go back to a ROM based on HTC's official release for the Evo, that check-in can't (or won't) happen. My guess is that this check-in mush be scheduled by Google at the time that the phone is attached to a Google account. Because of that, when the scheduled time comes, the process (either left out by HTC or HTC did something to keep it from running properly) causes the phone to fail to sleep since it's trying to run this background process.
Without knowing what the process is, how to stop it from running, or how to change the schedule that it runs on the only option that I can come up with is to use another google account (one that you haven't had a Cyanogen'ed Evo connected to) and see what happens. Since changing the account yesterday afternoon I'm up to almost three hours of total awake time and the non-sleeping issue still hasn't reared is head.
Sorry for the long post, I just wanted to give everyone enough background info so they wouldn't automatically say, "You've installed something from the market that is keeping your phone awake, dummy..."
so did this actually fix your problem? or no?
my phone hasn't been sleeping lately, and it's really starting to bug me. I can't figure out what on earth is keeping it awake!!!
any more info you found out or do find out, please post here! Thanks!
That TLR crap doesn't fly with me. Never apologize for a long post. Some of us really appreciate it when the OP puts time and effort into the information being posted. Thanks man, now I know what to look for if it happens to me.

Major TP2 Woes

Hello all,
I'm really sorry if this is the wrong place to post this,
but i'm just so frustrated right now and I can't find anywhere else.
So I got my Touch Pro 2 about 6 or 7 months ago. It worked perfectly
for the first few weeks. Then every now and then when I went in and
out of messages a little to often it would brick and I would be forced to
reset it. It kept getting worse. I have to use the quick message (type contact
every time) because i'm afraid going into the threaded message view will brick the phone. The reset count is getting ridiculous. Today alone I have had to reset it four times.
I've noticed in the past month it has been lacking facebook compatibility and
me trying to figure out why has resulted in it bricking many times.
First of all, when i first got the phone i linked all my friends' profiles and set up their profile pictures. But when i added new contacts I couldn't add their facebook account. And I haven't been able to update pictures from friends
that are already connected. So today i decided to hit the logout button on
Data connections. It logged me out and then i logged back in to find most
of the connection between people and facebook entirely gone and all of the profile pictures gone.
All in all it's just plain ridiculous that I can't A - message properly or B - use the facebook compatibility, both of which are things that should just work and not brick my phone. I really hope there is some setting or registry value I can tweak to make it all better. But i realise that is naive so i won't get my hopes up.
Thanks in advance,
Ben
Realistically the only real fix for that is to just back it all up and do a hard reset (wiping it back to the default configuration). It'll be back to how it was when you got it.
Alternatively you may wish to install a HardSPL and flash a new (better?) ROM instead, but that's up to you. Either way it'll require a hard reset though.
first go here
http://forum.xda-developers.com/showthread.php?t=550131
then pick from one of the roms posted. see which one you prefer. i use energy cookie. ive heard great things about its facebook and twitter apps. messaging itself is on point as well.
heres a link to some roms
http://forum.xda-developers.com/showthread.php?t=562773
http://forum.xda-developers.com/showthread.php?t=617142

[Q] Phone won't log into E-mail account

Just recently my phone is getting hung up when trying to download my e-mail. It can't log on, then it won't disconnect. I've tried a hard reset and still no luck. I'm connecting to a g-mail account. I've been running the same ROM for over a yr and haven't had any issues until just this week. Any one else out there have an issue with this?
Looks like this is a Google problem. They're researching it. Read about it here.
The word is if you disable automatic send/receive and manual download instead, it should work.
However, I'm in the process of trying this now, and it's doing the same thing.
thanks, I just set-up a yahoo account and it's working good. Guess I'll push my e-mail that way until they get it figured out.
jennifaerie said:
....
The word is if you disable automatic send/receive and manual download instead, it should work.
Click to expand...
Click to collapse
"Word" isn't entirely correct... my phone still hangs at login stage even after a hard reboot. Switching to POP access from IMAP looks more promising.
Neither worked for me, so if it works for you, you're one step ahead.
A fix for another problem seems to have fixed the problem for those who started experiencing the hanging since May 19th.
Google is still in the process of confirming whether this fix is officially *the* fix for mobile Gmail.
I can confirm on my phone that Gmail (at least manual send/receive) is now working again. I just switched back to automatic send/receive to see if that works as well.
Hi do not know if these were witnessed feel that your phone so me and my other friends was what happened to us
Check
http://forum.xda-developers.com/showthread.php?t=1102291
It would be my guess we all experienced the same thing... someone at gmail goofed. Wasn't limited to any one device or carrier. They seem to have fixed it now, mine's been working fine since the day after my last post.
Searching the internet I found something on a topic also called the sleep of death occurred only for the HTC Touch Pro 2 which had the Windows Mobile 6.5 version will leave the link in case you want to see.
http://forum.ppcgeeks.com/htc-touch-pro-2/131108-sleep-death.html

Technologically Impaired Phone Newbie Looking for Some Help

I've been looking around this forum ever since I got my phone last year. It's always been helpful. Now, I am looking for more help.
I live in Toronto and my carrier is Rogers. I have the AT&T LG G3 D850 unlocked. I bought it second hand on eBay. The first thing I did when I got it was did a factory reset.
The first problem I noticed when I first got it was that the contacts list duplicated every time I opened it. I think it might be copying the contacts from my SIM card each time I opened the contacts? I don't know. I soon downloaded an app (Contacts+) to call people. Another reason was because every time I opened my contacts, the AT&T address book popped up. It didn't create much problem, but it was a very annoying. I soon just got used to using Contacts+.
The phone hasn't given me much problem since until recently. I realized I had no idea how to update my android version. It is still running 4.4.2. I did a bit of research and the words "rooting" and "flashing" got my head spinning. I tried to understand myself, but I just don't understand how to update my android or if I even can.
The thing that made me realized that this is a problem that I can't live with is my phone calls and text messages are causing problems. It's getting harder to open to my messages. It loads a long time and sometimes freezes. Sam with my calls. Dialing out or receiving causes my phone to freeze up. Sometimes waiting works. Sometimes I need to restart my phone. Sometimes I have to wait a bit to be able to restart my phone. I am getting popups when I browse the internet, so maybe I got a virus? I do have AVG and Avast on my phone though.
Then there are the few more minor things. My camera seems to take lower quality pictures as compared to when I first got it. My screen seems to be getting less responsive and seems to be dimmer. Phone seems to be warmer than before, but that could just be me. Android File Transfer no longer seems to work, but I assume it has something to do with my calls and messages not working.
What I am asking for is some knowledgeable and patient people to help me optimize my phone. I really don't know where to start. Reading newbie tips get me more confused sometimes. Please help. If this is not the place for this, please move it there or please let me know to delete it. Thanks in advance.
For the contacts problem, you can go to contacts > settings > display options > and then select the contacts you want to be displayed so there aren't any duplicates left.
Also installing two antivirus programs will cause malfunctioning on the phone. So if I were you I should uninstall one of them. If it keeps running slow you should factory reset the phone and try again
You should be able to go into software updates and click update device. It should show several firmware updates because 4.4.2 was quite a while ago. Have a look for that option.
There is no need to root in order to update your phone. Just follow these steps and it will do it all automatically.
If you go to settings, and you stock can get the updates, The easiest way to get your phone updated its using a pc and install the LG suite. You will connect the phone and if detected it will pop the updates.
Sent from my LG-D855 using Tapatalk

Categories

Resources